Vidacann Dispensary in Jacksonville, FL
Based on 249 reviews
marek H.
1725564520
Update I love this dispenser because everyone their is so nice to me. The Dab cold cure is best I've had in jax, I like it cause it is always the same consistency Great lol ng medicated effects and taste oh and the reclaim is great like no other. Great prices on good quality bud. Jennifer is super cool and nice.
T
1722028307
Very unprofessional staff. Limited product's. This particular location specifically specializes in sarcastic, stoned employees. I'll never frequent this dispensary again. Employees bragging about being so "blazed". That's what I want incompetent bud tenders...lol. Dirty little hole in the wall. No displays. Few varieties of anything. You'll leave feeling dirty.
Melissa D.
1721860506
Amazing customer service from the minute I walked in the doors. As a new customer, I was very impressed with the knowledge of the employees. I had a wonderful experience learning about the Tikun line. My bud tenders picked out great products that fit exactly what I needed. Trey, I think was his name, even wrote on the products when to use what, because I'm still new to the whole MMJ journey. The store was clean and organized. I really like the binders showing the products, there effects, etc. It helped me narrow everything down. I feel like the bud tenders were compassionate and understood me. As someone who suffers daily with chronic pain, being listened to and understood means so much. Thank you to the team for going as far as to look up the ingredients in the topical, l to make sure that I don't react poorly to it. Extra attention to my needs and the love I was shown today was exactly what I needed. I can't wait to try everything out and get relief!
buyer R.
1721602699
Seriously this store is absolutely terrible. The staff actually seem to think they are doing you a great favor serving you your order. It's a dingy little store without any sort of system managing it. I've gone twice After receiving a order ready message. They didn't have it. They said they should have had four of the item I ordered. Didn't have one? Definitely in one of their pockets or handbags. Who's running inventory? The (potburgler)???!!!?
Th: Ø.
1719605700
2nd visit to Vidacann today & I could tell you forsure it was 1000% better than my first. The energy in the room was perfect, The team was VERY helpful n knew what they were talking about. Andy, Jen and Tray were the ones who took care of me today and If you got one of em then that means you're in good hands. Based on other people's reviews I feel like everyone needs to take a chill pill before coming in (And if you need that they got you covered) Lastly, please enjoy the AFFORDABLE LEGAL BUD! No need to make peoples jobs harder.
T
1718837177
Being a local guide. The truth be known. Mike and Nelson and a few other stoned blind staff have ruined this foul store. It should be investigated by the State of Florida, for missing products and dispensing meds incorrectly more often than not. I've been over and under dispensed from this circus of a store multiple times. I feel filthy every time I leave. They are the dirtiest dispensary about? Along with waiting 15 minutes for a pre-order with no one else there? Finishing off one out back guys? Seriously no longer giving excuses for this VidaCann. Go to the Roosevelt store!
buyer R.
1717696268
Dirtty employees? No dress code whatever? Nasty showroom. You could vacuum it. Honestly the main thing is there 3.5 do not weigh out to 3.5 never over 3.0 I can go to the corner to get ripped off. I don't need to go to a legal dispensary to be shorted consistently. The most lackluster dispensary in town. They don't even try to make an impression for you to buy anything but what you ordered they don't display anything but dirty dying plants and a couple of dying fish in their aquarium I went in there one day and there were two fish floating upside down. It was early in the morning so I guess they just hadn't time to have checked? C'mon. Is this is supposed to be a legal dispensary like a pharmacy not a circus show?
Brittany D.
1717449856
Staff is beyond friendly and super helpful ! The flower they have is top notch at such an affordable price. This was my first time visiting and I will most definitely be back.
N M
1715634821
I'll give a 3 stars, because I think it's fair. The people are always so nice, and the prices are great, but twice already when picking up my order, I received a totally different batch. No one said anything to me about it, even tbough i have told them why i am there. I thought my budtenders were supposed to care what they are selling to people, not just about making a sale. When I have my medical card for medical ailments, I rely on certain terpine profiles to help with those ailments. I mentioned this the second time it happened, and they said oh its fine even though I specifically ordered what they advertised online. I really do not want to have to take my business elsewhere, but I dont see any other choice at this point. You probably wont respond, because i havent seen any responses to previous reviews. If you don't care, i guess why should I? I'm done with yall.
Hannah B.
1713474453
Genuinely the kindest and most helpful staff out there!! They go above and beyond and always bring the good energy! I highly recommend this shop!
Colton C.
1713378987
As a walk in patient I’ve never felt so rushed to get out of somewhere. The tender was very rude didn’t offer me my new patient discount after the lady at the front desk told me I’d get one to use today. And lastly gave me all the wrong things I asked for DOOD. Will not be giving this company my business again
Ryan C.
1712605735
After 5 years in the program I can say I haven't had a bad experience here. Products are always solid and at the best price and if something is disatisfactory for whatever reason, the customer service is top notch. Jenn and the rest of the staff are always beyond helpful. Also, this location has the most black staff out of any other dispo in town, which I love. I literally drive out of my way to shop here. I'm closer to the Roosevelt location but the vibe at Sunbeam is unmatched and I'm a people person who values every interaction no matter how small or trivial. Must try: Spritzer flower. The most dialed in and consistent strain in the Florida market in my opinion. If you're hesitant to give this place a try, don't be.
T
1710178755
Excellent dispensary. Everyday prices are absolutely awesome. I really appreciate their knowledge of products best for your particular ailments. Erica and Jessica excell at this. Everyone, everyone at this store is extremely friendly and professional. Erica is absolutely amazing as manager and every employee there is excellent, Jennifer, Mike, Luke, Kia, Tray, Andy, Nelson, Sam and anyone unmentioned are always knowledgeable and friendly. My go to store. Their products are consistently excellent. 5 Star employees and products. Never a long wait . Easy to get to with a large safe parking lot. Very important being a Senior citizen.
MLS
1709765755
The staff at VidaCann at 5298-6 Sunbeam Road in Jacksonville are absolutely fantastic! Knowledgeable, professional, and friendly! Always willing to take time to answer any questions I have no matter how many questions I ask or how busy they are😂 Service is faster than any other stores I’ve visited. The app and points are 🔥🔥🔥and Prices can’t be beat! I don’t patronize any other dispensaries in the city! Go say hi to the team and you”ll see for yourself ✨✨✨✨✨
Justina M
1706383505
2 MINUTES!This company lost $100 tonight because we walked in at 7:47 and were refused service because they “only accept preorders after 7:45”. Even after I told them we knew exactly what we wanted we were still refused.This policy is not posted on your website. I checked your hours before we left to ensure we would be there well before close.It is not like we walked in 2 minutes before close, there was 13 minutes to spare!Not sure we will return.
D (.
1705335053
One of the most professional and affordable dispensaries about. I'm amazed at their everyday prices and sales. Erica is absolutely amazing, managing this store! Luke, Michael, Jennifer, Kia, Tray Nelson, Tray are always exceptional at helping you with your particular needs with everyday reasonable prices. Little to no waits, they are very efficient. Safe location that is easy to get in and out of. Huge parking lot. 5 Star store!
Tommy S.
1705014260
Excellent prices,top knotch 420 and the girls helping me were incredibly knowledgeable,helpful and extremely good looking as well. This is definitely going to be my go to place from now on! If you haven't tried Vidacann, you are probably getting ripped off!
Austin
1701962478
Always excellent going here. This morning , forgive for not remembering the woman at the front counter’s name, and the gentleman in the back but they were both excellent at providing the information that I needed and was able to make a correction that I really appreciated.
T
1700838962
Excellent dispensary. Everyday prices are absolutely awesome. Everyone, everyone at this store is extremely friendly and professional. My go to store. Their products are consistently excellent. 5 Star employees and products. Never a long wait like some other dispensary's. Easy to get to with a large safe parking lot. Important for Me being a Senior citizen.
Jamie P.
1699916168
Sam was awesome and will definitely be the main reason I come back
buyer R.
1696982601
Great store when they actually have flower? Have to give it 1 star. They haven't had any flower in eighths for days! Good Grief!
D (.
1695945354
One of the most professional and affordable dispensaries about. I'm amazed at their everyday prices and sales. Luke, Michael, Jennifer, Kia, Tray are always exceptional at helping you with your particular needs with everyday reasonable prices. Little to no waits, they are very efficient. Safe location that is easy to get in and out of. Huge parking lot. 5 Star store!
k b
1692913650
Friendly knowledgeable staff and great selection with great prices! Will definitely be back!
T
1688256229
Their new price structure is amazing! Other dispensaries could use this store as a standard setter. Online orders are filled within minutes. Seriously, filled within minutes! Website is nearly real-time with their available stock. Excellent products and a wonderful professional staff, everyone there is very knowledgeable of the products they carry, Jennifer, Curtis, Andy and Erica the Manager are exceptional.(I truly apologize for leaving anyone's name out because the employees are all consistently excellent. There's never a long wait like going to other dispensaries Vidacann's employees are well trained.This stores located in a safe parking lot. With ease of getting in and out of. The employees here are very compassionate, professional and friendly. I go past 4 other stores to come to this particular Vidacann. Their flowers are very high quality and also strain oriented making them effective for my particular ailments. Including helping my COPD. Great prices and superior products. Very deserving of a solid 5 STAR RATING. 10 months of excellent service and NOW products that are consistently priced great! Flowers prices are incredible. Erica is running an excellent store!
James L.
1686969779
They need a change of staff. Like immediately. These weirdos who work there will destroy the amazing potential for this location (bud is good though!). Who manages this place? It's like walking into a prison. Lol
Mac S.
1684807865
I went for the first time today staff was great they got me to try ROS syringe and it was terrible very weak. I told them I only like indica but realized he gave me sativa. Product was terrible but customer service was great
D (.
1682782886
An great dispensary with good prices, products and staff. Easily accessible and located in a safe location. This store has Tier 1 flowers that have consistently been top shelf quality. Online orders are filled very quickly and the store has excelled at getting me in and out of their establishment in remarkable time. Efficient well run location. I've never had any issues with this store. 1 year of excellent service!!
T
1682782487
Above average dispensary. Other dispensaries could use this store as a standard setter. Online orders are filled within minutes. Seriously, filled within minutes! Website is nearly real-time with their available stock. Excellent products and a wonderful professional staff. Curtis was very helpful today, everyone else there is also knowledgeable of the products they carry and very friendly. The sales have been great! There's never a long wait like going to other dispensaries. They are very efficient. This stores located in a safe parking lot. With ease of getting in and out of. The employees here are very compassionate, professional and friendly. I go past 4 other stores to come to this particular Vidacann. Their flowers are very high quality and very strain oriented making them effective for my particular ailments. Including helping my COPD. Great prices and superior products. Very deserving of a solid 5 STAR RATING.
Gilbert R.
1682260194
I had a really bad experience at the dispensary. I waited for 10 minutes and the person who attended to me was rude and unattentive. He was more interested in talking on the phone than taking care of my needs. Despite me mentioning that I was in a bit of a rush and had only 10 minutes to place an order, he responded with a blunt "you're not going to make it". I feel like there could have been a better approach or response to my situation. Anyways, I don't plan on coming back here again, especially since there are other dispensaries in the area.
Hayley G.
1681859807
Always a great environment. The staff are super professional and are genuine. The prices here are hard to beat. Be aware that there are only certain products sold here. So if your an explorer like me. Just be aware. The products they do have are perfect to the T.
Kayla M.
1680893611
I used to frequently go to this dispensary but then they stopped having sales on RSO (their everyday sale is not a sale), and I moved too far. I go in yesterday, randomly, and I find out that I have rewards to spend. I ask when the next sale on distillate is, she says tomorrow. I immediately ask if I can stack my rewards on the sale and she says YES. That’s a really good deal so, I drive 30 minutes out of my way, wasting unnecessary gas at the insane prices we pay just to be told that was inaccurate. “Sorry” doesn’t take away the inconvenience. I wasted my gas and an hour of my time UNNECESSARILY when I SPECIFICALLY ASKED beforehand. I canceled my whole order. You can get better sales at Liberty Health Sciences and Curaleaf where you can stack rewards. Vidacann products are no different than any of the other dispensaries and their pricing is way higher, too.
The Cheesy R.
1680710883
Apparently, VidaCann can't grasp the concept of a real concentrate. Filling a syringe with distillate isn't what your customers want. We want to see stores shelves stocked with Shatter, Crumble, etc... You have a minimal selection of flower unlike most establishments that always bring in new strains to keep their customers wanting to keep coming back to see whats in next week. Hopefully you will learn from your competition before you get bought out by them. ~
Above average dispensary. Online orders are filled within minutes. Excellent products and a wonderful professional staff. Never a long wait like going to Trulieve. A special thanks to Joel and Jennifer, they are always pleasant and very helpful. However all the rest of the staff there are great too! This stores located in a safe parking lot. With ease of getting in and out of. The employees here are very compassionate and friendly. I go past 4 other stores to come to this Vidacann. Their flowers are high quality and very effective for my ailments. Including helping my COPD. Great prices and superior products. Very deserving of a solid 5 STAR RATING..Please join the Cannabis community and boycott the Baymeadows rd Trulieve! The employees, products and unbelievable waits are ridiculous. Definitely shop at this wonderful store with no long waits. Great dispensary!
Franne S.
1674744250
One of the best dispensaries in Jacksonville. Wonderful pricing & the knowledgeable employees truly care for their patients. Discounts & specials daily!
Tiara W.
1672784169
Frequent flyer of the Roosevelt store, until the new year when I found out they moved all deliveries to Sunbeam "for the entire city". The website now says my address is out of stock. The employee I talked to when I called was very nice, but was obviously clueless about if/when that would be fixed, and told me that the higher ups basically made this change and gave them no direction or support to get starting handling deliveries. Jacksonville is HUGE. It just proves how out of touch these companies are with their patients. They see us as walking wallets, nothing more. I feel bad for the employees who are no doubt about to get slammed by customers who are also showing as "out of delivery range" for this store...
Amy S.
1672617276
Everyone is really nice and helpful, store is very nice.
Voxean
1672507951
Dispensary is on higher note price wise, but decided to check them out.1) check in & wait time around 1-2min very fast, person in the back very quick as well, within 1 min had my order in my hand and checked out2) staff very easy to talk to and super kind, definitely good costumer service3) product tastes & consumes very smoothly a little dry but in the end makes it easier to break apart but it was on sale so that could be an affect as well on products, as many times sales are to push old product and bring new or new batch in. So all good on thatWould I visit again?yes great overall experiencewish there was few more items in lower price range, but as for company and service it was outstanding 👏Worth checking out 5/5*
Tony D
1672100653
Horribly high prices. Sales are jokes. Nice people however, Their low THC% whole flower prices are absolutely ridiculous. Ok flower but consistently over priced. Nearly any other dispensary has lower rates and prices. I can't afford their products and they aren't high end products worth the price they sell them for? The prices for their items are written on handmade signs with sharpies instead of printing sale price signs they scribble them on ripped off scraps of paper, with poor handwriting too also a Dirty store. What the heck? Really classless store in that respect. I'd go to Trulieve or Liberty Health down the road for better products and prices.
t d
1670286377
I've been to this dispensary several times. It's consistently excellent with their customer service. From the time you enter your made welcome. I've never waited more than a few minutes before getting served. Everyone there is great! Friendly and professional! Knowledgeable about their products, which are really limited. Their low THC% whole flower prices are absolutely ridiculous. Decent flower but consistently over priced. Nearly any other dispensary has lower rates and prices. I can't afford their products and they aren't high end products worth the price they sell them for? They have gotten greedy. The prices for their items are written on handmade signs with sharpies instead of printing sale price signs they scribble them on ripped off scraps of paper, with poor handwriting too. What the heck? Really classless store in that respect. I'd go to Trulieve or Liberty Health down the road.
Donna G.
1670065496
My go to place everytime! Love love the staff and products top notch! Best specials in town.
Donna G.
1664724191
My go to place everytime! Love love the staff and products top notch! Best specials in town.
t d
1662487262
I've been to this dispensary several times. It's consistently excellent with their customer service. From the time you enter your made welcome. I've never waited more than a few minutes before getting served. Everyone there is great! Friendly and professional! Knowledgeable about their products. Erica and Jennifer were very courteous and helpful. The flower is amazing. I love the specific strains that will help a variety of ailments. They truly have helped me with my health without cleaning out my wallet. They have some really good sales and specials which help me out with my limited SS income. If you order online they fill in within minutes! Congratulations on the staff who make this a 5 Star store!
Thomas M.
1662151052
Visited VitaCann last week. Staff was super friendly and efficient. Offered good advice on products and instructions on use. I’ll be back….
John M.
1661700552
This is my main spot, so most of the employees know me by name and or as the Audi guy.Everybody is super nice and they even have great insight/ advice about the bud if you're curious. I feel like I've never caught anybody there in a bad mood. Good vibes all day. Happy Sunday Vidacann guys!
t D.
1660748854
Great store and staff, everyone was very friendly and professional. Jennifer was amazing! Good product and prices. I will definitely be coming back to this particular store.
Donna G.
1659206001
My go to place everytime! Love love the staff and products top notch!
JR V.
1657669263
I’ve never been here and had to wait any amount of time. Always prompt and staff is SUPER and I love them all!
Kayak P.
1656539168
Nice place, friendly people who help you feel comfortable and are very helpful
cody M.
1655416727
Charles was extremely knowledgeable and nice. Will continue to shop here because of him. Thanks again
Dana A.
1655014804
Smoke em if ya got ‘em and we do. Great deals every week.
Emily
1654369325
The staff is so friendly, wait time is never long even on sale days, they have student discounts and amazing product. Other dispensaries I consistently buy product that the tamper seal has been broken, never here, they are a step above. Big shout out to Jessica in particular, she's knowledgeable, friendly, and so helpful.
Paul J.
1651014377
By far the best dispensary in Jax!
S K
1650042950
Good product and good selection, but the ATM cost me $8 to use with all its fees! It charged me to check my balance and didn’t give me an option not to, and then it charged me to pull out the cash.
Jay F.
1648511192
I visited this dispensary and was extremely disappointed with the attitude of the employees, specifically a young male employee who acted incredibly rude during the check-in process and made me uncomfortable. Very poor service, never coming back.
Michele R.
1645058132
Great tenders who know their stuff about their products. Never much of a wait, especially when placing an online order first.
Chase H.
1644842753
Dirty facility with even dirtier employees. Don’t buy from this place .They lie about there thccontents and most of there product walks out the back of the gro facility and Rob just lets it happen .
John G.
1643743276
Great staff with top quality tasting flower
LaToya B.
1643579597
Y'all Already know what time is.. Great deals Friendly Staff Great Bud
Michael K.
1641506600
Nice clean place with a head shop vibe.. I've finally found one that has the hippie head shop vide. Good smell, good music, and a welcoming feeling with excellent products. The other shops should take note of how it supposed to be. Justin the person who helped me is probably the best I've dealt with in Jax period. The deals are unbeatable and it's locally grown. Definitely my new favorite.
Lyn C.
1638374215
They are caring and follow through with that care till you walk out the door. I enjoy chatting with them as we do business.
Alex S.
1638287063
Worst company in the city. From the grow op to the product its all sub par.
Marcus R.
1636924653
Always have a ton of distillate opinions, quick and friendly
Robert A.
1636844825
I absolutely adore this place and everyone who works there. Their kindness begins the moment you walk in, and continues throughout your entire experience. (I’m terrible with names but would love to shout out!) All questions are welcomed, they take their time with you, and you never feel rushed. Their products, whether in-house, Stanley Bros, or my personally favorite Tikun, are stellar. So far most things I’ve tried have had very potent and targeted effects. The best part is the consistency! If you find something that works for your condition(s), to have itThank you guys for
Salina S.
1635449736
VidaCann (Sunbeam Location) is my favorite dispensary in Jax! I absolutely ADORE every single person that works here!Every. Single. Person.Everyone is so friendly and super knowledgeable any time I have questions about a product or need a recommendation. They carry TONS of V9 carts and distillates AND they just started carrying Batter concentrate which is pretty legit, if I do say so myself (Mac 1 is where it's at, btw). I would definitely recommend signing up for the mailing list, they have a new deal every day and you earn points for every dollar you spend 💰🤑.Seriously though - if you have your MMJ card and you haven't stopped in to check them out, you're doing yourself a huge disservice.
Megan C.
1630519770
I love this dispensary! The atmosphere is very chill compared to trulieve where I feel like I'm being talked at instead of talked to. They always try to sell me more than I want at trulieve with a total attitude shift when the transactions are done. Vidacann does not do that! They are way more knowledgeable about the products than their competitor as well. Every experience at this location has been a pleasant one and I'll definitely be going back. Professionalism at its finest here.
Renee P.
1626072644
Everyone there was friendly but Tiffany helped me out and she is great! Very knowledgeable and pleasant. Out of my way but well worth it and it's my new go-to.
YunG C.
1625604361
Very nice!!! The woman at the front register helped me out with courtesy and was patient with me. I'd recommend this store to anyone who has a MMC
XmusicGeorge
1622472082
Great spot, however they randomly stopped delivering to my area recently and cannot find out why.
Casey B.
1619698297
This was my very first time going into a dispensary and, holy cow, they were so kind and helpful. I walked in there totally clueless and Erica helped me every step of the way. She gave me great suggestions that, after trying them, were totally spot on for what I needed. Im a customer for life!
Seth C.
1618849761
I've physically been to this store once last month and just had a delivery today. In-store I was helped by Tiffany who was wonderful and super helpful, and my delivery guy was Cameron who was equally as wonderful and super communicative. I received my order timely and the flower is fantastic! BUY FROM HERE, THEY'RE AWESOME!
Stephanie R.
1618761421
Fantastic knowledgeable super nice staff pretty consistent with the good strains . I want to give you guys 5 stars but No shatter crumble or soft wax .
Starlight L.
1618237518
Clean and safe, great service from friendly staff. Quality of flower is low. I purchased 3 different strains and did not like any. Potency is weak.
Kristina M.
1615506289
They have some good deals on text message so I appreciate that. Always fast and prompt.
tigershifter
1614875745
I absolutely love this location, employees are so courteous and professional, treated me more like a friend than a customer, and answered all my questions.The product is top shelf too.Kudos Vidacann, I will be back again soon.
S H.
1614663786
I love VidaCann! The employees are always super nice and super helpful! The Sunbeam location has become my favorite dispensary out of all of the ones I have been to. Plus they run really great deals on stuff. I get texts with coupon offers that I can’t refuse. Great place! My ONLY complaint is that I wish the jars they used were smell proof. The smell comes straight through them. Nice glass jars, they just need a seal. Other than that, they are perfect!
Wayne D.
1614555435
I like my thc level to be at least 20 and higher and I purchased 3. Nice solid buds and I love the glass containers! Best dispensary I have been to so far!😁
Nicole D.
1613166745
This is by far favorite dispensary. Always having good sales and the reward points are an extra bonus! Staff has always been helpful and informative.
Shanda H.
1613164598
So KindI Love This PlaceAlways Exceptional..ProductEveryTime....
Candace R.
1609381453
This was my first visit to VidaCann And I had a very pleasant experience. I felt confident in my conversation and their product knowledge. I appreciate the time that they took to answer my questions and help me make educated decisions. I look forward to seeing you grow.
Kelly S.
1605989688
Absolutely love this place. By far my favorite pharmacy. Great product and great staff. Love you guys.
Zack N.
1605607904
Excellent Experience.First time going to a dispensary, very polite and gave me what I needed. Effectiveness of products is also excellent.Edit/Update: After going back several times, I can safely say that the quality of service has been amazing still. The staff are very helpful and have educated me on various topics about cannabis.
Jenn C.
1604360687
I love this place. Products are always excellent, especially flower/prerolls. Customer service representatives were kind and knowledgeable. Thanks VidaCann!
Candace B.
1602013025
I bought the Pakistani Kush an eighth of it. It had the worst smell like fertilizer/mold, as if it wasn't flushed. Or maybe even just not cured right. It burns my throat and I have half left with no desire to smoke it. I'm a fairly new card holder and have been to a couple other dispensaries. The quality of vidacann compared to others doesn't compare. I'm an experienced smoker btw soooo.... I called and they won't compensate with a credit or discount but, did say I could bring my product that was left in and talk to Cindy and try to work something out. I'm not driving all the way over there to be told they can't do anything. Better telephone service would have been great. I may try tomorrow to stop by, but all in all I wont be a returning customer.
Jc C.
1601149180
VidaCann - I have nothing bad to say about VidaCann, I always walk out happy.
Savannah G.
1600611122
This was the first store I visited so I was a bit nervous but, the staff was absolutely amazing! They made me feel so comfortable and the lady that helped me was so sweet and knowledgeable. I didn't have an appointment but I was still in and out pretty fast. I will definitely be visiting again!
Kalvin Robert J.
1599592874
One of my favorite places, excellent service .
Curly V.
1599077882
I didn’t want to leave this bad review, but the more I think about it, the more upset I get. I purchased 3.5 grams of one of their popular flower strains called King Dosi. I found five seeds within this batch, which is unacceptable for high-quality products. All I was offered was a 20% discount on my next order, along with some swag. I was hoping for an exchange since most of the product was unused. I found two seeds when I initially requested compensation. By the time I finished the product, five seeds were found. This was a very low-quality strain with low potency. The manager told me she could not give me an exchange due to COVID, and because I got my first visit discounted. My first visit discount should include high-quality flower without any seeds. COVID should have nothing to do with an exchange or making sure I receive what I paid for. I’m highly disappointed in Vidacann and their ability to rectify an issue such as this. Be aware if you get flower and there are seeds, you will not get an exchange. The other question is, why are there seeds in the first place?
Linda D.
1598925374
I liked the people, quick service. 3 stars because they were out of what I needed.
Brittany M.
1598634143
Love this place local business here in Jacksonville must stop by and see too bad they all out of the 🛒 that’s I would say the cleanest tasting in Jax!!! Stop by say hi to my friends here at VidaCann 🌴
Faizah M.
1598050099
Great sale for first timers excited to see how good it is
Robinson R.
1597522595
Had a great experience here. Was greeted warmly by Amy right away. Wait was minimal and the GM, Cindy made sure to answer all my questions thoroughly. Staff is very knowledgeable about medical cannabis and what works for patients. Other staff on hand were Justin and Julia, and they were great as well. Will be coming back for sure!
Denise W.
1597442586
The black bald headed guy very unprofessional. Rude I say
Debrah C.
1596910255
Good product Helpful staff Prices are a bit high
Zack N.
1594742280
Excellent Experience. First time going to a dispensary, very polite and gave me what I needed. Effectiveness of products is also excellent.
Larry R.
1591639139
Very knowledge staff. Very friendly. The kind of people you can open up to. Ask your questions. They don't judge.
Martin S.
1590604768
Definitely the best Dispensary in that area and has very good flour I highly recommend VidaCann.
Jason H.
1590374608
Very knowledgeable staff. They always take the time to answer any questions you may have.
iAm_Logical G.
1588810421
Chris was the Gentleman who assisted me in my purchase. Very friendly and knowledgeable. Made me feel very welcome. The rest of the staff geeeted me and was very pleasant. Thanks for a great experience
Bridgette M.
1588034933
It was my first time,they made me feel special. Got a call same day about item they didn't have,we figure out another item.LeAnn was so professional and polite when she brought my order.I will order again. Good job.VidaCann😊
Bridgette M.
1588034929
It was my first time,they made me feel special. Got a call same day about item they didn't have,we figure out another item.LeAnn was so professional and polite when she brought my order.I will order again. Good job.VidaCann😊
Katheryn H.
1585862317
They have my all time favorite vapes here... Everybody is friendly and you leave with a smile.I appreciate that.
Joe G.
1583761148
I absolutely love VidaCann products, their flower is one of the best in Florida, their vapes are great too. I love my store in Tallahassee, they have amazing customer service from day one! But this stores customer service is lacking for sure. I sure up on Saturday morning at open. Once I got in the back they didn't even say 4 words to me other than, what do you want! I'm glad I don't live in Jax because I'd be going other places than VidaCann.
Paul J.
1583526866
By far the best dispensary in Jax!
Rayveniael K.
1583468346
Clean facility, friendly knowledgeable staff. A good selection of products. I have not tried them all but will report back if they don't meet my expectations. Prices seemed typical. Convenient location.
TAMARA H.
1580516551
I recommend VidaCann to everyone. I just got my license a month ago. I've shopped all the places. VidaCann is the best priced by far.
Richard T.
1580469979
Great service, no waiting. Best bud I've had in years. Will definitely be back
Debbie M.
1576875755
I love their products. VidaCann is the only place I shop. Its not expensive because it's good vape and it last longer than the others. They always have great sales!
5298 Sunbeam Rd
Jacksonville, FL 32257
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CLOSED
CLOSED
Payment Methods:
Cash Only
ATM Available On Site
Dispensaries Nearby
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Planet 13 Cannabis Discounts
- 1st Time Customer: 25% Off
- Card Renewal Discount: 25% Off $150
- Visit Planet 13 Home Page
ABOUT THIS DISPENSARY
Vidacann, located at 5298 Sunbeam Rd in Jacksonville, is open to help medical marijuana card holders find the right THC or CBD products.
Medical: Yes
Recreational: No
Delivery: Yes
Delivery Fee: Free Delivery At Select Locations. $50 Minimum.
License Number: MMTC-2017-0009
This dispensary, officially referred to by the state as a medical marijuana treatment centers, or MMTC for short is licensed by the Office of Medical Marijuana Use (OMMU).
Vidacann is vertically integrated, as are all of the Florida cannabis brands. Being vertically integrated means they oversee the entire process from seed to sale. Vidacann dispensary products are grown from their own cannabis plants from seed or cuttings, harvested, and processed into a variety of products. Then packages and distributed within their own network.
Product types, different strains and availability can vary from store menu to store menu, depending on demand. If Vidacann in Jacksonville does not have what you are looking for, your Florida MedCard is universally accepted at any dispensary in the state.
Purchasing Marijuana Products at Vidacann
Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders may make recommendations that are based on your doctor’s recommendation.
If it’s your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.
What Marijuana Products are Available at Vidacann
The best way to see the different product options before visiting the dispensary is to check out their online menu. If enabled, Vidacann in Jacksonville online menu may be available on FL Dispensaries to reserve your order.
If you have an active medical card, you can pick from a wide array of cannabis products. Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.
Please enjoy medical marijuana products from this dispensary responsibly!
Contact the dispensary if you encounter product-related issues or problems. Vidacann has a policy & procedure for this.
To stay up to date, sign up to our newsletter below to receive updates as well as discounts & specials.
What People Are Saying
Based on 249 reviews
marek H.
1725564520
Update I love this dispenser because everyone their is so nice to me. The Dab cold cure is best I've had in jax, I like it cause it is always the same consistency Great lol ng medicated effects and taste oh and the reclaim is great like no other. Great prices on good quality bud. Jennifer is super cool and nice.
T
1722028307
Very unprofessional staff. Limited product's. This particular location specifically specializes in sarcastic, stoned employees. I'll never frequent this dispensary again. Employees bragging about being so "blazed". That's what I want incompetent bud tenders...lol. Dirty little hole in the wall. No displays. Few varieties of anything. You'll leave feeling dirty.
Melissa D.
1721860506
Amazing customer service from the minute I walked in the doors. As a new customer, I was very impressed with the knowledge of the employees. I had a wonderful experience learning about the Tikun line. My bud tenders picked out great products that fit exactly what I needed. Trey, I think was his name, even wrote on the products when to use what, because I'm still new to the whole MMJ journey. The store was clean and organized. I really like the binders showing the products, there effects, etc. It helped me narrow everything down. I feel like the bud tenders were compassionate and understood me. As someone who suffers daily with chronic pain, being listened to and understood means so much. Thank you to the team for going as far as to look up the ingredients in the topical, l to make sure that I don't react poorly to it. Extra attention to my needs and the love I was shown today was exactly what I needed. I can't wait to try everything out and get relief!
buyer R.
1721602699
Seriously this store is absolutely terrible. The staff actually seem to think they are doing you a great favor serving you your order. It's a dingy little store without any sort of system managing it. I've gone twice After receiving a order ready message. They didn't have it. They said they should have had four of the item I ordered. Didn't have one? Definitely in one of their pockets or handbags. Who's running inventory? The (potburgler)???!!!?
Th: Ø.
1719605700
2nd visit to Vidacann today & I could tell you forsure it was 1000% better than my first. The energy in the room was perfect, The team was VERY helpful n knew what they were talking about. Andy, Jen and Tray were the ones who took care of me today and If you got one of em then that means you're in good hands. Based on other people's reviews I feel like everyone needs to take a chill pill before coming in (And if you need that they got you covered) Lastly, please enjoy the AFFORDABLE LEGAL BUD! No need to make peoples jobs harder.
T
1718837177
Being a local guide. The truth be known. Mike and Nelson and a few other stoned blind staff have ruined this foul store. It should be investigated by the State of Florida, for missing products and dispensing meds incorrectly more often than not. I've been over and under dispensed from this circus of a store multiple times. I feel filthy every time I leave. They are the dirtiest dispensary about? Along with waiting 15 minutes for a pre-order with no one else there? Finishing off one out back guys? Seriously no longer giving excuses for this VidaCann. Go to the Roosevelt store!
buyer R.
1717696268
Dirtty employees? No dress code whatever? Nasty showroom. You could vacuum it. Honestly the main thing is there 3.5 do not weigh out to 3.5 never over 3.0 I can go to the corner to get ripped off. I don't need to go to a legal dispensary to be shorted consistently. The most lackluster dispensary in town. They don't even try to make an impression for you to buy anything but what you ordered they don't display anything but dirty dying plants and a couple of dying fish in their aquarium I went in there one day and there were two fish floating upside down. It was early in the morning so I guess they just hadn't time to have checked? C'mon. Is this is supposed to be a legal dispensary like a pharmacy not a circus show?
Brittany D.
1717449856
Staff is beyond friendly and super helpful ! The flower they have is top notch at such an affordable price. This was my first time visiting and I will most definitely be back.
N M
1715634821
I'll give a 3 stars, because I think it's fair. The people are always so nice, and the prices are great, but twice already when picking up my order, I received a totally different batch. No one said anything to me about it, even tbough i have told them why i am there. I thought my budtenders were supposed to care what they are selling to people, not just about making a sale. When I have my medical card for medical ailments, I rely on certain terpine profiles to help with those ailments. I mentioned this the second time it happened, and they said oh its fine even though I specifically ordered what they advertised online. I really do not want to have to take my business elsewhere, but I dont see any other choice at this point. You probably wont respond, because i havent seen any responses to previous reviews. If you don't care, i guess why should I? I'm done with yall.
Hannah B.
1713474453
Genuinely the kindest and most helpful staff out there!! They go above and beyond and always bring the good energy! I highly recommend this shop!
Colton C.
1713378987
As a walk in patient I’ve never felt so rushed to get out of somewhere. The tender was very rude didn’t offer me my new patient discount after the lady at the front desk told me I’d get one to use today. And lastly gave me all the wrong things I asked for DOOD. Will not be giving this company my business again
Ryan C.
1712605735
After 5 years in the program I can say I haven't had a bad experience here. Products are always solid and at the best price and if something is disatisfactory for whatever reason, the customer service is top notch. Jenn and the rest of the staff are always beyond helpful. Also, this location has the most black staff out of any other dispo in town, which I love. I literally drive out of my way to shop here. I'm closer to the Roosevelt location but the vibe at Sunbeam is unmatched and I'm a people person who values every interaction no matter how small or trivial. Must try: Spritzer flower. The most dialed in and consistent strain in the Florida market in my opinion. If you're hesitant to give this place a try, don't be.
T
1710178755
Excellent dispensary. Everyday prices are absolutely awesome. I really appreciate their knowledge of products best for your particular ailments. Erica and Jessica excell at this. Everyone, everyone at this store is extremely friendly and professional. Erica is absolutely amazing as manager and every employee there is excellent, Jennifer, Mike, Luke, Kia, Tray, Andy, Nelson, Sam and anyone unmentioned are always knowledgeable and friendly. My go to store. Their products are consistently excellent. 5 Star employees and products. Never a long wait . Easy to get to with a large safe parking lot. Very important being a Senior citizen.
MLS
1709765755
The staff at VidaCann at 5298-6 Sunbeam Road in Jacksonville are absolutely fantastic! Knowledgeable, professional, and friendly! Always willing to take time to answer any questions I have no matter how many questions I ask or how busy they are😂 Service is faster than any other stores I’ve visited. The app and points are 🔥🔥🔥and Prices can’t be beat! I don’t patronize any other dispensaries in the city! Go say hi to the team and you”ll see for yourself ✨✨✨✨✨
Justina M
1706383505
2 MINUTES!This company lost $100 tonight because we walked in at 7:47 and were refused service because they “only accept preorders after 7:45”. Even after I told them we knew exactly what we wanted we were still refused.This policy is not posted on your website. I checked your hours before we left to ensure we would be there well before close.It is not like we walked in 2 minutes before close, there was 13 minutes to spare!Not sure we will return.
D (.
1705335053
One of the most professional and affordable dispensaries about. I'm amazed at their everyday prices and sales. Erica is absolutely amazing, managing this store! Luke, Michael, Jennifer, Kia, Tray Nelson, Tray are always exceptional at helping you with your particular needs with everyday reasonable prices. Little to no waits, they are very efficient. Safe location that is easy to get in and out of. Huge parking lot. 5 Star store!
Tommy S.
1705014260
Excellent prices,top knotch 420 and the girls helping me were incredibly knowledgeable,helpful and extremely good looking as well. This is definitely going to be my go to place from now on! If you haven't tried Vidacann, you are probably getting ripped off!
Austin
1701962478
Always excellent going here. This morning , forgive for not remembering the woman at the front counter’s name, and the gentleman in the back but they were both excellent at providing the information that I needed and was able to make a correction that I really appreciated.
T
1700838962
Excellent dispensary. Everyday prices are absolutely awesome. Everyone, everyone at this store is extremely friendly and professional. My go to store. Their products are consistently excellent. 5 Star employees and products. Never a long wait like some other dispensary's. Easy to get to with a large safe parking lot. Important for Me being a Senior citizen.
Jamie P.
1699916168
Sam was awesome and will definitely be the main reason I come back
buyer R.
1696982601
Great store when they actually have flower? Have to give it 1 star. They haven't had any flower in eighths for days! Good Grief!
D (.
1695945354
One of the most professional and affordable dispensaries about. I'm amazed at their everyday prices and sales. Luke, Michael, Jennifer, Kia, Tray are always exceptional at helping you with your particular needs with everyday reasonable prices. Little to no waits, they are very efficient. Safe location that is easy to get in and out of. Huge parking lot. 5 Star store!
k b
1692913650
Friendly knowledgeable staff and great selection with great prices! Will definitely be back!
T
1688256229
Their new price structure is amazing! Other dispensaries could use this store as a standard setter. Online orders are filled within minutes. Seriously, filled within minutes! Website is nearly real-time with their available stock. Excellent products and a wonderful professional staff, everyone there is very knowledgeable of the products they carry, Jennifer, Curtis, Andy and Erica the Manager are exceptional.(I truly apologize for leaving anyone's name out because the employees are all consistently excellent. There's never a long wait like going to other dispensaries Vidacann's employees are well trained.This stores located in a safe parking lot. With ease of getting in and out of. The employees here are very compassionate, professional and friendly. I go past 4 other stores to come to this particular Vidacann. Their flowers are very high quality and also strain oriented making them effective for my particular ailments. Including helping my COPD. Great prices and superior products. Very deserving of a solid 5 STAR RATING. 10 months of excellent service and NOW products that are consistently priced great! Flowers prices are incredible. Erica is running an excellent store!
James L.
1686969779
They need a change of staff. Like immediately. These weirdos who work there will destroy the amazing potential for this location (bud is good though!). Who manages this place? It's like walking into a prison. Lol
Mac S.
1684807865
I went for the first time today staff was great they got me to try ROS syringe and it was terrible very weak. I told them I only like indica but realized he gave me sativa. Product was terrible but customer service was great
D (.
1682782886
An great dispensary with good prices, products and staff. Easily accessible and located in a safe location. This store has Tier 1 flowers that have consistently been top shelf quality. Online orders are filled very quickly and the store has excelled at getting me in and out of their establishment in remarkable time. Efficient well run location. I've never had any issues with this store. 1 year of excellent service!!
T
1682782487
Above average dispensary. Other dispensaries could use this store as a standard setter. Online orders are filled within minutes. Seriously, filled within minutes! Website is nearly real-time with their available stock. Excellent products and a wonderful professional staff. Curtis was very helpful today, everyone else there is also knowledgeable of the products they carry and very friendly. The sales have been great! There's never a long wait like going to other dispensaries. They are very efficient. This stores located in a safe parking lot. With ease of getting in and out of. The employees here are very compassionate, professional and friendly. I go past 4 other stores to come to this particular Vidacann. Their flowers are very high quality and very strain oriented making them effective for my particular ailments. Including helping my COPD. Great prices and superior products. Very deserving of a solid 5 STAR RATING.
Gilbert R.
1682260194
I had a really bad experience at the dispensary. I waited for 10 minutes and the person who attended to me was rude and unattentive. He was more interested in talking on the phone than taking care of my needs. Despite me mentioning that I was in a bit of a rush and had only 10 minutes to place an order, he responded with a blunt "you're not going to make it". I feel like there could have been a better approach or response to my situation. Anyways, I don't plan on coming back here again, especially since there are other dispensaries in the area.
Hayley G.
1681859807
Always a great environment. The staff are super professional and are genuine. The prices here are hard to beat. Be aware that there are only certain products sold here. So if your an explorer like me. Just be aware. The products they do have are perfect to the T.
Kayla M.
1680893611
I used to frequently go to this dispensary but then they stopped having sales on RSO (their everyday sale is not a sale), and I moved too far. I go in yesterday, randomly, and I find out that I have rewards to spend. I ask when the next sale on distillate is, she says tomorrow. I immediately ask if I can stack my rewards on the sale and she says YES. That’s a really good deal so, I drive 30 minutes out of my way, wasting unnecessary gas at the insane prices we pay just to be told that was inaccurate. “Sorry” doesn’t take away the inconvenience. I wasted my gas and an hour of my time UNNECESSARILY when I SPECIFICALLY ASKED beforehand. I canceled my whole order. You can get better sales at Liberty Health Sciences and Curaleaf where you can stack rewards. Vidacann products are no different than any of the other dispensaries and their pricing is way higher, too.
The Cheesy R.
1680710883
Apparently, VidaCann can't grasp the concept of a real concentrate. Filling a syringe with distillate isn't what your customers want. We want to see stores shelves stocked with Shatter, Crumble, etc... You have a minimal selection of flower unlike most establishments that always bring in new strains to keep their customers wanting to keep coming back to see whats in next week. Hopefully you will learn from your competition before you get bought out by them. ~
Above average dispensary. Online orders are filled within minutes. Excellent products and a wonderful professional staff. Never a long wait like going to Trulieve. A special thanks to Joel and Jennifer, they are always pleasant and very helpful. However all the rest of the staff there are great too! This stores located in a safe parking lot. With ease of getting in and out of. The employees here are very compassionate and friendly. I go past 4 other stores to come to this Vidacann. Their flowers are high quality and very effective for my ailments. Including helping my COPD. Great prices and superior products. Very deserving of a solid 5 STAR RATING..Please join the Cannabis community and boycott the Baymeadows rd Trulieve! The employees, products and unbelievable waits are ridiculous. Definitely shop at this wonderful store with no long waits. Great dispensary!
Franne S.
1674744250
One of the best dispensaries in Jacksonville. Wonderful pricing & the knowledgeable employees truly care for their patients. Discounts & specials daily!
Tiara W.
1672784169
Frequent flyer of the Roosevelt store, until the new year when I found out they moved all deliveries to Sunbeam "for the entire city". The website now says my address is out of stock. The employee I talked to when I called was very nice, but was obviously clueless about if/when that would be fixed, and told me that the higher ups basically made this change and gave them no direction or support to get starting handling deliveries. Jacksonville is HUGE. It just proves how out of touch these companies are with their patients. They see us as walking wallets, nothing more. I feel bad for the employees who are no doubt about to get slammed by customers who are also showing as "out of delivery range" for this store...
Amy S.
1672617276
Everyone is really nice and helpful, store is very nice.
Voxean
1672507951
Dispensary is on higher note price wise, but decided to check them out.1) check in & wait time around 1-2min very fast, person in the back very quick as well, within 1 min had my order in my hand and checked out2) staff very easy to talk to and super kind, definitely good costumer service3) product tastes & consumes very smoothly a little dry but in the end makes it easier to break apart but it was on sale so that could be an affect as well on products, as many times sales are to push old product and bring new or new batch in. So all good on thatWould I visit again?yes great overall experiencewish there was few more items in lower price range, but as for company and service it was outstanding 👏Worth checking out 5/5*
Tony D
1672100653
Horribly high prices. Sales are jokes. Nice people however, Their low THC% whole flower prices are absolutely ridiculous. Ok flower but consistently over priced. Nearly any other dispensary has lower rates and prices. I can't afford their products and they aren't high end products worth the price they sell them for? The prices for their items are written on handmade signs with sharpies instead of printing sale price signs they scribble them on ripped off scraps of paper, with poor handwriting too also a Dirty store. What the heck? Really classless store in that respect. I'd go to Trulieve or Liberty Health down the road for better products and prices.
t d
1670286377
I've been to this dispensary several times. It's consistently excellent with their customer service. From the time you enter your made welcome. I've never waited more than a few minutes before getting served. Everyone there is great! Friendly and professional! Knowledgeable about their products, which are really limited. Their low THC% whole flower prices are absolutely ridiculous. Decent flower but consistently over priced. Nearly any other dispensary has lower rates and prices. I can't afford their products and they aren't high end products worth the price they sell them for? They have gotten greedy. The prices for their items are written on handmade signs with sharpies instead of printing sale price signs they scribble them on ripped off scraps of paper, with poor handwriting too. What the heck? Really classless store in that respect. I'd go to Trulieve or Liberty Health down the road.
Donna G.
1670065496
My go to place everytime! Love love the staff and products top notch! Best specials in town.
Donna G.
1664724191
My go to place everytime! Love love the staff and products top notch! Best specials in town.
t d
1662487262
I've been to this dispensary several times. It's consistently excellent with their customer service. From the time you enter your made welcome. I've never waited more than a few minutes before getting served. Everyone there is great! Friendly and professional! Knowledgeable about their products. Erica and Jennifer were very courteous and helpful. The flower is amazing. I love the specific strains that will help a variety of ailments. They truly have helped me with my health without cleaning out my wallet. They have some really good sales and specials which help me out with my limited SS income. If you order online they fill in within minutes! Congratulations on the staff who make this a 5 Star store!
Thomas M.
1662151052
Visited VitaCann last week. Staff was super friendly and efficient. Offered good advice on products and instructions on use. I’ll be back….
John M.
1661700552
This is my main spot, so most of the employees know me by name and or as the Audi guy.Everybody is super nice and they even have great insight/ advice about the bud if you're curious. I feel like I've never caught anybody there in a bad mood. Good vibes all day. Happy Sunday Vidacann guys!
t D.
1660748854
Great store and staff, everyone was very friendly and professional. Jennifer was amazing! Good product and prices. I will definitely be coming back to this particular store.
Donna G.
1659206001
My go to place everytime! Love love the staff and products top notch!
JR V.
1657669263
I’ve never been here and had to wait any amount of time. Always prompt and staff is SUPER and I love them all!
Kayak P.
1656539168
Nice place, friendly people who help you feel comfortable and are very helpful
cody M.
1655416727
Charles was extremely knowledgeable and nice. Will continue to shop here because of him. Thanks again
Dana A.
1655014804
Smoke em if ya got ‘em and we do. Great deals every week.
Emily
1654369325
The staff is so friendly, wait time is never long even on sale days, they have student discounts and amazing product. Other dispensaries I consistently buy product that the tamper seal has been broken, never here, they are a step above. Big shout out to Jessica in particular, she's knowledgeable, friendly, and so helpful.
Paul J.
1651014377
By far the best dispensary in Jax!
S K
1650042950
Good product and good selection, but the ATM cost me $8 to use with all its fees! It charged me to check my balance and didn’t give me an option not to, and then it charged me to pull out the cash.
Jay F.
1648511192
I visited this dispensary and was extremely disappointed with the attitude of the employees, specifically a young male employee who acted incredibly rude during the check-in process and made me uncomfortable. Very poor service, never coming back.
Michele R.
1645058132
Great tenders who know their stuff about their products. Never much of a wait, especially when placing an online order first.
Chase H.
1644842753
Dirty facility with even dirtier employees. Don’t buy from this place .They lie about there thccontents and most of there product walks out the back of the gro facility and Rob just lets it happen .
John G.
1643743276
Great staff with top quality tasting flower
LaToya B.
1643579597
Y'all Already know what time is.. Great deals Friendly Staff Great Bud
Michael K.
1641506600
Nice clean place with a head shop vibe.. I've finally found one that has the hippie head shop vide. Good smell, good music, and a welcoming feeling with excellent products. The other shops should take note of how it supposed to be. Justin the person who helped me is probably the best I've dealt with in Jax period. The deals are unbeatable and it's locally grown. Definitely my new favorite.
Lyn C.
1638374215
They are caring and follow through with that care till you walk out the door. I enjoy chatting with them as we do business.
Alex S.
1638287063
Worst company in the city. From the grow op to the product its all sub par.
Marcus R.
1636924653
Always have a ton of distillate opinions, quick and friendly
Robert A.
1636844825
I absolutely adore this place and everyone who works there. Their kindness begins the moment you walk in, and continues throughout your entire experience. (I’m terrible with names but would love to shout out!) All questions are welcomed, they take their time with you, and you never feel rushed. Their products, whether in-house, Stanley Bros, or my personally favorite Tikun, are stellar. So far most things I’ve tried have had very potent and targeted effects. The best part is the consistency! If you find something that works for your condition(s), to have itThank you guys for
Salina S.
1635449736
VidaCann (Sunbeam Location) is my favorite dispensary in Jax! I absolutely ADORE every single person that works here!Every. Single. Person.Everyone is so friendly and super knowledgeable any time I have questions about a product or need a recommendation. They carry TONS of V9 carts and distillates AND they just started carrying Batter concentrate which is pretty legit, if I do say so myself (Mac 1 is where it's at, btw). I would definitely recommend signing up for the mailing list, they have a new deal every day and you earn points for every dollar you spend 💰🤑.Seriously though - if you have your MMJ card and you haven't stopped in to check them out, you're doing yourself a huge disservice.
Megan C.
1630519770
I love this dispensary! The atmosphere is very chill compared to trulieve where I feel like I'm being talked at instead of talked to. They always try to sell me more than I want at trulieve with a total attitude shift when the transactions are done. Vidacann does not do that! They are way more knowledgeable about the products than their competitor as well. Every experience at this location has been a pleasant one and I'll definitely be going back. Professionalism at its finest here.
Renee P.
1626072644
Everyone there was friendly but Tiffany helped me out and she is great! Very knowledgeable and pleasant. Out of my way but well worth it and it's my new go-to.
YunG C.
1625604361
Very nice!!! The woman at the front register helped me out with courtesy and was patient with me. I'd recommend this store to anyone who has a MMC
XmusicGeorge
1622472082
Great spot, however they randomly stopped delivering to my area recently and cannot find out why.
Casey B.
1619698297
This was my very first time going into a dispensary and, holy cow, they were so kind and helpful. I walked in there totally clueless and Erica helped me every step of the way. She gave me great suggestions that, after trying them, were totally spot on for what I needed. Im a customer for life!
Seth C.
1618849761
I've physically been to this store once last month and just had a delivery today. In-store I was helped by Tiffany who was wonderful and super helpful, and my delivery guy was Cameron who was equally as wonderful and super communicative. I received my order timely and the flower is fantastic! BUY FROM HERE, THEY'RE AWESOME!
Stephanie R.
1618761421
Fantastic knowledgeable super nice staff pretty consistent with the good strains . I want to give you guys 5 stars but No shatter crumble or soft wax .
Starlight L.
1618237518
Clean and safe, great service from friendly staff. Quality of flower is low. I purchased 3 different strains and did not like any. Potency is weak.
Kristina M.
1615506289
They have some good deals on text message so I appreciate that. Always fast and prompt.
tigershifter
1614875745
I absolutely love this location, employees are so courteous and professional, treated me more like a friend than a customer, and answered all my questions.The product is top shelf too.Kudos Vidacann, I will be back again soon.
S H.
1614663786
I love VidaCann! The employees are always super nice and super helpful! The Sunbeam location has become my favorite dispensary out of all of the ones I have been to. Plus they run really great deals on stuff. I get texts with coupon offers that I can’t refuse. Great place! My ONLY complaint is that I wish the jars they used were smell proof. The smell comes straight through them. Nice glass jars, they just need a seal. Other than that, they are perfect!
Wayne D.
1614555435
I like my thc level to be at least 20 and higher and I purchased 3. Nice solid buds and I love the glass containers! Best dispensary I have been to so far!😁
Nicole D.
1613166745
This is by far favorite dispensary. Always having good sales and the reward points are an extra bonus! Staff has always been helpful and informative.
Shanda H.
1613164598
So KindI Love This PlaceAlways Exceptional..ProductEveryTime....
Candace R.
1609381453
This was my first visit to VidaCann And I had a very pleasant experience. I felt confident in my conversation and their product knowledge. I appreciate the time that they took to answer my questions and help me make educated decisions. I look forward to seeing you grow.
Kelly S.
1605989688
Absolutely love this place. By far my favorite pharmacy. Great product and great staff. Love you guys.
Zack N.
1605607904
Excellent Experience.First time going to a dispensary, very polite and gave me what I needed. Effectiveness of products is also excellent.Edit/Update: After going back several times, I can safely say that the quality of service has been amazing still. The staff are very helpful and have educated me on various topics about cannabis.
Jenn C.
1604360687
I love this place. Products are always excellent, especially flower/prerolls. Customer service representatives were kind and knowledgeable. Thanks VidaCann!
Candace B.
1602013025
I bought the Pakistani Kush an eighth of it. It had the worst smell like fertilizer/mold, as if it wasn't flushed. Or maybe even just not cured right. It burns my throat and I have half left with no desire to smoke it. I'm a fairly new card holder and have been to a couple other dispensaries. The quality of vidacann compared to others doesn't compare. I'm an experienced smoker btw soooo.... I called and they won't compensate with a credit or discount but, did say I could bring my product that was left in and talk to Cindy and try to work something out. I'm not driving all the way over there to be told they can't do anything. Better telephone service would have been great. I may try tomorrow to stop by, but all in all I wont be a returning customer.
Jc C.
1601149180
VidaCann - I have nothing bad to say about VidaCann, I always walk out happy.
Savannah G.
1600611122
This was the first store I visited so I was a bit nervous but, the staff was absolutely amazing! They made me feel so comfortable and the lady that helped me was so sweet and knowledgeable. I didn't have an appointment but I was still in and out pretty fast. I will definitely be visiting again!
Kalvin Robert J.
1599592874
One of my favorite places, excellent service .
Curly V.
1599077882
I didn’t want to leave this bad review, but the more I think about it, the more upset I get. I purchased 3.5 grams of one of their popular flower strains called King Dosi. I found five seeds within this batch, which is unacceptable for high-quality products. All I was offered was a 20% discount on my next order, along with some swag. I was hoping for an exchange since most of the product was unused. I found two seeds when I initially requested compensation. By the time I finished the product, five seeds were found. This was a very low-quality strain with low potency. The manager told me she could not give me an exchange due to COVID, and because I got my first visit discounted. My first visit discount should include high-quality flower without any seeds. COVID should have nothing to do with an exchange or making sure I receive what I paid for. I’m highly disappointed in Vidacann and their ability to rectify an issue such as this. Be aware if you get flower and there are seeds, you will not get an exchange. The other question is, why are there seeds in the first place?
Linda D.
1598925374
I liked the people, quick service. 3 stars because they were out of what I needed.
Brittany M.
1598634143
Love this place local business here in Jacksonville must stop by and see too bad they all out of the 🛒 that’s I would say the cleanest tasting in Jax!!! Stop by say hi to my friends here at VidaCann 🌴
Faizah M.
1598050099
Great sale for first timers excited to see how good it is
Robinson R.
1597522595
Had a great experience here. Was greeted warmly by Amy right away. Wait was minimal and the GM, Cindy made sure to answer all my questions thoroughly. Staff is very knowledgeable about medical cannabis and what works for patients. Other staff on hand were Justin and Julia, and they were great as well. Will be coming back for sure!
Denise W.
1597442586
The black bald headed guy very unprofessional. Rude I say
Debrah C.
1596910255
Good product Helpful staff Prices are a bit high
Zack N.
1594742280
Excellent Experience. First time going to a dispensary, very polite and gave me what I needed. Effectiveness of products is also excellent.
Larry R.
1591639139
Very knowledge staff. Very friendly. The kind of people you can open up to. Ask your questions. They don't judge.
Martin S.
1590604768
Definitely the best Dispensary in that area and has very good flour I highly recommend VidaCann.
Jason H.
1590374608
Very knowledgeable staff. They always take the time to answer any questions you may have.
iAm_Logical G.
1588810421
Chris was the Gentleman who assisted me in my purchase. Very friendly and knowledgeable. Made me feel very welcome. The rest of the staff geeeted me and was very pleasant. Thanks for a great experience
Bridgette M.
1588034933
It was my first time,they made me feel special. Got a call same day about item they didn't have,we figure out another item.LeAnn was so professional and polite when she brought my order.I will order again. Good job.VidaCann😊
Bridgette M.
1588034929
It was my first time,they made me feel special. Got a call same day about item they didn't have,we figure out another item.LeAnn was so professional and polite when she brought my order.I will order again. Good job.VidaCann😊
Katheryn H.
1585862317
They have my all time favorite vapes here... Everybody is friendly and you leave with a smile.I appreciate that.
Joe G.
1583761148
I absolutely love VidaCann products, their flower is one of the best in Florida, their vapes are great too. I love my store in Tallahassee, they have amazing customer service from day one! But this stores customer service is lacking for sure. I sure up on Saturday morning at open. Once I got in the back they didn't even say 4 words to me other than, what do you want! I'm glad I don't live in Jax because I'd be going other places than VidaCann.
Paul J.
1583526866
By far the best dispensary in Jax!
Rayveniael K.
1583468346
Clean facility, friendly knowledgeable staff. A good selection of products. I have not tried them all but will report back if they don't meet my expectations. Prices seemed typical. Convenient location.
TAMARA H.
1580516551
I recommend VidaCann to everyone. I just got my license a month ago. I've shopped all the places. VidaCann is the best priced by far.
Richard T.
1580469979
Great service, no waiting. Best bud I've had in years. Will definitely be back
Debbie M.
1576875755
I love their products. VidaCann is the only place I shop. Its not expensive because it's good vape and it last longer than the others. They always have great sales!
