Ayr Dispensary in Florida City, FL
Based on 94 reviews
B D.
1712852829
FL City location is trash. Staff has no idea how to help customers or answer questions on products.I went in with a specific question on a dab rig. I was told to go on YouTube.I took my time to go in store, and you tell me to go back home, then come back later?I should have gone to Google and read reviews before going to this place. Other dispensaries are much more of an experience. Other staff seem like they care about getting customers excited and sharing knowledge.Def won’t come back unless there are extreme circumstances.
Devy C.
1711835996
Called this location about a deal I saw online and “Nakayla” told me that “I should’ve read the email correctly “ I said if I am calling is to get further information “ and she said “you can call another dispensary “ and hung up on me. When I called back to ask why she did that “Washington” who claimed to be a “supervisor” asked what the issue was I said I would like her name and his bosses name and he said she wasn’t the issue your the issue “ “look at how you sound” how do I sound ? You guys are disrespectful I mean what’s expected from such location. Hope the both of you receive better customer service training because that was the perfect example of how not to treat a client specifically a patient that’s seeking medical treatment information.Trulieve is better go there 🙂
Deiky V.
1710698129
Won’t be back! Terrible customer service!Katherine the manager at this store should not be assisting customers!Too many stores out there to deal with children managers! Staff is the front of the house should always treat customers with respect. This is no way to hit the ground running in retail.
Samantha Rivera (.
1706316110
Nakyla was very helpful and supportive. She is kind and respectful. I appreciate the conversation and the business. Thank you AYR & NakylaNow let’s get recreational 🎉Vote 💨
Eclectic T.
1705880021
Some really good products not sure why this place has bad reviews the service was great both workers really knew how to explain everything and treated me very nicely will definitely be going back in the future!
Zak A.
1701257706
After going to this dispensary for quite some time now, I really hate this new staff that they have now, well let me be more specific, the Hispanic girl and the black girl that works there, evening shift, they are so unprofessional and need to be replaced before they make some one lose their cool. The place closes at 8:30, I arrive at 8:20, but I had a problem with my payment process and asked if they could help me from moving money from my Apple Pay to my bank account, they really didn’t help me and even lied to my face saying that wasn’t possible to do, just so they could go home on time and not be a minute late, it’s really sad they make the company look horrible with their nasty attitudes, even making statements like this isn’t your first time with payment problems using Apple Pay. Mind you, I’ve never used Apple Pay for anything so that comment was purely sarcasm. When I arrive home, my wife shows me how to transfer the funds on Apple Pay to my bank account in under a minute. You guys lost a customer with those 2 unprofessional employees.
Emmanuel L.
1700328032
We need more Katherine’s super pretty and kind.!! I get sad when I comeAnd she’s not here she.!!
Veronica O.
1697221821
Manager was super rude & associate as well. First encounter manager was rude with an elder lady & 2nd encounter was w/ me. Very bad customer service do not recommend
Melissa R.
1696544156
Always friendly service and great products. Convenient location as well.
Adonis A.
1694915567
The people and the service are great but bland and honestly their product is GARBAGE im sorry but iam sticking to SURTERRA its THE WAY TO GO Surterra all the way!
Wendy A.
1692397947
Unfortunately I came during business hours and they were closed. They left a typed out paper saying that they'll be right back, however I waited for over 30 minutes and no one showed up..
Asmr M.
1692397346
I went in today 8-18-23 at 5:45. The Spanish looking heavyset man was being very rude and disrespectful. Did not want me to charge my phone while I was waiting for them and they gave me somebody else prescription that is not mine. They gave me somebody else prescription that is not cool at all.
Ralph Y.
1692196974
They are always friendly and the service is fast. Great deals and try the chocolate chip cookies!
Josh D.
1689774582
1G Vape Cart tore apart two of my vape batteries & failed to function on two other batteries. Staff is kind & professional, but Ayr or LHS vape carts are sub par & damaging patient equipment.
BillyTheKid
1689377071
Worst flower I've tried from any dispensary yet. Smells and tastes horrible, effects are non-existant. Yet there are no refunds.Will never shop here again.
F G.
1688315956
Great Budtenders! Good meds, and Better Sales! The meds are pretty competitive, for the Florida market. Photo of some LPC Live Sugar.
Zak A.
1683130506
Place is amazing with the best staff, best deals, best interest fees, best overall, never going to any other pawn shop. Ask for Denise or Lily, as well.
Stan S.
1678894346
Great deals & prices. Customer service inside was terriffic.
BeeHippy L.
1677017433
Good prices for the selection. Always have specials on products.
Jorge P.
1670163762
Jessica and Melissa were very kind and knowledgeable. Love this place!!
Rafael F.
1668193607
Love this place and the employment are super nice!!! I drive all the way from Naranja to come here
Tatiana P.
1666743597
We had the same experience as Ricky (another reviewer)! My boyfriend and I are both patients and we buy from Liberty. He ordered a strain online with a 28.4%. He picks up the order and pays, however when he checked in the car, it was the same strain but lower 20.9%. He goes inside and explains the situation to the employee and she says there are no refunds or exchanges on flower and that what is shown online is not always what they have in the store. If we place an order online, there is an expectation that what you’re buying is what you’re receiving or at least that the store will have the decency of informing customers that there was a substitution, so that they may make a decision if they want it or not. This is not even an exchange! I did not order what you charged me for. This should have been a simple process so that both parties will be happy. Very upset with the customer service and the whole experience! Be careful making online purchases, they may scam you too!
mark H.
1663586269
Because “Business is Business” like ok it’s the end of day meaning a sue could be the same way ,fact or nonfiction right yo honest choice is yours! #Dattpartcfr🩸🫡💫🤘🏼🙌 fair game commission or partnership I kno run camra back numbers lie real don’t honestly @Cfrmafee
Ricky F.
1662759074
Check your order well even if you made it online. Jessica got my order ready which was supposed to be 2 8ths and a gram of A5 shatter as I ordered online instead it was 3 8ths and one was named A5. After paying and getting to the car I reviewed the receipt. I went back inside to show them. Jessica says “We don’t do refunds” very disappointing. Horrible customer service. Wouldn’t even let me speak to a manager. I was told to come back to the store the next day to see if a manager was in. Horrible service all because of a mistake that was made by the dispensary’s employees. Receipts are below
Jake V.
1656943367
I walked in & walked out. Trulieve has better deals. That's crazy to say cause I thought they were the most expensive around. I'm sorry but the quality of the product liberty science is selling at a high prices is not worth it.
Jay L.
1654723579
Highly over prices for low quality flower! The staff is phenomenal and it’s not their fault! But I’ll go to fluent before i come to this place
Dudek W.
1650669233
Absolutely horrendous experience, the flower sold here is GARBAGE, There's a staff member, by the Name of "Jessica " seems like she's mad at the world, not my fault your life hasn't gone as planned, thanks to your rudeness, your store that's starved for business already, lost a customer that spent what no one who's visited that pathetic store has ever spent, good luck on your job search Jessica....
Rosa Lilly N.
1638310213
Jessica, Cassandra, Chris, Keon, Melissa & last but not least Becky. You guys are amazing rock stars!!!! Best team ever !
99Red
1636842885
Becky and Keon were remarkable. Becky was so knowledgeable and made sure to teach me about all their products on my first visit. And the products smoke good.Melissa and Jessica are always welcoming with a smile. And Cassandra was super hospitable, being nice enough to place an order on hold for me and making sure I received it.
Luis M
1635458875
Fantastic experience, the staff was so welcoming and able to provide me with the info i needed to pick my medication. Love LHS!!
David L.
1635430135
Good attentive service and excellent product.Jessica and Melissa are extremely knowledgeable and helpful.Today 10/28 is their grand opening celebration stop by!
Judith G.
1634578722
I absolutely love this place and EVERYONE that works there is really cooll and very helpful!!
Jeremys D.
1634175698
Thank you Becky and Melissa for guiding me through my purchase and helping me pick my flower. The flower I got was 1/8 of flower platinum og it smokes pretty darn good. shake, not a big fan but you can't beat the price, smokes great with a bowl or bong! You made me feel welcomed and I will be coming back there again thanks!
Samantha B.
1634078540
Becky and Jessica are the best so knowledgeable of all products. Very pleasant to shop with.
99Red
1632003236
Becky Christian and Keon were remarkable. Becky was so knowledgeable and made sure to teach me about all their products on my first visit. And the products smoke good.
altagracia M.
1630352556
Everything was fine except that the staff seemed to only want you to buy and get the hell out. The one star is because of the staff.
Laysus M.
1622593367
Love the staff, love the flower!
Esco D.
1622492167
Horrible product I bought 3 8ths for 50 each and they all came full of seeds then wax had this white stuff in it when I try to return they say don’t take return save the headache just go to trulieve if I could give them a negative rating I would
33497 S Dixie Hwy
Florida City, FL 33034
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CLOSED
CLOSED
Payment Methods:
Cash Only
ATM Available On Site
Dispensaries Nearby
Locator loading...
AYR Deals and Discounts
Everyday Discounts
1st Time
50% OFF
1st three visits - excludes premium flower and premium popcorn.
Veterans
25% OFF
SSI | SNAP
15% OFF
Heroes
25% OFF
Veterans and retired first responders
Birthday
$15 Credit
Seniors
15% OFF
Patients age 55+
Pediatric
50% OFF
Medical Card Renewal
$75 Off
$25 credit for each referral
Refer A Friend
$25 OFF
ABOUT THIS DISPENSARY
Ayr, located at 33497 S Dixie Hwy in Florida City, is open to serve the cannabis community of almost a million active medical marijuana card holders in Florida.
Medical: Yes
Recreational: No
Delivery: No
Delivery Fee: Not Applicable
License Number: MMTC-2015-0002
Before this dispensary could open, it was licensed by the Office of Medical Marijuana Use (OMMU). In the state of Florida, dispensaries are officially referred to as medical marijuana treatment centers (MMTCs).
Ayr is vertically integrated, as are the rest of the MMTC’s. Being vertically integrated means they oversee the entire process from seed to sale. Ayr grows their own cannabis plants from seed or cuttings, harvests, processes into a variety of products, packages and distributes within their own network.
Product types and availability can vary from store menu to store menu, depending on demand. If Ayr in Florida City does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card is universally accepted at any dispensary in Florida.
Purchasing Marijuana Products at Ayr
During your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.
Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders will make recommendations that are based on your doctor’s recommendation.
Preparation Helps: See what’s available ahead of time. If Ayr in Florida City online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.
Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. If you have an active medical card, you can pick from a wide array of cannabis products. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.
Contact the dispensary if you encounter product-related issues or problems. Ayr has a policy & procedure for this.
Please enjoy the menu products from this dispensary responsibly!
To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.
What People Are Saying
Based on 94 reviews
B D.
1712852829
FL City location is trash. Staff has no idea how to help customers or answer questions on products.I went in with a specific question on a dab rig. I was told to go on YouTube.I took my time to go in store, and you tell me to go back home, then come back later?I should have gone to Google and read reviews before going to this place. Other dispensaries are much more of an experience. Other staff seem like they care about getting customers excited and sharing knowledge.Def won’t come back unless there are extreme circumstances.
Devy C.
1711835996
Called this location about a deal I saw online and “Nakayla” told me that “I should’ve read the email correctly “ I said if I am calling is to get further information “ and she said “you can call another dispensary “ and hung up on me. When I called back to ask why she did that “Washington” who claimed to be a “supervisor” asked what the issue was I said I would like her name and his bosses name and he said she wasn’t the issue your the issue “ “look at how you sound” how do I sound ? You guys are disrespectful I mean what’s expected from such location. Hope the both of you receive better customer service training because that was the perfect example of how not to treat a client specifically a patient that’s seeking medical treatment information.Trulieve is better go there 🙂
Deiky V.
1710698129
Won’t be back! Terrible customer service!Katherine the manager at this store should not be assisting customers!Too many stores out there to deal with children managers! Staff is the front of the house should always treat customers with respect. This is no way to hit the ground running in retail.
Samantha Rivera (.
1706316110
Nakyla was very helpful and supportive. She is kind and respectful. I appreciate the conversation and the business. Thank you AYR & NakylaNow let’s get recreational 🎉Vote 💨
Eclectic T.
1705880021
Some really good products not sure why this place has bad reviews the service was great both workers really knew how to explain everything and treated me very nicely will definitely be going back in the future!
Zak A.
1701257706
After going to this dispensary for quite some time now, I really hate this new staff that they have now, well let me be more specific, the Hispanic girl and the black girl that works there, evening shift, they are so unprofessional and need to be replaced before they make some one lose their cool. The place closes at 8:30, I arrive at 8:20, but I had a problem with my payment process and asked if they could help me from moving money from my Apple Pay to my bank account, they really didn’t help me and even lied to my face saying that wasn’t possible to do, just so they could go home on time and not be a minute late, it’s really sad they make the company look horrible with their nasty attitudes, even making statements like this isn’t your first time with payment problems using Apple Pay. Mind you, I’ve never used Apple Pay for anything so that comment was purely sarcasm. When I arrive home, my wife shows me how to transfer the funds on Apple Pay to my bank account in under a minute. You guys lost a customer with those 2 unprofessional employees.
Emmanuel L.
1700328032
We need more Katherine’s super pretty and kind.!! I get sad when I comeAnd she’s not here she.!!
Veronica O.
1697221821
Manager was super rude & associate as well. First encounter manager was rude with an elder lady & 2nd encounter was w/ me. Very bad customer service do not recommend
Melissa R.
1696544156
Always friendly service and great products. Convenient location as well.
Adonis A.
1694915567
The people and the service are great but bland and honestly their product is GARBAGE im sorry but iam sticking to SURTERRA its THE WAY TO GO Surterra all the way!
Wendy A.
1692397947
Unfortunately I came during business hours and they were closed. They left a typed out paper saying that they'll be right back, however I waited for over 30 minutes and no one showed up..
Asmr M.
1692397346
I went in today 8-18-23 at 5:45. The Spanish looking heavyset man was being very rude and disrespectful. Did not want me to charge my phone while I was waiting for them and they gave me somebody else prescription that is not mine. They gave me somebody else prescription that is not cool at all.
Ralph Y.
1692196974
They are always friendly and the service is fast. Great deals and try the chocolate chip cookies!
Josh D.
1689774582
1G Vape Cart tore apart two of my vape batteries & failed to function on two other batteries. Staff is kind & professional, but Ayr or LHS vape carts are sub par & damaging patient equipment.
BillyTheKid
1689377071
Worst flower I've tried from any dispensary yet. Smells and tastes horrible, effects are non-existant. Yet there are no refunds.Will never shop here again.
F G.
1688315956
Great Budtenders! Good meds, and Better Sales! The meds are pretty competitive, for the Florida market. Photo of some LPC Live Sugar.
Zak A.
1683130506
Place is amazing with the best staff, best deals, best interest fees, best overall, never going to any other pawn shop. Ask for Denise or Lily, as well.
Stan S.
1678894346
Great deals & prices. Customer service inside was terriffic.
BeeHippy L.
1677017433
Good prices for the selection. Always have specials on products.
Jorge P.
1670163762
Jessica and Melissa were very kind and knowledgeable. Love this place!!
Rafael F.
1668193607
Love this place and the employment are super nice!!! I drive all the way from Naranja to come here
Tatiana P.
1666743597
We had the same experience as Ricky (another reviewer)! My boyfriend and I are both patients and we buy from Liberty. He ordered a strain online with a 28.4%. He picks up the order and pays, however when he checked in the car, it was the same strain but lower 20.9%. He goes inside and explains the situation to the employee and she says there are no refunds or exchanges on flower and that what is shown online is not always what they have in the store. If we place an order online, there is an expectation that what you’re buying is what you’re receiving or at least that the store will have the decency of informing customers that there was a substitution, so that they may make a decision if they want it or not. This is not even an exchange! I did not order what you charged me for. This should have been a simple process so that both parties will be happy. Very upset with the customer service and the whole experience! Be careful making online purchases, they may scam you too!
mark H.
1663586269
Because “Business is Business” like ok it’s the end of day meaning a sue could be the same way ,fact or nonfiction right yo honest choice is yours! #Dattpartcfr🩸🫡💫🤘🏼🙌 fair game commission or partnership I kno run camra back numbers lie real don’t honestly @Cfrmafee
Ricky F.
1662759074
Check your order well even if you made it online. Jessica got my order ready which was supposed to be 2 8ths and a gram of A5 shatter as I ordered online instead it was 3 8ths and one was named A5. After paying and getting to the car I reviewed the receipt. I went back inside to show them. Jessica says “We don’t do refunds” very disappointing. Horrible customer service. Wouldn’t even let me speak to a manager. I was told to come back to the store the next day to see if a manager was in. Horrible service all because of a mistake that was made by the dispensary’s employees. Receipts are below
Jake V.
1656943367
I walked in & walked out. Trulieve has better deals. That's crazy to say cause I thought they were the most expensive around. I'm sorry but the quality of the product liberty science is selling at a high prices is not worth it.
Jay L.
1654723579
Highly over prices for low quality flower! The staff is phenomenal and it’s not their fault! But I’ll go to fluent before i come to this place
Dudek W.
1650669233
Absolutely horrendous experience, the flower sold here is GARBAGE, There's a staff member, by the Name of "Jessica " seems like she's mad at the world, not my fault your life hasn't gone as planned, thanks to your rudeness, your store that's starved for business already, lost a customer that spent what no one who's visited that pathetic store has ever spent, good luck on your job search Jessica....
Rosa Lilly N.
1638310213
Jessica, Cassandra, Chris, Keon, Melissa & last but not least Becky. You guys are amazing rock stars!!!! Best team ever !
99Red
1636842885
Becky and Keon were remarkable. Becky was so knowledgeable and made sure to teach me about all their products on my first visit. And the products smoke good.Melissa and Jessica are always welcoming with a smile. And Cassandra was super hospitable, being nice enough to place an order on hold for me and making sure I received it.
Luis M
1635458875
Fantastic experience, the staff was so welcoming and able to provide me with the info i needed to pick my medication. Love LHS!!
David L.
1635430135
Good attentive service and excellent product.Jessica and Melissa are extremely knowledgeable and helpful.Today 10/28 is their grand opening celebration stop by!
Judith G.
1634578722
I absolutely love this place and EVERYONE that works there is really cooll and very helpful!!
Jeremys D.
1634175698
Thank you Becky and Melissa for guiding me through my purchase and helping me pick my flower. The flower I got was 1/8 of flower platinum og it smokes pretty darn good. shake, not a big fan but you can't beat the price, smokes great with a bowl or bong! You made me feel welcomed and I will be coming back there again thanks!
Samantha B.
1634078540
Becky and Jessica are the best so knowledgeable of all products. Very pleasant to shop with.
99Red
1632003236
Becky Christian and Keon were remarkable. Becky was so knowledgeable and made sure to teach me about all their products on my first visit. And the products smoke good.
altagracia M.
1630352556
Everything was fine except that the staff seemed to only want you to buy and get the hell out. The one star is because of the staff.
Laysus M.
1622593367
Love the staff, love the flower!
Esco D.
1622492167
Horrible product I bought 3 8ths for 50 each and they all came full of seeds then wax had this white stuff in it when I try to return they say don’t take return save the headache just go to trulieve if I could give them a negative rating I would
