This is my favorite trulieve store and I’ve been to ALOT! They are always stocked and super friendly to us all!! Go see… what I mean❤💛💚read more
This place is my homebase. The employees are AMAZING and courteous and so so helpful. I refuse to go anywhere else.… Love Bartow Trulieve.read more
They are very friendly. My order was ready for me. It is super clean and only 1.3 miles from my house.
It’s always a pleasure going to this Trulieve. I have tried other locations but this one is by far the best. Great… thing they have going on in that store.read more
Everyone at the Bartow Trulieve is always so welcoming and kind. Miranda provided me with a great experience by being… friendly and knowledgeable. This store is always a pleasure to stop by.read more
I have always had a pleasant experience at Trulieve! Everyone from front to back is wonderful and very helpful. I… highly recommend the people and the product. Nice and clean!read more
I visited this location August 3rd. This was the best dispensary visit I’ve had out of many of them I have visited. My… bud tender was Nai B. She was amazing! She helped me go through the products to help me pick out which ones were best for me. I’ll definitely be back to this location!read more
I come into trulieve weekly and always get the best customer service. Today I was helped by john, who seemed really… happy to help me. Great crew! Love it hereread more
Love the store and the people who work here Especially Kev. Everyone is so out going at this Trulieve. Never have to… wait super long to get you products. Thank you Trulieve !🥰read more
Came to the Bartow location today and Christina and Valerie were both extremely professional and very friendly, and… very knowledgeable about the products they are selling I will definitely come back and recommend the store to a friend thank you.read more
I absolutely love the staff at the Bartow Trulieve, always super helpful and friendly! I don’t even go to any other… locations anymore unless I absolutely have to which is very rare. Eric is always super helpful and always remembers me which I think is great customer service!!!read more
Bartow needed this. Conveniently located in town. Nice access to the building and plenty of parking. Staff is friendly… and helpful. Very limited wait time. Enjoy!read more
They would be 5 star if they can ever get they system right order online just for them to tell you they don’t have it
I’ve been coming to this store for some time nowGreat people in there they all have great customer service they all… have great personalities I never walk in there and not see smiling facesthis one particular day I was having a bad day really stressed I went in there and serenity was working without her knowledge she didn’t know I was having a bad in the way that she made me feel so very comfortable and helped me with what I was looking for because I was having such a bad day that day I really didn’t know what I was looking for but she helped me and her customer service is just great she’s a hard worker thanks for being there .read more
Patient care is Great at Trulieve! Nikita is a Very good asset to this facility. Highly recommend
Very good location! Lots of strains always in stock and the staff is amazing. 10 out 10 in my book and staff was very… cool about a return I had and let me know about the discounts highly recommend this location it’s very big inside also not small and crampedread more
This is my favorite dispensary! I’ve wasted a lot of money trying to find what works for me. I don’t have to worry… about that anymore since I found Sandy! Sandy is very knowledgeable and very helpful! If you’ve had trouble finding the relief you need, talk to Sandy!!read more
Kevin is the best! He makes great recommendations and is always so polite! Always a wide variety of products and… they have great sales. They know their stuff!read more
Awesome dispensary!! My new place definitely. Roomy and spacious and excellent staff. If you’ve been to the North… Lakeland dispensary you need to change to Bartow ASAP! North Lakeland has no parking and I always ended up waiting a long time even for Express. You will be pleasantly surprised at the service in Bartow and you can even park easily!read more
This Trulieve is one of my New favorites, William was awesome ! Great knowledge , suggestions, and patience. This… location is conveniently located right off US Highway 60 and is my new go to spot when headed across the state! The entire staff was friendly from walking in. No wait all on a Saturday afternoon! If your in need, Head to This Truelieve ! ! ! Picked up some fantastic new Flower, time to enjoy the weekend!read more
Staff is polite and helpful but forget about getting what you came for. My orders always get placed at this TL but… never fulfilled. They Never Update Their Stock. What’s the point in picking a medication, wasting gas to go get it ,and it to be out of stock. Second time this location messed up my order for the same purpose. Done shopping with this dispensary. If you don’t have something or more like anything in stock do a better job of keeping patients and the website updated. Total joke TL…read more
Nicely laid out dispensary. Good selection. Reasonable prices with good Sales and Discounts. Helpful and friendly… staff. My new favorite dispensaryread more
I thought I would love this dispensary, however Taylor the manager with blue hair has a deplorable attitude. Ms. Taylor… could greatly benefit from some customer service training. Especially, as she’s within a management role. Ms. Taylor’s body language in my personal experience was rather off putting. Ms. Taylor rolled her eyes at me, as I was explaining to her I’m a new medical marijuana user. Ms. Taylor also challenged the authenticity of my coupon card in a rather disrespectful demeanor. Ms. Taylor explained to me how she is the manager and she has never seen my coupon before, as she’s touching her hair and fluttering her eyes. I explain to her numerous times how I acquired the coupon, yet her attitude stays sour. Eventually after at least 15 minutes, she honors my coupon. I would like to keep my business with this dispensary, however I’ll call in advance in order to avoid Ms. Taylor. It’s unfortunate the manager was the only one with an unprofessional demeanor. Thank you, to all the other staff however. The warm welcomes of Ms. Taylor’s employees are the only reason I will be returning.read more
Nai B is the best! She always has a smile and makes you feel welcome! I highly recommend this location!
Good product but very slow, expect to spend 30 to 45 minutes just to get back. And my prescription was ordered on line,… thinking it would be faster. I got her at 5:05 and it 5:58 🤷🏿♂️read more
This location is great! Always super helpful! My latest visit Ashley went out of her way to help me find the best… product for my needs. Highly recommend her and this location!read more
The staff is always nice and very helpful, the only bad thing I have to say is EVERYTIME I place and order when I get… there they have to come out and tell me at least one thing they are out of, sometimes it’s the whole order, so then I have to stand there and scroll through my phone and try to frantically find something else, it’s always more money than I expected too. I don’t think the employees have anything to do with this and they are always very nice and helpful.read more
Still the most awesome place. Nai B is one of the best! Always cheerful and helpful! Kudos to all the staff!I just… had the most incredible experience. I had to make a return due to incorrect info on the website. Deanna treated me with kindness and respect. The return was handled effortlessly and I left with what I was looking for. This level of customer service is almost unheard of in today’s society. I will not shop anywhere else..customer for life!!read more
Bartow needed this. Conveniently located in town. Nice access to the building and plenty of parking. Staff is friendly… and helpful. Very limited wait time. Enjoy!read more
Nai B was the absolute best!! She helped me with everything I needed!! Will definitely come back here! Great customer… service 😎read more
5 stars for the receptionist who looked up my online order to see why I was never contacted about it. She was very… friendly and helpful. 5 stars for the person she got to assist me with actually getting my order. She offered me options to replace the items they did not have in stock. She was very friendly and answered all of my questions. 1 star for whoever was supposed to call me about my order since some of the items were not in stock, and instead of calling, they just left my order unfulfilled. I waited several hours and heard absolutely nothing from them, so I drove to the store to ask about it.read more
They always have the products needed. My husband is a 9 year cancer survivor. Medical cannabis heals. The people that… work there. Are always very helpful. Quick service. Recommend this location.read more
Absolutely love Trulieve! They are superior at the Bartow location! Ask for Nikita! She’s extremely knowledgeable and… takes the time to help you find the perfect medication that will truly be most beneficial for your need!!read more
Ashley and sandy are awesome! Both times I’ve came in they assisted me and were so helpful and quick with my orders!… They make shopping at Trulieve a true pleasure!read more
I just had the most incredible experience. I had to make a return due to incorrect info on the website. Deanna treated… me with kindness and respect. The return was handled effortlessly and I left with what I was looking for. This level of customer service is almost unheard of in today’s society. I will not shop anywhere else..customer for life!!read more
The staff at this location was amazing. Mauro &. Tammie catered to all my needs. Answered all my questions and were… super knowledgeable. They also had a great selection. They had everything I needed for my elderly mother and I will definitely be going back because of not only their high caliber customer service but also because of how comfortable and confident they made me feel when selecting the right medicine for my mom. Thank You Truelieve Bartow! I’ll be back.read more