Trulieve Dispensary in West Palm Beach, FL
Based on 288 reviews
Minnie Marie
1725721146
Took away all my points when they started their new points system. So basically, all the points I earned were stolen from me. I used to shop here a couple of times a week. Now I come in maybe once a month and spend 40$. I won't be the only one losing money in this situation. That's just not how you treat loyal customers.
Allen Mergaman
1724789066
Heaven Was amazing. She's amazing employee and she needs a raise and a promotion. Because she's so good at what she does
Jeremy L. Sasser, Esq.
1724060729
Working for Trulieve ended up being one of the worst experiences of my life the general manager and assistant general manager of the store couldn’t give a damn about their employees.
Carol Robbin
1720437264
Usually go to Trulieve location on Military Trail and Cherry Street and have always had a good experience, but for convenience went to the location on Okeechobee. My "team member" was clearly unhappy with my request to assist me in choosing a quantity to fit my substantial budget, explaining that he "needed a point of reference" and could not help me. He kept looking at his watch. I explained that this was never a problem before and he reluctantly agreed to help me. It was an unpleasant experience and for the amount of cash I was willing to pay, felt completely dissed.
Jaclyn Zaetz
1715567707
The best trulieve anyone could ever go to!! I love every single person who works there! Always so welcoming and friendly! Thank you all!
Heather M
1715201605
By far the best in Palm Beach County. The staff is so nice and efficient. I am in and out every time. Love this place 🖤
Tamika Jennings
1714084894
Trulieve is overcharging it's patrons. They charge a $3 fee automatically when you pay with a debit card, then the same address from the POS machine at their location charges you another $2.50 additional which then adds up to $5.50 in fees. This is illegal.
Jeremy Myers
1708816336
Always a great experience! Staff is knowledgeable and friendly. That neighborhood feel when you are on a first name basis! I would definitely recommend to all new visitors or card holders. The staff makes the process so seamless! Thanks Trulieve for always exceeding my expectations!
M Martinez
1707341203
Even with pick up orders they still make you sit down and wait for about 15-20 min. Feels like I’m waiting for a doctor to see me. 🤦🏻♂️ it’s good smoke, but it seems the staff don’t have urgency for other people trying to pick up and go. Wish they had a drive thru like other dispensaries do. Bummer!
Alex Novikov
1703977876
I wish I was kidding but it takes them min 15 min per patient, you can’t see or smell the product in advance. I have no clue what they’re doing but as far as I can see the bud tender is glued to the computer. Then they walk around a little. Oh now they have a question from the front desk person who I assume is the manager. She’s also just chilling explaining she can’t rush the patients but I can clearly see the patients are waiting on the bud tender. I go to grow healthy and jungle boys frequently where you can actually see the product. This is what happens when you have 120 stores for absolutely no reason.
Jeanette Garcia
1703683029
They have such a clean facility. The staff members are very nice and knowledgeable. And if you place your order online just click the link that you receive. Then your're in and out befor any of the other customers. Love it express check out. And the quality of their cannabis is supreme. I highly recommend.
Jessica Moisa
1703355205
I used to like coming here, but the last few times I place pick up orders, it never seems to get out of the processing phase as ready for pickup. I’ve also had issues with an order being canceled when it wasn’t supposed to be. Staff is nice but it’s just always busy and these other issues makes it a less enjoyable time. I just go to VidaCann now.
Brandon Robinson
1694046136
Tyler is super awesome. He keeps me coming back and always asks about my day. He really cares. Customer service is A+++
Travis
1691766342
HUGE shoutout to Paulo, the AGM. You guys don’t understand how amazing he is and how much he cares for his patients. I’ve seen many employees from this location quit and Paulo is always there with a positive attitude no matter what. This is why I only come to this dispensary, no where else. He deserves so much recognition and appreciation. YOU’RE APPRECIATED PAULO!!!!
Ghetto-Cee Tha General G.F.M.R
1691684380
Customer service isn't bad but if you have somewhere to be? Do not I repeat do not come to this establishment in a rush! People get back to the room and can't shut up mane get your weed and dip! It shouldn't be 30 to 45 mins for 1 person!! If you stop looking backwards and get what you need stop holding up the line mane!!
Ms. Dee
1691022124
Please explain to my why I was told I have to wait 20 minutes on 8/2 to pick up and order that was place on 8/1 at 1pm. I didn’t not received the pick up text until 7:54am on 8/2. What is the reason for express pick up if I still have to wait to pick up and order that I was told ready for pick up. I got inside and they stated I have to wait 20 min because 8 people are ahead of me. What’s the reason for express pick up. Please shut down this place if you don’t have enough employees to service customers. I have seen employees come and go no one is recognizable anymore. I cancelled my order and I won’t be back. MUV or Sanctuary is way better.
Thomas Willis
1688327326
Kristine put a smile on my face and the product here always does the same. Had after a bad experience with Bob at the Lake Worth store she made up for it tenfold
Latrice Richardson
1684855949
This place is truly fantastic they have great deals good quality products the staff is always friendly and helpful they provide tons of information and recommendations. I have never had a bad experience here.
pierre arzuman
1682963681
Superior location. Head and shoulders total overall experience over two other locations visited, both also deserving of a 5 star review.Specifically, there is an attention to detail for excellence.Model location and a standard to be followed.
Josh G
1679780118
I usually like Trulieve customer service is terrible. How is it that we are all pan great money for this and to keep these businesses alive I make a order for delivery get emails and texts that they are coming only to find out they’re not going to be delivering my medication for two more days. This is a very bad luck on a business and very bad customer service there are so many other dispensaries that you can count on with better quality medication. This is a sad look. Trulieve
Bijon Brown
1674840005
Great place, Great staff, and they have some hard to find products that other places don’t….. 10/10❗️
#REVAMP2021
1646181717
Overall great experience, great staff and awesome products!One staff member stands out, Travis R. (4139)! He greeted as I waked in with an awesome smile and attitude and really made my day and my experience there, being my first time, amazing! He went above and beyond with a smile to help with a problem I had and saw it was fixed to my satisfaction.This is my new local go-to! Thanks so much, Travis! Customer service matters more these days and I'm a happy camper! LolThanks, Guys!
4139 Okeechobee Blvd
West Palm Beach, FL 33409
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Payment Methods:
Cash Only
ATM Available On Site
Dispensaries Nearby
Locator loading...
TRULIEVE Cannabis Discounts
- 1st Time Customer: 60% Off (Not Stackable)
- 2nd Visit: 50% Off (Not Stackable)
- 3rd Visit: 40% Off (Not Stackable)
- Card Renewal Discount: $75 Off $150, Valid Once Per Year (Not Stackable)
- Veterans Discount: 20% Off ( Stackable Up To 30% Off)
- Seniors Discount (55+): 10% Off (Stackable Up To 30% Off)
- SNAP Discount: 10% Off (Stackable up To 30% Off)
- Birthday Discount: 25% Off Purchase (Not Stackable)
- Industry Discount: 20% Off on Tuesdays Only (Not Stackable)
- Pediatric Discount: 20% Off (Stackable up to 30% Off)
- Bulk RSO Discount: 10 RSO For $400 (Stackable up to 30% Off)
- Refer A Friend: Both Receive 50% Off
- Visit Trulieve’s Home Page
ABOUT THIS DISPENSARY
Trulieve, located at 4139 Okeechobee Blvd in West Palm Beach, is open to help medical marijuana card holders find the right THC or CBD products.
Medical: Yes
Recreational: No
Delivery: No
Delivery Fee: $50 Minimum Order After Discounts, $15 Fee For Orders Below $100+, and Free Delivery For Patients 65+ Years Old With Minimum Order.
License Number: MMTC-2015-0005
This dispensary, officially referred to by the state as a medical marijuana treatment centers, or MMTC for short is licensed by the Office of Medical Marijuana Use (OMMU).
Trulieve is vertically integrated, as are all of the Florida cannabis brands. Being vertically integrated means they oversee the entire process from seed to sale. Trulieve dispensary products are grown from their own cannabis plants from seed or cuttings, harvested, and processed into a variety of products. Then packages and distributed within their own network.
Product types, different strains and availability can vary from store menu to store menu, depending on demand. If Trulieve in West Palm Beach does not have what you are looking for, your Florida MedCard is universally accepted at any dispensary in the state.
Purchasing Marijuana Products at Trulieve
Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders may make recommendations that are based on your doctor’s recommendation.
If it’s your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.
What Marijuana Products are Available at Trulieve
The best way to see the different product options before visiting the dispensary is to check out their online menu. If enabled, Trulieve in West Palm Beach online menu may be available on FL Dispensaries to reserve your order.
If you have an active medical card, you can pick from a wide array of cannabis products. Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.
Please enjoy medical marijuana products from this dispensary responsibly!
Contact the dispensary if you encounter product-related issues or problems. Trulieve has a policy & procedure for this.
To stay up to date, sign up to our newsletter below to receive updates as well as discounts & specials.
What People Are Saying
Based on 288 reviews
Minnie Marie
1725721146
Took away all my points when they started their new points system. So basically, all the points I earned were stolen from me. I used to shop here a couple of times a week. Now I come in maybe once a month and spend 40$. I won't be the only one losing money in this situation. That's just not how you treat loyal customers.
Allen Mergaman
1724789066
Heaven Was amazing. She's amazing employee and she needs a raise and a promotion. Because she's so good at what she does
Jeremy L. Sasser, Esq.
1724060729
Working for Trulieve ended up being one of the worst experiences of my life the general manager and assistant general manager of the store couldn’t give a damn about their employees.
Carol Robbin
1720437264
Usually go to Trulieve location on Military Trail and Cherry Street and have always had a good experience, but for convenience went to the location on Okeechobee. My "team member" was clearly unhappy with my request to assist me in choosing a quantity to fit my substantial budget, explaining that he "needed a point of reference" and could not help me. He kept looking at his watch. I explained that this was never a problem before and he reluctantly agreed to help me. It was an unpleasant experience and for the amount of cash I was willing to pay, felt completely dissed.
Jaclyn Zaetz
1715567707
The best trulieve anyone could ever go to!! I love every single person who works there! Always so welcoming and friendly! Thank you all!
Heather M
1715201605
By far the best in Palm Beach County. The staff is so nice and efficient. I am in and out every time. Love this place 🖤
Tamika Jennings
1714084894
Trulieve is overcharging it's patrons. They charge a $3 fee automatically when you pay with a debit card, then the same address from the POS machine at their location charges you another $2.50 additional which then adds up to $5.50 in fees. This is illegal.
Jeremy Myers
1708816336
Always a great experience! Staff is knowledgeable and friendly. That neighborhood feel when you are on a first name basis! I would definitely recommend to all new visitors or card holders. The staff makes the process so seamless! Thanks Trulieve for always exceeding my expectations!
M Martinez
1707341203
Even with pick up orders they still make you sit down and wait for about 15-20 min. Feels like I’m waiting for a doctor to see me. 🤦🏻♂️ it’s good smoke, but it seems the staff don’t have urgency for other people trying to pick up and go. Wish they had a drive thru like other dispensaries do. Bummer!
Alex Novikov
1703977876
I wish I was kidding but it takes them min 15 min per patient, you can’t see or smell the product in advance. I have no clue what they’re doing but as far as I can see the bud tender is glued to the computer. Then they walk around a little. Oh now they have a question from the front desk person who I assume is the manager. She’s also just chilling explaining she can’t rush the patients but I can clearly see the patients are waiting on the bud tender. I go to grow healthy and jungle boys frequently where you can actually see the product. This is what happens when you have 120 stores for absolutely no reason.
Jeanette Garcia
1703683029
They have such a clean facility. The staff members are very nice and knowledgeable. And if you place your order online just click the link that you receive. Then your're in and out befor any of the other customers. Love it express check out. And the quality of their cannabis is supreme. I highly recommend.
Jessica Moisa
1703355205
I used to like coming here, but the last few times I place pick up orders, it never seems to get out of the processing phase as ready for pickup. I’ve also had issues with an order being canceled when it wasn’t supposed to be. Staff is nice but it’s just always busy and these other issues makes it a less enjoyable time. I just go to VidaCann now.
Brandon Robinson
1694046136
Tyler is super awesome. He keeps me coming back and always asks about my day. He really cares. Customer service is A+++
Travis
1691766342
HUGE shoutout to Paulo, the AGM. You guys don’t understand how amazing he is and how much he cares for his patients. I’ve seen many employees from this location quit and Paulo is always there with a positive attitude no matter what. This is why I only come to this dispensary, no where else. He deserves so much recognition and appreciation. YOU’RE APPRECIATED PAULO!!!!
Ghetto-Cee Tha General G.F.M.R
1691684380
Customer service isn't bad but if you have somewhere to be? Do not I repeat do not come to this establishment in a rush! People get back to the room and can't shut up mane get your weed and dip! It shouldn't be 30 to 45 mins for 1 person!! If you stop looking backwards and get what you need stop holding up the line mane!!
Ms. Dee
1691022124
Please explain to my why I was told I have to wait 20 minutes on 8/2 to pick up and order that was place on 8/1 at 1pm. I didn’t not received the pick up text until 7:54am on 8/2. What is the reason for express pick up if I still have to wait to pick up and order that I was told ready for pick up. I got inside and they stated I have to wait 20 min because 8 people are ahead of me. What’s the reason for express pick up. Please shut down this place if you don’t have enough employees to service customers. I have seen employees come and go no one is recognizable anymore. I cancelled my order and I won’t be back. MUV or Sanctuary is way better.
Thomas Willis
1688327326
Kristine put a smile on my face and the product here always does the same. Had after a bad experience with Bob at the Lake Worth store she made up for it tenfold
Latrice Richardson
1684855949
This place is truly fantastic they have great deals good quality products the staff is always friendly and helpful they provide tons of information and recommendations. I have never had a bad experience here.
pierre arzuman
1682963681
Superior location. Head and shoulders total overall experience over two other locations visited, both also deserving of a 5 star review.Specifically, there is an attention to detail for excellence.Model location and a standard to be followed.
Josh G
1679780118
I usually like Trulieve customer service is terrible. How is it that we are all pan great money for this and to keep these businesses alive I make a order for delivery get emails and texts that they are coming only to find out they’re not going to be delivering my medication for two more days. This is a very bad luck on a business and very bad customer service there are so many other dispensaries that you can count on with better quality medication. This is a sad look. Trulieve
Bijon Brown
1674840005
Great place, Great staff, and they have some hard to find products that other places don’t….. 10/10❗️
#REVAMP2021
1646181717
Overall great experience, great staff and awesome products!One staff member stands out, Travis R. (4139)! He greeted as I waked in with an awesome smile and attitude and really made my day and my experience there, being my first time, amazing! He went above and beyond with a smile to help with a problem I had and saw it was fixed to my satisfaction.This is my new local go-to! Thanks so much, Travis! Customer service matters more these days and I'm a happy camper! LolThanks, Guys!
