Surterra Marijuana Dispensary and Delivery in Pensacola, FL
5046 Bayou Blvd
Pensacola, FL 32503
Pensacola, FL 32503
Hours of Operation:
MON-SAT: 10-7
SUN: 12-5
SUN: 12-5
Payment Methods:
Cash & CanPay Accepted
ATM Available On Site
Dispensary/MMTC – Open
A Surterra Wellness Center located at 5046 Bayou Blvd in Pensacola, FL 32503 is now open. This cannabis store in Pensacola is conveniently located to service Cantonment, Milton, Navarre and Escambia County overall.
Surterra Wellness provides top quality marijuana products to patients with a Florida medical card. This Pensacola cannabis store has the popular Coral Reefer cannabis brand, a collaboration with the singer Jimmy Buffet.
Surterra is dedicated to building far stronger standards in the cultivation, extraction, and production to help provide patients great THC and CBD menu products. Low THC high CBD products are available to MMJ patients near Pensacola as well.
Surterra Products
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SURTERRA MARIJUANA DELIVERIES RX – AVAILABLE NOW!
Surterra Wellness cannabis RX products are available by home delivery or business in Pensacola, Cantonment, Milton, Navarre and throughout Escambia County. FREE Statewide Delivery!
Call 850.391.5455 between 9am-5pm est Mon-Fri for Surterra Deliveries RX.Surterra’s low-THC High CBD products are available for patients with a Florida Med Card who need non-euphoric care.
Find a recommending doctor on our Doctors Maps or fill out the Patient Registration Form to get started.
What People Are Saying
Brooke Cooper
19:46 15 Jan 20
Loved them but no more delivery. The free delivery was everything. Hard when you are disabled to get out. I’ll move on to a closer to home dispensary.read more
Shannon
12:40 01 Jan 20
They are very nice and clean . Great products . However it’s very difficult to get any flower other than tillamook strawberry because they are always out of stock. The cartridges are great though, grand daddy purp is my favorite. If you need cartridges, patches, Or distillates, this is my go too.read more
Molly Motis
21:22 04 Dec 19
Going to this dispensary is always a delightful experience. Everyone is so happy and stoned. Get your card, DO IT NOW!!
Cindy Zimmerman
16:00 02 Dec 19
This is my favorite store in Pensacola. They get five stars for having a welcoming and warm atmosphere, friendly and very knowledgeable people, and consistent supply. New flower is very nice and competitively priced. I hope as they change names and assimilate the Parallel brand that they will keep their same public business model. It’s just a great place!read more
Janice K
16:26 22 Nov 19
Everyone there is helpful and very nice! When you walk in you are greeted by all. If they can help you right away they will or if very busy you can sit comfortably in the seating area. But when I’m opening comes you have that representative has full attention on you. They can answer any questions you have. If they are not sure they will find out for you! Great place for your medicinal needs! You won’t regret going. Oh and pricing is very fair!! Enjoy!read more
Carol Hache
17:05 03 Oct 19
It was my husband’s first time getting his Medical Marijuana. Very helpfulWell organized place to get your MM needs. Great environment everything well explained and all questions answeredread more
Laykn Long
14:56 29 Sep 19
Great product! I had no trouble with any of the carts I purchased and they lasted as long as I felt they should have. Everyone I spoke with was very kind and helpful. My delivery guy was awesome. He was very knowledgeable and laid back. Ive really enjoyed my whole experience with them so far.read more
Steven Wagoner
21:00 23 Sep 19
These people are always really nice!! India and Brian did a GREAT job!! I don’t remember everyone’s name but everyone I’ve ever dealt with there has been very kind. I have questions about everything and they never made me feel like it was too much. Thanks kids! Good work!!read more
Sarah Drahn
19:52 13 Sep 19
First time I’ve ever ordered. Completely new to all of this. Yesterday I placed the order, with delivery today. I didn’t hear anything all day till they were 10 min away from my house. Very disappointed.Am I expected to just sit home all day??? Plus I can’t get through the local store, keeps sending me to a call center.read more
Chris Kaczor
18:23 03 Sep 19
India the Lead there is one of the best examples of Customer Care I have ever done business with her compassion to treat your issue with ownership even though the conflict was not her fault. Her product recommendations, knowledge,and demonstration are perfection. I can spend my money at any of the 7 or 8 dispensarys in the area but because of her I choose Surterra Wellness Pensacola.read more
Blank Blank
18:29 23 Aug 19
This location is awesome. Always helpful. But their customer service number is the issue. They will tell you something is in stock, just to find out when you get there, that it’s not available.read more
Susie Feely
22:46 22 Aug 19
I always have the best experience every time I shop. The staff is so kind, knowledgeable, and helpful. The store is always clean and the prices are reasonable. The location is also very convenient. I love that they offer a delivery service, they are so fast, and always get my order correct every time.read more
Perdido River fungal research Center
16:12 29 Jul 19
I’m giving 3 stars for the fact that they only have 0.5g prerolls in flower and their pricing. if they had more flower options and better pricing, I would give them 5 starread more
Timothy Bodie
01:45 19 Jul 19
I had a fabulous customer experience at Surterra in Pensacola. Kristina made me feel like she was excited to help my Wife and l complete our application for our cards. She took care of everything for us by completing the online applications on our phones in just a few minutes. Then she answered all our questions about the products and purchasing process. It made us feel like providing good service was her number one priority. I am sold on Surterra.read more
Jennifer kurth
20:32 15 Jul 19
How great are they! What an awesome experience and such wonderful staff. They shared the benefits of both CBD and THC and how they could complement each other for me personally. Thanks so much.read more
Bradley Knowles
19:43 13 Jul 19
I love this place. Great medical cannabis products. Quick to get in & out, the employees are great. Prices are competitive. Only issue is the small parking lot. It has a huge pot hole at entrance & very tight to maneuver around.read more
Heather Culpepper
15:13 11 Jul 19
Surterra is 1000x better than Trulieve! More personal service and less of a wait. Plus they take credit cards! Trulieve, you’re fired!read more
terri king
02:37 11 Jul 19
Great plac3 I took my mom here a lot my mom just passed away but this place was so warm and friendly. Great place to get the help you need!read more
Janalin Bennett
17:12 24 Jun 19
This will be the last time I come to Surterra. I came and ordered the Revive AM. They gave me the relief instead. When I pointed it out I was informed by the clerk and the manager that all sales are final. I hadn’t even left the building yet?!?!? So now I just had to fork out money for a product I didn’t even want and then you have the nerve to tell me I could purchase the correct one?!? The wait time may be long at Trulieve but at least they will give me the product I ask for and charge me correctly!read more
Christian
14:10 13 Jun 19
Quick service. Nice staff. However the vape cartridges DO NOT use all of the product. A considerable amount of product is still in the container and will not come out. Happened 2x with the Grand DADDY purple, and the Nayaka too. 2 different vape products, same problem. Definitely feel I did not get my money’s worth. $60 each.read more
Natasha VanHeteren
18:17 22 May 19
Wonderful staff everyone is helpful and knowledgeable. The atmosphere is really inviting and relaxing. By far my favorite dispensary and I’m really excited that they’ll be opening one in fortwalton soon!read more
Sherry Ewy
13:25 22 May 19
Truly the happiest place on earth! Wish they had WiFi, but I’ll take the free delivery in its place;). Their products are flawless!read more
Sharon King
19:48 01 Mar 19
Suterra is fantastic! They have such a wide variety but never make you feel rushed. The office is clean and inviting. The staff is always nice and helpful!read more
Jeremy Ohlinger
15:19 08 Feb 19
I’ve never actually been to the physical location, but their free delivery was quick and painless! I normally hate going to dispensaries because i feel like i am talking to robots, but the delivery felt really personal and i got to ask all the questions i normally do but receive actual answers. The vapes work extremely well, and aesthetically are the prettiest in Florida. 4/5 stars because i wish they sold flower cup. I included a pic of their beautiful cartridges!read more
Kyle Stone
12:25 08 Feb 19
Fast, friendly staff makes it easy to pick up your prescriptions or stay home and enjoy Free delivery. They are very helpful in helping you understand what products would be right for you. Their prices are affordable and competitive with other organizations of this type. I am overall very pleased with my experience with Surterra.read more
Kim Smith
21:08 11 Jan 19
Grateful that they are helping people with medical needs. Very friendly staff. I just wish they had more to offer. More products. Better visual aids, more information on their productsread more
Nancy Lytle
21:55 10 Jan 19
Janna was my delivery person and she was prompt and very personable. Every my dog approved. She even made me aware of CBD treats for dogs, I’ll have to check those out. Anyway, Janna was great, I always have great experiences was Surterra and will keep using them.read more
Taj Salisbury
01:06 06 Jan 19
Great location. Staff were very knowledgeable and nice. Very clean. Had leaflets out for you to read. I was not scared to go here for its not located in the hood.read more
Catherine Olson
23:13 30 Dec 18
I found the tinctures very consistent and they worked as my doctor intended. Janna delivered happily and professionally on a Sunday! Her instructions were understandable and matched what my doctor told me. I haven’t been to the store, but my experiences so far is very similar to most all medical nurses who do home visits. I recommend this company wholeheartedly.read more
Nikki Hart
14:18 05 Dec 18
The employees who work there are very knowledgeable & patient & always greet you with a smile..The atmosphere is calm..If I could I would give this place 10 starss!!! Awesome people & place! Highly recommend!!read more
Debra Taylor
22:34 20 Nov 18
Today is the first time I’ve had a home delivery. Lewis called ahead, as promised, arrived on time, and took extra time to educate me about how to use the various products and the results I might expect from each. His customer service was outstanding!read more
Kratom Culture
08:26 09 Nov 18
Nice store. Clean. But… This isn’t medical. I have no idea what strains I’m getting. They did get Florida’s Finest in, which had the strain listed but yesterday when I went they were sold out of almost everything. I will stick with Trulieve!read more
S Z
16:06 21 Oct 18
I’ve been to the Pensacola location a few times. The staff is very professional, knowledgeable and efficient.Update: Although I’ve returned a few times, the best experience was one that I had recently with David. A friend was a new customer and I accompanied her to the store. He was extremely helpful and she was able to make her selection with confidence. David is the reason that she will more than likely return to the store.read more
atlcollie
23:51 15 Oct 18
I just wanted to say that I really appreciate the home delivery since I’m about an hour from your Pensacola location. Janna arrived right on time today and was so friendly and professional. And she loved our dogs so that was a plus, too. Thanks again for offering this service.read more
Sonya J Giannone
20:34 24 Sep 18
Louis, from the Pensacola store delivered the products I ordered and answered ALL my questions! He has a thorough knowledge about Surterra products and was extremely helpful explaining how your products work. Great experience talking to Louis. Highly recommend!!!read more
Deedra Inez
19:59 12 Sep 18
I just want to say that the delivery drivers are the absolute best especially Melissa Tucker. She is always on time. She checks in early to tell me when she is coming. Then she texts a few minutes before arriving. She’s pleasant and friendly and knowledgeable. I like all my delivery folks, but I find Melissa to stand out among other great folks with Surtetra. One very happy and grateful customer here. I’ll always be a Surterra customer.read more
Ann Mclaughlin
15:16 07 Sep 18
Great experience beginning to end and it was delivered right to my door. The delivery person, Melissa ( & trainee Brad ) was knowledgeable, professional and just darned pleasant. If forced to say one less than great about the experience it would be the “ on hold “ time during my phone call. I wanted to speak with a person at first, just to clarify the process & for a little bit of guidance. It honestly wasn’t THAT bad & they do let you know your place in the queue . Now that I know what I’m doing I won’t have to deal with that slight inconvenience again. 👍👍👍read more
DL Bullock
20:40 03 Sep 18
Wow, what a wonderful experience we had in this store. Staff was well dressed, smiling, well informed and more importantly they were eager to help one another! Our wellness coordinator was David, he answered every question, made recommendations, and again-more importantly, made us feel completely comfortable. Thanks David!dlbullockread more
gwendolyn carlson-holton
20:40 31 Aug 18
They are relatively new and have some issues, like when they get super busy, but overall I found the experience positive. I recommend going 15 minutes before closing, I’m usually the only customer at that time. I found the staff knowledgeable and the environment is peaceful.read more
John Andrews
19:41 27 Aug 18
Terrific…. this pharmacy is a highly professional establishment staffed with people that are as knowledgeable and caring and patient as I could hope to find with a health care provider.The wellness coordinator who assisted me ( Angela ) was able to fully answer all of my questions and concerns with easy to understand explanations and a demeanor that was comforting and engaging. Thanks Angela and suterra, I will see you again soonread more
Dustin Godfrey
17:33 17 Aug 18
Just received my first delivery from Surterra Wellness. What a pleasant experience it was. For starters, FREE Delivery?! Sign me up! This helps out so much for someone like me who lives in the middle of the panhandle, halfway between the Pensacola and Tallahassee store, both about one hour and forty-five minutes on either side of me. I was sent a text the morning of my delivery with a window of time they would be arriving. I received a second text when they were about 15 minutes away. They quoted me 11a-12p and arrived at 11:10! Very nice! My delivery person was Melissa Tucker and she was extremely helpful. She went over my medicine with me and informed me on the best time to use which ones, and the desired outcome of each based on my needs. I will definitely be using Surterra and their delivery service often, and I recommend anyone with their med card to check them out!read more
Rodney L. Chandler
17:48 11 Aug 18
Received my first order delivered straight to my front door by Janna. After checking my ID, she gave specific instructions on how to use the product, was very professional, shook my hand when she arrived and left, and I have no complaints whatsoever on the delivery that I just ordered yesterday. Super-fast delivery from out of town with a personal touch.read more
Rachel Poore
00:45 10 Aug 18
This place is great! Everyone I have encountered has been pleasant, knowledgeable and professional. I have RA and they made informative suggestions and I have been, nearly pain free since using thc/CBS. Plus, they deliver!read more
Martin Owen
17:31 21 Jul 18
The dispensary/office/store – whatever you want to call it, is superb. A very professional environment with very good staff.The home delivery is excellent. Order over the phone and receive a delivery time. The morning of the delivery you get a call to confirm the time slot, and a further call when the delivery is 5 minutes out.Melissa Tucker has been my coordinator the last couple of times and she is very good to deal with. Professional, efficient and really nice.It couldn’t be a better experience.read more
Marisa Hutchinson
19:19 28 Jun 18
I absolutely love every employee I have had the pleasure of working with at Surterra! From the phones, in the store or the delivery teams the customer service is exceptional. Most recently Melissa has been my delivery driver and she is phenomenal! They always remember me and my preferences and make their customers feel like a priority!!read more
Eliza Collier
13:33 22 Jun 18
My initial first time patient visit to Surterra in Pensacola was enjoyable, and I was treated with respect and dignity. The representative that assisted me was very polite, courteous, and informative. My second visit was quite a disappointment. The representative was curt and terse with me. He definitely was not friendly or courteous. So, in summary, I guess it depends WHO you get as to what type of service you will receive from Surterra. The names of the representatives I interacted with have been left out on purpose. As for the quality of Surterra’s products, I find their vape pens to be very harsh, but they do work well. I tried the tincture oil, and it is much easier on my throat and lungs however, it is more expensive and it takes longer to work. I will keep this review updated for you all. I am still on the waiting list for Florida’s finest. I was put on the waiting/call list however, no one ever called me so, I am waiting for the next shipment to arrive.read more
David Bounds
21:09 29 May 18
First impressions last for sure! I imagined what this type of establishment would look like and boy, was I wrong!It was like walking into a boutique! The staff were dressed very professionally and every face had a pleasent smile.The staff was very knowledgeable, considerate and took their time to make sure my wife and I understood everything.Cash only business so be prepared for that (they do have an ATM machine so don’t worry!read more
Teresa Mitchell
19:08 29 May 18
Surterra’s Wellness Coordinators are always pleasant and knowledge. Their delivery drivers are prompt, friendly, and able to answer any questions you have about the products, which are of great quality and reasonable price. I can’t recommend them highly enough.read more
Dita Gardner
19:18 04 May 18
They called me (& sent a text the day before my scheduled delivery, and sent me a text right before arrival so I was watching for the driver and I was ready and prepared! They ask for no gratuity, but they certainly DESERVE it! Blake F. took the time to explain each product and he answered several questions for me! Great service, no question! Very knowledgeable and willing to help. Hat’s off Surterra! Appreciate the nice “first time” buyer discount too.read more
Kim Anderson
01:51 10 Apr 18
This was my 1st delivery from Surterra. I was super impressed with the man that arrived from Surterra,Jamie. He was clean cut, professional & had a wonderful personality. Hope I get him again. Great service from everyone. Superior products, cutting edge technology, competitive pricing & caring employees. Keep up the great work. Thanks, Jamie, for answering my questions & taking the time to make me feel comfortable. You are an asset to your company!read more
