MUV Dispensary in Sarasota, FL

Nicole
Nicole
1715944764
This is the best place to get these products in SRQ. Excellent customer service and top- notch products. All employees are friendly. Recommend!PS I worked with Luca recently and he was very helpful! Also the place is very clean which is highly important to me.Update: I had to call customer service because I just wanted to make sure my product was in stock. They are super nice and friendly.
Beverly H.
Beverly H.
1715913623
Skyline was absolutely the best. She was very patient with me because I had no idea what I wanted. She assisted me in making the right decision. It was a pleasure to have her take care of me. Thank you Skylynn for being so kind. I'll be back.
Windsor W.
Windsor W.
1714601452
The knowledge of the staff, and the ease of placing an order made the experience above some other places I have shopped. And the manager on shift was very kind!
Kyle M.
Kyle M.
1712277638
Easily one of the best dispensaries I’ve been to! Good selections, fairly priced, friendly helpful staff. Product was fresh and flavorful. Definitely recommend, definitely going back 👍👍
Christina M.
Christina M.
1711048986
Spoke with Micheal Adorno he’s my go to for almost every order if possible he has given me really great recommendations as well as ascended my knowledge in the field if I’m ever not sure about something he has the answer. Thank you for your exceptional customer service 🤍
Leonard L.
Leonard L.
1707425545
I am new to medical cannabis and not very much familiar with different types and hybrids. I was very satisfied working with Avery ( Sales consultant ) today . He was able to explain various options and recommended the best product for me . The facility was spotless and very welcoming . There were no lines or long wait . I highly recommend this place .
Crystal E
Crystal E
1705767701
I was so happy with the friendliness and humor Avery had. It is such a rare occurrence to have a person in his position be so very polite and make you feel like you are an old friend. I have never had a bad experience at Muv but he exceeded all times I've been there and elsewhere. He even helped me google the time to get to another location after I placed it at the wrong one. I was too far but he made the most awesome recommendations. I appreciate his dedication to his job. He set the bar high!!!!
Amanda P.
Amanda P.
1705008949
Wonderful experience through and through. The product selection is great. Easy to order online. They get you in and out of there with minimal wait times. Additionally, the staff members are all beyond helpful and knowledgeable. Gillian is an amazing team member!!
Steven C.
Steven C.
1703527013
I usually go to the other location. But this downtown location is so much friendlier. I was given a great deal. Staff was so much nicer. And I believe this downtown location has better product and always in stock
Jennifer L.
Jennifer L.
1703468018
The associates are always super friendly, make good and honest recommendations on products and make my visit happy. They always let me know my best option to save money with sales and points. They also let me know new strains and things based on what I’ve said I liked in previous visits. Teonna(sorry if spelling wrong) was super nice on my last visit. First time being helped by her and she was great. Super happy with her vape suggestion.
Ben J.
Ben J.
1697580981
I LOVE MUV, they are a fantastic business with the highest quality team, I’m usually served by Shaun, Monique, or Nikki, but today I was pleasantly surprised by Gillian, a new hire who was able to make me feel welcome while still learning the job. Every star is earned and they will continue to have my business 💪🏾
Black M.
Black M.
1696028772
Avery at MÜV Dispensary will be able to assist you with the entire gamut of medicinal cannabis. He is extremely knowledgeable about their cannabis products. It was immediately evident that Avery had a vast knowledge of the potential effects, delivery options, dosing and prices offered at the MÜV Dispensary. He can match you with different products and make solid recommendations in conjunction with your physician's.Avery will take as much time as needed to ensure you have an understanding prior to your purchases and, again, once you have made your decision.Avery made the entire process smooth.Avery is an excellent consultant and I wouldn't hesitate to recommend him.
Hayden P.
Hayden P.
1695052023
Went in today for the first time at muv and everyone was so cool and nice! My man Sean was super helpful and even helped me pick out some great products!! Highly recommend this location!
me M.
me M.
1694816202
This is by far the best dispensary I have been to. Sean is super knowledgeable and takes the time to help you with your needs! He has passion for what he does and assisting customers with joy and care! I have a wonderful time visiting with all the employees at müv!! Thank you for the awesome employees and experience every time!
connie p
connie p
1693693000
I LOVE MUV and all the staff. They are very knowledgeable of the products. Thanks again Avery
Debra K.
Debra K.
1692984797
Gillian was very sweet and helpful. I love her look. Cute hairstyle and winged eyeliner done superbly ! She did a fabulous job!!
Mary Lucia M.
Mary Lucia M.
1691870738
This is our favorite dispensary. Good selection, the store is clean, well lit. Helpful sales people. The shopping experience is Much better than those other stores.
Ben J.
Ben J.
1690323498
I LOVE MUV, they are a fantastic business with the highest quality team, I’m usually served by Shaun, Monique, or Nikki, but today I was pleasantly surprised by Gillian, a new hire who was able to make me feel welcome while still learning the job. Every star is earned and they will continue to have my business 💪🏾
Dede A.
Dede A.
1689442143
I love this Muv location! There’s never much of a wait, the Bud-tenders are always so friendly and helpful. When I have questions, they are very knowledgeable and suggest the appropriate products for my ailments!!
Mara C.
Mara C.
1688566100
Always a great experience at Muv- the staff is very friendly and helpful and the facility is beautiful. Thanks so much!
Always P.
Always P.
1686930616
I cannot describe what an awesome establishment MUV is. They exhibit 5 star customer service and their products are the best of the best and the prices are extraordinarily the lowest in Sarasota. The store manager along with Sean and Jordan are top notch. They have products in ALL price ranges and the quality is the best in the area. Kudos to the store manager and her associates! MUV is the only dispensary I will purchase from. I’ve been to many dispensaries and they cannot hold a candle to MUV. Special shot out to Kyle as his service is extraordinary .
Jillian M.
Jillian M.
1684616262
This location is amazing!Monique, Sean and Nikki greated me when I walked through the door and were all so polite and knowledgeable. I definitely recommend.
Alexandra D.
Alexandra D.
1682686322
An employee at this location, (Sydney Jeffcoat) has been harassing and bullying my boyfriend and I for the past few weeks and sydney apparently made it so I can no longer shop at this location. Very unprofessional and immature if you ask me. MUV should know what type of people they hire.
Andy S
Andy S
1680294085
Excellent chat support! Stephany was very helpful and efficient.I went to the Sarasota Main store to pick up my order and the experience was wonderful as well. The staff was very knowledgeable and friendly.
Carolyn J.
Carolyn J.
1680208241
Kyle is knowledgeable, well spoken, very helpful and was fun to talk to! Love going to MUV and Kyle made, ordering by phone, my pick up from MUV that much easier💚👍😀
Shante A.
Shante A.
1673614964
The staff were way more professional and knowledgeable than any other Dispensary I've been to in town. There was a great selection of Flower Strains and they weren't overloaded with tons of different Companies products for certain things. The place is super clean and private. I'll definitely be back!
James C.
James C.
1673431857
Had a really good experience at this location. Great service and product. It’s even next to a good pizza place so it can be a 1 stop shop. Will definitely be using them as my main source. Their quality of flower seems to be the best around for sure.
Jeff
Jeff
1670517397
I don’t normally post about my visits…but I want to make a special shout out for MARLA & RILEY who both provided amazing customer service and it was a warm and inviting environment. The quality of products was outstanding I bought the b52 bomber strain and ohhhhh, I’m definitely going to be back soon! Kudos! SEE U ALL SOON 🙂
Katrina C.
Katrina C.
1666746687
Nick was awesome!! I only went in for a cpl things. Nick filled me in on the specials and sales, applied my discounts and never pushed to add items. He simply told it like it was. Great salesperson that knows the product and answered all my questions about each item I bought. I was impressed with his knowledge and casual no pressure ways. I ended up, quite happily I must say, spending more than I planned, but worth every cent when it’s explained so we’ll. Keep up the fantastic work Nick. Thank you!! Kate
Ellen P.
Ellen P.
1665603938
As a customer brand new to this, Rachel guided me through so beautifully. She listened and shared her knowledge with my husband and I. I will comfortable returning because she set the tone that it is a place that cares about what is best for me.
Rock & Roll B.
Rock & Roll B.
1664152390
I met Nick my 1st time to Müv two months ago. I had a lot of questions & Nick had all my answers. He is extremely knowledgeable of all products & prescriptions. He even called the other store & had them hold for me something they were out of. So when I came in for my 2nd visit I was so happy to see him there... he is so kind & patient! Thank u Nick & all the friendly staff!
natosha N.
natosha N.
1663258309
Joshua was amazing very knowledgeable and professional. He answered all my many questions and helped me make informed decisions on my product choices. Couldn’t ask for a better first time experience. Thank you
J G.
J G.
1662829244
Everyone is always so nice and welcoming at every MÜV store I go to. Abrahan was very knowledgeable and made me feel comfortable. He helped me decide between a few products and I'm looking forward to back to see everyone again.
Donald G.
Donald G.
1662817986
I came in the shop this morning early, as a walk in customer. The staff quickly processed me. I had a nice conversation with Ashley while she prepared the items I purchased. She was very polite and well spoken. Her eyes and personality were quite beautiful as well... Satisfied 100% Thank you again MUV
Virginia C.
Virginia C.
1662769634
Abe is one of the best! Always patient and understanding, and very knowledgeable about all the products. He always remembers me by my nickname, always asks how I’m doing and just always makes me feel like I am his favorite patient.
Jeff
Jeff
1662501728
I don’t normally post about my visits…but I want to make a special shout out for Rachel and Cheryl who both provided amazing customer service and it was a warm and inviting environment. The quality of products was outstanding, I’m definitely going to be back soon! Kudos!
Jeanne T.
Jeanne T.
1659528539
Checked this place out finally.. Had some decent stuff & sales going. Without the sale they are more pricey & They didn’t give me any first time promotion or ask me about any discounts i saw after they do claim they offer. Friendly staff, easy to see what they have, & fast service were a plus! All in all Was ok but other places close by have more product to offer, are leas expensive, & do give discounts!
Via K.
Via K.
1657383728
I have been to other dispensaries, but this was my first time at MUV. As soon as I walked in, there were several employees in the lobby. They greeted my with smiles and a friendly hello. I was pleasantly surprised. The decor, the music and the staff all just had such a nice vibe. I had placed an online order and didn’t even have a wait! I was called in immediately. Thomas (one of the staff up front), also helped me with my order in the shop. The shop was just as beautiful and clean as the lobby and had displays with products that were very easy to see. Since it was my first visit, I was looking around and he answered all of my questions knowledgeably and with genuine kindness. From the girl at the check-in, to Thomas and the other team members… they were all so welcoming and helpful!
Megan B.
Megan B.
1657308938
Patrick was very knowledgeable, professional, and helpful. The products are top notch and I am impressed with the staff for keeping up with the many new products coming out quite frequently. I love that they offer so many options and assist you in finding the ones that best meet your needs and lifestyle.
E N.
E N.
1657151012
My visit today I had Rachel awesome girl awesome service I really appreciated her knowledge. But my all-time favorite I have to give a shout out to is Karen she is so awesome. I always ask for Karen when I come in. I love your service that you do. Thank you.
Kaila C.
Kaila C.
1655151573
I love the care and attention I receive in every visit. Travis was my guy today. My personal favorite because he is all in to help. I depend on his experience and knowledge. Good luck with the New Sarasota store
SUP G.
SUP G.
1653778061
Henry was my first…. MJ consultant :). I chose MUV for my first dispensary visit due to their reputation for providing a superior range of products. Henry took the time to educate me on the products available & made sound recommendations based on my current needs. In & out within 20 minutes on a holiday weekend?! Great experience!⭐️ ⭐️ ⭐️ ⭐️ ⭐️
john H.
john H.
1653591739
Nicholas was a outstanding budtender! He helped me find exactly what i was looking for and made sure i got the best deal. The whole crew here is absolutely incredible!!
devin S.
devin S.
1651340160
Friendly staff and very helpful/knowledgeable. The wait time was very short given the volume of customers, this is a huge improvement from the time I was here more than a year ago. Fair pricing!
Bobby
Bobby
1651253977
Nice place. Nice people... calm relaxedAtmosphere.Med doc is very informative and makes it easy to understand the do and don't doOf the products as well as legalities and rules. Been around since conception of MUV. Highly recommend entire start to finish easy and fun.Thanks MUV.
DJW
DJW
1650823237
Their staff are always friendly. Online ordering makes for a quick in and out. Good selection of product.
MrPuggerson
MrPuggerson
1650677191
One of my favorite locations. Warm welcoming staff that got me in and out quickly for my online pickup order. Blanca handled everything quickly and answered any questions I had. Would rate 6/5 stars if I could! Keep up the great work!
Ira A.
Ira A.
1650664792
Compared to my previous experiences which were poor and fruitless. Today with Charlene was outstanding service. It’s easier to get things done when you’re talking to an English speaking (as a first language)call center. It’s easier to explain the problems and get them understood and handled. I was on the phone today for an hour and 20 minutes. When we resolved the problem I had confidence it was actually getting handled this time. That doesn’t make up for the other three hours spent getting nothing done.
Barbara P.
Barbara P.
1650565669
The employees at the Fruitville Road location are consistently outstanding! Always enthusiastic, professional and welcoming. Today I spoke with Brandon who was extremely helpful and knowledgeable. Abe is another one of the employees who really shines!
Sweedindeed
Sweedindeed
1650401480
Great Flower, Transdermal patches, & i recently tried the sports gel and I am liking it.❤Strawberry Cough is my Favorite Strain & you carry it.Fast Service! Except for Online Orders are slow and require call center to fill the order. 8 people staffed and not 1 can fill my order? Terrible management done on Erica's behalf. She is not a good manager. Travis also didn't express any genuine sympathy or empathy. Give me her job so I can show you how it is done. Completely disatisified.Great Product!
Christina A.
Christina A.
1650045106
Shane was awesome. Super friendly and made sure I had everything needed. Thank you for the great customer service !!
Heather M.
Heather M.
1649964550
Brandon is great! Works hard to set up custom workouts specific for you. He watches closely and corrects form. He is supportive of your personal fitness goals.
Judy G
Judy G
1648905878
Shane is knowledgeable, courteous, and helpful. I always look forward to working with Shane. I’d give Shane a 10 if it was an option!!!!
nay N.
nay N.
1648744644
Very quick service! Shane is very helpful and I enjoyed my visit. Very kind staff
DC S.
DC S.
1646759254
The only dispensary I will go to. End of discussion. Super friendly and knowledgeable staff, they are quick to inform and support without being condescending or snotty. They take the time with you and treat you with respect and class. Budtender Brandon is who those in his profession should strive to be like, but trying to pick the best budtender at MUV is like trying to pick out the best player on the Rams-you can't do it because they are all studs.(and studettes). Those who used to complain about the lack of diverse and quality flower at MUV need to go back in for another try because whoever has been doing the ordering there lately has been knocking it out of the park! I spent the first 6 months of having a card trying every dispensary in town, I feel my research is thorough enough that I can definitively say MUV is the BEST. Been smoking for 25 years now, marijuana is not a hobby or dalliance, it is an integral part of my life. MUV has managed to educate me on marijuana more in the few months I've been going than in 24 years of dealing with yo boys and deadheads. MUV isn't a part of the medical marijuana scene in Sarasota, MUV IS the medical marijuana scene in Sarasota.
Gina P.
Gina P.
1645744831
Omg SARASOTA (Fruitville) Rocks ,The most helpful guysGood knowledgeable guysCleanliness ✌️✅ATMNice process of flow with clients and staffMy favorite 🤩 place of year
Scott M.
Scott M.
1639782891
Great customer service and product. Always great to drop in for a sale too!
Rob L.
Rob L.
1638286563
Muv is awesome! I love seeing a Florida company grow. The discounts that they do and now all the holiday discounts make it easier for us to medicate. Thank you all so much for making our experiences easy and direct but also fun.
Thomas R.
Thomas R.
1638284192
11/10 the people at this location make the experience even better. awesome crew and great products
Kirsten J.
Kirsten J.
1636070337
Such knowledgeable staff, super patient, great experience! Would recommend
marcy P.
marcy P.
1635599573
Great people. Very helpful. Always a nice place to visit.😊
James S.
James S.
1634623301
Great dispensary. They got pretty good stuff. There brand of rso is 1 of my favorites.
Vibrant J.
Vibrant J.
1633268517
Way too expensive. Thier "deals" are not good. Never has any sativas. way too much indica. Both trulieve and curaleaf have way better deals and stock.
Salai
Salai
1632640049
BAD CUSTOMER EXPERIENCE!Has nothing to to with any of the products. I wish there was another rating column for products.Overall service was horrible.Let’s cut to the chase, we all pay a good amount of money for these products, but when i started to ask questions about deals or discounts, asked if they could check the back for more products, and to check the pricing of different products (with the discounts and/or deals) you better believe they turn their attitude to “oh so happy to serve you look” to “The Snobby Hurry the Eff up and buy our products.” Again we all pay good money not just for the products but also for the service. I will not be coming back here.
debra S.
debra S.
1631207164
Sam was so helpful and kind I am totally new at this she had her hands full when she answered my call she’s the best!!
A Google U.
A Google U.
1631205793
Abraham Hernandez came to my patients home very professional and polite. I give him a thumbs up!
B B
B B
1628099701
Came in on Friday Jan 22nd to have my significant other pick up her medication and was issued the incorrect medication and had to go back in to get this corrected and also heard another medical patient try to pay with a credit card to only be told that they don't take this form of payment. Just a bit of knowledge, tell the medical patient during check-in and not in the back.Just had another visit to this location today Aug 4th and your team needs to pay more attention to what they are giving the patient as they sold her one more flower over what she had ordered. Completely disappointed with your franchise and their staff not paying attention.
Frank M.
Frank M.
1625828217
I placed my pickup order on my phone and was helped by SAM she was very helpful and knowledgeable.She gave me all the information I needed and made me feel like I was a valued customer. If I had a company I would want her to represent me.
Kathy H.
Kathy H.
1622392054
Medical marijuana patients should check out their local MUV for high thc % flower. I picked up some Pillows Factory, Guru, Velvet Glove, and Triangle kush flower and they were all high testing thc, some as high as 31%🌱💚🌱 They have a wide selection of flower and edibles. If you like edibles, try the wana gummies/soft chews 🙂💚🌱💚🌱
Great service, fantastic products 👏 👌 👍
Gary R.
Gary R.
1620313259
I placed an on line order to pick up. I renewed my state card last month. I had a tele call with my Dr. in February of 2021, three month ago. Because I didn’t have a Dr note of recertification, Muv would not fillMy order. I called my Dr to have them give Muv approval and while on the line Muv said no cellPhones in office. They do $75. Off $150. With each recertification and because I didn’t have or off from Dr. they refused my products. I couldn’t have renewed my state card without Dr Recertification, but that didn’t matter. I was refused service. No other dispensary I’ve been to ever had an issue. I would highly recommend Curaleaf or Trulieve, not Muv. Very poor service and bad policy.
Gary R.
Gary R.
1620236601
I placed an on line order to pick up. I renewed my state card last month. I had a tele call with my Dr. in February of 2021, three month ago. Because I didn’t have a Dr note of recertification, Muv would not fillMy order. I called my Dr to have them give Muv approval and while on the line Muv said no cellPhones in office. They do $75. Off $150. With each recertification and because I didn’t have or off from Dr. they refused my products. I couldn’t have renewed my state card with Dr Recertification, but the at didn’t matter. I was refused service. No other dispensary I’ve been to ever had an issue. I would highly recommend Curaleaf or Trulieve, not Muv. Very poor service and bad policy.
Angela M.
Angela M.
1620174416
Muv is my dispensary of choice - always short wait times, friendly and helpful employees, discounts and deals, and great products with many options. I have never had issues at Muv like I have had at other dispensaries especially involving very long wait times. I only wish Muv accepted debit card payment but I can overlook that
Stronzo C.
Stronzo C.
1619709441
They are definitely more responsive to any thing that patients don't feel good about. Like at any dispensary, good to ask what discounts are available.They handled a misunderstanding very well.
Stronzo C.
Stronzo C.
1619621572
They keep the buy 1 get 1 EVERYBODY IS ENTITLED TO A SECRET.Really unpleasant to shop , be overcharged , rushed and , when you bring this up after spending $$$ , they say ," No you have to present us with a nonexistent orange card , or a copy of the updated rec , that we can already see.This , is my opinion, takes advantage of the disabled folks (on fixed incomes) and disregards any obligation to remind folks, who are already struggling:"By the way you are entitled to this discount "Or since its covid19 and you have been doing telemetry forget the card.
Scooter M.
Scooter M.
1618671226
The most INCREDIBLE staff ever! Extremely knowledgeable and helpful. Awesome selections, great pricing and a beautiful interior! Thank you for helping me manage my pain and anxiety in a safe, healthy way. I'm able to live a more productive life and contribute more to the good of the community by not having to use prescription pain medication, which almost ruined my life.Thank you MÜV for giving me a better solution!
Catherine D.
Catherine D.
1617793615
Love MUV! The people here are all so nice and helpful!!
Blurry V.
Blurry V.
1616369787
Always a pleasant experience inside the store. Love to go when they have sales. The RSO capsules are one of my favorite products. Wasn't a fan of the preroll that I got though (too tight for proper airflow). No big deal. I prefer to make my own rolls anyway.That being said, i'll be back in the future for sure.
Kat
Kat
1615929457
First time ever going into a dispensary, staff were eager to help and extremely professional. Will be going back soon! 🙂
Scott F.
Scott F.
1615554635
The staff was professional, knowledgeable, laid back, and friendly. The quality of the product is excellent!
melinda R.
melinda R.
1615423186
I just love muv. People are so friendly..wish I could stay longer just to visit with the the people
R F.
R F.
1615256170
So much better than Trulieve in every way.If you are in Sarasota and are wondering what dispensary should be your go to, this is the one. The staff is always pleasant and courteous, and they take the time to provide patients with what method of medicine will be best.
Beanca G.
Beanca G.
1611696666
Being in the Medical Cannabis Industry, i can highly recommend stopping into see the staff at this Dispensary. The best thing is they are always so welcoming and knowledgeable about all the products. Keep shinning!
Sweedindeed
Sweedindeed
1608132839
Great Flower, Transdermal patches, & i recently tried the sports gel and I am liking it.❤Strawberry Cough is my Favorite Strain & you carry it.Fast Service!Great Product!
Ed W.
Ed W.
1608066348
stop there for the first time, (Sarasota) really friendly and knowledgeable people. they have a large selection of Products… Some I didn’t even know was even available… I believe the prices were just a few dollars more…
Carl A.
Carl A.
1607684571
You do not get to smell or look at anything before you buy it . It's just a mystery till you pay for your over priced products, this place was cool. The Bradenton and Apollo Beach locations are just w.e. they looked at me like a walking wallet. I have proof of 29 seeds ,I'm not just talking . The products are overprice
Jeff D.
Jeff D.
1606084468
Let’s get the 1 con out of the way. They don’t usually have a great variety of flower. That’s the only reason I didn’t give 5 stars.That aside, the staff is always super friendly, the place is always clean and comfortable. They have a great, automatic point system through their app that gives you discounts just for shopping with them. The wait is usually somewhere between 0 and 10 minutes and I’ve never had a single issue with anything here - unlike the hurry up and wait forever nightmare that Trulieve usually is.If you just want to be able to pop in, grab your products and be on your way, MUV is the dispensary you’re looking for. I’ve found that submitting an online order doesn’t really save any time here because weather you have an order or come in to shop you’re in and out in just a few minutes anyway.
Brian H.
Brian H.
1603743709
Delivery Review: I went with delivery. This is the first time I've gotten delivery since Covid hit.The delivery was quick and easy. The driver basically looked over my ID, then went over what was in the order, took care of the money, then I was able to give them permission to sign the required form for me. It was painless. I should have done it earlier. I'm really cautious about Covid and this was an option that worked well for me.In store experience: Please work on more effectively communicating your policies. Thanks you for listening.
chris W.
chris W.
1601329450
Pretty amazing place!! Reminds me of walking into a Apple store. I'm impressed with the knowledge and customer experience I received today on my first visit. I will definitely be returning for my meds from this location . You get what you pay for top notch service. Thanks guys keep up the great work 👍
Melysa D.
Melysa D.
1600462456
I like MUV but they don't have discounts for people on disability or low income EBT. Trulieve gives these discounts and I wish MUV did too. I would shop there more if they did. They do have great sales sometimes which is when I shop there. And a patient discount point system where you earn points and get money off. They have good products too. I especially like their RSO. The only issue I have is you can't return a product if it's not the right strain for you. There is a lot of trial and error when using medical marijuana. Trulieve has a return policy so I shop there more often. If MUV started doing these things I would definitely have them as my number 1.It's a very nice and clean place but I have to agree with another review on here about patients not wearing masks. But apparently MUV doesn't have control over that problem. If you call them some of the locations will do curbside for high risk patients. That's what I've done. I did have an issue with Dan with a curbside order once. He was very rude to me but everyone else is nice and helpful there. Yanitza at the call center in Ruskin is very nice and so helpful. So overall I like this dispensary more than others I've been to. I Hope this review helps some other people.
Des N.
Des N.
1600189852
Best customer service in the state of Fl
William S.
William S.
1599864371
I'm going to start off saying this is a very nice place. The staff I have dealt with there have been very knowledgeable and helpful. MUV the selection is okay and has gotten better. Really the thing I'm disappointed about though is that if you try a new product and don't like it you cannot return it for something else. Trulieve does that which is great customer service and it allows you to try products that you might not usually try. My only critique of MUV would to adapt that exchange policy.
Brian H.
Brian H.
1599687601
Muv doesn’t require customers wear masks at all locations, only the ones where local laws require them . Employees are always required to wear a mask. This means that some locations require masks on customers, while others like Sarasota do not. I can’t ethically spend money at a business that doesn’t make a reasonable effort to protect all their customers from covid So I don’t shop here.I’m posting this review because the company refuses to post their individual store policies. If anything in this review is in error I hope Muv will correct me.
Jane D.
Jane D.
1599439486
Jordan Fuentes told me there was a chart for the terpene profiles in the strains MUV sells, but my asking if I can see this chart, twice (on the phone and in email) has left me with nothing, ignored. I guess they don't really want customers to know what it is that they might like. Not sure how this helps with sales.
Leigh R.
Leigh R.
1599229914
I love Muv, I used to drive to Apollo Beach, which I still do on occasion.To have one now in Bradenton is amazing!I’ve been here a bunch of times, the staff are wonderful as are the products. Go see the new store. It’s beautiful!Tell them their English Goof ball sent you 😁
Alexis S.
Alexis S.
1599004357
I went to MüV for my first visit to a dispensary & all my expectations were surpassed. Blanca helped educate me on numerous products & I am very eager to return again!
Matt M.
Matt M.
1598729204
Wonderful facility, staff, and product. Alix provided a great experience, will absolutely return.
Josh H.
Josh H.
1598571489
These guys are top notch! My budtender Thomas G.'s knowledge, advice, and customer service has been absolutely incredible. My experiences here have always been quick, easy, and pleasant. The whole team does a great job! HIGHLY RECOMMEND!
My expirience with MUV always has been great, as a veteran US Navy and Disable All of the staff current or past had treat me better than other Pharmacy/Dispensary. I am greatfull that I don't have to wait to get my express order. Highly recommended try shatter for a change. Is my favorite .
Charlie R
Charlie R
1595888240
Very nice place and staff. great selection. would highly recommend.
Deb G.
Deb G.
1595729811
Today was my first visit to this dispensery. They were friendly and professional. The lady that helped me today (I'm sorry I forgot your name) was very helpful and gave me some great suggestions. The quality of flower that I got today is fantastic! I look forward to my next visit.
Tyler M.
Tyler M.
1595274060
Great, high quality products. vape carts and concentrates are their bread and butter
Brian H.
Brian H.
1594983254
This Medical Marijuana dispensary doesn’t require a mask to enter. The employees are required to wear masks but they don’t require customers wear one. It’s really disturbing to see a company that deals with such a vulnerable clientele not take every reasonable precaution to keep their customers safe.They’re doing the bare minimum required by the area that the store operates in, instead of what the cdc recommends. This means that unlike the competing dispensary 2 miles away, patients that shop in this store aren’t required to wear a mask. Publix, Walmart, Target, And CVS all require masks now. It’s likely at some point in the near future Sarasota county will mandate masks indoors the way the city did. When they do I’m sure this store will decide to require masks, not because they care about their customers, but because they have to.
Zane W.
Zane W.
1594052435
Happy ,understanding, dedicated TEAM truly becomes contagious! Always challenging the limits of their resources to provide you the best which gives you a positive placement in the muv-ment. Thanks to everybody at muv for always making me feel like I have a team to help me through the process of medical issues.
Best strains in town. Veteran discount, the personal is GREAT , fast and friendly service. Very accurate in online orders.. HIGHLY RECOMENDED
James V.
James V.
1591902449
Just came back from Dr Apt to renew my card and they told me about MUV...called when I got home and spoke to an amazing gentleman named Billy. Let me just say that the ONLY reason I placed an order today was because of him!! I am an older person who was extremely uninformed about items and effects,but after my phone call I feel more able to manage my care. Billy was soooo helpful,friendly(sincere) and knowledgeable. I honestly cant say enough how grateful I am for his patience in answering all my questions and making me feel comfortable.I may not know what their products are like yet...(delivery tomorrow) but their patient care is by far the best and if you are older like me and want to talk to someone about about any thoughts or concerns I highly encourage you to ask for Billy. Please keep this man on your staff!!!!!!!
Emma T.
Emma T.
1591641401
MUV has an incredible staff, both in store and for deliveries. Also, their customer service team is responsive and helpful! Always a great experience
James C.
James C.
1589744951
Worked with Regina on Live chat to set up my delivery. As as a live chat agent myself,I am very impressed at Regina's ability to connect with their guest on the chat. Fantastic work. Sweet person , and very attentive. My new dispensary in Sarasota! Thank you guys!
Ian M
Ian M
1587222803
I have been a frequent customer of this location and I am always impressed with the quality of their products. On my last visit I was super impressed with Abe. He was efficient and very friendly. Definitely an asset to your store and company... I look forward to working with him in the future.
J L.
J L.
1586611650
This place is AWESOME! The staff is THE BEST and the products are consistently awesome. The flower is top notch, and higher potentcy to help with pain, which is why it sells out so quickly. Very happy customer here. Please don't change a thing. ;-)😍😍
Megan H.
Megan H.
1586227010
Absolutely amazing, wonderful, beautiful, patient caring place. I had the best experience possibly ever thanks to MUV customer service representative, also in store salesman representative Brandt who helped me figure out what I needed.also was very patient and took his time to educate me on the product. Thank MUV TEAM. Satisfied customer .🤘👏
Scott W.
Scott W.
1584052920
Amazing place with amazing staff, but what is up with the inventory lately?! No product or very limited for over a week now. 🙁 still 5 stars but this makes me sad because I am forced to take my business else where.
holly L.
holly L.
1583875167
Brandt and Tj are always smiling and happy! They help me out every single time i go in and i love how they explain certain strains and how I’ll feel with them!!! It’s always a pleasure whenever i come to MUV you’ll always be in great hands
Erin M.
Erin M.
1583464391
I loved my first purchase but am extremely disappointed with my second purchase and will NEVER return to this location EVER.EDIT: Called and spoke to someone who said my product "should be fine" and that was the answer to my problem? No. Couldn't ever speak to Nicole. Definitely never going back. I have shatter that is useless, money wasted and no medicine. Worst. Place. Ever. The shatter was black and oozing out of the sides of the plastic paper all on the inside of the package.
Kate N.
Kate N.
1570745389
I am in love with this place and these people. They care about their customers first. I had a little issue and told them. They completely took care of me, above and beyond my expectations. They are loving, intelligent people that are passionate about their jobs. They have the best energy and vibe. The products are high quality with plenty of options and varieties. MUV is the place to go!
Jake N.
Jake N.
1567800261
So quick and friendly!! Okay my names Jake and Every time I come into this location I feel right at home. Bright smiles from the entire team, I’m talking from the front desk all the way to the back. The last few times I have been in I have worked with My main man Erick! I swear this man lives,eats, and breaths positivity. Knows his material, and really helps you leave with what you came to find or even leave with something better. 10/10 would recommend you talk to Erick!! To Nicole: You have one awesome team!!
jp L.
jp L.
1553513395
The store and staff are A+ always greet me by my preferd name and very happy when i come in.
Game On 8.
Game On 8.
1537544548
Very upscale and professional enviorment. Friendly faces and easy transactions , loved the service! Modest pricing is posted for customer convienience.
Lawrence G.
Lawrence G.
1535731037
Great staff, very knowledgeable and helpful . Wide variety , cheaper prices and sales. New stuff coming soon as well. CBD patches are great and work fantastic for pain. I highly recommend them. Large waiting room w comfortable chairs and a large check out / service area. The other place is like being in a closet compared to this place .
Next Reviews
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5045 Fruitville Rd
Sarasota, FL 34232

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CLOSED
CLOSED

    Payment Methods:

    Cash Only
    ATM Available On Site

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    MUV Cannabis Discounts

    Everyday Deals and Discounts

    • 1st Time Customer: 30% Off
    • 2nd Visit: 40% Off $150+ 
    • 3rd Visit: 50% Off $200+
    • Card Renewal: Repeat The First, Second, and Third Time Discounts. 
    • Veterans Discount: 22% Off (Not Stackable) 
    • Seniors Discount 55 & up: 10% Off (Not Stackable) 
    • SSDI Discount: 10% Off (Not Stackable) 
    • Birthday Discount: $25 Off One $50 Purchase
    • Industry Discount: 20% Off (Not Stackable) 
    • Pediatrics Discount (Under 18): 25% Off (Not Stackable) 
    • Student Discount: 10% Off (Not Stackable) 
    • Refer A Friend: $25 Credit & 10% Off For Them
    • Travel Discount (100 Miles Or More): 10% Off (Not Stackable) 
    • Strainprint: 10% Off Discount
    • Visit MUV Homepage

    ABOUT THIS DISPENSARY

    MUV, located at 5045 Fruitville Rd in Sarasota, is open to serve the cannabis community of almost a million active medical marijuana card holders in Florida.

    Medical: Yes

    Recreational: No

    Delivery: Yes

    Delivery Fee: Free For Orders Over $150 Within 20 Miles Of the Store, $20 Fee For Orders Below.

    License Number: MMTC-2017-0010

    Before this dispensary could open, it was licensed by the Office of Medical Marijuana Use (OMMU). In the state of Florida, dispensaries are officially referred to as medical marijuana treatment centers (MMTCs).

    MUV is vertically integrated, as are the rest of the MMTC’s. Being vertically integrated means they oversee the entire process from seed to sale. MUV grows their own cannabis plants from seed or cuttings, harvests, processes into a variety of products, packages and distributes within their own network.

    Product types and availability can vary from store menu to store menu, depending on demand. If MUV in Sarasota does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card is universally accepted at any dispensary in Florida.

    Purchasing Marijuana Products at MUV

    During your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.

    Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders will make recommendations that are based on your doctor’s recommendation.

    Preparation Helps: See what’s available ahead of time. If MUV in Sarasota online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.

    Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. If you have an active medical card, you can pick from a wide array of cannabis products. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.

    Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.

    Contact the dispensary if you encounter product-related issues or problems. MUV has a policy & procedure for this.

    Please enjoy the menu products from this dispensary responsibly!

    To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.

    What People Are Saying

    Nicole
    Nicole
    1715944764
    This is the best place to get these products in SRQ. Excellent customer service and top- notch products. All employees are friendly. Recommend!PS I worked with Luca recently and he was very helpful! Also the place is very clean which is highly important to me.Update: I had to call customer service because I just wanted to make sure my product was in stock. They are super nice and friendly.
    Beverly H.
    Beverly H.
    1715913623
    Skyline was absolutely the best. She was very patient with me because I had no idea what I wanted. She assisted me in making the right decision. It was a pleasure to have her take care of me. Thank you Skylynn for being so kind. I'll be back.
    Windsor W.
    Windsor W.
    1714601452
    The knowledge of the staff, and the ease of placing an order made the experience above some other places I have shopped. And the manager on shift was very kind!
    Kyle M.
    Kyle M.
    1712277638
    Easily one of the best dispensaries I’ve been to! Good selections, fairly priced, friendly helpful staff. Product was fresh and flavorful. Definitely recommend, definitely going back 👍👍
    Christina M.
    Christina M.
    1711048986
    Spoke with Micheal Adorno he’s my go to for almost every order if possible he has given me really great recommendations as well as ascended my knowledge in the field if I’m ever not sure about something he has the answer. Thank you for your exceptional customer service 🤍
    Leonard L.
    Leonard L.
    1707425545
    I am new to medical cannabis and not very much familiar with different types and hybrids. I was very satisfied working with Avery ( Sales consultant ) today . He was able to explain various options and recommended the best product for me . The facility was spotless and very welcoming . There were no lines or long wait . I highly recommend this place .
    Crystal E
    Crystal E
    1705767701
    I was so happy with the friendliness and humor Avery had. It is such a rare occurrence to have a person in his position be so very polite and make you feel like you are an old friend. I have never had a bad experience at Muv but he exceeded all times I've been there and elsewhere. He even helped me google the time to get to another location after I placed it at the wrong one. I was too far but he made the most awesome recommendations. I appreciate his dedication to his job. He set the bar high!!!!
    Amanda P.
    Amanda P.
    1705008949
    Wonderful experience through and through. The product selection is great. Easy to order online. They get you in and out of there with minimal wait times. Additionally, the staff members are all beyond helpful and knowledgeable. Gillian is an amazing team member!!
    Steven C.
    Steven C.
    1703527013
    I usually go to the other location. But this downtown location is so much friendlier. I was given a great deal. Staff was so much nicer. And I believe this downtown location has better product and always in stock
    Jennifer L.
    Jennifer L.
    1703468018
    The associates are always super friendly, make good and honest recommendations on products and make my visit happy. They always let me know my best option to save money with sales and points. They also let me know new strains and things based on what I’ve said I liked in previous visits. Teonna(sorry if spelling wrong) was super nice on my last visit. First time being helped by her and she was great. Super happy with her vape suggestion.
    Ben J.
    Ben J.
    1697580981
    I LOVE MUV, they are a fantastic business with the highest quality team, I’m usually served by Shaun, Monique, or Nikki, but today I was pleasantly surprised by Gillian, a new hire who was able to make me feel welcome while still learning the job. Every star is earned and they will continue to have my business 💪🏾
    Black M.
    Black M.
    1696028772
    Avery at MÜV Dispensary will be able to assist you with the entire gamut of medicinal cannabis. He is extremely knowledgeable about their cannabis products. It was immediately evident that Avery had a vast knowledge of the potential effects, delivery options, dosing and prices offered at the MÜV Dispensary. He can match you with different products and make solid recommendations in conjunction with your physician's.Avery will take as much time as needed to ensure you have an understanding prior to your purchases and, again, once you have made your decision.Avery made the entire process smooth.Avery is an excellent consultant and I wouldn't hesitate to recommend him.
    Hayden P.
    Hayden P.
    1695052023
    Went in today for the first time at muv and everyone was so cool and nice! My man Sean was super helpful and even helped me pick out some great products!! Highly recommend this location!
    me M.
    me M.
    1694816202
    This is by far the best dispensary I have been to. Sean is super knowledgeable and takes the time to help you with your needs! He has passion for what he does and assisting customers with joy and care! I have a wonderful time visiting with all the employees at müv!! Thank you for the awesome employees and experience every time!
    connie p
    connie p
    1693693000
    I LOVE MUV and all the staff. They are very knowledgeable of the products. Thanks again Avery
    Debra K.
    Debra K.
    1692984797
    Gillian was very sweet and helpful. I love her look. Cute hairstyle and winged eyeliner done superbly ! She did a fabulous job!!
    Mary Lucia M.
    Mary Lucia M.
    1691870738
    This is our favorite dispensary. Good selection, the store is clean, well lit. Helpful sales people. The shopping experience is Much better than those other stores.
    Ben J.
    Ben J.
    1690323498
    I LOVE MUV, they are a fantastic business with the highest quality team, I’m usually served by Shaun, Monique, or Nikki, but today I was pleasantly surprised by Gillian, a new hire who was able to make me feel welcome while still learning the job. Every star is earned and they will continue to have my business 💪🏾
    Dede A.
    Dede A.
    1689442143
    I love this Muv location! There’s never much of a wait, the Bud-tenders are always so friendly and helpful. When I have questions, they are very knowledgeable and suggest the appropriate products for my ailments!!
    Mara C.
    Mara C.
    1688566100
    Always a great experience at Muv- the staff is very friendly and helpful and the facility is beautiful. Thanks so much!
    Always P.
    Always P.
    1686930616
    I cannot describe what an awesome establishment MUV is. They exhibit 5 star customer service and their products are the best of the best and the prices are extraordinarily the lowest in Sarasota. The store manager along with Sean and Jordan are top notch. They have products in ALL price ranges and the quality is the best in the area. Kudos to the store manager and her associates! MUV is the only dispensary I will purchase from. I’ve been to many dispensaries and they cannot hold a candle to MUV. Special shot out to Kyle as his service is extraordinary .
    Jillian M.
    Jillian M.
    1684616262
    This location is amazing!Monique, Sean and Nikki greated me when I walked through the door and were all so polite and knowledgeable. I definitely recommend.
    Alexandra D.
    Alexandra D.
    1682686322
    An employee at this location, (Sydney Jeffcoat) has been harassing and bullying my boyfriend and I for the past few weeks and sydney apparently made it so I can no longer shop at this location. Very unprofessional and immature if you ask me. MUV should know what type of people they hire.
    Andy S
    Andy S
    1680294085
    Excellent chat support! Stephany was very helpful and efficient.I went to the Sarasota Main store to pick up my order and the experience was wonderful as well. The staff was very knowledgeable and friendly.
    Carolyn J.
    Carolyn J.
    1680208241
    Kyle is knowledgeable, well spoken, very helpful and was fun to talk to! Love going to MUV and Kyle made, ordering by phone, my pick up from MUV that much easier💚👍😀
    Shante A.
    Shante A.
    1673614964
    The staff were way more professional and knowledgeable than any other Dispensary I've been to in town. There was a great selection of Flower Strains and they weren't overloaded with tons of different Companies products for certain things. The place is super clean and private. I'll definitely be back!
    James C.
    James C.
    1673431857
    Had a really good experience at this location. Great service and product. It’s even next to a good pizza place so it can be a 1 stop shop. Will definitely be using them as my main source. Their quality of flower seems to be the best around for sure.
    Jeff
    Jeff
    1670517397
    I don’t normally post about my visits…but I want to make a special shout out for MARLA & RILEY who both provided amazing customer service and it was a warm and inviting environment. The quality of products was outstanding I bought the b52 bomber strain and ohhhhh, I’m definitely going to be back soon! Kudos! SEE U ALL SOON 🙂
    Katrina C.
    Katrina C.
    1666746687
    Nick was awesome!! I only went in for a cpl things. Nick filled me in on the specials and sales, applied my discounts and never pushed to add items. He simply told it like it was. Great salesperson that knows the product and answered all my questions about each item I bought. I was impressed with his knowledge and casual no pressure ways. I ended up, quite happily I must say, spending more than I planned, but worth every cent when it’s explained so we’ll. Keep up the fantastic work Nick. Thank you!! Kate
    Ellen P.
    Ellen P.
    1665603938
    As a customer brand new to this, Rachel guided me through so beautifully. She listened and shared her knowledge with my husband and I. I will comfortable returning because she set the tone that it is a place that cares about what is best for me.
    Rock & Roll B.
    Rock & Roll B.
    1664152390
    I met Nick my 1st time to Müv two months ago. I had a lot of questions & Nick had all my answers. He is extremely knowledgeable of all products & prescriptions. He even called the other store & had them hold for me something they were out of. So when I came in for my 2nd visit I was so happy to see him there... he is so kind & patient! Thank u Nick & all the friendly staff!
    natosha N.
    natosha N.
    1663258309
    Joshua was amazing very knowledgeable and professional. He answered all my many questions and helped me make informed decisions on my product choices. Couldn’t ask for a better first time experience. Thank you
    J G.
    J G.
    1662829244
    Everyone is always so nice and welcoming at every MÜV store I go to. Abrahan was very knowledgeable and made me feel comfortable. He helped me decide between a few products and I'm looking forward to back to see everyone again.
    Donald G.
    Donald G.
    1662817986
    I came in the shop this morning early, as a walk in customer. The staff quickly processed me. I had a nice conversation with Ashley while she prepared the items I purchased. She was very polite and well spoken. Her eyes and personality were quite beautiful as well... Satisfied 100% Thank you again MUV
    Virginia C.
    Virginia C.
    1662769634
    Abe is one of the best! Always patient and understanding, and very knowledgeable about all the products. He always remembers me by my nickname, always asks how I’m doing and just always makes me feel like I am his favorite patient.
    Jeff
    Jeff
    1662501728
    I don’t normally post about my visits…but I want to make a special shout out for Rachel and Cheryl who both provided amazing customer service and it was a warm and inviting environment. The quality of products was outstanding, I’m definitely going to be back soon! Kudos!
    Jeanne T.
    Jeanne T.
    1659528539
    Checked this place out finally.. Had some decent stuff & sales going. Without the sale they are more pricey & They didn’t give me any first time promotion or ask me about any discounts i saw after they do claim they offer. Friendly staff, easy to see what they have, & fast service were a plus! All in all Was ok but other places close by have more product to offer, are leas expensive, & do give discounts!
    Via K.
    Via K.
    1657383728
    I have been to other dispensaries, but this was my first time at MUV. As soon as I walked in, there were several employees in the lobby. They greeted my with smiles and a friendly hello. I was pleasantly surprised. The decor, the music and the staff all just had such a nice vibe. I had placed an online order and didn’t even have a wait! I was called in immediately. Thomas (one of the staff up front), also helped me with my order in the shop. The shop was just as beautiful and clean as the lobby and had displays with products that were very easy to see. Since it was my first visit, I was looking around and he answered all of my questions knowledgeably and with genuine kindness. From the girl at the check-in, to Thomas and the other team members… they were all so welcoming and helpful!
    Megan B.
    Megan B.
    1657308938
    Patrick was very knowledgeable, professional, and helpful. The products are top notch and I am impressed with the staff for keeping up with the many new products coming out quite frequently. I love that they offer so many options and assist you in finding the ones that best meet your needs and lifestyle.
    E N.
    E N.
    1657151012
    My visit today I had Rachel awesome girl awesome service I really appreciated her knowledge. But my all-time favorite I have to give a shout out to is Karen she is so awesome. I always ask for Karen when I come in. I love your service that you do. Thank you.
    Kaila C.
    Kaila C.
    1655151573
    I love the care and attention I receive in every visit. Travis was my guy today. My personal favorite because he is all in to help. I depend on his experience and knowledge. Good luck with the New Sarasota store
    SUP G.
    SUP G.
    1653778061
    Henry was my first…. MJ consultant :). I chose MUV for my first dispensary visit due to their reputation for providing a superior range of products. Henry took the time to educate me on the products available & made sound recommendations based on my current needs. In & out within 20 minutes on a holiday weekend?! Great experience!⭐️ ⭐️ ⭐️ ⭐️ ⭐️
    john H.
    john H.
    1653591739
    Nicholas was a outstanding budtender! He helped me find exactly what i was looking for and made sure i got the best deal. The whole crew here is absolutely incredible!!
    devin S.
    devin S.
    1651340160
    Friendly staff and very helpful/knowledgeable. The wait time was very short given the volume of customers, this is a huge improvement from the time I was here more than a year ago. Fair pricing!
    Bobby
    Bobby
    1651253977
    Nice place. Nice people... calm relaxedAtmosphere.Med doc is very informative and makes it easy to understand the do and don't doOf the products as well as legalities and rules. Been around since conception of MUV. Highly recommend entire start to finish easy and fun.Thanks MUV.
    DJW
    DJW
    1650823237
    Their staff are always friendly. Online ordering makes for a quick in and out. Good selection of product.
    MrPuggerson
    MrPuggerson
    1650677191
    One of my favorite locations. Warm welcoming staff that got me in and out quickly for my online pickup order. Blanca handled everything quickly and answered any questions I had. Would rate 6/5 stars if I could! Keep up the great work!
    Ira A.
    Ira A.
    1650664792
    Compared to my previous experiences which were poor and fruitless. Today with Charlene was outstanding service. It’s easier to get things done when you’re talking to an English speaking (as a first language)call center. It’s easier to explain the problems and get them understood and handled. I was on the phone today for an hour and 20 minutes. When we resolved the problem I had confidence it was actually getting handled this time. That doesn’t make up for the other three hours spent getting nothing done.
    Barbara P.
    Barbara P.
    1650565669
    The employees at the Fruitville Road location are consistently outstanding! Always enthusiastic, professional and welcoming. Today I spoke with Brandon who was extremely helpful and knowledgeable. Abe is another one of the employees who really shines!
    Sweedindeed
    Sweedindeed
    1650401480
    Great Flower, Transdermal patches, & i recently tried the sports gel and I am liking it.❤Strawberry Cough is my Favorite Strain & you carry it.Fast Service! Except for Online Orders are slow and require call center to fill the order. 8 people staffed and not 1 can fill my order? Terrible management done on Erica's behalf. She is not a good manager. Travis also didn't express any genuine sympathy or empathy. Give me her job so I can show you how it is done. Completely disatisified.Great Product!
    Christina A.
    Christina A.
    1650045106
    Shane was awesome. Super friendly and made sure I had everything needed. Thank you for the great customer service !!
    Heather M.
    Heather M.
    1649964550
    Brandon is great! Works hard to set up custom workouts specific for you. He watches closely and corrects form. He is supportive of your personal fitness goals.
    Judy G
    Judy G
    1648905878
    Shane is knowledgeable, courteous, and helpful. I always look forward to working with Shane. I’d give Shane a 10 if it was an option!!!!
    nay N.
    nay N.
    1648744644
    Very quick service! Shane is very helpful and I enjoyed my visit. Very kind staff
    DC S.
    DC S.
    1646759254
    The only dispensary I will go to. End of discussion. Super friendly and knowledgeable staff, they are quick to inform and support without being condescending or snotty. They take the time with you and treat you with respect and class. Budtender Brandon is who those in his profession should strive to be like, but trying to pick the best budtender at MUV is like trying to pick out the best player on the Rams-you can't do it because they are all studs.(and studettes). Those who used to complain about the lack of diverse and quality flower at MUV need to go back in for another try because whoever has been doing the ordering there lately has been knocking it out of the park! I spent the first 6 months of having a card trying every dispensary in town, I feel my research is thorough enough that I can definitively say MUV is the BEST. Been smoking for 25 years now, marijuana is not a hobby or dalliance, it is an integral part of my life. MUV has managed to educate me on marijuana more in the few months I've been going than in 24 years of dealing with yo boys and deadheads. MUV isn't a part of the medical marijuana scene in Sarasota, MUV IS the medical marijuana scene in Sarasota.
    Gina P.
    Gina P.
    1645744831
    Omg SARASOTA (Fruitville) Rocks ,The most helpful guysGood knowledgeable guysCleanliness ✌️✅ATMNice process of flow with clients and staffMy favorite 🤩 place of year
    Scott M.
    Scott M.
    1639782891
    Great customer service and product. Always great to drop in for a sale too!
    Rob L.
    Rob L.
    1638286563
    Muv is awesome! I love seeing a Florida company grow. The discounts that they do and now all the holiday discounts make it easier for us to medicate. Thank you all so much for making our experiences easy and direct but also fun.
    Thomas R.
    Thomas R.
    1638284192
    11/10 the people at this location make the experience even better. awesome crew and great products
    Kirsten J.
    Kirsten J.
    1636070337
    Such knowledgeable staff, super patient, great experience! Would recommend
    marcy P.
    marcy P.
    1635599573
    Great people. Very helpful. Always a nice place to visit.😊
    James S.
    James S.
    1634623301
    Great dispensary. They got pretty good stuff. There brand of rso is 1 of my favorites.
    Vibrant J.
    Vibrant J.
    1633268517
    Way too expensive. Thier "deals" are not good. Never has any sativas. way too much indica. Both trulieve and curaleaf have way better deals and stock.
    Salai
    Salai
    1632640049
    BAD CUSTOMER EXPERIENCE!Has nothing to to with any of the products. I wish there was another rating column for products.Overall service was horrible.Let’s cut to the chase, we all pay a good amount of money for these products, but when i started to ask questions about deals or discounts, asked if they could check the back for more products, and to check the pricing of different products (with the discounts and/or deals) you better believe they turn their attitude to “oh so happy to serve you look” to “The Snobby Hurry the Eff up and buy our products.” Again we all pay good money not just for the products but also for the service. I will not be coming back here.
    debra S.
    debra S.
    1631207164
    Sam was so helpful and kind I am totally new at this she had her hands full when she answered my call she’s the best!!
    A Google U.
    A Google U.
    1631205793
    Abraham Hernandez came to my patients home very professional and polite. I give him a thumbs up!
    B B
    B B
    1628099701
    Came in on Friday Jan 22nd to have my significant other pick up her medication and was issued the incorrect medication and had to go back in to get this corrected and also heard another medical patient try to pay with a credit card to only be told that they don't take this form of payment. Just a bit of knowledge, tell the medical patient during check-in and not in the back.Just had another visit to this location today Aug 4th and your team needs to pay more attention to what they are giving the patient as they sold her one more flower over what she had ordered. Completely disappointed with your franchise and their staff not paying attention.
    Frank M.
    Frank M.
    1625828217
    I placed my pickup order on my phone and was helped by SAM she was very helpful and knowledgeable.She gave me all the information I needed and made me feel like I was a valued customer. If I had a company I would want her to represent me.
    Kathy H.
    Kathy H.
    1622392054
    Medical marijuana patients should check out their local MUV for high thc % flower. I picked up some Pillows Factory, Guru, Velvet Glove, and Triangle kush flower and they were all high testing thc, some as high as 31%🌱💚🌱 They have a wide selection of flower and edibles. If you like edibles, try the wana gummies/soft chews 🙂💚🌱💚🌱
    Great service, fantastic products 👏 👌 👍
    Gary R.
    Gary R.
    1620313259
    I placed an on line order to pick up. I renewed my state card last month. I had a tele call with my Dr. in February of 2021, three month ago. Because I didn’t have a Dr note of recertification, Muv would not fillMy order. I called my Dr to have them give Muv approval and while on the line Muv said no cellPhones in office. They do $75. Off $150. With each recertification and because I didn’t have or off from Dr. they refused my products. I couldn’t have renewed my state card without Dr Recertification, but that didn’t matter. I was refused service. No other dispensary I’ve been to ever had an issue. I would highly recommend Curaleaf or Trulieve, not Muv. Very poor service and bad policy.
    Gary R.
    Gary R.
    1620236601
    I placed an on line order to pick up. I renewed my state card last month. I had a tele call with my Dr. in February of 2021, three month ago. Because I didn’t have a Dr note of recertification, Muv would not fillMy order. I called my Dr to have them give Muv approval and while on the line Muv said no cellPhones in office. They do $75. Off $150. With each recertification and because I didn’t have or off from Dr. they refused my products. I couldn’t have renewed my state card with Dr Recertification, but the at didn’t matter. I was refused service. No other dispensary I’ve been to ever had an issue. I would highly recommend Curaleaf or Trulieve, not Muv. Very poor service and bad policy.
    Angela M.
    Angela M.
    1620174416
    Muv is my dispensary of choice - always short wait times, friendly and helpful employees, discounts and deals, and great products with many options. I have never had issues at Muv like I have had at other dispensaries especially involving very long wait times. I only wish Muv accepted debit card payment but I can overlook that
    Stronzo C.
    Stronzo C.
    1619709441
    They are definitely more responsive to any thing that patients don't feel good about. Like at any dispensary, good to ask what discounts are available.They handled a misunderstanding very well.
    Stronzo C.
    Stronzo C.
    1619621572
    They keep the buy 1 get 1 EVERYBODY IS ENTITLED TO A SECRET.Really unpleasant to shop , be overcharged , rushed and , when you bring this up after spending $$$ , they say ," No you have to present us with a nonexistent orange card , or a copy of the updated rec , that we can already see.This , is my opinion, takes advantage of the disabled folks (on fixed incomes) and disregards any obligation to remind folks, who are already struggling:"By the way you are entitled to this discount "Or since its covid19 and you have been doing telemetry forget the card.
    Scooter M.
    Scooter M.
    1618671226
    The most INCREDIBLE staff ever! Extremely knowledgeable and helpful. Awesome selections, great pricing and a beautiful interior! Thank you for helping me manage my pain and anxiety in a safe, healthy way. I'm able to live a more productive life and contribute more to the good of the community by not having to use prescription pain medication, which almost ruined my life.Thank you MÜV for giving me a better solution!
    Catherine D.
    Catherine D.
    1617793615
    Love MUV! The people here are all so nice and helpful!!
    Blurry V.
    Blurry V.
    1616369787
    Always a pleasant experience inside the store. Love to go when they have sales. The RSO capsules are one of my favorite products. Wasn't a fan of the preroll that I got though (too tight for proper airflow). No big deal. I prefer to make my own rolls anyway.That being said, i'll be back in the future for sure.
    Kat
    Kat
    1615929457
    First time ever going into a dispensary, staff were eager to help and extremely professional. Will be going back soon! 🙂
    Scott F.
    Scott F.
    1615554635
    The staff was professional, knowledgeable, laid back, and friendly. The quality of the product is excellent!
    melinda R.
    melinda R.
    1615423186
    I just love muv. People are so friendly..wish I could stay longer just to visit with the the people
    R F.
    R F.
    1615256170
    So much better than Trulieve in every way.If you are in Sarasota and are wondering what dispensary should be your go to, this is the one. The staff is always pleasant and courteous, and they take the time to provide patients with what method of medicine will be best.
    Beanca G.
    Beanca G.
    1611696666
    Being in the Medical Cannabis Industry, i can highly recommend stopping into see the staff at this Dispensary. The best thing is they are always so welcoming and knowledgeable about all the products. Keep shinning!
    Sweedindeed
    Sweedindeed
    1608132839
    Great Flower, Transdermal patches, & i recently tried the sports gel and I am liking it.❤Strawberry Cough is my Favorite Strain & you carry it.Fast Service!Great Product!
    Ed W.
    Ed W.
    1608066348
    stop there for the first time, (Sarasota) really friendly and knowledgeable people. they have a large selection of Products… Some I didn’t even know was even available… I believe the prices were just a few dollars more…
    Carl A.
    Carl A.
    1607684571
    You do not get to smell or look at anything before you buy it . It's just a mystery till you pay for your over priced products, this place was cool. The Bradenton and Apollo Beach locations are just w.e. they looked at me like a walking wallet. I have proof of 29 seeds ,I'm not just talking . The products are overprice
    Jeff D.
    Jeff D.
    1606084468
    Let’s get the 1 con out of the way. They don’t usually have a great variety of flower. That’s the only reason I didn’t give 5 stars.That aside, the staff is always super friendly, the place is always clean and comfortable. They have a great, automatic point system through their app that gives you discounts just for shopping with them. The wait is usually somewhere between 0 and 10 minutes and I’ve never had a single issue with anything here - unlike the hurry up and wait forever nightmare that Trulieve usually is.If you just want to be able to pop in, grab your products and be on your way, MUV is the dispensary you’re looking for. I’ve found that submitting an online order doesn’t really save any time here because weather you have an order or come in to shop you’re in and out in just a few minutes anyway.
    Brian H.
    Brian H.
    1603743709
    Delivery Review: I went with delivery. This is the first time I've gotten delivery since Covid hit.The delivery was quick and easy. The driver basically looked over my ID, then went over what was in the order, took care of the money, then I was able to give them permission to sign the required form for me. It was painless. I should have done it earlier. I'm really cautious about Covid and this was an option that worked well for me.In store experience: Please work on more effectively communicating your policies. Thanks you for listening.
    chris W.
    chris W.
    1601329450
    Pretty amazing place!! Reminds me of walking into a Apple store. I'm impressed with the knowledge and customer experience I received today on my first visit. I will definitely be returning for my meds from this location . You get what you pay for top notch service. Thanks guys keep up the great work 👍
    Melysa D.
    Melysa D.
    1600462456
    I like MUV but they don't have discounts for people on disability or low income EBT. Trulieve gives these discounts and I wish MUV did too. I would shop there more if they did. They do have great sales sometimes which is when I shop there. And a patient discount point system where you earn points and get money off. They have good products too. I especially like their RSO. The only issue I have is you can't return a product if it's not the right strain for you. There is a lot of trial and error when using medical marijuana. Trulieve has a return policy so I shop there more often. If MUV started doing these things I would definitely have them as my number 1.It's a very nice and clean place but I have to agree with another review on here about patients not wearing masks. But apparently MUV doesn't have control over that problem. If you call them some of the locations will do curbside for high risk patients. That's what I've done. I did have an issue with Dan with a curbside order once. He was very rude to me but everyone else is nice and helpful there. Yanitza at the call center in Ruskin is very nice and so helpful. So overall I like this dispensary more than others I've been to. I Hope this review helps some other people.
    Des N.
    Des N.
    1600189852
    Best customer service in the state of Fl
    William S.
    William S.
    1599864371
    I'm going to start off saying this is a very nice place. The staff I have dealt with there have been very knowledgeable and helpful. MUV the selection is okay and has gotten better. Really the thing I'm disappointed about though is that if you try a new product and don't like it you cannot return it for something else. Trulieve does that which is great customer service and it allows you to try products that you might not usually try. My only critique of MUV would to adapt that exchange policy.
    Brian H.
    Brian H.
    1599687601
    Muv doesn’t require customers wear masks at all locations, only the ones where local laws require them . Employees are always required to wear a mask. This means that some locations require masks on customers, while others like Sarasota do not. I can’t ethically spend money at a business that doesn’t make a reasonable effort to protect all their customers from covid So I don’t shop here.I’m posting this review because the company refuses to post their individual store policies. If anything in this review is in error I hope Muv will correct me.
    Jane D.
    Jane D.
    1599439486
    Jordan Fuentes told me there was a chart for the terpene profiles in the strains MUV sells, but my asking if I can see this chart, twice (on the phone and in email) has left me with nothing, ignored. I guess they don't really want customers to know what it is that they might like. Not sure how this helps with sales.
    Leigh R.
    Leigh R.
    1599229914
    I love Muv, I used to drive to Apollo Beach, which I still do on occasion.To have one now in Bradenton is amazing!I’ve been here a bunch of times, the staff are wonderful as are the products. Go see the new store. It’s beautiful!Tell them their English Goof ball sent you 😁
    Alexis S.
    Alexis S.
    1599004357
    I went to MüV for my first visit to a dispensary & all my expectations were surpassed. Blanca helped educate me on numerous products & I am very eager to return again!
    Matt M.
    Matt M.
    1598729204
    Wonderful facility, staff, and product. Alix provided a great experience, will absolutely return.
    Josh H.
    Josh H.
    1598571489
    These guys are top notch! My budtender Thomas G.'s knowledge, advice, and customer service has been absolutely incredible. My experiences here have always been quick, easy, and pleasant. The whole team does a great job! HIGHLY RECOMMEND!
    My expirience with MUV always has been great, as a veteran US Navy and Disable All of the staff current or past had treat me better than other Pharmacy/Dispensary. I am greatfull that I don't have to wait to get my express order. Highly recommended try shatter for a change. Is my favorite .
    Charlie R
    Charlie R
    1595888240
    Very nice place and staff. great selection. would highly recommend.
    Deb G.
    Deb G.
    1595729811
    Today was my first visit to this dispensery. They were friendly and professional. The lady that helped me today (I'm sorry I forgot your name) was very helpful and gave me some great suggestions. The quality of flower that I got today is fantastic! I look forward to my next visit.
    Tyler M.
    Tyler M.
    1595274060
    Great, high quality products. vape carts and concentrates are their bread and butter
    Brian H.
    Brian H.
    1594983254
    This Medical Marijuana dispensary doesn’t require a mask to enter. The employees are required to wear masks but they don’t require customers wear one. It’s really disturbing to see a company that deals with such a vulnerable clientele not take every reasonable precaution to keep their customers safe.They’re doing the bare minimum required by the area that the store operates in, instead of what the cdc recommends. This means that unlike the competing dispensary 2 miles away, patients that shop in this store aren’t required to wear a mask. Publix, Walmart, Target, And CVS all require masks now. It’s likely at some point in the near future Sarasota county will mandate masks indoors the way the city did. When they do I’m sure this store will decide to require masks, not because they care about their customers, but because they have to.
    Zane W.
    Zane W.
    1594052435
    Happy ,understanding, dedicated TEAM truly becomes contagious! Always challenging the limits of their resources to provide you the best which gives you a positive placement in the muv-ment. Thanks to everybody at muv for always making me feel like I have a team to help me through the process of medical issues.
    Best strains in town. Veteran discount, the personal is GREAT , fast and friendly service. Very accurate in online orders.. HIGHLY RECOMENDED
    James V.
    James V.
    1591902449
    Just came back from Dr Apt to renew my card and they told me about MUV...called when I got home and spoke to an amazing gentleman named Billy. Let me just say that the ONLY reason I placed an order today was because of him!! I am an older person who was extremely uninformed about items and effects,but after my phone call I feel more able to manage my care. Billy was soooo helpful,friendly(sincere) and knowledgeable. I honestly cant say enough how grateful I am for his patience in answering all my questions and making me feel comfortable.I may not know what their products are like yet...(delivery tomorrow) but their patient care is by far the best and if you are older like me and want to talk to someone about about any thoughts or concerns I highly encourage you to ask for Billy. Please keep this man on your staff!!!!!!!
    Emma T.
    Emma T.
    1591641401
    MUV has an incredible staff, both in store and for deliveries. Also, their customer service team is responsive and helpful! Always a great experience
    James C.
    James C.
    1589744951
    Worked with Regina on Live chat to set up my delivery. As as a live chat agent myself,I am very impressed at Regina's ability to connect with their guest on the chat. Fantastic work. Sweet person , and very attentive. My new dispensary in Sarasota! Thank you guys!
    Ian M
    Ian M
    1587222803
    I have been a frequent customer of this location and I am always impressed with the quality of their products. On my last visit I was super impressed with Abe. He was efficient and very friendly. Definitely an asset to your store and company... I look forward to working with him in the future.
    J L.
    J L.
    1586611650
    This place is AWESOME! The staff is THE BEST and the products are consistently awesome. The flower is top notch, and higher potentcy to help with pain, which is why it sells out so quickly. Very happy customer here. Please don't change a thing. ;-)😍😍
    Megan H.
    Megan H.
    1586227010
    Absolutely amazing, wonderful, beautiful, patient caring place. I had the best experience possibly ever thanks to MUV customer service representative, also in store salesman representative Brandt who helped me figure out what I needed.also was very patient and took his time to educate me on the product. Thank MUV TEAM. Satisfied customer .🤘👏
    Scott W.
    Scott W.
    1584052920
    Amazing place with amazing staff, but what is up with the inventory lately?! No product or very limited for over a week now. 🙁 still 5 stars but this makes me sad because I am forced to take my business else where.
    holly L.
    holly L.
    1583875167
    Brandt and Tj are always smiling and happy! They help me out every single time i go in and i love how they explain certain strains and how I’ll feel with them!!! It’s always a pleasure whenever i come to MUV you’ll always be in great hands
    Erin M.
    Erin M.
    1583464391
    I loved my first purchase but am extremely disappointed with my second purchase and will NEVER return to this location EVER.EDIT: Called and spoke to someone who said my product "should be fine" and that was the answer to my problem? No. Couldn't ever speak to Nicole. Definitely never going back. I have shatter that is useless, money wasted and no medicine. Worst. Place. Ever. The shatter was black and oozing out of the sides of the plastic paper all on the inside of the package.
    Kate N.
    Kate N.
    1570745389
    I am in love with this place and these people. They care about their customers first. I had a little issue and told them. They completely took care of me, above and beyond my expectations. They are loving, intelligent people that are passionate about their jobs. They have the best energy and vibe. The products are high quality with plenty of options and varieties. MUV is the place to go!
    Jake N.
    Jake N.
    1567800261
    So quick and friendly!! Okay my names Jake and Every time I come into this location I feel right at home. Bright smiles from the entire team, I’m talking from the front desk all the way to the back. The last few times I have been in I have worked with My main man Erick! I swear this man lives,eats, and breaths positivity. Knows his material, and really helps you leave with what you came to find or even leave with something better. 10/10 would recommend you talk to Erick!! To Nicole: You have one awesome team!!
    jp L.
    jp L.
    1553513395
    The store and staff are A+ always greet me by my preferd name and very happy when i come in.
    Game On 8.
    Game On 8.
    1537544548
    Very upscale and professional enviorment. Friendly faces and easy transactions , loved the service! Modest pricing is posted for customer convienience.
    Lawrence G.
    Lawrence G.
    1535731037
    Great staff, very knowledgeable and helpful . Wide variety , cheaper prices and sales. New stuff coming soon as well. CBD patches are great and work fantastic for pain. I highly recommend them. Large waiting room w comfortable chairs and a large check out / service area. The other place is like being in a closet compared to this place .
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