I realized I forgot to get some items and took advantage of a great memorial day sale! Daniel waited on me and was super patient and explained everything. What a great location here in Ocala!
Karrie is a boss! 🤩 She is super amazing at everything she does. Super helpful not only to her own store and employees but other stores as well. Thank you for being you and being one of my favorite people that work at MUV altogether.
From day one staff has been outstanding. Great service. Knowledgeable, ready to answer any questions. Place is modern and efficient. Almost three years I have been a customer and always great to come back for refills
This was my first time checking out Muv and I really enjoyed the experience! Angie was great and helpful with anything I needed and the additional discount I got for being a first time visitor was pretty great too! I’m hopeful I’m going to enjoy the product as well and the environment was very nice to! Will definitely be coming back.
Great staff! Haven't tried the product just yet but the staff was super friendly and helpful! Very welcoming. I didn't get the other ladies name but both were fantastic. Angie is who helped me check out and update my account being I was having issues ordering online. Will definitely be back!
Daniel is very friendly and knowledgeable. Went in with a set amount to spend and ended up with a better deal because of a promo! Thanks a bunch.
I absolutely love this place! I got the pleasure of buying from Gina! She is so funny and very informative. She is all about saving and making sure you buy the weed that suits you I suffer from anxiety and depression and she broke down all the kinds of terpenes. I could probably go on and on! Thank you so much for making me feel heard and not like I am just some person wanting to buy some weed ❤️
Daniel is truly an amazing employee. He has great understanding and knowledge for MÜV products and offers sales saving you money . Ms Gina is great aswell staff has very positive attitudes across the board I was very nervous and I felt welcomed here by the staff. Super easy
Karrie was wonderful, friendly , and knowledgeable. Excellent customer service. MÜV has the best deals and the best staff! Would highly recommend this place
I enjoyed both of visits to Muv the products are top notch and shout out to my bud tender Brie for her product knowledge and excellent customer service! Will definitely be back again!
Tyler is great. Excellent customer service and very knowledgeable. All staff there are amazing!
Staff had amazing knowledge of the product I was looking for. Many topical agents have mango butter in it, and I am allergic to mangos. They not only provided me with another pain relieving lotion, but also helped me twice in the same day, when I had to call my doctor to change my allowance, they still gave me my first time discount, since I couldn't get what I originally ordered earlier in the day. AMAZING customer service, Adam and Carrie(sp?) Made my day
Savannah, really knows her products and she told me a few ways to get better allotment with my doctor. I’m a first time patient, and she made my experience very pleasant. I’ll definitely be coming back or at least looking for MÜV in the area
Muv has the best flower in Ocala hands-down I’ve had my card for over a year and a half and came from California. It is by far the best quality and price you can get the people are amazing and it’s just one of the best dispensaries is in town.
Savannah was fabulous,she had excellent customer service and very knowledgeable. Would highly recommend her and Muv Ocala.. They staff there are wonderful
Angies awesome 👏 i never go to muv but i will return because of her! Yall should really give her a raise💸💰anyways angie come get some chilis ill hook you up 😜
SUPER EMPLOYEES & GREAT SERVICE!Tyler is wonderful & always very patient & helpful! This is the ONLY dispensary I use because of their edible selection.~ THANK YOU TYLER! 🤗
Gina was so friendly and informative. Made me feel comfortable and at ease.. very grateful to her for making my first visit pleasant so I shall be returning..
Great experience. Knowledgeable and friendly staff. Very important to me they know some products are sold under different categories and they took great care of me. Savannah was awesome! Will definitely be back when in Ocala. Got a random $100 vip discount. Great discounts at muv regularly.
Savanna was just wonderful! Very helpful and very knowledgeable about the products that were offered. I will definitely visit again and be looking for her smiling face!
We were helped by a new employee who clearly still needed more training over the products. Both the manager and another employee saw him struggle, looked annoyed and both did NOTHING to help him out. Just terrible. In result of it, we got sent home with expensive “recommended” products that did not help but made my sick father feel worse. These are people’s lives! You guys should care because some people are really sick and actually use cannabis for its medicinal purposes, not to get high. Educate your staff, and don’t put them on the floor until they are ready! If you see your teammates struggling, HELP THEM OUT. It costs nothing to be a decent human being.
Interesting products that I've never heard of before. Gina was great, very knowledgeable and patient! Looking forward to trying new stuff!
Excellent customer service. Helpful and friendly. Knowledgeable staff and Savanah answered all my questions. I was not rushed at all. Beautiful location, very modern and trendy.
Kevin was very helpful made me feel very comfortable and explained everything to me. I’ll definitely bet be back.
Whenever I have shopped at your facility, all the personnel is professional, welcoming, you are always greeted with a friendly smile & most importantly they are extremely knowledgeable of the medicinal products! Thank you for providing us patients with excellent service & a professional place to buy them! And a big Thank You to Kevin for assisting me in obtaining the correct products for me. Many Blessings to everyone! 😊🌸🌱
Excellent experience when I ordered, and bought additional medication with gina! She delivered a world class customer service experience, as well created a solution for my needs instead a product I wanted. Gonna was Very educated and her customer rapport building was awesome! Thank you will be coming back!
Had a great first time experience at MUV today. I worked with Tyler and he was very helpful and knowledgeable. A friend recommended MUV to me and I'll recommend them now too.
Muv isn't your low end dispensary and prices do reflect. However when they have sales, you get amazing product for less than others. It's cleaner, more professional and ironically more secure than other places.
Today was my first day with my Recs and going into us into the dispensary and I had the most amazing person with me. She walked me through all of the products you guys have. Her name is Gina I love her. She was amazing to me and I recommend everyone comes to yall.
Maria was fantastic when I visited today. She was able to add multiple items, that I did not originally go in for because she is so knowledgeable. Thanks for the great service!’
Always a smooth experience when visiting MUV! All the staff is super helpful and friendly, they got some good discounts most of the time. Always in and out very quick!
Always a pleasure. Everyone always has a great attitude. Tiler is always helpful and friendly as well a the rest of the staff.
I went to MUV yesterday for the 1st time as recommended by my Dr, to get some transdermal patches! I was greeted by Maria with a smile! She was very friendly and knowledgeable! I was so thankful for her help! I have finally found something that seems to be helping me! I will definitely be going back! 😌 Thanks, Maria for your kindness! It was very much appreciated!
She had a good knowledge of which was the best option for me. And a pretty smile! We all could use more of that. 😸Having an extreme hearing loss today and debit card trouble, I was a difficult client. She's been a great help, smiling the whole time ☺️
Never had an issue with the products. From down south Florida to Ocala Florida, same ones I have enjoyed for awhile now. Saddened at the Ocala location. So many reviews of wonderful service and I have gone several times now and am still waiting to see this service. On the other hand I'll keep it light haven't not had the best service and hope in the future they work on customer service skills.
Savvy lineup is pretty OK at the $17.50 price point but I don’t think it’s good enough to pay $25 per 8th. I was told that Savvy flower would be included back into the 30% off sales after the new year but this has yet to happen. 😬 I haven’t been back since it was taken from the sale inclusions but I’m hoping that changes soon.
Had an amazing experience today with Savannah and Carrie, the manager. I will be requesting Savannah to assist me from now on and will be recommending Müv to anyone who asks. From the welcoming environment to the friendly staff, this dispensary is just an overall positive experience.
BEWARE! Last couple times I’ve been to this muv location the eighths have been short on weight. Thank god I opened my products before I left the property. One eighth was short by over a gram and a half and one of my wife’s eighths was completely empty. Think of all the unaware patients, older especially that have been bamboozled. Yeah they did rectify the situation and replaced them. It’s just an inconvenience, you shouldn’t have to double check that you have the correct amount. Also tell people about their discounts it’s dumb to be secretive about them, most people are unaware that when you renew your ID with the state you get all your renewal discounts back the 30% off the 40% off $150 or more and the 50% off $200 or more. Cannabis “advisors” will purposely not tell you about discounts you’re entitled to all to keep their average ticket price high and to get you out of their face. They won’t say a word about discounts you have until you say anything about the price. This goes for the points too which you never truly get the correct dollar amount off unless you pay full price. Which is dumb because it’s the only dispensary in the whole program that does points/dollars off this way.
Kevin was very helpful in me finding the right products to fit my needs. I didn’t feel like he was rushing me thru, as I have at other dispensaries. He was polite and definitely made me feel welcome to coming back!
Gina was absolutely amazing! She was super helpful, knowledgeable, kind and positive! I always have a great experience when going to MUV and they have great deals. Would definitely recommend.
I give muv 5 stars! Everyone there were amazing! They were able to figure out what was right for me! I so appreciate the time they took out for me! They are very knowledgeable on their products and what works for what! I am extremely pleased with the new products that I purchased today and will definitely be going back tomorrow!! Thank you muv you rock!
Moment I walk, customer service is on point. Zachary was very knowledgeable in all the questions that was asked from me. Tried the patch for the 1st time and all I have to say is, Thank you Zachary, I finally got some sleep without pain! Highly recommend!!
As soon as I walked in, Zachary saw me and immediately came to the front to retrieve me. He wished me Happy Birthday and immediately informed me about my discounts, especially stacking capabilities. He has always been kind, professional and courteous. Even though MUV is further away than other dispensaries, I find their pricing and % are much better."
Gina is so nice and helpful. Today she shared something that I didn’t know which I may purchase in the future. I love coming here and knowing that Gina will take good care of me. She is so pleasant and efficient.
Gina and staff at MUV Ocala are always amazing. I have never had a bad experience there and they are always so friendly, no matter how busy they are. I cannot recommend MUV Ocala enough.
It’s a nice store. They have a decent selection. I guess prices are set by the size of the buds. Knowledgeable staff. They took the time to answer every one of my questions. We’re very polite. Convenient location. 30% off everything for first time order.
Every time I go there, the staff is friendly and helpful. Scott did a great job. They always make sure I know about sales and new product that may work for me. Love this store.
This dispensary was very professional, supportive, and educational. They treat each and every patient with support and enthusiasm. They value their products and value their competence in all aspects. They are very quick to provide support, education, explanations, and seek to provide you with a customized plan to support your own medical needs. If I were new to cannabis or medicinal support, I would trust these folks to guide me. I'm very impressed with my experience here and will recommend to anyone local! You will NOT be disappointed. They offer support financially in the form of rewards, discounts, and accountability. (: Very impressed with this location ! They even gave me a little informative booklet to reference on my own as desired. They did not push or overwhelm their patients, which was much appreciated. The superb reviews are validated the second you walk into their front doors. Way to go!!