Vidacann Dispensary in Deerfield Beach, FL
Based on 202 reviews
Alex A.
1711151873
Andy was incredible, he knows his stuff and is smart and compassionate. He is the embodiment of “be the change you wish to see in the world” and thanks to VidaCann for consistently supporting a positive culture. Please clone Andy and put one in every store. In fact clone enough so he can be in other companies too. The world needs more people like you.
Erica G.
1710379074
Absolutely love this dispensary! Everyone who works here is amazing and so helpful. Great people and great prices on flower!
Erica M.
1705063494
I love all the staff they are truly amazing! I went in yesterday evening and was feeling a little down .. I’m telling you when I say they care they truly do ! I left feeling so much better with the laughs and conversations we have the energy is always up beat. Best products, high quality products, all staff are very friendly and supportive , very exploratory. I love going ! I always leave laughing ! They will take excellent care of at all times no matter what ! I love the staff , I cannot brag enough !!! Thank you for excellent customer service but further I know I will leave with a smile ! Keep up the great team work !!
Erin J.
1703126913
Everyone is so helpful at the Vidacann store in Deerfield Beach Florida. They are always smiling and very pleasant and willing to help. I want to specifically thank Elliot for ALL of his help and patience! He went above and beyond what he needed to do. He is very reliable, and I enjoyed working with him to organize my orders. He has a wealth of information and takes his time with me. In my opinion, he is an asset to the business. Thanks again.👍
Thomas R.
1697207761
My recent experience was incredibly disappointing and frustrating. I reached out to the dispensary regarding a missed dispensation, and it quickly escalated into a confrontation.When I contacted them to address the issue, I was met with a dismissive attitude. The associate claimed that the problem was due to a phone order I supposedly made the previous day, which was not the case. I tried to explain the situation calmly, but instead of an apology, I was met with a contentious response. I simply asked for an apology, and their reply was, "Why do you need an apology to make you feel better?" This was not the kind of customer service I expected from a medical marijuana dispensary.I requested to speak with a manager, but the conversation became even more frustrating. The manager refused to introduce themselves and asked repeatedly, "Who am I speaking with?" This lack of communication only added to the tension.As a patient, I believe I have the right to express my concerns and frustrations, so I decided to visit the dispensary in person, hoping to resolve the issue face-to-face. To my shock, this was interpreted as a threat, even though my intention was to discuss my dispensation experience and accountability.Upon my arrival, I was met with hostility by someone I believe to be named John. Despite requesting to speak to a manager multiple times, I was told that the police were being called on me without being asked to leave or told that I had to leave. It's astonishing that the situation escalated to this point when all I wanted was to speak to a manager.The unnecessary escalation and hostility only worsened my PTSD and anxiety, conditions for which I require medical marijuana. I don't recommend this place if you are looking for a MMTC because they don't treat people like patients. I have also begun the complaint process with the OMMUR.
Nick G
1696906999
Literally a mile away from my place and always in and out quickly with cheap prices and I think the product is worth the low cost compared to some of these bad reviews I'm reading right now! I also have experience as a budtender in Broward county and wouldn't mind a part time position here!
Lawrence “Larry” K.
1695938573
Thus place has good weed a great prices and the staff is exceptional
Jonathan G.
1695586102
People there are very respectful helpful people very very good quality products very low price the staff is wonderful no way time I'd give it 10 Stars if I could I'm editing this review to include Nate, my man is honest, decent , knowledgeable and patient He's on point trust his advice. VidaCann is purely the best and their products are the best.
Parker J.
1694133768
Matthew was fantastic, he displayed terrific customer service. He was knowledgeable about the products and made sure I used the points on my rewards helping me get the best deal.
Michael B
1691777123
Horrible customer service, no verification and they have the wrong doctor on the label!!! Very dissapointing experience, will never shop this location
Alicia S.
1691606297
Definitely a significant difference growing marijuana indoors vs hydro indoors. This is one of the only dispensaries I found in Florida that grow their marijuana outdoors and I definitely feel the difference between other leading dispensaries in Florida. I feel that it's actually working to reduce the symptoms permanently vs coping with symptoms.Nothing beats growing from the natural soil of the earth where nutrients where gathered for ages.
Kendall H.
1691108536
The best dispensary! Elliot took care of me and my boyfriend and went above and beyond. This dispensary has the best prices and best products in Florida. THANK YOU ELLIOT! From Kendall and Diogo
Sivan F.
1689885671
high quality products and amazing associates--andy was so helpful and compassionate! wonderful tips and service!
Joanna M.
1689884646
The only reason why I'm even giving It two stars is because of the product itself. It's good 😊 the customer service and experience in the vidacann in Deerfield though? DISGUSTING.
David R.
1689286676
First time at Vidacann and completely loved the experience especially coming from a budtending background! Andy was an absolute blast and incredibly kind to have; showcasing the popular strains and advantages to their products. 10/10 experience!
Nicole C
1688845933
Best, highest quality products with the best prices. This is my go to spot. The staff are all amazing as well. There is never a wait time and my orders are always ready and accurate when I get there. Check them out.
C.A. H.
1687823909
Elliot was very knowledgeable on all the product and incredibly helpful, go here and you'll be getting the best quality with the best prices around!
Ruth K.
1681937465
Staff always helpful and knowledge. They make great suggestions of products based on your specific needs. I check the website before going to figure out what sales items I need. They also have a senior discount!
Chris S
1681479969
Great prices, great products, friendly employees, practically zero wait time. My favorite dispensary!
Kwon E.
1680961262
Staff is awesome and very friendly, Great products with no wait time!
Jhonny C.
1678236466
If you’re looking for vapes, this is the spot. Great fast service always. Nice people, Paige is always friendly. Adrian was very helpful in selecting the right medication. Nice down to earth people, love it. Thank you again!
Scott C.
1672590350
I give VidaCann 5 Stars 🌟 for there vape carts. Great store in Deerfield, in & out fast. Big shout out to Manager Elliott for his help & advice.
Michael W.
1669740562
Every time I go into vidacann I'm always satisfied people that work there are incredible and a nice little sub note they just got in the strain Alaska in the pre-rolls I'm letting them know I had them and they were amazing try to keep those in stock at vidacann!!!
mojosodope93
1663024281
Awesome place! Staff is so knowledgeable. Vapes are always amazing. Ask for mike, great bud tender. Anyone else there is on par.
Shank T.
1661449692
Ryan, thank you the knowledge. It was very refreshing! You have a customer for life.
Joan L.
1659216714
Friendly, engaging, and knowledgeable. Excellent quality flower with the bonus of an amazing discount. No wait time. Definitely will be a regular here. Thank you.
Amadeus R.
1656526900
Sales are getting better. Every 8th of flower is fresh because it comes in a jar.
Alfred C.
1656376480
We love VidaCann! The product is always top shelf, plus GREAT specials and hours. Lisa and Elliott's leadership is what makes this place really shine. I always look forward to stopping in.
kristie G.
1655249835
Always so helpful they are knowledgeable if your new or looking for something in particular never had a bad experience also they alwys have great sales and point system it’s win win highly recommend! Great products good variety always consistent
MATTHEW J J.
1653926497
VidaCann is Exceptional at providing and taking Great Care of their Customers. I have Tourette Syndrome and their products help Me Tremendously!! Thank You for your services. It means A lot too My Family 🙂
Jennifer K.
1651850713
Great products. No wait. Local.
Jeffrey F.
1648158553
Good service. Answers question. Good prices. They have Tikun.
Shawn L.
1642904367
Always helpful, especially with my disabled needs. Very kind, fast and understanding. The only one I use.
APRIL G.
1642723637
Good quality, for $ they are charging. Nice, helpful staff. Seemed to be " out" of stock on several items I was interested in.
MELFINA
1642083247
Always in & out, no hassle, no big waits. Staff always super chill and friendly! Love this one! 🙂
Jeffrey F.
1640915497
Good service. Answers question. Good prices. They have Tikun.
Jeffrey L.
1640877921
The team at Deerfield Beach Dispensary is like no other they go above and beyond for their patients. The team Elliot assembled over there is top notch. The delivery system and team is the best in South Florida. And the Vapes are the best in the state by far!Keep up the great work Vidcann D.Bch.!
JerryRPG
1639342223
So I placed this order in the morning around 7am. I got the text message and all. I got to the store and this is the 4th time they gave me the wrong cartridges and I noticed by the price. He went and got the right carts only he wasn’t gonna sell them to me FOR THE PRICE THATS CLEARLY SHOWN ON THE WEBSITE. I used my points and a student discount and brought exact money. Then when I got there trying to pay he’s telling me a higher price and says “these cartridges can’t go below 20$”. Alright but that’s not the price that was shown to me so I’d like to get it for the price that was shown to me. He said no. I spoke to the manager and she was no help. So why advertise a price online if you’re going to change it when I walk in the store????? Really???
Jose S.
1635956379
Friendly staff. Easy to talk to. They have all the info and break down to whatever questions are asked about their products. Wide range of products. Highly recommend!
matthew J.
1635885685
VidaCann is Exceptional at providing and taking Great Care of their Customers. I have Tourette Syndrome and their products help Me Tremendously!! Thank You for your services. It means A lot too My Family 🙂
Robert B.
1635087163
If you have your Mecical Marijuana Card, Excellent Medications. See the budmaster's to help you fill your script. ask for Justin in the Deerfield Store. But any of the budmasters are 5 star rated..
Jen S.
1634938671
Giving out 1 star reviews like candy lately. Your store is empty and your prices are way too high to turn away a customer by not giving them their card renewal discount. Never coming back to this lame excuse for a dispensary to help sick people and will not recommend.
Nikolas R.
1630607553
Such an amazing experience!Initially dealt with Ted and he was excellent, filled me in on what’s new and had some great recommendations for me. Left the store feeling informed and like a winner, thank you Ted! Also Lily and Brittany helped me checkout and gave some great tips. Lovely staff, coming back for sure!
Chloe B.
1630448561
Randy was so knowledgeable and extremely helpful! He helped me with everything I needed and was super nice
Valeria F.
1629053380
Very professional and knowledgeable staff. Lauren made sure we had a wonderful experience and that my friend and I left satisfied with our purchase. Lauren explained throughly what each product was, and what it worked best for. Looking forward to visiting again!
Kelly B.
1628359664
Pretty new to Florida and got my mmj card about 6 months ago. I've been to almost all of the dispensaries (except fluent & Surterra). I have to say that Vidacann (all locations in south Florida) have blown me away. Honestly, all of my friends tell me to go to trulieve but I've given them so many chances and I'm NEVER happy! I have NEVER been disappointed at any Vidacann location! Their products are exceptional and they aren't any more expensive than anywhere else! If you haven't tried them yet, you are missing the boat friends!! Interested to see if curbside comes back for awhile with the delta variant??
Bill C.
1627740981
I like this place for their vape cartridges. Like the point system, they got rid of curbside service. Really liked that and with the way things are going hope they bring it back
Jamie K.
1627150230
First time here and what an awesome experience! We were helped by Randy who was very friendly, knowledgeable, and very nice! I can’t wait to try everything! Store is very open, clean, and cool on a hot day. Thank you so much for the 5star visit! Will be back again
Robert G.
1624553935
My first order a delivery order, absolutely incredible customer service.From the moment I placed my order on-line it was excellent customer service.To quote Tina Turner "Simply the best"Thank you guys for being so awesome.
Heather S.
1624397333
Really nice people!! My dog likes them too! Very service animal friendly!! Super knowledgable staff!
ALATEXFED
1623621530
Great friendly and very fast, barely had time to set down great job 👍👍👍👍👍
Cami O.
1622299726
Very low quality. Product doesnt cause any effect.
Anthony A T.
1621273324
I like this place, they have a good variety.
Heather R.
1620299628
Products are amazing and the staff is very knowledgable. It is extremely clean, very well run business. Definitely recommend 👌
It's S.
1611777129
If y'all have an issue with any of their products, they make it right 10x. By far the best customer service I have had in a medstore mainly going back for that reason.
Carlos Mendez J.
1609768363
I must say the staff was amazing and Vidacann has been my fastest experience to any dispensary! The reason for the one star off is because i didn't enjoy any of the vape carts i bought. Got four of them, didn't enjoy the taste of any them. They all tasted similar, like a weird burnt toast taste on all of them. Will be passing on their vape carts, but will try the flower next time!
Syzygy
1609600152
Excellent store. I had a minor issue with my flower, Lisa and Justin took incredible care of me; went above and beyond to make my experience better. I cannot thank them enough. Will certainly keep coming back here!
Shanika B.
1607790788
My first time here and won't be the last. The staff all wore masks and were very pleasant and informative of the products. The facility was very clean, no lines within, they offer curbside picks for orders placed or deliveries.
Christina M.
1607395613
Very professional yet comfortable. The staff was very friendly, helpful, and knowledgeable. No need to be nervous, they will help you and guide you and answer any questions that you have. Overall this was a fantastic experience and I will definitely be returning! 😊
F. Rhonda N.
1606775891
Helpful staff, great products.Very easy to order and pick up.
Becca S.
1606143104
Vidacann used to be my favorite dispensary in the area. It has continuously gone down hill the path several months. This location has had almost no inventory at all times. They keep claiming they’ll be fixing the issue but in reality Vidacann is only concerned with opening new locations and filling those stores with all of the existing inventory. They do not care about existing patients and do not care that medication is not available to them. Do not give them your business because chances are you’ll find a product that really works for you and then they won’t have it back in stock for the next 6 months. Stay far away. This company has gone so far downhill so quickly and it really is sad.
Nathaniel W.
1604076190
Really enjoy going here the people and employees are really awesome. They're very accommodating and they welcome kids which is added plus for me.
Linda H.
1602479769
Second time here with more friends and they all loved the vibe. Kash took good care of us today. Chill music & aesthetic. The vegan cauliflower nachos are delicious!
Rob C.
1602017483
Good people working here. Some great lines of products. PCK anything is perfect.
Tori L.
1600809250
No wait time , staff was super nice and had great customer service... Will be going there again . Thank you for your excellent service
Dopeonarope
1600517473
Excellent quality distillate and great first time discount. Fast and friendly service. Convenient location for those living west of Deerfield.
Charlie B.
1599657616
Always a great experience here!
Karen H.
1598907517
Great quality , nice staff , good to be able to curbside!
Samir P.
1597505038
A week ago I bought hybrid capsules. They are from 2018. There is not much good I can say about this place until they pay attention to what they are dispensing. Also bought duct tape pre rolls, its like cardboard with a hay smell. Not total garbage but tastes that way for sure. Since your response is so nice. I could post pictures and receipts if you would like. Love that there is no offer to correct your mistake.
Samir P.
1596978848
A week ago I bought hybrid capsules. They are from 2018. There is not much good I can say about this place until they pay attention to what they are dispensing. Also bought duct tape pre rolls, its like cardboard with a hay smell. Not total garbage but tastes that way for sure.
M L
1596738196
GREAT Staff And Products And Very Freindly and Honest And Very Careful during Covid 19 Ty Again!!!!
Katlin P.
1596216089
The first experience wasn’t what I expected. The receptionist is really sweet. She let me know about the discounts etc. When I was called in to make my purchase, I was kind of rushed and the woman barely spoke to me. I don’t recall her name, but I seemed like a bother. Other than that. The experience was fine.
Zachary W.
1594919329
Matt Davis is worst manager ever. They ripped me off of $16 and he told me he can’t go back into the computer to fix it? So a real company just takes the $16 from their error? I’m so confused. I will never go back to VidaCann again as they stole money from me. I understand it’s hard times but this is insane. Why no corporate 1-800 number to speak with? I’m actually now scared to use their products after the experience I just had. Stay away from this store. They will take your money because employees aren’t trained correctly. I’m so frustrated I couldn’t call corporate to fix the situation. If the manager couldn’t figure out how to refund $16 it makes me real nervous how he handles the medicine we all rely on.After this experience heather the territory manager reached out to me and went above and beyond. She was very empathetic and took the time to fix the problem and give me a discount on my next purchase. Thank you heather for the great customer service!!!!! I will now shop again with vidacann because of heather and her contacting me within a 3 hour window of my complaint.
molly B.
1594309624
While the product was very good I left a bit confused. While I have used cbd many of times I was new to using the 1:1 ratio. I wasn’t explained anything on how to use it or what amount would be good for me and my needs. So I left pretty confused. My friend Allegra K. Thankfully explained everything to me and shared a wealth of information. She helped me figure out what dosage was best for my needs. Thank god for that!
Gohan335i7
1593962165
I would give a 4.5 if I could. Great dispensary with professional staff, & overall nice location. Parking is a little cramped though. The Flower (Cookie Toast) gets a 7 out of 10, & the vape (Pakistani/Indica) gets a 5 out of 10. Hopefully they improve on the vape carts as they were extremely lacking in flavor. The flower on the other hand smelled & tasted amazing. Very good first time experience here. Was in & out within 15 min & the budtender (Matt) was able to answer all of the questions. Vidacann 🦌 field gets a 4.5 out of 5.
Tori B.
1589025422
This dispensary is wonderful. Very fast service, my online order was ready for pick up in 20 minutes. Good location and customer service, plus they have the best products I've found in the state so far.
Benjamin K.
1588720517
A wonderful experience at this great business. Giving medicine to those who need it due to medical conditions. Thank you. Just dealt with Justin at the Deerfield Beach location and he (and all his co-workers) are great. Very knowledgeable and helpful people.
Chris R.
1582252047
This place is AMAZING! I went in there recently and although I was slightly annoyed after waiting, Tim made the experience so much better. He was well versed in all the products and helped me to decide on some fantastic stuff and I would absolutely go back! Been to a couple other dispensaries closer to my home but I will always go back to VidaCann every time. Also, the Eran Almog strain is FIRE! Thanks for the rec, Tim!! (He’s also very very good looking)
Sam D.
1582060106
Just had the pleasure of shopping here today. Tim Mackey was excellent in providing educating about products, giving good recommendations of products that would interest me most, and keeping the shopping process easy and hassle free. Will definitely be back for more very soon.
Jake F.
1580766128
Perfect customer care. I called in after driving by one day and spoke with someone there named Tim. He had a wealth of knowledge on the products they had available that would help my situation. I have suffered from Migraines since I was 8 years old and am in the process of getting into cannabis products (both CBD and THC) to help my suffering since nothing else I have tried has been working. Tim was able to point me in the right direction on the steps I need to take to get my medical card after I speak with my MD. The info he was able to provide really made me feel like I was doing what was best to help me heal, I'll definitely be going back to him at this VidaCann location.
Wolf Not L.
1579542580
I've been visiting this dispensary regularly for months, and it's hands down my fave FL dispensary. They almost always have a sale going on, and their prices aren't too bad without discounts either. Every time I visit the dispensary, the employees are friendly, helpful, and efficient. I love that I can order pickup, but it's not even necessary most of the time, because their turn around time for regular orders is so quick anyway, unlike Trulieve where pickups are basically a necessity. Product quality is always great, and I love that I can depend on them to almost always being in stock of what I need.
Richard F
1579292545
Placed an online order late one day to be picked up the following day. That day came and i got a notification of a sale for 15% off. I was happy about that until upon pick up I was told it wouldn't be honored because I had placed the order the day before. So I let my frustration be known and that I can shop elsewhere that would have honored the sale, made my purchase and left. Following day (today) I get a call from Lisa saying they looked at my purchase history and value my patronage. So I was offered an insulting 15% discount on my next purchase. Wow! You are offering me the discount I SHOULD have gotten on my order anyway, when you frequently offer 20% discounts to everyone. Thanks for showing you really don't value me as a customer. There are far too many other dispensaries around here that I'd rather give my business. Thanks!
Skincare with C.
1578606500
Definitely worth the drive! New patient specials. The products are very powerful. Definitely recommend. You can also place your order on line for a speedy pickup!
Greg R.
1536343667
Not knowing much about medical cannabis, I visited Vidacann. I spoke with Carrie and Norma for about 40 minutes. They told me about the company, the benefits of their product and the steps someone needs to go through to be prescribed their product.The place is very clean and the staff was friendly and professional. The staff informed me of the many Florida state tests they took in order to work in the industry..... It's not like Cheech and Chong working there. I was kind of skeptical of a medical cannabis dispensary opening so close to home. I feel more positive about it after speaking with their staff.
1101 Powerline Rd
Deerfield Beach, FL 33442
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CLOSED
CLOSED
Payment Methods:
Cash Only
ATM Available On Site
Dispensaries Nearby
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Everyday Discounts
1st Purchase
25% OFF
Annual Renewal
25% OFF $150
Delivery
Free Delivery from select stores
ABOUT THIS DISPENSARY
Vidacann, located at 1101 Powerline Rd in Deerfield Beach, is open to serve the cannabis community of almost a million active medical marijuana card holders in Florida.
Medical: Yes
Recreational: No
Delivery: Yes
Delivery Fee: First time delivery is FREE, after that the delivery fee is $20 for orders under $75, or FREE for orders over $75.
License Number: MMTC-2017-0009
Before this dispensary could open, it was licensed by the Office of Medical Marijuana Use (OMMU). In the state of Florida, dispensaries are officially referred to as medical marijuana treatment centers (MMTCs).
Vidacann is vertically integrated, as are the rest of the MMTC’s. Being vertically integrated means they oversee the entire process from seed to sale. Vidacann grows their own cannabis plants from seed or cuttings, harvests, processes into a variety of products, packages and distributes within their own network.
Product types and availability can vary from store menu to store menu, depending on demand. If Vidacann in Deerfield Beach does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card is universally accepted at any dispensary in Florida.
Purchasing Marijuana Products at Vidacann
During your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.
Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders will make recommendations that are based on your doctor’s recommendation.
Preparation Helps: See what’s available ahead of time. If Vidacann in Deerfield Beach online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.
Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. If you have an active medical card, you can pick from a wide array of cannabis products. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.
Contact the dispensary if you encounter product-related issues or problems. Vidacann has a policy & procedure for this.
Please enjoy the menu products from this dispensary responsibly!
To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.
What People Are Saying
Based on 202 reviews
Alex A.
1711151873
Andy was incredible, he knows his stuff and is smart and compassionate. He is the embodiment of “be the change you wish to see in the world” and thanks to VidaCann for consistently supporting a positive culture. Please clone Andy and put one in every store. In fact clone enough so he can be in other companies too. The world needs more people like you.
Erica G.
1710379074
Absolutely love this dispensary! Everyone who works here is amazing and so helpful. Great people and great prices on flower!
Erica M.
1705063494
I love all the staff they are truly amazing! I went in yesterday evening and was feeling a little down .. I’m telling you when I say they care they truly do ! I left feeling so much better with the laughs and conversations we have the energy is always up beat. Best products, high quality products, all staff are very friendly and supportive , very exploratory. I love going ! I always leave laughing ! They will take excellent care of at all times no matter what ! I love the staff , I cannot brag enough !!! Thank you for excellent customer service but further I know I will leave with a smile ! Keep up the great team work !!
Erin J.
1703126913
Everyone is so helpful at the Vidacann store in Deerfield Beach Florida. They are always smiling and very pleasant and willing to help. I want to specifically thank Elliot for ALL of his help and patience! He went above and beyond what he needed to do. He is very reliable, and I enjoyed working with him to organize my orders. He has a wealth of information and takes his time with me. In my opinion, he is an asset to the business. Thanks again.👍
Thomas R.
1697207761
My recent experience was incredibly disappointing and frustrating. I reached out to the dispensary regarding a missed dispensation, and it quickly escalated into a confrontation.When I contacted them to address the issue, I was met with a dismissive attitude. The associate claimed that the problem was due to a phone order I supposedly made the previous day, which was not the case. I tried to explain the situation calmly, but instead of an apology, I was met with a contentious response. I simply asked for an apology, and their reply was, "Why do you need an apology to make you feel better?" This was not the kind of customer service I expected from a medical marijuana dispensary.I requested to speak with a manager, but the conversation became even more frustrating. The manager refused to introduce themselves and asked repeatedly, "Who am I speaking with?" This lack of communication only added to the tension.As a patient, I believe I have the right to express my concerns and frustrations, so I decided to visit the dispensary in person, hoping to resolve the issue face-to-face. To my shock, this was interpreted as a threat, even though my intention was to discuss my dispensation experience and accountability.Upon my arrival, I was met with hostility by someone I believe to be named John. Despite requesting to speak to a manager multiple times, I was told that the police were being called on me without being asked to leave or told that I had to leave. It's astonishing that the situation escalated to this point when all I wanted was to speak to a manager.The unnecessary escalation and hostility only worsened my PTSD and anxiety, conditions for which I require medical marijuana. I don't recommend this place if you are looking for a MMTC because they don't treat people like patients. I have also begun the complaint process with the OMMUR.
Nick G
1696906999
Literally a mile away from my place and always in and out quickly with cheap prices and I think the product is worth the low cost compared to some of these bad reviews I'm reading right now! I also have experience as a budtender in Broward county and wouldn't mind a part time position here!
Lawrence “Larry” K.
1695938573
Thus place has good weed a great prices and the staff is exceptional
Jonathan G.
1695586102
People there are very respectful helpful people very very good quality products very low price the staff is wonderful no way time I'd give it 10 Stars if I could I'm editing this review to include Nate, my man is honest, decent , knowledgeable and patient He's on point trust his advice. VidaCann is purely the best and their products are the best.
Parker J.
1694133768
Matthew was fantastic, he displayed terrific customer service. He was knowledgeable about the products and made sure I used the points on my rewards helping me get the best deal.
Michael B
1691777123
Horrible customer service, no verification and they have the wrong doctor on the label!!! Very dissapointing experience, will never shop this location
Alicia S.
1691606297
Definitely a significant difference growing marijuana indoors vs hydro indoors. This is one of the only dispensaries I found in Florida that grow their marijuana outdoors and I definitely feel the difference between other leading dispensaries in Florida. I feel that it's actually working to reduce the symptoms permanently vs coping with symptoms.Nothing beats growing from the natural soil of the earth where nutrients where gathered for ages.
Kendall H.
1691108536
The best dispensary! Elliot took care of me and my boyfriend and went above and beyond. This dispensary has the best prices and best products in Florida. THANK YOU ELLIOT! From Kendall and Diogo
Sivan F.
1689885671
high quality products and amazing associates--andy was so helpful and compassionate! wonderful tips and service!
Joanna M.
1689884646
The only reason why I'm even giving It two stars is because of the product itself. It's good 😊 the customer service and experience in the vidacann in Deerfield though? DISGUSTING.
David R.
1689286676
First time at Vidacann and completely loved the experience especially coming from a budtending background! Andy was an absolute blast and incredibly kind to have; showcasing the popular strains and advantages to their products. 10/10 experience!
Nicole C
1688845933
Best, highest quality products with the best prices. This is my go to spot. The staff are all amazing as well. There is never a wait time and my orders are always ready and accurate when I get there. Check them out.
C.A. H.
1687823909
Elliot was very knowledgeable on all the product and incredibly helpful, go here and you'll be getting the best quality with the best prices around!
Ruth K.
1681937465
Staff always helpful and knowledge. They make great suggestions of products based on your specific needs. I check the website before going to figure out what sales items I need. They also have a senior discount!
Chris S
1681479969
Great prices, great products, friendly employees, practically zero wait time. My favorite dispensary!
Kwon E.
1680961262
Staff is awesome and very friendly, Great products with no wait time!
Jhonny C.
1678236466
If you’re looking for vapes, this is the spot. Great fast service always. Nice people, Paige is always friendly. Adrian was very helpful in selecting the right medication. Nice down to earth people, love it. Thank you again!
Scott C.
1672590350
I give VidaCann 5 Stars 🌟 for there vape carts. Great store in Deerfield, in & out fast. Big shout out to Manager Elliott for his help & advice.
Michael W.
1669740562
Every time I go into vidacann I'm always satisfied people that work there are incredible and a nice little sub note they just got in the strain Alaska in the pre-rolls I'm letting them know I had them and they were amazing try to keep those in stock at vidacann!!!
mojosodope93
1663024281
Awesome place! Staff is so knowledgeable. Vapes are always amazing. Ask for mike, great bud tender. Anyone else there is on par.
Shank T.
1661449692
Ryan, thank you the knowledge. It was very refreshing! You have a customer for life.
Joan L.
1659216714
Friendly, engaging, and knowledgeable. Excellent quality flower with the bonus of an amazing discount. No wait time. Definitely will be a regular here. Thank you.
Amadeus R.
1656526900
Sales are getting better. Every 8th of flower is fresh because it comes in a jar.
Alfred C.
1656376480
We love VidaCann! The product is always top shelf, plus GREAT specials and hours. Lisa and Elliott's leadership is what makes this place really shine. I always look forward to stopping in.
kristie G.
1655249835
Always so helpful they are knowledgeable if your new or looking for something in particular never had a bad experience also they alwys have great sales and point system it’s win win highly recommend! Great products good variety always consistent
MATTHEW J J.
1653926497
VidaCann is Exceptional at providing and taking Great Care of their Customers. I have Tourette Syndrome and their products help Me Tremendously!! Thank You for your services. It means A lot too My Family 🙂
Jennifer K.
1651850713
Great products. No wait. Local.
Jeffrey F.
1648158553
Good service. Answers question. Good prices. They have Tikun.
Shawn L.
1642904367
Always helpful, especially with my disabled needs. Very kind, fast and understanding. The only one I use.
APRIL G.
1642723637
Good quality, for $ they are charging. Nice, helpful staff. Seemed to be " out" of stock on several items I was interested in.
MELFINA
1642083247
Always in & out, no hassle, no big waits. Staff always super chill and friendly! Love this one! 🙂
Jeffrey F.
1640915497
Good service. Answers question. Good prices. They have Tikun.
Jeffrey L.
1640877921
The team at Deerfield Beach Dispensary is like no other they go above and beyond for their patients. The team Elliot assembled over there is top notch. The delivery system and team is the best in South Florida. And the Vapes are the best in the state by far!Keep up the great work Vidcann D.Bch.!
JerryRPG
1639342223
So I placed this order in the morning around 7am. I got the text message and all. I got to the store and this is the 4th time they gave me the wrong cartridges and I noticed by the price. He went and got the right carts only he wasn’t gonna sell them to me FOR THE PRICE THATS CLEARLY SHOWN ON THE WEBSITE. I used my points and a student discount and brought exact money. Then when I got there trying to pay he’s telling me a higher price and says “these cartridges can’t go below 20$”. Alright but that’s not the price that was shown to me so I’d like to get it for the price that was shown to me. He said no. I spoke to the manager and she was no help. So why advertise a price online if you’re going to change it when I walk in the store????? Really???
Jose S.
1635956379
Friendly staff. Easy to talk to. They have all the info and break down to whatever questions are asked about their products. Wide range of products. Highly recommend!
matthew J.
1635885685
VidaCann is Exceptional at providing and taking Great Care of their Customers. I have Tourette Syndrome and their products help Me Tremendously!! Thank You for your services. It means A lot too My Family 🙂
Robert B.
1635087163
If you have your Mecical Marijuana Card, Excellent Medications. See the budmaster's to help you fill your script. ask for Justin in the Deerfield Store. But any of the budmasters are 5 star rated..
Jen S.
1634938671
Giving out 1 star reviews like candy lately. Your store is empty and your prices are way too high to turn away a customer by not giving them their card renewal discount. Never coming back to this lame excuse for a dispensary to help sick people and will not recommend.
Nikolas R.
1630607553
Such an amazing experience!Initially dealt with Ted and he was excellent, filled me in on what’s new and had some great recommendations for me. Left the store feeling informed and like a winner, thank you Ted! Also Lily and Brittany helped me checkout and gave some great tips. Lovely staff, coming back for sure!
Chloe B.
1630448561
Randy was so knowledgeable and extremely helpful! He helped me with everything I needed and was super nice
Valeria F.
1629053380
Very professional and knowledgeable staff. Lauren made sure we had a wonderful experience and that my friend and I left satisfied with our purchase. Lauren explained throughly what each product was, and what it worked best for. Looking forward to visiting again!
Kelly B.
1628359664
Pretty new to Florida and got my mmj card about 6 months ago. I've been to almost all of the dispensaries (except fluent & Surterra). I have to say that Vidacann (all locations in south Florida) have blown me away. Honestly, all of my friends tell me to go to trulieve but I've given them so many chances and I'm NEVER happy! I have NEVER been disappointed at any Vidacann location! Their products are exceptional and they aren't any more expensive than anywhere else! If you haven't tried them yet, you are missing the boat friends!! Interested to see if curbside comes back for awhile with the delta variant??
Bill C.
1627740981
I like this place for their vape cartridges. Like the point system, they got rid of curbside service. Really liked that and with the way things are going hope they bring it back
Jamie K.
1627150230
First time here and what an awesome experience! We were helped by Randy who was very friendly, knowledgeable, and very nice! I can’t wait to try everything! Store is very open, clean, and cool on a hot day. Thank you so much for the 5star visit! Will be back again
Robert G.
1624553935
My first order a delivery order, absolutely incredible customer service.From the moment I placed my order on-line it was excellent customer service.To quote Tina Turner "Simply the best"Thank you guys for being so awesome.
Heather S.
1624397333
Really nice people!! My dog likes them too! Very service animal friendly!! Super knowledgable staff!
ALATEXFED
1623621530
Great friendly and very fast, barely had time to set down great job 👍👍👍👍👍
Cami O.
1622299726
Very low quality. Product doesnt cause any effect.
Anthony A T.
1621273324
I like this place, they have a good variety.
Heather R.
1620299628
Products are amazing and the staff is very knowledgable. It is extremely clean, very well run business. Definitely recommend 👌
It's S.
1611777129
If y'all have an issue with any of their products, they make it right 10x. By far the best customer service I have had in a medstore mainly going back for that reason.
Carlos Mendez J.
1609768363
I must say the staff was amazing and Vidacann has been my fastest experience to any dispensary! The reason for the one star off is because i didn't enjoy any of the vape carts i bought. Got four of them, didn't enjoy the taste of any them. They all tasted similar, like a weird burnt toast taste on all of them. Will be passing on their vape carts, but will try the flower next time!
Syzygy
1609600152
Excellent store. I had a minor issue with my flower, Lisa and Justin took incredible care of me; went above and beyond to make my experience better. I cannot thank them enough. Will certainly keep coming back here!
Shanika B.
1607790788
My first time here and won't be the last. The staff all wore masks and were very pleasant and informative of the products. The facility was very clean, no lines within, they offer curbside picks for orders placed or deliveries.
Christina M.
1607395613
Very professional yet comfortable. The staff was very friendly, helpful, and knowledgeable. No need to be nervous, they will help you and guide you and answer any questions that you have. Overall this was a fantastic experience and I will definitely be returning! 😊
F. Rhonda N.
1606775891
Helpful staff, great products.Very easy to order and pick up.
Becca S.
1606143104
Vidacann used to be my favorite dispensary in the area. It has continuously gone down hill the path several months. This location has had almost no inventory at all times. They keep claiming they’ll be fixing the issue but in reality Vidacann is only concerned with opening new locations and filling those stores with all of the existing inventory. They do not care about existing patients and do not care that medication is not available to them. Do not give them your business because chances are you’ll find a product that really works for you and then they won’t have it back in stock for the next 6 months. Stay far away. This company has gone so far downhill so quickly and it really is sad.
Nathaniel W.
1604076190
Really enjoy going here the people and employees are really awesome. They're very accommodating and they welcome kids which is added plus for me.
Linda H.
1602479769
Second time here with more friends and they all loved the vibe. Kash took good care of us today. Chill music & aesthetic. The vegan cauliflower nachos are delicious!
Rob C.
1602017483
Good people working here. Some great lines of products. PCK anything is perfect.
Tori L.
1600809250
No wait time , staff was super nice and had great customer service... Will be going there again . Thank you for your excellent service
Dopeonarope
1600517473
Excellent quality distillate and great first time discount. Fast and friendly service. Convenient location for those living west of Deerfield.
Charlie B.
1599657616
Always a great experience here!
Karen H.
1598907517
Great quality , nice staff , good to be able to curbside!
Samir P.
1597505038
A week ago I bought hybrid capsules. They are from 2018. There is not much good I can say about this place until they pay attention to what they are dispensing. Also bought duct tape pre rolls, its like cardboard with a hay smell. Not total garbage but tastes that way for sure. Since your response is so nice. I could post pictures and receipts if you would like. Love that there is no offer to correct your mistake.
Samir P.
1596978848
A week ago I bought hybrid capsules. They are from 2018. There is not much good I can say about this place until they pay attention to what they are dispensing. Also bought duct tape pre rolls, its like cardboard with a hay smell. Not total garbage but tastes that way for sure.
M L
1596738196
GREAT Staff And Products And Very Freindly and Honest And Very Careful during Covid 19 Ty Again!!!!
Katlin P.
1596216089
The first experience wasn’t what I expected. The receptionist is really sweet. She let me know about the discounts etc. When I was called in to make my purchase, I was kind of rushed and the woman barely spoke to me. I don’t recall her name, but I seemed like a bother. Other than that. The experience was fine.
Zachary W.
1594919329
Matt Davis is worst manager ever. They ripped me off of $16 and he told me he can’t go back into the computer to fix it? So a real company just takes the $16 from their error? I’m so confused. I will never go back to VidaCann again as they stole money from me. I understand it’s hard times but this is insane. Why no corporate 1-800 number to speak with? I’m actually now scared to use their products after the experience I just had. Stay away from this store. They will take your money because employees aren’t trained correctly. I’m so frustrated I couldn’t call corporate to fix the situation. If the manager couldn’t figure out how to refund $16 it makes me real nervous how he handles the medicine we all rely on.After this experience heather the territory manager reached out to me and went above and beyond. She was very empathetic and took the time to fix the problem and give me a discount on my next purchase. Thank you heather for the great customer service!!!!! I will now shop again with vidacann because of heather and her contacting me within a 3 hour window of my complaint.
molly B.
1594309624
While the product was very good I left a bit confused. While I have used cbd many of times I was new to using the 1:1 ratio. I wasn’t explained anything on how to use it or what amount would be good for me and my needs. So I left pretty confused. My friend Allegra K. Thankfully explained everything to me and shared a wealth of information. She helped me figure out what dosage was best for my needs. Thank god for that!
Gohan335i7
1593962165
I would give a 4.5 if I could. Great dispensary with professional staff, & overall nice location. Parking is a little cramped though. The Flower (Cookie Toast) gets a 7 out of 10, & the vape (Pakistani/Indica) gets a 5 out of 10. Hopefully they improve on the vape carts as they were extremely lacking in flavor. The flower on the other hand smelled & tasted amazing. Very good first time experience here. Was in & out within 15 min & the budtender (Matt) was able to answer all of the questions. Vidacann 🦌 field gets a 4.5 out of 5.
Tori B.
1589025422
This dispensary is wonderful. Very fast service, my online order was ready for pick up in 20 minutes. Good location and customer service, plus they have the best products I've found in the state so far.
Benjamin K.
1588720517
A wonderful experience at this great business. Giving medicine to those who need it due to medical conditions. Thank you. Just dealt with Justin at the Deerfield Beach location and he (and all his co-workers) are great. Very knowledgeable and helpful people.
Chris R.
1582252047
This place is AMAZING! I went in there recently and although I was slightly annoyed after waiting, Tim made the experience so much better. He was well versed in all the products and helped me to decide on some fantastic stuff and I would absolutely go back! Been to a couple other dispensaries closer to my home but I will always go back to VidaCann every time. Also, the Eran Almog strain is FIRE! Thanks for the rec, Tim!! (He’s also very very good looking)
Sam D.
1582060106
Just had the pleasure of shopping here today. Tim Mackey was excellent in providing educating about products, giving good recommendations of products that would interest me most, and keeping the shopping process easy and hassle free. Will definitely be back for more very soon.
Jake F.
1580766128
Perfect customer care. I called in after driving by one day and spoke with someone there named Tim. He had a wealth of knowledge on the products they had available that would help my situation. I have suffered from Migraines since I was 8 years old and am in the process of getting into cannabis products (both CBD and THC) to help my suffering since nothing else I have tried has been working. Tim was able to point me in the right direction on the steps I need to take to get my medical card after I speak with my MD. The info he was able to provide really made me feel like I was doing what was best to help me heal, I'll definitely be going back to him at this VidaCann location.
Wolf Not L.
1579542580
I've been visiting this dispensary regularly for months, and it's hands down my fave FL dispensary. They almost always have a sale going on, and their prices aren't too bad without discounts either. Every time I visit the dispensary, the employees are friendly, helpful, and efficient. I love that I can order pickup, but it's not even necessary most of the time, because their turn around time for regular orders is so quick anyway, unlike Trulieve where pickups are basically a necessity. Product quality is always great, and I love that I can depend on them to almost always being in stock of what I need.
Richard F
1579292545
Placed an online order late one day to be picked up the following day. That day came and i got a notification of a sale for 15% off. I was happy about that until upon pick up I was told it wouldn't be honored because I had placed the order the day before. So I let my frustration be known and that I can shop elsewhere that would have honored the sale, made my purchase and left. Following day (today) I get a call from Lisa saying they looked at my purchase history and value my patronage. So I was offered an insulting 15% discount on my next purchase. Wow! You are offering me the discount I SHOULD have gotten on my order anyway, when you frequently offer 20% discounts to everyone. Thanks for showing you really don't value me as a customer. There are far too many other dispensaries around here that I'd rather give my business. Thanks!
Skincare with C.
1578606500
Definitely worth the drive! New patient specials. The products are very powerful. Definitely recommend. You can also place your order on line for a speedy pickup!
Greg R.
1536343667
Not knowing much about medical cannabis, I visited Vidacann. I spoke with Carrie and Norma for about 40 minutes. They told me about the company, the benefits of their product and the steps someone needs to go through to be prescribed their product.The place is very clean and the staff was friendly and professional. The staff informed me of the many Florida state tests they took in order to work in the industry..... It's not like Cheech and Chong working there. I was kind of skeptical of a medical cannabis dispensary opening so close to home. I feel more positive about it after speaking with their staff.
