Sunburn Dispensary in Jacksonville, FL

Yasmine I.
Yasmine I.
1719619450
I only caught the name of one employee, but all three that I interacted with were so kind! The night of 6/28 I came for a pickup order and the energy of the staff made me so glad I made the drive after work! Lauren was great, helped me make changes to my pickup order, and was graceful in quickly fixing the computer system when the rain made it uncooperative. I wish we could tip the employees, they truly go above and beyond!
Aubrey H.
Aubrey H.
1719497035
I’ve been a customer of Sunburn for almost a year. Their product is above all others! Just moved from Jax Beach, so I am now frequenting San Jose location. My only constructive criticism would be they need more inventory and maybe open a shop in Middleburg. Also, As loyal customers, we like the swag, you need T-shirts with your address for San Jose!
Hwung M.
Hwung M.
1719266648
I recently traveled from Maryland to Mandarin, Florida, and decided to check out Sunburn Cannabis. From the moment I walked in, I was greeted with superb customer service. It didn't even feel like I was in a store, it felt like I was being welcomed by family. Nina, in particular, was super awesome. She made me feel like Florida was my home with her warm and friendly demeanor. Her down to earth nature and exceptional service truly stood out. Because of that, I'll definitely be back. Great job, Sunburn Cannabis!
Max J.
Max J.
1718666376
This is actually a patient named Kinna! I’m using my friends account but had to leave a review some how! Juan was absolutely amazing he went over and above to fix a problem! Sunburn has the best staff energy👏🫶🙏Thank you so much!
SMC
SMC
1718469018
My favorite shop in Jax. Employees are super friendly and helpful. Can use the kiosks to skip waiting in line and order at your own pace.Get the disposable pens and thank me later
Nicole Z.
Nicole Z.
1715559706
Amazing staff! Very friendly and helpful! This is my new spot when I am in Jacksonville. Mia was awesome!Product is incredible too! I will be back soon!
A B
A B
1714852526
I love sunburn and I also love Mia!! She is so helpful and bubbly I can’t wait to come back. I’m a regular and love chatting with everyone there and she makes me feel welcome and comfortable.
Lorie C.
Lorie C.
1714780525
First I want to say the staff is excellent. They’re always nice. They always seem to be in a cheerful good mood and that means a lot to me. I cannot stand a cashier or. I used to have a dispensary. That was my favorite but now sunburn is my favorite Lucky charms I love that one. I can’t say that I have found one that I don’t like yet. Special shout out to William/Bill and the Jacksonville Mandarin he is super sweet. Always has a big smile on his face and he is very pleasant. I do wish that sunburn would allow them to have a tip jar. They deserve it. They give awesome customer service so I’m hoping that the corporation is given them something to equal to what people would give tips. Thank you so much, Bill. Lorie C
Johnny R.
Johnny R.
1713983600
Mia helped me out with my order a ton! She helped me pick the strains I wanted even though I’m super decisive, fixed the price to the correct one, and was a breath of fresh air. Best rosin in any FL dispensaries!
Jason Z.
Jason Z.
1713447495
“Sunburn” Great to far below average. Sunburn has been the best medical cannabis my caretaker and I have found in the Inited States. We go often, employees have been super friendly and quality beyond belief.Unfortunately my caretaker purchased gift cards to celebrate 7 years of fighting stage IV Cancer. Delivery personnel gave us our product, had me sign a state form for delivery then took over 20 minutes (on doorbell cam) only to come back, state that they would not honor the “Sunburn Gift Certificates” and that we would need to visit their store as it was the “employee who issued the gift cards fault”. The delivery employees felt I should not have used any of the medication they dropped off while we were waiting for them to figure out their role and asked for the product back.Bad to worse. We traveled to the Sunburn Mandarin location (over a two hour drive) and spoke to “Sean” who identified himself as a manager. After showing Sean our gift certificates and pointing out what the document stated I was asked to leave the store and told again Sunburn would not honor their gift certificates again. My caretaker spoke to Sean, who asked I come back into the store to apologize to me only to tell me I was at fault for using some of the product his drivers gave me and had me return. When I asked if it was illegal to use my medication Sean asked me to leave the store once again.Zero Leadership, no accountability or customer service! I attempted to contact Sunburn via email and social media with no response. Sunburn does not have an executive in charge of customer experience, culture and training but, with several other national dispensaries that know their business they may look into their executive leadership as a whole.Terrible. Not sure if I will even return for the “credit” on my account as Sunburn needs to get its act together if they want business from people like me.
Lovely D.
Lovely D.
1713099059
Bill was amazing. He took his time explaining everything and was full of knowledge. Not a typical, sterile environment. He made me feel relaxed and gave great recommendations.
It’s M.
It’s M.
1712201212
Recent first-time customer at Sunburn. Very glad that I tried this place after it was recommended. Nice location and vibe. Nice setup with visible products for perusing. My extremely knowledgeable, helpful and all-around nice guy/bud tender was Jake. Gave me some stellar recommendations. Thanks, Jake! Nice music playing, very fast service and you can play pool, if you want. Better prices/deals here, so far. Will be back!
Matthew W.
Matthew W.
1711721825
Greg and Tommy were super helpful at the Mandarin location! They helped provide me really in depth direction on my options and ensured that the check out process went smoothly. 10/10, I won't be going to any other dispensaries.
Chris M.
Chris M.
1711286748
This was my first time at this location. Placing an order inside was easy and waiting for my order did not take long. I am very pleased with the pricing and Thomas told me about specials that they offer. I will keep my eye out for it. I only purchased a vape cart and love it. Great quality products in stock to help with what ever you are going through. I will be back!
Alexander Z.
Alexander Z.
1709727094
Pretty cool place to get your green script filled. Very clean on the inside and quick to get your script filled. Cool that they had a pool table inside and also had some unique art work on the walls. Would recommend
Joshua Ryan B.
Joshua Ryan B.
1708530298
Meant to leave review yesterday, but was busy...Chris was beyond Fantastic. We had everything ready to go without even needing to exchange words. However this was a great experience & delivery went both Fast & Friendly!I really love Sunburn, I'm sure you can tell lately 😅Please keep up the incredible work & bring back $35 Monday Smalls 😆
Ashley R.
Ashley R.
1701908201
Super nice people! Lauren checked me in and helped me as a first time customer. There were great deals regardless of me being first time. The environment is welcoming and clean! Shoutout to Thomas for checking me out quickly. It was cool to see everything behind the “bar” area.
Dan H.
Dan H.
1698529059
Quickly becoming my new favorite spot to shop! Thanks to Jenna for making it a great first time experience. I’ve highly recommended this place to my friends already. Will be back soon!
Nick J.
Nick J.
1697989756
Love this place! Great atmosphere, amazing products, and Bill and the rest of the staff are friendly and super knowledgeable. Competitive pricing w/great sales and I absolutely love their ‘Sunday Freebies’!
Tonya L.
Tonya L.
1696943817
Mr. Griffin and Mr.John was very helpful , They answered any questions i had . I was amazed by the friendly staff and how clean it was. NOT to mention the cool pool table they have inside. But most of all the products are booming 💥. I am a happy customer...
Sam A.
Sam A.
1696629579
10/6/23 Sunburn has great Rosin and Hash. Eat in the state in my opinion. But the Flower needs allot of work unfortunately. Look at the stems and it’s not even sticky. Keep up the great work on the Rosin and Hash. Please work on your flower. I know I’m getting old because the music is way to loud.9/30/23 My third trip to sunburn. This Time Bill helped me and was excellent. He helped me pick out some new stuff to try. The people are excellent the rosin is Awesome. The flower is not that great. Also not impressed with their smalls. The disposable rosin Pens are some of the best I had. Excellent people and one of the best Rosin Hash concentrates I’ve had in the state.Juan was a great help and very informative of their products. Only thing was the music was a bit loud. This place has the best rosin I have had in the state currently. It’s very clean and tasty. But I am cool starter dabber and I enjoy the terpenes. If you low temp the taste at this place will blow your mind. My new spot for rosin now. Juan even told me I get 30% off my first delivery order. Their pricing system is the more you buy the more you save. But they have bucket sales all the time. I’m so glad someone that works for an unnamed dispensary told me about this place. Great meds and you can shop by terpenes on their order tablet which was cool as hell. I kinda hope this place stays a hidden gem for now.
J. J.
J. J.
1695739913
Excellent location and great staff. Always eager to help and super friendly. Products and sales keep me a loyal customer.
Rod S.
Rod S.
1691508333
Great! The experience I received, provided by Juan, ensuring I was not only getting flower that was more aligned with what I was looking for but as well in taking the time to provide exceptional service. Hands down, this place is a must for anyone wanting great service and a knowledgeable staff.
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11190 San Jose Blvd
Jacksonville, FL 32223

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CLOSED
CLOSED

    Payment Methods:

    Cash Only
    ATM Available On Site

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    Sunburn Cannabis Discounts

    Everyday Deals and Discounts

    • 1st Time Customer: 25% Off
    • Veterans Discount: 20% Off 
    • Industry Discount: 25% Off Mondays Only
    • Birthday Discount: Free Preroll
    • Refer A Friend: 2x Loyalty Points on Friends Purchase 
    • Visit Sunburn Cannabis Home Page

    ABOUT THIS DISPENSARY

    Sunburn, located at 11190 San Jose Blvd in Jacksonville, is open to help medical marijuana card holders find the right THC or CBD products.

    Medical: Yes

    Recreational: No

    Delivery: No

    Delivery Fee: Not Applicable

    License Number: MMTC-2017-0012

    This dispensary, officially referred to by the state as a medical marijuana treatment centers, or MMTC for short is licensed by the Office of Medical Marijuana Use (OMMU).

    Sunburn is vertically integrated, as are all of the Florida cannabis brands. Being vertically integrated means they oversee the entire process from seed to sale. Sunburn dispensary products are grown from their own cannabis plants from seed or cuttings, harvested, and processed into a variety of products. Then packages and distributed within their own network.

    Product types, different strains and availability can vary from store menu to store menu, depending on demand. If Sunburn in Jacksonville does not have what you are looking for, your Florida MedCard is universally accepted at any dispensary in the state.

    Purchasing Marijuana Products at Sunburn

    Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders may make recommendations that are based on your doctor’s recommendation.

    If it’s your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.

    What Marijuana Products are Available at Sunburn

    The best way to see the different product options before visiting the dispensary is to check out their online menu. If enabled, Sunburn in Jacksonville online menu may be available on FL Dispensaries to reserve your order.

    If you have an active medical card, you can pick from a wide array of cannabis products. Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories.  There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.

    Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.

    Please enjoy medical marijuana products from this dispensary responsibly!

    Contact the dispensary if you encounter product-related issues or problems. Sunburn has a policy & procedure for this.

    To stay up to date, sign up to our newsletter below to receive updates as well as discounts & specials.

    What People Are Saying

    Yasmine I.
    Yasmine I.
    1719619450
    I only caught the name of one employee, but all three that I interacted with were so kind! The night of 6/28 I came for a pickup order and the energy of the staff made me so glad I made the drive after work! Lauren was great, helped me make changes to my pickup order, and was graceful in quickly fixing the computer system when the rain made it uncooperative. I wish we could tip the employees, they truly go above and beyond!
    Aubrey H.
    Aubrey H.
    1719497035
    I’ve been a customer of Sunburn for almost a year. Their product is above all others! Just moved from Jax Beach, so I am now frequenting San Jose location. My only constructive criticism would be they need more inventory and maybe open a shop in Middleburg. Also, As loyal customers, we like the swag, you need T-shirts with your address for San Jose!
    Hwung M.
    Hwung M.
    1719266648
    I recently traveled from Maryland to Mandarin, Florida, and decided to check out Sunburn Cannabis. From the moment I walked in, I was greeted with superb customer service. It didn't even feel like I was in a store, it felt like I was being welcomed by family. Nina, in particular, was super awesome. She made me feel like Florida was my home with her warm and friendly demeanor. Her down to earth nature and exceptional service truly stood out. Because of that, I'll definitely be back. Great job, Sunburn Cannabis!
    Max J.
    Max J.
    1718666376
    This is actually a patient named Kinna! I’m using my friends account but had to leave a review some how! Juan was absolutely amazing he went over and above to fix a problem! Sunburn has the best staff energy👏🫶🙏Thank you so much!
    SMC
    SMC
    1718469018
    My favorite shop in Jax. Employees are super friendly and helpful. Can use the kiosks to skip waiting in line and order at your own pace.Get the disposable pens and thank me later
    Nicole Z.
    Nicole Z.
    1715559706
    Amazing staff! Very friendly and helpful! This is my new spot when I am in Jacksonville. Mia was awesome!Product is incredible too! I will be back soon!
    A B
    A B
    1714852526
    I love sunburn and I also love Mia!! She is so helpful and bubbly I can’t wait to come back. I’m a regular and love chatting with everyone there and she makes me feel welcome and comfortable.
    Lorie C.
    Lorie C.
    1714780525
    First I want to say the staff is excellent. They’re always nice. They always seem to be in a cheerful good mood and that means a lot to me. I cannot stand a cashier or. I used to have a dispensary. That was my favorite but now sunburn is my favorite Lucky charms I love that one. I can’t say that I have found one that I don’t like yet. Special shout out to William/Bill and the Jacksonville Mandarin he is super sweet. Always has a big smile on his face and he is very pleasant. I do wish that sunburn would allow them to have a tip jar. They deserve it. They give awesome customer service so I’m hoping that the corporation is given them something to equal to what people would give tips. Thank you so much, Bill. Lorie C
    Johnny R.
    Johnny R.
    1713983600
    Mia helped me out with my order a ton! She helped me pick the strains I wanted even though I’m super decisive, fixed the price to the correct one, and was a breath of fresh air. Best rosin in any FL dispensaries!
    Jason Z.
    Jason Z.
    1713447495
    “Sunburn” Great to far below average. Sunburn has been the best medical cannabis my caretaker and I have found in the Inited States. We go often, employees have been super friendly and quality beyond belief.Unfortunately my caretaker purchased gift cards to celebrate 7 years of fighting stage IV Cancer. Delivery personnel gave us our product, had me sign a state form for delivery then took over 20 minutes (on doorbell cam) only to come back, state that they would not honor the “Sunburn Gift Certificates” and that we would need to visit their store as it was the “employee who issued the gift cards fault”. The delivery employees felt I should not have used any of the medication they dropped off while we were waiting for them to figure out their role and asked for the product back.Bad to worse. We traveled to the Sunburn Mandarin location (over a two hour drive) and spoke to “Sean” who identified himself as a manager. After showing Sean our gift certificates and pointing out what the document stated I was asked to leave the store and told again Sunburn would not honor their gift certificates again. My caretaker spoke to Sean, who asked I come back into the store to apologize to me only to tell me I was at fault for using some of the product his drivers gave me and had me return. When I asked if it was illegal to use my medication Sean asked me to leave the store once again.Zero Leadership, no accountability or customer service! I attempted to contact Sunburn via email and social media with no response. Sunburn does not have an executive in charge of customer experience, culture and training but, with several other national dispensaries that know their business they may look into their executive leadership as a whole.Terrible. Not sure if I will even return for the “credit” on my account as Sunburn needs to get its act together if they want business from people like me.
    Lovely D.
    Lovely D.
    1713099059
    Bill was amazing. He took his time explaining everything and was full of knowledge. Not a typical, sterile environment. He made me feel relaxed and gave great recommendations.
    It’s M.
    It’s M.
    1712201212
    Recent first-time customer at Sunburn. Very glad that I tried this place after it was recommended. Nice location and vibe. Nice setup with visible products for perusing. My extremely knowledgeable, helpful and all-around nice guy/bud tender was Jake. Gave me some stellar recommendations. Thanks, Jake! Nice music playing, very fast service and you can play pool, if you want. Better prices/deals here, so far. Will be back!
    Matthew W.
    Matthew W.
    1711721825
    Greg and Tommy were super helpful at the Mandarin location! They helped provide me really in depth direction on my options and ensured that the check out process went smoothly. 10/10, I won't be going to any other dispensaries.
    Chris M.
    Chris M.
    1711286748
    This was my first time at this location. Placing an order inside was easy and waiting for my order did not take long. I am very pleased with the pricing and Thomas told me about specials that they offer. I will keep my eye out for it. I only purchased a vape cart and love it. Great quality products in stock to help with what ever you are going through. I will be back!
    Alexander Z.
    Alexander Z.
    1709727094
    Pretty cool place to get your green script filled. Very clean on the inside and quick to get your script filled. Cool that they had a pool table inside and also had some unique art work on the walls. Would recommend
    Joshua Ryan B.
    Joshua Ryan B.
    1708530298
    Meant to leave review yesterday, but was busy...Chris was beyond Fantastic. We had everything ready to go without even needing to exchange words. However this was a great experience & delivery went both Fast & Friendly!I really love Sunburn, I'm sure you can tell lately 😅Please keep up the incredible work & bring back $35 Monday Smalls 😆
    Ashley R.
    Ashley R.
    1701908201
    Super nice people! Lauren checked me in and helped me as a first time customer. There were great deals regardless of me being first time. The environment is welcoming and clean! Shoutout to Thomas for checking me out quickly. It was cool to see everything behind the “bar” area.
    Dan H.
    Dan H.
    1698529059
    Quickly becoming my new favorite spot to shop! Thanks to Jenna for making it a great first time experience. I’ve highly recommended this place to my friends already. Will be back soon!
    Nick J.
    Nick J.
    1697989756
    Love this place! Great atmosphere, amazing products, and Bill and the rest of the staff are friendly and super knowledgeable. Competitive pricing w/great sales and I absolutely love their ‘Sunday Freebies’!
    Tonya L.
    Tonya L.
    1696943817
    Mr. Griffin and Mr.John was very helpful , They answered any questions i had . I was amazed by the friendly staff and how clean it was. NOT to mention the cool pool table they have inside. But most of all the products are booming 💥. I am a happy customer...
    Sam A.
    Sam A.
    1696629579
    10/6/23 Sunburn has great Rosin and Hash. Eat in the state in my opinion. But the Flower needs allot of work unfortunately. Look at the stems and it’s not even sticky. Keep up the great work on the Rosin and Hash. Please work on your flower. I know I’m getting old because the music is way to loud.9/30/23 My third trip to sunburn. This Time Bill helped me and was excellent. He helped me pick out some new stuff to try. The people are excellent the rosin is Awesome. The flower is not that great. Also not impressed with their smalls. The disposable rosin Pens are some of the best I had. Excellent people and one of the best Rosin Hash concentrates I’ve had in the state.Juan was a great help and very informative of their products. Only thing was the music was a bit loud. This place has the best rosin I have had in the state currently. It’s very clean and tasty. But I am cool starter dabber and I enjoy the terpenes. If you low temp the taste at this place will blow your mind. My new spot for rosin now. Juan even told me I get 30% off my first delivery order. Their pricing system is the more you buy the more you save. But they have bucket sales all the time. I’m so glad someone that works for an unnamed dispensary told me about this place. Great meds and you can shop by terpenes on their order tablet which was cool as hell. I kinda hope this place stays a hidden gem for now.
    J. J.
    J. J.
    1695739913
    Excellent location and great staff. Always eager to help and super friendly. Products and sales keep me a loyal customer.
    Rod S.
    Rod S.
    1691508333
    Great! The experience I received, provided by Juan, ensuring I was not only getting flower that was more aligned with what I was looking for but as well in taking the time to provide exceptional service. Hands down, this place is a must for anyone wanting great service and a knowledgeable staff.
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