Old-school style bud but definitely does the job. The prices are the lowest around flower from 15 to 19 dollars. Can't beat it
They had good service before now they aren’t the best and the guy in the front today. Made me think twice to come back again.not a friendly place no more the employees arent as friendly as before. Been coming over 3 or 4 years already.
Bright and clean Vidacann.Good/friendly service. Fair prices. Glass jar eighths.Not the best flower/rosin, but still good on a budget.Their CDT distillate is their forte.
Very mixed feelings…Checked them out for the first time and not it was not a great experience... Was picking up an online order and was the only customer in the lobby when I walked in, but somehow still had to wait around 10 minutes to be called back and served. Only saw 1 person leave while I waited and there was nobody else being helped when I was called back. While I waited I was asked twice by the same person if I had been helped yet after they had already taken my card behind the counter.After some time I get called back to be dispensed and I asked if I could see the numbers/percentages on the labels of the jars to ensure they were the correct batches that were advertised online before I issued payment (incorrect batches are a major issue at most dispos) and the rep just kept smiling and repeating the price and confirming it was a mobile order, which is not even close to what I was asking. Then he started ripping the labels off of the jars and threw them in the trash for no reason.Finally a manager or another employee stepped in and instantly understood what I was asking and provided the requested information and had the labels reprinted so I could be out the door.This was one of the most confusing, strange and frustrating experiences I’ve had at a dispensary.Tried out 4 jars spread amongst 3 of their best reviewed strains and was happy with the 2 jars of Spritzer, but the Mango Mintality and Cap Junky were absolutely underwhelming and just terrible quality. Larfy, airy light buds, no smell, weak effects, etc. So half my order was decent and the other half is too poor quality to use.Might come back for some more Spritzer but probably nothing else.
Went today was told my id was expiring checked and it doesn’t expire until October of 2024. Obviously this a weed location so maybe Nick was high. He then pronounces my name wrong. I felt disrespected. If you read a name, you don’t know how to pronounce it, maybe you should ask the customer how to pronounce it.
My expirience with Matt and Sarah were amazing, i have been coming to this location for about a month and it has never disappointed. Quality for the price is THERE!! 10/10
Super friendly staff and the atmosphere is relaxing. Best part are the prices and quality products.
Amazing service, the staff are so friendly 😄 high quality products and such a clean, friendly atmosphere
This is by far the best place in town for flower or Edibles. The stuff is excellent very knowledgeable. I especially enjoyed my conversation with. Joel he was very friendly, and gave me so much knowledge on the products. I would highly recommend this place to anyone looking for quality.
Small place, the people seem nice enough and good prices. The way they process transactions is a little odd, because you order and pay upfront in the waiting area, and then you go inside the inner door just to pick up your bag.They have merchandise, and glass cases, but you cant really see it, or at least that is my impression, as im only ever just picking up my bag to walk back out. I don’t get why the back room is set up that way if you can’t really browse. Unless you use the app, which is the other thing about them, you really have to download and use their app.Now, it’s not gonna work the first time because they have to set you up in their system so that it will recognize your patient ID. I was having problems ordering through their regular website so I called to get help and basically the answer I got was that I had to use the app. I didn’t have the app at that minute, so I had to put the order in over the phone, not that it’s a big deal, it was just inconvenient. Why have a website that sorta works, if you are just gonna make people use your app?
It's always so quick and efficient coming to this location! They're always friendly and reliable with fulfilling orders on time!
These people are a mess. They don’t know their own dispensing rules. Cancelled my order three times, including once after I got corporate to talk to them and clarify things. Fourth time went through, I showed up and they pretended none of it ever happened, no apology or anything. VidaCann is great but avoid this location at all costs.
Awesome dispensary! First time is quick and easy to get into their system and from there they guide you where you need to go. So far everyone has been very knowledgeable and helpful. Their products are really good and have really helped me sleep. They are always very helpful and patient when I bring in my mom to do her shopping as well.Great staff, great prices (everyday!) and great products. Thanks!
Ugh, Vidacann, seriously? You're the ONLY place I've seen that can't handle selling flower over 20% potency. It's like you're stuck in the Stone Age while the rest are moving forward. And those overpriced concentrates? Give me a break! Trulieve knows how to treat their customers right, and they're getting my hard-earned cash. Instead of getting your act together, Vidacann's more interested in counting milligrams like it's some kind of treasure hunt. Get with the program or lose more customers like me, you dopes!
Avalon Roth took care of me , I had a lot of questions and she had even more patience! I appreciate her work as well as the nice gentleman at the front, they made my first time shopping experience an absolute pleasure and I absolutely will return for the service.
literally just walked out and one of the girls who was helping me was TOOOOOOO SWEET!!!! she was so cute ! this was my first time there, and the store is super clean and they have GREAT organization!
Best flower around at competitive prices! They will deliver for free as well. Never been let down by their quality of flower. Have special deals going on all the time as well. Highly recommend them.
I went today for my first time, and it was a lovely experience! The flower that I got was very beautiful and delicious. The chocolates I tried were not bad. The man at the front desk was super helpful and kind!
Love everyone there.. knowledgeable about their products.. when I get delivery it's always on time.. a little pricey but nice when they have good deals.. I recommend..
VidaCann is great they are quick, easy, and have kind budtenders. I've found their products are consistent and effective. Quality is very important to me, I need to know what to expect when the edibles say 10mg. In the messed up MMJ world in Florida, run by just a few companies, VidaCann is one of the okayest ones.
Great staff, prices a little high for the offerings. Will visit again for sure though.
I haven’t visited yet but the customer service seems wonderful based on calls and e-mails I’ve had with this location. Excited to visit ❤️
Always great service with friendly people and even better products! Hands down my favorite dispensary
My friend was wrongfully terminated as an employee from this location, due to them wearing a pin on their lanyard with their pronouns on it. Troy Little is the manager if I’m not mistaken, and he fired them over the phone and refused to give an explanation. If you care at all about people’s rights do not come to this store. There are plenty of other dispensaries that actually care about their employees and customers. Don’t support discriminatory behavior.
Love this place obviously but the staff is super cool. Jasmine and Sarah are the best and super knowledgeable. Will be back
Easily the best dispensary in the Orlando area! Their service, prices, deals and quality is second to none! I would highly recommend paying them a visit.
Friendly staff and absolutely incredible chocolates. Get the chocolates... All the chocolates... 🤤🤤🤤PRO TIP: in winter they'll have a marshmallow flavored chocolate... Stock up while it's in season.You're welcome 😜
Flower have come a long way from the last time I visited. Went in today because of a sale and it was so much better. Piña Colada edibles were amazing, will try the guava next time.Will go back.
Tried VidaCann 👎🏽Their Israeli stuff Is good. However, stay away from their VidaCann brand. Cartridges may come halfway empty and consume way faster than the other Israeli brand.I got one more than half empty asked for a replacements. They agreed however I told them I needed my medication today as this is my last one and they didn’t care.I wanted to show proof of the defective item and be able to use it until they can ship a replacement. They said that it had to be intact when they deliver the replacement.I shouldn’t have to go one day without My medication due to their bad product. It’s important for my health as I suffer from chronic anxiety. Even though, they agreed to exchange it, they refused to allow me to use this defective one in the name of profit.And that is how they care for veterans.Why did I write such a long review? Because I have been on the phone for an hour trying to get this done and they keep taking people in front of them, once again showing just how little they care for their customers and veterans.
I was on my way to drop off my car at the shop and realized I had left my medication at home so I stopped at Vidacann to simply pick up a pre-roll I pulled up at 9:15 first off the receptionist was kind of snobby he had to first finish playing on the computer before he actually was able to attend to me and then had me waiting for for 10 minutes until I realize I was the first customer there was nobody in the store and they were just horsing around in the back not taking into consideration that patient also have a schedule and things to do their flower is not all that anyway and their service just really put them into the lowest category next to müve dispensary
I have not gone into the store yet, but I just got off the phone with JD (a live person. Not a machine) and he was extremely friendly and helpful. If their quality of product (as I expect it is) is as good as their employees, I found my new home. Great job!
Jovane and the rest of the staff at this location are amazing and awesome people always helping and taking care of people great customer service
The staff is friendly and knowledgeable. The store is clean and uncluttered. This is the only dispensary that I go to. I've been to other dispensaries and just walked right out. VidaCann always has a good vibe and excellent product. 👍👍
Very accommodating and helpful staff who will take as much time as you need to answer any questions. If you order and there are sales or promotions on your product they will always inform you. They have a great rewards points program they keep track of and they will let you know you have enough to get money off your order. When I visited the first time I was guided through the process with care. I have a VidaCann closer to my house but I still prefer this one.
Great customer service. The best v9 carts in Orlando
Flowers had seeds and stems. Nice place.I'm new to all methods / types of medical marijuana use. I'm not new to flower, so that's what I reviewed. My flowers, 2 different strains, had seeds, stems, and leaves. Both my sister and I bought some flowers with other stuff. Her's also had seeds and stems. I expected more from a dispensary.
Very service oriented. Fair pricing and quality product.
Staff is super friendly and helpful. Great discounts for first time purchases. After that, the prices are pretty expensive. Paying $100 for 7 grams of flower is quite disappointing, especially when it is the quality provided. Really hoping VidaCann and other Florida dispensaries can catch up to the quality standards on the West Coast.
Friendly staff, good selection. Great deal for first time visitors too.
Awesome place! Awesome staff. *ask for Geo* if hes there. Strong buds!
Awesome customer service! Love the many special deals happening here.
Gio was awesome! He was very knowledgeable and told me about some discounts I didn’t know about! Thanks for everything.
A BIG SHOUT OUT TO: JASMINE L....KIARA....ALEXIS...MALLORY..AND BRITTNEY.. THEY DESERVE 10 🌟 STARS...They're customer service is awesome. They were very patient with me and very informative. I truly appreciate them all. I also like that the place is clean. And the wait times are low. 5 minutes... I will be returning there...
Absolutely the nicest people possible there. Treat you like a good friend everytime you go in
Although the prices seem fair I don't seem to fit in there. As a senior medicinal patient I have disabilities.The atmosphere is not easy to deal with. The tape keeps me more than six feet away!Wearing a mask behind clear solid panel and 6+ feet away? ....Really?I am hearing impaired to begin with... did you say something? I can't even see your lips move! Are they aware of people that are hearing impared shop there?Quality of product avaiable?Mostly mid to low levels THC. Always out off top level stuff! Why? or are they holding back for a favored patient? (I suspect this of several different dispensaries)This dispensary by far has offered the least amount of assistance, education and customer service than any of the 5 I have visited in East Orlando numorous times.That's understandable since I could not comunicate well with staff, how would they know. Saying I can't hear you may be a clue? If I look confused 😕...
Been to a few dispensaries around Orlando and this was probably my best experience. The staff were super friendly, very educated and the experience was very relaxed
They did not honor the promotion card given to me by my physician. All the other dispensaries honor the doctor given promotions and discount cards when they are distributed to the patients by their physicians however this company did not honor the coupon therefore they will not be getting any repeat business from me. I do not recommend this company. I drove 30 minutes to get pain relief cream for my bad back and medicine and I was denied saying my doctor was wrong for giving out my discount card I go to Marijuana Express MD in Casselberry and according to VidaCann my doctor is wrong and giving miscommunication / misinformation. Maybe I need a new doctor too. Very disappointed with the poor service and I just referred my mom who was a new patient there yesterday. I will no longer go here or recommend anyone else.
The associates were very helpful, professional, and friendly. This store has many products to choose from. One issue I had was that it seemed like they rush to get you in and out quickly rather than being patient and giving new customers time to educate and make informed purchasing decisions.
Save your money Nick the manager worst ever. I went the 1st time to this location to try the gummies. I didn't need them right away I tried them 4 days later the bags were filled with liquid and the gummies were melted. When I called I spoke with Nick the manager who wanted to accuse me argue with me and tell me its not his problem thats how they are. Every bag is sealed except for one he refused to work with me.Do not go NO COUSTMER SERVICE!!! TREATED ME LIKE GARBAGE.
Im starting to put vidacann as the best dispensary with flower. That duct tape is the truth. Also try the king dosci
The staff is knowledgeable of its products and its practices. Decent selection of all Florida owned and operated CBD & THC products. Good sales and promos. Point system available for free product.
So I went in to Vidacann to get my first time discount after there was a problem with my scripts last time. Yadira S took care of my order and gave evil looks from the start and little to no effort in customer service. The scripts that I had to make sure I had before I returned? She didn’t even seal the containers with the scripts like she was supposed to before she put the packaging together, plus the person at the front had to come help her with the order as she continued to stare me down. Horrible interaction with Yadira S and don’t plan to have her take care of me again.
Thank you all for a wonderful experience. The Tikun Eran Almog is the TRUTH! I have severe RA, migraines, etc....I was in EXTREME PAIN when I walked in and hadn't slept.Semoran location was very sweet and helpful. They led me to the rt products to help. I was so pleased yesterday, that I made another order as soon as I got home because I don't want to run out! I hope I enjoy Alaska as much as THE T.E.A! Your bud tenders are very knowledgeable and kind. JUST AN AWESOME EXPERIENCE!
Clean, safe, and professional. Great customer service and quality products!
Honestly is the go to place for carts. I mean fire carts. Take you to the Moon carts. But today I received this one particular c-cell that allows me to control air flow. Str8 fire. Btw the staff friendly and I never wait longer than 5 minutes.
First time discount is amazing. $55 off $100. Picked up an Alaska cartridge and an eighth of duct tape! Haven't tried it yet but I'm happy with my choices and the customer service I received.
Friendly and great quality nugz in classy glass jars instead of cheap plastic like most places.
Major bummer!Sub par flower. I was really looking forward to some nice Durban Poisen but what I got was loose, ratty, low quality dry buds!NOT what one should expect from a "professional" grow dispensary.Yes, it's a plant and plants vary but these were rushed into packaging with very low qualityI should have known when web site price was $50. but upon check out it was only $36.Great to save cash but not at loss of quality!Add some seeds and you have "ditch weed" of days past.
This is a jewel for me. Always awesome product, well stocked and they love veterans and the points always help. Thanks Vidacann (semoran) you all are awesome.
These folks have always been efficient and kind; staff is knowledgeable and helpful.Edit: it's also worth noting that whatever they're "in" or "out" of seems to be reflected almost instantly on their website -- which is very helpful -- and they have frequent specials and flash sales.Additionally, I'm super glad I tried the sublingual concentrates; *chef kisses* -- second best idea I've ever had.
Great employees, friendly and knowledgeable about their products. I bought few different products. The RSO syringe is pretty great as well as the carts. The flower is just horrible and over priced. Smells like expired tea 😂💀
They are good but flower had been low or sold out🤷🏽♂️
I LOVE THIS STORE!! I never wait long. Everyone has a good attitude. It's hard to understand just what might work for me. So all I can do is describe my issues. I always walk out happy. My product is what was described to me. I appreciate that. It's never a waste of money. Like another location I once visited! I really appreciate you guys customer service.
Really chill but hated that they upsold my gf.
Not a fan of the strains, the flower is old and dry and not flavorful.. the carts aren't bad
The best dispensary I have been to yet in Florida.
First time coming in to Vidacann and was very shocked at the service. Place was highly recommended but the desk clerk didn’t even acknowledge it was my first time. I tried to ask a few questions and was very short with me. And they ran out of ones so I was paid in quarters. I really hope you get better with your first time patients. Patients are the reason you guys have a business and should try a little harder to impact your customers experience.
Very knowledgeable staff and I always feel welcome!
These folks have always been efficient and kind; staff is knowledgeable and helpful.Edit: it's also worth noting that whatever they're "in" or "out" of seems to be reflected almost instantly on their website -- which is very helpful -- and they have frequent specials and flash sales.
Excellent product and service, have fantastic DABS, hoping they will carry shatter and crumble soon...
I've walked into most Dispensaries in Central Florida since March 2019, and while It has not been a long time, I have come across many different people. Now I won't name names, but it seems that VidaCann has a higher level of professionalism than others. It seems that everyone who works there is aware and awake. They are very inviting and very calm. It was very pleasant to walk out of that store with my Good Quality Product. Without a doubt, VidaCann easily places among Top 3 Best Dispensaries in Central Florida.
Gio and Sam were both great! Very knowledgeable, pleasant first VidaCann purchase. Flower is great, will definitely be back👍🏻
These folks have always been efficient and kind, even when I absentmindedly tried to walk out without paying, they were kind. I take all the credit for this as it's more or less par for me most days.Also, Tikun is the way to go :)Edit: it's also worth noting that whatever they're "in" or "out" of seems to be reflected almost instantly on their website -- which is good for a number of reasons.
Kiara was super helpful and answered all our questions. Product line was was really interesting and she explained them all very knowledgeably. Very impressed w how clean and hygienic the store was
Knowledgable, friendly and respectful staff. I come from the Midwest cannabis industry and have had dissappointing interactions with most Central Florida dispensaries. VidaCann is one of the few that offers consistent service, product and just overall a professional and friendly experience. Don't let the prices deter you. You get what you pay for.
Great place and great staff and flower.must visit if your in the orlando area.
Very clean, fast, and professional, make sure you stand behind the red obsticle they have. Pleasant first experience and you get $55 off when you spend over $100 ( 1st time visits only ) one thing that sucked is they weren't sure when some merchandise was going to be in? And the employee made me feel like I'd be lucky if it ever came in.
Outstanding Customer Service!!!!!! And employees with great attitudes. I’m glad I found you all thanks again for everyone’s help
Love it. Use their brand instead of the other ones. It's locally grown and usually cheaper, but still more potent.
Really good people and great service I like to go to vidacann
Brittany was fantastic! I also work in the medical cannabis field and I was super happy to see someone so educated. The product she suggested was awesome and our transaction was a breeze. The girl at the front desk was also very friendly but I do not remember her name. Overall it was a great experience!
Wonderful and close by! I recently got my card approved but they have not mailed it yet. They accept your driver's license instead! Thanks for not turning me away like they did at curaleaf. Your staff is very knowledgeable and chill AF. I totally forgot the name of the girl who helped me, but she was a total peach and was able to reccomend the best products for my condition. I have chronic pain and your vape cartridges are fast working and effective! Dtp is my favorite so far. My only complaint is that it can get pricey. But they have a lot of different affordable options like the pre-rolls and capsules. I want to sign up for the rewards program but you have to be 21. I guess I'll sign up next month when I turn 21 next month, lol. But I will surely be a loyal customer now, you guys are the best! Thank you VitaCann for making my life a lot easierand pain-free!
This store deserves all the love. Clean, friendly and efficient.I feel like I'm family when I walk in and they have great effective products.Make sure to use your first time discount on the Tikun Olam line of vape cartridges.I'd love to give kudos to Nick and Charlie for excellent customer satisfaction skills as well. They turned me into a loyal customer for life.Thanks gang!
The best place in town only one you can get Tikun. One you try Tikun brand name strains of anything you will never go to any other brand. Straight from Israel. They have been in cannabis research way longer than us. You're welcome.
Nice little spot but it’s hard to know what they have in stock sometimes because Leafly and their website aren’t updated too often.
Major concern each trip...... their stock is always in question., yet it doesn’t stop their advertising via text and email. Why offer discounts and flash sales when your out of stock items regularly? The disappointment adds up and pushes your customers to other stocked businesses. Demand appears to exceed their ability. The discounts attract you in, only to find “out of stock” is what you have to work with.
The hands down best medical marijuana ive had the pleasure to come across. Staff is excellent amd very knowledgeable. Atmosphere is second to none compared to most other locations. HIGHLY recommend!!
Full spectrum products are phenomenal but staff can use work. The floor is empty looks shady that way, workers are nice but all they asked is what I want not what I need.
I'm not sure why it's taken me so long to write a review, but this is my favorite dispensary brand in the state. The Tikun line is phenomenal and the Alaska specifically will change how you look at vape carts I promise. Tikun's tinctures are also awesome, easy to use and taste like orange as opposed to everyone else's that taste like mint which I hate. Their house branded line is also great. I love the duct tape and PCK strains At this location the staff is always friendly and knowledgeable. They also run great sales often if you sign up for their text alerts and have a great rewards program! What's not to like? That's rhetorical there is nothing.
I'm not sure why it's taken me so long to write a review, but this is my favorite dispensary brand in the state. The Tikun line is phenomenal and the Alaska specifically will change how you look at vape carts I promise. Tikun's tinctures are also awesome, easy to use and taste like orange as opposed to everyone else's that taste like mint which I hate. Their house branded line is also great. I love the duct tape and PCK strains At this location the staff is always friendly and knowledgeable. They also run great sales often if you sign up for their text alerts and have a great rewards program! What's not to like? That's rhetorical there is nothing.
I'm not a pessimist nor an optimist but a realist . And , to be real ... my first impression was incredibly shotty from the Orlando location . As , they gave away MY order . Not cool . However,Daytona was the opposite. 100% customer service from the initial call to place my order down to the long drive and pleasant greetings upon arrival . Heck of a job VidaCann Daytona!