I’ve been going to Vidacann since I got my med card. It was the first dispensary I went to and I’ve found it difficult... to want to go elsewhere because they really set the bar for customer service, quality, and price. Skylar and Alix helped me today and went above and beyond as usual. To be quite honest, all the employees go above and beyond every time I’ve been and they all deserve recognition for their exceptionalism. They are lovely conversation and have such positive attitudes. They’re knowledgeable about all the products and I’ve walked away very satisfied with every purchase I’ve made. I really enjoy letting them make recommendations so I can find new things.Vidacann’s products have been amazing. I love how they have all the benefits of each strain listed out, it’s so easy to navigate and find exactly what I need. I’m also constantly finding new strains that benefit me, so I’m never just stuck with one thing. The Tikun line is exceptional. I have chronic nausea and a lot of the strains I’ve tried, especially Alaska, Erez, and RSO have been life changing in that matter.I really can’t emphasize enough what a great experience I’ve had. Thank you again Skylar and Alix for all the help!read more
No poop soup here! Amazing, knowledgeable staff, great selection of all mediums. Can't wait to come back.
The staff is polite and knowledgeable of their products. Definitely will return.
Skylar is the guy! He helped me entirely throughout the process of understanding thc and cbd. Super professional guy.
This has been my go-to dispensary. The staff is personable, knowledgeable, and eager to help you. Brian was awesome and... made sure to hook me up with the deals available and Alex was super friendly and helpful. No lines, no hassle, no stressread more
This store always has the best staff - super friendly, helpful, and knowledgeable. The products never disappoint and... the discounts are AMAZINGread more
Very nice service. Very clean place. Skylar was most helpful and he's extremely knowledgeable - I will be back.
Buyer beware. Yet another scam. I called ahead of time and when I got there was told not to call ahead of time. Was... supposed to get a deal for my birthday and didn't. Once again, all they want to do is sell and not tell. UPDATE: The product was HORRIBLE.read more
Skylar helped me today and he was amazing! Made sure I knew everything I needed to. Was very knowledgeable. Made... the entire experience relaxing and stress free! 10/10 recommend!read more
(Update included)I bought two Stanley Brothers tinctures today. Apparently you need a syringe to extract the tincture... from the bottle. I was not given one! I live an hour away from Vidacann shops so just going back to pick it up is not convenient to say the least. I’ve yet to be able to find a way to extract it otherwise. This was very poor assistance by Vidacann today.I try to only get Tikun but this location is missing a key product I need. Will likely not purchase Stanley Brothers again and will hopefully return to the Jacksonville location instead of Gainesville.UPDATE and changed rating from 1 star to four:Vidacann Gainesville reached out to me right away after writing my review. Brian was willing to drive the syringe all the way to my house and they started attaching syringes to all Stanley Brothers tinctures. That’s huge! Though I didn’t have him drive so far, I was able to obtain the syringe when they got Tikun 15:1 back in stock. Very happy about both things! Thank you Vidacann/Brian for your help and for fixing the problem.read more
I bought two Stanley Brothers tinctures today. Apparently you need a syringe to extract the tincture from the bottle. I... was not given one! I live an hour away from Vidacann shops so just going back to pick it up is not convenient to say the least. I’ve yet to be able to find a way to extract it otherwise. This was very poor assistance by Vidacann today.I try to only get Tikun but this location is missing a key product I need. Will likely not purchase Stanley Brothers again and will hopefully return to the Jacksonville location instead of Gainesville.read more
Brian and his staff were very polite. This is my second visit after a few years. Erez was recommended by my Dr and... their margaloupe carts are on point. Got some flowers to try later. This brand has changed and looks like their selection is far superior than it used to be.read more
They have the best prices, best service/management, and some of these best flowers, and RSO 😘
Like any other dispensary in Gainesville Florida. Low THC for high prices. Says 450mg THC on the front of the box. Nice... package. Then, it says this, on the bottle itself. Who does the math on these things? $60.00 for 2 bottles of water. They're all just trying to sell and the product itself is a ruse.read more
The absolute friendliest staff out of any dispensary I've been to in town. Very clean store with an open floor plan, no... waiting room and no waiting. Can't recommend them enough.read more
Not my first pick when I need to hit the dispensary. But they do have some great products. Just way to pricey. You can... get the same stuff a little cheaper right down the street. But overall, very friendly and caring staff.read more
I love this place and their employees! They ALWAYS go above and beyond for me, from customer service, their products... and saving me money!! Love, love, love!read more
I like one or two items. Seems more expensive than other dispensaries. Seems like I get better product elsewhere. Takes... a long time to check out.read more
The customer service is amazing at this location. They took their time answered all of my questions and i never felt... rushed. Brian and his team not only helped me with my product, but they also showed me how to use it properly. Thank You Vidacann Gainesvilleread more
Love this dispensary! Amazing quality, quick service, experienced and knowledgeable staff! There's a lot of competition... in this town and this one tops the list!read more
First time customer, Super helpful with dosage info on all their product. Very chill shop, friendly staff. Will be back
Brian is amazing 😊 he helped me with everything he was so nice and so professional and I deff will be back... thank you!read more
Ive been in the program since April 2021 and I def spend more time in this dispensary than any others in town and we... have the most dispensaries out of most cities in our state. The customer service is ALWAYS great, and super fast..im In and out most of the time! Once they get concentrates in stock this weekend, VidaCann will be my one stop shop for all my needs. They have the Best carts available! I bring my five year old son inside with me sometimes and they are always very friendly. Love this place!read more
Great shopping experience. Very knowledgeable staff, extremely helpful. I'll be coming back for sure!
Awesome dispensery. Very knowledgeable and informed staff. They really know their products. Products are amazing too.... Definitely will be backread more
Wonderful first time experience! The staff and management's customer service was top notch! Very happy with all of the... products I bought. Shout-out to Savannah for being so awesome 🤩 I will definitely be back!read more
This is unlike any dispensary that I have been to. The staff work together and are knowledgeable about the products... that the have in stock. They answer any questions that you may have and if they can't, they will find out. The manager had a great spirit about him and the vibe of the place was just calming and flows. It is relaxing and the experience is nice. It customer service is impeccable and it being my first time, I was really impressed! I will definitely go back. The products are very good and I am glad that I tried it.read more
It's a great place friendly staff and nice atmosphere. It was also bright and clean. I'll definitely be back.
Great customer service and products! Thanks for the great service and friendly employees every time!
I love the service and the selections. The staff is pretty good when it comes to asking questions about various... strains. I personally like the higher THC counts but their tear two 19% and lower is also excellent. They have a great selection so stop on by and get your meds there. You'll be glad you did!🤠read more
The customer service was incredible and they are very knowledgeable about every product. I will definitely be going... back for moreread more
I can't say enough about the consistent customer service I have received at this location, guys. Nathan, Joe and Brian... have all been fantastic with me but I'll be honest, every single person at this location is a GEM. So much compassion, so much talent, and so much love. If I could leave more stars, I would in a heart beat.Keep up the great work, y'all. You're made of the good stuff. read more
Very knowledgeable and friendly staff. Great customer service
Ordered online it was ready in less than ten minutes. Great service and knowledgeable staff. Will be a repeat customer
The service was wonderful. As a newbie, they took extra care & time to help me understand completely the answers I... received to all of my questions. I highly recommend Vidacann!read more
This is definitely the best dispensary in town! I got my med card not too long ago and I’ve been shopping around for my... go to place and I finally found it. I smoke a lot of cartridges and I love that vidacann actually has the strain listed unlike some dispos in town which only have flavors listed. There’s always discounts going on, 40% off of eighths is a recurring one which is amazing. Although, the customer service seals the deal. I want to go somewhere I feel welcome and am treated like a guest not as pest which is the attitude of most bud tenders in town. When I first started coming to vidacann I had an issue with my cartridges each time the manager made sure everything was settled he even sat with me and let me try the cartridges until we found one that worked. Overall 5/5!read more
This was my first time at Vidacann and I can honestly say it will not be the last. All staff was very friendly, but... Nathan, who was so patient and informative, was just awesome. So far I am very impressed with their products and will definitely return for more.read more
A big thanks to Nathan for assisting me so kindly. He answered all of my questions and also educated me on some of my... choices in product. I appreciate his patience and eagerness to help me in every possible way.read more
A big shout out to Brian and entire staff at Vidacann Gainesville. Always knowledgeable, great products, and a gorgeous... store! A special thanks to Brian, my wife loves the Tikun flower, tincture, and vape. We will be purchasing more!read more
Beautiful store and very helpful staff make this my favorite dispensary in the area. Love the products too, especially... PCK and Erez.read more
What a great experience Joe and Brian were awesome and extremely helpful. I recommend this dispensary with all I know!... Thanks Vidacann!!!!read more
Always friendly and great prices. Love the coupons via text!!!! Is why this is my favorite store! Ganisville FL
Bryan and Joe were very helpful honestly made me feel very welcomed and they explained everything with great knowledge... and detail. I will definitely be back. Customer service is very important and they went above and beyond. If you like great flower and a friendly staff this is the dispensary for you!read more
Every tier flower I've purchased from 3 to 1, bud it's premature hasn't been flushed right or cured right... Maybe... because they just opened they held the flower they have in stock for a while and that's why they have those hydration pouches I pray to God that's what it is cuz I heard good things about this place and waited a long time and so far it's the most disappointed I've been in any dispensary please double check what you're getting before you pay for itread more
Not only is the product amazing. The service is out of this world. They take the time to connect and talk to you about... your needs and have the knowledge to find the perfect product for you.read more
All your flowers are premature from the tier 3 to tier 1 I drove 30 miles thinking I was gonna get a good product. Has... no smell to it the little pouches you put in it are making the flower bad all your strands smell like tea. Very good staff but bad product very unsatisfyingread more