Trulieve Marijuana Dispensary and Delivery in Orlando, FL

4544 North Orange Blossom Trail
Orlando, FL 32804

Hours of Operation:

Monday – Friday 10-8
Saturday 10-5
Sunday 12-5

Payment Methods:

Cash & CanPay Accepted
ATM Available

Dispensary – Open

Orlando – A Trulieve dispensary located at 4544 North Orange Blossom Trail to service Orange County medical cannabis card patients is now open. Trulieve, one of the best dispensary brands in FL, strives to bring you the relief you need in medical marijuana products you can trust.

The cannabis plants Trulieve cultivates in its nurseries for their open dispensaries throughout Florida are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible.

The Orlando Trulieve staff is well trained to work with local certified doctors in the area to provide the proper products and the correct dosage to ensure patients get the proper care they need.

TRULIEVE MARIJUANA DELIVERIES RX – AVAILABLE NOW!

Trulieve medical cannabis products in stock are available by delivery to your front door in Orlando and throughout Orange County. Order online or over the phone and have your medical marijuana products delivered.

Trulieve Low-THC High CBD products are available for patients who need non-euphoric care. You can call 844.878.5438 or email [email protected] to schedule a delivery.

$25 Delivery Fee Statewide

Trulieve Florida

What People Are Saying

Rogelio Leon
Rogelio Leon
17:16 14 Nov 19
This place the employees and products have always been great to me and I’m usually in and out in a timely manner especially using their app. Highly recommend this place to anyone!! Thanks Trulieve for everything.read more
Mrs lee
Mrs lee
23:04 13 Nov 19
My personal experience has always been pleasant. The helpers are so personable every single visit. Even when some customers are mean, they remain professional. Today Chris went above and beyond to get the best medicine that works for me. Forever a customer and will be referring many people. Keep up the great work mates!!!read more
Cathy WG
Cathy WG
17:56 11 Nov 19
This was my 1st visit to Trulieve and will not be the last! This is a wonderful very professional and efficient environment from start to finish. I’m rather new to all of this so quite unfamiliar with all the differentiations between strains etc. However, Emily H put me quite at ease. Her knowledge base was incredible as well as being very patient and kind with me answering any question I had (there were many!). With her guidance, I was able to purchase exactly what I needed and knew in advance what to expect! All was very much appreciated!read more
Bradley O'Connor
Bradley O’Connor
16:43 01 Nov 19
Came here because of product availability issues in my town. The parking was kind of wild as people have to park on the grass. Very happy with my purchase using online ordering. Surprised the parking lot was so full for so long as I got in and got out super fast, like under 20 minutes. The staff are cool.read more
Sue H
Sue H
20:30 30 Oct 19
I have been coming to this location since it opened and never had issues with product availability. Now they seem to always be out of flower. Even on the days they get shipments, it seems to be gone right away. I placed on online order today and received a voicemail instructing me to call back. I spent an hour on hold for someone to tell me they were out of the product that I had ordered. Why keep opening more stores when you cant keep up with the demand of your existing stores?read more
Frank Bainbridge
Frank Bainbridge
17:21 24 Oct 19
First trip was excellent. Second visit was not at all good. Not only did they have zero flower – none – I got a bit of a snarky attitude from the guy waiting on me. I’ll find out tomorrow if 3rd time’s a charm. Or not.read more
Ryan Wagner
Ryan Wagner
15:18 21 Oct 19
As a medicinal marijuana patient, I love Trulieve. They have the widest variety of products that I’ve ever seen in a FL dispensary. They do really need to update their website regarding the products they have in stock, bc it’s never correct. And they run out of flower VERY fast, but this is kinda expected with any shop. Good prices, great products, highly recommend.read more
Sarah Wright
Sarah Wright
12:56 20 Oct 19
Friendly staff and alot of selections! They have awesome deals! Only down fall is it takes a while, but other than that, it’s a nice store for what your looking for.read more
Stephanie Salyers
Stephanie Salyers
14:27 10 Oct 19
I really liked Brian, he was super informative and told me in detail about every product. Really great store. All the patients said they loved it. Wait is like 20mins. Not bad. Prices are decent. Staff super friendly.read more
Toothpick 245
Toothpick 245
17:12 22 Sep 19
Absolutely wonderful staff, service and products. From the people at the front desk to the security personnel. Everyone was helpful, informative and polite. I experienced a minimal 5 to 10 minute wait and the staff was very informative. Best quality flower and concentrate in the Orlando area. Love this place lol.read more
dont worry
dont worry
22:49 20 Sep 19
If you are African American stay as far away from truelieve. The workers in there do not respect us or our business, they will turn us around and lie and say they have no flower. While another white/Hispanic person is at the register making purchases on any and everything they want with respect and the golden treatment. Grow healthy is better in quality and quantity.read more
Brad Byrd
Brad Byrd
16:22 13 Sep 19
Can’t run a retail store without any product. The availability of flower is sketchy at best. Yesterday they did not have any flower as best as I could tell and today there is a whopping one choice. Staff is great and product is very good if they actually have any. Walk in at your own risk you may be leaving empty handed.read more
Mark Severson
Mark Severson
12:53 24 Aug 19
Never thought in my life I’d be going to a store like this. Whole experience was surreal. Very helpful staff. Unfortunately the price is a bit higher than I thought but they do have discounts to offset the cost of the medicine. Quality product though. Very impressed with the overall quality of what I bought and the professionalism of the employeesread more
Melissa Harris
Melissa Harris
19:33 14 Aug 19
I love the staff here. Always so friendly and nice and eager to help. Answers all my questions and some. My favorite dispensary guy is EDDIE!! Make sure to ask for him because he will have you smiling the whole visit.read more
Sara Oh
Sara Oh
11:20 05 Aug 19
Excellent location! The staff is always super friendly and knowledgeable. Andy spent extra time explaining the differences between cartridges and offering suggestions based off of my preferences and I ended up loving his recommendation (it might be my new favorite strain)!Skip the line and order ahead and WAIT UNTIL THE TEXT MESSAGE to go pick up – I’ve never spent more than 2-10 minutes waiting for checkout.read more
Kenneth Casanova
Kenneth Casanova
00:15 05 Aug 19
Eddie hands down best and most knowledgeable patient consultant. Trulieve as a company is great, there product always gives me relief never once complained about any products. And I barley seen green crack anyway but trulieve got it!!!!!!!!! I FROM THE BOTTOM OF MY HEART THANK YOU!!!! Not sure if they have Jesus him self blessing every batch or fairies trimming but there bud is gorgeous!read more
Gene Fowler
Gene Fowler
00:33 04 Aug 19
I have to update my review on Trulieve because they have come a long way in making the experience better. The Blue River Rosin is the best concentrate on the market in Orlando and that’s a fact. I’ve had 50/50 experiences with availability of flower and I’ve had higher thc content from other dispensaries with no wait times so it’s really a mixed bag. Would like to see more Blue River products like Flan and A that would be sweet.read more
Douglas Gomes
Douglas Gomes
03:52 03 Aug 19
Truly a wonderful experience. I have read past reviews of this exact location and was dreading going for the first time. Long waits, no parking, hard to get to, etc. I am not only a regular now, but I highly recommend! I’m usually in and out in 30 minutes or less. These people are super polite, knowledgeable, and professional. What I love the most is the way they have marketed their products. From selection to price, you WILL find your meds for how much YOU want to spend! Unlike other dispensaries. Not knocking the other guys at all. I actually go to different dispensaries based on different needs. This is how I can add my 2 cents… But this is my GO-TO!!! Please try for your self and go prepared. I have seen countless people who are not prepared and yell at these guys for no reason other than being unprepared themselves. Hope this helps.read more
Terry Schweitzer
Terry Schweitzer
16:42 28 Jul 19
I absolutely love this place, especially Chris Clark, he is very knowledgeable and can explain all of the products in great detail. He always takes his time and listens to your needs and I just can’t say enough wonderful things about him. I wish more places had people like him working for their company. Definitely recommendread more
Michael Hernandez
Michael Hernandez
16:39 28 Jul 19
Jefry Martinez was incredible. He really took his time in explaining some of the newer products and helping me do an exchange. A great friendly experience would recommend this location to everyone.read more
Obie Diaz
Obie Diaz
14:40 19 Jul 19
Felt welcomed & cared for by their staff throughout the whole process. I really was at a loss of information until Eddie helped me understand the medical benefits of each product which made me feel comfortable with the choices. Thank you to Eddie and the crew for their professionalism and hospitalityread more
Richard Meston
Richard Meston
19:22 07 Jul 19
Staff was super helpful and pointed me in the right direction. Helped point me in the right directions and were knowledgeable about the trains that were best for my needs. Also, were very helpful in getting me the best deal and this brand offers rewards points!read more
George Porter
George Porter
16:23 06 Jul 19
I ordered online at 6am Saturday morning. Got a text at 9am saying my order was ready. Picked it by 11am home and relaxing!!! Keep up the hard work Trulieve! You are getting it done.😎read more
Rafael Roldan
Rafael Roldan
14:48 25 Jun 19
Did not have luck on the product I was looking for but it’s on me did not call just show up, clean! Professional and staff super great! Honestly this going to be my dispensary for now on… products rate are great! So if you are looking for a good dispensary and are from Orlando area this is the place to hit!read more
Gannicus Ether
Gannicus Ether
12:49 23 Jun 19
Trulieve obviously has some of the best products around town if they can keep there store stocked! I placed a Online order in the morning and showed up before they closed, to only be told the order still wasn’t FILLED! (That’s 6hours and the order still wasn’t ready) Trulieve can barely keep Shatter and CO2 Oil in Stock. I’m glad more dispensaries are popping around Orlando to give Trulieve a run for there money. All I can say is good luck when actually trying to purchase product from this dispensary, you’ve been warned…read more
Nancy Morales-Benitez
Nancy Morales-Benitez
21:12 21 Jun 19
Love this new location! I the staff and facilities are great! Juaquin helped us with our order and was very knowledgeable and patient explaining new products. This will definitely become our go to dispensary.read more
Anthony
Anthony
02:46 21 Jun 19
The product here is amazing, but the order process is very stressful. Ordering online doesn’t guarantee your products will be in stock, and you can still end up waiting an hour to find that out. Long waits anytime I go, and the waiting room is very… uncomfortable. Any other dispensaries in the area always have me in and out within minutes. Hopefully when they open the new location things will get better.read more
Les Stone
Les Stone
17:21 19 Jun 19
Trulieve is truly the leader in Florida. Good products, variety of pricing, and online ordering to save lots of time in the store waiting. They have discounted sales, and text updates on productsread more
Ryan Reid
Ryan Reid
14:49 11 Jun 19
GREAT product, friendly staff, I pass by 3 other dispensaries on my way to Trulieve. Yes parking lot is smaller and chairs in waiting room could better. Other then that great experience.read more
Jeffrey Schwartz
Jeffrey Schwartz
19:53 03 Jun 19
Ordered online and waited the 3 hours you are supposed to wait until you can go in and pick up. The store ran out of stock of flower and I got a phone call telling me they did but the store did nothing to better the situation by saying we have this in stock to replace your order. I was just told the flower was out of stock but what about what else is in stock? I still want something. You really just going to leave someone hanging after I waited 3 hours. Fix your computer system. I can’t wait until other stores get competitive prices so I don’t have to deal with this company. We order online and still wait an hour when we come in a pick up. What happens if I had a disability you really just going to be like hey we are sorry you waited 3 hours but now your’re struck. Build a wheelchair ramp in your store.You guys need to work out your computer system now.read more
Cassandra
Cassandra
22:45 31 May 19
Shelves do not stay stocked and they cannot handle the influx of people. Express pick up takes about 40 minutes because no one will just get what they ordered, they have to add onto their order. The product is good, employees are GREAT! Bring a book and be preapared to wait way too long.read more
Dominick Graf
Dominick Graf
18:55 29 May 19
Love this place. The staff is amazing and super nice and helping. I just wish they would stay stocked with flower.
Ashlee Nash
Ashlee Nash
13:02 21 May 19
Very friendly, fast service. They explained everything to me that i needed to know about cannabis. You walk to the back when they call you and it’s like heaven nothing I’ve never experienced before. They had different products that i didn’t know existed. The young lady explained what strains do what and how they will help very helpful and friendly. It was such a relief to just go and buy legally. I will be deffently going back. The product is amazing and i feel so much better. Thank you trulieve.read more
Stephanie Flores
Stephanie Flores
20:36 17 May 19
This place has good flowers, but I got to say the customer service is not that great. You’re gonna wait at least an hour to be seen even with a pick up order. Even if you place your order they run out of things and you might not get that order you placed. I’m so upset because they’re a good company but that wait time needs to be worked on.read more
paul snyder
paul snyder
16:11 15 May 19
This place is great! Super friendly staff, and even overwhelmed with people they keep smiling and work hard to get people through fast while still giving each person unrushed one on one time for questions and consultation. This place also has flower on some days, and product is excellent. Price is high, which seems standard, but they offer coupons, I had 3 to choose from on my first visit. They even have a loyalty program.read more
Joshua Schulenberg
Joshua Schulenberg
18:46 14 May 19
I have to edit my review. The service has gone way downhill. They do not answer the phone or return calls. The building and parking lot are a joke. They have tip jars which makes them look cheap…like they don’t pay their employees enough. They also charge a delivery fee which is apparently something they do not do in S Florida. I will be taking my business elsewhere.read more
Tony D
Tony D
00:45 30 Apr 19
Trulieve has some of the the best variety of cannabis products out there in the FL mmj market. The quality is also very impressive with all of their products all around.read more
Ms Sunshine
Ms Sunshine
17:41 26 Apr 19
Eddie Y. and all of the associates at this location have been immensely helpful, knowledgeable, patient, and kind. Pricing and product availability/accessibility has a lot of room for improvement, a larger parking lot with a larger waiting room, more open cashiers, there are some holes in the system. Website says pickup orders only from 2pm-6pm, but half of the room was full of pickups this morning. This location is superior to the one I first went to and has improved over the past few years, the products are also better than they were. Looking forward to seeing the industry grow to better serve its patients.read more
Andrew Bright
Andrew Bright
22:18 21 Apr 19
Best selection in the state but going to wait unless its delivery. If they offered free delivery I would never go elsewhere.read more
Luis Pérez
Luis Pérez
15:04 20 Apr 19
The only reason i am not giving 5 stars its because they were sold out for the most important day 4/20. And this was before they started to do all the promotions for 4/20 that started on 4/17(4days long). The reason i go here is because i was told they were always stocked with products and this is the second time they are OUT of stock.Good product tho, not gonna lie. But please dont say you always going to be stocked with products and then dont have any, specially for 4/20.read more
James Kennedy
James Kennedy
13:53 13 Apr 19
They hardly ever have anything in stock, the employees are very quick to tell you to take your business elsewhere. I wonder if that’s how they are trained. If everyone listened and took their business elsewhere they wouldn’t have any customers left. 2 stars cause their product when they do have it in stock is very good. I hate giving a review like this but, this has been my experience over a year now. They say they don’t have any stock cause one person will come in and buy it all. Really 1 person buys all your stock? Definitely needs new management or at least looked into. Honestly, I think their employees get first take on what is ordered and then your left with what they got left.read more
Tom Anderson
Tom Anderson
21:41 07 Apr 19
A little nervous arriving for the first time but true life employees made me very comfortable and took a lot of time to explain to me my options and choices I appreciate them so much and looking forward to them put in a store in Saint cloud or Kissimmee area Rock on Trulieve In the future I would expect better security in the parking lot area people are going to eventually find out that we’re walking in with cash dollars and walking out with weed we might Need to think about that !!!read more
Jason Schroeder
Jason Schroeder
13:50 28 Mar 19
Clean store, amazing staff! I ordered ahead of time and they got me in,and out, in thirty minutes. Very happy with the products thus far. I definitely recommend and will return!read more
Steven Sanders
Steven Sanders
13:36 28 Mar 19
Update:3/28/19; Drew still continues too amaze me with his expertise, recommendations, always setting me up with right choice.-Drew!!! you my Friend have restored my faith in Trulieve again… Thank you for all the advice.Dude needs a promotion to lead trainer because he “Actually” care about the Patients and listen to them and there concerns.Place Make a Carring case for these pensread more
angelina pellot
angelina pellot
01:45 10 Mar 19
So many employees to take so long. But I was out of town and this was the trulieve closest. Terrible parking like Jacksonville. Lovely people. Fun employees.read more
Kevin
Kevin
23:20 07 Mar 19
Best dispensary in Orlando, and its not even close. I recommend ordering ahead on their website, because the waits can be long, but the waits are long because they run an excellent business.read more
Amy Miller
Amy Miller
09:02 23 Feb 19
Customer service is great! Only one time was a guy (forgot his name :/ ) offputting. In and out quick just wish their prices could come down. Trying home delivery for the first time. You order before noon or two(?) One day, you get it by then the next day? We’ll see.read more
ABI CED
ABI CED
02:40 20 Feb 19
I personally like TRULIEVE. They have really good products and got different varieties of strains for your needs.The staff is great. They are very polite and willing to help you with any questions or concerns you may have about their products. So far I’ve tried 9 different strains and I have to say keep it up.read more
alaina Bouchard
alaina Bouchard
00:20 17 Feb 19
Best dispensary I’ve been too. Fair prices and a very LARGE selection. The wait can be long but worth it.
Mia Walker
Mia Walker
06:40 06 Feb 19
Have liked going there over a year now. Had a trainee this last time and if he had been my original experience I would have never returned. I called the main office and they fixed all that he did wrong to my order. Thankfully…. and I know now to ask for qualified staff when I go there. Like the sales. Like the products. Thankful to have the product. Immensely helps with my inoperable condition. I can sleep again. Something I was losing hope of ever doing again because if the pain.read more
M R
M R
13:40 27 Jan 19
This was a nice store. It was very busy though. I’d recommend ordering online and pick it up the following day. We sat there for almost 45 minutes to get in.read more
Henry Ford
Henry Ford
18:09 25 Jan 19
my point is this: the medical marijuana industry could do alot. However, I’ve been exploring the industry and unexpectedly experienced many unethical situations already from presence’s that have a solid secure place in the industry. Medical marijuana could be a great thing. Unfortunately, the cancers of its current progress is already demonstrating the same types of people that put the world in all this mess from the start. especially at trulieveread more
Ana Van Meter
Ana Van Meter
17:52 18 Jan 19
Update: was contacted via messenger by company. They saw the issues I was having and arranged a transfer between stores. Clerical error, wrong product initially ordered so another day of waiting. Finally got product delivered today. Seems inventory is not properly tracked at locations or on website combined with sourcing issues. Still 3 stars due to bad inventory control and staffing. If you want a supply, buy extra as you never know when it will be in stock again. Products that say are available for sale online are actually out of stock in store. Stores are nice, staff can either be super helpful or downright dismissive and hostile when asking noob questions. You never know who you get when you visit. I really like the products, when they can be found. There’s always a new delivery coming ‘tomorrow ‘ but no one ever knows what’s in it. Buying from here is super frustrating. 2 stars only because the products are good but the experience has not been consistently good, yet.read more
John and Brandy
John and Brandy
20:52 07 Jan 19
Very professional and helpful but the wait time is way to long. It’s better for you to order by phone or online and have it delivered. If you schedule a pick up your still gonna wait 20 to 30 mins before you get called back for pick up.Not enough space for people sitting in waiting room. I see drive thru’s in our future and better pick up service’s.read more
Andrea Bartosh-Collins
Andrea Bartosh-Collins
17:18 28 Dec 18
There customer service is superior. Always in and out in a decent amount of time . And frequently stocked with all strains available. ( at least twice a week!) To-Go orders placed online are quickly prepared and then placed on shelves . Makes the entire process extremely smooth and as pain free as possible. Thanks Trulieve !!!!read more
Andrea Collins
Andrea Collins
16:04 19 Dec 18
Recently placed a pick up order . Just wanted to put it out there that Trulieve has stepped up their game , Trulievers! In and out quick . Very friendly and informative as always! Please , help move things along by signing the petition! Much love .read more
Stan Bass
Stan Bass
12:28 15 Dec 18
I am thankful for all the dispensaries. Trulieve wasn’t my favorite of all the dispensaries in the Orlando area however if it were the only dispensary it would be my favorite. I’m sure all will change and improve in the next few years.read more
Don Finkelstein
Don Finkelstein
14:01 07 Dec 18
Product is very good. Prices are similar to other dispensaries, too high. Staff is helpful and knowledgeable. Important, order in advance for pick up or delivery and to confirm product is in stock. Delivery is $25. If you just walk in without calling in first, you will likely have a 30 minute wait.read more
Lloyd Goss
Lloyd Goss
17:55 24 Nov 18
I was a newbie and Aaron took the time to start with the basics and by the time I purchased I felt I had a plan to try like Goldilocks three levels of treatment while keeping some light notes to find what works for me. First $150 was $75. I felt so well treated, I found myself dropping ten bucks in the tip jar. Ask my kids. That’s rare!read more
Chris Denczek
Chris Denczek
20:27 23 Nov 18
Overcharged me almost $100 on one day. I came back a month later, with a credit to use towards my purchase. They ate up my credit, before applying the sales, thus, again, overcharging me about $50. They will not return your money. Another customer who was there at the same time as me, asked the manager if they could have a free bandana, because they were giving away merchandise for Black Friday.. They told her Yes, she could have it for free. She was later charged for it at the register. Upon bringing it to managements attention, they told her there was nothing they could do but give an in store credit. I’m tired of these in store credits. When you mess something up, you need to return their cash. So far Trulieve has overcharged me by $150. I had a 4 hour wait with my pickup order, and i could have driven to Tampa and back, and hit up MUV for some shatter, instead of waiting 4 hours. I could have flown to Colorado and gotten recreational, faster than I was helped with my pickup order.read more
Scotty
Scotty
15:06 09 Nov 18
Thank you again customer service for making my experience so easy and effortless!!!! I have been to the store a hundred times but I’ve always had issues with the customer service call center until recently when I was helped by am amazing team who was there with me every step of the way and made me feel like a patient not a paycheck!!!! We all know trulieve is the number one dispensary in Florida and it’s great to see the call center stepping up and making positive changes!!! Thank you all so much!!!!read more
Scarlett Chris
Scarlett Chris
23:16 06 Nov 18
Such a awesome place..Everybody in there is so helpful.. I went last Friday. It was very busy. They just got a delivery… the place was packed. But it seemed to move along nicely after about 20 minutes..’jbnbgread more
SA Smith
SA Smith
18:23 01 Nov 18
I really like the employees, just hate the waiting. Trulieve is the best in town. They try hard to get as many people in and out as possible, but it’s their only store in Orlando. So be prepared to have a seat and wait. Sometimes it’s 20 minutes, but most times it can take an hour. Even if you order online, you have to sit and wait. So bring your phone, your kindle or someone to talk to.read more
Juan Roman
Juan Roman
17:31 28 Oct 18
Arrived there on a Sunday at 11:30. They opened the doors at12:00 and was out in 15 minutes. Of course it depends what you want to buy or choose. Staff is welcoming and helpful. Highly recommend it.read more
Joe Visio
Joe Visio
14:54 11 Oct 18
Very unorganized in the Orlando store. Heard you like a bunch of sheep. The products are good although overpriced. Black market should regulate that soon hopefully.. waiting times are an hour or better.. Right now there are 6 employees working in the back but only 2 people helping customers..read more
Jill Pill
Jill Pill
16:54 05 Oct 18
Love this place! First experience had a not so good leaf tender but next visit found EDDIE!! I research a ton but stil have some questions and EDDIE takes his time with explanations and advise. He is professional yet personable. The product quality is superb. Their sales are awesome. Supervisor JAMES is awesome as well, very caring and attentive. Shout out to leaf tender ANDREW who is great too. I now order online and just go in and pick up. I just don’t want to even try anywhere else.read more
shelby jones
shelby jones
13:20 02 Oct 18
The staff is very knowledgeable about their products and best use for you. They will replace any bad product without a hassle aa long as you have your receipt. I’m completely satisfied that I haven’t tried any of the other dispensaries.read more
Chay Jaenita Molina
Chay Jaenita Molina
11:25 21 Sep 18
Avoid Knox. Come here instead. The service is phenomenal. Yes you will wait a long time (usually an hour) to be serviced, but the wait is worth it. There’s a reason this place is always packed. The best part is if you register with them they will send regualr flash sales. Last week I got 20% off everything. Best cannabis store hands down.read more
Joshua Streng
Joshua Streng
21:11 10 Sep 18
This company was so good to their customers when they first opened, reminded me of shopping with Publix how they treated the importance of their customers. Now you can expect an arrogant attitude about constantly being out of products, the fact your limited to what you can order online, be told they have something available but it’s on the customer to be responsible to drive an hour+ out of the way just for them to be out of the product they said they had but can’t hold for you or allow you to online order the product your trying to get. Screw this company and the entitlement that has come with their success.read more
Ty Lamb
Ty Lamb
12:59 01 Sep 18
Very frustrating experience all around. I tried to order a concentration online during a one day 15% off sale. It kept getting hung up on the location. After setting location several times, I still couldn’t get the order to complete. I emailed them through the website but didn’t get any response. Later, during Labor Day weekend, I went to the Orlando store. They were packed.I then called the number on their business card and had my order done over the phone. The guy put me on hold and called the Orlando store directly to give my order to be picked up. He didn’t ask me which strain of the concentration I wanted and I thought that was odd. He came back on the phone and told me I could immediately pick up my purchase. After returning to the store, the very nice employees at the desk informed me that 1. It takes a minimum of 2 hrs to fill any order over the phone. And 2. they were out of what I was needing, all of the strains, in fact. They stated that new shipments were delivered on Tuesdays. Of course the sale would be gone by then. I asked if Trulieve would still honor the discount since my order was made during the sale. I was told no.So you can’t order online because of a location setting glitch. The store employees acknowledged that this was a common problem with customers. Also, there is a huge disconnect between the call center and the store. The store employees shouldn’t tell the call center employee that they’ll fill an order that day if they don’t have the product on hand. Or worse, they turn around and sell it to someone actually in the store. It should be put aside to be picked up by the online or call center customer that was first. And you can’t keep/receive the advertised discounts because of lack of product, regardless of the fact you ordered it during the sale. This is not how you run a business if you want to retain a customer.On a side note, there should be a information board somewhere in the waiting room that automatically updates product availability after every sale. And thus displaying what product they’re out of. That way customers don’t sit forever to then be told there isn’t any available product once they finally make it to the back room to buy.read more
D H III
D H III
00:20 29 Aug 18
28 Aug 2018 Great service a month ago. Since then, terrible ordering system. I placed an order for pickup at 1230 noon. I arrived 1:30 pm. Was told my order would be ready in three hours. Came back in three hours and was told my order was not ready due to the product ( Truflower entourage cups) was completely sold out. A complete waste of time. Shannon could you please let us all know what we need to do in order to get the orders we place to get filled. Triple the order of entourage cups for your location. You run out in 10 minutes after placing your stock online.read more
Michael Costa
Michael Costa
14:57 25 Aug 18
Good luck with placing orders online even if you confirm it with their call center when you go to pick up There’s a good chance that if it’s a hot new product it won’t be there I placed an order for true shatter and the dispensary did not have my order prepared there’s a huge disconnect between the online ordering the call center and the dispensariesread more
Kevin Mckinney
Kevin Mckinney
15:44 15 Aug 18
This is not a functional business. This is a “pop up store” for some little rich boy business owner who doesn’t care about pot. You will not be helped by a human. Robots only. Everything is automated, and humans cannot be reached. If you have a question and live a half hour away, you will be expected to drive there and back. If you’re expecting help, and to walk out having finished a transaction, don’t go here.read more
jrandpeggyful
jrandpeggyful
20:14 14 Aug 18
Great and knowledgeable staff, helpful and they love to answer any questions. , very kind!! I wish prices was lower. However you can’t put a price on feeling better!! A+ On an overall everything, and highly recommend Trulieve!!read more
Emily Cuellar
Emily Cuellar
04:50 08 Aug 18
Super friendly staff. Good product. the only downside is the location is ALWAYS busy and they run out of certain products quite often.read more
Fran Bailey
Fran Bailey
17:42 07 Jul 18
This place is awesome and full of patient people who will answer all your questions with knowledge or will find someone who has the answers. I’ve been to most of the them or had one of them come over to help. It’s always a pleasant experience and i’m glad I came in as opposed to going somewhere else. Prices are very affordable. The only negative is they run out of the good stuff. But that’s when you go online and order what you need and then pick it up and pay for it. They have left a great taste in my mouth when it comes to dispensaries and I hesitate to try another one, as this one is actually a 5 star dispensary.read more
Charlie Blum
Charlie Blum
14:00 30 Jun 18
Can be very busy depending on the time you go.I would suggest going online or calling to place your order. They will pick it and pack it so it will be there for you when you get there.Not only will you save time, but you will have a better chance of getting what you want.Some items sell out very quickly.read more
Dave Ward
Dave Ward
14:48 27 Jun 18
The facility is clean and classy looking. The staff is friendly and very knowledgeable (they know more than my Doctor.) They have helped me out several times and make, what could be a confusing experience, easy. Great!read more
Will Beasland
Will Beasland
20:25 20 Jun 18
Fantastic and helpful staff, a clean friendly atmosphere. Most employees give honest opinions about their products. The waiting room can almost be like modern day “Barber Shop” at times. Really a fantastic experience!read more
jimmill jackson
jimmill jackson
13:25 26 May 18
My first visit at this dispensary was excellent. The young lady that I was working with helping me to decide what was needed for me for the pain. She did an excellent excellent job and I will be going back there soon and would recommend anyone I know looking for a dispensary I would definitely suggest this place. The staff was extremely professional and made me feel very comfortable during my entire visit.read more
Alex Wolf
Alex Wolf
04:34 17 Apr 18
The team they have at this store is the best I have experienced throughout many different dispensaries throughout the state. And that’s just being modest. They know their products and if you go there and just be yourself, they will help you with what you need. I’m impressed with how far Trulieve has come along and I love seeing how they continue to push the envelope. I cannot wait to see what’s next!read more
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