Took someone that did an online order. Within 5 mins of them ordering it was ready. The drive through was quick. They were happy.
I arrived at about 8:35. Shelby made sure to sigh loudly and act exasperated with me because I was there shortly before close. When I asked if I could look at the pre-roll bin, she walked away from me and made sure to let me know they are closing two times within 120 seconds. She then walked away from me and went straight to the back. I’m not sure she realizes this, but there are plenty of dispensaries to choose from and a lot of people don’t mind driving. I’ll make sure to hit the dispensary in Tallahassee when I get off instead of buying from here. You should, too.
I love this store! Always friendly and helpful staff. I always stop here while traveling.
They truly go Above and Beyond Customer Statisfaction. They're always Kind and Fast with Great Products. They always got Great Deals too. Plus, they put up with me, lol. I'm a little crazy these days. I have and L5-S1 collapsed, bulging disks, so you know. I love them very much. Awesome Employees too. Trulieve with you I can manage my pain, Thank You for being You Trulieve. I HIGHLY (LoL) Recommend going to Marianna Trulieve.
I would like to give a huge shout out to Kyle @ the Marianna location I rate him a FULL FIVE STARS ⭐⭐⭐⭐⭐. He went above & beyond my expectations in the drive thru pickup line. Not only was he moving the line with 4-5 cars ahead of me, but he looked into my rewards and saw that I still had an unused first time discount which saved me a good bit of money. My original order was $150 for the prior day sales, I couldn't make it before close that night, I only come out spending $83.20. awesome job kyle thanks
Great customer service at the Marianna FL location! The store is always clean and everyone has been very polite and professional.
The employees a super nice, I originally had my review at 1 star. Here lately things have seemed to be better, wait time have been cut down alot. I'm glad to see things getting better here, I love to shop here and as long as things stay good I'm happy.
2 months later after Trulieve says they're working to fix the whole 1 employee situation.... nothing has been done and were still sitting 10+ patients deep inside and in the drive thru. Get it together Trulieve.
I dive a long way from Dothan to come to this dispensary. Tried to call the store several times along the way.. I rush and get there 5mins b4 closing time and got turned away. Do they understand the price of gas these days. I have never had an issue until now. Really would suck to have to look for a different dispensary. I’ve been coming here since you all opened. But people have lives and issues that they can’t always make it rite on the dot. But turning me away five mines b4 time really got to me. Seem like none of the employees care about the customer service at this location. 😞
This store has over 20 people in the waiting room and only ONE worker in the back. Literally only ONE person. This is absolutely ridiculous. There is absolutely no excuse for this. One guy says he’s been waiting over an HOUR.
usally Friendly employees , helpful...Fast service..Clean & fast... I have to take my review back today got most unfriendly!! Needed an attitude adjustment... not friendly!! Or helpful...I hate say anything but today's visit I will. Order online from panama city beach from this point on..She actually ask cause she was so unhelpful!! When I actually saved alittle I ask her. Get me more of an selection.. she had a horrible attitude like .. she didn't need to be up front 😒 I'm a friendly person & treat other with respect.. when beach store 😍 treats me friendly & answer questions & are helpful...no it wasn't me with the attitude it was girl not respectful to her elders.. 😑
Always my number 1 place to go and i am so happy to have one closer to me than panama although i love all Trulieve stores marianna is near me
It's amazing depending on which employee you get! Some employees just act like they would rather be somewhere else. They could also be a little better with wait times, but overall not a bad experience at all. Very clean and organized.
Courteous and knowledgeable staff. Very clean facility. The website is pretty easy to use and the drive through window is convenient. They have a great rewards program.
The customer service was abysmal—staff are very rude. The manager was especially unprofessional, dismissing my concerns without any attempt at resolution.To make matters worse, I was fed blatant lies about the competitor across the street. Trulieve staff claimed competitor sells defective/empty product to customers with no choice to return product, but having shopped there myself, I know their products are of significantly better quality. It’s disappointing to see a business resort to dishonesty instead of improving their own offerings and service.I won’t be returning and would recommend others to look elsewhere for better products and honest, respectful service.
Very helpful staff! Everyone is always extremely kind.
Love the workers. They are all very helpful and friendly.
Poor customer service on behalf of Carrie that works there - always rude and unhelpful. She never explains the process and multiple encounters have left a sour taste in my mouth for this location.
Our first and favorite Marianna bud tenders. Fast (even if always busy), informative and patient with our needs. Plus better prices! Thanks y’all 🌱🦖
Love this location! The store is very clean and well organized. The store manager is doing an excellent job and deserves a pat on the back. I highly recommend this store 👌
I love the staff and how quick they are the pricing most days aren't the best but some days are great depends on the day.
Derek is great !! Knowledgeable and professional!! Knows his stuff!! Always has a smile on his face and helpful. Makes my visits all the more merry!!! Love yall!!5 star 5 star 5 star!!!
All the staff is awesome, was a true dedicated regular of tallahassee location until recently. I love the location is closer to home, I enjoy its not as busy as expected as well. In and out is pretty easy.
The people at the Marianna location are amazing first Veronica the absolute best makes you feel amazing about the stuff you buy them Kirsten she's very cool and knowledgeable and very helpful then you got Ashley also very sweet and always smiling I love to see that and then we got Derick the beard guy he to is one of the top guys at the Marianna location and then Jeffrey and the tall guy I think his names Bryan or something not the general manager he's good to always making sure your happy and smiling y'all did a good job with the Marianna store thank youY'all keep it up and bring out some of the good stuff y'all got
Stock was excellent The first couple of weeks they need to keep it up they got real light on everything but the staff is awesome never too long a wait just gotta get the inventory straight
Nice, friendly, and respectful associates, that are very proficient, efficient, and thorough, which makes it go so much faster and easier for everyone
I like going here, it's very convenient and they are fast and efficient with their online orders
I love this place! And it's so amazing to have a Trulieve in my town!
Staff here is awesome friendly helpful and professional. Problems at this location is the medical cannabis selection is weak. Never much to choose from.
So grateful for this store... Staff is very professional n the technical bugs are being worked out.. they are getting it together.. been there several times since they have opened... was in n out in less than 15 minutes..I refuse to go to Panama City Beach
Thankful I don't have to drive PC or tally..it's only 8 min drive. So thankful on that. And Mariannas finally building up. 3 or 4 coffee shops are about to open up too! All exciting. So far so great. Needs stay stocked tho cause y'all bout be really busy 😂
They just opened and it shows.Bud tender could use some schooling.Over all a great experience