Best deals and best quality. Absolute hidden gem. Staff is incredibly friendly, but Kazia takes the cake. Probably the most helpful person I've met at a dispensaryEditing my post since I've been coming here more than any other spot. 710/10.
I know it's not this store specifically, but seriously - it's a bad business move and huge turnoff for customers. Please Stop raising the price on the small buds deal. Come on. 3 small buds for $50 now? I and most other people only shop sanctuary for those specific deals. When I see 3 for 50 I immediately shop the other dispensaries. It should be 3 for $40. And the best is when you guys do the 4 for $40 deal. This sneaky price raising and constant fluctuations in product pricing sucks and is making me and many many others have to shop elsewhere for these deals.
I am a first time customer and I purchased 2 flower from them and it was tasteless, odorless and the strain was very poor, there was absolutely no potency. I called them and went back there to show it to them and they did nothing about it and said there’s nothing wrong with it. Which i’m telling you i drove 40 mins to take it back and they didn’t care. Something is weirdly off about the flower for sure, seemed somewhat artificial or old but i’m disappointed. i’ll never purchase from them again it’s not worth the money at all. I HAD MY RECEIPT AND THEY DID NOTHING ABOUT IT.
Always the best experience, but today KAZIA, & DANIELL were absolutely amazing. They are very knowledgeable as well as patient with all customers prior as well as with me, Describing the differences between the effects, as well as different routes of administration And products knowledge was amazing. SANCTUARY ALWAYS GETS A 10/10 but these two girls made the experience off the charts the amount of knowledge they both have together is something you very rarely get anywhere else. Thank you both for a great experience!
I recently left a 5 star review and used to love this dispensary. Unfortunately, I bought a 1g disposable from them that started leaking. When I went to return it I was told that I couldn’t return it without a receipt. Maybe you guys should mention that when people purchase your product, this isn’t a product people expect to return and wouldn’t keep a receipt for; especially, since you guys have record of it in your system. On top of this prices have gone up for no reason on the same products. Usually prices go up when quality goes up. This wasn’t the case here. There’s plenty of dispensaries with the same quality or better; and now, with same prices. And they would exchange a product that was defected. I went in on 12/12/2023 and was told to come back the next day by the girl working. I came back the next day and the manager told me I needed a receipt.
This place is the best, best customer service, best products and best prices any where around town. Always stocked up. Fast service. Friendly. And very clean. Evenson has been working there forever and he is awesome. Always has a smile on his face and ALWAYS willing to help. If you have a conversation with him he'll be sure to turn your frown upside down. Go visit the crew at Sanctuary Palmetto in East Boca
I can write an entire 10 page essay on how amazing this dispensary is. From their customer service to the product. Nothing but perfection. They’ve earned a loyal customer.PS has a dispo ever gave you a hat? Maybe two of them? Well guess what I’m wearing it while writing this review. Stop reading and fly over to this wonderful place already!
Awesome place!! The people there are super friendly and knowledgeable. The place is also super clean and the product is incredible. Highly recommend!!
This is my store of choice and would recommend it to anyone. Megan is a very knowledgeable budtender and can help with any questions you have. And don't worry if there is a massive deal going on they will let you know. Can't see myself shopping elsewhere.
Love this place. The staff are amazing and treat you like royalty. Such great people Megan and Jermey were extremely helpful.
Amazing customer service!! Very clean, very professional, very welcoming and super cool!! Jeramie and Megan were able to answer all my questions and guide me on choosing the perfect. Very knowledgeable would recommend to anyone!!
The service was definitely 5 star. I happened to leave my card there and very professionally was called back by Nadya. They held it for me so could come back and get it.
This dispensary is top notch the product is good And the service Is even better Everson was a great Help to me I am in a wheelchair He helped me through the facility helps me with all the product and also help me with a birthday discount he is definitely an asset to this Company definitely make sure you see him
Since the first time I came to this dispensary I’ve never had a great experience. The customer service is probably the worst out there. Today I have a pre order and I’m waiting behind people who are shopping. I’ve been waiting what 20 minutes so far. The product is good and the place is close so I still come here. But if you want service this is not the place to go.
Very good people. Very good value quality consistency.It's cool and friendly they give mad discounts too and did I mention how knowledgeable and kind all the staff is? Can't say it enough... Peace
I’m never coming back here again. They STOLE my $!! I visited Sanctuary today, for the first and last time. They had a 50% off sale off of the entire store, so I indulged and purchased some crumble, which I never do, because of price. I live about 20 minutes west of the dispensary. I drove all the way home, and when I checked my bag (mistake, check it at the store, before you leave!!!!) the little jar of crumble wasn’t there. I immediately got back in my car and drove back. When I got there, Matt, who was the bud tender that helped me, said he was going to check the cameras. “I got you” is all he kept saying. Well, he looked at the video and showed me what looks like his back to the camera and the crumble is on the counter and then it’s not. He did not have any footage of him putting it in the bag. He refused to make me whole again. I’m a 50-year-old woman, not some punk trying to score free product. I had purchased five other items with the crumble. They’re very slick, they do a slight-of-hand routine and they pocket your stuff. BE AWARE!!! CHECK YOUR BAG IN THE STORE, BEFORE YOU LEAVE!!!
Everson at Sanctuary on Palmetto in Boca does an outstanding job! He greets you with a smile, finds us the best deals and leads his team to success! Not to forget Julie at the front desk who also greets you with a smile and Danielle who advises you on the best items for your issues. Keep up the great work!! 🙂
I’ve been coming to this shop for roughly 4 months now and the quality of product is always spot on as well as the service. The staff are incredibly knowledgeable, make great recommendations, and have an expertise around the nuances of each strain that is super helpful for the beginners out there. Easiest decision ever to go to this dispensary!
I’ve visit the store for the first time today , The help and care that they provide here is 100% amazing. They really know there stuff any questions will be answered properly.Thanks to Kleber and Megan for the great experience!
Amazing vibes amazing staff. The quality of the products are superb and the overall experience is fantastic. Super clean and super friendly. Highly recommend coming to this dispensary. It’s a must!
Staff is super friendly, knowledgeable, professional, and prices are legit!!! HIGHLY recommended to all medical patients in East Boca. The Store is new, clean and and stocked for all needs. It’s almost like a dream came true, for reals!!
One of the best dispensaries in the area! Have tried almost 15 varieties of flower and not one has disappointed. The edibles are delicious, they don’t even have a weed taste at all. The gluten free cookies were SO yummy. Matthew is one of the kindest associates here and always treats me with respect. Will continue to be a loyal customer here!
Evenson and Sam are the best. Sam took the time to explain all The different promotions and deals the store had on top of the different locations. Evenson was very knowledgeable about the products they carried and the different levels of product they carry. Will be back and wish I could give them a million stars with a raise!
Great overall interaction! I really enjoyed the staff! Fred, Matthew and Evenson were great to deal with, and provided a great energy! Looking forward to my next visit!
Beautiful location with friendly staff. Matthew helped me, service was fast. Blue mango cookies is fire. Dark chocolate has me gone. I will definitely be back!!
I had a great experience at Sanctuary. Everyone was welcoming and friendly. Alana, the bud tender, is amazing and so knowledgeable. Highly recommended!
Amazing Staff, Prices, and Products. Thanks Olivia for helping me find exactly what I was looking for!
Camilla is my favorite budtender! Great and convenient location.
Fantastic dispensary in East Boca! The product selection is extensive and the staff is extremely friendly and knowledgeable about their products. Great new patient discounts as well!
Awesome new medical dispensary in East Boca! Great products and Amazing service. Everyone was super helpful and the atmosphere was very inviting. Olivia helped me with my order and was super quick and very pleasant. Sam, Fred, and Kyle are also great reps for the Sanctuary.