Always helpful, very pleasant, and the staff is very courteous. They're very knowledgeable of the products and listen to clients needs and wants instead of always trying to make one purchase stuff they're not looking to buy. Great job Maxwell and MÜV from a happy client 👍😉
Tiffany was a pleasure to work with. She was very knowledgeable, pleasant, and efficient!! I love MUV!! I don’t go anywhere else!! Everyone is always pleasant, from the time I walk in, until I walk out. I always leave with a smile on my face😎
If I could do 0 I would. Brent had me on hold for 30 minutes. He told me he was buried and never answers my question. I asked for his manager. He refused, Brent then just hung up on me.Great customer service MUV
This place has felt like a second home to me ever since they opened. All of the crew is so friendly and welcoming. Their customer service is stellar, they made sure I signed up for rewards since I kept visiting to ensure that I was rewarded for my loyalty to them, and they never rush me if I am there for a quick pick up/didn't order ahead. They never have too long of a wait and I truly look forward to every visit to the store! Hands down, my favorite dispensary in town!
I made 2 wasted trips from Palm bay to Melbourne on Holiday weekend July 4th&5th. I placed an order both days and both times the THC content was lower than advertised online by a significant amount. It really put a damper on my weekend plans. Now I have to continue shopping before I go out of town. Things have changed at this store
The West Melbourne location on 192 is great,I have not been here as much after being so much less happy with the new, close by, Satellite bch location, that is less mindful of everything that was requested from the consumer.
Today was my first visit to MUV. Every part of my experience from being greeted at the front door to the check-in process to the exceptional service that I received from Andrew far exceeded my expectations. I’ve been to just about every dispensary from Viera to Palm Bay, and MUV is going to be my new regular dispensary from now on. I can’t say enough good stuff about this place or the folks who work there! If you value great customer service from people who know their product extensively and are willing to spend as much time with you as needed, then you have to check out MUV.
Today was my first visit & I will definitely be coming back! Alex was my Advisor & he provided top-notch guidance and support throughout my visit! His expertise and knowledge in the field were evidently vast, making complex information easily understandable. Alex not only answered all my questions with patience and precision but also ensured that I felt comfortable and informed with my choices. His recommendations were tailored specifically to my needs & it just showed his dedication to personalized care. Love Müv!!
It was my first time visiting this location and MUV. Unfortunately, I didn’t get the front clerks name but he was very welcoming and had such a wonderful attitude. It’s always a game changer when you’re greeted warmly. I was brought back by Anthony and not only was his customer service on point, but he was very insightful, regarding any kind of knowledge on all the products. Thanks front desk dude and Anthony for providing a wonderful first time experience at this location and at MUV. I will be coming back to this location as often as I can!
Great location and staff. It’s right down the road from my work and they always get me in and out quick. Randy has been my budtender countless times and he’s always great and helpful!
The best dispensary in town. Everyone is so kind, informative, and willing to answer your questions and concerns! NEVER had a bad experience here….EVER!! Recommend if you want a GREAT experience all around.
The people are so friendly there I love them all very professional I didn't know his name was Maxwell good customer service. The only thing I can complain about that they don't give samples LOL
I had an issue with a battery. We checked it out there and they gave me a new one easily. These people are always good with their recommendations when I have questions.
These people have no idea how to operate express orders. They have an actual express check out in the lobby, and never ever open it.My online order had been pending for 6 hours. So I just go to the store. They check me in as a walk in. Wait 10 minutes. Two more check in as express. They both get called back and I’m still in the lobby. Then a third checks in as express, and is also called to the back. I’m waiting in the lobby alone again hoping no new express orders check in.When I’m finally in the back, the employee tells me it’s company policy to always take express before walk in. So I tell him I’m going to make a complaint later because that policy doesn’t make any sense if they don’t have the express window open.He then tells me he is not going to serve me and hands me back my medical card. So they had me wait, and get bumped three times. Only to finally get to the back to make my purchase and they tell me they won’t serve me because I had an issue with a poor policy?That’s a proper snowflake, so afraid of criticism about a company policy that he refused service.
Alex is AWESOOOOOOME!!! I love his recommendations for me. I always tell him to pick something for me whenever I need to spend a few extra dollars.
I’ve had my medical license for a year now and with all the dispensary’s out there I will say move is the best always nice friendly staff and very knowledgeable people today I went in and had a gentleman Anthony help me he was great and he helped me choose what I was looking for and gave his own insight on the products 10/10 will definitely be back
Placed an order on line and still had to wait in line. Why? Other places have the express service. You order online and than things move quicker, no more candy store shopping. I only want what I ordered, quicker.
This location will always be my favorite. The product, the atmosphere and the most knowledgeable medtenders around here! :)Shout out to the whole team and special thanks to June for always advising the best product!
My first time! Easy access. No handicap button for the door. Inside, kind, clean and all the help you could ask for! Even help to the car, smiling happy faces very welcoming. Thank you.
I was very nervous and felt so out of place at first but Natalie took a long time explaining everything, several times in a way that made sense to me. Gave me a lot of good information and recommendations. Had a great first experience at MuV!!
Really easy process, and the best part was how quickly I was in and out. Alex was great, he helped by giving me great recommendations and helpful tips. Will be coming back here from now on!
With 100% pun intended, I HIGHLY recommend this location, lol! Okay but seriously, the customer service is fantastic, the products are amazing and June is a definite asset to their team! I'm new to this specific dispensary but will definitely be a regular customer.😁 😶🌫️😁
I’m going to take this time to not only shout out Maxwell but all the Melbourne store staff Tiff, Tim, Alex, junior, and the others which are going to give me a hard time for forgetting there names but there Amazing!! Service is prompt individualized and attentive to all questions and needs one might have regarding there products idk what I would do without this store and the people that run it. I’ve been to other dispensaries and they all fall short on quality and most of all customer relations and service! Keep being awesome y’all and I’ll see you soon!
Always a pleasurable experience with Randy. Best flower around and never any hassle. Everyone at WM MUV is awesome!
Best quality product, wait time short, product is a little pricey but they have sales from time to time. Customer service is top tier. Max, Merian, Maddox always give me good recommendations. Really the entire staff is knowledgeable
Update: Meya, with the support team, did an amazing job with how she handled my review. I appreciate how kind and understanding she was. She gave me a lot of information pertaining to discounts and what to expect from the company moving forward. I changed my review from a one-star to a five-star.Thank you, Meya M. You, my dear, are the best!!First time placing an order with this company. The problem I had was ridiculous. They called and verified the delivery order but DID NOT tell me that they would be calling a second time to verify. I placed my order days prior to the day I would need it. Its a shame. They need to tell people orders get verified TWICE. Once through the "HUB" and again by the drivers.
Alex was awesome! He was very knowledgeable and helped me throughout the selection process making it smooth and easy for me to get in and out.
Literally, everytime I'm there...I have a great time. Everyone who works here is exceptional. These are people that I would hang out with on a normal basis. Attentive, and highly knowledgeable, but also very cool. Very cool. lol
June was amazing. He was so kind and helpful. The man at check in was so quick and friendly I didn’t remember his name I’m sorry. But clean and fast and just lovely thanks
I love Muv, the staff is always very helpful..Very good vibes..They always have good deals, and I've never waited longer then 10 minutes to get called to the back. I give them a 10, 10 being the highest.. I had Tiffany yesterday and she's awesome, very helpful, kind, always welcomes me with a nice smile..She helped me out allot and was very patient with me...It was a happy day at Muv
Extremely kind professional and knowledgeable with product. During peak business hours they do tend to get busy however I do not mind the wait since the store has an awesome vibe and I never wait longer than a 5 minutes. Highly recommend this store because of the employees!!!!!
Maddux was amazing ! I am completely new and was afraid of sounding stupid but he made me feel so comfortable. He was super knowledgeable and patient with me. He made my visit actually very fun. Thank you ! I highly recommend
This was only my second time to MUV, to tell you the truth I always use the other guys. If I would’ve known the great customer service like I got from Maddox, and how great your products were I would’ve never went to the other guys. And I won’t go back to them now, you got me for life. And keep Maddox he was very educational to me and specific on different products that I would need for my pain he was wonderful! Also the girl who greeted me, which I wish I could remember her name was wonderful and gave me the guide to your products instead of just taking the card and telling me to sit down like the other guys. I am completely satisfied and happy. Thanks again Maddox
Natalee was fantastic. I am familiar with medical cannabis products, but her explanations would have soothed all anxieties had I been new to the industry! I felt welcome and cared for at every Avenue. Truly an amazing experience.
Very knowledgeable and professionalThis was my first time so I was not sure what to expect. TIffany has a great personality and is easy to talk with. I got the feeling she was concerned and wanted to help me with my the best way to help with my pain.
This is hands down one of the best dispensaries in Brevard with the kindest souls you will ever meet. Everyone is super knowledgeable and informative, and they're always checking to see if they can save you money somewhere. Every employee is incredible, but Kris, Maddox and Tiffany are absolute gems that you genuinely look forward to seeing each time you shop. 💯👏🏼💚
Tiffany was amazing! I'm new to the medicine and very wet behind the ears but she made placing my order and understanding the products go much smoother than I was anticipating. Thanks for the extra help!
Francis was an amazing help! She is knowledgeable, personable, funny, & super sweet ♥️-Tiffany @ the front desk was also great! Personable & funny :)Will most definitely make this our normal spot. Thanks Ladies!
She was awesome! Great communication, very clear and transparent with arrival times, even reminded me of bonus points that reduced my order to just $20! I feel like a winner!
Tiffany was amazing!!! She answered all of my questions and knew alot about all the products and amazed me with her exemplary amount of knowledge. Made me feel right at home. I will continue to come here just because of how she treated me.
Always fast! Everyone is so informative and helpful! Erik helped me today he was awesome! I know people always look for places with deals but muv is so awesome because there service is amazing and that matters the most to me.
The workers are always friendly and helpful. In my opinion it’s the best dispensary in the Melbourne area. (I’ve only been to four different ones though)
Tiffany was great...Don't know how I didn't leave a review of this place lol.. if this dispensary was a movie it would be back to the future! Definitely ahead of its time, staff is outstanding very knowledgeable, customer service driven with an outstanding product line that keeps getting better.. honestly I can't say enough.. would definitely recommend these guys to anyone looking for a good dispensary that covers all the bases..
Love the place, just wish they had more then 5 strands of flower. I can't understand it, I become tolerant of strands quickly. Variety is the key to life.
The staff is always friendly and knowledgeable. I greatly appreciate recommendations and conversation about new products. The store is clean and no matter if I place an order or walk in I never seem to have a long wait. Natalee has been my bud tender a few times now and she’s been so helpful and friendly. 100% recommend
5. Timothy was terrific. Very knowledgeable, worked really hard to get the product that would be most beneficial for me. Definitely was satisfied with the service
It was my first time visiting a dispensary and Natalee was super friendly and helpful. They showed me all of the different products and told me about all of them, and was super helpful at the register and was able to answer all of my questions.
I LOVE this place. The staff as always is AmaZing. The products are impeccable. But NOT having Guru flower is a problem for me.
From the time u walk in until u leave, it's always a great experience. Reception is fantastic, the bud tender today was great. I always feel at ease when I'm there. A true 5 star experience. Thank you everyone!
They were great. I went in and asked for flower based on the terpenes that are appropriate for me and they looked until they got me what was on my list.I appreciate that they base availability on patients needs.
Natalee was outstanding. She was patient as I took my time and asked questions. Whomever trained her did well. 👍🏼
Don't know how I didn't leave a review of this place lol.. if this dispensary was a movie it would be back to the future! Definitely ahead of its time, staff is outstanding very knowledgeable, customer service driven with an outstanding product line that keeps getting better.. honestly I can't say enough.. would definitely recommend these guys to anyone looking for a good dispensary that covers all the bases..
Thank you to Max for a lovely experience. Your care and attention was exemplary and it was such a pleasure to meet you! I appreciate you!!
Of what I've tried here.. MÜV has the best quality around. Have had good deals also.
Dank edible. Rocking flower and darn good shatter. Very friendly people definitely wonderfully nice employees!
There are dispensaries in town that have great quality products with hardly any specials. Then there are dispensaries that have great specials on mid to low quality products. MUV has great quality products AND specials!! The staff is also very personable and knowledgeable. I hiiighly recommend this location!! 🙂
Any one recognize this bldg ? It's the old W. Melb. Bar called Jim'sPlace on. 192 close 👌 to 1 95 . M u v. Dispensary did a real nice job remodeling the place for your cannabis needs ... Helpful , Courtesy + Knowledgeable Staff Ready to fulfill your needs ... Billy
Great new dispensary. Good quality inventory and very friendly staff. Nice to see a little worthwhile competition.
Fantastic customer service. I love this store. If Muv kept a more consistent menu I would give them 5 stars all day.
Clean, friendly, helpful. Good choice of medications at a good price. I'll be going back
Love this store and the customer service I receive at any Müv location!! Josh Silva is the best Medtender hands down! Hardest working employee in the building and always willing to go out of his way to help anyone out the best he can. He also extremely knowledgeable and is always able to answer any questions I have and give me personal recommendations. Thank you to Josh and the whole Staff for always making it a great experience
Love love this one because it has patches that make me able to bend and not get stuck on floor. Pleasant employees and so much to choose from. Please check them out it's my favorite go to 👍😎
First time there and people are nice and very helpful. Clean and great set up.
My husband has stage 4 cancer that is metastasized to his bones and he recently fell and fractured his hip the stuff that was recommended for pain and for sleep by them was much more effective than what was prescribed by the doctors and was not constipating. Today they have taken him off of most of his medicines but said to continue with the edible marijuana because that's what's working. We are so blessed to have found them and knowledgeable people who knew what was best for him to take I recommend them highly
Don't know how I didn't leave a review of this place lol.. if this dispensary was a movie it would be back to the future! Definitely ahead of its time, staff is outstanding very knowledgeable, customer service driven with an outstanding product line that keeps getting better.. honestly I can't say enough.. would definitely recommend these guys to anyone looking for a good dispensary that covers all the bases..
I would definitely recommend going to MUV. The staff was so friendly and informative. The place was so well lit clean and stylish.
Best product in Florida, with amazing and helpful employees! I will definitely be back! Ernie and Alonso are the best!!
I have been twice and both times Josh has been extremely helpful and has answered my questions without making me feel inadequate. Atmosphere is great and was able to be in and out with no long waiting. This has become my dispensary of choice!
The atmosphere is calm and positive. I love the energy there and the employees and managers are awesome!
Incredibly professional environment, laid back staff, clean space, and consistent product makes Muv one of the best in the state.
The new muv did not disappoint! First of all it’s a great location with lots of easy parking. It’s large inside and you don’t have that closed off feeling. I like that the prices and products scroll by so you can easily see what’s available. I had pre ordered online and it was ready, but after chatting with Josh S, I purchased a couple other items. Thanks Josh! SSuper glad that moved to Melbourne!
MUV is one of best in the state for the best quality of flower and only place that have diamonds. Very friendly staff and my go to place.
So glad that they finally opened a local MÜV- now I can get great product right up the street! The staff was super friendly and knowledgeable- and I got a great deal while I was there! Definitely coming back for some more- I wanna try the distillate! This store is right next to the Cumberland Farms on the corner of 192 and John Roads; on the westbound side of the road allowing easy access to I95 and the way home. Stop in and enjoy some great products; 1st purchase is 25% off!
They never seem to let me down these dispensaries are the bomb!
11/24/2021 they had a Green wensday opening. I had went in to pickup some flower and had a great experience with the bud tender ( Lawson ). I highly recommend him. Thank you for the good experience at muv Melbourne! Also forgot to mention amazing product as always 🥇