I had a pleasant experience during My first visit. Max was especially helpful in letting Me know about products I was interested in. Some particular strains are challenging to find in the local area, Sunnyside provides what I need! Thanks again, Max!
Kim was so great and a huge help! Minus one star because I can barely afford the products anymore but terrific flower!
Greeted by an awesome staff that made me feel welcome upon walking in the door. Took the time to explain everything to me and sent me on my way with everything I needed. Awesome spot!
Very polite and friendly service they have pretty much everything you needMy review is looking for the lady that came and in to make a purchase. She said it was her first time there. She just got her medical card. She was wearing a long black and white dress, black sandals, short dirty blonde her, this was on 6/16/2023 around 2pm . Anyone can help would be great.
My first time in a dispensary and Megan and Jordan were absolutely PHENOMENAL. They went above and beyond to make sure we were comfortable and felt right at home. They had no problem helping us and answering any questions! Thank you SO much Sunnyside!!!
5 stars for pheno hunting the craziest terps in Pensacola right now for live hash. They do got the tastiest stuffs for sure. 1 star for pricing and not having a mailing list to get on, or to be notified of daily deals. 1 star for pricing after your first time discount is over. It’s over. I can’t afford 70 dollar grams. I will take hard earned extremely gov. taxed money elsewhere. Support local business
This is my FAVORITE dispensary in Pensacola! The place is so bright and welcoming with the orange everywhere! The products are always up to par and the deals are usually pretty good! Megan & Jordan almost always seem to assist me and are the absolute best! They are always so kind and upbeat and make sure I am totally comfortable with my purchase. If you haven't came over to the Sunnyside yet, you need to!
My first experience with Sunnyside was AMAZING and refreshing. The team at the Pensacola Florida 9th Avenue dispensary was very nice and super helpful with everything. The staff went out of their way to help me find some things I could use to help with my specific symptoms I have and they got me going in the right direction- I’m writing this days later and the choices they recommended to me are working well to help me. They also had very helpful tips and wisdom I wouldn’t have ever thought about that will help this old boy long term! I’m thankful for the team who assisted me and I hope this review expresses that gratitude I feel for their work. If you haven’t given Sunnyside on 9th Avenue in Pensacola Florida a visit, you are missing out on quality products and services that you’re not going to get anywhere else I’ve experienced from other BIG named dispensaries. Please accept my humble THANK YOU for everything, to the Sunnyside Team who helped me.I highly recommend 👍🏻
Friendly and helpful staff!Exiting the Parking lot during rush hour might be difficult for some otherwise easy in and east out.I was in the store for maybe 5 minutes, by then my transaction was complete and I was good to go. I purchased ground flower, quality was A+. The flower was VERY finely ground and that's great for some situations but I roll up and prefer no filter so I prefer more coarsely ground but that's not gonna change my review. Definitely check this place out!
One of the best dispensaries in town! Great customer service every time we go and Alex is always wonderful.Highly recommended, the gummies and concentrates are top notch
Absolute great dispensary! Great deals and products and even better customer service! Alex is always so helpful with any questions that I may have.
Always a pleasure at Sunnyside. Great flower, concentrates, vapes and edibles. Veteran discount at 25% is awesome and competitive with other dispensaries. Staff is great, I love seeing everyone's smiling faces! Today i got MAC 1. I call it a time machine strain. One hit and you're 4 hours into the future all of a sudden, pain free, anxiety free. Shout out to Alex and Megan for awesome service!
Great caring staff! I stopped here while visiting my son. They have a great selection as well as nice gifts. (I bought a great cookbook!) They have an awesome first time patient discount and the staff was extremely kind and helpful. Special thanks to Nichole, Montana, Ryan & Dexter for making my visit special!
Referred by a friend since I like to try the different local dispensaries and provide recommendations to other friends, etc. I ordered Thursday morning prior to opening/Wednesday night in hopes of a Friday delivery and waited for two hours to get a missed call from the dispensary on Thursday. Upon calling back I was informed there was not an available agent. I called back a few hours later and was advised there was still not an available agent so the agent on the line helped get me scheduled for a delivery, but did not provide a timeframe, advised a driver would call in the morning. Well being I was paid today I had to go withdraw funds. Since I expected the driver to call me with an eta I did not think this would be an issue. Instead I receive a email saying my driver is en route this morning. I call to find out the eta and am told the driver would be there in about 20 minutes and the line gets disconnected. I call back to ask why I had not been called to schedule a delivery timeframe, to which I was met with apologies and “I’ll look into this”. While on hold with joana I received a call from the driver advising he would be to me in 30 to 40 minutes. When I switched back over to the manager for an explanation on why no one called me the day before for scheduling or the day of the delivery regarding the delivery, I was advised the driver stopped for an oil change. In an industry dealing with people with for example like me, a chronic pain condition, this is terrible customer service. I finally was able to get a discount for a future purchases since todays order apparently doesn’t qualify but honestly I won’t be needing it because I won’t be coming back. I’ll go back to Trulieve delayed deliveries over no communication and poor customer service.EDIT: on top of everything I was not provided the first time consumer discount. 100% avoid this place like the plague. I’d recommend muv or curaleaf.
The staff members here are great, very knowledgeable super friendly and easy to talk to. The various discounts and deals that Sunnyside offers are competitive with other local dispensaries. Usually a good selection to choose from for all routes of product.
What a wonderful and welcoming experience. Really. Most dispensaries I’ve visited have a cold, get-in-get-out and dark vibe to them. Sunnyside lives up to its name. Everyone was friendly, warm, and informative - from the Receptionist (I’m sorry, I’m blanking on her name) to Emily who helped me find a strain to help combat painful shoulder / rotator cuff inflammation. I HIGHLY recommend them for your MM needs. They will have my business for a long while.
Well this dispensary is new to me but I've tried it twice in the last month. Today I received my first delivery brought to me by Zack, who was wonderful. He was very quick and thorough. And so far I'm enjoying the products that I purchased, quite nicely. I'd have to say the prices are pretty fair and comparable, especially for the product that I got. Love the different options they have, as well. Have a feeling I will be returning.
I received absolutely phenomenal customer service when I decided to try out Sunnyside! I cannot express this strongly enough! I was welcomed with warm smiles and upbeat, happy positivity by each and every staff member I was helped by and even by those who were even tending to me. What a friendly and sunny bunch of individuals!!!Absolutely phenomenal personalities here!! Thank you Sunnyside staff! You are appreciated!! I look forward to seeing your smiling faces again soon!P.S. To the hiring team for Sunnyside: spot on in your team member choices!! This team+your product= happy patients!!!
I had a very good first experience here, the staff was super nice and knowledgeable! The only reason I didn’t give them 5 stars is because the only flower they offered when I went was pretty low potency. I’ll still try again though because of the staff.
My experience at this location was astounding I was treated with respect by the gentleman Dexter he made sure I found everything my doctor had prescribed to me and made a few suggestions which I was impressed by the level of customer service and attentiveness he displayed highly recommend him for a promotion or raise hands down
This was the first medical dispensary I visited after getting my card. After multiple people telling me it was a great place to go, I decided to go there and I’m glad I did.Very fast and easy process to get you in to talk with someone about the medication you need. The knowledge the staff had about their products was impressive and made it easy for anyone to understand. The staff also made me feel very welcome and everyone was all smiles the whole time. I left in a better mood than how I was before I came in!The products I purchased were awesome and high-quality. All the effects I got from the medicine felt clean and the edibles themselves are so dang tasty! (I got flower, vapes, and edibles).Oh, and the facility itself is decorated beautifully, pleasing to the eye, and so clean. Which, I personally loved.All in all, I will be back to use their services and look forward to my next visit. It’s gonna be hard for me to go to try other dispensaries in my area because SunnySide is gonna be hard to beat!
Such a awesome staff!! They helped me with some issues with some gummies "can I say their gummies rock! The taste and effect are great. Thanks for all of your help!
Fast, efficient, honest. They do what they say they are going to do. Put your money there good people!
The staff are very knowledgeable and I like the fact you can view some of there products in a glass case, while you wait to be seen.
A friend told me about this place so I decided to try it yesterday and was very happy with my experience. Everyone was so friendly and helpful. I was also very happy with what I purchased the. Good quality.
Pretty good. Well knowledgeable and super helpful with my first visit. I just got my medical card and I wanted to check them out. I will be back for sure
Staff is great, I’m sure some of their other product is good… but my flower and pre roll both tasted almost like… plastic. The smell wasn’t good at all, and I was praying it didn’t taste bad when I rolled it up and sure enough, it tasted just as bad as it smelled. Now I’m out $30 and an eighth on my recommendation 😕
Beautiful store in a visible crossroads. I stopped in and was treated stellar. Emily Ryan & Zach were so helpful professional & Polite. Im gonna keep it on the Sunnyside.
Today was my first day, and I will return! Customer service was top shelf, the greeting area and the show room was clean and sterile... the products, so far, are worth every penny! Thank You... much better than the Evil Empire!
Great customer service and great product ALL the time. Thanks for all the help Emily. Love the professionalism and expertise! I recommend all patients to stop by. You will not be disappointed.
First time visiting was on 4:20 and it was a great experience! The employees were so helpful and friendly. I bought a half ounce of Face on fire and it was great!!
Emily, Nicole B, and Jordan were the absolute best the other day when I went shopping. They were nothing but sweet and hospitable. I will definitely be going back, and asking for more recommendations from them as well!!!
Felt welcomed as soon as I walked in. Specifically Emily, she was a huge help with helping me find what I needed and had a huge smile on the whole time. Everyone else was extremely nice as well. I rarely leave reviews. But it felt fair for this place since it's gonna be my go to place for flower. They have the best flower in town imo.
Well I had found this dispensary through word-of-mouth thank word-of-mouth thank goodness I did I saw some great deals and there I haven't tried as much as I'd like to but I'm working on it and York and it's totally white and bright and crisp feels like you're on spotlight lol but whatever it looks great in there great products great friendly staff I'm all about that..... its Nice to go somewhere and have amazing customer service. And prompt. Emily had helped me the 1st time I had been there... Shes great shout out!
This was my first visit to a dispensary.Emily was so very helpful.She was informative and answered all of my questions.The entire process was enjoyable.I will be seeing them again!
Loni, Nicole, and Emily were all great in my shopping experience at Sunnyside. They were helpful in picking out which product would be best for me and my preferences. I also learned more about a new product that I previously wasn’t familiar with. The positive and friendly atmosphere is very welcoming and I will definitely be back again.
They finally have a product online I've been waiting for but if pre-ordered it must be same day pick up. Some of us live outside the city limits or have medical conditions that don't allow instantaneous travel due to schedule conflicts or transportation arrangement . I wanted to promote their business but after this warm greeting I'll just find another dispensary that places the customer needs higher the priority list when it comes to policy. Its not a black and white world so leaving room for some gray would probably not be a bad thing to add to your business model.
I just had one of the most pleasant medical dispensary experiences. The store is beautiful, the layout is efficient, and the employees are so helpful and kind! Emily and Ryan made sure I was dispensed properly and overall made it an enjoyable visit. Very professional. I would definitely recommend Sunnyside and visit again.
Seniors take note,you are a valued patient here.You will be waited on in the order you arrive, regardless if your a walk-in,or ordered online. That reason enough to ditch Truleive.I really got tired of being treated like a red headed stepchild... Waiting until they had no online pick up orders to shop, many times over an hour. Exceptional flower, nice people....tons of safe parking.
The staff was very nice. They got me signed up pretty quickly and even offered me 25% off my first order on top of the already pretty decent prices. It was nice because everybody seems like they enjoyed their jobs. I will definitely be back. The Nanner kush actually smells like bananas it smells so good 🙂
The products are all amazing, flower and carts are priced perfectly. My only concern is the prices of the concentrate, it is definitely fire and worth a little more but 100 a gram is a bit much for medication. I still recommend trying all Sunnyside has to offer especially the flower 🤙
Amazing customer service!!!!! As soon as you walk through the doors it is a wonderful experience. Everyone is extremely nice and knowledgeable. Great deals! 10/10 coming back again!PS I believe it was PB&J Otter 😉
10/10 experience from the MOMENT I walked in… I was engulfed by the positive atmosphere and beautiful set up of this new store- I was able to find exactly what I was looking for with the help of Emily explaining the stories behind the strain I was interested in 🙂 Drew was able to help me by telling me the locations of Sunnyside, down in south fl(where I visit often)Alex, Matt and Ms Loni we’re also there to help along the way- I’ve never had better service before. I willll be coming back here again and again, hands down the best dispensary in town
Best concentrates in Florida's mmj program.Alex from the tallahassee store was so great, I had to use a debit card and didn't have cash. I felt awful I couldn't give her a tip. Please change it so we can tip on our cards!!!! Also give her a raise.
These folks listened, shared and we all learned something. Nice clean, chill vibe. Thanks for coming to our town!
Best dispensary by far in Florida! Nicole and Loni made me feel so welcome and appreciated as a patient! The product quality is phenomenal as well!!! Great atmosphere and great vibes from the whole staff!
literally the BEST experience i’ve had at a dispo! it was easy to find, easy to park, super cute inside, and the wait was literally 2 minutes! + the staff was so welcoming and kind!