Surterra Marijuana Dispensary and Delivery in Lakeland, FL
1222 S Florida Avenue
Lakeland, FL 33803
Lakeland, FL 33803
Hours of Operation:
Mon – Sat 10am – 8pm
Sun 11am – 5pm
Sun 11am – 5pm
Payment Methods:
Cash & CanPay Accepted
ATM Available On Site
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Dispensary/MMTC – Open
A Surterra Wellness Center located at 1222 S Florida Avenue in Lakeland, FL 33803 is now open. This cannabis store in Lakeland is conveniently located to service Winter Haven, Auburndale, Bartow, Plant City and Polk County overall.
Surterra Wellness provides top quality marijuana products to patients with a Florida medical card. This Lakeland cannabis store has the popular Coral Reefer cannabis brand, a collaboration with the singer Jimmy Buffet.
Surterra is dedicated to building far stronger standards in the cultivation, extraction, and production to help provide patients great THC and CBD menu products. Low THC high CBD products are available to MMJ patients near Lakeland as well.
Surterra Products
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SURTERRA MARIJUANA DELIVERIES RX – AVAILABLE NOW!
Surterra Wellness cannabis RX products are available by home delivery or business in Lakeland, Winter Haven, Auburndale, Bartow, Plant City and throughout Polk County. FREE Statewide Delivery!
Call 850.391.5455 between 9am-5pm est Mon-Fri for Surterra Deliveries RX.Surterra’s low-THC High CBD products are available for patients with a Florida Med Card who need non-euphoric care.
Find a recommending doctor on our Doctors Maps or fill out the Patient Registration Form to get started.
What People Are Saying
Alisia L.
20:13 24 Oct 21
Allan was so so awesome. It was my first visit so I had a million questions and he answered all with so much info to provide. The place was clean and welcoming.read more
Hailey V.
16:15 09 Oct 21
Business is great but location is terrible you can never find a parking spot. Need to move to a location with more parkingread more
Taviee 3.
18:56 17 Aug 21
Ms.Lisette always makes sure my order is processed. In and out… #swiftly
Justin L.
00:14 17 Aug 21
lisette is one of my favs here shes always knows whats good and makes the experience of shopping here great and fun love this store😁read more
John C
22:17 16 Aug 21
Great staff! They go above and beyond for their customers, always clean and nice environment. Special thanks to Lisette! She makes her customers feel welcomed and her professionalism is impeccable !read more
Monica Y.
00:46 16 Aug 21
I’ve been going to the Lakeland Surterra now for a bout a year, and the customer service has been great! Lisette has helped me numerous times. Not only does she always inform me of any current promotions, she also gives great recommendations on products! Thanks a lot!read more
Amanda R.
18:08 11 Aug 21
Jesi was so helpful and kind. I have been struggling with finding the right remedy and she lead me in the right direction. She knows her stuff.read more
Angelina C.
19:16 08 Aug 21
Amy is awesome! It doesn’t matter if I’m having a bad or good day, she is always so nice and patient.
Brittany
17:44 23 Jun 21
This place is AMAZING since day one! Amy is AMAZING!!! She really knows product knowledge and any deals that are going on. She is on her game! Give her a raise!read more
Will C.
20:02 13 Jun 21
Charity was great! She took the time to help me understand my options and what would work best for me. Everything she recommended was great. Thanks for your help Charityread more
Chhaya E.
15:55 04 Jun 21
Amy at the front desk was awesome today. She made a change to my order, then redid the change with no fuss to get my order correct. I absolutely love the staff here. From front desk, to management to the checkout area, everyone is always so friendly and helpful. I love the environment you guys have built here. Happy client here, please keep it up. ❤️🙌read more
Richard P.
23:37 31 May 21
Listen…. After a long 4 hour drive in traffic… Relief is all I wanted. I thought… “Who will stay open late enough to pay a visit???”. Yes my local Lakeland Surterra answered that call. Why am I taking the time to leave a review? My experience is why, Amy is why!!!!As luck would have it I’m normally greeted by her. With every occasion it’s with the energy of… Well the only thing I can compare it too is when you’ve seen a friend you haven’t in a while and get to catch it. Every time! Literally it’s a whole vibe. Not only is the energy key, but she always helps me put together the most therapeutic combinations. Truly a VIP experience from her. I could go on and on about all the great people there. I won’t front like I don’t shop around for the best deals…. But when you build this type of relationship it’s the reason I’ll happily frequent this location more and more and recommend to all my fellow patients. And not to mention y’all do offer the best deals. SMH!!! Don’t sleep on this location like I did!! Thank you for making my day after such a long one!read more
David L.
13:39 19 May 21
This place is Great!! The most helpful (and very knowledgeable) person in the whole world is Dawn!! She can help with ANYTHING!! Very pleased and recommend this dispensary to EVERYONE!!read more
Ashley H.
18:10 05 Apr 21
First time going into Surterra and I was blown away! The other dispensaries that I have gone into sometimes make me uncomfortable. I feel like information is thrown at me way too fast and I feel overwhelmed after leaving. However after today, This is one of the only dispensaries I will go to! Alisha was an absolute gem, and made me feel extremely comfortable. I have very bad social anxiety, and Surterra let my boyfriend, who makes me feel much for comfortable (I joke that he is my emotional support human) inside so that way I was comfortable. Alisha was amazing during the consultation, explaining everything to me, listening to my needs, as well as very personal, identifying with things we both experience. 100/10 would highly recommend and will definitely be going backread more
Joseph H.
04:41 12 Mar 21
I had the absolute pleasure of working with Alisha at check out. She did a tremendous job answering all my questions and giving extremely helpful tips. Her knowledge of each strain and interpersonal communication was fantastic. She helped me understand what to expect and provided general dosing recommendations. Glad to call Surterra of Lakeland my Dispensary of choice.read more
Michelle F.
19:56 02 Mar 21
Lisette was very helpful. She came out and took the time to handle my situation. I left a very happy satisfied customer. The place is beautiful on the inside. Very clean and new. The staff was very sweet and helpful.read more
Karen M.
17:37 01 Mar 21
Tracie, the Wellness Coordinator here in Lakeland is absolutely a million dollar employee at Surterra! Not only is she genuinely concerned about helping you, she patiently teaches me about new things! Please let her know what a great lady she is, she is truly appreciated!Karenread more
Renee F.
01:19 25 Feb 21
Alisha has helped me multiple times and I just love her! So upbeat and bubbly. Knowledgeable and more than willing to help and explain anything needed. And ALWAYS has a smile on her face. Makes the entire visit pleasant. Thank you for loving what you do and just being you! Definitely ask for her the next time you go!read more
Mateo Fitzgeraldsonman J.
00:43 25 Feb 21
Had a crazy sale today but these fine folks kept it very together and were still smiling even with all the craziness. I had never been to this Surterra (only been to another location once) but it’s a really cool building and really spacious inside. Good with covid and all that. Anyway, the product I got was actually quite effective and overall very enjoyable. Even better with the sale. Thank you Lisette for calling me to let me know y’all had run out of some of the product I had ordered. She helped me resolve it immediately. Completely expected with a sale like this one to be honest. Alisha who helped me at the register was more than pleasant. I really appreciate your help today. Super nice. Shout out to Amy and Shay who were there busting their butts too. Thanks again guys and gals y’all are very appreciated. (Apologies if I got your names mixed up)-Matt S.read more
Nagham K.
16:52 24 Feb 21
Right from the start we were welcome by the friendliest staff. They were extremely accommodating. Lisette helped my mom out. She was amazing!! She explained everything and recommended what she thought would work best with my mom. Overall it was a 5/5 experience!read more
Mathew B.
19:12 23 Feb 21
Man, I dont know where to start. I will start by saying they only employ the best of the best tenders. The staff there from day one have been nothing short of assisting, caring, patient and kind. The leaders have et the example by either training of their own personal influence in each h employee. That said the managers get kudos for making these orders work out for everyone when the systems seem to be failing the staff and customer demand. Tracie has been my go to since I started going there. Making sure my needs are met as well as keeping my 3 yard old calm and happy while I figure out what I need. This is one company I hope my wife finds a place at once she is ready to move from her current position. Great atmosphere and staff seems to be a big family with extended members as walk in clients.read more
Ouch! My H.
15:33 19 Feb 21
I love the group at surterra in lakeland. All of them are extremely nice and very helpful. Lisette has always been like a welcoming sister to me makes me feel like I’m home.read more
Ron H
23:53 18 Feb 21
Like to give a shout out to the Sentara Wellness in Lakeland Florida, the staff is all friendly and knowledgeable, always willing to go out of there way to help you, their product especially their Kief can’t be beat, they always have good deals, looking forward to more good products…read more
Denise M.
16:16 16 Feb 21
Love this place! Everyone that has helped me knows their stuff!!! I love the Cakez strain… helps me get through the day!Thank you surterra for being you!read more
SeaN K.
20:01 31 Dec 20
I ordered cakez today by calling their main support number, and placing an order for pickup. The representative told me that cakez was greater than 20% and when I arrived at the store, just to double check I reviewed the menu and found that cakes was only 15.9%. Had I not checked the menu myself, I would have been paying for a 20 plus percent product and only receiving one that is less than 16%.When I arrived the front desk told me that I should have received a text message letting me know my order was ready for pickup. Originally, when I spoke to the support representative, he told me it would be available in 30 minutes so I took the drive across town to head over, not knowing I should wait for a text. Front desk was nice in not making me go home and come back, but I had to wait an additional 30 minutes until I was out the door with my product. After I changed my order to a different strain (as this had less % then I was told) the front desk person told me that my product would be ready in 15 minutes. I walked up and down the street to spend 15 minutes, and upon arriving back learned that I missed my spot in “queue”. The front desk lady added me back to the queue upon arrival, but It would have been nice to have been told to wait in the lobby, so that I would not miss my turn in queue.Not the experience I would hope for, and I’ve been to a lot of different shops. I hope the brand can do a better job with ensuring clear communication between staff, and making each customer feel a bit better when their order gets messed up like mine did today.I will say the front desk was nice, and this is hopefully just a one time mistake due to the busy holiday. Hint: verify your % if ordering from the phone #.read more
Aly G.
02:21 01 Dec 20
Love coming to Surterra! The staff are nice and helpful, the atmosphere is relaxing and I love that they have their products on display near the waiting area so you can walk around and take a look without taking up time in the line. I’m bad with names and the only name I remember is Symara, who works in the checkout area. She’s always sweet and helpful just as any other employee there! The vibe is very familial and fellow customers often seem to be regulars! Really a great dispensary 🙂read more
Bradley F.
23:26 30 Nov 20
Lisette is awesome! Great product knowledge and personable. A must stop in Lakeland.
John J.
00:33 15 Nov 20
Top shelf concentrate. Rivals Truelieve (the high THC concentrate) for sure. Super potent carts as well.Edit November 2020. Still rocks 🎸! Check it out.read more
R. Jeremiah S.
22:09 12 Oct 20
Lisette was the very first person we met coming in the facility and it has always been a happy and easy experience. They always have products and new things coming out. They are one of my top favorites.read more
J R.
19:13 26 Sep 20
Surterra Wellness has very poor quality control, one time the product will be wonderful next time very poor quality of the very same product. The only place to leave a comment about the quality control issue, is on Surterra’s facebook page. I left a comment (not a nasty comment just a comment) with a picture of the Surterra product I was unhappy with. I did not hear from Surterra and; apparently commenting anything other than praise is a no no, because I was blocked at that point from commenting on Surterra’s facebook page. REALLY POOR CUSTOMER SERVICE SURTERRA!!!! (read more
Chris C.
18:58 19 Sep 20
Edited to 4 stars after Surterra’s customer service and the Lakeland manager made things right. Will definitely continue going to Surterra.First off, the staff is, and has always been, amazing; always friendly and knowledgeable. However, my complaint is in the company in general. It seems as if there has been a sharp decline in quality in the last 5-6 months. I bought 7g of Black Jack and it had 15 seeds in it. I mean, really? Is this mexican brick weed disguised as “high quality medicine”? The website should also list the percentages of the products. A patient doesn’t need to go on a scavenger hunt just to get a few numbers. If it can be printed on the label, it can be posted on the website.read more
Devin E.
20:29 09 Sep 20
Wow! Great experience, easy to talk to Lissette, and the vibes we’re all positive. I recommend anyone who values an environment that allows you to really enjoy the shopping experience to come here.Thanks for the great service Lissette 😊!read more
Jerainer B.
19:13 28 Aug 20
Symara was a good help thanks so much
Chris C.
22:59 20 Aug 20
Everyone is always in a good mood and always very willing to help. You can always tell if a store has a good manger because things run smoothly and you can feel it among the coworkers. Sumara processed my order Today and was very helpful and friendly. This is the only dispensary I go to because the orders right every time and I like the people there.read more
Adrienne W.
20:57 18 Aug 20
Great atmosphere and customer service! Dillion is the best!
Jesse F.
17:47 06 Aug 20
Hands down the best dispensary I have ever been to. I have bad anxiety and even the walk in was relaxing. Inside was like walking in to my house or a friend’s house. Peaceful and serene. Employees were friendly, educational and professional. Number one dispensary in Lakeland. Great products as well. Highly recommend this place. Jenn Rread more
DeQui L.
15:45 12 Jun 20
My first choice was trulieve but they demanded that we pay another $75 for my government appointed caretaker to come in with me so they turned me away. I went with suterra wellness because they’re like jesus of the mm world they said, No my child save your money and spend it here on your medication where it’s needed our door is open and we’re here for you as our patient we care about what you need! They’re cheaper anyway I’m saving a ton of cash and headaches by going with surterra!read more
sharon M.
04:15 27 May 20
I’ve used 2 other dispensaries, and Surterra beats both. They have a MUCH larger, varied stock.(Ok, not like Disjointed, but that’s TV.) I tried them because the first dispensary wasn’t able to get the product I got there the first time, and the second didn’t have bottles with droppers and tasted skunky. That’s crazy. Staff is super friendly, knowledgeable, and both times I was in, spent a lot of time explaining info to me. Their phone personnel was the same. I use the tinctures, the taste is so much better than the others.The best part is they take cards, so I don’t have to make a special trip to the bank to get cash. Smart folks, if I could give more stars I would! I avoided the insane traffic of S FL and came in from Lake Hollingsworth. As far as relieving my chronic, non stop back pain, the 1:1s have been great.read more
Brittany T.
17:37 24 May 20
SO HELPFUL. Lisette and Dawn were so helpful!!
dylan B.
23:57 14 May 20
Quality customer service with quality medicine and well knowledged Staff. Great place to visit. Very friendly atmosphere. Thanks!read more
lonnie B.
08:44 06 May 20
Lissette was very helpful getting my order fullfilled right before closing.
Jacob W.
02:10 13 Apr 20
Great place! Lizette was very knowledgeable and helpful. Great staff and great product!
Meagan C.
19:42 12 Apr 20
Lisette at the South Lakeland store is the sweetest and helps in anyway she can. She went out of her way to get a document that they no longer hand out but has a ton of information on it! The products are amazing as well!read more
Jan S
02:03 26 Mar 20
Very nice and accommodating of my immobility issues. Stephen was knowledgeable and compassionate. Thank you so much Surterra Lakeland. ❤😀read more
Jon H.
22:57 12 Mar 20
I really enjoy coming to surterra today Billy helped me out an he was awesome very informative and helpful,super nice and the wait wasnt too long,the flower I got was Jackie’s girl its delicious totally gonna go back for meread more
Mark N.
23:24 11 Feb 20
Always the most professional and courteous staff around, Surterra are there to serve, educate and take care of whatever needs or questions you may have. ABSOLUTELY 1000% WOULD RECOMMEND TO ANYONE WHO HAS A NEED FOR THIS SERVICE!read more
james K.
01:53 17 Jan 20
Nice store and staff. Product is good to but I’m a bit cross over the fact they took away loyalty points then stopped the delivery service. How is that a good thingread more
Jennifer H.
19:38 15 Dec 19
Great service from beginning to end . Thank you Jennifer and the young lady that helped me choose. It was 10mins til closing and they were awesome. Definitely will be backread more
Amanda H.
00:17 26 Oct 19
I had an excellent first time experience here today. Levi was extremely knowledgeable, helpful and kind. The dispensary itself is beautifully decorated with clean and easy to see/ touch product displays. I’m very happy with my purchases and I will certainly go back.read more
Anita M.
02:36 22 Sep 19
I had such a wonderful experience at this store. The staff was friendly and very knowledgeable about their products. They took time to speak to me about my issues and what might work best for me. I left with plenty of information about the products I bought and how to use them appropriately. The store itself is beautiful and not intimidating to visit. In a few days I even received a call from the man who worked with me (Thank you Levi!), calling to check in and see how I was doing. I will be returning.read more
Casey P.
21:55 09 Apr 19
Always really helpful and super nice any time I visit this location!
