Bri, she has among the best customer service I have ever had in life, like seriously. Some people don’t realize how... long a smile will keep a person’s attitude within good vibrations, SHE DOES!!read more
Customer service is in factvery knowledgeable about strands and how they affect you. Always smiling and will even... greet you by name when you walk in. Clean environment and friendly energy. Many varieties to "live you up" like Bob Marley or make you "sit down" like Snoop Dogg. Just what you would expect. Shout out to Julian, Kiara and Brianna of Orlando SouthLandread more
One of the only dispensaries that allow you to walk straight to the counter and be served. It could have been a fluke.... Actually rather nice to just enter and go directly to the showroom area.Located on obt, near sand lake/FL mall.Staff/budtender was super helpful. She looked up specific terpenes on all of the sale products inquired. Offered suggestions and alternatives to almost everything we discussed.This place is known for their Tikun line products. Came for a discounted Tikun, but they only had ratio 1:1 available on sale. Instead, grabbed some sale fresh product, and was disappointed (almost no smell). Amazing packaging though (frosted glass jars).First timers get $100 in free product when purchasing $100. They let you save the discount if you do not feel like using it.Going to wait and try them again in the future. Let down by their fresh product, but the sale price makes it sting less. Bonus, lai lais is next door.read more
I ordered ground flower online, went to pick up my order but apparently it's not their "launch date" whatever that is... so they wouldn't sell it to me. They have it in stock, it's in stock on their website, they brought it out to package it up but then they refused to sell it to me. The launch date is supposedly when it's goes on sale, I don't care for a sale or reduced prices and yet they still refused. I don't understand the purpose of withholding the sale because their manager has decided to not sell unless it's "launch date". In the end, the reason was because the manager has decided to do it that way...Sounds like selective selling.read more
After an excellent trip to Vidacann Orlando (Southland), a quick review to highlight two wonderful employees is... much-needed. PJ and Marco are by far the most personable and accommodating employees I have ever encountered. They truly have a knack for making you feel right at home when you walk in the door of Vidacann and they're pup people, too, so that's a major plus! If you see PJ and/or Marco when you visit this Vidacann location, you can bet it'll be great experience.read more
Can not believe they market business cards that state I will get 75$ off of 150$ get here and now they just decided... they want to change their minds. Stay far away as possible for vidacannread more
After being avoiding Vidacann for a while a couple of weeks ago I decided to give them another chance and I'm impressed... on how far they've come and their improvement. That's why even though it's a far drive from my house, I'll come back and this will be the Vidacann location for me.This location is located right by OBT, not the best area, definitely, but SO worth it. The friendliness of their staff was top notch. Big shout out and huge thanks to Brianna(I think it was her name) on helping me out and answering the questions I had.Props to their Strawberry Cough!read more
Always great product the best flowers nice staff I'm a regular here ☺️
Awesome place with awesome products and very informative staff!!
Everyone here is so kind and knowledgeable. It is great to have the help you need when picking up at dispensary.
For my first visit a 5 out of 5.It’s a clean and welcoming place walking in, and I took notice of the cozy waiting... area. Both guides present were extremely kind and helpful and acknowledged me right away. Everything went smoothly and I really enjoyed the process of checking in and experiencing a new place with my guide/budtender, Julian. He was really patient, knowledgeable, relatable & thus fun to converse with, and he helped me out with choosing the right medicine. Will come back, especially for that Dough Lato 🙂read more
Extremely helpful, friendly, and great prices. Glad I went!
This is one of my favorite dispensaries…..always has the best premium flower, get’s the job done !!!!Their discounts... and rewards program keep me coming back along with a superb staff !!!!!I want to give a special shout out for Ralph at the Southland store in Orlando he is a very patient and understanding individual…..a recent transaction proved his math skills were better than mine,His tone over the phone never changed with me - as he patiently explain my error !!!!!I guess I shouldn’t medicate and try to do math. LmaoRalph you the man and thanks for the T-shirtLATER MAN ,JRRread more
The pinnacle of professionalism!! The staff is and always on point. The Products are some of the finest out there.... Especially Tikun Olam!! Having a store .3 miles from me makes it twice as nice. Keep up the good work!!read more
Great Location. Very direct accessibility. I was in and out in no time. Great variety and the reps were very friendly.
This place is so awesome. The budtenders are very informative and will answer all your questions and even more! They... also hook it up with the discounts.read more
My first time visiting Vidacann since I don't have one in my area. The staff was amazing and extremely accommodating.... The products I got I was pleased with as well. I will return again when in the area.read more
The customer service at this location is excellent. Ralph P was my cashier during my trip and was the best. He helped... me redeem my points that I had and did not know about. Ralph P also checked my flower and told me it was on sale because he doubled checked the list before ringing up my purchase. Plus we had the same birthday day which was a bonus. All around great customer service from Ralph P and good products definitely will be going back.read more
Love this place!. Service is above all others, product is consistently good, prices are good. They honored my... discounts. What more can you ask for?read more
Always friendly and very knowledgeable. Feel like I'm at a friend's place
After going around the block with all the dispensary’s, I have found Vidacann to have some of the best carts on the... market. Although I recommend staying away from the v9s as the taste isn’t as potent or flavorful. That being said, carts are the only thing I’d recommend buying. The flower has always came out extremely dry and stale for me, making it almost unbearable.read more
This dispensary is phenomenal. Their staff members are awesome. Especially Brianna, she is extremely knowledgeable and... gave me an insight on most of the products they carry. Their products are good, but their staff is even better!read more
I was blessed to attend their Grand Opening event; and haven't stopped going since! Love Love Love their products and... staff. Never disappointed!read more
I would like to give a BIG SHOUT OUT TO: MALLORY.....KRYSTLE.....AND BRITTANY.. AS YOU ENTER YOU ARE GREETED AND... ACKNOWLEDGED. THEY ARE VERY PATIENT AND REALLY HELPED ME OUT. VERY INFORMATIVE. ALL 3 YOUNG LADIES DESERVE 10 🌟 STARS EACH. SUCH A GREAT ASSET FOR VIDACANN. THE PLACE IS VERY CLEAN AND I'VE NEVER WAITED MORE THAN 10 MINUTES. I WILL CONTINUE TO VISIT THIS DISPENSARY, IT FEELS LIKE FAMILY...read more
This is my favorite store. The people here are professional, knowledgeable, and extremely friendly. The product I get... just keeps getting better! I am so happy that I have finally found a regular safe environment that always comes through.read more
This store upholds the high standards I have come to associate with Vidacann.The staff is knowledgeable, helpful, and... kind. I frequently learn something new when I go.Their website reflects what is in-stock, and they have frequent specials.read more
I absolutely love this Dispensary! They have the highest quality products at the best prices and most of all, the best... customer service around. No waiting on hold for hours with these guys. I also love the delivery team. They are always prompt and courteous. I used to check out other dispensary's offerings but now I only buy from VidaCann.read more
I have shopped at every dispensary in Central Florida. I prefer VidaCann products to any other but what really makes... them stand out in a crowd is the customer service. They actually care about their customers. The Flower is always fresh and tasty and I have never had a vape of theirs break or leak. If you follow their sales and points program, their products are substantially more affordable then others. I recommend Alaska for day and King Dosi for night, but don't buy it all! Leave some for me.read more
This store has an amazing staff! Best in Central Florida. Mallory and Alexis are personable and amazing with their... product knowledge and actually called me once when my fav strain was 50% off. I was VERY grateful. Store managers Brittany and Sujay are also friendly and cool. Lastly their strain Cookie Toast is in my top 3. It had me laughing out loud on a bad day. Do yourself a favor and pay them a visit.read more
It’s my new favorite store. Very sweet knowledgeable ladies! Their waiting room has plenty of space . And the products... I have tried so far have been very good quality. Highly recommend!read more
Awesome staff Alexis is the best ! She calls to let me know when the product i was waiting comes in. My # 1 dispensary... !!read more
i have been to this location multiple times, always purchased a decent amount when i came in but last time i came in i... purchased two flower jars, when i got home i opened the jars and the flower was SO dry it could crack right in half, it smelt like tea leaves from herbal tea bags, and was underwhelming when i smoked it. when i reached out the first time i got no response, after the second time i reached out i was told there’s no returns on flower but how can you not let me (or anyone) return medicine that’s not up to standards? it’s not working for me, it probably wouldn’t work for most and it’s not quality, so how can you say my medicine is final sale? in a pandemic when every dollar really counts and this product is supposed to help my anxiety and pain, all this return policy did for the low quality product was induce anxiety. will not be back again, there’s other dispensaries with way more options, not nearly as overpriced and quality product.read more
Vidacann is my favorite dispensary and the only one I go to no matter where they are located BUT the Southland location... takes the cake! Their customer service is top notch and everyone working is always so cheerful and the most helpful. ALEXIS always goes above and beyond and I honestly look forward to seeing her when I pick up my orders. Every store should have an Alexis at their location! I can't say enough good things about the Southland Team but I encourage everyone to stop in, you will not be disappointed!read more
Quality products that come from local growers. I'm not as satisfied with other providers. Super nice when you enter too.
I will drive out of my way to come to this location! I always receive the best customer service and you can tell they... really care about the satisfaction of their guests. Alexis always helps me out more than I could ask! Thanks for what you do!!read more
This was my first visit to a VidaCann and I couldn't be happier! The staff were so friendly and helpful; making... fantastic recommendations. This was such a delightful experience. I'll definitely be returning soon!read more
Wow 🤩 what a great experience with krystal and all 3 girls working there .. must visit and have them take good... care of you ..great products.. great serviceread more
Mallory was so sweet! I enjoy the curbside pickup, havent tried the product yet but just the experience went great,... will be back!Flower is dry, low thc, very harsh.read more
Mallory was so sweet! I enjoy the curbside pickup, havent tried the product yet but just the experience went great,... will be back!read more
I like quick places, and vidacann delivers.. I would love to see even more flowers.. But its still a great dispensary
I will never buy from this place again . I went and purchased 4 re rolls one didn’t burn at all it basically burned the... pre roll without be being able to smoke . I called location for help and asked if I could exchange it as this is my medicine and it helps me cope with my pain . The lady who answered “ crystal “ was super sweet and helpful I asked if I could exchange she went to manager and the manager basically told her there is nothing they can do to help me all flower sales are final . So basically they took my money sold me a defaulty product and there’s nothing they can do how ridiculousread more
First time visitor today. Loved that it had curbside pickup. I also really liked the first time perk. Bud seems pretty... good, but I haven't tried everything i got so far.read more
Very Professional! Kearria, Reed, Alexis, and I didn't get the fourth guy name were very informative, patient and... answered all questions that I had. I went to the nearest Vidacann as a walk in and I'm glad that I did. Thank you very much Reed the King Douse is a good tier 2 indica! The fastest Dispensary I have been too! I also like the black rope (6ft) distance.read more
Received an email alerting that Tikun Alaska flower was stocked and also 20% off today only (8/14/20). Placed my online... Express Pickup order at the VidaCann Southland location this morning. Within a minute receiving the auto-generated text message, another comes in notifying pickup is ready. Arriving on location twenty minutes later, my two Alaska Sativa flower is fulfilled. Upon entering I’m given a warm welcome and assisted immediately. Sujay was the budtender who helped with my order, friendly and knowledgeable. Clocking in at 13.2% THC with 1.99% terpenes, inexperienced patients will assume it’s of lesser potency. Let them keep thinking that - save the quality flower for us. Keep the amazing products flowing VidaCann! Follow IG: Jay @dazed_vaperread more
Excelent, One of the best dispensaries I've ever been to, also very fast .