Love this location! Everyone is super nice & very knowledgeable about product! The store is ALWAYS clean & Staff goes… above and beyond to make sure you are completely satisfied! THCa…🔥, HiGhLy recommended 😁read more
Love this location! Everyone is super nice & very knowledgeable about product! The store is ALWAYS clean & Staff goes… above and beyond to make sure you are completely satisfied! THCa…🔥, HiGhLy recommended 😁read more
Shout out to Danielle and Sam at this store. Hands down all the employees are so friendly and that’s what keeps me… coming back. All the product is of great quality. I’ve been to about 5 or 6 dispensaries and Surterra is my absolute fave! And ever since they started a rewards program I’ve been in twice to three times a week!!read more
Love their products. Love their customer service. Love their sales. And best of all, you can pay for your order BEFORE… coming in. This is the only dispensary I’ve found with this option. You literally hand them your card, and they hand you your order. No waiting for your turn in line or for stickers to be applied. The package is already sealed and ready to go. 😁read more
Always quick, simple, clean and easy.I love going here the concentration are usually high and they have great deals!!!… Plus the art that Maddie (I think that’s her name?) puts in the largo store is so inviting and aesthetically pleasingread more
Surterra has the BEST flower with the highest THC levels and the BEST prices and discounts ever! I’ve tried just about… every dispensary in Largo/Clearwater and I always walk out empty handed.Don’t waste your time driving around looking for awesome flower and good deals – just go to Surterra!read more
It was first time visiting a MM Dispensary. From the moment I walked into the door, Julie made me feel at ease. She… took the time to listen to my needs, she seemed genuinely interested in what I was looking for and she was very knowledgeable. I highly recommend visiting Surterra!! Thanks Julie!!read more
Kevin was amazing! Above and beyond customer service! The same level of service being given to every customer from each… employee. Great job to Julie as well! Love Largo Surterra will definitely be back!read more
I completely forgot who was working yesterday July 21. But they were incredibly helpful. I received so much information… to guide me in my new I will certainly be going back again. Thank you so much!read more
I walked in as a first time customer and was greeted kindly by “Lauren” – super friendly and knowledgeable! “Raymond”… was the one to ring me out and made sure I know about the products I was receiving. He also informed me about earning points after signing up online; which I did before coming down!Great experience and great products! Will definitely come back for future visitsread more
Bright clean store, smiling faces, good selection. Lauren checked me out and was top-notch! Extremely friendly and… patient. Thanks Surterra and Lauren!!read more
I had a great experience checking out this Surterra for the first time. The person that helped me out was Sam. He is… extremely kind, compassionate, knowledgeable, welcoming, and engaging. Sam helped me pick out the best products and I received a very generous discount as a first time patient. Thank you Sam for making my day and being such a great person to interact with. I will definitely be back!read more
Stopped in for the first time today at Suterra in Largo. Service was fast, store was clean and personnel were very… nice. Julie was the first one I met at the front desk , she was very polite, extremely helpful and made a great recommendation. She seemed very knowledgeable and concerned with my needs. Check out was fast and easy. Flower looks good and I’ll post another review once I’ve tried it.read more
Had a truly exceptional experience with staff member Raymond, what a true professional that thoroughly cares about a… customer/patients needs/wants! His knowledge and experience was so reassuring when my wife and I first came into their facility. He even brought up pertinent questions that a customer/patient should ask upon their first visit/inquiry. We recommend Raymond and his facility to all that are wanting a truly exceptional experience and to be treated with care and concern as if you were a close family member, thank you again Raymond, Barbara &Kevinread more
I have been going to Surterra on Ulmerton for a little over a year now and have always had a great experience! The… staff is welcoming, helpful, and deliver excellent service on every visit. Definitely recommend!read more
Ive been here several times but I went today on 4/20 and everything was 50% off. It was packed! Great dispensary,… friendly and very helpful staff. And they have great deals on random days all the time so check online what deals they have the day you need medicine and there’s a good chance they’ll have some deals. Thanks to the staff if they see this.read more
Ray was extremely helpful! He answered my questions seemingly before I asked them. My new go to. Product reigns… superior to the other local dispensaries!read more
Easily 5 stars. Never long waits. Almost always a sale. If not, decently priced. I like their distillate tool that the… distillate comes in. Flower always great quality. Distillate always great. Lots of flavors and sell Pax carts too. The setting makes me feel relaxed the second I walk in.read more
I came in on my birthday 🎉 and was promptly treated like it was a big deal. Personally in this day and time a… little kindness goes a very long way. I will never shop anywhere else.read more
I want to let you know that this location has been really wonderful to the patients/consumers.A special shout out to… Danielle and Kevin at the Largo, FL store. Both of them go above and beyond the call of duty while they are working.I’m glad the Largo Surterra is a place where I can depend on the professionals to help me with my health and well-being. They put the patient at ease, which places them on the top of the top ten list for the service they provide. This location is a model for the company, a model of how customers/patients should be treated, and just how a business should be run. Thank you for your time.Yours truly,Cindy A DavisSeminole, FLread more
Surterra finally opened a location nearer to my home and they deliver. Combine that with a first time shopper bonus… that’s the best in town; so good I had to call service center to make sure I qualified. Everyone does. First timers get 60% off. Welcome to our neighborhood!😁Update- sad because I told rep exactly what I wanted, what I currently use, and how. Instead of referring me to reserve oil, which is exactly what I need, she sells me float. It is horrible. Now I wasted my first time discount. Know what you are getting. Don’t just take what they hand you.read more
Surterra finally opened a location nearer to my home and they deliver. Combine that with a first time shopper bonus… that’s the best in town; so good I had to call service center to make sure I qualified. Everyone does. First timers get 60% off. Welcome to our neighborhood!😁Update- sad because I told rep exactly what I wanted, what I currently use, and how. Instead of referring me reserve oil, which is exactly what I need, she sells me float. It is horrible. Now I wasted my first time discount. Know what you are getting. Don’t just take what they hand you.read more
Great products and service. Service is passable in terms of the professionalism and service. I’m knocking two stars off… because this is the second consecutive time I’ve had to correct them on either the correct amount of quantity or cost after a discount they forgot to apply on an online pickup. My favorite is when I was told one amount today for the total and it completely changed when I went back to collect my dispensed amount. That makes the whole thing not only inefficient but it now kinda breaks my trust.read more
As a brand new / 1st time customer my experience at Surterra was world class. I had a lot of questions and Cam and… Chase had a lot of answers and I mean great answers. Cam and Chase were both incredibly knowledgable and incredibly patient and I really appreciate them educating me with their extensive expertise. And a special thanks for staying late as a result of all my questions.read more
Surterra finally opened a location nearer to my home and they deliver. Combine that with a first time shopper bonus… that’s the best in town; so good I had to call service center to make sure I qualified. Everyone does. First timers get 60% off. Welcome to our neighborhood!😁read more
Shout out to Lauren for her great customer service. I really appreciate all the help she gave me. The all-in-one… cartridges I bought were amazing. I will be back soon.read more
40% sale was great! Cameron helped me out tremendously with great customer service and suggestions.I will definitely… be back when there are great sales and also due how I was treated by Cameron. 5 star service!read more
First visit and it was fantastic! Ray at the front desk gave me the lowdown on how things operate and I couldn’t have… had a better experience. Unlike many other places that treat you like just a number it’s nice to have a change of pace and professionalism. Got my Northern Lights, will definitely return. The whole crew rocks!read more
Chase was outstanding to work with on my visit. He was very knowledgeable and friendly. What a great combination! … Maddie helped at the end of my transaction and she was very kind as well. It was a good experience.read more
Staff was very helpful, I was in and out and since I was a first time customer I got 60% off!! Can’t beat that deal.… They have great product’s, better than what I have been getting, that’s for sure. I highly recommend Surterra Wellness.read more
Cam is a employee there and he was so nice and helpful and patient with meI’m very new to this kinda stuff and he was… fantastic thank you for a wonderful experienceread more
One of my first experiences at Surterra. Chase and Raymond greeted me and got me acquainted with any specials and were… able to answer pretty much any question I had. I finally got back to Joe, who was extremely friendly and welcoming. Great team guys!read more
Please check out their live rosin, oh so yummy. Danielle s so awesome, she made me feel at home and I will be back… again and again.read more
I had a pickup order and Jess and Kevin were super efficient and had great customer service. Thanks again!
Honestly I love surterra, the quality of product is superb. I love the lower prices and great quality, knly thing I… wish they had is a points system for how much I frequent and spend. Otherwise 5 stars for me💗read more
Thanks Dani and Kevin for an AMAZING first trip to Surterra. Great customer service and great products
Great staff friendly and knowledgeable great products
They were so sweet and helpful at the front desk. Great experience.
Rudest front desk women I’ve ever encountered. Never giving them my business. Incredibly short and acted like it was a… hassle to explain how things worked to a first time customer. No worries as I won’t be going back. Pay for Cruella DeVille to take some costumer service training.read more
Lauren and Weston get five stars for being the sweetest and most efficient dispensary team in the world! Awesome job… and thank you!read more
Surterra Largo is amazing!!!!! Fast, friendly, patient and FAST!!!! I have only have been to four different… dispensaries in Florida. The professionalism of the staff at Largo Surterra is wonderful.. In other lobbies of other cannabis companies. Are less than desirable.. I have heard the staff at other companies. make fun of patient MMUR profile pictures and laughing about it IN the LOBBY!!!. Not cool man, just not cool. At other locations there will be fewer patient in store than at Surterra- Surterra will get me out faster. Even if they are busier.. I have failed to leave a good review for a long time. This is overdue and can be times by 10000.. I should/could have left a positive review at each of my visits. Somebody needs to get that staff some free lunches or a bonus for being soooooo awesomeread more
I equate this place to the local Vidacann now. You are more likely to end up with dry bud/flower from this location… then bud that has been kept at optimal humidity and handled at industry standards. Dry bud, depending on how dry has little to no medicinal value. I don’t want to spend .25 cents a gram on dry bud because I have no use for it. Thanks but no thanks.read more
Justin was very helpful with explaining the different options on the menu, I was able to make a confident selection… with his assistance. Danielle is absolutely delightful, and together they made this a much easier experience than I was anticipating. I’ll be returning to this location in the near future.read more
Love Surterra not only for their great quality products but the ambiance and the super sweet employees, always feel… relaxed when I come hereread more
I really like their Distillate and PRO concentrates. Effects are what they say. I vape them with a DVT4/Rim C at 380… deg in a Ti cup. This med vapes very clean and complete. Very efficient along with the new applicators. Surterra did a real good job on these!read more
My first time there. I had a discount card from my dctor. They said they don’t take it anymore . there’s no date on… it. I will not be back to this placeread more
Surterra is beautiful ! Great variety in products! Great customer service ! Very clean and Very organized… 😊💯 Kevin was my wellness coordinator and was beyond helpful . I will be back for sure ! They have it all ❤️read more
Today was my first time at Surterra in Largo and Nick kindly answered every question I had (and there were many). What… can sometimes be a stressful process finding new products, he made me feel very confident with the purchases I was making. Also, Kevin at checkout and the woman at the front desk (i did not catch her name) were very friendly. Overall, the staff at surterra is absolutely amazing. Completely stress free experience.read more
My first visit was awesome, I was a little nervous not knowing much about this process. My concerns were quickly eased… as I discussed my issues and Danielle described the various products that would be beneficial, following the advice she gave I was happily surprised at how much this helped! I will definitely be back! Thank you Danielle and Surterra for your knowledgeable advice assistance and product quality!read more
Excellent service and availability. Recently moved from Florida and I wish we had them here. I recommend this to… anyone that has a medical card, as they are focused on providing knowledgeable service and recommendations on product that works for you, unlike any other provider like truliveread more
I just got my card today. Went to the competition because word around town is that was where I should go. It was… uninformative and I felt like I was talking to a guy around the corner from a high school.On my way out driving around the corner I see Suterra and pull in. Right from the beginning customer service was A+ all the way till the end. He was informative, explained everything, and answered every question. Felt extremely professional to the point where I knew he had to be the manager… I was right. Kevin was the man and I’m sure he’s trained his team to be just as A++ in the customer service of this industry and especially to someone who has never been to a store before.👍👍read more
Very friendly and supportive staff! Kevin did a wonderful job with presenting all the viable options for me. 💯
I picked up 7 grams of preground flower today an there is so many stem pieces mixed in. Be careful when rolling or… putting into your bowlread more
Danielle helped me with all of my needs and helped me to get the right products. I will definitely be coming back. They… made me feel very comfortable and loved the atmosphere also!read more
First time customer with Surterra and Becca was my guide today! She was AMAZING! Helped explain all of your products… and was very knowledgeable and helpful. Thank you again very much…You have earned a customer!!!read more
My first time here and felt like home. Danielle took lots of time explaining everything and answered all my questions.… My new favorite place to shop! Thanks Danielle for all your help!read more
Danielle went above and beyond to help me 5 stars awesome!
This place is great! Nick and Jess were so caring, helpful and knowledgeable! I will continue to come here!
This was my first time in a dispensary and the experience was wonderful. Excellent staff and comfortable environment.… Danielle was very kind and helpful to walk me through the options. Thank you!read more
Danielle and her crew there were very down to Earth and explained their products thoroughly. They were not pushy… desperate for a sale. This is a good first dispensary for beginner users.read more
Found a superb shop close to my house that blew me away with service and information! Quality products and friendly… helpful staff with cleanest display and atmosphere. Nick and Westin were so considerate since I came in 5 minutes before they were supposed to close. Will recommend and return. Thanxread more
Very clean! First time visit and Nick and Westin helped so much explaining the variety of products and the benefits of… the different uses. I didn’t know anything about the difference in the locations for different strains of the plant. Prices were reasonable and they are so close to the house. Will recommend and return! I am trying to recover from old age and have a helper and they were very curteous to him as well. Curbside service if I’m alone. See you soon, thanks guys!!read more
From walking in the front door to walking out again, it was a very informative visit. The receptionist was Awesome. I’m… sorry I missed both girls names. But They both did a great job!read more
Everyone there is good lookin and of knowledgeable about their products. Smart and pretty… the total package id say!… 😁Im reluctant to say this because it may cause myblittle diamond in the rough to become more crowded. But the world must know the truth. Prices are better and products are better than the compitition. ✌read more
This store was very welcoming and had a great variety of products to choose from. Nicholas R. helped with the purchase… transaction and was able to help answer all the questions I had! Highly recommend this location! 🙂read more
Gorgeous store! Very comfy and clean! Everyone was super friendly, and helped me very quickly! It was my first time in,… and I was pleasantly surprised! Surterra has a new customer!read more
This place is great. They are very informative and attentive. I really appreciate all their help in understanding the… different kinds of products.read more
Nick & , Jessica were excellent with product information and their professionalism and ethics we’re outstanding, Weston… always has a bright smilee; so check gbjs place loutoutstandingread more
Great first time experience good price nice folks would like consultant
Really used to love this place. But no rewards points anymore and so expensive. Shirts are $30
It was my first time there. Westin helped me and was awesome! (I apologize if I misspelled your name) I will… definitely be back! Thank you!read more
Popped in from a weekend at the beach. Interesting layout , products are curated by the staff. They made me feel… comfortable and really listened to my needs. Excellent selection of tinctures!!read more
Popped in from a weekend at the beach. Interesting layout , products are curated by the staff. They made me feel… comfortable and really listened to my needs. Excellent selection of tinctures!!read more
This means much to me to share my experience. It’s hard for me to even leave my home with this insane incurable… neurological disease, much less go into places, but I gave Surterra another chance yesterday, and Kevin changed all of my experiences to date for the better, there is hope! Kevin immediately greeted me at the door, it was service from beginning to end with Kevin. He was already answering my questions my concerns, while checking me in. Kevin then carried this amazing patience and compassion forward, this was clear, I was serious about believing there is a more natural path in finding a way back to health to life, Kevin took things as serious as I did. I’m not wanting or in this for a buzz, a high, I just need hope, I just need help. Medical marijuana is a process, but it’s so hard financially & so much to learn, I’ve tried and tried, yesterday instead of just listening to me on how I’ve tried different things, Kevin was determined to begin a journey of changing the path I was on, to one of success, offering to work with me one on one even after yesterday, to write down a plan to go by to work together on in a smart way, to consider finances, to consider what I’ve already tried, to focus on where I found the positive experiences, and how we CAN find the right path. I can’t tell you Surterra, enough of what Kevin’s professionalism meant to me, I believe him, I believe in the products, it means the world to have this experience that I did, that there is a person like Kevin in this world ready to go the distance for no other reason that I felt, than to help me get back to my fighting, happier, hopeful self, I believe between Kevin & I, that we will find the help I believed was always out there in this area. Thank You Kevin!read more
Just picked up a yummy 1/4 of Jackie Girl pre-ground flower. Staff is totally knowledgeable and loves sharing info. All… in all great resource and dispensary.read more
First visit to Surterta. The guys on staff were polite..informative . I will definitely use them again. Thanks Nicholas… and Kevin. Definitely 5 stars..read more
Danielle was great! Explained the products and what would most likely help best based on my symptoms. I’m also new to… medical marijuana, so she made it easy for me to understand how to use the products. New customers also get a 75% discount. Can’t beat that. Highly Recommended!read more
Thank you guys for the amazing products. Wonderful customer service. Your Relief Patch was perfect for my lower back… pain and your Zen vape was just the right amount to make my day easier to handle without random bouts of anxiety. Love how they heat up just right to give you the most beneficial intake. The reserve oil taste great by the way!!! Relief made simple. Thank you!read more
Thank you guys for the amazing products. Wonderful customer service. Your Relief Patch was perfect for my lower back… pain and your Zen vape was just the right amount to make my day easier to handle without random bouts of anxiety. Love how they heat up just right to give you the most beneficial intake. The reserve oil taste great by the way!!! Relief made simple. Thank you!read more