Trulieve Dispensary in Auburndale, FL
Based on 129 reviews
Monica Dockery - E.
1712331033
I have never in my entire life had this much problem trying to get what should be simple and basic information! First it was the online chat then I called the dispensary and the woman who answered the phone wanted to continuously repeat that obnoxiously long paragraph just because my phone broke up a little! There are way too many dispensaries around then to deal with one that constantly pushes every button and triggers you more then helps you!
Alberto R.
1706710949
I came here and what I bought it was open all ready like someone took some out. Went back in and ask if it was ok to have that open , they said no and never exchanged, they kept calling other people with no caring for that fault of them . Crazy I hate this place….
Dustin H.
1701098080
The Auburndale Trulieve is amazing, the assistant Manager went above n beyond when I had an issue. Best dispensary policy in Florida , Hands down . They actually care!! Thank u all at Auburndale Trulieve 🙂 you guys are awesome!
Kyle S.
1700949928
Absolutely horrible management and business practices smh. My partner and I have been going here for months without issue. We saw they had their flower on sale last night for Black Friday. We placed an order, the order was filled but when we went to pick up the order, somehow the price doubled from what our order showed. They claimed it was a “.glitch”. So I go on Reddit only to see that dozens of other Trulieve’s honored the “glitch” price. Did they not honor the price because of my partners race? Was it my partners dress or sexual orientation that made it that Trulieve didn’t honor the price at this location as many other locations had? Who knows. But we will not spend another dollar there unless Trulieve makes this right. I’ve never felt so discriminated against as I have today
Kanjo K.
1698445388
Absolutely horrible wait is always more then hour long for a order that's been ready for 5 hours. Noone there to actually work or do there job
Stephanie F.
1698022355
Waiting an hour and half for an order I placed online is ridiculous but I know it’s all corporate not allowing them to be staffed sufficiently. This needs to change. Thankfully the staff that is there is super friendly.
Dayanara G.
1692549929
I give it a 4 cause everyone is nice but the line system is horrible and long doesn't matter if your ordered online. This is a corporate issue because the employees are just there to work how they are told. Lastly my pre roll was not rolled properly also when i opened it to wrap it in another paper i noticed the flower was moist. Gonna stick to AYR lol
Terry S.
1691542767
This is my favorite store, Kendra always treats me so good.they never give you a hard time. And they are so fast.
Kyle J.
1690169105
Another pleasant visit, as always. People think it’s dumb I drive past the Lakeland one, and drive 25 minutes to this location in Auburndale. Yet every single time I’ve come here I’ve been treated with kindness, respect, and smiles. All things the Lakeland one is lacking.Thanks again for hiring staff that aren’t miserable and mean!
Carlos S.
1689887450
No sense in ordering express, or pick up. It’s all the same as walk in. Takes forever to get seen. They think by putting chairs inside where u buy flower is fixing them taking forever but it’s not. It’s not just this trulieve it’s been every trulieve I’ve been to. Great products but you get just as good products at MUV with less the hassle and twice as fast.
Robert
1686852426
this location has the best service and friendly employees. shocking to see a trulieve doing so good. it feels like a fever dream
Wiseway Home Services, L.
1686695758
Outstanding customer service. Great deals, very knowledgeable staff.
Poet C.
1685290602
I've been going here since I've gotten my mmj card, and I have been satisfied with every transaction thus far. It gets busy at times, mostly due to short staffing, but I've never waited longer than 30 minutes. The atmosphere is pleasant, and water is available. The staff is friendly and knowledgeable. The prices for flower are the best I've seen.
Jen B.
1683305217
This was my second visit to any Trulieve dispensary. Once again, I left without purchasing anything. I came in and specifically requested a 1-gram sativa cart to use with my existing device. They did not have this simple and popular item, but were trying to sell me something else that I didn't want or need. However, the young lady was very friendly and welcoming. I appreciated her customer service skills. For that reason alone, I wish we could've done business.Also, there is customer seating way too close to the sales desk. Some random dude kept putting in his two cents and suggestions. It was really annoying and highly unprofessional. You should move that seating. This is still a medical facility and HIPAA laws apply.By the way, I went to the dispensary next door. They were able to fulfill my needs with no issues.
bakedgoodsx _
1682015099
The “line” system is completely unorganized. I do not mind waiting in a long line but the crew working has no idea how to function under stress. And by stress I mean 2 people waiting
Erin
1681423837
I love this location. Everyone is super friendly and helpful. Sometimes they get busy but it's cool. Always a good deal on flower.They always offer you water.
Wade S.
1678960665
Worst experience I've ever experienced in my life worse weed store I've ever seen in my life definitely a one-star if I've ever seen a one-star I will never go back to any true leaf ever again thanks never again will I ever ever go back 👏 what they did to me was just wrong in every way... and those around me to the point where I had to say something 😲 never again Ive spent thousands of dollars there never again will you see me or a dollar of my hard earned money...
Brian's N.
1678107628
They have 20 kiosks inside so that when you get there, there is a 30 minute wait time if 2 people are getting served. To me that makes absolutely no sense. No apple pay either but they have the machines. I bought 20$ of green with a card, Total was 25.50. or 20$ with cash is 20$. Withdraw 20$ from ATM 23.50. good service overall
amanda V.
1677349501
Quick service for express pick up. Some dispensaries it seems like online check in doesn't cut down time because you may still wait 10-15 min after they tell you to see the truhost via text.
Ricardo N.
1670897216
always amazing going in….The lead Abby and the associate Kendra are both amazing but I want to shoutout Abby specially... A lot of people talk down about Trulieve because of their quality of products not matching the pricing... But Abby really knows her stuff... She recommended me products that will make me go back just to purchase those recommendations alone and she also made sure to not break my pockets either... She’s extremely knowledgeable in all types of situations people run into with the program… I almost gave up on MMJ because bad quality batches I was running into elsewhere but the employees here really have made me reconsider my decision and I will continue to have this dispensary be my go to. Thanks Abby & Kendra!!
Chris Norris F.
1669155417
Great visit, knowledgeable staff and kind on top. You can tell the staff takes interest in the products they serve and the customers they serve. They also have a pretty nice selection of flower (even more then some other places I've been 😬). Overall I'd recommend this location to anyone in the area
Annmarie M.
1669048806
Favorite location! Customer service is top notch here at this location. Staff is very informative and kind. Amanda was very knowledgeable and patient!
Nora M.
1668975024
Everyone at this location are absolutely AMAZING! Lindsey, Abby, Gregory, Alyss, Amand, Eric, and others, are definitely top notch with their knowledge and customer service. Always friendly, always awesome! Go check them out today, I promise you won't be disappointed!
Lorraine Z.
1668958183
Amanda was such a great help!!Lovely location. Super helpful and awesome staff, i had an excellent time and will be returning frequently
suheily L.
1666741535
I love the staff everyone is awesome 👏 Tony is awesome 😎 The girls amazing. Very respectful and knowledgeable 🙂
Catherine B.
1664746936
Great and friendly staff! Great prices and daily deals. My favorite store!!! I recommend it!
KEITH B.
1663610228
Alyse I remember the most. She was very sweet and helpful despite her experience only being as much as a week, at the time. She seemed like she is getting the hang of everything quickly, she’s very relatable. I’ve been coming to this trulieve in auburndale for about a month now, and wanted to switch stores for a little while now it just didn’t feel welcoming but once she started working here she makes me reconsider my decision. And I have! She’s the new beautiful face of the front desk for me and she makes it more attractive to come back to. Thanks trulieve for starting to hiring more people that seems to care more now.
V C
1663435969
This location is the best! The employees are very friendly and helpful! Valerie was patient and really knowledgeable on my last visit! Will definitely be returning!
Brenda R.
1663028145
Stock is good but it's a smaller location and the wait times are bit longer. The staff is very friendly and always talkative. Also pretty knowledgeable.
Dylan M.
1662785291
Trulieve has excellent flower and they always have discounts/deals going on. This Auburndale location is convenient, quick with walk-in's and pick-up orders, and the staff is friendly.
Jordan A
1661996353
Much faster than any Trulieve I have been to. Employee was nice enough to bring me a water out since we pulled up on e bikes and it was hot. 🔥Products. Bubba Kush and is one of my fav indica they have . Always watch for it to come in the ground 7gs for $25 SICK🔥🙌🔥🙌🔥🙌
Stephanie R.
1661629040
Very friendly staff glad they keep opening locations closer to home!
Sean O.
1661192232
Another great location this one even closer to me
Amanda B.
1661003886
So happy to have a Trulieve so close and to feel so welcomed from the start with my favorites Ms. Kayla and Mr. Eric!!! Both Kayla and Eric always rememeber me and super friendly, definitely a great asset for Trulieve! My budtender Ms. Valerie was so friendly and helpful. I can see this will he my new number 1 location. (Sorry Bartow still luv yas)
Jason G.
1660988257
So far so good👍
Wade S.
1660405153
Happy I got something in my city and close enough to my home... and love TRULIEVE quality is best so far around Polk
2003 US-92
Auburndale, FL 33823
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CLOSED
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Payment Methods:
Cash Only
ATM Available On Site
Dispensaries Nearby
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Everyday Discounts
1st Order
60% OFF
2nd Order
50% OFF
3rd Order
40% OFF
Veterans Discount
20% OFF
Seniors 55+ Discount
10% OFF
Industry Discount
20% OFF
Pediatric Discount
20% OFF
SNAP Discount
10% OFF
Birthday Discount
25% OFF
Refer a Friend
50% OFF For You & Your Friend
ABOUT THIS DISPENSARY
Trulieve, located at 2003 US-92 in Auburndale, is open to serve the cannabis community of almost a million active medical marijuana card holders in Florida.
Medical: Yes
Recreational: No
Delivery: Yes
Delivery Fee: $15 delivery fee.
License Number: MMTC-2015-0005
Before this dispensary could open, it was licensed by the Office of Medical Marijuana Use (OMMU). In the state of Florida, dispensaries are officially referred to as medical marijuana treatment centers (MMTCs).
Trulieve is vertically integrated, as are the rest of the MMTC’s. Being vertically integrated means they oversee the entire process from seed to sale. Trulieve grows their own cannabis plants from seed or cuttings, harvests, processes into a variety of products, packages and distributes within their own network.
Product types and availability can vary from store menu to store menu, depending on demand. If Trulieve in Auburndale does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card is universally accepted at any dispensary in Florida.
Purchasing Marijuana Products at Trulieve
During your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.
Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders will make recommendations that are based on your doctor’s recommendation.
Preparation Helps: See what’s available ahead of time. If Trulieve in Auburndale online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.
Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. If you have an active medical card, you can pick from a wide array of cannabis products. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.
Contact the dispensary if you encounter product-related issues or problems. Trulieve has a policy & procedure for this.
Please enjoy the menu products from this dispensary responsibly!
To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.
What People Are Saying
Based on 129 reviews
Monica Dockery - E.
1712331033
I have never in my entire life had this much problem trying to get what should be simple and basic information! First it was the online chat then I called the dispensary and the woman who answered the phone wanted to continuously repeat that obnoxiously long paragraph just because my phone broke up a little! There are way too many dispensaries around then to deal with one that constantly pushes every button and triggers you more then helps you!
Alberto R.
1706710949
I came here and what I bought it was open all ready like someone took some out. Went back in and ask if it was ok to have that open , they said no and never exchanged, they kept calling other people with no caring for that fault of them . Crazy I hate this place….
Dustin H.
1701098080
The Auburndale Trulieve is amazing, the assistant Manager went above n beyond when I had an issue. Best dispensary policy in Florida , Hands down . They actually care!! Thank u all at Auburndale Trulieve 🙂 you guys are awesome!
Kyle S.
1700949928
Absolutely horrible management and business practices smh. My partner and I have been going here for months without issue. We saw they had their flower on sale last night for Black Friday. We placed an order, the order was filled but when we went to pick up the order, somehow the price doubled from what our order showed. They claimed it was a “.glitch”. So I go on Reddit only to see that dozens of other Trulieve’s honored the “glitch” price. Did they not honor the price because of my partners race? Was it my partners dress or sexual orientation that made it that Trulieve didn’t honor the price at this location as many other locations had? Who knows. But we will not spend another dollar there unless Trulieve makes this right. I’ve never felt so discriminated against as I have today
Kanjo K.
1698445388
Absolutely horrible wait is always more then hour long for a order that's been ready for 5 hours. Noone there to actually work or do there job
Stephanie F.
1698022355
Waiting an hour and half for an order I placed online is ridiculous but I know it’s all corporate not allowing them to be staffed sufficiently. This needs to change. Thankfully the staff that is there is super friendly.
Dayanara G.
1692549929
I give it a 4 cause everyone is nice but the line system is horrible and long doesn't matter if your ordered online. This is a corporate issue because the employees are just there to work how they are told. Lastly my pre roll was not rolled properly also when i opened it to wrap it in another paper i noticed the flower was moist. Gonna stick to AYR lol
Terry S.
1691542767
This is my favorite store, Kendra always treats me so good.they never give you a hard time. And they are so fast.
Kyle J.
1690169105
Another pleasant visit, as always. People think it’s dumb I drive past the Lakeland one, and drive 25 minutes to this location in Auburndale. Yet every single time I’ve come here I’ve been treated with kindness, respect, and smiles. All things the Lakeland one is lacking.Thanks again for hiring staff that aren’t miserable and mean!
Carlos S.
1689887450
No sense in ordering express, or pick up. It’s all the same as walk in. Takes forever to get seen. They think by putting chairs inside where u buy flower is fixing them taking forever but it’s not. It’s not just this trulieve it’s been every trulieve I’ve been to. Great products but you get just as good products at MUV with less the hassle and twice as fast.
Robert
1686852426
this location has the best service and friendly employees. shocking to see a trulieve doing so good. it feels like a fever dream
Wiseway Home Services, L.
1686695758
Outstanding customer service. Great deals, very knowledgeable staff.
Poet C.
1685290602
I've been going here since I've gotten my mmj card, and I have been satisfied with every transaction thus far. It gets busy at times, mostly due to short staffing, but I've never waited longer than 30 minutes. The atmosphere is pleasant, and water is available. The staff is friendly and knowledgeable. The prices for flower are the best I've seen.
Jen B.
1683305217
This was my second visit to any Trulieve dispensary. Once again, I left without purchasing anything. I came in and specifically requested a 1-gram sativa cart to use with my existing device. They did not have this simple and popular item, but were trying to sell me something else that I didn't want or need. However, the young lady was very friendly and welcoming. I appreciated her customer service skills. For that reason alone, I wish we could've done business.Also, there is customer seating way too close to the sales desk. Some random dude kept putting in his two cents and suggestions. It was really annoying and highly unprofessional. You should move that seating. This is still a medical facility and HIPAA laws apply.By the way, I went to the dispensary next door. They were able to fulfill my needs with no issues.
bakedgoodsx _
1682015099
The “line” system is completely unorganized. I do not mind waiting in a long line but the crew working has no idea how to function under stress. And by stress I mean 2 people waiting
Erin
1681423837
I love this location. Everyone is super friendly and helpful. Sometimes they get busy but it's cool. Always a good deal on flower.They always offer you water.
Wade S.
1678960665
Worst experience I've ever experienced in my life worse weed store I've ever seen in my life definitely a one-star if I've ever seen a one-star I will never go back to any true leaf ever again thanks never again will I ever ever go back 👏 what they did to me was just wrong in every way... and those around me to the point where I had to say something 😲 never again Ive spent thousands of dollars there never again will you see me or a dollar of my hard earned money...
Brian's N.
1678107628
They have 20 kiosks inside so that when you get there, there is a 30 minute wait time if 2 people are getting served. To me that makes absolutely no sense. No apple pay either but they have the machines. I bought 20$ of green with a card, Total was 25.50. or 20$ with cash is 20$. Withdraw 20$ from ATM 23.50. good service overall
amanda V.
1677349501
Quick service for express pick up. Some dispensaries it seems like online check in doesn't cut down time because you may still wait 10-15 min after they tell you to see the truhost via text.
Ricardo N.
1670897216
always amazing going in….The lead Abby and the associate Kendra are both amazing but I want to shoutout Abby specially... A lot of people talk down about Trulieve because of their quality of products not matching the pricing... But Abby really knows her stuff... She recommended me products that will make me go back just to purchase those recommendations alone and she also made sure to not break my pockets either... She’s extremely knowledgeable in all types of situations people run into with the program… I almost gave up on MMJ because bad quality batches I was running into elsewhere but the employees here really have made me reconsider my decision and I will continue to have this dispensary be my go to. Thanks Abby & Kendra!!
Chris Norris F.
1669155417
Great visit, knowledgeable staff and kind on top. You can tell the staff takes interest in the products they serve and the customers they serve. They also have a pretty nice selection of flower (even more then some other places I've been 😬). Overall I'd recommend this location to anyone in the area
Annmarie M.
1669048806
Favorite location! Customer service is top notch here at this location. Staff is very informative and kind. Amanda was very knowledgeable and patient!
Nora M.
1668975024
Everyone at this location are absolutely AMAZING! Lindsey, Abby, Gregory, Alyss, Amand, Eric, and others, are definitely top notch with their knowledge and customer service. Always friendly, always awesome! Go check them out today, I promise you won't be disappointed!
Lorraine Z.
1668958183
Amanda was such a great help!!Lovely location. Super helpful and awesome staff, i had an excellent time and will be returning frequently
suheily L.
1666741535
I love the staff everyone is awesome 👏 Tony is awesome 😎 The girls amazing. Very respectful and knowledgeable 🙂
Catherine B.
1664746936
Great and friendly staff! Great prices and daily deals. My favorite store!!! I recommend it!
KEITH B.
1663610228
Alyse I remember the most. She was very sweet and helpful despite her experience only being as much as a week, at the time. She seemed like she is getting the hang of everything quickly, she’s very relatable. I’ve been coming to this trulieve in auburndale for about a month now, and wanted to switch stores for a little while now it just didn’t feel welcoming but once she started working here she makes me reconsider my decision. And I have! She’s the new beautiful face of the front desk for me and she makes it more attractive to come back to. Thanks trulieve for starting to hiring more people that seems to care more now.
V C
1663435969
This location is the best! The employees are very friendly and helpful! Valerie was patient and really knowledgeable on my last visit! Will definitely be returning!
Brenda R.
1663028145
Stock is good but it's a smaller location and the wait times are bit longer. The staff is very friendly and always talkative. Also pretty knowledgeable.
Dylan M.
1662785291
Trulieve has excellent flower and they always have discounts/deals going on. This Auburndale location is convenient, quick with walk-in's and pick-up orders, and the staff is friendly.
Jordan A
1661996353
Much faster than any Trulieve I have been to. Employee was nice enough to bring me a water out since we pulled up on e bikes and it was hot. 🔥Products. Bubba Kush and is one of my fav indica they have . Always watch for it to come in the ground 7gs for $25 SICK🔥🙌🔥🙌🔥🙌
Stephanie R.
1661629040
Very friendly staff glad they keep opening locations closer to home!
Sean O.
1661192232
Another great location this one even closer to me
Amanda B.
1661003886
So happy to have a Trulieve so close and to feel so welcomed from the start with my favorites Ms. Kayla and Mr. Eric!!! Both Kayla and Eric always rememeber me and super friendly, definitely a great asset for Trulieve! My budtender Ms. Valerie was so friendly and helpful. I can see this will he my new number 1 location. (Sorry Bartow still luv yas)
Jason G.
1660988257
So far so good👍
Wade S.
1660405153
Happy I got something in my city and close enough to my home... and love TRULIEVE quality is best so far around Polk
