Trulieve Dispensary in Land O’ Lakes, FL

Trulieve Land O' Lakes Dispensary
4.1
Based on 94 reviews
Tracey R.
Tracey R.
1713412603
I always get right in. Never have to wait more than 5 mins. They keep everything moving. Staff is very knowledgeable and friendly.
J T
J T
1711757540
Girl manager refused service after my products were wrong . I ordered flower that had 2.5 terps but was given 1.7 terp batch instead. I went inside after getting in my car and saw my products were wrong. Told me I had to wait 45 min line after I was in 30 seconds prior. After waiting 35 min to get in myself. I told her I wanted to talk to manager she said she was the manager. ( no help at all) I called corporate and corporate told me it's the managers decision I told her and she told me she's refusing service. I need to speak with Store manager not a rent a manager. It's messed up I was just treated like I just walked in when I was in there the whole time. Terrible service bad products ripped me off. Terrible service beware and make sure to check numbers and terps. I even tipped when I purchased my items I bet if I asked for that back they wouldn't allow that. Trulieve land o lakes has a bad female manager
Tiffany S.
Tiffany S.
1710260020
I'm usually a fan of this location only, since I stopped going to trulieve for a while because customer service sucks. Well when I was here yesterday for an online order I asked if I could add a flower onto my order of they had it. I was told no they were out, so In my car I decided to place an order for the specific flower I wanted to add on and within 15 minutes it was ready for pick up. I do not appreciate being lied to, especially when I dont live close by to a dispensary anymore. And I always see the staff standing around talking or outside smoking while people wait to be served.
Christeena B.
Christeena B.
1707431569
AMAZING all around!! Front employees are allways welcoming. Back employees go above and beyond. They are knowledgeable about the product they sell. They will help you figure out which product would be most beneficial for your symptoms.
Rebecca R
Rebecca R
1703359954
I ordered based on a promotion to order after 930pm.. which I did, got a price of 32.50. Come to pick it up, it's more money than I confirmed. Guy was smug, pointed to a sign, and i advised him i met the "rules". He said i didn't, so i canceled my order and walked out. No attempt to resolve it. I will go to curaleaf and ayr from now on. Crooks
MaryIBEW
MaryIBEW
1699473488
Great store - Friendly and professional staff.Quick ServiceGood selection
Vanja M
Vanja M
1694179179
Came at 7:45 and they close at 8 and they wouldn’t let me in. The guy literally acted stupid the whole time telling me his manager told him to close the doors lol.All I wanted was an eight of Indica so I could go to sleep after a terrible day. Thanks for absolutely nothing as always. Worst customer service ever
Babe D.
Babe D.
1689594082
The in and out was super quick. The very nice young man who helped me, Chris, was very polite, and I honestly thought he was actively listening to me when I told him what I wanted . However, after I made my hour drive home and examined the contents of my bag, it was not what I intended to get at all. Good job on timing, Trulieve. However, I also need a dispensary that listens. So very 😞.
Katie
Katie
1688695026
Showed up 25 minutes before the store closed and it was locked. Called Trulieve for “mason” to tell me that they close all dispensaries 30 minutes early due to a Florida mandate? Which Florida mandate is that exactly because I can’t find it anywhere? I can go to any other dispensary and get my medical marijuana until 9pm. Even your website says it and the hours on your door.Stay open for patients that help fund your business.
Casey W.
Casey W.
1688418423
Very good cannabis but they need to make reservations as it takes 45-60 min just to get served. Even when placing an online order you must wait in line. 5-15/min a person making this the slowest dispensary to shop at. 3 people ahead can mean 30-40 minutes of sitting in line. Not worth it.
Kevin K.
Kevin K.
1688141331
TAKES TOO LONG!I made a very small online order and still had to wait over 30min. I have no idea why it takes so long. Everywhere else has such a quick process. I can only assume its incompetence and poor management.GO SOMEWHERE ELSE
Mirna S.
Mirna S.
1688071258
Go elsewhere! Customer service resolution skills are in the horrible,I asked the man “helping” me for something good to help me sleep,he recommended 2 types of flower and if that doesn’t work to take some NyQuil 🤯 I am taking medication for anxiety and can’t take over the counter sleeping aid, I wish I took his name,I felt discriminated due to the way he was talking to me and not helpful at all.I stay with this other dispensary (CL) where they do care for costumers.
James C.
James C.
1685649477
Go elsewhere. This location dispensed the wrong amount of medicine. Leaving me with no recommendations. Their mistake costed me time and money that I will never get back. Customer service resolution skills are in the toilet. Luckily plenty other companies have opened up close by. 🙏🏽
Joe's Rc A.
Joe's Rc A.
1683678698
GREAT location, QUICK in and out service today.. NO wait at all and as ALWAYS at trulieve the selection is AMAZING and Some great New deals going on Right now
Taylor
Taylor
1681332550
I love this company and I had a great experience at this location! Christian was very nice and made great suggestions, every employee provided thorough answers to my questions and informed me about their 4/20 sales. I will definitely be back!
gmoetech9111
gmoetech9111
1678728387
Johnathan Brown is my new best friend .Knowledgeable , passionate , handsome and my vote for employee of the quarter quell. Congratulations on being awesome and my the odds be forever in your favor
Ally K.
Ally K.
1678124960
They dispensed me for 2 prerolls I never bought and won't return my recs. Trulieve is literally the worst dispensary ever. LEARN HOW TO DISPSENSE
Kelly D.
Kelly D.
1675116452
Great location, employees & manager. They go above & beyond to help their patients. I actually drove past the Wesley Chapel dispensary to drive over an hour to this location.
No Stress I.
No Stress I.
1670504496
One of the best Trulieve’s I’ve ever stepped foot in! The staff is unbelievably friendly and their wait time is almost nothing compared to other surrounding stores. Will be shopping here more in the future!!
James B.
James B.
1669740078
Horrible experience at this new location. Placed an order on cyber Monday. Wasn’t ready until later in day so I said I would pick up tomorrow (today). Was told no problem. Went into store today for pickup and was told since I didn’t pick up the order last night, i cant get the cyber Monday deal.. even though I placed the order on cyber Monday. The cashier spoke with someone else and they confirmed nothing could be done. I wasted an hour of my day and ended up with nothing. They could care less. This is by far the worst experience I’ve ever had at a Trulieve. I would NOT recommend this location at this time to anyone.
Joel R.
Joel R.
1667578565
Clean, friendly and professional. Quality is great and the workers are knowledgeable. I ordered online and picking up was quick and easy.
Dustin C.
Dustin C.
1667332992
Store manager Evan. Black hair, scruffy facial hair, looks like he just crawled out of bed has zero solutions to store related issues. As a store manager myself i offered him solutions to a ongoing problem and he provided me with the “Circle back around” response that has zero meaning or value. Visit new port richey or tarpon springs if you want actual customer service and not a store full of people being paid to say “sorry”. Evan you are a clown
I had a device I needed to exchange and Rachel was my consultant and she helped me out in every way. Cassie was also very friendly and made sure I was taken care of. I am happy to be a customer of trulieve with them two providing service! I will be visiting this location again!
leah F
leah F
1665856155
Happy Grand Opening Land O' Lakes! 🥳Had such a great time visiting everyone over at the LOL grand opening today. You guys were all amazing and thanks for all you do! Thank you Trulieve for yet another awesome location to visit on my travels Keep up the good work guys! See ya around! 🥰
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17704 Aprile Dr
Land O’ Lakes, FL 34638

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CLOSED
CLOSED

    Payment Methods:

    Cash Only
    ATM Available On Site

    Dispensaries Nearby

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    TRULIEVE Cannabis Discounts

    Everyday Deals and Discounts

    • 1st Time Customer: 60% Off (Not Stackable)
    • 2nd Visit: 50% Off (Not Stackable)
    • 3rd Visit: 40% Off (Not Stackable)
    • Card Renewal Discount: $75 Off $150, Valid Once Per Year (Not Stackable)
    • Veterans Discount: 20% Off ( Stackable Up To 30% Off)
    • Seniors Discount (55+): 10% Off (Stackable Up To 30% Off)
    • SNAP Discount: 10% Off (Stackable up To 30% Off)
    • Birthday Discount: 25% Off Purchase (Not Stackable)
    • Industry Discount: 20% Off on Tuesdays Only (Not Stackable)
    • Pediatric Discount: 20% Off (Stackable up to 30% Off)
    • Bulk RSO Discount: 10 RSO For $400 (Stackable up to 30% Off)
    • Refer A Friend: Both Receive 50% Off
    • Visit Trulieve’s Home Page 

    ABOUT THIS DISPENSARY

    Trulieve, located at 17704 Aprile Dr in Land O’ Lakes, is open to serve the cannabis community of almost a million active medical marijuana card holders in Florida.

    Medical: Yes

    Recreational: No

    Delivery: Yes

    Delivery Fee: $50 Minimum Order After Discounts, $15 Fee For Orders Below $100+, and Free Delivery For Patients 65+ Years Old With Minimum Order.

    License Number: MMTC-2015-0005

    Before this dispensary could open, it was licensed by the Office of Medical Marijuana Use (OMMU). In the state of Florida, dispensaries are officially referred to as medical marijuana treatment centers (MMTCs).

    Trulieve is vertically integrated, as are the rest of the MMTC’s. Being vertically integrated means they oversee the entire process from seed to sale. Trulieve grows their own cannabis plants from seed or cuttings, harvests, processes into a variety of products, packages and distributes within their own network.

    Product types and availability can vary from store menu to store menu, depending on demand. If Trulieve in Land O’ Lakes does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card is universally accepted at any dispensary in Florida.

    Purchasing Marijuana Products at Trulieve

    During your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.

    Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders will make recommendations that are based on your doctor’s recommendation.

    Preparation Helps: See what’s available ahead of time. If Trulieve in Land O’ Lakes online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.

    Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. If you have an active medical card, you can pick from a wide array of cannabis products. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.

    Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.

    Contact the dispensary if you encounter product-related issues or problems. Trulieve has a policy & procedure for this.

    Please enjoy the menu products from this dispensary responsibly!

    To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.

    What People Are Saying

    Trulieve Land O' Lakes Dispensary
    4.1
    Based on 94 reviews
    Tracey R.
    Tracey R.
    1713412603
    I always get right in. Never have to wait more than 5 mins. They keep everything moving. Staff is very knowledgeable and friendly.
    J T
    J T
    1711757540
    Girl manager refused service after my products were wrong . I ordered flower that had 2.5 terps but was given 1.7 terp batch instead. I went inside after getting in my car and saw my products were wrong. Told me I had to wait 45 min line after I was in 30 seconds prior. After waiting 35 min to get in myself. I told her I wanted to talk to manager she said she was the manager. ( no help at all) I called corporate and corporate told me it's the managers decision I told her and she told me she's refusing service. I need to speak with Store manager not a rent a manager. It's messed up I was just treated like I just walked in when I was in there the whole time. Terrible service bad products ripped me off. Terrible service beware and make sure to check numbers and terps. I even tipped when I purchased my items I bet if I asked for that back they wouldn't allow that. Trulieve land o lakes has a bad female manager
    Tiffany S.
    Tiffany S.
    1710260020
    I'm usually a fan of this location only, since I stopped going to trulieve for a while because customer service sucks. Well when I was here yesterday for an online order I asked if I could add a flower onto my order of they had it. I was told no they were out, so In my car I decided to place an order for the specific flower I wanted to add on and within 15 minutes it was ready for pick up. I do not appreciate being lied to, especially when I dont live close by to a dispensary anymore. And I always see the staff standing around talking or outside smoking while people wait to be served.
    Christeena B.
    Christeena B.
    1707431569
    AMAZING all around!! Front employees are allways welcoming. Back employees go above and beyond. They are knowledgeable about the product they sell. They will help you figure out which product would be most beneficial for your symptoms.
    Rebecca R
    Rebecca R
    1703359954
    I ordered based on a promotion to order after 930pm.. which I did, got a price of 32.50. Come to pick it up, it's more money than I confirmed. Guy was smug, pointed to a sign, and i advised him i met the "rules". He said i didn't, so i canceled my order and walked out. No attempt to resolve it. I will go to curaleaf and ayr from now on. Crooks
    MaryIBEW
    MaryIBEW
    1699473488
    Great store - Friendly and professional staff.Quick ServiceGood selection
    Vanja M
    Vanja M
    1694179179
    Came at 7:45 and they close at 8 and they wouldn’t let me in. The guy literally acted stupid the whole time telling me his manager told him to close the doors lol.All I wanted was an eight of Indica so I could go to sleep after a terrible day. Thanks for absolutely nothing as always. Worst customer service ever
    Babe D.
    Babe D.
    1689594082
    The in and out was super quick. The very nice young man who helped me, Chris, was very polite, and I honestly thought he was actively listening to me when I told him what I wanted . However, after I made my hour drive home and examined the contents of my bag, it was not what I intended to get at all. Good job on timing, Trulieve. However, I also need a dispensary that listens. So very 😞.
    Katie
    Katie
    1688695026
    Showed up 25 minutes before the store closed and it was locked. Called Trulieve for “mason” to tell me that they close all dispensaries 30 minutes early due to a Florida mandate? Which Florida mandate is that exactly because I can’t find it anywhere? I can go to any other dispensary and get my medical marijuana until 9pm. Even your website says it and the hours on your door.Stay open for patients that help fund your business.
    Casey W.
    Casey W.
    1688418423
    Very good cannabis but they need to make reservations as it takes 45-60 min just to get served. Even when placing an online order you must wait in line. 5-15/min a person making this the slowest dispensary to shop at. 3 people ahead can mean 30-40 minutes of sitting in line. Not worth it.
    Kevin K.
    Kevin K.
    1688141331
    TAKES TOO LONG!I made a very small online order and still had to wait over 30min. I have no idea why it takes so long. Everywhere else has such a quick process. I can only assume its incompetence and poor management.GO SOMEWHERE ELSE
    Mirna S.
    Mirna S.
    1688071258
    Go elsewhere! Customer service resolution skills are in the horrible,I asked the man “helping” me for something good to help me sleep,he recommended 2 types of flower and if that doesn’t work to take some NyQuil 🤯 I am taking medication for anxiety and can’t take over the counter sleeping aid, I wish I took his name,I felt discriminated due to the way he was talking to me and not helpful at all.I stay with this other dispensary (CL) where they do care for costumers.
    James C.
    James C.
    1685649477
    Go elsewhere. This location dispensed the wrong amount of medicine. Leaving me with no recommendations. Their mistake costed me time and money that I will never get back. Customer service resolution skills are in the toilet. Luckily plenty other companies have opened up close by. 🙏🏽
    Joe's Rc A.
    Joe's Rc A.
    1683678698
    GREAT location, QUICK in and out service today.. NO wait at all and as ALWAYS at trulieve the selection is AMAZING and Some great New deals going on Right now
    Taylor
    Taylor
    1681332550
    I love this company and I had a great experience at this location! Christian was very nice and made great suggestions, every employee provided thorough answers to my questions and informed me about their 4/20 sales. I will definitely be back!
    gmoetech9111
    gmoetech9111
    1678728387
    Johnathan Brown is my new best friend .Knowledgeable , passionate , handsome and my vote for employee of the quarter quell. Congratulations on being awesome and my the odds be forever in your favor
    Ally K.
    Ally K.
    1678124960
    They dispensed me for 2 prerolls I never bought and won't return my recs. Trulieve is literally the worst dispensary ever. LEARN HOW TO DISPSENSE
    Kelly D.
    Kelly D.
    1675116452
    Great location, employees & manager. They go above & beyond to help their patients. I actually drove past the Wesley Chapel dispensary to drive over an hour to this location.
    No Stress I.
    No Stress I.
    1670504496
    One of the best Trulieve’s I’ve ever stepped foot in! The staff is unbelievably friendly and their wait time is almost nothing compared to other surrounding stores. Will be shopping here more in the future!!
    James B.
    James B.
    1669740078
    Horrible experience at this new location. Placed an order on cyber Monday. Wasn’t ready until later in day so I said I would pick up tomorrow (today). Was told no problem. Went into store today for pickup and was told since I didn’t pick up the order last night, i cant get the cyber Monday deal.. even though I placed the order on cyber Monday. The cashier spoke with someone else and they confirmed nothing could be done. I wasted an hour of my day and ended up with nothing. They could care less. This is by far the worst experience I’ve ever had at a Trulieve. I would NOT recommend this location at this time to anyone.
    Joel R.
    Joel R.
    1667578565
    Clean, friendly and professional. Quality is great and the workers are knowledgeable. I ordered online and picking up was quick and easy.
    Dustin C.
    Dustin C.
    1667332992
    Store manager Evan. Black hair, scruffy facial hair, looks like he just crawled out of bed has zero solutions to store related issues. As a store manager myself i offered him solutions to a ongoing problem and he provided me with the “Circle back around” response that has zero meaning or value. Visit new port richey or tarpon springs if you want actual customer service and not a store full of people being paid to say “sorry”. Evan you are a clown
    I had a device I needed to exchange and Rachel was my consultant and she helped me out in every way. Cassie was also very friendly and made sure I was taken care of. I am happy to be a customer of trulieve with them two providing service! I will be visiting this location again!
    leah F
    leah F
    1665856155
    Happy Grand Opening Land O' Lakes! 🥳Had such a great time visiting everyone over at the LOL grand opening today. You guys were all amazing and thanks for all you do! Thank you Trulieve for yet another awesome location to visit on my travels Keep up the good work guys! See ya around! 🥰
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