Adam was great. Guy deserves a raise. Went above and beyond for me. Customer since 2019. First review A++
It’s my fault for coming back here. 43 minutes and still waiting. Only one person ahead of me for the last 27 minutes. Worst location by far. If you’re understaffed just do us all a favor and close. What a shame to be a business with exceptionally bad service. Last time coming here even if their flower is the best. Not worth wasting my time, every time. And I’ve been waiting long enough to have this time to write this review. Save yourself the time and energy and just go somewhere else.
Worst and slowest trulieve in existence. So slow. I put orders in that take over 7 hours and they don't fulfill them. Come in as pick up and they still treat as walk in. Taking everybody before you as they came in. Why have a pickup or express? Garbage store. Go to curaleaf across the street.
First off I want to say thank you to TRULIEVE for your product, your prices and promotions and great staff. I have never been disappointed with any aspect of service at this location. The bud tenders have always been great at assisting me in the strains available to most effectively assist my health issues. To date: they’ve never suggested anything I didn’t like and people can tolerate being around me. 😂😂Keep up the great work. I run an ice cream truck and I’d love to find out who to speak to for you guys to advertise on. It’s a small trailer. Please contact me if interested.Again. Thank you TRULIEVE.
This place is severely understaffed. It is always packed every single time I go there but today after an encounter with another patient and the way management handled it I decided I would move on to a new location.This business is essentially Florida's Walmart of medical marijuana. They pay and treat their staff terribly. By comparison to other dispensaries in the area the quality of their product is lacking. The only reason I regularly would visit this location is because of its proximity to my work. However, I have always had a very good experience at sanctuary in Jupiter. Also sanctuary in West Palm Beach.Sanctuary has almost no wait times, much better quality, friendlier staff, better deals, better veteran discounts and a classier store.I was also supposed to be contacted by a supervisor from the customer service center regarding my issue but they didn't bother to ever call me back showing just how unimportant customers and their feedback really are to this big box corporation showing just how unimportant customers and their feedback really are to this big box corporation.
As other people have mentioned, truelieve has really gone downhill the last year. It is being run very inefficiently. I have left several times before due to “lost” orders or 20+ min wait times for PICKUP orders.Several hours later. It’s very frustrating. Fortunately there are other dispensaries in the area. I think today was the last day I give them business.
I came to this place on my work break expecting to just grab some bud and roll as I had already put my order in online. I sat for well over 20 minutes with not even a sorry or a reason for the horrible service. This was my first time at this trulieve but you can better believe it will be the last. Please save yourself some heartache and time DO NOT go here!
Very unprofessional place was told the employees had to work around mold being exposed in the air while they work on it during work hrs management above the managers there obviously didn’t care for their employees to close they obviously want to harm their workers when I went to go purchase and was told they have no plans to close while it’s exposed to the customers
Placed my order and after 2 hours it still wasn’t ready got there and no other customers were in the store employees had about a 10 min conversation before taking my med card walking in the back and I still had to wait 15 mins curaleaf staff way better with being on time and more respectful only 2nd time at trulive and my last unfortunately
Surprised by some of the reviews. Been working in the area the past few months. When I come in, everyone is friendly and personable... Budtenders are awesome and have come in with some cluch suggestions... Nadia even chased me down to make sure I got change.... Top notch workers if you ask me 😜
Not sure why they make you wait 20 minutes in the lobby if you already placed an online pickup order that’s ready. It’s faster to just walk in and wait then order ahead and still wait for everyone else who walked in before you to go first. Makes absolutely no sense
Once Again.... my on-line order was screwed up. I placed an order yesterday Friday unfortunately I was unable to get there to pick it up so I called yesterday and asked they hold it till today. I was told not a problem he located my order and said it would be there waiting for me. Well when I got there today there was no order. So of course one of the things I ordered is now not available. I just want one time to place an order pick it up and it be a 100% correct!!
I've been here several times accompanying my husband and always had to stay in the waiting room due to the pandemic, but now that Covid restrictions have loosened, I could go in the dispensary area with him.My first impression was that it reminded me of the jewelry or fragrance counter at an upscale department store. Lots of glass counters, shelves and cabinets with meds safely tucked away and out of reach.Each station manned by a friendly, smiling face. A very helpful and knowledgeable young man helped hubby, fitting his specific needs with specific solutions.I was very impressed with the whole operation from beginning to end.
I was nervous walking in here as I have never consumed cannabis before in my life. I worked up the courage to go to the counter after I was checked-in and was surprised at how nice and helpful the associates were. One of the employees their, Phillipe, was super nice and I couldnt compliment him more. He explained every product I asked about and made sure I understood what I was purchasing and how it would meet my needs. He really put me at ease which I appreciate so much. Trulieve has earned a returning customer.
I walked in and was greeted generously. I didn’t like the wait too much people at the front were a bit awkward… however once I got in I was greeted by a fabulous young man named Mikal I wasn’t very sure on what I wanted to get for my sleepless night but he was very knowledgeable and helped me out. The whole process was very simple and they have a very big selection. Definitely recommend truelieve.
The west palm beach trulieve has such friendly staff that are very knowledgeable about the products. I have never had a bad time or a problem here. I will always go back to this one over any other one
This was my 1st time as a patient at this location. The building was clean and the lobby as well. I was greeted by two nice ladies at the front desk. They were very friendly and we had a few laughs. The wait wasn’t long as a walk- in. I came for concentrates sale buy 2 get 1 The budtender was very helpful locating the best strain for me. Trulieve also had a deal from Roll One so I jumped on the opportunity to save some money on quality medicine. I checked out with Canpay making my transaction quick and simple. If I’m in the area again I’d stop in and pick up again. I think Trulieve is my favorite dispensary I’ve been to so far 💚Stay Safe, Stay Positive, and Stay Lit 🔥
Unbelievable top notch world class customer service the efficiency that is run in this building makes me never once you have to go to another dispensaryBecause I know the expectations and the standard bar is set by Nadia the store manager and her amazing knowledgeable and caring crew will never be metKeep up the amazing stellar outstanding work nothing but love and appreciation you guys rockcheers!!!
DO NOT SPEND YOUR MONEY here! They are rude especially one of the useless Caucasian skinny girl that had all the piercings on her face she was the worst of all! Treating customers with disrespect for them asking questions. I vocalized that she was being rude and she automatically felt the need to call security which was disgustingly rude and disrespectful. AND the manager acted the same. Who hires these associates they all lack respect and are quickly to treat you like they are better than you. Never again I will go here! I shall make sure to tell everyone I know not to go there!Those three individuals should be fired! You don’t work with customers and treat them like dirt! Corporate should look at sales when they are in the building. Bet there is less customers!
My last order was perfect. Pre-ordered and texted prior to arrival, and when I walked in Kayla had my ordered packaged and ready to go. In and out in under 5 minutes, nice!
It’s only one young lady there that I believe her name starts with a K and the guy with the dreads are the only ones that have great customer service.. other then them the last time i went there they rushed me. Forgot to give me my change because they were rushing me. They don’t really like to explain nothing to make you feel you are getting what’s best. If you put in a order it takes them forever to Fullfill it.
I only shop here for emergency. I came one time and a African American lady wouldn’t let me have a FREE black tuna poster on my way out after shopping. The 2nd time I came and told the lady in the front what happen and she gave me a free black tuna sticker that’s I kept in my wallet. Trulieve is amazing but it can be a little pricy if you’re on a budget. So take advantage of their truperks so you can save more money. Smoke responsibly my friends 🙂
this location is literally the WORSE in west palm beach. They need to close it! Always unorganized, employees rude and have no proper training or customer service. Management staff is even worse. Info online NEVER matches what's in store. You arrive and they don't have what you ordered or what's online is inaccurate. Go to gardens or okeechobee location at least if they made an error they are nice sbd professional about it. Trulieve is slowing losing my business all together. There are plenty other dispensaries with great product and SERViCE! Trulieve has become the WALMART of dispensaries!
Thank you for all of your help 🌴🌟🌟🌟🌟🌟🦋🏖🦩🌙 The staff had a lot of knowledgement I'm very impressed I do feel so much better Thank you again see you soon. 😊
Great bud tenders! Horrible, awful, very bad IT people. They routinely are out of something that is shown on the web site. How hard is it to have real time inventory. ?
Well I bought the live SUGA On A employee Word that it would be easy to dab. Well I tried to dab it I lost more on the floor then I got in the rig it is. Fine as SUGA .So IF You use a Dab Rig It not good with the SUGA . But all there other products are good Just Lost Half Of My $$$$ on the floor
Great service from the front desk to the back with the budtenders. Xavier made sure to answer all my questions and make recommendations based on what I told him. Awesome experience here and will be back!
Best dispensary to go to. Always treats me good and gives great customer service. I never had an issue with them. Been to several dispensary’s and this location and dispensary is the best so far. Would recommend to anyone.
Not Happy! Did not feel welcomed, 2nd time at the establishment and it was like so what?We can’t find your order, here take this…Very sad!I know what I need, please - if you are going to replace have the decency to inform the patient.Not all patients are after the party!Customer Service these days is very important and at the Truelieve on Military Trail WPB, they never have what you order and some patients - for some reason- are not treated with dignity and respect.The welcoming energy should not be reserved for “some” patients.I should have known - a friend warned me about them - their reputation is getting around.
Every time I step foot into this location, I am greeted with such amazing energy! The environment is welcoming and comforting. All the bud tenders are great and informative, but I had an amazing experience today with Sammie! She is very knowledgeable on the products I asked for and didn’t make me feel bad for all the questions I was asking her lol. A very great experience, I will always come to this location, thanks Sammie ☺️
There's lots of new stuff and discount deals. I was assisted by Courtney, who is knowledgeable and was great in helping to get my needs met with a selection of goodies!
Awesome first time at a dispensary. Matt was super knowledgeable and really took his time to answer all of my questions. Will definitely be returning!
Get there early and subscribe to their mailing list to receive updates on crazy deals. Their bud is amazing and the workers there are friendly and informative. I'm always learning something new and leaving happy. Keep growing tru.
Thank you to Josh T. for such great customer appreciation, he makes my every experience as good as the last. I look for him everytime 🤩 and a special thanks to Sam who quickly cared enough to help and resolve an issue I was having in store, I appreciate the time Sam took to ensure I left feeling like a valued customer. Keep up the great work guys and Thank you for you awesome customer service.
It feels good to be at a place where it smells like heaven. The staff is pretty friendly, I usually ask for the strain of the smell and I usually get a silly answer. Nice greeters! Crazy big-strongStop-man!Once inside you see Wendell, smooth and chill budtender who takes his time to show you the next -high-raising-sealing-almost psychedelic product you can “legally take home” Thank you Trulieve for the difference you’re making
Getting older is not always easy. Diagnosed with cancer, osteoarthritis and a recent total hip replacement, I needed something help control the pain. My first visit to Trulieve was both informative and productive thanks to Joshua Tiller. His assistance and patience with a novice like me was just what I needed as I explored the many options the store provided. I am grateful to Josh for all he did to guide me to the right product, he was a true professional.
Great products, good prices. Everyone is always nice and professional and they answer any questions I have. When you go in ask for Alberto. Great guy! Goes above and beyond to satisfy the customer!
The products are quality and this location in particular is a good one. Truleive capsules are definitely a step up from the competitors. Tinctures are potent too. The employees here are professional and knowledgeable. The one time that there was a problem with my pick-up order, the management came through with a solution that was reasonable. Best dispensary hands down.
Darin is one of THE best employees. His knowledge of product is superb. He’s always super helpful and polite. He makes coming to this dispensary worth it for real patients who use this as medication. I love his recommendations! Super valuable and I will come back just for him.
Darrin S is one of the Best most knowledgeable Patient Consultants I've encountered in this Industry. I got into this back in 1998 in California then Colorado and eventually Florida. Darrin knows all of the strains that I've asked him about in great detail. He is awesome at recommending options when I'm in a rush and can't decide to save my life! He is very good at math because I usually alter my Internet order after arrival and he figures it out before I can every time. Darrin knows all of the Trulieve products extremely well, as I've asked him and purchased just about all of them! It's always a pleasant experience when I get to have Darrin S as my Patient Consultant. Keep Darrin S and people like him around for real patients like myself please. It simply makes things easier for all of us
Amazing dispensary! 🍃Arthur was excellent and incredibly knowledgeable. He even helped me get the most product within my budget! The product is extremely potent and provides effects as advertised. 5/5 Experience - This is my new local dispensary 👍🏼
Kevin was awesome. He turned me on to the new crescendo o-pen cart, best recommendation I’ve ever had. I’m thoroughly enjoying it. With the excellent service and product, I will definitely be coming back.
Quick, efficient, kind, helpful, and patient -- even during a pandemic.Update: So I had some frustrating setbacks today when trying to update my prescription and I was extremely stressed because I was going to miss the new years eve sale, which would afford me enough product to last me the month. Sammy was very patient with me and super helpful. She took the time to understand my situation and came to a solution that was very kind. Thank you so much for your help today! Happy New Year! 🤗
Great selection always; Terrible service at nearly every location. Always seems to be an issue with online ordering and timeliness. Any other dispensary will fulfill an order within 30-45 min & have you In and out. Every trulieve location I’ve been to has had me wait 2+ hours for the order to even be ready... and an additional 20-30+ minutes waiting inside the lobby just to grab an order that should already be prepared.
Love this location manager and staff! The manager has been there some time already and has always acted in a very professional and accommodating, friendly manner, keeping the place quite well-maintained and under control considering how busy it can get. The staff have always been professional, friendly, knowledgeable and always ready to help!Though I have had occasions to be checked out by fabulous employees, I wanted to call out one in particular, JOEY! He was not only super cool and awesome, but went above and beyond to ensure I got what I needed and expected! Props and thumbs up to you Joseph, thank you again, and to all, and happy holidays to everyone! Thanks for the great service! And the way you handle the crowds!👍🏻♥️
Kevin was incredible. He was so informative on what to look for, how to decide what's best for you. I appreciate the individual approach and how much better I understood what I need!
This location was really good! Trulieve has a good variety of products and this location didn’t make me wait long, I got helped right away by Joey who was super helpful/knowledgeable. I bought what he recommended and it’s amazing! Definitely ask for Joey!!
I’m not sure the name of who served me today but his attitude is consistently awful and puts a damper on my visits every time I have to work with him and I simply dread the pending experience whenever I know he’s involved! I’d really like to investigate this further if possible. From a management perspective I wouldn’t have confidence in him representing my team with his current level of service.
Definitely my favorite of all the local options. They have a wide selection and are super organized. Giselle and the team keep it easy for me to get on with my day with a smile 😊
Ryan is the best! I've had a couple good experiences with him since buying from the WPB location. Today he called to ensure I got the flavor of product I wanted before arriving so it was in stock. Our first encounter was not so ideal as he had to call and let me know a product wasn't available when I received confirmation for my online order. He was incredibly patient and listened to me vent my frustrations regarding the situation. He was receptive and understood where I was coming from. After our discussion he was able to stand by his word and get my order to me the following day as the issue was due to the error of Trulieve. Super appreciative and always happy to be assisted by him!
Today was my first time going to a dispensary, and I didn't know what to expect. It can be very confusing. However, I was assigned to Jackie who was very knowledgeable, and patient with me. She explained all the options and what they were best suited for, and she helped me make an informed purchase. Trulieve has earned my business thanks to Jackie. I won't take my business anywhere else!
Thanks Kevin for the fast service on a busy day with another great recommendation
Always love having Kevin as my Consultant. He picked out Crescendo crumble for me.cant wait to try it
This location as well as the one in Stuart set up their phone system so you can never actually speak to an employee. I have called over 20 times and it’s always “we are experiencing a higher call volume than normal “ but that is a lie. They try and force you to use their website. I have had specific questions where I need to actually talk to someone on the phone. I have tested this out by calling many different times and different locations and it’s always the same. Every other dispensary in the area answers their phones. I will not be going to trulieve unless I absolutely have to.
Great products. Nice, efficient staff.Covid safety 100%. Kudos for that, too.
My consultant Kevin was awesome and even gave me a discount I didn’t even know I had.Thanks for recommending your new edibles.Total game changer
One of my first Trulieve experiences was amazing thanks to Giselle, Jackie and Nick. Thank you all for your knowledge on the products and for educating me according to my medical needs. You went over and above to take care of my request and I am so very grateful. I will be back for sure!!
I really enjoyed the officeThe worker was very nice n help me out I will return back real soon
Went in as a walk-in and was in the lobby less than 10 minutes. Was paired up with two awesome ladies, Sandra & Morgan. They answered all the questions I threw at them. They recommended a few strains and the best uses for each, we narrowed the down the selection based off my preferences and needs. I paid for my selection and out I went. Over in about 15 minutes. I was originally going to skip this place and drive further away based off of a previous experience. Thankfully these ladies made the experience much more welcoming and I'm grateful they were so helpful. Thank you!
Jorge V. Was by far one of the best “bud tenders” I have ever experience in a medical or recreational setting.His Knowledge was beyond helpful and he new how to connect my questions with the right product. I have been loyal to Trulieve as a brand for yrs now, but it’s the quality of the staff that makes the difference. Keep it up trulieve WPB!!2
My first Trulieve experience was awesome and My consultation with Kevin was very educational.cant wait to try the keif he recommended to go along with my Blue dream flower.
Thanks Kevin for suggesting the bubble gum crumble
Can not believe the wait! Forget that!
It's refreshing coming to West Palm Beach Trulieve and having Kevin educating me the proper way to defeat anxiety and depression.ask for him I'm feeling much better
Very enjoyable experience! Very clean and sanitized. Staff is very friendly and very knowledgeable. This will be my Cannibis store for life. Thank you all, Trulieve staff!
Sandra helped me and cant wait to try it out
The front desk staff was extremely helpful. It was one of my first times visiting this location and Morgan and James were able to answer all my questions and concerns and made the experience a joy . I will for sure be returning to this location because of the customer service !
Garrick is great, he helped me find the perfect product for my consistent back pain
I love trulieve - best dispensary around. I always have amazing customer service and the products are quality with the bag prices. Sharon did such an great job helping me last week. I can’t wait to go back! Thank you!
Best flower ever i like trulieve always got in stock what im looking for good staff friendly 2nd home now btw imcin love with the cashier 🤣
My experience at Trulieve was awesome!Cookie, Saba, and Liz were outstanding! They spent time explaining all the differences in the products never losing patience with my many, many questions.8/13/20. Brittany is the best. Extremely knowledgeable friendly and efficient. Thanks Brittany you are fabulous. Made my experience very pleasant.
🔥 great 👍 dispo. Handle covid well. You go in they give you a number. Quickest I've waiter between 12- 2 pm. Quickest wait 10 minutes, after 2-3 pm it can be up to my longest wait 50 minutes.
Trulieve is a fantastic dispensary. They are great about answering questions, getting first timers some basics to start with and are very friendly. I really appreciate that they state there products with the name of the strain. It allows you to google it on your own time as well and learn more about it. I spoke with Kevin last time who taught me the importance of switching up your regimen and trying each product individually to really see what you get from them.
There is something to be said about a knowledgeable budtender. They are rare and filled w an immense amount of information. Any new patients please seek Kevin at this location. Flower is not the only intake method and Kevin will make sure you know what’s available to you in full. No pressure sales, Kevin seemed very passionate about just informing the community. A very very good resource to have at this location. Thank you Kevin
Had a wonderful experience this afternoon with Kevin. He was very knowledgeable, and even used a visual chart to help me understand what products would be best for my short term vs long term treatment plans/goals. Thanks!
I had a great consultation with Kevin! Thank you so much for explaining and creating a long term wellness plan with me. I’m so excited to put this into action!
Very Friendly staff. Easy to use website to preorder or just browse current selection of Medical Marijuana products, the order will be ready when you arrive or they can text you when your order is ready. Store is very clean and safety barriers are used at counters. Selection varies daily, and they can sell out of some strains, so check website or get text alerts for current specials. Try White Buffalo if they have it, good for pain.Good parking early in the day,but gets tighter in the afternoon.
Very pleased with Trulieve!! Their customer service is ALWAYS positive. April and Don Make for a great experience with their kindness and respectful communications and such well organized delivery service!! Every contact I’ve had with Trulieve has been perfect, so kudos to your company for picking employees With a basic understanding of kindness and good customer service. Trulieve, please keep up the wonderful work!!! The products are always wonderful too.
My experiences at a Trulieve have changes my life. They have the best assortment of delivery methods and an even bigger selection of strains. When I go in to the store, I truly enjoy my experience. Robbie helped me out on 710 and was smiling and helpful the entire time. And then there are the sales, which really help during this time.
I’m a new customer at Trulieve and everyone’s been really cool there. Robbie helped me out the last few times I’ve been in. He’s pretty knowledgeable about the different strains and easy to talk to about what I’m looking for. The flower is really good and there are always quite a few to chose from. Would definitely recommend stopping in.
If you want to shop somewhere that you’re going to feel like family, come to this location! They will treat you like your family as soon as you walk into the door. Raquel is the best budtender you will ever come across. She truly takes the time to ensure you’re prepared and that you’re educated on their product. She will not let you leave unless you’re completely satisfied. If you happen to be needing some medication, go see Raquel at the West Palm location. She will truly change your life and the way you medicate! Every time I go I specifically ask for her.
Trulieve is an excellent dispensary with excellent product. Usually Wednesdays can be busy so I placed an online order last time. I realized there was a problem with the website so I took a screenshot of the order number and location. Upon arrival at the front desk me and several others were told “you don’t have an order in the system”. After some back and forth, Maggie noticed what was happening and was nice enough to interject and see if what I ordered was in stock before I sat to wait 30min to be called back like I was told. She really went above and beyond to help me and it saved me a lot of stress. Also, Nick is always very helpful in explaining products to customers and providing great customer service. He is very helpful whenever I order online or just come in as a walk-in.Im giving Trulieve 5 stars. Although there can be some improvements with the online order system and the from desk, the regular staff I encounter, especially the ones I mentioned are great with customers. Sales are great, regular prices are reasonable, and product is always top notch.
Amazing experience I thought I had placed my order but I don’t think I actually pressed send but no worries Cass and James did an awesome job accommodating regardless. Didn’t even realize James was in training!! I’m leaving happy and less stressed!
I became a medical patient in April and have been going to Trulieve WPB since day 1. I love it. The staff is friendly and the product is always excellent. I pretty much always order pick-up so i don't really browse around.. Just the other day though, I had the pleasure of being attended by Raquel. Now until then I really hadn't been explained much about the TruSTIK, but Raquel put me on and I love it. I'm really grateful she took the extra time when I did my pick up to explain the convenience of it.
Went to trulieve to pick up my usual order and was greeted pleasantly by Mike! This guy is awesome and deserves a raise!
Alberto made this experience wonderful. Thanks to alby I get to refer a pleasant dispensary. Quick, easy, polite and very informative.
I stoped in here today for a quick pick up order my sales associate name was Raquel she so supper nice and friendly and very efficient I loved her upbeat personality she gave me great customer service and got me in and out of there supper quick just the way I like hope to get her again next time 💕
My experiences at Trulieve of West Palm Beach have been nothing short of enjoyable. But I have to give recognition to Darin S. He went above and beyond helping educate me on my options. Darin was very patient as I had a lot of questions and concerns since I have throat cancer. Thanks to Darin S. when I left today with my medication, I left with the confidence of knowing what I need the next time I come in. I highly suggest you request Darin for your appointment!
Saby, Sharon, and Alex made a rainy day shine. I love the staff here and they are always professional, courteous, and fun! You are all awesome
Great selection and good prices. Very friendly & safe atmosphere. My medtender Sharon was knowledgeable & able to explain my order in its entirety.
Not enough good things to say about this place. The staff is organized and actually seem to care about their patients(unlike the Boynton location). Feels like Cheers the way everybody seems to know your name. Great product selection, with new stuff all the time. Alway great deals too. But the staff is what really sets this place apart.
Very helpful team Thankyou Erik Wong for all your help very professional. Recommend every patient to go see Erik at Trulieve will make your shopping experience memorable. Store looks very clean and welcoming. Best Trulieve I’ve been to since becoming a patient 2 yrs ago.
Really disappointed! I have walked in and gotten faster service than when I order online and still have to wait over 30 mins just to get called back. I dont think I will return unless some changes are made! Really nice staff tho.
Dee was great! Good attitude and knew her products. Highly recommend
Very nice staff. Knowledgeable of product. Very clean and safe. Also very fast getting you back.
Great staff that had an extensive knowledge of all the products being offered. They have fantastic specials and offer discounts for new clients. I would highly recommend shopping at this location for all your medical marijuana needs!
Had a great experience with Barry - knowledgeable on all the products, gave great information on ways to save money, and recommendations of flavors to try. Will definitely be ordering some of the suggestions!
Where do I start??? From the meet and greet , to the back office, I’m beyond impressed!!! Robbie my customer service rep was beyond attentive and extremely knowledgeable & helpful... I can’t wait for my next visit!!! Thanks again to the entire staff of the West Palm Beach Store!!!!!!
I was at your west palm beach location yesterday and there was a young man there who was so knowledgeable and helped me with all my questions. I have been to several dispensaries and now, thanks to Bobbie, you have a customer for life. I thought he was a manager due to his calm demeanor and outgoing personality.
Brii, Sharon R, and Barry are the Best! Amazing customer service and very informative and professional. The dispencery is very conservative and hip. Big selection of products and alllllllways has flower available. As a disabled veteran I feel clean and protected and comfortable acquiring my medical from here. They have a vision others don’t and the levels them up, like truilevers connect where other veterans like myself can network with other vets. Also they provided information on products that’s easy to understand. Overall this has been a great experience and now I can purchase and use my medical and feel guilt free.
LOVE this store! All the workers are so friendly and helpful. I always walk out with a smile on my face. Thanks guys!
I always place my order ahead of time. Only takes 10 to 15 mins in and out. Sometimes faster. I have nothing but good things to say about the staff here, Robbie and Nick have been warm, informative, and made me feel confident in my decisions. Hands down my go to.
I am changing my post because I had a bad experience but I was contact by the company very quickly to fix that issue and I REALLY APPRECIATE them reaching out to me. Raquel @ Trulieve in west palm beach gave me amazing service today. My pick up order was lost, she took it upon her self to go and search for it until she found it which she did! Instead of turning me away. She had a big smile on her face and was pleasantly ready to help me. A pleasant surprise from the usual service I receive there:) keep it up Raquel!
Professional staff and a good selection of flower. The manager Anthony provides top notch customer service, he goes above and beyond! The only down side is supply is not matching the increasing demand for flower.It’s 4 months since my last review and flower supply is no longer an issue, it’s always in stock!Briana at the West Palm location also provides amazing customer service. She’s extremely knowledgeable when it comes to the products. She maintains a positive attitude and and is always willing to help. You guys better give her a raise fast, you don't want to lose her!
I loves the people their and their products is very great
I loves the people their and their products is very great
I am at the Trulieve in West Palm Bch, FL regularly.The service is the best! Everyone is friendly & knowledgeably. The manager, Anthony, is warm, friendly & getsthe job done. This place gets more stars than they offer. Thanks for being there, Trulieve, with the staff you have. You’ve got a winning team. Thank you. Sincerely, Andrea Goldman
I’ve been coming to this dispensary for two years now and I’m impressed again and again. Very professional, they will answer all your questions and take time to help introduce you to their products. Morgan is AMAZING. She knows her products inside out and really cares about the wellbeing of the people who come in. She’s patient with worried relatives, kind, and always works to make your experience as calming as possible. Amazing dispensary.
What a terrific experience. From entering the door , kind smiles were there waiting to greet you . What a night and day difference opposed to other locations . Keep up the awesome work and education ! #cannabisculture #westpalmbeach