Nick was awesome!! I only went in for a cpl things. Nick filled me in on the specials and sales, applied my discounts… and never pushed to add items. He simply told it like it was. Great salesperson that knows the product and answered all my questions about each item I bought. I was impressed with his knowledge and casual no pressure ways. I ended up, quite happily I must say, spending more than I planned, but worth every cent when it’s explained so we’ll. Keep up the fantastic work Nick. Thank you!! Kateread more
I came in the shop this morning early, as a walk in customer. The staff quickly processed me. I had a nice… conversation with Ashley while she prepared the items I purchased. She was very polite and well spoken. Her eyes and personality were quite beautiful as well… Satisfied 100% Thank you again MUVread more
I don’t normally post about my visits…but I want to make a special shout out for Rachel and Cheryl who both provided… amazing customer service and it was a warm and inviting environment. The quality of products was outstanding, I’m definitely going to be back soon! Kudos!read more
Checked this place out finally.. Had some decent stuff & sales going. Without the sale they are more pricey & They… didn’t give me any first time promotion or ask me about any discounts i saw after they do claim they offer. Friendly staff, easy to see what they have, & fast service were a plus! All in all Was ok but other places close by have more product to offer, are leas expensive, & do give discounts!read more
I have been to other dispensaries, but this was my first time at MUV. As soon as I walked in, there were several… employees in the lobby. They greeted my with smiles and a friendly hello. I was pleasantly surprised. The decor, the music and the staff all just had such a nice vibe. I had placed an online order and didn’t even have a wait! I was called in immediately. Thomas (one of the staff up front), also helped me with my order in the shop. The shop was just as beautiful and clean as the lobby and had displays with products that were very easy to see. Since it was my first visit, I was looking around and he answered all of my questions knowledgeably and with genuine kindness. From the girl at the check-in, to Thomas and the other team members… they were all so welcoming and helpful!read more
Patrick was very knowledgeable, professional, and helpful. The products are top notch and I am impressed with the staff… for keeping up with the many new products coming out quite frequently. I love that they offer so many options and assist you in finding the ones that best meet your needs and lifestyle.read more
My visit today I had Rachel awesome girl awesome service I really appreciated her knowledge. But my all-time favorite I… have to give a shout out to is Karen she is so awesome. I always ask for Karen when I come in. I love your service that you do. Thank you.read more
I love the care and attention I receive in every visit. Travis was my guy today. My personal favorite because he is all… in to help. I depend on his experience and knowledge. Good luck with the New Sarasota storeread more
Henry was my first…. MJ consultant :). I chose MUV for my first dispensary visit due to their reputation for providing… a superior range of products. Henry took the time to educate me on the products available & made sound recommendations based on my current needs. In & out within 20 minutes on a holiday weekend?! Great experience!⭐️ ⭐️ ⭐️ ⭐️ ⭐️read more
Nicholas was a outstanding budtender! He helped me find exactly what i was looking for and made sure i got the best… deal. The whole crew here is absolutely incredible!!read more
Friendly staff and very helpful/knowledgeable. The wait time was very short given the volume of customers, this is a… huge improvement from the time I was here more than a year ago. Fair pricing!read more
Nice place. Nice people… calm relaxedAtmosphere.Med doc is very informative and makes it easy to understand the do… and don’t doOf the products as well as legalities and rules. Been around since conception of MUV. Highly recommend entire start to finish easy and fun.Thanks MUV.read more
Their staff are always friendly. Online ordering makes for a quick in and out. Good selection of product.
One of my favorite locations. Warm welcoming staff that got me in and out quickly for my online pickup order. Blanca… handled everything quickly and answered any questions I had. Would rate 6/5 stars if I could! Keep up the great work!read more
Compared to my previous experiences which were poor and fruitless. Today with Charlene was outstanding service. It’s… easier to get things done when you’re talking to an English speaking (as a first language)call center. It’s easier to explain the problems and get them understood and handled. I was on the phone today for an hour and 20 minutes. When we resolved the problem I had confidence it was actually getting handled this time. That doesn’t make up for the other three hours spent getting nothing done.read more
The employees at the Fruitville Road location are consistently outstanding! Always enthusiastic, professional and… welcoming. Today I spoke with Brandon who was extremely helpful and knowledgeable. Abe is another one of the employees who really shines!read more
Great Flower, Transdermal patches, & i recently tried the sports gel and I am liking it.❤Strawberry Cough is… my Favorite Strain & you carry it.Fast Service! Except for Online Orders are slow and require call center to fill the order. 8 people staffed and not 1 can fill my order? Terrible management done on Erica’s behalf. She is not a good manager. Travis also didn’t express any genuine sympathy or empathy. Give me her job so I can show you how it is done. Completely disatisified.Great Product!read more
Shane was awesome. Super friendly and made sure I had everything needed. Thank you for the great customer service !!
Brandon is great! Works hard to set up custom workouts specific for you. He watches closely and corrects form. He is… supportive of your personal fitness goals.read more
Shane is knowledgeable, courteous, and helpful. I always look forward to working with Shane. I’d give Shane a 10 if… it was an option!!!!read more
Very quick service! Shane is very helpful and I enjoyed my visit. Very kind staff
The only dispensary I will go to. End of discussion. Super friendly and knowledgeable staff, they are quick to inform… and support without being condescending or snotty. They take the time with you and treat you with respect and class. Budtender Brandon is who those in his profession should strive to be like, but trying to pick the best budtender at MUV is like trying to pick out the best player on the Rams-you can’t do it because they are all studs.(and studettes). Those who used to complain about the lack of diverse and quality flower at MUV need to go back in for another try because whoever has been doing the ordering there lately has been knocking it out of the park! I spent the first 6 months of having a card trying every dispensary in town, I feel my research is thorough enough that I can definitively say MUV is the BEST. Been smoking for 25 years now, marijuana is not a hobby or dalliance, it is an integral part of my life. MUV has managed to educate me on marijuana more in the few months I’ve been going than in 24 years of dealing with yo boys and deadheads. MUV isn’t a part of the medical marijuana scene in Sarasota, MUV IS the medical marijuana scene in Sarasota.read more
Omg SARASOTA (Fruitville) Rocks ,The most helpful guysGood knowledgeable guysCleanliness… ✌️✅ATMNice process of flow with clients and staffMy favorite 🤩 place of yearread more
Great customer service and product. Always great to drop in for a sale too!
Muv is awesome! I love seeing a Florida company grow. The discounts that they do and now all the holiday discounts make… it easier for us to medicate. Thank you all so much for making our experiences easy and direct but also fun.read more
11/10 the people at this location make the experience even better. awesome crew and great products
Such knowledgeable staff, super patient, great experience! Would recommend
Great people. Very helpful. Always a nice place to visit.😊
Great dispensary. They got pretty good stuff. There brand of rso is 1 of my favorites.
Way too expensive. Thier “deals” are not good. Never has any sativas. way too much indica. Both trulieve and curaleaf… have way better deals and stock.read more
BAD CUSTOMER EXPERIENCE!Has nothing to to with any of the products. I wish there was another rating column for… products.Overall service was horrible.Let’s cut to the chase, we all pay a good amount of money for these products, but when i started to ask questions about deals or discounts, asked if they could check the back for more products, and to check the pricing of different products (with the discounts and/or deals) you better believe they turn their attitude to “oh so happy to serve you look” to “The Snobby Hurry the Eff up and buy our products.” Again we all pay good money not just for the products but also for the service. I will not be coming back here.read more
Sam was so helpful and kind I am totally new at this she had her hands full when she answered my call she’s the best!!
A Google U.
16:43 09 Sep 21
Abraham Hernandez came to my patients home very professional and polite. I give him a thumbs up!
Came in on Friday Jan 22nd to have my significant other pick up her medication and was issued the incorrect medication… and had to go back in to get this corrected and also heard another medical patient try to pay with a credit card to only be told that they don’t take this form of payment. Just a bit of knowledge, tell the medical patient during check-in and not in the back.Just had another visit to this location today Aug 4th and your team needs to pay more attention to what they are giving the patient as they sold her one more flower over what she had ordered. Completely disappointed with your franchise and their staff not paying attention.read more
I placed my pickup order on my phone and was helped by SAM she was very helpful and knowledgeable.She gave me all the… information I needed and made me feel like I was a valued customer. If I had a company I would want her to represent me.read more
Medical marijuana patients should check out their local MUV for high thc % flower. I picked up some Pillows Factory, … Guru, Velvet Glove, and Triangle kush flower and they were all high testing thc, some as high as 31%🌱💚🌱 They have a wide selection of flower and edibles. If you like edibles, try the wana gummies/soft chews 🙂💚🌱💚🌱read more
Great service, fantastic products 👏 👌 👍
I placed an on line order to pick up. I renewed my state card last month. I had a tele call with my Dr. in February of… 2021, three month ago. Because I didn’t have a Dr note of recertification, Muv would not fillMy order. I called my Dr to have them give Muv approval and while on the line Muv said no cellPhones in office. They do $75. Off $150. With each recertification and because I didn’t have or off from Dr. they refused my products. I couldn’t have renewed my state card without Dr Recertification, but that didn’t matter. I was refused service. No other dispensary I’ve been to ever had an issue. I would highly recommend Curaleaf or Trulieve, not Muv. Very poor service and bad policy.read more
I placed an on line order to pick up. I renewed my state card last month. I had a tele call with my Dr. in February of… 2021, three month ago. Because I didn’t have a Dr note of recertification, Muv would not fillMy order. I called my Dr to have them give Muv approval and while on the line Muv said no cellPhones in office. They do $75. Off $150. With each recertification and because I didn’t have or off from Dr. they refused my products. I couldn’t have renewed my state card with Dr Recertification, but the at didn’t matter. I was refused service. No other dispensary I’ve been to ever had an issue. I would highly recommend Curaleaf or Trulieve, not Muv. Very poor service and bad policy.read more
Muv is my dispensary of choice – always short wait times, friendly and helpful employees, discounts and deals, and… great products with many options. I have never had issues at Muv like I have had at other dispensaries especially involving very long wait times. I only wish Muv accepted debit card payment but I can overlook thatread more
They are definitely more responsive to any thing that patients don’t feel good about. Like at any dispensary, good to… ask what discounts are available.They handled a misunderstanding very well.read more
They keep the buy 1 get 1 EVERYBODY IS ENTITLED TO A SECRET.Really unpleasant to shop , be overcharged , rushed and ,… when you bring this up after spending $$$ , they say ,” No you have to present us with a nonexistent orange card , or a copy of the updated rec , that we can already see.This , is my opinion, takes advantage of the disabled folks (on fixed incomes) and disregards any obligation to remind folks, who are already struggling:”By the way you are entitled to this discount “Or since its covid19 and you have been doing telemetry forget the card.read more
The most INCREDIBLE staff ever! Extremely knowledgeable and helpful. Awesome selections, great pricing and a beautiful… interior! Thank you for helping me manage my pain and anxiety in a safe, healthy way. I’m able to live a more productive life and contribute more to the good of the community by not having to use prescription pain medication, which almost ruined my life.Thank you MÜV for giving me a better solution!read more
Love MUV! The people here are all so nice and helpful!!
Always a pleasant experience inside the store. Love to go when they have sales. The RSO capsules are one of my favorite… products. Wasn’t a fan of the preroll that I got though (too tight for proper airflow). No big deal. I prefer to make my own rolls anyway.That being said, i’ll be back in the future for sure.read more
First time ever going into a dispensary, staff were eager to help and extremely professional. Will be going back soon!… 🙂read more
The staff was professional, knowledgeable, laid back, and friendly. The quality of the product is excellent!
I just love muv. People are so friendly..wish I could stay longer just to visit with the the people
So much better than Trulieve in every way.If you are in Sarasota and are wondering what dispensary should be your go… to, this is the one. The staff is always pleasant and courteous, and they take the time to provide patients with what method of medicine will be best.read more
Being in the Medical Cannabis Industry, i can highly recommend stopping into see the staff at this Dispensary. The… best thing is they are always so welcoming and knowledgeable about all the products. Keep shinning!read more
Great Flower, Transdermal patches, & i recently tried the sports gel and I am liking it.❤Strawberry Cough is… my Favorite Strain & you carry it.Fast Service!Great Product!read more
stop there for the first time, (Sarasota) really friendly and knowledgeable people. they have a large selection of… Products… Some I didn’t even know was even available… I believe the prices were just a few dollars more…read more
You do not get to smell or look at anything before you buy it . It’s just a mystery till you pay for your over priced… products, this place was cool. The Bradenton and Apollo Beach locations are just w.e. they looked at me like a walking wallet. I have proof of 29 seeds ,I’m not just talking . The products are overpriceread more
Let’s get the 1 con out of the way. They don’t usually have a great variety of flower. That’s the only reason I didn’t… give 5 stars.That aside, the staff is always super friendly, the place is always clean and comfortable. They have a great, automatic point system through their app that gives you discounts just for shopping with them. The wait is usually somewhere between 0 and 10 minutes and I’ve never had a single issue with anything here – unlike the hurry up and wait forever nightmare that Trulieve usually is.If you just want to be able to pop in, grab your products and be on your way, MUV is the dispensary you’re looking for. I’ve found that submitting an online order doesn’t really save any time here because weather you have an order or come in to shop you’re in and out in just a few minutes anyway.read more
Delivery Review: I went with delivery. This is the first time I’ve gotten delivery since Covid hit.The delivery was… quick and easy. The driver basically looked over my ID, then went over what was in the order, took care of the money, then I was able to give them permission to sign the required form for me. It was painless. I should have done it earlier. I’m really cautious about Covid and this was an option that worked well for me.In store experience: Please work on more effectively communicating your policies. Thanks you for listening.read more
Pretty amazing place!! Reminds me of walking into a Apple store. I’m impressed with the knowledge and customer… experience I received today on my first visit. I will definitely be returning for my meds from this location . You get what you pay for top notch service. Thanks guys keep up the great work 👍read more
I like MUV but they don’t have discounts for people on disability or low income EBT. Trulieve gives these discounts and… I wish MUV did too. I would shop there more if they did. They do have great sales sometimes which is when I shop there. And a patient discount point system where you earn points and get money off. They have good products too. I especially like their RSO. The only issue I have is you can’t return a product if it’s not the right strain for you. There is a lot of trial and error when using medical marijuana. Trulieve has a return policy so I shop there more often. If MUV started doing these things I would definitely have them as my number 1.It’s a very nice and clean place but I have to agree with another review on here about patients not wearing masks. But apparently MUV doesn’t have control over that problem. If you call them some of the locations will do curbside for high risk patients. That’s what I’ve done. I did have an issue with Dan with a curbside order once. He was very rude to me but everyone else is nice and helpful there. Yanitza at the call center in Ruskin is very nice and so helpful. So overall I like this dispensary more than others I’ve been to. I Hope this review helps some other people.read more
Best customer service in the state of Fl
I’m going to start off saying this is a very nice place. The staff I have dealt with there have been very knowledgeable… and helpful. MUV the selection is okay and has gotten better. Really the thing I’m disappointed about though is that if you try a new product and don’t like it you cannot return it for something else. Trulieve does that which is great customer service and it allows you to try products that you might not usually try. My only critique of MUV would to adapt that exchange policy.read more
Muv doesn’t require customers wear masks at all locations, only the ones where local laws require them . Employees are… always required to wear a mask. This means that some locations require masks on customers, while others like Sarasota do not. I can’t ethically spend money at a business that doesn’t make a reasonable effort to protect all their customers from covid So I don’t shop here.I’m posting this review because the company refuses to post their individual store policies. If anything in this review is in error I hope Muv will correct me.read more
Jordan Fuentes told me there was a chart for the terpene profiles in the strains MUV sells, but my asking if I can see… this chart, twice (on the phone and in email) has left me with nothing, ignored. I guess they don’t really want customers to know what it is that they might like. Not sure how this helps with sales.read more
I love Muv, I used to drive to Apollo Beach, which I still do on occasion.To have one now in Bradenton is… amazing!I’ve been here a bunch of times, the staff are wonderful as are the products. Go see the new store. It’s beautiful!Tell them their English Goof ball sent you 😁read more
I went to MüV for my first visit to a dispensary & all my expectations were surpassed. Blanca helped educate me on… numerous products & I am very eager to return again!read more
Wonderful facility, staff, and product. Alix provided a great experience, will absolutely return.
These guys are top notch! My budtender Thomas G.’s knowledge, advice, and customer service has been absolutely… incredible. My experiences here have always been quick, easy, and pleasant. The whole team does a great job! HIGHLY RECOMMEND!read more
My expirience with MUV always has been great, as a veteran US Navy and Disable All of the staff current or past had… treat me better than other Pharmacy/Dispensary. I am greatfull that I don’t have to wait to get my express order. Highly recommended try shatter for a change. Is my favorite .read more
Very nice place and staff. great selection. would highly recommend.
Today was my first visit to this dispensery. They were friendly and professional. The lady that helped me today (I’m… sorry I forgot your name) was very helpful and gave me some great suggestions. The quality of flower that I got today is fantastic! I look forward to my next visit.read more
Great, high quality products. vape carts and concentrates are their bread and butter
This Medical Marijuana dispensary doesn’t require a mask to enter. The employees are required to wear masks but they… don’t require customers wear one. It’s really disturbing to see a company that deals with such a vulnerable clientele not take every reasonable precaution to keep their customers safe.They’re doing the bare minimum required by the area that the store operates in, instead of what the cdc recommends. This means that unlike the competing dispensary 2 miles away, patients that shop in this store aren’t required to wear a mask. Publix, Walmart, Target, And CVS all require masks now. It’s likely at some point in the near future Sarasota county will mandate masks indoors the way the city did. When they do I’m sure this store will decide to require masks, not because they care about their customers, but because they have to.read more
Happy ,understanding, dedicated TEAM truly becomes contagious! Always challenging the limits of their resources to… provide you the best which gives you a positive placement in the muv-ment. Thanks to everybody at muv for always making me feel like I have a team to help me through the process of medical issues.read more
Best strains in town. Veteran discount, the personal is GREAT , fast and friendly service. Very accurate in online… orders.. HIGHLY RECOMENDEDread more
Just came back from Dr Apt to renew my card and they told me about MUV…called when I got home and spoke to an amazing… gentleman named Billy. Let me just say that the ONLY reason I placed an order today was because of him!! I am an older person who was extremely uninformed about items and effects,but after my phone call I feel more able to manage my care. Billy was soooo helpful,friendly(sincere) and knowledgeable. I honestly cant say enough how grateful I am for his patience in answering all my questions and making me feel comfortable.I may not know what their products are like yet…(delivery tomorrow) but their patient care is by far the best and if you are older like me and want to talk to someone about about any thoughts or concerns I highly encourage you to ask for Billy. Please keep this man on your staff!!!!!!!read more
MUV has an incredible staff, both in store and for deliveries. Also, their customer service team is responsive and… helpful! Always a great experienceread more
Worked with Regina on Live chat to set up my delivery. As as a live chat agent myself,I am very impressed at Regina’s… ability to connect with their guest on the chat. Fantastic work. Sweet person , and very attentive. My new dispensary in Sarasota! Thank you guys!read more
I have been a frequent customer of this location and I am always impressed with the quality of their products. On my… last visit I was super impressed with Abe. He was efficient and very friendly. Definitely an asset to your store and company… I look forward to working with him in the future.read more
This place is AWESOME! The staff is THE BEST and the products are consistently awesome. The flower is top notch, and… higher potentcy to help with pain, which is why it sells out so quickly. Very happy customer here. Please don’t change a thing. ;-)😍😍read more
Absolutely amazing, wonderful, beautiful, patient caring place. I had the best experience possibly ever thanks to MUV… customer service representative, also in store salesman representative Brandt who helped me figure out what I needed.also was very patient and took his time to educate me on the product. Thank MUV TEAM. Satisfied customer .🤘👏read more
Amazing place with amazing staff, but what is up with the inventory lately?! No product or very limited for over a week… now. 🙁 still 5 stars but this makes me sad because I am forced to take my business else where.read more
Brandt and Tj are always smiling and happy! They help me out every single time i go in and i love how they explain… certain strains and how I’ll feel with them!!! It’s always a pleasure whenever i come to MUV you’ll always be in great handsread more
I loved my first purchase but am extremely disappointed with my second purchase and will NEVER return to this location… EVER.EDIT: Called and spoke to someone who said my product “should be fine” and that was the answer to my problem? No. Couldn’t ever speak to Nicole. Definitely never going back. I have shatter that is useless, money wasted and no medicine. Worst. Place. Ever. The shatter was black and oozing out of the sides of the plastic paper all on the inside of the package.read more
I am in love with this place and these people. They care about their customers first. I had a little issue and told… them. They completely took care of me, above and beyond my expectations. They are loving, intelligent people that are passionate about their jobs. They have the best energy and vibe. The products are high quality with plenty of options and varieties. MUV is the place to go!read more
So quick and friendly!! Okay my names Jake and Every time I come into this location I feel right at home. Bright… smiles from the entire team, I’m talking from the front desk all the way to the back. The last few times I have been in I have worked with My main man Erick! I swear this man lives,eats, and breaths positivity. Knows his material, and really helps you leave with what you came to find or even leave with something better. 10/10 would recommend you talk to Erick!! To Nicole: You have one awesome team!!read more
The store and staff are A+ always greet me by my preferd name and very happy when i come in.
Very upscale and professional enviorment. Friendly faces and easy transactions , loved the service! Modest pricing is… posted for customer convienience.read more
Great staff, very knowledgeable and helpful . Wide variety , cheaper prices and sales. New stuff coming soon as well.… CBD patches are great and work fantastic for pain. I highly recommend them. Large waiting room w comfortable chairs and a large check out / service area. The other place is like being in a closet compared to this place .read more