Very competent and professional staff members. Cordial atmosphere and very efficient system. Waiting is always minimal!… Best deals in the state of Florida! Before you go there look Trulieve up here! You will be glad that you did. Thank you so much!read more
Great people, great service, but their express pick up needs to be improved upon. Twice I’ve placed express pick up… orders in the morning and never received a text advising that my order was ready. When called five hours later to check the status I was told it “was being packaged.” I ended up cancelling and went to a competitor.read more
Christian guided me with patience through this new experience of my fist time in a dispensary as a new cardholder . … He pleasantly explained so many details and I am so appreciative. I feel my medical issues are being recognized and I am on my way to workable solutions. Thank you so much Christian. Your help was outstanding.read more
New customer and new to Medical Cannabis. Went to Trulieve in Eustis to see what they had. Luis O. helped me and he was… fantastic. Very knowledgeable and thorough with explaining all the options and differences of the various product. I learned so much. Knowing they stand by the products was also good to hear. I will be back and in large part because of Luis O.read more
What an great experience as for myself being not able to hear. Staff are friendly and welcoming place is cold and… clean, prices are great when there hot deals going on…. Luis O he was Excellent help with my flower Purchases few days ago gave an great Recommendation and it’s helping with my health issues. Hope he help every time I come. Plan to try ask about how to use the refills on pen if I could… Overall I’m very happy will come again. Went again today excellent service doesn’t rush you out. Have questions ask them they glad to help. Wish I know her name give her credit too. Thank you both making me feel welcomed!read more
I just want to say I always have a great experience when I come here. Excellent service, great communication, and… professionalism. Shout out to Luis Ortiz for always providing Excellent service and natural experience! Highly recommendread more
First time visiting a Trulieve, the eustis location was very nice and clean. Receptionist was very friendly! Mr.Luis O… my bud tender was the best part of the experience by far. Took him time to make sure and understand what I was looking for and based his recommendations of that. Didn’t force any specific product on me and answered all my questions. Real good dude. Over a great experience I will be back.read more
This location is by far the best, I’ve been to Clermont and lady lake and waited for over an hour each time. Eustis is… fast and efficient, have never had a bad experience in over a year. Dawn is hands down the BEST budtender!! They are all nice, but she goes above and beyond to give the best customer service, is attentive and very knowledgeable and helpful!!!read more
At first I may have given this place 1 star, notice the difference. So do I, absolutely blew me away with some of the… quality and definitely the record breaking potential they are capable of I am blown away myself.Not my favorite waiting room type style, could definitely make it more chill, possibly show off and sell merchandise shirts, rigs, etc… im sure they will figure it outread more
Everyone has been pleasant and helpful. So far their products have been of high quality.
A WONDERFUL CUSTOMER SERVICE EXPERIENCE! I clogged my vape pen and accidentally broke something trying to clean it and… they replaced it with NO QUESTIONS ASKED! DA – Dawn and the Trulieve Eustis team/management are Grade A in satisfying their patients!! Forever a customer!!!read more
These people are amazing. All the staff is incredibly informative and helpful. So many choices and different products… to help with your life. Highly recommend if you are in need of medical marijuanaread more
Every time it’s something different always bs with these people they’re lucky they’re the only dispensary for miles or… they wouldn’t have business I hate this place more and more with every visit build other dispensarys around hereread more
I’ve tried several other nearby dispos,This place was not only had much better employees but product was pretty… good.We showed up 15 mins to close and our bud tender was still very attentive. I grabbed a pre jarred “special” expecting it to be be mediocre at best and it was surprisingly some decent product. (I will add I’m originally from a legal state, so my bar is set a little higher) this location did an exceptional job.read more
The staff is always very nice and they all do a great job . David was my budtender, and he went above and beyond to… help me out , very kinda and easy to talk to. Over all a great experience .read more
The wait and lobby sucks (what’s the point of placing an online order?!?!?)THE BIGGEST ISSUE: I ended up not making a… purchase yet it showed as dispensed in my account records. I contacted support two days later and they said it falls off in a couple of days. Two weeks later I had to put in a support ticket. There is definitely something fishy happening at this location.read more
Very helpful and professional. Some of the nicest people to speak with as well.
Trulieve Eustis is an amazing place. The employees are all very kind and professional. They are kid friendly in case… you can’t find a sitter for your pick up.They even play with my kids while I’m there. They have a drive thru that they use when they have enough people working, it really saves time for me as a single parent. 6 stars outta 5 😁read more
The employees are great but as time goes by it gets worse. Slower and slower. Wrong products always have to wait even… when I check in ahead of time. The drive thru needs to stop being advertised because it’s never open when it says it is. ORGANIZATION AND COMMUNICATION would be great!!!read more
I always feel welcome and well severed when I go to trulieve. Its super clean and inviting. There products are the… best. Going again soon.read more
Always a quick in & out, and usually have what I need. Good customer service and a good amount of stock. And they… always seem to have the items I want in stock, more so than other locations.read more
This is the slowest dispensary I have ever been to. Consistent with getting slower no matter how many ppl are there
Very nice and quick service. Great daily sales and employees are helpful.
I went to Trulieve looking for a specific strain and was told they didn’t have it Dawn (my budtender) went out of her… way to find it for me then confirmed they had a few left and took care of me she was phenomenal and a big part of why I will go back in the future all around excellent customer service and a great attitude and experience would absolutely recommend!!! S/O to you Dawn!!!!! 🙌🙌🙌read more
Good service usually has some kind of deals going on just have to pay attention
Going in the store is great! Don’t bother using delivery until they figure out how to! If you like to pay for delivery… and wait, sometimes several days, sometimes no contact whatsoever, get the wrong OR defective product, expect to pay for delivery for them to get it right. Growhealthy delivers for free and they know how delivery works!read more
I visited your establishment on January 16 2022. I was very pleased with how quickly I was checked in and seen. My… order taker was very knowledgeable about the products. He suggested that I try a Mandarin Cookies Indica strain flower. I took his suggestion and it was phenomenal.read more
Staff is always very helpful and knowledgeable, go out of their way to make sure you get what you want. KAYLEY is… always helpful and courteous.read more
Ugh, it’s a love hate relationship with Trulieve.. It’s not the employees,they are great! The location is good,so glad… to have one closer then a hour away. Gets alittle busy and drive thru works sometimes,never when it’s convenient. But guess still working out the kinks. I have been happy with the product and the price. Missing some of the “seasonal stuff” but love the verity and quality of the product.read more
The eustic trulieve store is by far one of the biggest and best around. Everyone working here is so polite and swift.… Monica L was my bud tender today and she was the fastest yet!read more
I’m in and out of this location a couple times a week. The staff is amazing all the way around, very professional and… knowledgeable. If you are fortunate enough to have Abby helping you she is nothing short of amazing. The last couple times I’ve been in she has gone above and beyond to help me find what I need. Big thanks to Abby and the rest of the Truileve family.read more
I love how friendly they are and the great service they provide. Jadin, Chris and Ellen are awesome, super friendly and… knowledgeable.read more
My go-to dispensary. They’re local, they are very friendly and helpful. A great crew over there. Thanks for all the… help!read more
Tonight was my first time at Trulieve and the staff was great. The environment was excellent! Colton was the person… who helped me find what I needed. He was very patient and super friendly. I would recommend Colton for a first timer for sure!read more
Main dispensary I use. Pay attention to site for good deals, THC still needs work displaying prooer amount online. Once… a 19% listed online was 29% when I got it, but same for the opposite 😂Just about all the workers I encounter are super helpful and knowledgeable. Hunter is a friend of mine so it’s cool to see locals that treat you well here 😎read more
This place is great they treat you with great respect and help you with anything. Love the place need more places like… this one. Thanks to all at trulieve.read more
Absolutely the best dispensary I’ve been to. I’ve tried a few different ones but always come back. Usually no more than… 5 minute wait for pickup orders. Very organized and polite- everyone is great. Free water and bracelets too as well as endless promos nearly everyday. TRULIEVER FOR LIFEread more
I have been here several times. Everyone is always so nice and very informative. Super happy.
I love them all they always treat me very well!Constant sales and promotionsThey are everywhereAmazing return… policyFriendlyStock goes fast!..what does that tell u? I’m sure trulieve is trying to help everyone with medical cannabis products!..but hey its life!✌☝💚read more
I think they’re having issue with their sales. 40% off 60% of our stock served by 40% of the staff giving 100% effort.… When you have a demand and the ability to raise your supply…do it.read more
It’s just a Trulieve but I have never had a problem. The staff is nice and friendly. If you can get there before… everyone gets off work there’s never a wait. Plus there’s a ton of fast food chains within walking distance.read more
My first visit and I was so nervous. They took great care w me. Very clean, efficient and knowledgeable.… 👍👍read more
Front desk very rude, 0 customer service or courtesy.Placed my order 1hour previous and showed up checked in only to… have 4 walk ins taken before me.Absolutely the worst dispensary, go to MUV or Fluent where they appreciate your businessread more
Trulieve hires excellent staff.Just met Kayley at Eustis store & she is a total sweetheart as well as great at her… job.So very happy with the new store and all their excellent staff.Kudos Trulieve!!read more
The Eustis location is amazing! The manager Laurie helped my 86 year old mother helped her get back on track with a… daily plan recommended by her doctor. Laurie was professional and compassionate and very knowledgeable. We left the Eustis location completely satisfied and my mother is doing much better!A special shout-out to Chris, Ray and Jessica for all the help I’ve needed also with my many questions! Lol. They are also amazing!read more
Trulieve ROCKS! My new, local location is easy to find, and a very professional staff. I’ve been in 6x since 420… opening and find that everyone knows their sales, strains & discounts, and willing to share all the stats, to ensure i am buying what I am looking for.read more
Much better than the Villages location, can tell you that right now. Always great specials on products, staff knows… their stuff and the place isn’t pushy like some others :|Only issue I have is most of the time if something is out of stock, they just remove it from my order and I don’t know until I get there. Happens more often than necessary, but so far with this particular location it only happened once. Villages, eh.. I’d drive here instead.read more
Awesome experience! Super fast! Amazing deals on Ground Flower!! Preston is the man he’s very helpful best person I’ve… ever seen in a dispensaryread more
Friendly and Knowledgeable staff, eager to with any questions or issues. Great building and very convenient… location.The associate Raymond made sure that I had everything that I needed with a big order. I would definitely recommend this location and business!read more
Very polite and professional. Greeted me and checked me in fast.
I’m always in and out faster then any other location.Aka Tr0ubledLife
Awesome experience! Super fast! Amazing deals on Ground Flower!!
So professional. So nice. Great store! A+
Nice store, friendly staff
This location is so fast! I’m usually waiting in the truck on my boyfriend for forever, and he was in and out. Not only… were they quick and helpful with their service, they also gave my boyfriend an extra hat and T-shirt for me.read more
Really well done very fast and efficient!