Was a trulieve tavernier this morning and they were super helpful and attentive I just want to give a shout out to :SantiBrandonJonAmberJonathanGianniYou are the best ty for all your helpUntil next time
Jacob took great care of me again today! I saw him about a month ago too and he made great recommendations for indica for sleep. I took his suggestions again. Thanks Jacob! Cya in a month!
I've been using Trulieve in Tavernier for over 2 years now. They used to be great, their delivery was also really good. The last 4 orders have been nothing but problems, and all they have are excuses.I'm in Marathon, and it looks like I'll be using one of Trulieves' competitors from now on down in KW. I know of several other people who also live in Marathon who share my same sentiment.
I love this store! The employees are always eager to help, as well and being patient and kind.
Great products, great staff!, I mean what more can you say. I would love one in Marathon. Only thing I would really ask for.
Absolutely love this dispensary and letting me put in my order before I leave the house and about five minutes before I rise. They always send me a text message saying my package is ready! These people are super nice and super friendly for your first time experience. I suggest that you come here! They always get you in fast and they are very informational! I have not had a single bad experience since I’ve been coming here! These are wonderful people and you are safe here! It’s great flower in great product! 10 out of 10 I highly recommend
If I could award negative stars, I would. Truelieve’s excuses for delivery are every changing and pathetic.Place order on Thursday, Truelieve’s website scheduled delivery the next day with a 12hr window.Next day, no delivery, day after, no delivery.After 4hrs and multiple customer service excuses, it was determined that Tavineer location is under staffed (first excuse), second excuse was “we’re not sure why they’re scheduling deliveries in 24hrs they can’t meet that” third excuse was that the location ONLY delivers once a week per their discretion….For a business that provides medication for anxiety patients, they’ve really built a system to make anyone feel worse.There’s are dispensaries around this location sucks and can’t resolve my first and only delivery. 👎🏻👎🏻
Great staff ! Great service. The selection sometimes doesn't change much but it's still quality stuff they do have . I'd give 5 stars if the selection was better on the deals like some other places. But the staff is great here
Trulieve has been a great resource for me and my lyme disease. Being newly licensed I vould not have asked for a better experience. The staff was supportive, informative and a pleasure to deal with! Thank you Trulieve for all your help!
Excellence from whom I have dealt with this last couple days waiting for my first delivery from Trulieve. Crystal was fabulous, Jade was great. Insightful, responsive, upbeat, patient and professional.Great experience all around. Pats on the back of everyone!
I am so happy with my shopping experience every single time John C helps me, which is a lot! He is so knowledgeable and I never feel hurried or rushed and can ask any question without feeling self conscious of my lack of experience with strains and the different routes. To be fair, every employee at Tavernier Trulieve is warm and welcoming and friendly and it doesn’t go unnoticed! Thank you!
I can't say enough good things about Tavernier Trueilieve. 1st Brandon took his time answering all my questions, then taught me some new things which were very helpful. Next, manager Kevin bent over backwards to try and find me a product I had been looking for. These guys have great customer service, and create a fun atmosphere, Thanks Trulieve!!!
Very thankful for the way Santiago welcomed me and assisted me. You can tell he's well informed & competent. He made me feel comfortable and didn’t mind my questions. Relieved he was there to aid me in choosing exactly what i wanted. Great place and attention, will definitely be back.
This place has the best vibes all the staff is awesome... And my man Jakob is very very helpful and knowledgeable he's help me twice now and let me say hes really sealed the deal and tied up all the loose ends and left me the happiest feller in the planet... This is my go to store....
I love everything about this location!!! I have to say the best customer service I've received was from Santiago. His knowledge and patience was outstanding!! He took the time to answer all my "dummy" questions and showed me everything I needed to know as a first time buyer. He definitely went above and beyond for me and understood my needs. The whole team was so welcoming. Overall, a great experience!! 10/10
The level of professionalism & knowledge I was given through the assistance of Brandon is one I would recommend to everyone who comes in here. He truly knows about everything he is selling and it was a pleasure having him help me. Thanks again Brandon, you were amazing.
Kevin and Amanda are the best. Very helpful with my needs I'm flying high thank you so much guys.
Honestly one of the best locations down south! Staff is always welcoming and friendly. My budtender Brandon was so knowledgeable & helpful, providing an overall pleasant experience. Definitely will be going back!
The best aspect of this store is the amazing team they have working here. Jonathan, Santi, Brandon, Jacob & Kevin all provide great service, conversation & knowledge. I drive the extra distance just for them!
I have been to my fair share of dispensaries and Tavernier Trulieve is the BEST!!! Every employee is so nice and helpful! I got the pleasure to have Santiago assisting me and boy does he know his stuff!! He helped me find the perfect items for my needs! Such an amazing experience, I will definitely be back soon!
Jakob did a great job helping me out. Everyone said they were out of Shishka-blues, but Jakob went in the back and found me the last jar.OUTSTANDING SERVICE!!
Great spot. Everyone is awesome. Great customer service.
Excellent overall service !!! Sales associates are very knowledgeable and professional.
Trulieve Tavenier has an excellent delivery squad. They listen to you, & get to know you. From speaking with them on the phone, to meeting them in person they were friendly, fair, & thorough. I live about an hour from a store both ways & depend on Trulieve delivery for alternative pain management.
Friendly and lots of product knowledge! Big shout out to Jakob for being so helpful! Thanks!
Never a bad time when you have Kevin helping you out. He is always upbeat, kind and very knowledgeable. Kevin hands down makes my day 100 times easier anytime I shop!! Everyone in this shop is awesome and very kind. Happy to have them as our budtenders!
Santi hooked it up! Great customer service and very knowledgeable. Assisted with choosing the best cart for me! Also very super fast in and out service!! Will be back for sure!
Jakob was really friendly and answered any questions I had!! Definitely recommend
My 1st experience at trulieve was great. Jakob was the first person to help me with all my needs. Talked to me about what I need to know. Was very helpful. Need more people like him!
Kevin was so helpful and thoughtful and professional- the best experience ever!March 2022 - Santiago deserves a five star review, too! He helped with choosing strains that ease pain and headaches from chemotherapy. He had a warm smile and patience throughout my questions and decisions. Thank you to both Santiago and Kevin!
Bro JAKOB was the best!!!!! So helpful with helping me find the best flower strains, aswell as explaining to me the differences... I got to do a scratch off game and couldn't beleive that I got the 75% off !!!! Had to be JAKOBS luck!!! Shop with him. Trust me!!!!! Thanks JAKOB you were the coolest!!!!
This place is amazing! Great service from the whole safe especially Santi. He was very helpful in answering my questions and super knowledgeable in all things Trulieve!
Phenomenal Customer Service. Shannon was beyond helpful and super nice. Answered all my questions regarding devices and accessories.
Kevin is so helpful and thoughtful and professional- the best experience ever!
It's very helpful and very patient with your questions
Nice to finally have a dispensary in the area where I can get to. Nice people working there. Will be back.
Everytime I go to this Trulieve, I am always impressed. Their attitude is so helpful and giving. My budtender was the best! Purple haired from Halloween, and full of information, a fun time was had by me. This store should get Trulieve highest achievement award, if that ever occurs to the big bosses. You guys rock! Thanks!!!
Fantastic staff❤❤❤❤❤❤💚💚💚💚please stop running out of indica gummies though. My neuropathy pain is horrible and they are the only thing that helps.
Amazing experience. Went on Vacation from Miami on Wednesday to Keywest. 5 ⭐s all around. Shout out to the receptionist behind the desk. He makes the experience that much better the moment you walk in.
Great spot. All I can say is about time. Staff there is super cool and patient with their customers.
Cashier Andrew was very helpful in letting me know what might be the best choice for me, and he also was very polite. Made the experience smooth , big ups 💪cashier Shannon was awesome love their service..
Great service and the best available for a great price.
Very nice clinic. The staff is friendly and helpful
Extremely nice store! Great group of employees, everyone very helpful & friendly. Great selection. Plenty of parking.
Damien K. and the rest of the staff were great! I love the new location, thank you, Trulieve!
Great service here today from Adam and Elizabeth. Thanks a lot! I'll see you again soon! 🙂
Cashier Andrew was very helpful in letting me know what might be the best choice for me, and he also was very polite. Made the experience smooth , big ups 💪
Jodi did an awesome job great customer service go see him if you need anything
Jodi/ Joseph was awesome! Knowledgeable, friendly, enthusiastic...well done Trulieve! Jodi is A-1 customer service. Best dispenser around go to him