Stopped in tonight to grab some flower. We were greeted by their dope staff who took great care of us. The inventory manager had a great personality and was very helpful. Open until 9pm can’t beat that in Tampa.
Great experience and atmosphere. Reggie was especially great and his customer service skills were top notch. I had no idea of what to get and where to begin, but he patiently helped me and didn't make me feel stupid whatsoever. When I come back to this dispensary, I'm most deff asking to speak with Reggie. He's laid back, super chill and didn't make me feel rushed. it's seriously hard to find that in employees now a days. I'm enjoying my purchase. Thanks Reggie!!
I recently visited Cookies and had a fantastic experience thanks to the employee named Sway. Sway was incredibly helpful and knowledgeable about their products. He went above and beyond to assist me and ensure I found exactly what I was looking for. His friendly demeanor made my visit enjoyable, and I will definitely be returning thanks to his excellent customer service!
Best dispensary I’ve been to so far, and trust me I’ve been to them all!Shout out to Cesar, he was really helpful and knew the answer to every question I asked. He was very knowledgeable, and patient as well. Also just wanted to say that Jess was also very helpful and nice, I will be coming back for sure!
I recommend strongly to every patient to go to cookies at Tampa, Florida, Dale Mabry Location And I must say the staff is great and helpful specially Reggie , Reggie will help you with anything any questions and Any Doubts , You will feel comfortable speaking with Reggie as he will not make you feel nervous or anything like that as well. He knows how to treat a patient and cares for patient by giving information about the medicine and how and what can help. I strongly recommend you see Reggie if you have any questions about strains or doubts about strains he will Answer them And also help you get what you need The whole staff is great As well And you can get to meet them through Reggie as well. Unless Obviously, he is busy with a patient taking care of them. Very positive attitude and a great addition to the cookies location. With people like Reggie You will feel very comfortable and knowing what you need for Your needs as a patient. Very educated And very polite And caring as he shows it towards the patients that go there And I’m one of those patients that were lucky to be treated great at cookies by Reggie Other places and their customer service is horrible. I recommend this place greatest customer service thank you, Reggie. Keep doing what you’re doing, and I hope that Cookies in Tampa, Florida recognizes it.
Awesome store and great employees. We want to thank Cesar specifically for being so caring and attentive when we came in for the first time. I get pretty overwhelmed with my options and he kept me in my lane and was able to accommodate the direction I was wanting to go. Simple and easy and I am grateful! As a couple we feel he gave us the best for our needs and wants and we will 100% be coming back.
I recently had the pleasure of being assisted by Michael at Cookies, and I couldn’t be more satisfied with the experience. Michael is incredibly knowledgeable and truly goes above and beyond to ensure customer satisfaction. His attention to detail and willingness to help made my visit exceptional. It’s rare to encounter someone so dedicated and proficient in their role. Highly recommend seeking out Michael if you need expert advice and a genuinely good shopping experience!
This place is absolutely amazing! I’ve been going to different dispensaries… Checking out different products. Because I got my card, so why not lol. This place is truly epic. A little pricier than most places, but to me that just means I’m for sure gonna like what I get. I haven’t gotten anything there that I don’t like. Just thinking about it now makes me want to go back… Not to mention! If you come in in the morning, like two hours after they open, you get 25% off your order! Literally just for coming in early. And I believe they’re making a new one either on Fletcher or Fowler Avenue. Definitely one of my top favorites 💚💵💨
Michael was amazing! I felt super welcome and his vibe had me very comfortable! I could tell he knew his products and that made shopping for what I wanted and needed so much easier. His attitude was very warm and friendly! I have been waiting for a cookies to come to an area near me for so long and the atmosphere really did not disappoint and the products are very budget friendly!!! They have this dual chamber disposable vape that you can switch from one strain to the other! Can’t wait to come back again!
Caesar was very knowledgeable. He is so passionate about the product and the brand. He said he’s working his dream job and his goal is to sit down with Burner and strategize one day. So awesome to see the dedication and enthusiasm. So hard to find employees like this anymore. I hope your dream comes true Caesar! Thanks for making our visit today so awesome!
I wanted to share my experiences here and say it was absolutely amazing every time. The staff members have helped me the most out of anywhere, getting me my proper medicine and being truly genuine. A huge thank you to Billy, Michael, & Sway for the excellent service and gratitude that I received throughout my time being in this shop. The clothing is absolutely amazing as well, and very high quality.I highly recommend visiting the Tampa location if you want to be impressed with knowledge and quality.
The BEST customer service I’ve experienced in a very long time!! The team there really care about their products and show true passion for their work! So happy to try it out!!
The store is pretty nice employees were pleasant as well I tried the emergency strain was hoping to get cereal milk on the menu but they were out of unfortunately THC levels do seem a little low on flower overall but I am fortunate enough to have a jungle boys close by me or cookies would probably be my preferred dispensary
My boyfriend and I went to Cookies in Tampa and loved it. The staff are so amazing and welcoming they knew what they were talking about and gave great suggestions. We loved the vibe. The store has a very fun, chill, lay back, and friendly environment. Michael was freaking amazing he knew what he was talking about and was very friendly and funny, Josue was very pleasant, great attitude and smile and the gentleman who helped me shop was very knowledgeable and answered my questions with no hesitation. We will definitely will be visiting this location again.
The store was super cool. The staff was really awesome and friendly. Malone hooked it up for me and was a great vibe. Trish was amazing as well. Definitely check it out. Great product!
Staff here is really good and the quality on the products are amazing. Would recommend everyone to stop by here. No more trulieve or MUV 🤣
Was there for the soft opening, staff is cool.. I think I had cam, he was friendly and quick.. cereal milk flower was kinda dry, but the others like jealousy and gumbo were very nice..
Great experience, great products, and great customer service. 10/10 and really excited for grand opening next month!