Surterra Florida Marijuana Dispensary and Delivery

Like the new way of serves. In, Out Quick. Have what you can’t find somewhere else.
Magan was very cheerful.

Had enough mg to buy a few prerolls. Went to this dispensary while at a street festival. Brought my prerolls. got home and container was empty. called csr who incorrectly told me to go back to store, hard to do. Then recd call from manager of store who told me when i have mgs renewed she would replace product. WTH, that means i lose my mg’s and money. several days of emails w/ csr with attitude got my mg’s back. but not my money. not right. all i did wrong was go into the store. so much stress. i will never call csr’s again, totally useless. i am the one who lost in this transaction

3 times i have been there and no animal larry! even in am. who is trying to run this show?

It sounded great on the internet. Until I walked in. Although I was waiting for them to open, I had to wait about 10 minutes because they incorrectly discounted me. I was told it is 60% on the first $250 and then 50% for the rest. When it was finally resolved, I paid and left. When I got home, I realized I had only been given the first 60%. When I called, I was told that it is 40% and it’s given on the second visit. If I knew that, wouldn’t I have split it into two orders? I reached out and got no satisfactory resolution. Too many good ones out there – Trulieve is the best so far – so I won’t be visiting there again!

Thank you, thank you, thank you!
The help I received was superb. I had a lotttttt of questions, the staff went above and beyond to make sure not a stone was unturned with their answers. Everyone was kind and personable, the compassion for the clients is very evident.
I just had to say: I had a great experience at the Clermont store!