The prices are fair and selection is better than most around my area HOWEVER I hate that you can only get ground flower on Wed and they don't have much to choose from on top of the limited day ... when they have good deals they never have enough product ... and lastly EVERYTIME I order edibles ...I order 2 milk chocolates and EVERY SINGLE TIME I get my one milk I ordered but the other is ALWAYS dark...I hate dark chocolate it's incredibly frustrating
$58 for an eighth is insanely expensive.. Trulieve never has any good specials.. other dispensaries have sales all the time, I’ve seen as low as $12 an eighth, but never at Trulieve. I also don’t like how they don’t have a menu posted in their shop. They tell you to check the website and then they never have what is on the website in stock, and also talk to you with a very know it all tone like you should just magically know everything that is in stock at all times.. even though there is no menu. Also, the website will say that the THC percentage is something great like 27%, but when you go to actually buy that same strain that’s advertised on the website it’s like 10% weaker than that. False advertisement. There’s plenty of other dispensaries in town that have menus in their shop, really good sales, and the THC % is what they advertise it is. If yall just made a better effort to cater to your customers, were polite and had menus and sales you’d do much better.
Website has been and continues to be a POS. I don't even try to use this dispenser any more. Tired of wasting my time.I tell em it's broken and they do nothing.
They have gotten to where there is only one person working here at a time and todays person was not friendly or helpful. They should know what’s in stock and be able to make suggestions. Her suggestion was to look online before coming in but the online inventory is never correct. Just hire some people that want to work and can actually make intelligent and informative suggestions when people ask.
I love love love my dispensary. It's close to home the folks running it are very helpful and knowledgeable.. I love seeing those smiling faces.The deals are great, the quality is very good.
Very rude people work there. No customer service skills what so ever. They will not help with problems just make the situation worse. Oh that promotion code doesn't work? Oh well. Tuff luck. Instead of being like, I'm sorry that's not working let me see what we can find. I don't understand why they are like that.
I’ve shopped with three of the Trulieve stores in three different towns. Palatka is by far the best one to shop with. Absolutely amazing people. My orders are filled so fast and always ready. Easy to build a bond with the employees that work there! Super clean. Highly recommend.
If I could go 2.5 stars I might. Its really hit or miss with this Trulieve. I will admit that the people are really nice and I have never gotten a bad product, but the delivery service is shoddy at best (you can expect either the delivery day or your order to change or just be cancelled), the wait time for your order to be filled (even if you are picking up) and sit time in the lobby are always longer than expected and payment options are not consistent (always bring or have cash). I will most likely continue to shop here but have been forced to start checking out other dispensaries in the area as this Trulieve is not always interested in offering solutions. My advice is to place an order well in advance of pickup and assume the debit/credit card readers wont work. All other product and personalities are great.
I go to this location about twice a week. The employees here, especially Nicole and her mama, are always extremely helpful, and informative. They even give suggestions for different ways to relieve various symptoms! I highly recommend this dispensary!
I have had a great experience through trulieve, but this one in particular has a great staff that will help you greatly. Discussing what is best for you due to what your symptoms are,etc, will then find the best deal possible. They seem to expand individually as companies; this one in particular deserves credit.
Nicole Wallace and Matt are both doing a great job. I’m very impressed by the service they have provided.
This is by far one of the best trulive out there besides palm coast and st Augustine . It's chill calm relaxing everybody is so helpful when you have any questions I will try to guide you into the right ways or things to try . Thank you guys for being always awesome.
I usually get delivery and I wanted to give you five stars but you need to give your delivery staff better Dependable four-wheel drive vehicles because they have difficulty with what they are driving now other than that all is good some of the roads say deliver on are harsh
Love this place, wonderful products. The customer service is even better, especially by Nicole! Overall Trulieve is a great place to shop for all your marijuana needs.
*Not Recommended*My first visit was Saturday 05/27/23. Clean store. Very brief wait. Very chill staff that I interacted with.So, why the 1 Star Review?They sold me an absolutely terrible 1/8th of flower. The buds were borderline not even decent enough to call “minis”. And this was NOT advertised or sold as a mini batch. Literally left me feeling that I got ripped off.Lol…..And they called me 3 full days after I complained to say I could return it. Like I just buy meds to look at it?Again…..Not Recommended.
Awesome staff treats me like family. We're on a first name bases and they really make me feel special even though I'm just a customer. I don't even shop at other dispensaries anymore. Highly recommend 👌
Trulieve Palatka is a great addition to our growing family of MMJ dispensaries here in south Putnam county. It's a Beautiful renovated location run by a friendly knowledgeable and helpful staff. I Love shopping the frequent sales and their one-of-a-kind in the industry return policy.Great job Palatka Trulieve!
Nicole did a great job, we will be back soon!!! Thank you for your kindness and helping us with our questions. 💚
Great job, Scott Strickland!! Congrats, the store looks great.Scotty G
Nicole here!! Thanks for all the love, I appreciate it all. I don’t do it alone though, the whole palatka team is here and we are excited. Come shop with us, Trulieve is HERE!! 💚
They were wonderful, helpful, quick! Thanks guys!
THEY ARE AWESOMEEE!!! Gave me free shirts, tank tops, hats, bags, and food when i walked in on opening day, and kept offering more and more stuff even as i was sitting down waiting to be called back. they were all SO kind and i will definitely be going back soon! Nicole did an amazing job with this opening. love this place 🥰
So glad to finally have a store in Palatka. Staff was super friendly and helpful. Got some cool t's, hats & cheap sunglasses as well as great sale price on products. Will definitely be back.
This store is awesome. Super friendly staff. Excellent free stuff at grand opening. Good people here. Nice product and really good price
Nicole rocked this grand opening!! She was so helpful, fast and welcoming! Huge smile soon as I walked in the door!! Trulieve Palatka is awesome! GIANT WAITING ROOM & budtender dispensing room!! LOVE THE ACTUAL FLOWER DISPLAYS! Absolutely LOVE MY MERCH
Thank you for opening a store in Palatka! I absolutely adore Nicole, she helped me out and took care of me while I waited my turn. I look forward to shopping with you guys!