Greg and Maggie were great help. Definitely helped us chose products, very informative and location was great.
Cookies North Miami Beach dispensary is a standout cannabis destination that offers:- LGBTQIA-friendly and inclusive atmosphere- Expert budtenders providing excellent guidance- Premium products, including exclusive Cookies strains- Top-quality flower, concentrates, and edibles- Trendy apparel and lifestyle items- Convenient location and pickup optionsThe dispensary's welcoming vibe, commitment to quality, and its status as a cultural hub for cannabis enthusiasts. It emphasizes Cookies' appeal to both experienced users and newcomers, praising the diverse product selection and the overall positive experience.
The worst store you can ever shop at, unfortunately my wallet was misplaced and i had an confirmation email showing them i ordered a new ID and they refused to attend me..for someone that has an illness and can’t get their medication is very upsetting and a big lawsuit..because again i had the proof of ordering a new license.
I recently had the pleasure of meeting Jordan. From the moment I walked in, Jordan greeted me with a warm smile and made me feel right at home. He was incredibly knowledgeable about all the products in the store and was able to answer all of my questions with ease.Not only was Jordan helpful and informative, but he also went above and beyond to ensure that I had a positive experience. He took the time to listen to my needs and preferences, and recommended the perfect products for me. His attention to detail and personalized approach really stood out to me.Overall, I was extremely impressed with Jordan's professionalism, expertise, and friendly demeanor. I will definitely be returning to this store and asking for Jordan's assistance in the future. Thank you for providing such excellent service!
Beautiful location with friendly staff. Must visit while in the area. Shout out Maggie, Chris, Emily, Greg, Noriah, Alexz, and Jonathan. Best team 💪💪
Now I had been to Cookies 1 time before this review. It was a good experience, but this last time yesterday was really cool. I was helped by Chris the manager. This guy is so cool, knowledgeable and just down right one cool cat 🐈. It was a great time the bud is gas af and the dabs were really really good this time. I will be going back there definitely and letting everyone I know what a great experience it is. The shop is top notch clean, organized well maintained very well, actually super nice. All I can say are great things🙏🙏🙏🙌 The only bad is we don’t have a Cookies 🍪 in West Palm Beach but I’m sure soon we will and I’m sure they will dominate the market here. Hats off to all the employees there for making this such an awesome experience as it should be for all to enjoy the love of GANJA🙏🙏🙏🙌🙌🙌🫶🫶🫶🍪🍪🍪🍪🍪 blessings and respect ✊
Staff were super friendly. The store was so organized and had great products. Definitely coming back. Thank you so much Fernando and team.
I always wanted to go tor the Cookies store but we didn’t have one in Florida. This amazing place has the best customer service hands down. Premium strains and Johnathan hooked me up for real. I was treated with respect and patience. The manager was awesome as well by providing his history with the company shows his passion. I am overly excited loved the display of strains to allow you to see what you are purchasing. Thank you 🙏🏿 so much for helping me
Super sweet service from Emily and I love the spacious and interactive set up of the store. Being able to see and smell the product is a great plus! I was a little wary to pop in thinking it would be really expensive for being a well known brand, but I was pleasantly surprised and I’ll definitely be back!!
Love this Dispensary, Amazing Products and Very Knowledgeable Staff & Unique Store. Highly recommended.
Everything was fine until I went there and Emily M (bird road lady) was there. From the time I walked in, up until I left she was 100% bad vibes with negative energy. No one was at reception when I arrived and I wasn't greeted as I usually am. I went to seat myself and she was yelling at me across the store from the register saying I wasn't allowed to be there that I had to wait by the door. Fully disabled and this woman's behavior was absolutely out of control. She also disrespected my care taker and also reprimanded them and was SO rude to them. She was also condescending telling me that I was in a medical facility. I am one of the first patients in FL to recieve a medical card and I have NEVER EVER been talked to like that in any dispensary. When I needed customer service she didn't know anything about the product or how it was made or any of the ingredients. I had already given her my ID and she yelled at me again across the store when I tried to get a drink of water. She was acting like a bad cop the whole time. When I went to make a purchase she couldn't even give service because she lacked all product knowledge. There weren't any questions that I had that she could answer. She doesnt know how products are made and what ingredients are in them. The simplest questions I had didn't get answered. I left without buying anything. I don't understand why you would act like that. If you can't handle one store by yourself, you shouldn't be left there alone to serve others. You obviously can't handle small tasks, common courtesy, basic people skills, and need to go back to do some training because you have no idea what you are selling. A bud tender that knows nothing about bud?🤔👎👎👎👎👎 If you need service there that bad, go to one of the guys. They know about products and they are courteous and polite. She should take a page from their book.
Friendly staff and very helpful. When you check in everyone has to have their id and you can still browse as a visitor 😏 they have everything on show so you can look at it yourself.
Came in for a vape pen and some pre-rolls and learned so much from the cannabis expert Noriah, he was so patient and taught me so much about how cannabis works and interacts with your system. Definitely worth coming, and you can easily spend so much money here haha in a good way
Great spot! Huge selection and the staff is super friendly and helpful. Highly recommend, my new go to spot.
It was my first time shopping here. I had the pleasure of working with Emily N. She is a true professional. She listened to my needs and gave me the flowers I needed. The have a new customer in me. Thank you all for the beautiful experience.
Alexzandra was spectacular!!! She presented me with many shirt options, was patient and ensured I was a happy customer! Loved her service and how I was greeted by all the staff! Happy customer!
I have been to cookies many times now as they've become my favorite neighborhood dispensary since their grand opening in North Miami. Alexzandra is very friendly, knowledgeable about the products and the industry, she's super quick to let you know all of the deals for the day, and is on point all around! It's always a pleasure walking in for the wake and bake, and even if you don't make it for that, they still have discounts for students, Seniors, veterans, and industry workers which is really cool in my opinion. I personally love grabbing their rosin, always flavorful and hits Everytime! Can't go wrong with gas tank gum drop or the Georgia Pie! Side note, I love the variety of puffco products, their cookies merch is really cool, with a beautiful store design to top it off. Thanks for the amazing suggestions as always Alexzandra, you guys keep killing it!
Gregory always greets you with a smile and is happy to assist you with whatever you need! he is super kind and is always genuine with whatever conversation you may have. highly recommend this store location as all staff here are amazing but Gregory never fails to go above and beyond. thank you cookies team for all you do!
First time visit, FINALLY, to Cookies!!! First customer of the day and was greeted by the most amazing bud tenders Omar and Ariel! They saw my excitement and helped me learn everything Cookies has to offer! I walked out if there the happiest girl for Christmas with lots of Cookies goodies with lots of laughs while shopping. I definitely think these guys at this location are top notch, super informative and helpful! You have a lifer with me Cookies!
Today my Experience with Cookies North Miami was GREAT!!!I walked in and there was NO CRAZY LINE TO WAITI really like the PROMOTIONS they have especially the WAKE AND BAKE!!!TODAY I PURCHASED 2 OF THE DUAL CHAMBER FULL SPECTRUM LIVE ROSIN DISPOSABLE 1 GRAM CARTRIDGE.I HAD SOME OTHER ROSIN CARTRIDGES BEFORE AND COMPARED TO THIS ONE THIS IS THE BEST LIVE ROSIN DISPOSABLE CARTRIDGE THAT I EVER HAD!!!🚀TOP 3 REASONS WHY I PURCHASED THE DUAL CHAMBER FULL SPECTRUM LIVE ROSIN DISPOSABLE 1 GRAM CARTRIDGE(1) IT HAS 2 DIFFERENT GREAT FLAVORS THAT CAN BE USED SEPARATELY OR SIMULTANEOUSLY!!!(2) I REALLY LIKE THAT IT IS A ALL IN 1 DISPOSABLE AND IT HITS VERY WELL!!!(3) THE DESIGN OF THE DUAL CHAMBER LIVE ROSIN CARTRIDGE AND ALSO THE COLOR BECAUSE MY FAVORITE COLOR IS BLUE!!!THE EMPLOYEE STAFF WAS VERY RESPECTFUL AND ATTENTIVE!!!I WANT TO THANK ALEXZANDRA FOR HELPING ME TODAY WITH MY ORDER AND CAN'T WAIT TO BUY MORE DUAL CHAMBER LIVE ROSIN DISPOSABLE CARTRIDGES WITH A QUARTER OUNCE OF FLOWER!!!
Ariel was super helpful and knowledgeable. The other staff members were nice and friendly. Good vibes at this location.
This is the best dispensary in South Florida! If you’re in the area, I would definitely stop by and check out Cookies. The first time discounts are great and my budtender Mariah was very knowledgeable. Can’t wait to come back!
This place was hitting! Greg made my experience top notch! Customer service was amazing! The place is beautiful lots of selections and the flower is always top tier
I’m not the type to write reviews, but I received such amazing service that I felt compelled to give praise. Maya was so incredibly sweet and helpful, I will definitely be coming back here to see her. She was very knowledgeable and recommended me the best strains for what I was looking for. Not only did she give me the ideal shopping experience, she was very personable and made me feel like a guest in her own home. These are the kinds of people and interactions that make a huge difference. Thanks again, Maya!!
Wonderful experience. Store is beautiful and clean. Maya was super helpful and friendly. Wonderful employee!! She was able to direct me perfectly to what I was looking for! Quick transaction. Great job Cookies!
Customer service was great coming to this location. I’m so happy to see it up in north miami. Selection in terms of accessories is good. You can tell that they’re still moving in more products into this new location. Their budtenders know what they’re talking about in terms of actual medical needs. Which is super important especially if you’re in the program for real reasons.I’ll forever recommend Cookies & this location. Ariel was pleasure speaking with and receiving help from.