Fluent Dispensary in Melbourne, FL
Based on 168 reviews
Sabrina W.
1719583873
The update to the menu to not show the prices on line until you click on each individual's product is frustrating. You will lose business because your website is NOT easy to navigate any more. This place gets worse and worse. This place is a joke. Do not think that the point you earn for purchases are actually anything you can really use toward future purchases. They do not tell you that the only way you can use your points are towards non discounted items. This is the only place that rips you off. Why even bother with points if you can't actually use them. It's a cheap gimmic to get people to buy from you. I am very disappointed about the customer service. When I spoke to the manager, it was even worse. She shrugged me off like my concern wasn't a concern. The cashier decided it was her business to jump into the conversation. When a customer ask for a manager, we mean a manager!! Customer service is a ZERO star. Dominic from the call center was not helpful either. When I asked to speak to the managers boss, He told me to call back another day. Unreal!! All over a ZERO 🌟
Jennifer M.
1719498069
Unfortunately the staff wasn't very helpful. I felt I was more of an inconvenience being here than anything. Finally finding a sativa pre roll frustrated beyond belief, not even knowing my options I figured well let me get this one and just get outta here and get on with my day and go somewhere else. They didn't have it, so she comes back with a hybrid preroll thats less percentage & an entirely different terpene profile 🫤 come on man. Get it together
M B
1718659869
Ordered online and even set up my pick up time. When I arrived Peyton promptly took care of me and was very attentive, friendly and made sure I had no questions. In and out in no time. Been there before and will definitely be going back!
Ellen L.
1715203309
I love this dispensary! It's worth the trip to the mainland, especially since I pass the new MUV dispensary on A1A to get to Fluent.But...please provide lanyards for the 1 gram Moods mini! I lost the promotional one I got at Christmas and the dispensary doesn't have any in stock. Maria, the woman who helped with my order, was fantastic. She tried to find one with no luck and told me that she's unaware of any becoming available. Please, please, please make them available for purchase!!!
R C.
1713645606
60$ 1/8ths. I balled out for 4/20 & bought (3). All 3 are short. Pass the drying point of excuses. Cant afford it dont pick out the upper echelon jars. $60 equals (No)problems.
Robert K
1713377905
Out of all the dispensaries I've visited here in Brevard, this one has the worst customer service I've ever experienced as a first-time customer.Let me elaborate my concern a bit further: I am a first time customer placing an online order. I finally see a good deal on flower (their product is overpriced) and they were giving away free prizes with purchase. Also wanted to see if they have a first time discount (I kinda like their hats), so I place an order for a $20 eighth and wait about an hour to pick it up. As I'm checking in, the VERY polite gentleman tells me they had to reject my order because they couldn't find me in the registry. I told him from my other past visits at other dispensaries that they had issues too, and I think it has to do with my suffix in my name (I'm the 2nd). He said no worries and inputted my data into their system. (Not a problem at all! Very professional front desk clerk)So I get called back to be seen (I'm all happy and excited as it's my first time) I'm walking up to my budtender and saying, "Hello how are you today?" and the FIRST interaction from the woman is scolding me about putting my suffix in future online order. She storms away into the back room and when she comes back, I told her, "it's fine, no worries, talked about that mishap with front desk, as long as they still had the flower I wanted." And she continues to say, "yeah well you need to put that in" (I'm thinking in my head, okay I got it) her tone and sense of bothersome was quite apparent and I'm thinking to myself, "wow, what a way to treat a first time customer...?"After I completed my purchase, I remembered about the free prize and asked about it and she says, "yeah it's just a poster..." Hiding my frustration, I say with excitement, "oh sweet! A poster!" She hands it to me... I leave the place with a bitter feeling.I call in the next day to ask about the first time discount (because I was so side tracked by the bad customer service I forgot about the hat) and the monotoned girl that answered the phone mumbled something and hung up on me... I called back and got her again, I asked again about the discount and she said with irritation in her voice "no, if you already came in that was your chance to use the discount" -- I told her that this is THE WORST first time customer experience I've ever had.****With the length and amount of energy I put into this negative rating, I will be writing my positive reviews for the other dispensaries I've had EXCELLENT experiences with!!!!****
Fred K.
1713368831
I went to the Melbourne dispensary on Wednesday April17 at 1130am . I waited in the lobby for ten minutes with no employees in the front. I ended up leaving with no service or able to purchase anything. I have used different dispensaries and liked Fluent the best however this recent experience has soured me some.
KingRico0728
1713117425
This fluent is amazing!!! Hands down my favorite dispensary now. They treat you like family always look to get you the best deals. The flower is pricey but omg it's good. I have to send a special shout out to Anthony. This man is super cool and always hooks me up. The only thing I will say they need a bigger variety of concentrates
Ashley C.
1712532124
Our new go-to for now & id recommend giving an honest try (if don’t have Flowery Goldleaf Cookies etc) if care more about effects than looks, this coming from 20+ years of exp.
Sabrina W.
1711927633
This place is a joke. Do not think that the point you earn for purchases are actually anything you can really use toward future purchases. They do not tell you that the only way you can use your points are towards non discounted items. This is the only place that rips you off. Why even bother with points if you can't actually use them. It's a cheap gimmic to get people to buy from you. I am very disappointed about the customer service. When I spoke to the manager, it was even worse. She shrugged me off like my concern wasn't a concern. The cashier decided it was her business to jump into the conversation. When a customer ask for a manager, we mean a manager!! Customer service is a ZERO star. Dominic from the call center was not helpful either. When I asked to speak to the managers boss, He told me to call back another day. Unreal!! All over a ZERO 🌟
T Q
1708449961
Convenient short wait time nice employees. Just dont ever miss speak they tend to gossip behind the counter. And remember if your a good tipper because your getting good service and good prices! The tips are split between ALL EMPLOYESS!!! As it should be and as we already knew seeing it says it on the tip boxs!!!🫠
Kelsey S.
1705693561
Jeremy was fantastic, as was the entire staff! This was my first time at a Fluent. Jeremy made some excellent recommendations and was very patient with all of my MANY questions, and I was greeted by friendly staff that actually addressed me by my name even when I was leaving. I felt valued, and not rushed. The atmosphere was bright and inviting and even has a drive thru. Will definitely be back!
T Q
1702860410
Convenient short wait time nice employees. Just dont ever miss speak they tend to gossip behind the counter. And remember if your a good tipper because your getting good service and good prices! The tips are split between ALL EMPLOYESS!!! As it should be and as we already knew seeing it says it on the tip boxs!!!🫠
Steven B.
1701804113
Fluent has good products but better service. Angel was particularly helpful and kind. Very informative and patient helping. Thanks again!! Cheers
kimberly B.
1701183998
Can we get COAS please I hate guessing whether I’m gonna have a reaction to the but I’m smoking and I scanned and I put in the batch number and it doesn’t do a damn thing but sit there . The only thing it does is have a clear button so there is no COA available. I called and she emailed them right away. What great, unique, turpene profiles I imagine that’s why they keep the COA to themselves!
Elizabeth C.
1700142272
EDIT: After coming many times in a row I have more info to add. You get more for what you pay for here!! Other dispensaries give you less for the same price or more, check out your mmu profile. I can't remember his name the guy who wears the pink shirt bro he will search your whole profile/points and the shelves to make sure you get what you came in looking for. I dont like going anywhere BUT HERE!!!Very kind people, clean place looks awesome I get so stoked every time I walk in 😂❤️ Always have good deals!! Prefer them over the other dispensaries. 🍃
Zeke P
1699126106
Went in looking for a headache relief and was helped by Marva. She recommended the 1:1 carts and i was happy with the results. great customer service
Sarah K.
1697666620
I love going to this store! Not only is the staff very knowledgeable and friendly but it’s never awkward going there and asking questions. They truly know their products and do an amazing job helping decide what is right for you based on your needs. 10/10 recommend!!
Bunny
1690929901
The website doesn’t work. I click on discounts and deals? Takes me to the bottom of the page. I click on carts? Takes me to the bottom of the page. I put in my address for delivery? The location near me doesn’t even show up. The Orlando location doesn’t even show up. The closest one that shows up is Cape Coral.
KiKi M.
1688816553
Ok product, longer wait than most places but what annoyed me is the first customer discount that every place gives you on top of any sales! They refused to give me the sales w the new patient discount. Every other store has given me this. You’re better off going to the cannabist for better deals across the board along w friendlier more helpful staff
Gary W N.
1687386748
Fantastic place! Heather was my budtender and she was great. Super helpful and as friendly. I will definitely be going back to this dispensary. Top quality products here!
Richard C
1685367371
Just avoid buying any vape batteries here. I had 2 go bad. 1 was the cheaper one that lasted 3 months and the other was the Vuber that lasted almost 2 months. I also avoid buying flower here as it always has a horrible burning after taste and I tried multiple strains. I do enjoy their vape cartridges, but I am not sue their THC levels posted are accurate as I felt more effects from a cartridge from Trulieve that was 10% less in THC than the fluent one. Gummies are good here and I always feel something with these products. I haven't tried anything else. Staff is nice and the wait is not bad, but I will probably go back to Trulieve as I lost my trust in what Fluent is selling. I just liked how close it was to my location vs Trulieve, but now I find the extra 10 min drive to Trulieve worth it.Edit*** I received a replacement battery from the company that makes it at no cost. The replacement was easy to get, but I am still disappointed that Fluent wouldn't give me a replacement since the battery was only 2 months old. I will still never go back to this Fluent as I feel companies should back the products they sell vs sorry nothing we can do.
Daniel
1683047579
Very nice friendly staff. Not sure what happened with the bad reviews but I have gotten the red line and it tastes magnificent and the moods are my go-to with fluent not the biggest fan of the black line. I would like to also add they weren't super slow I was a first-time visit and they got me in and out of there within 15 minutes and I saw them get like 15 people out of there in that time
Chad C.
1681338604
Employee named MARVEA was absolutely terrible. Rude, not knowledgeable at all about products, and acted like I inconvenienced her the whole time. Customer lost, not like she cares but buyer beware I’ll spend my money where I’m appreciated not rushed and explained what I’m buying
Kristen C.
1679017065
So I have been going to this place for a while, I always place my order and pick up, usually in and out in under 15 mins. The staff is friendly, pretty knowledgeable, and enjoy what they do (which matters!). As far as the flower, I would love to see more variety and better flavors but honestly that is my only complaint. If you shop with the sales you can get some of the most potent products for very competitive prices imo… prices I can afford and the rewards add up fast which helps a lot too. Been going here for over a year now so I’d say it’s definitely worth a try if you’re new to the area and looking for a reliable dispensary.
Nick C.
1674343997
Staff is nice, place is efficient. Carts taste horrible like wet grass or mold. Gets you a buzz but what’s supposed to be good tastes like some 30 yr old brick weed you found cleaning the garage and smoked outta a soda can. Flavor and potency are key and fluent misses the mark.
J M
1671385535
Michelle is great! So sweet and Really took the time to see what products I’d like most for my preferences. Kiwi x Kiwi 🔥
Dylan M.
1671375985
I’ve only been here twice but do not plan on going anymore after the quality of product I have received both times. I have purchased 4 separate 3.5g containers and every one of them was very poorly trimmed and had a bunch of big seeds. The affect was not noticeable or even slightly strong compared to other dispensaries products. As well as the quality being very poor for the price you have to pay in comparison to other dispensers in the area. Safe to say the overall experience with this company has not been good.
Pam H.
1663976537
This dispensary has great products, high in content. The people who work here are amazing. Those two factors are why I will keep going! You can't ask for better!
Ricardo A.
1660744349
I am a google local guideI have 3.9 million review likes and reviewsThat being saidThe treatment I received on August the 13th was the worst treatment and experience I have had since being in the program.Walk inNiceMeet LucyJokeHave funHowever, it quickly goes south quicklyLucy and another female could not for the life of them either find my Fluent profile or simple create a new profile if need be.They asked multiple questions accross a waiting room with people in it.Made this veteran concerned about my rec, all the meanwhile people are going in and out.Thats okFinal straw on the camelThen we get to a point where they are now about to call someone back that came after is and to go in front of us.I politely stood up asked for my card and leftI stated I will be the review so dont be confusedCherry on topMy moms first dispensary experienceON HER BIRTHDAY.............👌👏I live in West Palm BeachThe program seems much different hereThe FLUENT IS MUCH DIFFERENT HEREThere is a lot of opportunity for retraining hereI will be following up for accountability
Robert N.
1660219598
Went in to try them out, got biskoti* and gorilla cookies,The biskotti was good, leafy tho but goot taste and effects.The gc was not good. Basically almost worthless to me as effects were barely noticeable, taste was poor, and smell is very hayish
Desired
1659495239
Great deals on Flower and Carts! The product is fantastic and the prices are great. Great staff too!
Michael T.
1657998363
Came to Fluent about 2 years, and haven't come back until today. Let me tell you, there flower game is on point. I can't wait ti try more of there strands, Boscotti is feugo.
Hailey M.
1653324900
I adore everyone who works here at the Melbourne location! I’m always treated so kindly and feel like I’m given the best service out of all the local dispensaries. Everyone is so knowledgeable about the products and want to help find what fits your needs. The store is always clean and welcoming. The wait is never long and if you do have to sit for a few minutes you are checked in on. I love the Melbourne location because of the team you have working there!
N S
1650857476
Chris and Tony were both great, and very friendly and helpful.I got a very laid-back and nonjudgmental vibe from them and the other workers there, which was very welcoming and calming.The store itself is very clean and modern looking, and the shade of yellow that is painted is very uplifting. The music they play is cool too; a mix of reggae and rock and hip-hop.The buds are nice the blueberry smells and tastes like blueberries/blueberry muffins. The biscotti smells pungent and tastes like a creamy cup of coffee mixed with biscotti. Both gave very calming highs and euphoria.The cola gels taste really good, like a weed infused cola chewy gel. Haven't tried the other flavors I got yet, but there are quite a few to choose from.I recommend checking them out, as you won't be disappointed.
matt W.
1650130921
1st & last time going here. Way over priced for what you get. Didn’t offer 1st time customer discount or explain or offer any promotions on products. Weird doctors office vibes and awkward staff. Only ventured away from my usual dispensary because my girlfriend had went and had what she considered a good experience. Maybe because she’s extremely attractive, I did notice the staff going above and beyond for the younger females while I was there. Regardless I felt way overcharged for lower quality product and inferior customer service compared to other dispensaries in the area.
aldo P.
1649934621
Someone recommended i check out this dispensary and I love it. Quick in and out, the staff was kind and had great recommendations. The flower is wonderful especially the OG Blueberry!
Joshua S.
1647091870
Just really lost all quality since Feb of 2022, the new management is pretty malicious and not all that well trained but they're fresh out of highschool. Prices for 10% flower is just way too high and the other products are pretty bunk too. Maybe new grow methods? Spend your pesos elsewhere. Even 50% off is too much and they won't respond to customers.
Savanah D.
1645906075
This is one of my absolute favorite dispensaries in Brevard County. I highly recommend trying this place out. Danny always helps me and is so kind and truly caring. Will always return to this wonderful place!
Taylor G.
1644012529
Love this place and all the staff. They are always so helpful everytime I'm there. Everytime I come here also it is fast and easy, you are in and out in no time! This place has a calming atmosphere💛
Bryana R.
1642692358
I personally love this dispensary the best out of all the ones in the Melbourne area. The service is always quick the employees are super nice and informative 10/10 recommend.
Myah P.
1642380048
One of the best dispensary in Melbourne. Great deals, amazing selection of flower, vapes, edibles and much more. Awesome staff 🙂
Jovanna S.
1642280901
I love the welcoming atmosphere of fluent especially this location!!! All the employees are so friendly and helpful. Danny is very knowledgeable and kind and helps me make decisions based on my specific needs. This is the only place I go to!! The weekly deals are a great bonus!
Russell Gulick A.
1641572336
Good products and knowledge. Clean atmosphere and great prices. Robert is super helpful.
Billy G
1636423442
Started to randomly get text and emails from Fluent. I have never signed up for anything at this place. I feel it’s a invasion of privacy.
Kevin G.
1636399712
Their SMS texts are not working because the company's IT does not have the proper SSL certificates set up for their website, until fixed any specials won't come through on secure internet browsers.This also shows that basic IT security is not being upheld by the company's IT team and makes me, an IT professional, concerned that the rest of their infrastructure can be compromised and causing issues for other customers/potential customers, like customer data leakage.Please fix immediately.
B J.
1635435070
Not sure what happened to this place, but all the good people keep disappearing. Mario, Danny, and Joey are gone. I finally met the “manager” (Josh) if you can call him that. He knows more about the free gimmicky items they give away to get you into the door then the actual product. And Eli checked me out. She constantly cut me off didn’t let me speak, thought who she was, she seems to have a problem with men and authority. I doubt I will be coming back. The people that should be gone are level 5 clingers at this place. The people who are gone are the ones who should have stayed. Do yourself a favor and go one more mile down the road and hit up Columbia care. They have better product, cheaper, nicer people, & a better google rating.
CHRISTA S.
1633811922
Great dispensary. Reasonable prices and friendly, knowledgeable and helpful staff.
Micah G.
1629234413
Got some sweet Indica from Sofia at Fluent Melbourne. One of my regular spots. Love the service, the building is always clean and staff is professional and knowledgeable. Strongly recommend giving Fluent a try. Online ordering is real easy.
Jamie B.
1628730761
Laura and Sofia were so fun and helpful showed great customer service with their positive attitudes and did not mind that we were near closing. Best dispenser!
Jared G.
1628558621
I was blown away by the quality of both service and products coming from this Fluent. From when I entered, I was warmly welcomed and promptly checked in, any questions I had were answered. The staff were all well informed on all the products, none of them were too pushy in their suggestions. They all seemed genuine and wanted me to make the best selection for my medical needs. I had Laura help me with my selection, and was amazed at her knowledge on their products. 10/10 if I could go that high.
Samantha L.
1628556891
Everyone here is so friendly and have no problem explaining everything in detail, I always feel extremely comfortable. Especially Elli, she's super knowledgeable and I can't wait to come back!
sami c
1628553741
this was a great spot with reliable customer service and great prices/deals! laura is the best budtender and makes sure you’re in the best care 🙂
Wendy
1628136399
You know tipping is not mandatory and medications can be expensive even with a discount! I was in here twice today got the same girl. No acknowledgement of the extra cash or thank you for either.smh $5 for 5 mins it pretty nice if you ask me!
Michael J.
1627670931
Fluent is a great dispensary, the staff (especially Sofia) are always helpful and knowledgeable. Great product variety and quality product.
JB S.
1627477164
Fluent has decent flower, great carts, solid rewards, and great employees. Sofia is such a sweetheart and is very knowledgeable. They just need concentrates!
Beau M.
1626813942
I had a girl named Elli help me out and she made it beyond easy for me. Definitely coming back because of her (:
Doug S.
1626060889
Now I know there are people that consume a lot of cannabis. I on the other hand use it in slight moderation. I bought 2 vape carts here and before they were even a quarter empty I couldn’t get any airflow. I brought them back 2 weeks after I got them and told them. The lady said that it’s only a week limit after you buy to return. I’d prefer to deal with a company that understand cannabis and it’s tools. Never shopping here again. Staff is also less than friendly. 🙂
Mary L
1625929748
Have never been treated more horribly. As long as the worker Kaelin is here I will not return. She is rude and bossy and thinks who she is. Shame on Fluent for hiring such a wicked person. She should not be in charge of anything at this facility.
DUBBY G
1622157817
Just down right disrespectful customers service i don’t think I could ever spend my hard earn money here again. The flower is full of seeds anyway
Eli B.
1620756183
Absolutely amazing products. I got a cartridge that leaked out a bit and they gave me a new one no problem. Love this store!!!
Bill W.
1620689706
Every time I go there, everyone is friendly and helpful. The staff is quick to help you and help save you $$
Chris M.
1619544097
I purchased the mango haze they had priced at $55.It smelt like hay. They let me exchange for a different strain(bubblegum diesel @$55). Samething. And it still came out of my monthly recommendation!
Lisa S.
1618352022
My husband purchased puffco peak from this place for nearly $300 just to find that it doesn’t even turn on or charge. 2 days later he tries to return the product. The employees even said that ALL of these they have sold have not worked and that there are no refunds EVEN THOUGH the receipt states refunds up to 7 days after purchase and website states 10 days. Terrible!! If I could do 0 stars I would. If u want a nice respectable pharmacy then go down the street to Columbia. At least they have customer service. DO NOT GO HERE!!
Sabrina S.
1616372179
All the guys are super nice & the dispensary is very nice and well kept. Vapes have all been fire for me. Good discounts Def recommend fluent!!
Brooke C.
1616164010
Kaelin was very sweet and helpful. I am weening off of pharmaceuticals for anxiety and depression and she was so knowledgeable about what product would be the best fit for me-explaining which products fill certain receptors in the brain. She made it easy to ask questions (I don’t know too much about medical marijuana and feel silly asking questions but she made me feel welcome!)
Jeric B.
1615831393
I think the quality of their products is good but the selection is just very small. They may have up to three or four strains but for someone with day-to-day medical needs I need consistent access to more variety of strains so three strains, maybe four just doesn't quite get it for me.The quality is good, the taste is ok/good but never fabulous. Their staff is great but I would like to see a lot more inventory options so as much as I really like this dispensary I find myself at the alternatives more often.
Sean D.
1614984848
This place has gone down hill since they now only seem to care about and prioritize online orders. Some customers prefer not to that for various reasons but as a result are made to just sit and wait until all the people who show up after you with online get priority. Time to find a new place.
Wendy C.
1613593843
Only my 2nd time at a dispensary and my first time here. They had what I wanted and my staff person was the best! Very nice and patient. Lol
Mike N
1607189581
Staff are extremely fast and nice. The area is clean and they're generally not too busy so you can get in and out pretty fast.The products themselves aren't too bad and get the job done. I was pretty indifferent about the carts honestly but with the discounts its usually pretty worth it.So - why 2 stars? On my first and second visit I've had issues with my cart malfunctioning. The mouth piece just randomly comes off even while I'm just sitting there and using it. If I don't notice fast enough it gets EVERYWHERE. Wax isn't exactly easy to wash off.When I brought it back, one of the nice ladies behind the counter put it into the cart-checking-device that I guess told her it was perfectly ok.These things aren't cheap so it's a pain that on my first two visits I've had two carts spill in my pockets/hands or randomly come off while just sitting there... how does that even happen? I might go back in a pinch but not my first pick.
Nicole C.
1606074251
This dispensary is the best little secret here in Melbourne/Suntree area. The team that work there, are always ready to help and explain what each different strains will do. I’m treated with professionalism and patience. I highly recommend this dispensary.
Juan M.
1605967303
Outstanding patient services every single time you walk in. The entire staff genuinely and in the outmost professional way help you throughout the entire process. Everyone is kind and super friendly always and make it great experience!
Tom A.
1605901672
Staff has been great to work with! Very knowledgeable and friendly. Store is very clean and professional. 5 stars easy!
Micah G.
1605895254
Definitely my go to dispensary! Great rewards system. Always letting me know when they have great deals or promotions. Knowledgeable and professional. Clean environment.
DWM
1605863053
Excellent dispensary and staff. Product line is deep with competitive pricing. Love that they always have flower available with varied strains. Robert was very professional and knowledgeable. I learned a lot and appreciate his patience with answering all my questions. Highly recommend this dispensary.
james E.
1605299690
Good stuf especially Bonnie and midnite dreamer. Thanks Danny great customer service
rose W.
1604772686
First time there, new to cannabis. Kaelin, thank you God,,, was an angel. I had so many questions and she answered all of them. She was so friendly and knowledgeable of all the products. She gave me products that I felt very comfortable going home with. She also called me to tell me one of the items I wanted is in stock. Great customer service!Thank you, Kaelin. I appreciate you 🥰👍🙏♥️
rose W.
1604715212
First time there, new to cannabis. Kaelin, thank you God,,, was an angel. I had so many questions and she answered all of them. She was so friendly and knowledgeable of all the products. She gave me products that I felt very comfortable going home with.Thank you, Kaelin. I appreciate you 🥰👍🙏♥️
Zots_On_My_Tots
1603925045
The employees here went above and beyond for me. The service was impeccable! Definitely the gold standard for what a Dispensary should be.
Zen M.
1603295118
Only come here from Tincture Oils ! Have a great variety of different tincture oils!
Otto T.
1601834129
They're not answering the phone so they're not getting my business.I just realized my speaker phone is still on hold been there for over 45 minutes.I watched a TV show I wrote a letter to a friend and the hold music is still playing.I've been there dozens of times they've never been so busy that they couldn't pick up a phone for 45 minutes.either the business doesn't have a proper telephone system or it doesn't have a proper telephone system! because when you go in their plenty attentive and there plenty fast in the store so I know the problem is that they don't have a proper telephone system regardless of the fact that they have an answering service and a phone number you never reach a human or at least I didn't. Waco that I'm not going in without pre-order with him not answering the phone I can't make a pre-order therefore they can't get my business
Samantha S.
1596458339
We've been to many a dispensary, from Florida to Colorado, and to be honest, this is the only one that I will stay away from- and everyone else should too. My husband goes there often, he loves the Supra strain, but he always notices that the seal to the flower containers (on the rare occasion that they do actually have flower) has always been tampered with and the eighths are always short.We're going to complain to the BBB as we don't trust any of the workers or management to fix the issue. Dont EVER buy flower if the seal has been tampered with! Any reputable dispensary would tell you the same!
Kim M.
1589551866
The staff are very nice but really don't know the products which led me to spend hundreds of dollars trying to find something that would work for pain. And yes I understand that staff aren't supposed to give medical advice but they could give an accurate description of the product and its intended use . I have severe nerve pain and was actually referred by my pain management doctor. I called and tried to talk to the manager about concerns three times now. I haven't heard back. She did leave me one message the first time but didn't call back the next two times. Products didn't work for me at all. I feel as though when I go in this place that it's not professional like a medical dispensary. I feel like it's a bunch of young people whose experience comes from getting recreationally High. When you arrive you often find them hanging around outside the front of the building. I also receive text messages often promoting their "sales". I would say if you're someone who does not have a serious medical need, this store would be fine. Although, don't get drawn in by the sales they say "last chance" because they do them everyday consistently. Lastly, there is great variation in the potency of the product. I did buy the same product more than once and there was great variation in them making it difficult to acurately medicate yourself. It's unfortunate because everything I went through is the reason that the stigma for medical marijuana exists in the first place. The establishment should keep in mind that we are not a recreational State.
Budda A.
1587830559
Staff was on point decor looked nice as well very professional vibe. But your oil for your carts feels like it had cut in it. The air bubble moves with out hesitation. It has a dark amber color and a very low thc content and a horrid taste compared to the others locally. The worst oil in town hands down. 0 stars for the product But you get two for the amazing staff an decor
Luis T.
1584284814
This was my first time at a Fluent dispensary ever. Mario who attended me was very professional and knowledgeable about the products that they had in stock. Understanding that I worked in the industry he made it easier for me to understand their products by providing me the plant strain name which made it easier for me to choose which product I wanted. The dispensary itself has very relaxed, comfortable and clean environment. Lastly I enjoyed seeing the staff taking the initiative of wearing gloves with everything that is currently going on, not only showing that they care about your product but also about the patient.
Jeff H.
1582586853
Super quick and easy check in. The tier pricing intrigued me but being out of flower in 1/8, I wasn't able to purchase. There was a great deal on pre rolls, so why not right. The budtenders are very kind and more than willing to help with any questions.
Jennifer C.
1582311650
The staff here are very nice and always make me feel welcome when I walk in. They take time to listen to help me find the exact product I need. They also have a good supply of products also when I go in. I do recommend this place.My first visit to this place they made it easy to get checked in and answered any questions I had. The gentlemen that took care of me once I got back there was super nice and informed me of some pretty awesome discounts.My first visit I believe I was given 25% discount on any product I purchased as well as a free vape pen battery and charger (the works) if I bought a cartridge. That immediately interested me. I took advantage of the first visit discount and purchased a couple more items as well.I still have a couple more discounts to use so I do plan to go back.
Nicholas H.
1577812819
Conveniently located on North Wickham, it was easy to find Fluent. I chose to go on a Sunday morning, close to their 10 AM opening time, hoping to avoid the crowds. It worked, I was the only customer when I walked in. Cool.The building is a relatively new one, with a modern, pleasant interior, complete with the obligatory Nice Waiting Area. They don't have the big, cushy chairs I've seen in other places but still, it could be worse and since I didn't have to wait, it's all good.The staff was friendly and informative, but since I don't have my permanent card yet, it took a little extra time to get checked in. Once inside though, the staff was great about taking the extra time to explain products I'd never tried before. As a first time customer, I got a discount and a free battery with my vape purchase, and free is never bad, right? The selection of products, while not voluminous is still pretty dang good and barring shortages on particular items, you should be able to find what you want. While I don't feel the prices are quite as competitive as they might be, they're still not bad and I was happy with my purchases when I walked out.All things considered, it was a pleasant experience. I'll be back.
Candis
1573236493
Nice, knowledgeable staff that makes you feel comfortable to ask questions and address any concerns. They were able to help me purchase the best product that would treat my condition. I felt completely at ease and satisfied with my purchase. They also offer great promotions that save you money.
6340 N Wickham Rd
Melbourne, FL 32940
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CLOSED
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Payment Methods:
Cash Only
ATM Available On Site
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Fluent Cannabis Discounts
Everyday Deals and Discounts
- 1st Time Customer: 50% Off Up To $400 Purchase. (Not Stackable)
- Fluent Sampler Deal: Unique First-Time Customer Discounts Revealed To You On Your First In-Store Visit (Not Stackable)
- Veterans And Spouses Discount: 20% Off ( Stackable 5% With In-Store Promotions)
- Senior Discount: 20% Off 55 & Up On Saturday & Sunday (Stackable 5% With In-Store Promotions)
- Bring A Friend: Bring in a new patient and get 50% OFF up to $400 Purchase
- Pediatrics Discount: 40% Off (Not Stackable)
- Birthday Discount: 10% Off All Birthday Month (Stackable 5% With In-Store Promotions)
- Industry: 20% Off (Not Stackable)
- Delivery Discount: 10% OFF on all orders $500 and over.
- Visit Fluent Home Page
ABOUT THIS DISPENSARY
Fluent, located at 6340 N Wickham Rd in Melbourne, is open to help medical marijuana card holders find the right THC or CBD products.
Medical: Yes
Recreational: No
Delivery: Yes
Delivery Fee: Not Applicable
License Number: MMTC-2015-0003
This dispensary, officially referred to by the state as a medical marijuana treatment centers, or MMTC for short is licensed by the Office of Medical Marijuana Use (OMMU).
Fluent is vertically integrated, as are all of the Florida cannabis brands. Being vertically integrated means they oversee the entire process from seed to sale. Fluent dispensary products are grown from their own cannabis plants from seed or cuttings, harvested, and processed into a variety of products. Then packages and distributed within their own network.
Product types, different strains and availability can vary from store menu to store menu, depending on demand. If Fluent in Melbourne does not have what you are looking for, your Florida MedCard is universally accepted at any dispensary in the state.
Purchasing Marijuana Products at Fluent
Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders may make recommendations that are based on your doctor’s recommendation.
If it’s your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.
What Marijuana Products are Available at Fluent
The best way to see the different product options before visiting the dispensary is to check out their online menu. If enabled, Fluent in Melbourne online menu may be available on FL Dispensaries to reserve your order.
If you have an active medical card, you can pick from a wide array of cannabis products. Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.
Please enjoy medical marijuana products from this dispensary responsibly!
Contact the dispensary if you encounter product-related issues or problems. Fluent has a policy & procedure for this.
To stay up to date, sign up to our newsletter below to receive updates as well as discounts & specials.
What People Are Saying
Based on 168 reviews
Sabrina W.
1719583873
The update to the menu to not show the prices on line until you click on each individual's product is frustrating. You will lose business because your website is NOT easy to navigate any more. This place gets worse and worse. This place is a joke. Do not think that the point you earn for purchases are actually anything you can really use toward future purchases. They do not tell you that the only way you can use your points are towards non discounted items. This is the only place that rips you off. Why even bother with points if you can't actually use them. It's a cheap gimmic to get people to buy from you. I am very disappointed about the customer service. When I spoke to the manager, it was even worse. She shrugged me off like my concern wasn't a concern. The cashier decided it was her business to jump into the conversation. When a customer ask for a manager, we mean a manager!! Customer service is a ZERO star. Dominic from the call center was not helpful either. When I asked to speak to the managers boss, He told me to call back another day. Unreal!! All over a ZERO 🌟
Jennifer M.
1719498069
Unfortunately the staff wasn't very helpful. I felt I was more of an inconvenience being here than anything. Finally finding a sativa pre roll frustrated beyond belief, not even knowing my options I figured well let me get this one and just get outta here and get on with my day and go somewhere else. They didn't have it, so she comes back with a hybrid preroll thats less percentage & an entirely different terpene profile 🫤 come on man. Get it together
M B
1718659869
Ordered online and even set up my pick up time. When I arrived Peyton promptly took care of me and was very attentive, friendly and made sure I had no questions. In and out in no time. Been there before and will definitely be going back!
Ellen L.
1715203309
I love this dispensary! It's worth the trip to the mainland, especially since I pass the new MUV dispensary on A1A to get to Fluent.But...please provide lanyards for the 1 gram Moods mini! I lost the promotional one I got at Christmas and the dispensary doesn't have any in stock. Maria, the woman who helped with my order, was fantastic. She tried to find one with no luck and told me that she's unaware of any becoming available. Please, please, please make them available for purchase!!!
R C.
1713645606
60$ 1/8ths. I balled out for 4/20 & bought (3). All 3 are short. Pass the drying point of excuses. Cant afford it dont pick out the upper echelon jars. $60 equals (No)problems.
Robert K
1713377905
Out of all the dispensaries I've visited here in Brevard, this one has the worst customer service I've ever experienced as a first-time customer.Let me elaborate my concern a bit further: I am a first time customer placing an online order. I finally see a good deal on flower (their product is overpriced) and they were giving away free prizes with purchase. Also wanted to see if they have a first time discount (I kinda like their hats), so I place an order for a $20 eighth and wait about an hour to pick it up. As I'm checking in, the VERY polite gentleman tells me they had to reject my order because they couldn't find me in the registry. I told him from my other past visits at other dispensaries that they had issues too, and I think it has to do with my suffix in my name (I'm the 2nd). He said no worries and inputted my data into their system. (Not a problem at all! Very professional front desk clerk)So I get called back to be seen (I'm all happy and excited as it's my first time) I'm walking up to my budtender and saying, "Hello how are you today?" and the FIRST interaction from the woman is scolding me about putting my suffix in future online order. She storms away into the back room and when she comes back, I told her, "it's fine, no worries, talked about that mishap with front desk, as long as they still had the flower I wanted." And she continues to say, "yeah well you need to put that in" (I'm thinking in my head, okay I got it) her tone and sense of bothersome was quite apparent and I'm thinking to myself, "wow, what a way to treat a first time customer...?"After I completed my purchase, I remembered about the free prize and asked about it and she says, "yeah it's just a poster..." Hiding my frustration, I say with excitement, "oh sweet! A poster!" She hands it to me... I leave the place with a bitter feeling.I call in the next day to ask about the first time discount (because I was so side tracked by the bad customer service I forgot about the hat) and the monotoned girl that answered the phone mumbled something and hung up on me... I called back and got her again, I asked again about the discount and she said with irritation in her voice "no, if you already came in that was your chance to use the discount" -- I told her that this is THE WORST first time customer experience I've ever had.****With the length and amount of energy I put into this negative rating, I will be writing my positive reviews for the other dispensaries I've had EXCELLENT experiences with!!!!****
Fred K.
1713368831
I went to the Melbourne dispensary on Wednesday April17 at 1130am . I waited in the lobby for ten minutes with no employees in the front. I ended up leaving with no service or able to purchase anything. I have used different dispensaries and liked Fluent the best however this recent experience has soured me some.
KingRico0728
1713117425
This fluent is amazing!!! Hands down my favorite dispensary now. They treat you like family always look to get you the best deals. The flower is pricey but omg it's good. I have to send a special shout out to Anthony. This man is super cool and always hooks me up. The only thing I will say they need a bigger variety of concentrates
Ashley C.
1712532124
Our new go-to for now & id recommend giving an honest try (if don’t have Flowery Goldleaf Cookies etc) if care more about effects than looks, this coming from 20+ years of exp.
Sabrina W.
1711927633
This place is a joke. Do not think that the point you earn for purchases are actually anything you can really use toward future purchases. They do not tell you that the only way you can use your points are towards non discounted items. This is the only place that rips you off. Why even bother with points if you can't actually use them. It's a cheap gimmic to get people to buy from you. I am very disappointed about the customer service. When I spoke to the manager, it was even worse. She shrugged me off like my concern wasn't a concern. The cashier decided it was her business to jump into the conversation. When a customer ask for a manager, we mean a manager!! Customer service is a ZERO star. Dominic from the call center was not helpful either. When I asked to speak to the managers boss, He told me to call back another day. Unreal!! All over a ZERO 🌟
T Q
1708449961
Convenient short wait time nice employees. Just dont ever miss speak they tend to gossip behind the counter. And remember if your a good tipper because your getting good service and good prices! The tips are split between ALL EMPLOYESS!!! As it should be and as we already knew seeing it says it on the tip boxs!!!🫠
Kelsey S.
1705693561
Jeremy was fantastic, as was the entire staff! This was my first time at a Fluent. Jeremy made some excellent recommendations and was very patient with all of my MANY questions, and I was greeted by friendly staff that actually addressed me by my name even when I was leaving. I felt valued, and not rushed. The atmosphere was bright and inviting and even has a drive thru. Will definitely be back!
T Q
1702860410
Convenient short wait time nice employees. Just dont ever miss speak they tend to gossip behind the counter. And remember if your a good tipper because your getting good service and good prices! The tips are split between ALL EMPLOYESS!!! As it should be and as we already knew seeing it says it on the tip boxs!!!🫠
Steven B.
1701804113
Fluent has good products but better service. Angel was particularly helpful and kind. Very informative and patient helping. Thanks again!! Cheers
kimberly B.
1701183998
Can we get COAS please I hate guessing whether I’m gonna have a reaction to the but I’m smoking and I scanned and I put in the batch number and it doesn’t do a damn thing but sit there . The only thing it does is have a clear button so there is no COA available. I called and she emailed them right away. What great, unique, turpene profiles I imagine that’s why they keep the COA to themselves!
Elizabeth C.
1700142272
EDIT: After coming many times in a row I have more info to add. You get more for what you pay for here!! Other dispensaries give you less for the same price or more, check out your mmu profile. I can't remember his name the guy who wears the pink shirt bro he will search your whole profile/points and the shelves to make sure you get what you came in looking for. I dont like going anywhere BUT HERE!!!Very kind people, clean place looks awesome I get so stoked every time I walk in 😂❤️ Always have good deals!! Prefer them over the other dispensaries. 🍃
Zeke P
1699126106
Went in looking for a headache relief and was helped by Marva. She recommended the 1:1 carts and i was happy with the results. great customer service
Sarah K.
1697666620
I love going to this store! Not only is the staff very knowledgeable and friendly but it’s never awkward going there and asking questions. They truly know their products and do an amazing job helping decide what is right for you based on your needs. 10/10 recommend!!
Bunny
1690929901
The website doesn’t work. I click on discounts and deals? Takes me to the bottom of the page. I click on carts? Takes me to the bottom of the page. I put in my address for delivery? The location near me doesn’t even show up. The Orlando location doesn’t even show up. The closest one that shows up is Cape Coral.
KiKi M.
1688816553
Ok product, longer wait than most places but what annoyed me is the first customer discount that every place gives you on top of any sales! They refused to give me the sales w the new patient discount. Every other store has given me this. You’re better off going to the cannabist for better deals across the board along w friendlier more helpful staff
Gary W N.
1687386748
Fantastic place! Heather was my budtender and she was great. Super helpful and as friendly. I will definitely be going back to this dispensary. Top quality products here!
Richard C
1685367371
Just avoid buying any vape batteries here. I had 2 go bad. 1 was the cheaper one that lasted 3 months and the other was the Vuber that lasted almost 2 months. I also avoid buying flower here as it always has a horrible burning after taste and I tried multiple strains. I do enjoy their vape cartridges, but I am not sue their THC levels posted are accurate as I felt more effects from a cartridge from Trulieve that was 10% less in THC than the fluent one. Gummies are good here and I always feel something with these products. I haven't tried anything else. Staff is nice and the wait is not bad, but I will probably go back to Trulieve as I lost my trust in what Fluent is selling. I just liked how close it was to my location vs Trulieve, but now I find the extra 10 min drive to Trulieve worth it.Edit*** I received a replacement battery from the company that makes it at no cost. The replacement was easy to get, but I am still disappointed that Fluent wouldn't give me a replacement since the battery was only 2 months old. I will still never go back to this Fluent as I feel companies should back the products they sell vs sorry nothing we can do.
Daniel
1683047579
Very nice friendly staff. Not sure what happened with the bad reviews but I have gotten the red line and it tastes magnificent and the moods are my go-to with fluent not the biggest fan of the black line. I would like to also add they weren't super slow I was a first-time visit and they got me in and out of there within 15 minutes and I saw them get like 15 people out of there in that time
Chad C.
1681338604
Employee named MARVEA was absolutely terrible. Rude, not knowledgeable at all about products, and acted like I inconvenienced her the whole time. Customer lost, not like she cares but buyer beware I’ll spend my money where I’m appreciated not rushed and explained what I’m buying
Kristen C.
1679017065
So I have been going to this place for a while, I always place my order and pick up, usually in and out in under 15 mins. The staff is friendly, pretty knowledgeable, and enjoy what they do (which matters!). As far as the flower, I would love to see more variety and better flavors but honestly that is my only complaint. If you shop with the sales you can get some of the most potent products for very competitive prices imo… prices I can afford and the rewards add up fast which helps a lot too. Been going here for over a year now so I’d say it’s definitely worth a try if you’re new to the area and looking for a reliable dispensary.
Nick C.
1674343997
Staff is nice, place is efficient. Carts taste horrible like wet grass or mold. Gets you a buzz but what’s supposed to be good tastes like some 30 yr old brick weed you found cleaning the garage and smoked outta a soda can. Flavor and potency are key and fluent misses the mark.
J M
1671385535
Michelle is great! So sweet and Really took the time to see what products I’d like most for my preferences. Kiwi x Kiwi 🔥
Dylan M.
1671375985
I’ve only been here twice but do not plan on going anymore after the quality of product I have received both times. I have purchased 4 separate 3.5g containers and every one of them was very poorly trimmed and had a bunch of big seeds. The affect was not noticeable or even slightly strong compared to other dispensaries products. As well as the quality being very poor for the price you have to pay in comparison to other dispensers in the area. Safe to say the overall experience with this company has not been good.
Pam H.
1663976537
This dispensary has great products, high in content. The people who work here are amazing. Those two factors are why I will keep going! You can't ask for better!
Ricardo A.
1660744349
I am a google local guideI have 3.9 million review likes and reviewsThat being saidThe treatment I received on August the 13th was the worst treatment and experience I have had since being in the program.Walk inNiceMeet LucyJokeHave funHowever, it quickly goes south quicklyLucy and another female could not for the life of them either find my Fluent profile or simple create a new profile if need be.They asked multiple questions accross a waiting room with people in it.Made this veteran concerned about my rec, all the meanwhile people are going in and out.Thats okFinal straw on the camelThen we get to a point where they are now about to call someone back that came after is and to go in front of us.I politely stood up asked for my card and leftI stated I will be the review so dont be confusedCherry on topMy moms first dispensary experienceON HER BIRTHDAY.............👌👏I live in West Palm BeachThe program seems much different hereThe FLUENT IS MUCH DIFFERENT HEREThere is a lot of opportunity for retraining hereI will be following up for accountability
Robert N.
1660219598
Went in to try them out, got biskoti* and gorilla cookies,The biskotti was good, leafy tho but goot taste and effects.The gc was not good. Basically almost worthless to me as effects were barely noticeable, taste was poor, and smell is very hayish
Desired
1659495239
Great deals on Flower and Carts! The product is fantastic and the prices are great. Great staff too!
Michael T.
1657998363
Came to Fluent about 2 years, and haven't come back until today. Let me tell you, there flower game is on point. I can't wait ti try more of there strands, Boscotti is feugo.
Hailey M.
1653324900
I adore everyone who works here at the Melbourne location! I’m always treated so kindly and feel like I’m given the best service out of all the local dispensaries. Everyone is so knowledgeable about the products and want to help find what fits your needs. The store is always clean and welcoming. The wait is never long and if you do have to sit for a few minutes you are checked in on. I love the Melbourne location because of the team you have working there!
N S
1650857476
Chris and Tony were both great, and very friendly and helpful.I got a very laid-back and nonjudgmental vibe from them and the other workers there, which was very welcoming and calming.The store itself is very clean and modern looking, and the shade of yellow that is painted is very uplifting. The music they play is cool too; a mix of reggae and rock and hip-hop.The buds are nice the blueberry smells and tastes like blueberries/blueberry muffins. The biscotti smells pungent and tastes like a creamy cup of coffee mixed with biscotti. Both gave very calming highs and euphoria.The cola gels taste really good, like a weed infused cola chewy gel. Haven't tried the other flavors I got yet, but there are quite a few to choose from.I recommend checking them out, as you won't be disappointed.
matt W.
1650130921
1st & last time going here. Way over priced for what you get. Didn’t offer 1st time customer discount or explain or offer any promotions on products. Weird doctors office vibes and awkward staff. Only ventured away from my usual dispensary because my girlfriend had went and had what she considered a good experience. Maybe because she’s extremely attractive, I did notice the staff going above and beyond for the younger females while I was there. Regardless I felt way overcharged for lower quality product and inferior customer service compared to other dispensaries in the area.
aldo P.
1649934621
Someone recommended i check out this dispensary and I love it. Quick in and out, the staff was kind and had great recommendations. The flower is wonderful especially the OG Blueberry!
Joshua S.
1647091870
Just really lost all quality since Feb of 2022, the new management is pretty malicious and not all that well trained but they're fresh out of highschool. Prices for 10% flower is just way too high and the other products are pretty bunk too. Maybe new grow methods? Spend your pesos elsewhere. Even 50% off is too much and they won't respond to customers.
Savanah D.
1645906075
This is one of my absolute favorite dispensaries in Brevard County. I highly recommend trying this place out. Danny always helps me and is so kind and truly caring. Will always return to this wonderful place!
Taylor G.
1644012529
Love this place and all the staff. They are always so helpful everytime I'm there. Everytime I come here also it is fast and easy, you are in and out in no time! This place has a calming atmosphere💛
Bryana R.
1642692358
I personally love this dispensary the best out of all the ones in the Melbourne area. The service is always quick the employees are super nice and informative 10/10 recommend.
Myah P.
1642380048
One of the best dispensary in Melbourne. Great deals, amazing selection of flower, vapes, edibles and much more. Awesome staff 🙂
Jovanna S.
1642280901
I love the welcoming atmosphere of fluent especially this location!!! All the employees are so friendly and helpful. Danny is very knowledgeable and kind and helps me make decisions based on my specific needs. This is the only place I go to!! The weekly deals are a great bonus!
Russell Gulick A.
1641572336
Good products and knowledge. Clean atmosphere and great prices. Robert is super helpful.
Billy G
1636423442
Started to randomly get text and emails from Fluent. I have never signed up for anything at this place. I feel it’s a invasion of privacy.
Kevin G.
1636399712
Their SMS texts are not working because the company's IT does not have the proper SSL certificates set up for their website, until fixed any specials won't come through on secure internet browsers.This also shows that basic IT security is not being upheld by the company's IT team and makes me, an IT professional, concerned that the rest of their infrastructure can be compromised and causing issues for other customers/potential customers, like customer data leakage.Please fix immediately.
B J.
1635435070
Not sure what happened to this place, but all the good people keep disappearing. Mario, Danny, and Joey are gone. I finally met the “manager” (Josh) if you can call him that. He knows more about the free gimmicky items they give away to get you into the door then the actual product. And Eli checked me out. She constantly cut me off didn’t let me speak, thought who she was, she seems to have a problem with men and authority. I doubt I will be coming back. The people that should be gone are level 5 clingers at this place. The people who are gone are the ones who should have stayed. Do yourself a favor and go one more mile down the road and hit up Columbia care. They have better product, cheaper, nicer people, & a better google rating.
CHRISTA S.
1633811922
Great dispensary. Reasonable prices and friendly, knowledgeable and helpful staff.
Micah G.
1629234413
Got some sweet Indica from Sofia at Fluent Melbourne. One of my regular spots. Love the service, the building is always clean and staff is professional and knowledgeable. Strongly recommend giving Fluent a try. Online ordering is real easy.
Jamie B.
1628730761
Laura and Sofia were so fun and helpful showed great customer service with their positive attitudes and did not mind that we were near closing. Best dispenser!
Jared G.
1628558621
I was blown away by the quality of both service and products coming from this Fluent. From when I entered, I was warmly welcomed and promptly checked in, any questions I had were answered. The staff were all well informed on all the products, none of them were too pushy in their suggestions. They all seemed genuine and wanted me to make the best selection for my medical needs. I had Laura help me with my selection, and was amazed at her knowledge on their products. 10/10 if I could go that high.
Samantha L.
1628556891
Everyone here is so friendly and have no problem explaining everything in detail, I always feel extremely comfortable. Especially Elli, she's super knowledgeable and I can't wait to come back!
sami c
1628553741
this was a great spot with reliable customer service and great prices/deals! laura is the best budtender and makes sure you’re in the best care 🙂
Wendy
1628136399
You know tipping is not mandatory and medications can be expensive even with a discount! I was in here twice today got the same girl. No acknowledgement of the extra cash or thank you for either.smh $5 for 5 mins it pretty nice if you ask me!
Michael J.
1627670931
Fluent is a great dispensary, the staff (especially Sofia) are always helpful and knowledgeable. Great product variety and quality product.
JB S.
1627477164
Fluent has decent flower, great carts, solid rewards, and great employees. Sofia is such a sweetheart and is very knowledgeable. They just need concentrates!
Beau M.
1626813942
I had a girl named Elli help me out and she made it beyond easy for me. Definitely coming back because of her (:
Doug S.
1626060889
Now I know there are people that consume a lot of cannabis. I on the other hand use it in slight moderation. I bought 2 vape carts here and before they were even a quarter empty I couldn’t get any airflow. I brought them back 2 weeks after I got them and told them. The lady said that it’s only a week limit after you buy to return. I’d prefer to deal with a company that understand cannabis and it’s tools. Never shopping here again. Staff is also less than friendly. 🙂
Mary L
1625929748
Have never been treated more horribly. As long as the worker Kaelin is here I will not return. She is rude and bossy and thinks who she is. Shame on Fluent for hiring such a wicked person. She should not be in charge of anything at this facility.
DUBBY G
1622157817
Just down right disrespectful customers service i don’t think I could ever spend my hard earn money here again. The flower is full of seeds anyway
Eli B.
1620756183
Absolutely amazing products. I got a cartridge that leaked out a bit and they gave me a new one no problem. Love this store!!!
Bill W.
1620689706
Every time I go there, everyone is friendly and helpful. The staff is quick to help you and help save you $$
Chris M.
1619544097
I purchased the mango haze they had priced at $55.It smelt like hay. They let me exchange for a different strain(bubblegum diesel @$55). Samething. And it still came out of my monthly recommendation!
Lisa S.
1618352022
My husband purchased puffco peak from this place for nearly $300 just to find that it doesn’t even turn on or charge. 2 days later he tries to return the product. The employees even said that ALL of these they have sold have not worked and that there are no refunds EVEN THOUGH the receipt states refunds up to 7 days after purchase and website states 10 days. Terrible!! If I could do 0 stars I would. If u want a nice respectable pharmacy then go down the street to Columbia. At least they have customer service. DO NOT GO HERE!!
Sabrina S.
1616372179
All the guys are super nice & the dispensary is very nice and well kept. Vapes have all been fire for me. Good discounts Def recommend fluent!!
Brooke C.
1616164010
Kaelin was very sweet and helpful. I am weening off of pharmaceuticals for anxiety and depression and she was so knowledgeable about what product would be the best fit for me-explaining which products fill certain receptors in the brain. She made it easy to ask questions (I don’t know too much about medical marijuana and feel silly asking questions but she made me feel welcome!)
Jeric B.
1615831393
I think the quality of their products is good but the selection is just very small. They may have up to three or four strains but for someone with day-to-day medical needs I need consistent access to more variety of strains so three strains, maybe four just doesn't quite get it for me.The quality is good, the taste is ok/good but never fabulous. Their staff is great but I would like to see a lot more inventory options so as much as I really like this dispensary I find myself at the alternatives more often.
Sean D.
1614984848
This place has gone down hill since they now only seem to care about and prioritize online orders. Some customers prefer not to that for various reasons but as a result are made to just sit and wait until all the people who show up after you with online get priority. Time to find a new place.
Wendy C.
1613593843
Only my 2nd time at a dispensary and my first time here. They had what I wanted and my staff person was the best! Very nice and patient. Lol
Mike N
1607189581
Staff are extremely fast and nice. The area is clean and they're generally not too busy so you can get in and out pretty fast.The products themselves aren't too bad and get the job done. I was pretty indifferent about the carts honestly but with the discounts its usually pretty worth it.So - why 2 stars? On my first and second visit I've had issues with my cart malfunctioning. The mouth piece just randomly comes off even while I'm just sitting there and using it. If I don't notice fast enough it gets EVERYWHERE. Wax isn't exactly easy to wash off.When I brought it back, one of the nice ladies behind the counter put it into the cart-checking-device that I guess told her it was perfectly ok.These things aren't cheap so it's a pain that on my first two visits I've had two carts spill in my pockets/hands or randomly come off while just sitting there... how does that even happen? I might go back in a pinch but not my first pick.
Nicole C.
1606074251
This dispensary is the best little secret here in Melbourne/Suntree area. The team that work there, are always ready to help and explain what each different strains will do. I’m treated with professionalism and patience. I highly recommend this dispensary.
Juan M.
1605967303
Outstanding patient services every single time you walk in. The entire staff genuinely and in the outmost professional way help you throughout the entire process. Everyone is kind and super friendly always and make it great experience!
Tom A.
1605901672
Staff has been great to work with! Very knowledgeable and friendly. Store is very clean and professional. 5 stars easy!
Micah G.
1605895254
Definitely my go to dispensary! Great rewards system. Always letting me know when they have great deals or promotions. Knowledgeable and professional. Clean environment.
DWM
1605863053
Excellent dispensary and staff. Product line is deep with competitive pricing. Love that they always have flower available with varied strains. Robert was very professional and knowledgeable. I learned a lot and appreciate his patience with answering all my questions. Highly recommend this dispensary.
james E.
1605299690
Good stuf especially Bonnie and midnite dreamer. Thanks Danny great customer service
rose W.
1604772686
First time there, new to cannabis. Kaelin, thank you God,,, was an angel. I had so many questions and she answered all of them. She was so friendly and knowledgeable of all the products. She gave me products that I felt very comfortable going home with. She also called me to tell me one of the items I wanted is in stock. Great customer service!Thank you, Kaelin. I appreciate you 🥰👍🙏♥️
rose W.
1604715212
First time there, new to cannabis. Kaelin, thank you God,,, was an angel. I had so many questions and she answered all of them. She was so friendly and knowledgeable of all the products. She gave me products that I felt very comfortable going home with.Thank you, Kaelin. I appreciate you 🥰👍🙏♥️
Zots_On_My_Tots
1603925045
The employees here went above and beyond for me. The service was impeccable! Definitely the gold standard for what a Dispensary should be.
Zen M.
1603295118
Only come here from Tincture Oils ! Have a great variety of different tincture oils!
Otto T.
1601834129
They're not answering the phone so they're not getting my business.I just realized my speaker phone is still on hold been there for over 45 minutes.I watched a TV show I wrote a letter to a friend and the hold music is still playing.I've been there dozens of times they've never been so busy that they couldn't pick up a phone for 45 minutes.either the business doesn't have a proper telephone system or it doesn't have a proper telephone system! because when you go in their plenty attentive and there plenty fast in the store so I know the problem is that they don't have a proper telephone system regardless of the fact that they have an answering service and a phone number you never reach a human or at least I didn't. Waco that I'm not going in without pre-order with him not answering the phone I can't make a pre-order therefore they can't get my business
Samantha S.
1596458339
We've been to many a dispensary, from Florida to Colorado, and to be honest, this is the only one that I will stay away from- and everyone else should too. My husband goes there often, he loves the Supra strain, but he always notices that the seal to the flower containers (on the rare occasion that they do actually have flower) has always been tampered with and the eighths are always short.We're going to complain to the BBB as we don't trust any of the workers or management to fix the issue. Dont EVER buy flower if the seal has been tampered with! Any reputable dispensary would tell you the same!
Kim M.
1589551866
The staff are very nice but really don't know the products which led me to spend hundreds of dollars trying to find something that would work for pain. And yes I understand that staff aren't supposed to give medical advice but they could give an accurate description of the product and its intended use . I have severe nerve pain and was actually referred by my pain management doctor. I called and tried to talk to the manager about concerns three times now. I haven't heard back. She did leave me one message the first time but didn't call back the next two times. Products didn't work for me at all. I feel as though when I go in this place that it's not professional like a medical dispensary. I feel like it's a bunch of young people whose experience comes from getting recreationally High. When you arrive you often find them hanging around outside the front of the building. I also receive text messages often promoting their "sales". I would say if you're someone who does not have a serious medical need, this store would be fine. Although, don't get drawn in by the sales they say "last chance" because they do them everyday consistently. Lastly, there is great variation in the potency of the product. I did buy the same product more than once and there was great variation in them making it difficult to acurately medicate yourself. It's unfortunate because everything I went through is the reason that the stigma for medical marijuana exists in the first place. The establishment should keep in mind that we are not a recreational State.
Budda A.
1587830559
Staff was on point decor looked nice as well very professional vibe. But your oil for your carts feels like it had cut in it. The air bubble moves with out hesitation. It has a dark amber color and a very low thc content and a horrid taste compared to the others locally. The worst oil in town hands down. 0 stars for the product But you get two for the amazing staff an decor
Luis T.
1584284814
This was my first time at a Fluent dispensary ever. Mario who attended me was very professional and knowledgeable about the products that they had in stock. Understanding that I worked in the industry he made it easier for me to understand their products by providing me the plant strain name which made it easier for me to choose which product I wanted. The dispensary itself has very relaxed, comfortable and clean environment. Lastly I enjoyed seeing the staff taking the initiative of wearing gloves with everything that is currently going on, not only showing that they care about your product but also about the patient.
Jeff H.
1582586853
Super quick and easy check in. The tier pricing intrigued me but being out of flower in 1/8, I wasn't able to purchase. There was a great deal on pre rolls, so why not right. The budtenders are very kind and more than willing to help with any questions.
Jennifer C.
1582311650
The staff here are very nice and always make me feel welcome when I walk in. They take time to listen to help me find the exact product I need. They also have a good supply of products also when I go in. I do recommend this place.My first visit to this place they made it easy to get checked in and answered any questions I had. The gentlemen that took care of me once I got back there was super nice and informed me of some pretty awesome discounts.My first visit I believe I was given 25% discount on any product I purchased as well as a free vape pen battery and charger (the works) if I bought a cartridge. That immediately interested me. I took advantage of the first visit discount and purchased a couple more items as well.I still have a couple more discounts to use so I do plan to go back.
Nicholas H.
1577812819
Conveniently located on North Wickham, it was easy to find Fluent. I chose to go on a Sunday morning, close to their 10 AM opening time, hoping to avoid the crowds. It worked, I was the only customer when I walked in. Cool.The building is a relatively new one, with a modern, pleasant interior, complete with the obligatory Nice Waiting Area. They don't have the big, cushy chairs I've seen in other places but still, it could be worse and since I didn't have to wait, it's all good.The staff was friendly and informative, but since I don't have my permanent card yet, it took a little extra time to get checked in. Once inside though, the staff was great about taking the extra time to explain products I'd never tried before. As a first time customer, I got a discount and a free battery with my vape purchase, and free is never bad, right? The selection of products, while not voluminous is still pretty dang good and barring shortages on particular items, you should be able to find what you want. While I don't feel the prices are quite as competitive as they might be, they're still not bad and I was happy with my purchases when I walked out.All things considered, it was a pleasant experience. I'll be back.
Candis
1573236493
Nice, knowledgeable staff that makes you feel comfortable to ask questions and address any concerns. They were able to help me purchase the best product that would treat my condition. I felt completely at ease and satisfied with my purchase. They also offer great promotions that save you money.
