Krystal is a top tier employee. She's not pushy, very knowledgeable, and funny. She goes above and beyond even, checking in your reward points levels while explaining their advantages. My 2nd time shopping with her. Will shop here again.
Sasha and another team member (unfortunately I can’t remember his name) were both awesome. They helped educate me, ensured I got the best discount, and made my first experience at Fluent comfortable, I will definitely be returning to this location!
BEWARE: First time buyer purchased $300 plus in products including the $40 half gram syringes…… ridiculously overpriced already compared to Trulieve and other better dispos. Price aside, I have been a patient from the beginning in Florida. This company used vitamin E acetate in their carts so I swore I would never purchase from them but here I am. My syringe was faulty as it has a spring in it (dumb design) and doesn’t work due to faulty packaging. The product is still in the container and they are telling me they have a 7 day exchange policy? When I told the GM, he just held up a reciect that wasn’t explained to me when I purchased the product. So now I have product I can’t use, that is dispensed. I will not be back to FLUENT unless this is resolved. Customer service can reach out to me to make this right since the GM is nothing but combative. Once this is rectified by FLUENT I will update the review.Update 10/9: No contact has been made from FLUENT. I will tell every person I know not to shop here.
Horrible prices horrible. Grow Healthy, SunBurn and even Trulieve has one vapes between $20-25. To come here and get told two one gram Mood vapes would be $96 my jaw hit the floor. This is crazy for a dispensary to be charging this much! The market is full of better prices. Hope something changes because they won’t get another dollar from me. Horribly expensive management needs to fix this. Then if u use your credit card they make u feel guilty about not tipping them when they give u money back after they round up.
BEWARE: First time buyer purchased $300 plus in products including the $40 half gram syringes…… ridiculously overpriced pour aside. I have been a patient from the beginning in Florida. This company used vitamin E acetate in their carts so I swore I would never purchase from them but here I am and My syringe was faulty as it has a spring in it and doesn’t work the product is still in the container and they are telling me they have a 7 day exchange policy that wasn’t explained to me when I purchased the product. So now I have product I can’t used that is dispensed and will not be back to FLUENT unless this is resolved. Customer service can reach out to me to make this right and I will update the review.
Jessica is very good at her job. She is very informative and educated. She did a great job educating me on the different types of terps and types of medicine!
Love this store for a quick stop on the way to the beach. I can always depend on their pre rolls to smoke with no issue and their dash pens are perfect on the go. Dani, Dylan, and Krystal are always so helpful and really know their stuff. My fav Lil beach shop 💕
Overall a great experience! They had a better selection on tincture than I've previously found. Joe was extremly informative, patient and just good vibes all around. Ashley was also great to work with and helpful with my questions. Thank you guys! 🫶
Dylan was super helpful and gave me great advice on which products to get. He served me with a smile and made the whole experience really easy. I left completely satisfied with both the service and the product I purchased!
My go to for the power packed punch variety of flower. Fluent always has the best selection of the best products in NW Florida. I've been dispensary hoping for over a year before the downtown location opened and now I don't have to window shop nor run across the city to get exactly what I am looking for. Plus the staff is always fully on point with assisting you to find the perfect strain for your specific needs.
Everyone here is always extremely nice, helpful, and patient with me, especially Alexis and Tabrium. I always leave with the information nd product I'm looking for. I wouldn't go to any other dispensary.
I have been going to this establishment for the past few months. I have asked repeatedly if I am signed up for the rewards program and they told me I was. Then a couple weeks go by and I continue to use the store taking advantage of the triple points earned on Wednesdays. I check on my points status when I visit the store this week and I have zero points and I have not been earning them. I asked if they can add them back as it clearly shows the times I have visited and purchased. They said they can not and I am to call the 1-833# and I was handed a card with the number to call. I call and ask for points to be added to my account and they said they can not retro actively add points on an account. I was to get the manager to call me back but no call yet. Only go here if you don’t want to get rewards.
Went to Fluent in crestview on 05/16/2024 since it was my first visit they gave me 50% off to which they suggested i save and use later since what i was buying was already 50% off. Came to the Fluent in Pensacola 05/18/2024 and I’m told that I’m basically an idiot and i should’ve used it because they don’t do that anymore even though there was a note specifically stating i saved and the lady literally made the suggestion that i should save it. Not to mention they were flat out rude about the situation as if i had done something wrong?
Fluent used to be choice of last resort, but I was wrong or they turned it on or something . They have a great energy in there and some of the highest THC counts around. I don't know why I thought they were expensive and they are not. Great strains with each having unique flavors and textures. I have noticed some less than stellar charcoal briquettes around town no matter which weed you buy it all smells and looks the same. Fluent has become my number 1 choice specially flower , but their moods/vape line is the first honest that I have found, like if they say light and reflective that is what it is.Good vibe, cool poster/sticker giveaways, flower that is unique in colors shapes tastes effects Fluent surprised me and I am glad 😊
I have been shorted twice. It is a major inconvenience to have to go back to the store because someone is either pinching off the unsealed containers or someone does not know how to use a scale. The flower is also dry and they sell minis like they are big beautiful buds. Also, if you are sensitive to scents you may want to avoid this place.Sad little buds from a $60 eighth.
always a great experience coming in here. I usually have Alexis as my bud tender and she is absolutely awesome! love coming here!
I absolutely love this place. The convenience and service are unmatched in this community. They really need to up their game on flower. They usually only have a few strains and not much variety!
Sweet staff! Great products. Place is always clean, excellent service. Love these guys!
After all the businesses to occupy the site of a broken down square burger joint, this is an appropriate response to the scene . Fluent runs these specials on everything. Cost effective and reasonable medicine considering what the alternative is. Tained goods, who knows what.FLUENT IS THE SPOT FOR THE MASSES TO SHOP.
I love it here, especially the drive through option. The staff is always sweet and helpful and they have great deals and even better product. A VERY close second to MUV 😉
Every time I go here there’s excellent customer service and advising. This is a great place for new and existing patients. It’s easy to ask questions, and they know a lot about the product (even the terpenes). Thank you so much! Ariana, Jantae, and Tevin, y’all are always so kind.
Just wanted to shout out Tevin for being so helpful and nice! All of the staff really! Fluent has the best staff, product and prices! There packaging is even great !I am having to edit this bc you can only leave one review I guess and this is 2 months from the prior paragraph. I want to complement Carinne, she is so nice and friendly. Hands down the best best staff in town, not to mentions there prices!
Fluent on Chase Street in Pensacola, I really enjoy going there. The staff are so awesome! I love their personalities, attitude an quick with your order.
Fluent on Chase Street in Pensacola, I really enjoy going there. The staff are so awesome! I love their personalities, attitude an quick with your order.
Today was my first visit to Fluent. My flower has a lot of tiny buds and shake. Not impressed. I really wanted to like this place. Service was great. That’s one thing the got right. Crystal was helpful, friendly and inviting.
Just wanted to shout out Tevin for being so helpful and nice! All of the staff really! Fluent has the best staff, product and prices! There packaging is even great !
Great deals, and good selection. Very friendly and knowledgeable staff. Very clean store
I have really enjoyed having Fluent downtown. I love their products and I have been using their nine Mile store but this one is closer and the employees are so awesome I just really enjoy shopping here.
The entire staff is so nice and always very helpful. Tevin helped me today and was very friendly and made sure to get me in and out in a reasonable time. One of my favorite dispensaries!
MJ and Bryon helped me! This staff is super friendly and they have the best discounts. Their flower is nice and fresh, HUGE MENU. Literally can't go wrong here !!
Brayon, MaryJane, and tae are my ABSOLUTE FAVORITES (so far!). They are not only so friendly, personable, and sweet, but helpful and just so genuine. They’re always so fast, efficient, and caring. Being I had JUST witnessed a major accident as it happened in route and was having a severe panic attack when I rolled up they took their time and energy to not only pack my order, but help me calm down. Thank you all so much, wishing you all fantastic days, much love to these AMAZING folks. 🖤🖤
The environment is very friendly and the staff are very knowledgeable. They take pride in matching customers to their needs. Check them out, I'm sure you'll be greeted with smiling faces.
Best dispensary in town!!!