Probably 1 of the better dispensaries in Winter Park. Look for sales and place orders in the morning to pick up during… non busy buisness hrs. There are 4 Truelieves in Orlando but this 1 is more personal. Staff are always friendly and very professional. I usually go here on a weekly basis.read more
We (the people waiting in the lobby already checked in!) were kicked out at 9pm after having waited almost half hour.… They said they could not dispense after 9pm. I have an idea: lock your doors at 8:30pm and attend those who are already inside the lobby waiting! I did notice earlier that one the clerks stepped into the lobby at around 8:30pm to tell the receptionist aloud not to admit anyone else in. I said out loud that was not right at all!! I saw the receptionist actually turn people away before 9pm!! They left without complaining. and this is why these clerks keep doing this. This behavior must STOPStore owner: you should tend to those clients who are already checked in by your front clerk especially being before 9pmWe also have busy lives, family, work, and cannot afford to waste our time in this manner. We wasted an hour of hour time in vain (drive + the wait)If I knew you kick everyone out at 9pm regardless whether or not they have already checked in I would have gone somewhere else and save money and TIME. You obviously do not need my business.I will take my business elsewhere we’re people are treated with the respect they deserveread more
Great location. Very clean and the service was quick. Alex K., my budtender, was awesome even though I couldn’t decide… at the last minute because there was a last minute sale. Thanks!read more
Liam at the front desk and Kenny, my consultant were both top notch. Friendly and professional. Highly recommend.
Hours are not accurate . I arrived here and the doors were closed. I walked 2 miles to get here and arrived at 8:50… someone came outside, saw me, and then turned away.Truly unsympathetic staff. I truly urge you to shop at ANY other dispensaryread more
Plesent professional environment. Great variety of products! Highly recommended.
By far my favorite location… the staff is very friendly and knowledgeable as well as helpful … always greet you at… the door and on the way out … not very busy so usually in and out in no time … would highly recommend this location to anyone … special Shout out to Steve, Chris and sorry I forgot his name but the tall guy with long hair, these guys know how to make a customer feel appreciated!!read more
Received a 8th of member berry, after waiting 30 minutes during door busters today [mind you I was one of the first 5… people in line at 10] to come home to a open container with 1.7 inside……. Come back to return it they try to give me minis, when the deal was clearly whole flower. So had to go in a third time to get one 8th right. The manager clearly didn’t care for their mistakes. I’ll go to red bug from now on based off the principle of correct business and respect.read more
Out of all the different dispensaries I’ve been to I have to say that I’ve become a TRUELIEVE LOVER! THEY ALWAYS HAVE… GREAT DEALS!read more
AMAZING Dispensary!! I have searched for 5-6 years for a certain product and Trulieve started making it. Corporate even… called me to help me find it and the Store Manager, Robert at this location goes above and beyond to make sure I never run out. Their care, customer service and compassion is truly remarkable! The emails/texts give different discounts and specials weekly. No other Dispensary offers as much savings and High quality products (including High THC strains 20-29%). After 17 years my Brain burn has finally stopped as long as I eat a few pieces a day. Robert, Corporate and everyone at Trulieve have improved my quality of life beyond imagine and I am eternally grateful for everything!read more
Picked up an order tonight and my budtender was Josh. He was extremely helpful and glad to look up multiple batch… reports for different flower 8ths to help me pick out the right medicine for me. I’m pretty sure he’s been my bud tender at my previous visits actually, he is kind, patient, and made me feel welcome.read more
Keirnan was SO helpful! They spent almost an hour with my grandpa and I to help us find some new items for him to help… manage his pain and sleep. They were so kind, patient and made great suggestions. They even went as far as labeling each item for “Night” and “Day” use. 12/10 would recommend!!read more
Best location by far!! Super nice staff and incredibly helpful when ever i need something!
This is my favorite TL location. Kenneth was super helpful and nice. Thanks for the great service.
This is my new favorite location! They always keep the wait times low and provide excellent service. Alex and Bob… helped me out and they were both very polite and knowledgeable.read more
My favorite TL location by far! The staff are very kind and helpful as well. Really glad Winter Park finally got one!… Kenny and David are always very respectful and always ask how my day was. I really appreciate all of the hard work you all do. Thanks!read more
Danny with the beard. Was very helpful.First time there, knowing nothing and am trying something new. Danny calmly… explained everything and listened to my questions. I picked up mild hybrids that he suggested.Thanks.read more
Preston at this location was probably the nicest Bud Tender I have ever met. He explained things to me with such… amazing detail and also just kept my anxiety down when I wasn’t sure what to get. He made me laugh, he made me happy, and he made me more knowledgeable. If you go to this location- ask for Preston!!!read more
New to this thing. Went in and saw Ashley. She was super sweet and patient with me, as I had a lot of questions. She… had a lot of knowledge and led in me in the right direction of what I wanted and was looking for. Will definitely be coming back to see her regularly!read more
I absolutely love Trulieve and will continue to use them for all of my needs in this area, but I feel maybe it would be… in the companies best interest to maybe do some sort of training on customer interactions or something. There have been around 3 visits where I have come to this location and the employee Ashley is just super rude and off putting to me and it seem like she is just angry and it really just ruins the vibe of an otherwise amazing place. I am not sure if it’s because of me or what but I just want this to be known that some employee training needs to be done.read more
The product is good, the staff is rude, even when you’re kind and humble. They rush you and treat you like you’re… inconveniencing them. If this is how they are trained to run their business, either way, not a fan of this location. Won’t be back.read more
Came here the other day for the second time and I absolutely love this location! I always encounter great staff at any… Trulieve, but this location really stood out for me. Even though they just opened, they’ve really got it dialed down. Everyone is so welcoming and friendly and so supportive for whatever you may need. The store is so nice and clean. Kenny took care of me the other day and I was so happy with how great he was. I was a little indecisive on what I wanted and he was so patient and helped me find exactly what I needed and went the extra mile to make my birthday month special! Great store and great people- from security, to the budtenders, and management as well. I’ll definitely be back for a third time and many more after thatread more
Such nice people! Awesome experience! It was today my first time inside Trulieve and I’m so glad I have this location… near by! They really hooked it up! And I’ll be back!read more
So excited for the WinterPark Trulieve to be open! Come visit Preston and Jake! They are so nice and informative about… products. The security and front desk are awesome as well! Thank you for your help today. I appreciate your kindness.read more
This new location is exactly what you want and expect. Specifically their employee Joe makes you feel extremely welcome… and makes the whole process that much more efficient and enjoyable. I never feel like I’m pressured or in a rush when checking out with him, this place and Joe need some recognition.read more
Great location awesome service Liam helped me and I was very satisfied. He helped me get the best for my situation and… for my budget. Thanks! This location is my go to location now they’ve had the best variety too lately! **Mike Bennett**read more
Shout out to bud tenders Alexandria (Alex) and Bob!! They made my time at WP Trulieve truly magical. Really enjoyed… chatting about different strains, carts, etc. Both were knowledgeable and super friendly!! Plus Bob pulled out one of the best strains of flower I’ve ever had!! 😀 thanks guys, will definitely come again!read more
I don’t remember any names but the entire experience started perfectly, I walk in the door and immediately the team… member that wants to me come over waves, she was super sweet and I had an online order so check in was super quick. As I’m sitting down the male worker is offering everyone in the waiting room water, the vibe is super comfortable and I’m in there less than 5 minutes before I’m called back. The process is very quick as I talk to him as he labels and does the computer stuff. I was in and out within 15 minutes! I did get home and one of my trupods had leaked in the package so I do have to go do an exchange, but thankfully I’m not dreading it!!read more
I’ve been living a couple miles away for almost a year now and never knew this location existed. So thankful i found… it. Everyone is friendly and helpful. Special thanks to Liam for excellent customer service! I will be back often!read more
Best Trulieve store in Central Florida. See you later East Colonial. Liam was awesome my new favorite store.
I’m so thankful to have a Trulieve location so close to where I stay! My first visit was fantastic. I’d like to give a… shoutout to Amber as well, for being so kind and helpful in regards to product recommendations. Thanks!read more
The staff at this location are hands down the best of all Central Florida stores! They go above the mark in care, as… well as recomendations for what will work best for you. Theres barely any wait time due to being a new store. Come see them, I bet you will agree. The plus side is I get home faster without the wait lolol.read more
May I start by saying the assistant manager (Victoria) is superrrrrr helpful! I can’t explain how awesome that location… is. Super friendly environment and i was in and out in less then 10 mins… I will definitely make trips here often due to the great experience and I’ve been a patient for a while! Thanks Trulieve!read more
Checked out the new spot and I had the best service. The girl with the blue hair ( I think her name was ashley ) was… awesome and very knowledgeable. I definitely recommend this shop and make sure you ask for Ashley!!read more
I made it to this opening and everyone was so nice at the store! Ashley helped me at the front and was very nice and… helpful! Told her what I was coming for and she had so much knowledge on all the products, thank you Ashley and thank you trulieve!!!read more
Seriously LOVE THIS NEW TRULIEVE. Ashely with the beautiful blue hair is the best! Thank you guys for being efficient… and quick and always top tier customer service.read more