MUV Dispensary in Tampa, FL

MÜV Dispensary Tampa - Dale Mabry
4.8
Based on 861 reviews
Kevin was kind and helpful....and he introduced me to something new, Amazing. Had a bit of a problem ordering and Ashley their chat bot was also Amazing
Evie F.
Evie F.
1702848310
Devin who works at Muv on Dale Mabry and Broad Street is so helpful and answers all my questions each time he helps me. He takes the time to explain what works in conjunction with each other for my ultimate sleep. Thank you Devon, I really appreciate you.😃
Daniel B
Daniel B
1702678710
It's always fast and that's the best compliment I can give to service.The products are always great but they are a little more expensive than other dispensaries. They might have the best products available.
Nicky V
Nicky V
1699034801
Kevin was extra awesome in guiding me to purchasing the right cart for my medicinal needs ! I wanna commend this location for having such great energy from the patient advisors ! It was refreshing to see all smiles .
dwight Z.
dwight Z.
1697551866
Kris at corporate was a great help. I am picking up my card today and gave him a call with a bunch of questions. He took his time with me, allowed me to understand answers to my questions, and overall very nice service. Thanks again.
charles H.
charles H.
1696700938
Everyone working in this location was very friendly and had great attitudes. From the second I walked in until the second I left I thought “Wow what a great staff”.
Ally K.
Ally K.
1693949143
They got me in and our super quick during rush hour time on Dale Mabry. Loved my experience, and 100% would recommend trying some of the lower percent and cheaper buds. If the terpenes are right, you'll get a great experience, even if the THC is lower!Very welcoming environment, unlike a lot of the local dispensaries. 😊
Rosie C.
Rosie C.
1692293072
Kevin is an awesome person sweet and kind and very understandable and knowledgeable.Always get a well welcome by the staff! It’s always a pleasure coming to the Tampa location.
Austin B.
Austin B.
1688476778
Much more focused on the flower side of the industry. Great deals short lines on a Friday afternoon thoroughly impressed. Thanks for that good good.
Rich G.
Rich G.
1687272818
Clean and efficient with very top product, highly recommend. Kevin is a great bud tender, he really knows cannabis strains, effects and recommendations. He's also really easy on the eyes to, lol.
Giovanni G.
Giovanni G.
1685736109
The place was amazing Kevin did an amazing job selling me products that I wanted he really knows how to please the customer on there needs and recommends the best stuff even if he needs to up sell would definitely come back to talk to him and have him as my budtender ask for Kevin!!!!!
Bill A.
Bill A.
1685633963
This location has the BEST employee help ever. Kevin Gartino has helped me numerous times and has always given me the best advice when I let him know my needs. His knowledge is Superior and always with a smile. Thank you Kevin
Hector G.
Hector G.
1680283582
Muv is the only place to come the assistant general manager Devin is an absolute gentleman and he is a true asset to Muv! he knows what I like and what I need! The general manager Derek is an absolute gentleman as well and he is a true asset to Muv. By far the best dispensary I have been too. Alex's and Kevin are awesome also asset! Larisa is amazing as well super-friendly extremely nice and professional!
Lainie M.
Lainie M.
1679072580
Came in to purchase some gummies for my back pain and I was helped by Kevin and Devin.I freaking love this place.Everyone is so friendly and patient.I’m new to this so I’m not too knowledgeable about the products. However, Kevin and Devin were sooo patient and helpful. They made the experience super easy and fun. The products they recommended based on my needs/pain levels worked great.If you are new like me, or highly experienced, I recommend for you to come here. They also have a great app with promotions which are awesome.Thank you Kevin! You and Devin are awesome.
Lily P.
Lily P.
1675969965
Not sure if she is at this specific location but Janice who I spoke to over the phone was FANTASTIC. Answered all my questions, was very polite and courteous. She also went over all specials and possible discounts and even gave me her direct line if I have any issues. Excellent customer service! Highly recommend speaking to Janice!
sharin922
sharin922
1670558674
Alexandra and Kevin are amaaaaazing! Wow so incredibly helpful and knowledgeable! They make the world a better place. Alex went above and beyond. Shows how much she cares. Kevin educated me on for my 1st time in a dispensary. 🙏🏽
Tony D.
Tony D.
1668967976
Arrived right at open. Associates were pleasant and helpful. I had a predetermined price I wanted to spend, and Devon took the time to make sure I got exactly what I needed, and suggested I use my loyalty points to get a really good deal. While both were extremely busy, both Devon and Kevin went above and beyond normal customer service, and exceeded my expectations. They are both great ambassadors for your brand. Thank you. A+ 👍
Samantha M.
Samantha M.
1667773541
Everytime I pop in here to get some more cartridges it's such a pleasant experience. From how discreet it is to how friendly the employees are. Sam is a favorite of mine, she's always so helpful and communicative. The other employees are too! Everyone here is super amazing. They always seem to have a deal of some sort going on as well.
Laura C.
Laura C.
1666819973
Perfect experience! Loved Shah! She listened, understood, knew what I needed to feel better. Very knowledgeable and super nice! The people who work here make you definitely want to come back. Couldn't be happier 😊
Mary O.
Mary O.
1663738316
Sam is very knowledgeable. She knew just what to suggest after I told her what I needed and that i was new to this treatment. I’m looking forward to testing my purchase. Sam gave me specific instructions on what to use and how in order to achieve my goals I have not been able to achieve through my PCP or this entire year so far in pt. She also invited me to call her in case I had questions. Very nice, very professional and very helpful. Thank you !!!
sara C.
sara C.
1662505428
I love this dispensary, I drive out of my way to come here. I'm in town n country. Kevin is there a lot of the time when I'm there! Always super sweet and helpful. Doesn't hurt that he's extremely nice to look at. I love your guys products! Best edibles in town!!
First time here. Made me feel super comfortable. They helped give me recommendations based off of my personal needs. I will definitely be back! Super nice and supportive staff!
sTyleYe
sTyleYe
1659233108
It is a pleasure shopping w/ this company. I am impressed w/ the top quality medicine offered, combined w/ a reasonable price point. Professional and experienced staff.The Dale Mabry location is in a convenient spot for a quick drive by. Your not there long enough to be bothered by the tight parking.They’ll have your order ready for pick up when ordering online w/ minimal wait times makes it a triple plus for me!
Janet W.
Janet W.
1659144648
Celeste is a new favorite! She is easy to work with as well as being a skilled dispensary employee. She was able to explain subtle differences between products and coach about the most effective way to use them. She has a positive attitude in addition to being smart and informed. The staff here is very good and the facility very clean. It’s a real pleasure to come here.
Erin E.
Erin E.
1658960039
Every visit is a good visit. Very friendly knowledgeable staff. Gets you in and out . The entire staff is great♥️Derick was very helpful , kind and assisted with my order
Brady S.
Brady S.
1658014283
Patrick Duby was extremely helpful and knowledgeable about all products/medications. Made me feel very comfortable! I’ll be returning soon!
Kaley M.
Kaley M.
1657667124
That was truly one of the most pleasant experiences ever. All of the staff working was excellent. Beyond exceptional service. So kind, friendly, helpful and all went above and beyond. Best service ever!! Thanks to everyone! You should feel so good to have such a great team
Bonnie L.
Bonnie L.
1657305460
What a wonderful place! Love the individualized attention. Kevin was a great guide for me as this was my first visit! Highly recommend!
Sasha M.
Sasha M.
1657225301
The delivery service was convenient and promt. My delivery person was also professional and friendly. I will definitely continue to use their products and service.
Corey H.
Corey H.
1651794464
It was my first time and the receptionist was very polite and friendly. For Lauren as well she handled all my needs and was very patient with me. Both get 10 out of 10 for great customer service. Highly recommend this place and definitely will be back again.
sissi F.
sissi F.
1651196066
Grateful for them. Thank you.3 yrs later, & ya’ll are always first on my list! Kevin G is an outstanding tender & always keeps me up to date on new strains. A+ service today & every time before. Kudos ✌🏼
Ria K.
Ria K.
1650294374
Love this place, the knowledge of the tenders, the variety of products and strains....The disposables are the best things on earth!No other dispensary has them!!And the sales specials are outstanding.Fine Dining service and selection among all the dispensarys in the area!Thank you MUV
Larry W.
Larry W.
1650194150
I love all your employees, the best costumer Service. Today I had Kevin, I really like how he involves himself with clients. I always try to leave $100 tip no matter how much my purchase is. Only because I love your staff. Your location is perfect for me about five minutes away, the only thing I don’t like at the MÜV on Dale Maybry is the parking situation. Not enough parking space. I recommend all my friends and new people I meet that have their medical marijuana card to MÜV. You guys are the best, I know because I tried all the other companies their customer service sucks.Your friend for life. Larry Willard.
My O.
My O.
1649451702
I spank Myself for not taking a photo of My visit. However, I can assure you that I have a pleasant experience at MUV yesterday. Sadly they do not deliver to Me so it's taken a while for Me to experience them.My tech/nurse, I am not sure how they prefer to be refereed to as, She was more than awesome and well informed. The facility was clean and welcoming as was the gentleman who greeted Me upon My arrival.All and all and awesome experience, and I am quite happy thus far with the products. Thank you MUVMaybe I will take pics the next time around 😉
Sylvia M.
Sylvia M.
1648935862
Matt is a good listener. He provides good suggestions based on what you’re interested in finding. If he doesn’t know off the top of his head, he looks in the database and describes the different strains. I’ve never felt so comfortable shopping.
Theresa H.
Theresa H.
1648229751
Everyone I have dealt with is very efficient and friendly. Great products and good prices. They help you to save money through their sales and discounts.
Christopher D.
Christopher D.
1647385673
Being a relatively new patient, I felt like I was going in blind. But the people at MUV have been fantastic, Kevin specifically. Not to mention the deals. I’ve recommended it to everyone
Adam C.
Adam C.
1647221541
Place is awesome. Very clean, staff very helpful. We had so many unknown thoughts and whatever questions we had were answered fully and more. They have such a bigger variety of dispensable things and edibles than any other place. Would recommend going here than anywhere else after every other place we've visited.
Matthew M.
Matthew M.
1645988364
Excellent experience! Timely and professional. 100% will use muv again and recommend them to anyone I know moving.
Erin E.
Erin E.
1645102161
Every visit is a good visit. Very friendly knowledgeable staff. Gets you in and out . The entire staff is great♥️
Linda P.
Linda P.
1645045825
Friendly professional service from the front of the house to the back. Very helpful and polite. Patrick was great explaining everything to a first timer.
Michael G.
Michael G.
1644939077
Took my daughter. The gentlemen to the counter sales women were so friendly and knowledgeable. It was worth the long drive
Doron S.
Doron S.
1643245246
My wife is a new patient and we went there together for the first time in a medical dispensaryEverybody was super nice except of the sales lady who told us to follow her to the main roomFrom the first second instead of being great with a smile and positive energy we felt like she doing as a favorI was asking questions because I wanted to know what will my wife get and what kind of effect it hasThe sales lady didn't like thatShe said she's only going to talk to my wife because she's the one with the prescriptionWell when you go to a doctor and he subscribe drug medicine you allowed to ask questions as a close family member to know the effect and the consequences of the treatmentThat lady had a huge Ego and it just blind her instead of giving us a serviceshe wasn't in a mode to give us any empathyMy wife just felt so uncomfortable so she said we should leaveThis place should be about peace of mind and health.Not a b**** face sales lady who doesn't like when you're not listening to everything she saysAnything can be said through a professional environment as long as it's been said in a kind and careful wayThat wasn't the case today at this locationWe'll get our medicine in the place we will be great with a smile not ego
Alley M.
Alley M.
1641480526
Really great customer service. Smiling, kind employees, clean facilities, and great consistent and diverse products. My favorite dispensary!
Kevin D.
Kevin D.
1638560908
I love everything about this place. In fact I hope they open up a location closer to my house and they bring the same customer service with them. The staff is friendly, knowledgeable and ready to help. They have an electronic board that displays what they have in stock. I've actually picked something different than what I intended to pick up just because it was on the board and not on the website. Oh, and their products are amazing. The parking lot is a bit small, but that's only problematic when it's full.
Steven S.
Steven S.
1636458255
The young guy at reception is not the right fit for reception. No greeting, no information. The first thing he said to me, while not even looking at me, was "card". He asked me if this was my first visit to the dispensary and after that he didn't talk, didn't explain the process, just sat there and stared at his screen, and then occasionally spoke with another person in the waiting area I had to ask if he was done checking me in me so I could sit...The lady who served me was pleasant but the interaction was so brief and mostly quiet it didn't change my experience much.while they have really great quality flower, unless they're having some sort of awesome sale, I'd rather go to Trulieve.
Bryant J.
Bryant J.
1636228341
For my first experience! So far so good! Julie Skully Was super helpful and very attentive and I’m hopeful that mgt. will help us both on our quest to learn more! So this will be a 2/3 part review and I’ll keep you updated!
Wade B.
Wade B.
1634857448
Great service. Very friendly. Always have anything you need and the prices are awesome
Xavier R.
Xavier R.
1633922691
Amazing staff, amazing products, minimal wait times. Very broad range of products. Folks have always enjoyed the purchases from what I hear, and I have as well. plus I've never heard of someone being shorted on an order, and it's never happened to me! My girlfriend also goes here, and she absolutely loves this dispensary as well!
Xavier R.
Xavier R.
1633884803
Amazing staff, amazing products, minimal wait times. Very broad range of products. Have always enjoyed the purchases! Never been shorted on an order!
Amanda Q
Amanda Q
1633484442
Went for the first time and Matt was amazing ! Very informative and full of patience. Everyone in the office was really friendly .
XnneMxrie S.
XnneMxrie S.
1633262230
All the staff are friendly but I had a great experience with Cristian who gave me his personal advice on products and was also able to hook me up with sale items 😀 They know how to make things quick and efficient too!
Steven B.
Steven B.
1632267852
Very nice place. Fast and reliable service at the express counter. Quick and easy in and out. The 800 number for MUV who I reached the gentleman named Will, was awesome and so very informative that I felt great about my selection. I had some very detailed questions about concentrates that Will helped explain and break down in an easy to understand manner that helped me make a proper first choice and I can’t thank him enough.
Sherri O.
Sherri O.
1631805349
Meko on the phone was so great! She helped me out tremendously! I did not know that they opened at 10:00 a.m. and I was sitting in the parking lot at 9:20. She took my order over the phone and got it all set up for me I love this place! Y'all are the bomb diggity!
Everett M.
Everett M.
1630451118
Helpful and informative, the folks there are happy and always greet with a smile. Keep up the good work.
Jessica B.
Jessica B.
1629557945
good quality products and they help to find the right product for your needs. prices are decent & they sometimes have good deals and promos.
Great as always wish points program was around and more specials... what I use is never on sale so that sux
David B.
David B.
1626888344
Been a while since I've been to a different dispensary. The employees at the store are very cheerful and helpful. They also are quick to reach out when there is an issue with the customer experience. They had forgotten to apply a discount but were quick to reach out and contact me to correct the issues with my order total. With thier great customer service I would recommend to anyone. Thank you!
Hailee H.
Hailee H.
1626294404
Always have an amazing experience. This is my to go to location! Express pick up is easy and fast! Lobby is always clean, staff is friendly, and always have the products I am looking for.
Kristy G.
Kristy G.
1625175051
This is one of my favorite dispensaries in the area. The staff is ALWAYS friendly, and service is always informative and QUICK. Order ahead is really convenient, but even stopping in and just ordering from the menu (if you know what you want because you looked at inventory online) takes no time at all! I'd recommend this location to anyone, regardless of where you are in your MMJ journey (newbie to pro.) Also, pro tip: make sure you bring cash, or be prepared to use their ATM. They accept absolutely no cards.
Cristian M.
Cristian M.
1622820450
Like the apple store of dispensaries...One of the best right now!Great service, clean environment, LGBTQ+ friendly, affordable prices $, wide range of products, consistent range of flower, VEGAN friendly for their soft chews, & most importantly their super friendly and educational environment. Not to mention, their extremely hospitable and well-versed staff made me feel right at home. They really cater to create a quality cannabis-related customer service experience, which in my personal experience is hard to find.Also, the flower is really immaculate. From their affordable tier 3 to rewarding tier 1. Definitely of of my top dispensaries. 10/10 recommend!
A. H.
A. H.
1622654763
Great products and prices. Very friendly and a lot faster than most dispensaries. Highly recommended.
Æthelthryth Q.
Æthelthryth Q.
1622316928
I have only went 2x and let me tell you it was not what I expected. The business window is frosted white so no one can look in. There is a cool lobby to wait to be called in. And I have never waited longer than 10 mins (if that). Medtenders are very kind.
Wendy G.
Wendy G.
1621476361
It was great because the peason that needed to go in, called ahead and the order was ready when she went in. Sorry not call but ordered online.
Charles L.
Charles L.
1621353273
The atmosphere here is a little more modern than what I'm used to. The people who work here are nice, personable and the manager's care about people. Social distancing is in good practice here, If you bring a visitor, they may need to wait in the lobby, due to covid-19. Currently you have to use an ATM if you have debit, which may charge you an extra fee, but they are working on a way to receive debit card transactions. I loved the Dark Chocolates! The location is a little more difficult for me to get to than some other dispensaries. However, knowing how much the manager's here care about people, make's it worth the extra effort.
Dorian C.
Dorian C.
1620926223
The employees act like they are doing you a favor. I didn't care for their attitude. Also, the screen scrolls so fast it is hard to look at the various products/prices. They didn't have a handheld sheet. I recommend going to Curaleaf, Trulieve, Columbia Care or Fluent.
Tara
Tara
1620431749
Pros: friendly, clean, straightforward, you can order online and pickup, some good strains for the cartridges, never crowded.Cons: The one time - and last - I purchased flower it was pretty weak. Also, they are often out of stock on my favorite strains.
Oh W.
Oh W.
1620428182
Brianna In the call Center is A AMAZING Rep, She introduced me to a product that I ABSOLUTELY LOVE with The RSO oils!! fully recommend amazing and friendly staff and a AMAZING FAST ANSWERING CALL CENTER!
Ramón S.
Ramón S.
1619442858
I don’t have any complaints except that the product it’s always short Iusually get cartridges and they are half way used when I get them can you please do more to protect the product thank you
Tyler L.
Tyler L.
1618943413
This one is the nicest MUV I've been too or driven by. The staff was quick and easy. And it was 4/20 and I was in and out. So bonus on that.
Meghan R.
Meghan R.
1618860338
Great experience. I really like that they were cool with whatever pace I needed as far as asking questions and really understanding what product was best for me. I didn't feel rushed or judged.
shannon T.
shannon T.
1617901205
First visit and they made it simple. They explained all their products and made it nice.
Jardin La F.
Jardin La F.
1617730756
This is the BE ST PLACE IN FLORIDA. Have had a Card since 2009 from Michigan; where is is so great as you can grow your own not to mention the disabled and the sick get REAL DISCOUNTS $50.00 for a two-year card. Only one doctor appointment and basically FREE FOR THE SICK and Totally Free for HOSPICE PATIENTS. That being said. This place has the best product in Florida been here three years and time after time so dissapointed. The Prices are rediculous simply WAY TOO HIGH but if you are going to pay these high prices you want the best and VERY HAPPY PATIENT. Totally made me feel better in an hour, was so sick after the Vaccination the CBD shut that down and after a week no Chronic Pain and more Energy. And ALEX the Manager - super nice and very knowledgable. Knew exacly what I needed and got me out of there fast. The front Desk Customer Service SO NICE. They could see I was distressed and really helped me. Cannot say enough about this Dispensary. So if you need help go here.
Kirsten H.
Kirsten H.
1617280971
Great customer service. Fast service. Fantastic products.
William D.
William D.
1617216542
I visit three cannabis dispensaries within the area [not all the same] since each has different product selections or a location may not have enough quantities when running a special.MUV is one of my favorite places; especially this Tampa location. It is the most welcoming location I've visited. The layout is open, staff is friendly and knowledgeable, and the merchandise meets my personal satisfaction. Of course, it may take a few iterations of products to find what works for you individually.Nevertheless, I really enjoy visiting. My only complaint is parking but that is not in their control and it isn't that bad [LOL look at me complaining, what the heck am I doing]. Each time I visited there was not an issue with getting a parking spot - it just fills up quickly. Fingers crossed, I always lucked out. I will be picking up my order today [this afternoon], so hopefully I didn't jinx myself :-)Highly recommended MUV Tampa location. The pickup orders are even easier as well. Some locations [not MUV] are more stressful picking up the online order than actually just visiting - due to the unorganized traffic flow.USMC Veteran.
Zachary E.
Zachary E.
1617203610
Everytime I come into this store I always am so happy 🙂 the staff here is fantastic!!
Timothy F.
Timothy F.
1616981641
This is a really nice location. The store is clean and always smells fresh. You wait until they call you in, then you can go back where you have a personal shopper who you tell what you want and he will go get it for you. The product here is top notch so you will enjoy it.
Danielle J.
Danielle J.
1616676637
Wonderful, caring, and knowledgeable staff. I highly recommend them.
Christian B
Christian B
1616007816
Anecdotal story from a while ago that I wanted to share: I had placed an online/pick-up on Veteran’s Day 2019 at your Tampa/Dale Mabry location. I was unable to pick the order up that day and came back the following evening. Upon receipt of my order from the pick-up window, I found a MUV Camo-Veteran’s Day hat inserted in my pick up bag with my medicine. I had never spoken of my prior service to the staff, but nonetheless, they took the time to go through my profile and make sure they took care of me as well as their overall veteran patient clientele. Words cannot explain my gratitude-thank you!
KT -
KT -
1615651281
Anthony did a great job 💯🔥.Edit: this place is amazing
William B.
William B.
1608660117
Great place, Very friendly and Always has good products in stock. Jonathan was very helpful with everything I had questions about and I look forward to going back there again.
Peter L.
Peter L.
1607786213
Devin is always great! He is more of a sales consultant-concierge. His thorough explanations and product knowledge makes it easy to stock up on medications. As one of the frontline faces of MÜV, he represents well above and beyond.
Peter K.
Peter K.
1607038569
It's been more years than I care to think about since I've been around marijuana on a regular basis. The staff at MUV are fantastic! They helped me navigate the process of finding what I wanted first online, then at the dispensary. Whoa! What a change from the days of buying a dime bag and guessing what was inside! I've been to this location and the Lutz location and these guys are great. They explained everything and made me comfortable despite my inexperience in the world of medical marijuana.
William O.
William O.
1603604016
the manager here in Tampa is cool takes care of you. had a issue with the manager in clearwater not giving the first time patient deal and the customer service center sent me here and he was great. i have been here previously too and the team always seems happy to help unlike 1plant. i would shop here exclusively if the live rosin was more available
Sucker P.
Sucker P.
1602111959
Great dispensary, the only reason I deducted 1 star is because of the parking. Parking is a headache but other than that. Friendly, well informed staff and great products!
Latavie L.
Latavie L.
1601522933
From someone who struggles with anxiety high THC is no good for me they did not have much options for me. The products I did get burns my mouth and upset my acid reflux 😞 first time here and I now have such a bad view of this company products. Customer service was great thoughUpdate: spoke with a rep and we where about to come to a resolution that I am happy with. They do care for their customers which is plus it’s just sucks to not have many CBD options.
Latavie L.
Latavie L.
1601332185
From someone who struggles with anxiety high THC is no good for me they did not have much options for me. The products I did get burns my mouth and upset my acid reflux 😞 first time here and I now have such a bad view of this company products. Customer service was great though
Sonja S.
Sonja S.
1601301942
They are always polite and happy to answer questions. Also fast and easy service. They don't make you wait an hour like Trulieve even when you order ahead.
Star
Star
1600988485
Love the store. Very nice staff. I accidentally gave MUV 3 stars and they actually called to see what they could improve and do better. Wow.. way to go MUV. Had to edit my stars to give them the right score they deserve every trip.
Erin B.
Erin B.
1600778472
I love this place! All of the employees are incredibly nice, patient, and knowledgeable. The first time I came in I was a bit nervous, I didn't know what to expect but the staff made me feel so comfortable and took the time to answer all of my questions. At this point I love Muv so much I would hang out there if it was allowed. lol
John W.
John W.
1600552754
I wanted to use my points earned but was having trouble finding app and one of the managers was able to apply them to my purchase without me having my phone in me. I also enjoy that Tampa location has an express window and they do their best to get you served quickly.
Brian H.
Brian H.
1600385597
Müv has a corporate policy of only requiring masks in stores where local laws require them. I’m glad this store is in an area that requires masks.Distillate is mediocre; terrible dispenser.Shatter is excellent, best in the state.Crumble is not my favorite consistency but is well madeFlower is too dry but otherwise fine.Store looks like they’re trying to hard to be another “apple of medical marijuana “. Stale.
Mike W.
Mike W.
1599863528
I was having trouble working with my U points so I called to see if I could get help with it. The staff is all super friendly and provide outstanding customer service. Jorge was amazing, he helped me over the phone and was able to solve the problem quickly and helped educate me on how to use my MÜV Ü points. I greatly appreciate the help and will definitely be shopping there again!
Cathy W.
Cathy W.
1599831368
Friendly employees and fast service. Best product available in Florida.
Harvey C.
Harvey C.
1599736648
Very nice showroom clean and safe
Jean S.
Jean S.
1599327682
I won’t be buying anything from Muv anymore. When I visited this location the other day I was greeted by an employee not wearing a mask. When the employee decided to put on a mask he made sure to leave his nose out. I also noticed other employees wearing their masks beneath their noses or not wearing masks on the floor. Customers who were not properly masked were also permitted entrance. . No other dispensary in the county is operating in such an unsafe fashion. I previously observed this type of leniency at the Muv in Lutz as well. I support businesses that care about the well being of the community. The total disregard to public health demonstrated by some of the employees at Muv is not reflective of a company that cares about the Tampa community.
Ashla B.
Ashla B.
1597076586
Very nice staff. Good products. Great prices. Just wish they had more than one location in tampa. Also, make an app!
andrea W.
andrea W.
1596872121
Everyone there is so nice and personable. Very helpful, quick, and they answer all my questions.
Nelson T.
Nelson T.
1596559549
Staff was very helpful. The place is clean and organized and everyone was taking proper precautions against the coronavirus.This was my first time at a dispensary and it was a great experience!
antonio S.
antonio S.
1596062689
The customer service is great and very nice! But the prices are still to much for me tho but willing to give them another try
Anthony V.
Anthony V.
1595355534
Love you guys, wayyyyy better than your competitor down the street. From the products, to the website to even your chat people. Love Müv!
Keegan S.
Keegan S.
1593876546
Don't buy any pure brand carts from them. The glass melted and warped from just hearing it up with a lighter for 3 seconds. NEVER had this problem or even thought that could happen unless I held it in a single spot with a blow torch but this is a lighter AND I was rotating the tank heating evenly.
Jennifer F.
Jennifer F.
1591727995
I am leaving this review because this company has the best of the best employees! Thank you Sylvianne for the help with my order. You went above and beyond to be helpful. I am not the only patient that feels this way either. I have been to some of the "others" and will only shop at MUV now! Thank You again !
Dennis B.
Dennis B.
1591398601
Usually very good but they need to learn to close at their posted time. I drove up at 6:59 and they were already closed. Due to their Apollo beach location I had to drive all the way from Tampa (started my drive at 5:30 pm) sat in traffic just to arrive at 6:59 or even 7pm and it’s pitch black inside. So an hour and a half just to have to drive back tomorrow!
Renee D.
Renee D.
1589995639
Knowledge, Helpful, Exemplary and Caring is what comes to mind when I considered leaving this review. As a patient that requires specific needs I am so grateful for people like Sam and Taylor and the other staff members at this location. I suffer from horrible anxiety and chronic pain and its because of you all knowing your products and having patience in explaining them to me that I find relief. Thank you and God Bless!
Michael B.
Michael B.
1589834635
I've made several purchases and everything is high quality and actually have allot of strains most dispensaries dont have. I love the og strains they have and also the capsules and their ice water live rosin is best in fl hands down. Staff are great too and always in and out service.
Mihkb F.
Mihkb F.
1589834489
Great service and good customer service. Are surprisingly energetic and friendly and very knowledge and will improve if you give them any fedback you have. Highly reccomend.
Joe F.
Joe F.
1589029953
ALWAYS STOCKED, ALWAYS WELCOMING, ALWAYS CLEAN, ALWAYS EXPEDITED ORDERS. WALK-IN OR ON-LINE. THE BEST
Faye B.
Faye B.
1586352236
This is the first place I went almost a year ago and I have yet to go to any other dispensary. MÜV has great products but the staff is what gets this place a 5 star. Everyone is so kind and they help me figure out what I need, I’m still a newbie! Alex the manger has been beyond helpful as well, when a manger steps in anytime, anywhere, that’s service!! Go to MÜV Tampa 🙂
LAVA S.
LAVA S.
1584299731
Had questions and Brook was able to help me out! Great service. Thanks Muv
Lauren B.
Lauren B.
1580255435
By far my favorite MÜV location! Always neat, tidy and friendly. Also keeps a great selection of product. Mark was welcoming and easy to spark a conversation with although all I had was an express pickup. Will always be my #1. Thank you!
M H.
M H.
1579196148
Big shout-out to Joseph Resendez, who assisted me with making purchases last week. I was so impressed with his willingness to help me with new products and gear. He was so patient; felt like I was the only person in the room.As I asked questions, he gave me great information, and wasn’t hesitant to ask someone else if he wasn’t sure of the answer. That is golden, as I’m relatively new to this medicine. Very personable.MUV, you have a wonderful employee.....best visit ever!!
Geoff R.
Geoff R.
1578333992
Hard to figure out where to begin customer service is absolutely amazing products are to-die-for out of this world the love that they put into this company is absolutely amazing Alex the manager at the Dale Mabry location is the best manager that move has throughout the whole company and Mike the owner is absolutely amazing this is the company where you need to purchase all of your medical products from nobody compares to the Quality that you will get from the Muv.
Brittany D.
Brittany D.
1575583334
MUV on N Dale Mabry is Amazing!!! Everyone is extremely nice and helpful. Meagan the receptionist is always very friendly and helpful. I checked out with Sam today and as always it was a pleasure. It’s a great feeling going into a company that does not make you feel like a criminal, for simply trying to pick up your medication. Love this place!!!!!
Jonathan V.
Jonathan V.
1574545075
My visit to MUV on Dale Mabry was so amazing. Beautiful dispensary very helpful staff and I didn’t wait a long time. Courtney was so knowledgeable, professional, she explained everything thoroughly so I could understand. I will definitely go back just because of Courtney’s exceptional customer service.
Ron J.
Ron J.
1553389259
The best in the state no far they need to open more then ONE store
Ron J.
Ron J.
1553380329
The best in the state no far they need to open more then ONE store
Lucas G.
Lucas G.
1544752898
You notice the difference as soon as you walk in the door. MüV by AltMed Florida focuses on the medical side of cannabis and has options from microdosing to macrodosing (metered dose inhalers, transdermals patches, shatter, crumble, sauce). They got their products started in Arizona 4 years ago and the difference in consistency and quality shows through in their products. Friendly staff is pleasant and answers all your questions without making you feel bad for asking or taking up their time. 5/5 stars
Lucas G.
Lucas G.
1543427458
You notice the difference as soon as you walk in the door. MüV by AltMed Florida focuses on the medical side of cannabis and has options from microdosing to macrodosing (metered dose inhalers, transdermals patches, shatter, crumble, sauce). They got their products started in Arizona 4 years ago and the difference in consistency and quality shows through in their products. Friendly staff is pleasant and answers all your questions without making you feel bad for asking or taking up their time. 5/5 stars
Next Reviews
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7229 N Dale Mabry Hwy
Tampa, FL 33614

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CLOSED
CLOSED

    Payment Methods:

    Cash Only
    ATM Available On Site

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    MUV Deals and Discounts

    Everyday Discounts

    1st Order

    25% OFF

    Veterans

    20% OFF

    Seniors 55+

    10% OFF

    Industry

    20% OFF

    Pediatrics

    25% OFF

    100 Miles

    10% OFF

    ABOUT THIS DISPENSARY

    MUV, located at 7229 N Dale Mabry Hwy in Tampa, is open to serve the cannabis community of almost a million active medical marijuana card holders in Florida.

    Medical: Yes

    Recreational: No

    Delivery: Yes

    Delivery Fee: Free Delivery for orders over $100, and $20 delivery fee on all other orders.

    License Number: MMTC-2017-0010

    Before this dispensary could open, it was licensed by the Office of Medical Marijuana Use (OMMU). In the state of Florida, dispensaries are officially referred to as medical marijuana treatment centers (MMTCs).

    MUV is vertically integrated, as are the rest of the MMTC’s. Being vertically integrated means they oversee the entire process from seed to sale. MUV grows their own cannabis plants from seed or cuttings, harvests, processes into a variety of products, packages and distributes within their own network.

    Product types and availability can vary from store menu to store menu, depending on demand. If MUV in Tampa does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card is universally accepted at any dispensary in Florida.

    Purchasing Marijuana Products at MUV

    During your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.

    Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders will make recommendations that are based on your doctor’s recommendation.

    Preparation Helps: See what’s available ahead of time. If MUV in Tampa online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.

    Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. If you have an active medical card, you can pick from a wide array of cannabis products. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.

    Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.

    Contact the dispensary if you encounter product-related issues or problems. MUV has a policy & procedure for this.

    Please enjoy the menu products from this dispensary responsibly!

    To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.

    What People Are Saying

    MÜV Dispensary Tampa - Dale Mabry
    4.8
    Based on 861 reviews
    Kevin was kind and helpful....and he introduced me to something new, Amazing. Had a bit of a problem ordering and Ashley their chat bot was also Amazing
    Evie F.
    Evie F.
    1702848310
    Devin who works at Muv on Dale Mabry and Broad Street is so helpful and answers all my questions each time he helps me. He takes the time to explain what works in conjunction with each other for my ultimate sleep. Thank you Devon, I really appreciate you.😃
    Daniel B
    Daniel B
    1702678710
    It's always fast and that's the best compliment I can give to service.The products are always great but they are a little more expensive than other dispensaries. They might have the best products available.
    Nicky V
    Nicky V
    1699034801
    Kevin was extra awesome in guiding me to purchasing the right cart for my medicinal needs ! I wanna commend this location for having such great energy from the patient advisors ! It was refreshing to see all smiles .
    dwight Z.
    dwight Z.
    1697551866
    Kris at corporate was a great help. I am picking up my card today and gave him a call with a bunch of questions. He took his time with me, allowed me to understand answers to my questions, and overall very nice service. Thanks again.
    charles H.
    charles H.
    1696700938
    Everyone working in this location was very friendly and had great attitudes. From the second I walked in until the second I left I thought “Wow what a great staff”.
    Ally K.
    Ally K.
    1693949143
    They got me in and our super quick during rush hour time on Dale Mabry. Loved my experience, and 100% would recommend trying some of the lower percent and cheaper buds. If the terpenes are right, you'll get a great experience, even if the THC is lower!Very welcoming environment, unlike a lot of the local dispensaries. 😊
    Rosie C.
    Rosie C.
    1692293072
    Kevin is an awesome person sweet and kind and very understandable and knowledgeable.Always get a well welcome by the staff! It’s always a pleasure coming to the Tampa location.
    Austin B.
    Austin B.
    1688476778
    Much more focused on the flower side of the industry. Great deals short lines on a Friday afternoon thoroughly impressed. Thanks for that good good.
    Rich G.
    Rich G.
    1687272818
    Clean and efficient with very top product, highly recommend. Kevin is a great bud tender, he really knows cannabis strains, effects and recommendations. He's also really easy on the eyes to, lol.
    Giovanni G.
    Giovanni G.
    1685736109
    The place was amazing Kevin did an amazing job selling me products that I wanted he really knows how to please the customer on there needs and recommends the best stuff even if he needs to up sell would definitely come back to talk to him and have him as my budtender ask for Kevin!!!!!
    Bill A.
    Bill A.
    1685633963
    This location has the BEST employee help ever. Kevin Gartino has helped me numerous times and has always given me the best advice when I let him know my needs. His knowledge is Superior and always with a smile. Thank you Kevin
    Hector G.
    Hector G.
    1680283582
    Muv is the only place to come the assistant general manager Devin is an absolute gentleman and he is a true asset to Muv! he knows what I like and what I need! The general manager Derek is an absolute gentleman as well and he is a true asset to Muv. By far the best dispensary I have been too. Alex's and Kevin are awesome also asset! Larisa is amazing as well super-friendly extremely nice and professional!
    Lainie M.
    Lainie M.
    1679072580
    Came in to purchase some gummies for my back pain and I was helped by Kevin and Devin.I freaking love this place.Everyone is so friendly and patient.I’m new to this so I’m not too knowledgeable about the products. However, Kevin and Devin were sooo patient and helpful. They made the experience super easy and fun. The products they recommended based on my needs/pain levels worked great.If you are new like me, or highly experienced, I recommend for you to come here. They also have a great app with promotions which are awesome.Thank you Kevin! You and Devin are awesome.
    Lily P.
    Lily P.
    1675969965
    Not sure if she is at this specific location but Janice who I spoke to over the phone was FANTASTIC. Answered all my questions, was very polite and courteous. She also went over all specials and possible discounts and even gave me her direct line if I have any issues. Excellent customer service! Highly recommend speaking to Janice!
    sharin922
    sharin922
    1670558674
    Alexandra and Kevin are amaaaaazing! Wow so incredibly helpful and knowledgeable! They make the world a better place. Alex went above and beyond. Shows how much she cares. Kevin educated me on for my 1st time in a dispensary. 🙏🏽
    Tony D.
    Tony D.
    1668967976
    Arrived right at open. Associates were pleasant and helpful. I had a predetermined price I wanted to spend, and Devon took the time to make sure I got exactly what I needed, and suggested I use my loyalty points to get a really good deal. While both were extremely busy, both Devon and Kevin went above and beyond normal customer service, and exceeded my expectations. They are both great ambassadors for your brand. Thank you. A+ 👍
    Samantha M.
    Samantha M.
    1667773541
    Everytime I pop in here to get some more cartridges it's such a pleasant experience. From how discreet it is to how friendly the employees are. Sam is a favorite of mine, she's always so helpful and communicative. The other employees are too! Everyone here is super amazing. They always seem to have a deal of some sort going on as well.
    Laura C.
    Laura C.
    1666819973
    Perfect experience! Loved Shah! She listened, understood, knew what I needed to feel better. Very knowledgeable and super nice! The people who work here make you definitely want to come back. Couldn't be happier 😊
    Mary O.
    Mary O.
    1663738316
    Sam is very knowledgeable. She knew just what to suggest after I told her what I needed and that i was new to this treatment. I’m looking forward to testing my purchase. Sam gave me specific instructions on what to use and how in order to achieve my goals I have not been able to achieve through my PCP or this entire year so far in pt. She also invited me to call her in case I had questions. Very nice, very professional and very helpful. Thank you !!!
    sara C.
    sara C.
    1662505428
    I love this dispensary, I drive out of my way to come here. I'm in town n country. Kevin is there a lot of the time when I'm there! Always super sweet and helpful. Doesn't hurt that he's extremely nice to look at. I love your guys products! Best edibles in town!!
    First time here. Made me feel super comfortable. They helped give me recommendations based off of my personal needs. I will definitely be back! Super nice and supportive staff!
    sTyleYe
    sTyleYe
    1659233108
    It is a pleasure shopping w/ this company. I am impressed w/ the top quality medicine offered, combined w/ a reasonable price point. Professional and experienced staff.The Dale Mabry location is in a convenient spot for a quick drive by. Your not there long enough to be bothered by the tight parking.They’ll have your order ready for pick up when ordering online w/ minimal wait times makes it a triple plus for me!
    Janet W.
    Janet W.
    1659144648
    Celeste is a new favorite! She is easy to work with as well as being a skilled dispensary employee. She was able to explain subtle differences between products and coach about the most effective way to use them. She has a positive attitude in addition to being smart and informed. The staff here is very good and the facility very clean. It’s a real pleasure to come here.
    Erin E.
    Erin E.
    1658960039
    Every visit is a good visit. Very friendly knowledgeable staff. Gets you in and out . The entire staff is great♥️Derick was very helpful , kind and assisted with my order
    Brady S.
    Brady S.
    1658014283
    Patrick Duby was extremely helpful and knowledgeable about all products/medications. Made me feel very comfortable! I’ll be returning soon!
    Kaley M.
    Kaley M.
    1657667124
    That was truly one of the most pleasant experiences ever. All of the staff working was excellent. Beyond exceptional service. So kind, friendly, helpful and all went above and beyond. Best service ever!! Thanks to everyone! You should feel so good to have such a great team
    Bonnie L.
    Bonnie L.
    1657305460
    What a wonderful place! Love the individualized attention. Kevin was a great guide for me as this was my first visit! Highly recommend!
    Sasha M.
    Sasha M.
    1657225301
    The delivery service was convenient and promt. My delivery person was also professional and friendly. I will definitely continue to use their products and service.
    Corey H.
    Corey H.
    1651794464
    It was my first time and the receptionist was very polite and friendly. For Lauren as well she handled all my needs and was very patient with me. Both get 10 out of 10 for great customer service. Highly recommend this place and definitely will be back again.
    sissi F.
    sissi F.
    1651196066
    Grateful for them. Thank you.3 yrs later, & ya’ll are always first on my list! Kevin G is an outstanding tender & always keeps me up to date on new strains. A+ service today & every time before. Kudos ✌🏼
    Ria K.
    Ria K.
    1650294374
    Love this place, the knowledge of the tenders, the variety of products and strains....The disposables are the best things on earth!No other dispensary has them!!And the sales specials are outstanding.Fine Dining service and selection among all the dispensarys in the area!Thank you MUV
    Larry W.
    Larry W.
    1650194150
    I love all your employees, the best costumer Service. Today I had Kevin, I really like how he involves himself with clients. I always try to leave $100 tip no matter how much my purchase is. Only because I love your staff. Your location is perfect for me about five minutes away, the only thing I don’t like at the MÜV on Dale Maybry is the parking situation. Not enough parking space. I recommend all my friends and new people I meet that have their medical marijuana card to MÜV. You guys are the best, I know because I tried all the other companies their customer service sucks.Your friend for life. Larry Willard.
    My O.
    My O.
    1649451702
    I spank Myself for not taking a photo of My visit. However, I can assure you that I have a pleasant experience at MUV yesterday. Sadly they do not deliver to Me so it's taken a while for Me to experience them.My tech/nurse, I am not sure how they prefer to be refereed to as, She was more than awesome and well informed. The facility was clean and welcoming as was the gentleman who greeted Me upon My arrival.All and all and awesome experience, and I am quite happy thus far with the products. Thank you MUVMaybe I will take pics the next time around 😉
    Sylvia M.
    Sylvia M.
    1648935862
    Matt is a good listener. He provides good suggestions based on what you’re interested in finding. If he doesn’t know off the top of his head, he looks in the database and describes the different strains. I’ve never felt so comfortable shopping.
    Theresa H.
    Theresa H.
    1648229751
    Everyone I have dealt with is very efficient and friendly. Great products and good prices. They help you to save money through their sales and discounts.
    Christopher D.
    Christopher D.
    1647385673
    Being a relatively new patient, I felt like I was going in blind. But the people at MUV have been fantastic, Kevin specifically. Not to mention the deals. I’ve recommended it to everyone
    Adam C.
    Adam C.
    1647221541
    Place is awesome. Very clean, staff very helpful. We had so many unknown thoughts and whatever questions we had were answered fully and more. They have such a bigger variety of dispensable things and edibles than any other place. Would recommend going here than anywhere else after every other place we've visited.
    Matthew M.
    Matthew M.
    1645988364
    Excellent experience! Timely and professional. 100% will use muv again and recommend them to anyone I know moving.
    Erin E.
    Erin E.
    1645102161
    Every visit is a good visit. Very friendly knowledgeable staff. Gets you in and out . The entire staff is great♥️
    Linda P.
    Linda P.
    1645045825
    Friendly professional service from the front of the house to the back. Very helpful and polite. Patrick was great explaining everything to a first timer.
    Michael G.
    Michael G.
    1644939077
    Took my daughter. The gentlemen to the counter sales women were so friendly and knowledgeable. It was worth the long drive
    Doron S.
    Doron S.
    1643245246
    My wife is a new patient and we went there together for the first time in a medical dispensaryEverybody was super nice except of the sales lady who told us to follow her to the main roomFrom the first second instead of being great with a smile and positive energy we felt like she doing as a favorI was asking questions because I wanted to know what will my wife get and what kind of effect it hasThe sales lady didn't like thatShe said she's only going to talk to my wife because she's the one with the prescriptionWell when you go to a doctor and he subscribe drug medicine you allowed to ask questions as a close family member to know the effect and the consequences of the treatmentThat lady had a huge Ego and it just blind her instead of giving us a serviceshe wasn't in a mode to give us any empathyMy wife just felt so uncomfortable so she said we should leaveThis place should be about peace of mind and health.Not a b**** face sales lady who doesn't like when you're not listening to everything she saysAnything can be said through a professional environment as long as it's been said in a kind and careful wayThat wasn't the case today at this locationWe'll get our medicine in the place we will be great with a smile not ego
    Alley M.
    Alley M.
    1641480526
    Really great customer service. Smiling, kind employees, clean facilities, and great consistent and diverse products. My favorite dispensary!
    Kevin D.
    Kevin D.
    1638560908
    I love everything about this place. In fact I hope they open up a location closer to my house and they bring the same customer service with them. The staff is friendly, knowledgeable and ready to help. They have an electronic board that displays what they have in stock. I've actually picked something different than what I intended to pick up just because it was on the board and not on the website. Oh, and their products are amazing. The parking lot is a bit small, but that's only problematic when it's full.
    Steven S.
    Steven S.
    1636458255
    The young guy at reception is not the right fit for reception. No greeting, no information. The first thing he said to me, while not even looking at me, was "card". He asked me if this was my first visit to the dispensary and after that he didn't talk, didn't explain the process, just sat there and stared at his screen, and then occasionally spoke with another person in the waiting area I had to ask if he was done checking me in me so I could sit...The lady who served me was pleasant but the interaction was so brief and mostly quiet it didn't change my experience much.while they have really great quality flower, unless they're having some sort of awesome sale, I'd rather go to Trulieve.
    Bryant J.
    Bryant J.
    1636228341
    For my first experience! So far so good! Julie Skully Was super helpful and very attentive and I’m hopeful that mgt. will help us both on our quest to learn more! So this will be a 2/3 part review and I’ll keep you updated!
    Wade B.
    Wade B.
    1634857448
    Great service. Very friendly. Always have anything you need and the prices are awesome
    Xavier R.
    Xavier R.
    1633922691
    Amazing staff, amazing products, minimal wait times. Very broad range of products. Folks have always enjoyed the purchases from what I hear, and I have as well. plus I've never heard of someone being shorted on an order, and it's never happened to me! My girlfriend also goes here, and she absolutely loves this dispensary as well!
    Xavier R.
    Xavier R.
    1633884803
    Amazing staff, amazing products, minimal wait times. Very broad range of products. Have always enjoyed the purchases! Never been shorted on an order!
    Amanda Q
    Amanda Q
    1633484442
    Went for the first time and Matt was amazing ! Very informative and full of patience. Everyone in the office was really friendly .
    XnneMxrie S.
    XnneMxrie S.
    1633262230
    All the staff are friendly but I had a great experience with Cristian who gave me his personal advice on products and was also able to hook me up with sale items 😀 They know how to make things quick and efficient too!
    Steven B.
    Steven B.
    1632267852
    Very nice place. Fast and reliable service at the express counter. Quick and easy in and out. The 800 number for MUV who I reached the gentleman named Will, was awesome and so very informative that I felt great about my selection. I had some very detailed questions about concentrates that Will helped explain and break down in an easy to understand manner that helped me make a proper first choice and I can’t thank him enough.
    Sherri O.
    Sherri O.
    1631805349
    Meko on the phone was so great! She helped me out tremendously! I did not know that they opened at 10:00 a.m. and I was sitting in the parking lot at 9:20. She took my order over the phone and got it all set up for me I love this place! Y'all are the bomb diggity!
    Everett M.
    Everett M.
    1630451118
    Helpful and informative, the folks there are happy and always greet with a smile. Keep up the good work.
    Jessica B.
    Jessica B.
    1629557945
    good quality products and they help to find the right product for your needs. prices are decent & they sometimes have good deals and promos.
    Great as always wish points program was around and more specials... what I use is never on sale so that sux
    David B.
    David B.
    1626888344
    Been a while since I've been to a different dispensary. The employees at the store are very cheerful and helpful. They also are quick to reach out when there is an issue with the customer experience. They had forgotten to apply a discount but were quick to reach out and contact me to correct the issues with my order total. With thier great customer service I would recommend to anyone. Thank you!
    Hailee H.
    Hailee H.
    1626294404
    Always have an amazing experience. This is my to go to location! Express pick up is easy and fast! Lobby is always clean, staff is friendly, and always have the products I am looking for.
    Kristy G.
    Kristy G.
    1625175051
    This is one of my favorite dispensaries in the area. The staff is ALWAYS friendly, and service is always informative and QUICK. Order ahead is really convenient, but even stopping in and just ordering from the menu (if you know what you want because you looked at inventory online) takes no time at all! I'd recommend this location to anyone, regardless of where you are in your MMJ journey (newbie to pro.) Also, pro tip: make sure you bring cash, or be prepared to use their ATM. They accept absolutely no cards.
    Cristian M.
    Cristian M.
    1622820450
    Like the apple store of dispensaries...One of the best right now!Great service, clean environment, LGBTQ+ friendly, affordable prices $, wide range of products, consistent range of flower, VEGAN friendly for their soft chews, & most importantly their super friendly and educational environment. Not to mention, their extremely hospitable and well-versed staff made me feel right at home. They really cater to create a quality cannabis-related customer service experience, which in my personal experience is hard to find.Also, the flower is really immaculate. From their affordable tier 3 to rewarding tier 1. Definitely of of my top dispensaries. 10/10 recommend!
    A. H.
    A. H.
    1622654763
    Great products and prices. Very friendly and a lot faster than most dispensaries. Highly recommended.
    Æthelthryth Q.
    Æthelthryth Q.
    1622316928
    I have only went 2x and let me tell you it was not what I expected. The business window is frosted white so no one can look in. There is a cool lobby to wait to be called in. And I have never waited longer than 10 mins (if that). Medtenders are very kind.
    Wendy G.
    Wendy G.
    1621476361
    It was great because the peason that needed to go in, called ahead and the order was ready when she went in. Sorry not call but ordered online.
    Charles L.
    Charles L.
    1621353273
    The atmosphere here is a little more modern than what I'm used to. The people who work here are nice, personable and the manager's care about people. Social distancing is in good practice here, If you bring a visitor, they may need to wait in the lobby, due to covid-19. Currently you have to use an ATM if you have debit, which may charge you an extra fee, but they are working on a way to receive debit card transactions. I loved the Dark Chocolates! The location is a little more difficult for me to get to than some other dispensaries. However, knowing how much the manager's here care about people, make's it worth the extra effort.
    Dorian C.
    Dorian C.
    1620926223
    The employees act like they are doing you a favor. I didn't care for their attitude. Also, the screen scrolls so fast it is hard to look at the various products/prices. They didn't have a handheld sheet. I recommend going to Curaleaf, Trulieve, Columbia Care or Fluent.
    Tara
    Tara
    1620431749
    Pros: friendly, clean, straightforward, you can order online and pickup, some good strains for the cartridges, never crowded.Cons: The one time - and last - I purchased flower it was pretty weak. Also, they are often out of stock on my favorite strains.
    Oh W.
    Oh W.
    1620428182
    Brianna In the call Center is A AMAZING Rep, She introduced me to a product that I ABSOLUTELY LOVE with The RSO oils!! fully recommend amazing and friendly staff and a AMAZING FAST ANSWERING CALL CENTER!
    Ramón S.
    Ramón S.
    1619442858
    I don’t have any complaints except that the product it’s always short Iusually get cartridges and they are half way used when I get them can you please do more to protect the product thank you
    Tyler L.
    Tyler L.
    1618943413
    This one is the nicest MUV I've been too or driven by. The staff was quick and easy. And it was 4/20 and I was in and out. So bonus on that.
    Meghan R.
    Meghan R.
    1618860338
    Great experience. I really like that they were cool with whatever pace I needed as far as asking questions and really understanding what product was best for me. I didn't feel rushed or judged.
    shannon T.
    shannon T.
    1617901205
    First visit and they made it simple. They explained all their products and made it nice.
    Jardin La F.
    Jardin La F.
    1617730756
    This is the BE ST PLACE IN FLORIDA. Have had a Card since 2009 from Michigan; where is is so great as you can grow your own not to mention the disabled and the sick get REAL DISCOUNTS $50.00 for a two-year card. Only one doctor appointment and basically FREE FOR THE SICK and Totally Free for HOSPICE PATIENTS. That being said. This place has the best product in Florida been here three years and time after time so dissapointed. The Prices are rediculous simply WAY TOO HIGH but if you are going to pay these high prices you want the best and VERY HAPPY PATIENT. Totally made me feel better in an hour, was so sick after the Vaccination the CBD shut that down and after a week no Chronic Pain and more Energy. And ALEX the Manager - super nice and very knowledgable. Knew exacly what I needed and got me out of there fast. The front Desk Customer Service SO NICE. They could see I was distressed and really helped me. Cannot say enough about this Dispensary. So if you need help go here.
    Kirsten H.
    Kirsten H.
    1617280971
    Great customer service. Fast service. Fantastic products.
    William D.
    William D.
    1617216542
    I visit three cannabis dispensaries within the area [not all the same] since each has different product selections or a location may not have enough quantities when running a special.MUV is one of my favorite places; especially this Tampa location. It is the most welcoming location I've visited. The layout is open, staff is friendly and knowledgeable, and the merchandise meets my personal satisfaction. Of course, it may take a few iterations of products to find what works for you individually.Nevertheless, I really enjoy visiting. My only complaint is parking but that is not in their control and it isn't that bad [LOL look at me complaining, what the heck am I doing]. Each time I visited there was not an issue with getting a parking spot - it just fills up quickly. Fingers crossed, I always lucked out. I will be picking up my order today [this afternoon], so hopefully I didn't jinx myself :-)Highly recommended MUV Tampa location. The pickup orders are even easier as well. Some locations [not MUV] are more stressful picking up the online order than actually just visiting - due to the unorganized traffic flow.USMC Veteran.
    Zachary E.
    Zachary E.
    1617203610
    Everytime I come into this store I always am so happy 🙂 the staff here is fantastic!!
    Timothy F.
    Timothy F.
    1616981641
    This is a really nice location. The store is clean and always smells fresh. You wait until they call you in, then you can go back where you have a personal shopper who you tell what you want and he will go get it for you. The product here is top notch so you will enjoy it.
    Danielle J.
    Danielle J.
    1616676637
    Wonderful, caring, and knowledgeable staff. I highly recommend them.
    Christian B
    Christian B
    1616007816
    Anecdotal story from a while ago that I wanted to share: I had placed an online/pick-up on Veteran’s Day 2019 at your Tampa/Dale Mabry location. I was unable to pick the order up that day and came back the following evening. Upon receipt of my order from the pick-up window, I found a MUV Camo-Veteran’s Day hat inserted in my pick up bag with my medicine. I had never spoken of my prior service to the staff, but nonetheless, they took the time to go through my profile and make sure they took care of me as well as their overall veteran patient clientele. Words cannot explain my gratitude-thank you!
    KT -
    KT -
    1615651281
    Anthony did a great job 💯🔥.Edit: this place is amazing
    William B.
    William B.
    1608660117
    Great place, Very friendly and Always has good products in stock. Jonathan was very helpful with everything I had questions about and I look forward to going back there again.
    Peter L.
    Peter L.
    1607786213
    Devin is always great! He is more of a sales consultant-concierge. His thorough explanations and product knowledge makes it easy to stock up on medications. As one of the frontline faces of MÜV, he represents well above and beyond.
    Peter K.
    Peter K.
    1607038569
    It's been more years than I care to think about since I've been around marijuana on a regular basis. The staff at MUV are fantastic! They helped me navigate the process of finding what I wanted first online, then at the dispensary. Whoa! What a change from the days of buying a dime bag and guessing what was inside! I've been to this location and the Lutz location and these guys are great. They explained everything and made me comfortable despite my inexperience in the world of medical marijuana.
    William O.
    William O.
    1603604016
    the manager here in Tampa is cool takes care of you. had a issue with the manager in clearwater not giving the first time patient deal and the customer service center sent me here and he was great. i have been here previously too and the team always seems happy to help unlike 1plant. i would shop here exclusively if the live rosin was more available
    Sucker P.
    Sucker P.
    1602111959
    Great dispensary, the only reason I deducted 1 star is because of the parking. Parking is a headache but other than that. Friendly, well informed staff and great products!
    Latavie L.
    Latavie L.
    1601522933
    From someone who struggles with anxiety high THC is no good for me they did not have much options for me. The products I did get burns my mouth and upset my acid reflux 😞 first time here and I now have such a bad view of this company products. Customer service was great thoughUpdate: spoke with a rep and we where about to come to a resolution that I am happy with. They do care for their customers which is plus it’s just sucks to not have many CBD options.
    Latavie L.
    Latavie L.
    1601332185
    From someone who struggles with anxiety high THC is no good for me they did not have much options for me. The products I did get burns my mouth and upset my acid reflux 😞 first time here and I now have such a bad view of this company products. Customer service was great though
    Sonja S.
    Sonja S.
    1601301942
    They are always polite and happy to answer questions. Also fast and easy service. They don't make you wait an hour like Trulieve even when you order ahead.
    Star
    Star
    1600988485
    Love the store. Very nice staff. I accidentally gave MUV 3 stars and they actually called to see what they could improve and do better. Wow.. way to go MUV. Had to edit my stars to give them the right score they deserve every trip.
    Erin B.
    Erin B.
    1600778472
    I love this place! All of the employees are incredibly nice, patient, and knowledgeable. The first time I came in I was a bit nervous, I didn't know what to expect but the staff made me feel so comfortable and took the time to answer all of my questions. At this point I love Muv so much I would hang out there if it was allowed. lol
    John W.
    John W.
    1600552754
    I wanted to use my points earned but was having trouble finding app and one of the managers was able to apply them to my purchase without me having my phone in me. I also enjoy that Tampa location has an express window and they do their best to get you served quickly.
    Brian H.
    Brian H.
    1600385597
    Müv has a corporate policy of only requiring masks in stores where local laws require them. I’m glad this store is in an area that requires masks.Distillate is mediocre; terrible dispenser.Shatter is excellent, best in the state.Crumble is not my favorite consistency but is well madeFlower is too dry but otherwise fine.Store looks like they’re trying to hard to be another “apple of medical marijuana “. Stale.
    Mike W.
    Mike W.
    1599863528
    I was having trouble working with my U points so I called to see if I could get help with it. The staff is all super friendly and provide outstanding customer service. Jorge was amazing, he helped me over the phone and was able to solve the problem quickly and helped educate me on how to use my MÜV Ü points. I greatly appreciate the help and will definitely be shopping there again!
    Cathy W.
    Cathy W.
    1599831368
    Friendly employees and fast service. Best product available in Florida.
    Harvey C.
    Harvey C.
    1599736648
    Very nice showroom clean and safe
    Jean S.
    Jean S.
    1599327682
    I won’t be buying anything from Muv anymore. When I visited this location the other day I was greeted by an employee not wearing a mask. When the employee decided to put on a mask he made sure to leave his nose out. I also noticed other employees wearing their masks beneath their noses or not wearing masks on the floor. Customers who were not properly masked were also permitted entrance. . No other dispensary in the county is operating in such an unsafe fashion. I previously observed this type of leniency at the Muv in Lutz as well. I support businesses that care about the well being of the community. The total disregard to public health demonstrated by some of the employees at Muv is not reflective of a company that cares about the Tampa community.
    Ashla B.
    Ashla B.
    1597076586
    Very nice staff. Good products. Great prices. Just wish they had more than one location in tampa. Also, make an app!
    andrea W.
    andrea W.
    1596872121
    Everyone there is so nice and personable. Very helpful, quick, and they answer all my questions.
    Nelson T.
    Nelson T.
    1596559549
    Staff was very helpful. The place is clean and organized and everyone was taking proper precautions against the coronavirus.This was my first time at a dispensary and it was a great experience!
    antonio S.
    antonio S.
    1596062689
    The customer service is great and very nice! But the prices are still to much for me tho but willing to give them another try
    Anthony V.
    Anthony V.
    1595355534
    Love you guys, wayyyyy better than your competitor down the street. From the products, to the website to even your chat people. Love Müv!
    Keegan S.
    Keegan S.
    1593876546
    Don't buy any pure brand carts from them. The glass melted and warped from just hearing it up with a lighter for 3 seconds. NEVER had this problem or even thought that could happen unless I held it in a single spot with a blow torch but this is a lighter AND I was rotating the tank heating evenly.
    Jennifer F.
    Jennifer F.
    1591727995
    I am leaving this review because this company has the best of the best employees! Thank you Sylvianne for the help with my order. You went above and beyond to be helpful. I am not the only patient that feels this way either. I have been to some of the "others" and will only shop at MUV now! Thank You again !
    Dennis B.
    Dennis B.
    1591398601
    Usually very good but they need to learn to close at their posted time. I drove up at 6:59 and they were already closed. Due to their Apollo beach location I had to drive all the way from Tampa (started my drive at 5:30 pm) sat in traffic just to arrive at 6:59 or even 7pm and it’s pitch black inside. So an hour and a half just to have to drive back tomorrow!
    Renee D.
    Renee D.
    1589995639
    Knowledge, Helpful, Exemplary and Caring is what comes to mind when I considered leaving this review. As a patient that requires specific needs I am so grateful for people like Sam and Taylor and the other staff members at this location. I suffer from horrible anxiety and chronic pain and its because of you all knowing your products and having patience in explaining them to me that I find relief. Thank you and God Bless!
    Michael B.
    Michael B.
    1589834635
    I've made several purchases and everything is high quality and actually have allot of strains most dispensaries dont have. I love the og strains they have and also the capsules and their ice water live rosin is best in fl hands down. Staff are great too and always in and out service.
    Mihkb F.
    Mihkb F.
    1589834489
    Great service and good customer service. Are surprisingly energetic and friendly and very knowledge and will improve if you give them any fedback you have. Highly reccomend.
    Joe F.
    Joe F.
    1589029953
    ALWAYS STOCKED, ALWAYS WELCOMING, ALWAYS CLEAN, ALWAYS EXPEDITED ORDERS. WALK-IN OR ON-LINE. THE BEST
    Faye B.
    Faye B.
    1586352236
    This is the first place I went almost a year ago and I have yet to go to any other dispensary. MÜV has great products but the staff is what gets this place a 5 star. Everyone is so kind and they help me figure out what I need, I’m still a newbie! Alex the manger has been beyond helpful as well, when a manger steps in anytime, anywhere, that’s service!! Go to MÜV Tampa 🙂
    LAVA S.
    LAVA S.
    1584299731
    Had questions and Brook was able to help me out! Great service. Thanks Muv
    Lauren B.
    Lauren B.
    1580255435
    By far my favorite MÜV location! Always neat, tidy and friendly. Also keeps a great selection of product. Mark was welcoming and easy to spark a conversation with although all I had was an express pickup. Will always be my #1. Thank you!
    M H.
    M H.
    1579196148
    Big shout-out to Joseph Resendez, who assisted me with making purchases last week. I was so impressed with his willingness to help me with new products and gear. He was so patient; felt like I was the only person in the room.As I asked questions, he gave me great information, and wasn’t hesitant to ask someone else if he wasn’t sure of the answer. That is golden, as I’m relatively new to this medicine. Very personable.MUV, you have a wonderful employee.....best visit ever!!
    Geoff R.
    Geoff R.
    1578333992
    Hard to figure out where to begin customer service is absolutely amazing products are to-die-for out of this world the love that they put into this company is absolutely amazing Alex the manager at the Dale Mabry location is the best manager that move has throughout the whole company and Mike the owner is absolutely amazing this is the company where you need to purchase all of your medical products from nobody compares to the Quality that you will get from the Muv.
    Brittany D.
    Brittany D.
    1575583334
    MUV on N Dale Mabry is Amazing!!! Everyone is extremely nice and helpful. Meagan the receptionist is always very friendly and helpful. I checked out with Sam today and as always it was a pleasure. It’s a great feeling going into a company that does not make you feel like a criminal, for simply trying to pick up your medication. Love this place!!!!!
    Jonathan V.
    Jonathan V.
    1574545075
    My visit to MUV on Dale Mabry was so amazing. Beautiful dispensary very helpful staff and I didn’t wait a long time. Courtney was so knowledgeable, professional, she explained everything thoroughly so I could understand. I will definitely go back just because of Courtney’s exceptional customer service.
    Ron J.
    Ron J.
    1553389259
    The best in the state no far they need to open more then ONE store
    Ron J.
    Ron J.
    1553380329
    The best in the state no far they need to open more then ONE store
    Lucas G.
    Lucas G.
    1544752898
    You notice the difference as soon as you walk in the door. MüV by AltMed Florida focuses on the medical side of cannabis and has options from microdosing to macrodosing (metered dose inhalers, transdermals patches, shatter, crumble, sauce). They got their products started in Arizona 4 years ago and the difference in consistency and quality shows through in their products. Friendly staff is pleasant and answers all your questions without making you feel bad for asking or taking up their time. 5/5 stars
    Lucas G.
    Lucas G.
    1543427458
    You notice the difference as soon as you walk in the door. MüV by AltMed Florida focuses on the medical side of cannabis and has options from microdosing to macrodosing (metered dose inhalers, transdermals patches, shatter, crumble, sauce). They got their products started in Arizona 4 years ago and the difference in consistency and quality shows through in their products. Friendly staff is pleasant and answers all your questions without making you feel bad for asking or taking up their time. 5/5 stars
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