Richard made me love coming into muv. He was so informed I have been going to different dispensaries for over two years never been treated better. He really made the experience so much better and and he knew everything there was to know. Thanks again Richard u made my day
Shane was great. Very knowledgeable about all the products and extremely helpful. Really made me feel comfortable.
For those tired of Truelieve, MUV provides friendly and helpful services. As an occasional smoker, the person helping me really provided info with detailed information from flowers, pens, edibles etc
Front desk was very friendly. Troy was very knowledgeable and friendly. Great pricing for first time buyer. Will be back for more. Thanks
The employees are chill and helpful, but the support is terrible.I had two carts leak in there packaging.A support agent (Wayne McDonald) said that because I had no receipt, they couldn't help. Even though I was in the system and the cartridge's were in their original packaging with intact barcodes, he pulled the footage and saw me there making my purchases, and I was shown in the system to have made the purchases with cash.This is not the first time MUV carts have leaked or burned out.I had an issue with a cart that had a dud coil from RISE. I brought it back in its original packaging, and they swapped it out with a new one within a couple minutes, and they gave me the oil from the old cart to dab with, so nothing went to waste. No receipt was needed due to my being in the system, and the packaging had its barcode intact.
Franklin and his team have always taken care of me. Great people, great recommendations, great prices. They always help me find the best medication for my days and inform me of all the great new and upcoming things w MUV
I walked in for a pickup order, walked out with way more! JOSH and FC (big cudos to him but I told Josh I’d give him more credit) are super dope dudes! I feel like family when I walk in here especially today when Josh hooked me up real nice! Literally only dispo I come to weekly!5/4/24I bought a cart here yesterday and today noticed it was not closed correctly. I ran down to Muv and Josh was more than happy to help with the issue!! I was in and out in just a few minutes, everyone is always so awesome here, I love this dispo!
I recently had the pleasure of visiting MUV Kendall and had exceptional service provided by Franklin from the moment I stepped through the door, I was greeted with warmth and professionalism.Franklin ensured that my experience was not only enjoyable but also informative. He took the time to listen to my needs, answer all my questions, preferences, offering valuable insights and recommendations tailored to my specific requirements.Thanks to Franklin's guidance, I left MUV feeling confident and satisfied with my purchase. His exceptional customer service has earned my trust and loyalty, and I will definitely be returning in the future.
Andres and Gigi are awesome and always have my best intention when I’m at the shop! They always have the best picks for me and always get me a great deal! Def recommend this shop to any enthusiast!
Best customer service you can ask for. They are all great at their jobs. Very patient, kinda, knowledgeable and overall just awesome people. Highly recommend coming here. I love everyone I've encounter there and my two favorite people have to be Andres and Frank.
I went in to close out my points with the intentions of never returning after a terrible delivery experience. Taylor restored my confidence in your company and I’ll be going instore only based solely on Taylor and their team. Thank you Taylor!
i love this place. The budtenders are kind and knowledgable. Franklin never disappoints. He knows all his info and is so kind and helpful.
Nothing but good vibes and smiles from the whole team. Crystal was quick and made sure I got everything I needed. Can’t wait for the Naranja store to open.
Josh is always so pleasant and kind when I walk in. I actually love all the staff of this location. Customer service is more important than the product to me and that’s why I only shop at MUV Kendall.
I walked in for a pickup order, walked out with way more! JOSH and FC (big cudos to him but I told Josh I’d give him more credit) are super dope dudes! I feel like family when I walk in here especially today when Josh hooked me up real nice! Literally only dispo I come to weekly!
Employees are nice there but they don't do any exchanges. I bought a concentrate that was already a year old, super dark and nasty absolutely no affects. Even after explaining all that they didn't even wanna give me an exchange. Only reason they're on sale is cause they're already a year old cause no one's buying them. Definitely not going back. You're better going to Truelive which is literally right across the street from them
Everyone of those employees is fire 🔥 they are always A1 deserving of big raises! Ok I'm liking what I see with the flower now the soap what I like 2 see muv omw work on those extracts and containers tho and keep the soap in stock bring in some real ogs some rare strains like pink rosay would be nice 2 keep those terps esters and thiols high please. Showing improvement what o like 2 see coas online and I might shop with u way more. Liking the soap at $18 that's what I'm talking about muv could be a better batch but not complaining BUT I WANT COAS ONLINE ULL GET 5 STARS THEN! Ur employees and recent restock of flower got u another star I should say better live hydrocarbon 90u rosin badder labeled coas online and change ur concentrate containers THEN ULL GET 5 STARS. Loving the soap for $18 might blow off trulieve for my bargain flower this is fair 🔥 for the price. REALLY ONLY FULL MELT BUBBLE HASH OBVIOUSLY 90U - 6 whoops STAR HASH- IS WORTH WASHING really 73u-90u-120u max! hydrocarbon is better and just as safe other than that (anyone who says otherwise doesn't know what a terpene -hydrocarbon is- or with ice water extract still like a solvent gotta dry it out waters a great solvent our bodies love it but don't drink 2 much can kill 2 lol) . But ur badder should be 90u-150 IF UR GONNA CHARGE THAT AND WET but idk doesn't ever look like it on Reddit and trust my peeps on Reddit they know what's up LIKE ME.
Ghislaine helped me today. I’d like to thank her for her kindness, her professionalism and her thoughtfulness. A credit to her employer, I’ll definitely be asking for her again!!
The 14 of Minty Blizzard is phenomenal. The sativa hits great. Thank you Andres at Miami-Kendall MUV for the information provided to me about the Lemonade Kush .5 dart cart. He’s extremely informational. This guy knows his stuff. Shout out to everyone else at that place, great customer service every time I walk thru the door. Thanks.
My boy andres was the most laid back and kind employee I’ve met at müv. He was about to go on break and he decided to helped me instead, he was patient and walked me through everything without hurrying me up. This guy deserves a raise or at least a promotion. I believe having employees like these creates a great customer experience.
As soon as I walked in, they already knew me. They put me up in the computer real quick. They called me up real quick. GiGi was a great she explained everything to the last detail. Great explained everything to the last detail. Great management. I can wait to go back.
Hands down one of the best!!! Ask for Taylor, she's friendly gives great recommendations based on the effects your looking for. I interacted with many employees and everyone was helpful and chill.Dont miss out
Olivia was the best part of my day never felt so comfortable and helped at any dispensary, as I did today she knew her products and had the best recommendations possible. Can wait to come visit her again and find new proctor try and enjoy.
Olivia was splendid and provided excellent customer service. Liv was super helpful and patient with explaining the products available. Liv made me feel home and will definitely be back!! 💯 5 stars for me