I cannot recommend Sunburn Cannabis in West Palm Beach enough for their exemplary delivery service! My recent experience with a delivery scheduled for Thursday, June 20th was nothing short of outstanding. The order, a basic 6 cart package, was handled with the utmost professionalism from start to finish.Marco, the Sales Associate, provided impeccable communication throughout the entire process. His text messages were accurate, up-to-date, clear, and concise, ensuring I was always informed about the status of my order. This level of attentiveness and detail truly sets Sunburn Cannabis apart.Additionally, Will, the Professional Wheelman, played a crucial role in the seamless execution of the delivery. His professionalism was evident as he parked with precision and ensured the delivery was conducted smoothly and efficiently.Thanks to Marco, Will, and the entire team at Sunburn Cannabis, each delivery experience surpasses the last. Their dedication to excellent service is highly commendable.
Ashley was great! I had a large and confusing order. She verified my order and made sure I got all my discounts. The staff here is on it like a bonnet. o7
Vanessa and Sophia were amazing this morning! It's been a rough week and I'm on a budget but they made sure I was able to get what I needed and knew about all discounts that I qualified for. Super knowledgeable and friendly and didn't make me feel like a bum for being broke this week lol sunburn is quickly becoming my go-to dispo everyone is always welcoming and the vibes are always great. Last weekend Matt took care of me and explained the differences between the products I was asking about and again made sure I knew of all promos and discounts. I can't recommend this store enough 💚New update since I can't make new reviews. Ashley was amazing and super patient with me and my indecisiveness this morning. I really can't say enough great things about the staff at this location 💚
almost had an anxiety attack just now trying to make sense of why i wasn’t honored on the daily freebie when my orders were place on day of sale… 2 stars this. also have had issues with the rosin jam being light in the past as well as a plastic particle in a half i bought months ago. idk quality is dropping a bit and this is coming from someone who has been a medical patient in this field/ worker in this industry for the last 14+ years. do better
Vanessa and Sophia were amazing this morning! It's been a rough week and I'm on a budget but they made sure I was able to get what I needed and knew about all discounts that I qualified for. Super knowledgeable and friendly and didn't make me feel like a bum for being broke this week lol sunburn is quickly becoming my go-to dispo everyone is always welcoming and the vibes are always great. Last weekend Matt took care of me and explained the differences between the products I was asking about and again made sure I knew of all promos and discounts. I can't recommend this store enough 💚
New patient to Sunburn, had the pleasure of meeting Sophia who helped me today.New patient check in process really simple as well as ordering.I like that they offer 1g whole flower. Was able to use new patient discount as well.
First time getting flower from here today and everything has been absolutely top notch. Israel helped me make my selections, extremely knowledgeable about all the strains and their flavor profiles. The quality was excellent I can’t wait to try more! Thanks!!
What an awesome experience first time order and delivery and it was so easy and convenient I ordered online and I noted that I wouldn't be home till 4 and they was able to work with me and communicated with me their ETA they arrived less then 10 minutes within me getting home and transaction was less then 5 minutes thanks sunburn I'll definitely utilize your delivery service in the future heck I'm already building my next order now🙏✌️🤟🌴
No parking, no bathroom, and a horrible experience. The people are nice, but the experience was not. I gave them 3 stars for the employees. There is nothing even on the building that says sunburn. I'm pretty sure it didn't say no weapons either so you could take a firearm in there. So that is a plus. I still left mine in the car because most if not all others you can not.
Fabian and Matt are not only amazing with the hospitality. You can tell they are good ppl overall! Sunburn tends to not be stocked with stuff they have on promotion, which my biggest and only complaint. Also the non tip thing is appreciated in this high inflation but we gotta do something for these fine employees. Try blue zlushi if they got it
Always a pleasure shopping in downtown West Palm Beach. Sophia and all the staff there are always a joy to interact with. New genetics, high quality products, awesome sales, and one of the best rewards programs. This is how every dispensary should operate. You’ve got yourself a loyal customer.
We visited Sunburn in West Palm today. We had a great experience, from the vibe of the store to the great selection and knowledgeable staff. Sophia helped us today, she was great with lots of knowledge and great suggestions.She was also killing her frames, great look! We will definitely be back.
As soon as you walk in the doors at sunburn, it feels welcoming and hospitable. Staff members Matt and Jack were awesome. Both helped me understand each type of product that I asked about. I enjoyed my experience here so much that I am looking forward to going back. If you haven’t been to a sunburn location, you should go experience it yourself.
There are 2 locations in my area Ft. Lauderdale or palm beach and they’re both 40 minutes away so I don’t go often . Monday they have $20 off littles so I took the ride for $35 a quarter . 3 people were ahead of me so I placed my order online while I waited. 3 minutes later I was called .Fabian was friendly and informative answering questions and being personable. I bought runtz and LA kush cake each quarter was $35. Buds were sticky and had nice taste well worth price the best deal if you like vape carts $25 a gram !!!
Joshua, Oscar and Antonio were extremely helpful and knowledgeable about all products! They provided fast service all while keeping a smile on their faces… if you haven’t checked out sunburn I highly recommend!
West Palm location my favorite dispensary I’ve been to so far. They have great products but what sets them apart is the staff. The crew is knowledgeable, friendly, and are quick to get you dispensed and out the door. Highly recommend.
Consistently my go to dispo for the last 3 months. They kill it with the deals and the atmosphere in the shop is cool, and I’ve never waited more than a few minutes to be helped. All the products I’ve tried have been great, and I’ve tried most of the menu (personal favorites- the flower, live rosin pens, hash coins, and the distillate chews.) I’ve been to all dispos worth visiting during my 6 months in this program, but as far as price/quality goes you can’t beat this place. I haven’t even mentioned the staff, every employee here has been kind and knowledgeable, and they actually care or at least pretend to very well lol. Always leave here with a smile on my face.Side note for Big Sunburn, please allow us to tip again. We’re often left with just a few bucks and change after our order, but that can add up to something at the end of a day. I’ve never felt pressured to when you allowed it in the past and hope you’ll allow it again. (JB has discreet black tip boxes slightly out of sight, just a suggestion)
4.90 i never give a perfect score, there is always room for improvement. But... I have to say I dig this joint. Cool vibes. Great staff. Clean place. Saw them disinfecting the goods holding area before leaving. Sophia knew her stuff and made this old head happy. Keep it up Sunburn...i will be back!
I've been thoroughly enjoying Sunburn's flower and concentrates. The flower has been outstanding my favorite is GMO (the lighter green photo) and another favorite is Oreoz Blizzard (the darker buds in photo). Shout out to the delivery team!
It was my first time. Dylan was very helpful and knowledgeable. Fabian checked us out and was very helpful and friendly. Definitely a place I’ll be going back too, especially for knowledge and quality, let’s not forget service.
Disappointed with closing of MedMen but gave Sunburn a try. Glad I did.Very impressed with Crunch Berry strain.Great smell, beautiful small compressed buds, and real nice kick.Could be the beginning of a beautiful new friendship!
Definitely loved this place when it was medmen. Now as sunburn they have stepped up and provided a more grand selection. I can say the best person to Tender you there is Will Gardner. All people who want to talk terps or flavor profile or just want to deal with someone who isn’t going to BS you to make you spend money. On my several occasions being there Will has always gone above and beyond to make sure I understand what I’m buying and how to help me with certain ailments. That you guys got having one of the best staff members! I will always return to seek Help from Mr Gardner!
10/28/2022 10:30 AM. Had the pleasure of visiting the Clematis st dispensary and was greeted with a warm smile and hello, I had made order online and only waited a few minutes before I had my order. I will be back!!!
Everyone was very attentive, knowledgeable and kind. Lily helped me get exactly what I wanted. Great staff, clean environment and they DEFINITELY have really good product!
First, the staff are all wonderful. The problem I have is that everything is overpriced and they almost never run a sale.Why shop here because of the beautiful red building and catchy name when most other retailers are running sales on at least one line of products.No wonder this company is in financial trouble.They shop stop trying to recoup the losses on the backs of Medical Marijuana patients.
I love medmen. They have greatttt customers service. They give honest opinions. When I asked have one of the sale associates have they tried a certain product they say yes or no rather then just saying yes to make a sell and explain well about the products. They take their time with you no rushing. I just wish they would bring some different and new flower. I would love to try and stronger indica flower. That’s the only reason i am not giving them a five star. Other then that you can’t wrong shopping with them.
So far everything is amazing and Jessie was very helpful for my 1st visit.
Good people. Oscar was very helpful
Much better prices than Trulieve, usually no wait too! Everything is super open, you can have guests if they have a picture ID. It’s super welcoming and everyone is always really friendly! Highly recommend!
Don’t recommend delivery option. I’ve had 3 cancelled orders. Twice because they sold out of my products that I selected (you should put them aside when people order online). And this time because they said they need verbal confirmation because they keep going to houses and no one is home. Well, what the hell is the point of ordering online if I have to talk to someone at the store? I selected the delivery window this morning, I think I know if I will be home at that time and if not maybe you guys should charge people beforehand but don’t just cancel orders because you need double confirmation. I just wasted 30 mins driving home when I was literally down the street from MedMen to be home for my delivery window only to find out it was cancelled because they need double confirmation. Pure insanity and poor management.
I'm new to this service and I'd recommend it to everyone. Jesse, my delivery guy was awesome! Thanks to everyone at Medmen 😊
Best dispensary in town! Great deals all the time and great product. Kyra is always so nice and helpful!
The best staff! ☺️☺️ They are helpful .they are great they point you in the right direction.. best deals!!best joints! must go!
Placed an online order last night. Went to the store this morning to pick it up and was greeted by Paloma with her bright smiling face (even though it was behind a mask). She was very helpful and when I asked for the COA she brought it up on her iPad. This is top notch service. She made me aware of all the great offers and was very knowledgeable about what makes our medical cannabis so instrumental to our well being. Thank you. 😎👍
Good service, good product. ☺️ Paloma was so kind and informative assisting me in placing my delivery order, and so was Alex. Helpful, professional and friendly - Oscar and Alex were quick with delivery despite a small technical issue that was attended to immediately. Thanks, you guys ✌️
First time in and I’ll definitely be back! Kyra was extremely helpful and got me out of there with everything I was looking for. If you’re debating stopping in. Do it!
Great experience, every time I come in. Place is well lit, offers parking behind the building, and a location that is convenient to grabbing lunch or a drink.Big fan of all the staff, as well. Special shoutout to my previous visit with Alex A. Great conversations and knowledgeable assistance with new items being offered.
DAVID WAS AWSOME IT WAS MY FIRST TIME THERE AND HE MADE ME FEEL AS IF I BEEN GOING ALL MY LIFE HE WAS VERY HELPFUL AND HAS GREAR CUSTOMER SERVICE DEFINITELY MY FAV BUD TENDER ALL TIME!!!!
I always have a great experience at medmen. People who work there are so friendly and corporative. David helped me find everything
I am a regular flower user for over a decade - - a millennial on the middle of the age bracket. Within the approximation of my vicinity, I decided to experiment with the different dispensaries (about 5) for taste, actual therapy and consistency in product variation, pricing, and inventory. This place has the assortment, customer service quality, and an ambiance to balance everything accordingly. Normally, I am greeted by personalized service provider associate, Oscar. He is meticulous in carefully making your visit experience a purposeful one. Normally, when there is a service discrepancy in a business, a value in either goodwill or assets is lost. This is one of the main reasons I still visit this flower dispensary---service quality consistency. Oscar always makes my visits worthwhile. Nonetheless, I am very glad and happy to greet everyone when I visit the store right on the north-end of Clematis. Parking is always accessible—even if it means paying 0.75 for an 1.15 hr. Great spot.Eze
Went there for the first time today. I had a great experience with Jessie, very insightful and friendly. Will be coming back soon!
I come here almost every two weeks and I have never had a bad experience. Every single employee is so kind and helpful!! Will continue to recommend and come here for all of my needs! Love it!!
Stopped by this past week. Store looked good. Staff was great. My guy Will was awesome. Took care of me. Answered my questions to the fullest.I’ll be back !!!
My fiancé and I visited MedMen for the first time and really enjoyed the experience! The whole staff worked efficiently and quickly to help all patients who entered. Paloma helped both of us and made the experience so memorable!! She was able to tell us about the various products and take our orders while simultaneously setting up our profile so we could receive points. We were in a rush so this helped us get in and out, and yet we still we’re able to make a personal connection with Paloma. I also felt like Paloma made a great effort to find what was right for each of us. These are the kind of experiences you want as a patient!!!
The staff here are extremely friendly and very helpful, and the space itself kept clean and open. Jarief helped me out and had me from check-in to check-out in under 10 minutes. The product is great! Just opened up some of the best smelling flower I've come across in a while, and very good pre-roll quality too. It's only my second time at this shop, but looking forward to heading back soon. Simple pick-up experience with great customer service and the unbeatable Sour D.
First off, this was my first time going to MedMen. I had a great experience given that I’ve been to a few other dispensaries in the Palm Beach County area and not to say any of them are not good but the experience that I had here was great! From the moment I walked in and I was greeted by Oscar, very friendly and knowledgeable about all the products in the store and what would suit the customer needs. I went back in today lol two days in a row and had a great time and would definitely be back. People like Oscar, who was in the middle of training someone new when I came in and still was able to do his job professionally and make me feel welcomed the minute I stepped foot in the store is the reason I would keep coming back to this location. Thanks again for all the help Oscar!
I just have to say this is gotta be the best dispensary around. I have a few reasons why I say this. The first thing you'll notice is it's like walking into a apple store. They're so well organized and very polite staff especially Paloma she was so helpful. She helped me decide what type of CBD to buy that fits what I'm looking for thanks Paloma and MedMen for being the place to go to get your medical needs.
I’ve been to so many dispensaries, all of which are relatively modern and unique in their design, but MedMen takes the cake. The Red color really stands out and leaves an impression. The inside is super clean, and each table has an interactive display with options to see the terpenes and more information about the product(s). The staff was extremely friendly and knowledgeable—especially Jarief, who helped me out and explained everything very well. Great experience, super comfy and clean feeling especially during these unprecedented times! Very positive experience and energy here.
I have been a Patient at the Downtown Medmen dispensary for 2 years now and have never been disappointed. The staff has always been knowledgeable and friendly. There have only been a few times when they have not had the product I needed but were able to suggest comparable treatments that proved to be just as good. I would and do regularly suggest and refer others to visit them.
I’ve only been to MedMen once or twice before, but today I was lucky enough to have Jared assist me with my purchase. I came in pretty sure I knew what I wanted, but thanks to Jared’s comprehensive understanding of his products we were able to find something even more effective. Jared helped me pair this with some of the stores current promotions and I left feeling I walked away with a killer deal, and a lot of great knowledge I’ll be able to use for future purchases.I’ll definitely be making this my preferred dispensary. Thanks Jared!
Amelia is awesome! She is very knowledge about the cannabis industry. Amelia makes you feel right at home when you are inside the store. There are a few dispensaries popping up in my area that are closer in proximity but MedMen West Palm Beach is my only dispensary that I care to go to (and the prices are great too). Thanks Amelia for the awesome customer service!
First time getting a medical card, and first visit to a dispensary today. We received great customer service from Emily B. She was very knowledgeable about cannabis, and about the products offered at MedMen. She was professional and very warm and welcoming . We didn’t feel rushed, she answered all of our questions and we feel we are off to a good. Thank you Emily!
Nice clean store, professional and upscale. Very open and inviting. Paloma was very friendly and informative. I like the packaging for the flower. In all very quick and easy store. How it should be.
I recently visited this location and I had wanted to thank Reef for his help. He provided me knowledge for my best choices, and was still able to greet everyone that walked in with courteous professionalism. A true customer dedicated staff member that deserves the recognition. Thank you Reef for being awesome!
I had a great experience here, thank you to Antonio - he really knows his stuff. Great, clean location, friendly staff and GREAT products!Don’t be shy to ask questions. Antonio helped me figure out what to get and also suggested this pain spray that has been helping me sleep again after months of constant back pain. Thank you!
My first time at medmen and it was such a great experience thanks to Antonio! He was so attentive and knowledgeable about the products. Usually people want to get you in and out to get their sale but not him he made sure I left happy. Definitely will return to medmen again.
Stopped in today for the first time to pick up some goodies. Was very impressed. The staff is awesome, very knowledgeable. Got what I needed and was on my way. 5 star for sure
So So happy with MedMen. Paloma helped me out with my product she was very knowledgeable about every aspect and super informative . I felt comfortable asking any question . The pricing is Very fair and top quality flower . I’m excited for the future and the upcoming product they are soon to get . If you haven’t already I suggest you go .
Great place and Friendly staff. Joe helped make my purchases easy.. Really good products
Thid is hands down my favorite dispensary. Best prices amazing products I've never had an issue getting what I want and they have the friendliest staff ever!
Great first time experience! The atmosphere is great.. The store is set up very much like the Apple store- large open space with kiosks. Very clean and well designed. Service was great! Amelia was very informative and completely sold me on the MedMen brand. I purchase a few different sativa strains and have nothing but good things to say about the quality- good taste and potency. And if their game wasn’t stepped up enough, they also use ceramic containers instead of plastic ones. I will definitely be returning and “highly” recommend it- no pun intended!
Joe Fuller is the best. Very helpful and very polite. He knows what he is doing.He is one reason I come to the store
Most helpful employees of any dispensary in South Florida! Cecilio & Joe helped answer all of my questions and guide me to the right medication today! Everyone is extremely knowledgeable & attentive!Definitely my go-to spot; all thanks to the awesome staff!!
I’ve been there twice at this point, the first guy we had was rude and dismissive, didn’t really care to help and just hovered over us without giving any insight into our questions, but we let it go because maybe he was having an off day, we go today and a complete different guy is the same but he is also very rudely trying to push my partner to purchase something, not to mention that the products (pens) are HORRIBLE! Don’t waste your time when fl has another 7 or so AMAZING dispensaries!
I just left med men and I am satisfied with the service all around. The store was clean, the agents were kind and informative. All in all I felt welcomed and recommend it if you want the same experience 💯
I have tried different dispensaries in the area and this one, by far, is my favorite. I’ve received great advice, customer service and was made to feel comfortable as I am new to all of this. Michael and Joe are awesome! The place is very clean and in person purchases as well as pickup were quick and easy.
1st time experience in MEDMEN was PHENOMENAL!! Budtender Thomas helped me out on all the info I needed! He gave me the tour of the shop on all products which is very helpful for my next guaranteed visit! Thomas also told me about the specials they were having which is a major plus because I wasn't planning on spending much but that special was an all out grab so I just had to lol ! Thank you anyways for the Medmen experience I will be definitely be showing face more often!
Today, I experienced MedMen for the first time and was not disappointed. I had spoken with a kind bud tender named Amelia (aka Emily, to me) on the phone and I decided to come by the dispensary. Amelia greeted me with such professionalism and just a great personality. She was very helpful and knowledgeable, which really was useful. I am now making the trip up to MedMen. So worth it!
Always friendly, helpful, and FAST. Roosevelt, marissa, and Paloma always take the best care of me. I worked at another dispensary for 9 months and I recommend MedMen to everyone for quality, experience, and price !!!!!
I had an excellent first experience at MedMen. my bud tender Mike was extremely knowledgeable in helping me find exactly what I needed. He was kind and made my experience flawless. Thanks for the help!
Joseph F. Was very welcoming as soon as I walked in the door. Very pleased with his service. Helped me in every way possible. Awesome experience!!
Hello I’ve been a patient of Medical marijuana for over a year now ! I no longer take prescription opiates which is totally amazing! I have been coming to the West Palm Beach location a little over a year now and the first person I met was Mike and he has made me feel literally like family over this year always helpful teaching and explaining my prescriptions to me!. Ameilia the manager is always on point with business and pleasure Super friendly and professional. Also Joseph F. I must Hey is quite the salesman he is always up on the best deals which I love 🙂Paloma is on of the most sharp and kind saleswomen I’ve ever met . Veronica always makes me smile while selling me my medicine. I know I’m We’re getting some of the crew which I feel bad because I feel like they are literally my family when I go in to madman in West Palm Beach to purchase my medicine I am so grateful to them! Amazing location and vibes at Ameilia s store!
I’ve been to stores all across Las Vegas and Florida. Each time I walk in the door I am greeted with a pleasant hello and how can we help you. From start to finish I am well taken care of and each visit is even more pleasant then the last. Each staff member seems very knowledgeable and friendly, eager to help the next customer. The only place Medmen is going is up. I can’t say enough about their amazing products and customer service. Here is a picture of “The Eleven” strain from one of their Florida locations. Finally they are the only company to use Humidity packs to keep all their flower fresh and tasting great for their customers. This is my one stop shop for everything cannabis.
I've been here twice. Both experiences were great. Lower prices vs local alternatives. Today I had the pleasure of meeting Marisa who was incredibly helpful. Super friendly and knowledgable. Shout outs when due. I prefer their entire experience compared to waiting in a very nice Dr's office (other locations). Seriously, I'm trying to get in and out.
Quality atmosphere and great staff. It's very obvious Medmen are focusing on building a brand and offer quality name brand products. I recommend stopping by and talking with the staff.
I was helped today by Victoria Z at the MedMen on Clematis Avenue. What a joy coming into MedMen is, with such a cheery & infectious persona facilitating my experience. Victoria helped me find the strain that worked for me, & made helpful recommendations that are going to keep my week feeling smooth & balanced.I almost got myself a parking ticket letting her good humor ENCHANT me into chatting long after her SPEEDY & down-to-earth service was rendered, thanks MedMen team! 👍🏼
Great, Beautiful New Store. I felt safe as they have security guard at the entrance. Joe gave me a nice tour and gave me an overview of the products and the process which i have no idea of. Thank you so much Joe for being informative and pleasant to talk to. Go and come see him. He will help you find a product that would be suited for your needs. The place is neat and clean
Heard MedMen opened so I figured I'd stop in to check it out. The store is absolutely beautiful and my favorite color is red so I loved the packaging and the building also. I was greeted when I first entered by Nicholas. Then had the pleasure working with Amelia and Melissa. They were very knowledgeable about the product and helped me find what was best for me. I had a great first experience at MedMen and I will definitely be back.
Heard MedMen opened so I figured I'd stop in to check it out. The store is absolutely beautiful and my favorite color is red so I loved the packaging and the building also. I was greeted when I first entered by Nicholas. Then had the pleasure working with Amelia and Melissa. They were very knowledgeable about the product and helped me find what was best for me. I had a great first experience at MedMen and I will definitely be back.