Shout out to Will and all his 17 pieces of flair !Great customer service and very sociable. I love it when someone has some personality making it an enjoyable experience…Next time I need a piece of flair!! And the fact that you made note to not call me by my govt name tops all!! —Not Cheryl lol
Ariana is amazing, her attentiveness and kindness made me revisit a previous review and made my last terrible experience completely erase. So here is the new and well deserved review.Great product, great service, great employee! 5 stars and now I’ll be coming back for sure. Thank you Ariana, so should muv
Aryonna was helpful and knowledgeable about MUV products. She took the time to listen to my needs and to explain how your products work and what would be the best products for me. Thank you Aryonna.
Great experience. Will was fun and helped me understand everything I needed. Knowledgeable and caring. Took time to explain products and benefits. The prescribed product help my nerve pain beautifully. Highly recommend.
Every time I come into the store and Amber F. Takes care me. She does a fantastic job! She’s very Attentive and knowledgeable With the products. Not to mention always smiling and Happy. It’s nice to see that MUV has Hired such a great employee. They’re lucky to have her working for them!
MÜV's staff is always so great! Seriously, they're all amazing, will tell you about discounts you've earned, sales, and they'll ask how you've been doing and if there's any other way they can help. I highly recommend MÜV Marco Island!
Alexis at the door was very kind and funny. The bud-tender, Will, was great.The store is incredible. It’s very modern & clean.In my opinion, some flower is overpriced but there are tons of great deals if you look/ask.
Amber was friendly, kind and provided excellent service. Her recommendations were great and I will definitely be visiting more often 🙂
MÜV's staff is always so great! Carter is one of my regular budtender and dude knows what's up. He's always so sweet, and makes sure I have everything I need, especially if I'm having a high pain day.
I needed someone to really listen and understand my needs. She was just whatI needed. Turns out we helped each other overall. Hopefully my product experience is just as good. I bet it is.
I had a great experience at this MUV and felt completely satisfied with the help I received from the employees. Thank you Alan and Alexis!
Good place. The staff is knowledgeable about their products. However, don’t listen to them when they say you can take their product on an airplane. After hearing this, I talked to a supervisory TSA Agent at the airport and he said most definitely do not take it on a plane. If we find it you’ll get into serious trouble. So I didn’t risk it and tossed them. Ouch! But, that being said, I recommend this place. Their product works!
Awesome place. Even when it's super busy and you see allot of customers, it doesn't take long to get service and relief. This was my 2nd time being helped by Amber. Both times were super fast, she knows what products do and what are available. Thank you to the whole team here!
I love this dispensary and location! Everyone is very kind and Amber is the best! She is so genuine and supportive with recommendations and suggestions. It’s such a joy to stop in knowing I will always have such a positive experience!
Place is great ! William was very knowledgeable! When you go in you really should take the time to listen to their advice. It’s always for your own good because believe it or not you probably should know about all the different options. Everyone that works here is good !
Mark, Jay was extremely helpful. Let me know that I wasn’t taking advantage of some of the discounts I could have and made some good suggestions.He was extremely pleasant to deal with!
MARK was Knowledgeable about exactly what I needed. He and the manager went out of their way to make me feel comfortable with my purchases.
Mark was just fine. My complaint is he sells from an almost empty shelf. You guys never seem to have very much. I will be returning to Trulieve. I think also it should be taken up with City Council as to whether another vendor might do a better job for our Marco Island
I was waiting to learn a few names, but, I keep forgetting to ask/notice.Everyone who has helped me here is great. I highly recommend this place.Especially wanted to highlight the front desk person (who was wearing a cast for a while) and a really nice tall (female?) budtender (they didn't work while I was there today, but, they are usually there).I'm so grateful. 💕*Update Jan 2024 - this place still has such a good team. Good products and deals, too.Highly recommend.
This place is nothing short of greatness and am so glad to have a nearby dispensary where I live. I've never had a bad experience, have always been treated with politeness and attentiveness, as well as never feeling rushed when I'm at the counter.The staff have always been a pleasure to work with. Earlier today, Lucero helped me and she was a treasure to deal with. Big smile, with a friendly attitude and calm demeanor to back it up. She even offered me items that haven't even been updated on their menu/web site.Either way, this place is a solid 5 stars regardless of whom you might deal with. The team over there is lucky to have someone like her. I was greeted with poise and eagerness in wanting to assist me, all in which she delivered in a timely fashion.I will continue to come back here for sure.
I have been a Marco mug customer for years. Their new management is TERRUBLE! Never going again. Try Jungle boys in Bonita. It’s a bit more pricey but way better quality and management.
Arrived just before closing. Carter took me right back and hooked me up with great product and great prices! THANKS CARTER!! EVERYONE is very knowledgeable, professional and friendly. Great place to shop for all your cannabis needs!
So disappointed on my last visit (10/3/23 right before 3 pm ) of how nasty and rude the female sales associate was! Debating on never going back again! Never ever had a bad experience there until yesterday. I would say that girl needs a lot more training if she is to work with the Public. My sister is a client there and she is devastated at the rudeness she showed us. Everyone is us usually so pleasant and helpful, NOT her. You get more bees with honey then you do with vinegar girlie! Get a new job Miss.
Front desk was very nice. Carter was extremely nice and knowledgeable. Everybody was polite, place was very clean. I only gave it a four because it’s not quite what I expected and it’s my first time experience but I don’t have any complaints. Just tried product and I’m happy!
Carter aka(CJ) is amazing. He's very knowledgeable and just an all out great guy. Always positive and just sends great vibes. He's fast and efficient so it's in and out. Don't believe me then go see for yourself. I promise you won't be disappointed. The ENTIRE STAFF there are all A++++. Highly Recommend
Alan was so personable and nice! He was chatty which I love and invited me back which all customer service associates should do! I’m definitely going to ask for him if he is there on my next visit! Thanks Alan!!!
Let me start by saying I love the effects I receive from the MUV products! ❤️ Next, let me admit my ignorance. I did not understand 1/8, Sativa, Hybrid, Indica,etc.... until today. I placed an order online and had and issue with my promo code.I called the 888 number and was blessed enough to connect with Brianna Alden****. Wow, she is absolutely incredible! Not only did she help me with gaining a better understanding of the products, but she was also able to find me the best deals by taking advantage of the current offers.Thank you MUV for having very pleasant, smart LIVE people available to help those of us who aren't knowledgeable in this area. Brianna took my anxiety away and made me feel comfortable about my ignorance with these products!
MUV was the second dispensary I was in and it will be the last! Hunter was so helpful, and very knowledgeable about the products. He never made me feel like I was bothering him with questions. MUV seems to be more educated than the other dispensary I went to.
Lucero is as always , a joy to work with and she is patient and very willing to explain exactly what I needed. I learned some new things because she knows her job very well. I've been with them since I believe 2016/17????Highly recommended 👌 👍!!
I have to say, Mitch and the team displayed excellent professionalism and client appreciation yesterday when the power randomly went out on the whole block. He handled the situation with precision and patience. I was very impressed with how the statf handled and unfavorable situation. Everyone’s true colors showed & before you knew it, power came back on and the team proceeded to resume procedures and ring me up accordingly. 10/10
Best service as always. Got there a little later than expected... 5 mins before they closed which made me feel bad but always nice and down to talk products which is something I'm always interested to talk about.
The knowledgeable and extremely helpful people at Muv make the difference. They are always happy to help, answer questions and give any advice you might need. Their products are excellent; as good as if not better than any of the other dispensaries in the area. It's nice to have a store close to Collier county so we don't have to drive up to Lee county.
This dispensary is great. From the general mgr, carter, to the entire staff…Paul, Connor, bill, Mitch, Alexis - muv Marco island does what all businesses should…thrive on customer service and knowledge about their products. Courteous and professional.Our number one choice.
Went to Marco MUV - ALWAYS amazing helpful awesome staff! I lucked out and got Alexis! She always has my order ready and knows EXACTLY which products to recommend!! Mitch is always a great face to see too! THANK YOU MUV!!
My favorite dispensary in SWFL. Love all the MUV products and the staff always makes you feel welcome and comfortable. Hunter is a great bud tender who answers all your questions and makes great suggestions when asked.
I was waiting to learn a few names, but, I keep forgetting to ask/notice.Everyone who has helped me here is great. I highly recommend this place.Especially wanted to highlight the front desk person (who was wearing a cast for a while) and a really nice tall (female?) budtender (they didn't work while I was there today, but, they are usually there).I'm so grateful. 💕
The staff at MUV Marco are the best staff around! They are extremely helpful and go out of your way to make you feel comfortable. Alexis always helps me, is so kind, and knows her stuff about MMJ! So happy to have them around
I really enjoy how knowledgeable the employees are along with their chill personalities to help every customer feel comfortable. Great Job MÜV! I look forward to future visits.
Very well run establishment. Always my go to dispensary especially since the team always recognizes me as a regular. Hunter especially very kind and polite gentleman who is one of my favorites to have serve me when I shop there but the staff as well are Very well professional and kind people.
Like always great service, great knowledge, and great attitude! I love coming to this place and I look forward to seeing each and every employee at this MÜV location! Thank you Matthew for your great service!
I did a lot of research on dispensories when I got my card and chose Müv. I liked the motto, site with the learning center, products and delivery. And now I just learned they opened one Marco Island, 10 miles from house!
There was supposed to be $15 off each cartridge, but I noticed it wasn't discounted when I got home and looked at the receipt. Customer service only gave me two $15 coupons, instead of 4. They told me because there was a secret discount on two of those items, 10%, that they could not give me the discount. They would not take them as returns. When I got there half an hour early one day they closed early because the wait line was too long, they are not willing to work overtime.
I go to this place all the time and they are always so chill and helpful no matter what. You can tell they try really hard to take care of people. Plus the discounts are insane. Also shoutout to Kendra, she was super nice to my on my birthday.
Best product I’ve had in this area. We have saved money by using less because it’s such high quality. Another perk is location and not having to fight traffic in Bonita and Ft Myers. This is an easy to get to location. Lastly the staff... they are amazing, especially Dom. Everyone is knowledgeable, friendly and ready to help you with any questions you have. They even let my little pug inside and gave him lots of love. I highly recommend Muv.
Thank you Jamie Pomeroy for taking the time to talk to me about discounts for first responders. As a retired first responder its good to know you care. And Hunter behind the counter was great. I normally do my monthly purchase from another dispensary, not anymore I will be going to muv exclusively. Good job !
This is a nice store with great people and service. The issue is that nobody can explain why their vape cartridges are only partially full. If you weigh them, as I did with Melissa, the manager, and her assistant, you will discover that you only get .26 to .32 grams of product not the .5 you are paying for. It is like going to the Chevron station, prepaying for 5 gallons of gas and having the pump shut off at 3. If they didn't have a readout at the pump, the customer would never know the difference.My Trulieve cartridges weigh as advertised and the cartridges are full and last much longer. Trulieve gives bigger discounts and delivers to Marco. They will remain my first choice.If I am wrong, I continue to invite MUV to educate me and I will gladly withdraw this post and give 5 stars.
Extremely friendly staff. Felt at home when I was inside the shop. Very cleanly as well. My car battery died outside and one of the staff was generous enough to help me jump my car. Thanks for a pleasant experience
Do not waste your money here. Management is so obsessed with squeezing the last dime out of the products. $60 off From their app also gets discounted by whatever % you are using so we can easily become less than $40. Bad customer service from young male manager.
Great Place to I go get some Meds every once in a while
This is an odd location but very convenient for products. With how disgusting Marco city Council is to new business and occupancy permits, they must have a lot of pot smokers as council members. City Council does nothing unless it benefits their pockets personally.
I can’t recommend this place enough!! The whole staff is friendly and really helpful! I also appreciate the fact that they remember your name. Not many places make you feel as welcome. Thanks for all you do guys and girls at Muv Marco.
Came opening day and got tons of free goodies that I actually like and use! Their product is great and customer service even better! This place is super professional and clean!
Well… I love this one the most out of all of the ones available in swfl and as always Bridget was amazing to be helped by she came from MÜV in Bonita and of course it was a pleasure to see her bright happy smile again in Marco island. This location has wonderful workers. I came with my son who can be a little rambunctious but he got a lollipop before we left!! Will be coming back every Friday for sure. It’s the kindness and compassion from the employees that always made MÜV stand out nevermind the amazing products.
Great place! Helpful people! and the location I couldn't be happier! So much closer to my home. I wish I could give it 10 stars!
The team that works at MUV are all very knowledgeable, patient, and don’t just try to get you in and out of the store, they take as much time as needed to find the right medicine for each patient. My first visit I was quite nervous/uncomfortable as I’m brand new to medical marijuana, the team made me feel welcome, shout out to Hunter(I must’ve asked him 1,000 questions and he took time to answer each one I had). Definitely a good group of employees, it’s nice to be treated in such a way. I’ve been spreading the word since my first visit and will continue to do so. Thanks for helping me get a good nights sleep and suggesting the topical gel for my swollen elbow. Y’all are top notch employees!!!
Love. This. Spot. So much! Everyone here is so friendly, management picked a super staff! Shout out to Bridget and Melissa. Can’t wait to come back!
Did y’all get shut down already?
I been here twice this week I love it that I won’t have to drive all the way to Bonita no more but the store was closed the 2 days I wish they open asap
It’s amazing to have any dispensary at all in this part of Florida. Muv brings excellent taste and quality to the table too so I’m glad this was the one.
We are Marco Island full-time residents and visited the new MUV store today. The store is amazing inside…similar to an Apple store. Beautiful. Jaden was our sales associate and he was fantastic. He spent 45 minutes explaining the products…no hard selling. He was just trying to find the right solution. The store is incredible!
I went there on opening day and Patrick was so friendly and everybody was there helping me pick out a good strain and also Patrick gave me a goodie bag he had. So friendly I will be visiting Weekly