Great experience with the budtenders on my first visit, they went above and beyond to help with shopping.. Everything changed once home and discovered an obvious issue with the product.I contacted the store and was told to take photos/videos and bring everything back. I explained that I live an hour away (2 hours round trip), and I was assured they would “take care of me.” Even after asking multiple times, nobody would explain exactly how they planned to resolve the issue.When I arrived, the manager quickly dismissed my concerns without really trying to understand the problem. He repeatedly stated there was “nothing wrong” with the product because they “smoke that strain all the time.” I asked whether it was the same batch and if they were experiencing the same issue I was — the flower was literally sparking while being smoked like a sparkler. In 20+ years, I have never seen anything like that.Since they specifically asked me to bring photos and videos, I showed him clear evidence of the sparking, along with pictures showing black specks and fuzz on the flower( this was consistent only on the wet flower). I was told the fuzz was “normal” and the black specks were also “normal.” Again, after 20 years of experience, I can confidently say this did not seem normal.I also brought up the hay-like SALTY taste, excessive moisture, discoloration, strange smell/taste, and spots on parts of the product. This wasn’t just about appearance — multiple things felt off about it. As a first-time customer who drove two hours because I was told they would make it right, the complete lack of effort to help over a $30 product was honestly shocking.After repeatedly confirming that nothing would be done and having all my concerns dismissed, the manager finally muttered something about crediting my account AS I WAS WALKING OUT TO LEAVE.Now I’m stuck having used the last of my available recs on medication I don’t feel comfortable using, and I’m left without what I actually need. I’m not sure what their plan was, but it certainly wasn’t to help me the customer.Very fortunate I’m not someone prone to anxiety, because this interaction was stressful, dismissive, and honestly awful.Also worth noting: this is the first negative review I’ve ever left since the history of google.
Great customer service such a welcoming team and made my shopping experience very enjoyable
Never had a bad experience from staff to product. Everything I've tried has been exceptional. If you want flavor and like Blueberry. You have to go grab some Blueberry Muffin wax.
Always great prices, Ryan is super friendly and helpful. Great place
Amazing deals and friendly staff! I drive out of my way to come here. Thank you guys for everything!
The Green Dragon staff are the only thing danker than the medicine. Their recommendations are always spot on in alleviating my ailments. Never had a bad experience, for ever a pleasure. These guys do it best. Go to the Green Dragon to get right.
Great prices! Friendly service! Easy in and out shopping! Would recommend to anyone!!!! Will be shopping 🛍 there again!!!!
When i walked on i was nervous as usual. Not alot of business, I wasn't sure. Then the lady and gentleman working there( excuse me I am not well with names) They was so polite, so patient, understanding, they didn't make me feel rushed or dumb for not knowing something but most of all they helped me and gave me there opinion and helped me to hopefully find something for what I am going thru. The prices are out of this world cheap. The product has been a hit on everything i got. Trying a new tonight . So far so good
nice little dispensary and great atmosphere, gary helped me out majorly, man is the dog! love this place and their perfect prices
Gary and Chance are amazing. We will be coming back for the prices and their outstanding customer service. 10/10
Chance and Alyssa where amazing great help amazing work, helped me with everything great service green dragons the best!
I just absolutely love this place. Always so friendly always so knowledgeable and the prices are the best and beat the rest... if i could give more stars i would. If you havent been here you're missing out. Go visit the green dragon today you wont be disappointed.
Awesome. Great staff. I had questions and they answered everyone of them making my vist a great one. I only do my business there.
Excellent service & products! They both took care of me right away & they have some awesome deals too!
Very professional and friendly staffThey were very informative on their products without me even asking I will be back again thank you Green Dragon !!!!
Stopped by the green dragon yesterday and had a really good experience. The guys there are great and very informative. They didn't have exactly what I came to get. However, they did had something even better that they said was similar to what I was looking for. It was for sure better that what I was looking for! Will go again soon!💪
Hit this place up today for the first time, very happy I did! Awesome store!
Great people very informative and knowledgeable about the products Donny and Garrett are the best in business definitely recommend
Easy experience super clean store and helpful staff. Great find, service product and prices better than the big names
Great new local place I recently discovered on Google. The guys there were super friendly. They suggested a few different sales and items after I had already done an online order and went to pick up. Of course I got more. Need more store like this around. Keep up the great work and great deals
Cody and Tony and Donnie were awesome They made my first time here the best I’ll always come back
Great service, great music, relaxed environment! Fast and easy! I would recommend checking this place out if you are in town!
Ross and Cody were a huge help awesome place with awesome deals!!! I'll be back for sure! Another awesome thing no wait in and out in 5min. I'd get here today for an awesome 4/20 deal!
First time purchasing and it was a great experience. The 3 gentlemen were knowledgeable and very polite.Good vibes clean place.I previously went to another big chain place and was put off on how transactional the it was and I didn’t experience that here. Definitely will be back.
This place is great! Drove all the way down for the first time and the employees are wonderful extremely knowledgeable and helpful. Go visit for sure. They are worth the drive!
They are very friendly and answer all your questions you have and recommend products. The store is very nice and roomy and has a calm atmosphere. They also have amazing deals and there product is amazing
I received my card today and went down to Green Dragon because I heard from friends the were the best in town since they just opened a few months ago and they were. I was greeted by Gary he was outstanding, friendly, knowledgeable, and took time to explain everything to me. I actually could receive 50% off my first visit. I will be back, Gary's customer service was outstanding and that is important to me...Green Dragon is Awesome....5 stars !
Great. Flower burnt orange cookies was Fabulous 😍. And nice people that work there. So give Green dragon a try you won't be disappointed. !!!
Awesome place, great prices, friendly staff & amazing service!
Absolutely AMAZING‼️🤘. 1st time discounts, great customer service, they even have a rewards program 💪💯. Appreciate you all again🫡
Great products, great deals but best of all great people working there! What a wonderful addition to this tiny town that gets looked over by so many other businesses.
Greatest prices in town, great service.
Really nice place friendly staff Good prices
Great customer service .. great prices highly recommend!
Amazing prices, great product, super friendly and helpful staff. They are also doing a food drive for people in need this Thanksgiving. An extra discount on top of any other you would qualify for, just for bringing some food.These guys are so amazing for the what they provide their patients, but I love that they are truly giving at heart and are helping provide a thanksgiving dinner to those who need it.
Very friendly staff, and extremely fresh flower, excellent prices
Great customer service and even better prices. Don't think , just go there.