Curaleaf Dispensary in Orlando, FL

GodsKing (.
GodsKing (.
1704214417
Went in for a pickup. The team was super friendly and service was fast. I shop here all the time always recommend it to friends.
ecuababy01
ecuababy01
1701530807
This place is great! Every time I come I have a great experience. Raymond is so helpful and kind.
Brazilian_ I.
Brazilian_ I.
1701020459
Joy and the others working that night were an absolute pleasure, they were helpful, efficient and even allowed me to add some new items to my pick up order, as someone who has worked in retail for a few decades, I would like the company to acknowledge how lucky they are to have those employees! Happy holidays to the crew, y’all are doing a great job! 💛
Jennifer S.
Jennifer S.
1698524713
Theres no customer service anymore. You order what you want on a tablet and then they hand you your bag. It's so impersonal. No one to truly help you with your options or to ask opinions from. The workers there are just to cash you out. Never coming back here again. Curaleaf, DO BETTER with your customer service.
I live pretty far from here and I still prefer to drive here than go to the dispensaries near my house. The wait time is close to nothing, great quality, great prices, and best of all customer service! The team here are friendly, professionals, efficient, and fast. I can't say enough good things about the them.
Edward O.
Edward O.
1694725278
Positive experience! The staff member was willing to go the extra mile,to make sure I purchased the right products to complement my needs. She was very helpful & patient .
Bryan G.
Bryan G.
1694032582
It really pains me to put such a negative review but after waiting almost an entire hour and watching at least 15 customers go in and out while I was waiting for my curbside order after I called four times within that hour to see what was going on and being told someone was coming out I can’t help but give a zero star review. This is not the first time this is happened with curbside and it’s really frustrating because I had to wake up my wall, she was asleep in the car, which was the whole purpose of ordering through curbside. When I finally walked in the person I first spoke to could care less didn’t apologize or anything literally you could tell he could care. My frustration is the complete lack of customer service in a situation like this. When I asked to speak to the manager, I was just standing around, waiting for someone and again literally a completely horrible customer service experience. I don’t know what’s going on, but it was a completely terrible experience. I have to wake up my daughter, crying and screaming to bring her inside when I was just trying to do curbside so she would not wake up. I will not be going back to Kerly because of this issue has kept me a completely bad taste after this experience. Again, this is not the first time this is happened, so I’m sorry I have to give the store a zero out of zero, because this is not the first time it’s happened and in both situations no one cared. He needs to be something done to the customer service portion of their training because there is zero customer service skills when it comes to handling situations like.
Pat H.
Pat H.
1691591518
I just love Curaleaf but mostly your Staff, atmosphere, product and prices. I guess I mostly love everything about this place!! Today Eric was so nice and helpful. I have dealt with Avery in my previous visits and he is above awesome! I have been to several other dispensaries, even one closer to my home, but no other dispensaries have I been to that come even close to the positive experience and awesome prices Curaleaf has to offer. I highly recommend them.
eddie O.
eddie O.
1691072614
Awesome experience. Definitely upped the customer service since last time . Cris was awesome and even remembered that we crossed paths in the past . I’ll be back for sure . The frosted motor breath was amazing
Catherine F.
Catherine F.
1690921063
Avery was great! My order was ready as I was parking. Checking out was smooth and easy! I definitely will return.
Vincent V.
Vincent V.
1690662334
Had a friendly experience and really enjoyed the quick chat. David was very nice and knowledgeable of what I asked. just one of the many nice team members there!
Felicita A.
Felicita A.
1690466478
I love this place, is close to me and they have good offers. I make my order and they let me know when is ready to pick up. I personally like to order on line. The employees are very nice and informative. Someone’s gives me choices to buy some products. I just want to add that the new gummies are not my favorites “Jams”, I try them but they are too sweet and too soft, I prefer and keep buying the old ones, mix fruit 🍉 and strawberries 🍓. Overall I like this place and I will keep shopping every month, Thank you for your service.
Tom G.
Tom G.
1689457329
Maria was very helpful during my visit. Extremely courteous and a joy to speak with. She’s a real keeper in my book!
backpack S.
backpack S.
1689285989
Always a great customer service experience. I’m a big fan of their new product lines with larger quantity vape cartridges. Rate, flour options, across-the-board for a variety of tolerance and need.
LadyShay C
LadyShay C
1687567034
Customer service is amazing! Stock is full and ordering was super easy. Raymond is a Rockstar. Definitely recommend this location. They get you in and out, so the location wasn't crowded at all. That made my experience and wait exceptionally nice. Both associates are very knowledgeable and helpful when it came to answering all of my questions (1st timer) Thanks guys for making the process easy. You're the best!
MMA J
MMA J
1685231451
Raymond was amazing! Always so friendly, always courteous and welcoming. My experience is always fantastic when I visit that location. All the guys and girls there are the absolute best- Jaime G
Pat H.
Pat H.
1683916942
I just love Curaleaf but mostly your Staff, atmosphere, product and prices. I guess I mostly love everything about this place!! Today Eric was so nice and helpful. I have dealt with Avery in my previous visits and he is above awesome! I have been to several other dispensaries, even one closer to my home, but no other dispensaries have I been to that come even close to the positive experience and awesome prices Curaleaf has to offer. I highly recommend them.
Mike B
Mike B
1681580646
It was so nice to find your location and get what I was looking for. The two employees were extremely professional and very helpful. I was even happier when I doubled my original order. Great service 👏 👍 👌
Theresa W.
Theresa W.
1681340716
I've been to other dispensers and they ARE NOT as friendly, polite, informative about the products am purchasing. You have the best deals. I go no where else
Allen S.
Allen S.
1681284857
Alway'z a Great Exper¡ence whN I drop ¡N!!😴💤💤 super friendly staff an itz usually in and out! Order online an receive a text when it'z ready!! Thank you!!!💯🖤🥀
Pedro G.
Pedro G.
1676655551
Many here have very bad customer service skills. Have been trying to converse with the Curaleaf USA and Curaleaf FL IG pages and they acted like they were going to help but ended up just blocking and not responding to me regarding the customer service issues here and at Curaleaf east Orlando.
Jazlyn L.
Jazlyn L.
1673542524
I placed. A pickk up order with notes left stating my current medical condition as I have just gotten out of orally surgery for. All four wisdom teeth. I went and explained to Jen Lopez through text what I would like and displayed my active and current license. I told her through text that if I don't have enough points to take an item off. She then sends me over to register five with Maria Lopez and Jen as. Well as a heavier set lighter woman with short hair and piercings. They then proceeded to ask me questions that I could not answer because I am bleeding as. Explained to Maria Lopez. Who then does not explain anything to the other associates. I was throwing up blood of how bad the conversation has gotten. My stitches may have torn. I have shared my experience with over 10,0000 followers. I also have. Posted videos and. Various social media websites in regards to my treatment at the center. I will never be. Going back and. I will be utilizing my social media influence to let people know you do not deservehumiliation . I have attached photos as. Well.
Cocolee
Cocolee
1672952110
I recommend Truelieve, I was treated very poorly here. I’ve been a client since 2020 never had any issues until recently. I’m thinking it’s due to new management.I purchased a pre-roll and half of the product fell right out, obviously due to poor production. I usually don’t complain about these things specially for a 9$ pre-roll but this wasn’t the first time and I wanted to let the store know. When I spoke with the store manager I believe his name was Britt or Brett, he harshly insinuated that the product wasn’t theirs and that I was basically lying. Then he made it seem like I wanted something for free. I was completely taken aback because I felt insulted and I have never been treated in such a way specially when it has to do with medicinal medication. this is supposed to be a medical facility with customer service and transparency towards their patients.Most other dispensaries I’ve been to would’ve never treated me in such a disrespectful way. He also stood very firm to the fact that I was basically lying and that the product wasn’t theirs and that it looks like a pre-roll but not from their store. I left there and and decided to send an email to Curaleaf’s district Manager about my experience in one of their stores. I have not yet received an email back. I recommend they fire Britt and get a different store manager because he clearly has zero customer service or empathy towards his patients, specially for the line of work he’s in. I will also no longer be going to Curaleaf as for I will be taking my business to Truelieve. Their products are way better, they actually work and they have really nice people there with great customer service.my next complaint on Curaleaf will be going straight to the department of health over at Tallahassee and the Better Business Bureau.
Anonymous
Anonymous
1671906513
I have been going to this location for 4 years or more. And I drive an hour round trip every time I pick-up.But I will file a small claims court case and have my attorney call this location and the regional manager.When I picked up my items today I was given one that was sealed wrong. The wax inside was squeezed between the cap. (This is the 3rd time, I lost my patience)I have two companies and never have my products or my work looked like trash.Such disregard for safety and their patients.Not to mention this is my medication not some random product.
Chrisitian R.
Chrisitian R.
1668513302
Staff is super friendly and they always have great deals. One of the few dispensary that actually info you do your reward points.
E E
E E
1665956535
Gone pretty far downhill the last year. Crazy that the market cap for curaleaf shows that they should have far superior products and yet, you need to double down on everything just to get relief. Trulieve offers higher quality flower at a fraction of the price, and this location is beginning to get ran down. As a former employee, I can say they have the power to treat employees and customers better, they just simply won't.
Michael F.
Michael F.
1664474456
Mia & Blaine were both awesome! Thanks for assisting me and enlightening me on the various products & for giving great deals as well!
Norma Z
Norma Z
1664194635
The nicest and most patient people in the industry. Thanks to all the staff that have been so great over the past 3 years. See y’all soon
Brian M.
Brian M.
1664063619
Update 09/24/2022 :Came in on another sale. The product that I purchased last time was good quality for the sale price. I am not sure if I'd pay full price, but they seem to always be running sales/promotions/discounts.Tablet ordering was giving the wrong totals at checkout (added random five dollars). Was told that there was something wrong with the system, and the total would be correct at time of transaction. Was given a promotional punch card for future visits.When I was checking out, the budtender mentioned my previous review. He said that they like to ensure everyone is satisfied when they leave, and wanted to know what had prompted my one star rating (I gave it three stars).I don't consider three stars a bad review, just an honest opinion; no malice or discontentment. This is a convenient spot for locals to get their medicine at an affordable price point (sales). Product was decent for the price, good on a budget, and as advertised.Good spot for RSO patients specifically. Lacking concentrate menu that compares to competitors. No COA's on their website.Will be back for more sales.__________________________Went here on a sale.Compared to other brands in the area, this would have to be the least inviting dispensary.The representative hands you a tablet after check in, and you essentially place an online order in the store. They pull the order in the back and then process your payment.Not looking for a whole rundown of everything in the store, but for a first time visitor it would be appreciated to have some direction.Will be back for sales, but there are too many options to rely on this location.
Kari R.
Kari R.
1663538346
Super nice workers, great deals and very quick! Doesn’t take me more than 10 minutes in a busy day
Nicholas L.
Nicholas L.
1660501588
Incredible experience, friendly staff and some spicy deals. What’s more to say? These guys know what they’re doing and run a great shop for patients.This was my first time coming here. The woman with the blonde hair and pink jacket today was courteous and very helpful with my experience there. The men in the store were very nice and I had a very good conversation with one of them. Would recommend 5/5 stars, they made me very comfortable.
I have the must great time and beautiful experience thank you super hit
Tyler R.
Tyler R.
1656449385
Great sales, never have had any problems regarding bringing my service dog here, and everyone I've talked to that works here has had a great attitude and I feel comfortable talking to them. Did have an issue with my order today, opened up one of my carts at home to see it was only half full so I called the store and while there's not a guarantee I'll get an exchange it's still nice to be told that if I come in within the next few days with the item and receipt and they'll do what they can.
Néna A.
Néna A.
1656106185
Really cool dispensary, staff are super nice and helpful! They have great tincture!
Carlos R.
Carlos R.
1656100325
Good service but slow. Too many employees walking around when the store is full os people waiting.
Nick G
Nick G
1653845236
I truly feel awful for patients that rely on this place for their medicine. Seek out better. This is the worst dispensary in florida.
Destinee G.
Destinee G.
1653228329
Horrible service and the manager can’t even show up to his own job. This is by far the worst experience at a curaleaf get better staff. When I asked how long they say he won’t even answer the phone ! Way to go manager need to be demoted it’s now 10:05 and no one is here
Robert K.
Robert K.
1651783602
By far one of the worst locations in the terrible Curaleaf dispensary network. No matter when you place your order, it will NEVER BE READY! I have ordered at least 10 times & each time even with a 4 hour notice, I still have to wait for 30+ minutes to get my order filled. Why even offer order ahead when you’re not gonna prepare the order. Additionally, I have tried calling a few hours after ordering & it’s as if the phones aren’t actually connected. I have experienced phone waits over an hour & I constantly get the “you are next in line” recording but it’s never accurate. Unacceptable. I much rather spend my money elsewhere.
D M.
D M.
1648625726
Always love coming here. Such a chill place they always got the deals! Gonna make me go broke lol. Staff is chill and helpful and my budtender celeste was amazing and so knowledgeable!!
Divina G.
Divina G.
1648194617
One of the best locations i've been to yet. Always a pleasure to shop here. Big shout out to Dan F. for helping me out and giving the best advice on cannabis! I look forward to shopping here every Disney visit 🔥👌🏽
Jamie R.
Jamie R.
1646572269
I literally bought an empty cartridge from them. I didn’t realize until hours later when I attempted to used it before bed. It was completely empty and never used by me. I had the worst time trying to sleep on my only day off. This is the absolute worst. I will no longer trust a medical company. I will open the product then and there to ensure everything is correct. You literally cannot trust people to do their job right. NEVER coming back.
Alexis T.
Alexis T.
1643706061
They are always super nice. They have many affordable options.
Bianca M.
Bianca M.
1641574673
used to be a great store but continuing to have issues with this place. Placed a pickup order maybe 30 mins before they closed. got the message my order was ready after they closed. I come to pick up my order the next morning just to be told they gave away the buds I ordered and were now sold out. No way to treat your customers. I will probably not be returning after this experience. it's ridiculous.
Eric L.
Eric L.
1641565768
They're great employees and extensive product selection is what makes this store a winner! Thanks alot curafam. For assisting me and my Family!!
Ryan P.
Ryan P.
1640287378
The location is going downhill due to popular demand. Great specials and nice staff. My frustration - don't fulfill pick up orders until you walk in on busy days. Ordered 9am with a 150 min estimated pickup. 1pm called to see if ready, no one picked up after staying on hold for 30 minutes. Walked in at 2pm and still not ready. I was told I need to wait in line for 30 minutes with the other walk in patients.
Tiffany S.
Tiffany S.
1638360166
This establishment was so nice! I was picking up my order and Eric was not only so kind but helped me use my points that I had no idea I even had! I always have a smooth and friendly experiences at Curaleaf.
John M.
John M.
1637796722
Garbage location!! If you place a order online they will tell you they are too busy to fulfill it and not even contact you about it. This has happened on multiple occasions. The employees told me that location is too busy to be able to keep up with demand. What a shame. They have good product!
Glenda B.
Glenda B.
1635962771
One of my favorite dispensary!!!! Super friendly staff and very helpful 😉
Cassie B.
Cassie B.
1635185494
I was in and out pretty quick, and it was easy to get into. They have a tablet you can order from and see the current deals, inventory and whatnot so it's super convenient. The employees were friendly and helpful.
Janet J.
Janet J.
1632413235
I’ve been a loyal customer of this dispensary since I received my card a few years ago. Recently I placed an order online while there was a great sale. They contacted me for more information the next day which I provided. They never got back to me about my order status and now won’t honor my order or the pricing and is trying to charge me full price. Bad business practices. The young lady on the phone was so rude and condescending while I was trying to explain what happened that I ultimately had to hang up on her. I don’t have to tolerate being spoken to like that. This isn’t the first time I’ve experienced this with Curaleaf. Enough is enough so Now it’s time for me to explore other dispensaries and take my business elsewhere and sell my stocks I have with Curaleaf. I wouldn’t recommend them at all after these horrible experiences.
Jancarlos S.
Jancarlos S.
1630934882
I have an awesome experience every time I’m here.They take the time and effort to suggest things I’ve never heard of, to expose me to the latest products, and to educate me on how the products would best suit me. Great deals. I suggest going in early as it can get a little busy because of the discounts at later hours.
Carlos H.
Carlos H.
1630712528
Let me tell you after working long day after 12 hours as a health care worker !! The best staff , I seen you guys pick special people , the lady and gentlemen that helped me get my product was so friendly , and answer my question and where so nice this is why I drive from Haines city to you guys !!! You guys rock from the front and checking out amazing team !!
Joey McCray J.
Joey McCray J.
1630591263
This is the worst dispensarie I have been to. It's very unorganized. Staff that I dealt with have zero customer service skills. I asked 3 people a question and not one gave me an answer. Then the budtender wanted to argue with me instead of listen to what I was asking. Don't go to this place unless all the other dispensaries are closed or dry. Waste of time and money.
Thomas D.
Thomas D.
1629305426
Anyone that gives this location anything less than a 5 is just a grumpy weenie. Aside from long wait times (which has nothing to do with them) there isn’t a single bad thing about this place. I’m not just excited to get my medication when I go here, I’m excited to interact with the workers, and as an extreme introvert that’s saying something.
Heather G.
Heather G.
1629304977
The customer service is outstanding and so helpful! I can't say enough good things about them. Thankyou so much 💓
edward N.
edward N.
1628878180
Ordered on line for pick up thinking I would walk in and pay. Waited over a half hour. They had 4 employees at one time not helping any one. I went for the savings and drove over 30 minutes. Not worth the aggravation and disappointment. Stay away. This is by far the worst experience I have had at a dispensary. Slow inefficient service. Not enough stock of products. Not sure what the point of ordering ahead of time is for. Lots of people waiting and lots of employees not helping people.
xayra N.
xayra N.
1626908718
Honestly, the worst dispensary ever. This is my second time giving them a bad review because of how horrible their staff is. The only reason I have no choice but to go there is because the other ones are too far. Today I called 5 times because I kept getting hung up on or just placed on hold for hours. Finally the last employee who said was a “manager” did not even apologize and didn’t even tell me how much my order was for. Which makes me think he didn’t even place it. Omg please hire all new staff and train them on customer service.
Steven K
Steven K
1626563988
Excellent dispensary, excellent staff. Top notch customer service. Big shout out to the kind person who helped me get the best deal while providing helpful information. You are the best.
Potatcious G
Potatcious G
1625493772
Staff is extremely knowledgeable on the products they offer, along with being wonderfully friendly and professional every time I've been in. Also Curaleaf as a company has alot of very good promotions.
La'Ron M.
La'Ron M.
1623100661
placed an online pick up order , my first time shopping with this specific place and i would not recommend !! they gave me anxiety just from the waiting room alone , the room was cramped full of waiting customers three chairs max and they did not offer the call back option to all customers only ones they knew personally i had to asked to be called when my order was ready after standing in the packed lobby . All in all i waited in my car 20 mins, i watched two or three people walk in from there vehicles and go behind the door to be serviced so i took my id and left . i understand its a weed shop quote on quote but the atmosphere and service has to be upgraded .
Bryanna D.
Bryanna D.
1622940672
Best customer service ever! Gabbi is such a sweetheart made me feel so welcomed, all the staff did! I love this curaleaf
j c
j c
1622310426
Great customer service! The assistant manager was very helpful. Highly recommend giving this location a try!
Melina B.
Melina B.
1620917576
Had a very pleasant experience here. I dealt with Myke and he was so knowledgeable and answered every question I had! I would recommend this place to everyone. The vibe was so inviting and the people there seemed to really love what they do. Thank you curaleaf family!
Dawn S.
Dawn S.
1618863174
Great place! My first time to shop at a dispensary was a different vendor. Took nearly 2 hours. Not Curaleaf! They are friendly and efficient. This will be my "go to".
Daniel R.
Daniel R.
1618699476
This place lacks organization. The wait times are any where from 45min to an hour even when you place your order online. The staff is very nice and some are very professional but they all seem over worked. I personally think that if they set up an express line for customers that make online order it would help not keep customers waiting. I drove almost an hour to pick up an online order I placed only to hear that the wait time is an hour so I had no choice but to leave without my order as I had other previous engagements which I could not cancel. If you order from here expect long wait times!
Gabriel S.
Gabriel S.
1618177882
First time going there. I was attended and guided by Brandon. Very knowledgeable, and EXTREMELY patient. I took my sweet time, being my first time at a Curaleaf, I wanted to make the right purchase. And with Brandon, it was done very leisurely without any rush. Going back because of the entire experience. Staff was very friendly, menu with everything available, which I really liked, and the prices are realistic and much more accessible than almost every dispensary I’ve been to.Going to try the flower and vapes today, and will return with more feedback!
Pirate B.
Pirate B.
1617990960
I am honestly disappointed. Product isn't the best. I have found seeds (if there are any seeds it looses its potency) in the flower product on top of not being on point with the weight(shorted), it smokes like regs to me. Harvest is by far the best dispensary with product. I've never been disappointed plus never shorted on top of I have never found a seed in there product. Not sure why they get a lot of hate.
Robert A.
Robert A.
1616726708
The staff is very knowledgeable, professional and courteous. In the beginning never had an issue with desired products, but now can go several weeks without my desired products or two is in. Then I have to call. Now though they have a call list so hoping that works better. Excellent dispensary and quality but otherwise if product was always on hand, it would be 5 stars. I believe the covid-19 pandemic has added tremendous volume, especially considering the customer base. Thus it has hindered their quantities.
Monica R.
Monica R.
1614303463
I have been coming here for 2 years now and I must say the customer service is amazing. They go above and beyond to explain and have so much patience. Maria , Mia , Emmanuel ,Myke and Dan are wonderful and knowledgeable to the point that they take the time to personally listen to your needs and make recommendations when asked. Love this place and wouldn’t go anywhere else! Highly recommended.
Judy S
Judy S
1614014197
It was my first time at a dispensary and Gabby was wonderful! She really took her time answering all of my questions and made me aware of other products that may help me. I was a little nervous but her helpful demeanor and professionalism put me at ease. I will definitely be back!
Steven Van D.
Steven Van D.
1613862561
This dispensary isn’t just one of the best ran dispensary’s around, but one of the best ran store in general. The customer service and professionalism is beyond belief!! I know when I come here I will walk away happy regardless of if they have exactly what I need in that moment or not because I know I will be helped in finding a great alternative! And the manager is amazing!! Can’t say enough about how wonderful she is!! And that butt! 😜
Jessica O.
Jessica O.
1613758868
Love, love, love this place!! Super pretty and bright, and the space allows customers to social-distance from each other properly. The big thanks to Eric for helping me was extremely patient and knowledgeable, and really went out of his way to make my experience amazing
Lisa G.
Lisa G.
1613608926
Curaleaf has been my go to since I started the program years ago because of the great products and sales offered. Customer service is always great including this afternoon when Eric went above and beyond and found that I could get the products I wanted while making sure I was able to get the best deals. Always good service from everyone and never a long wait.
Frankie M.
Frankie M.
1613601167
Amazing customer service!! Great team work!! Such an amazing vibe when you come in. Very knowledgeable staff!! Definitely worth stopping in even if you are from another side of town!! One request let’s get a location in St. Cloud and train them all by the Orlando South store!! Because they are on it!! Chris, Eric, and all the team super amazing!! Great job team!!
Nick D.
Nick D.
1613595009
This place is awesome. Great customer service and great inventory. Employees have extensive knowledge of all products! Great place to shop!
ChrisM C.
ChrisM C.
1613023221
Today was my first day In this Curaleaf and I had a good experience! Good vibes,Good prices and excellent quality. Thanks to Emmanuel that he gived me some sugestión and ideas to how I can use the medicine. I like the quality product and yes I give to this place 5 stars. I hope it continues to be that way in the future!!.
Jeff H.
Jeff H.
1610721298
Wow, I can't believe this store has been in this location for two years. Walking in the door, lobby is super clean, new products on display coupled with array of accessories makes for a great dispensary. The people that work here like their job and it shows. Will be back again!
d N.
d N.
1610121393
Always in and out, Never have waited a crazy amount of time. I tend to go towards the morning though. Each time has been great. The staff are kind and humble. I thoroughly enjoy Myke the budtender. He is so nice and makes helpful suggestions. Overall a good and cool spot to pick up what you need.
Lucy Q.
Lucy Q.
1608954830
It’s like going to Cheers, “Where everybody knows your name.” The customer service is top notch. They give great advice. They have good sales. I’ve read through some of the one star reviews and just don’t get it. I love it here. They are my favorite local dispensary. If you go to other places, you will end up running back here. Trust me.
Jamie C.
Jamie C.
1608163972
They really have to get it together when it comes to being able to handle the volume at some of their locations. None of us really care how many people you have waiting or how many orders you have going on in the back. When there are two people in the lobby and I’m being told there’s an hour wait there is an operations issue. I know this because I am in operations management. Feel free to reach out for advice but I already turn down the management position because I would never wanna work for this company
Tabitha H.
Tabitha H.
1607435308
Had a great experience here the employees are friendly and informative and the products are worth the price. They have deals weekly and a point system to get more discounts towards your purchases double points on Wenesdays and for first timers 50% off two items in each category. Loved it will be back soon!
Ramon A.
Ramon A.
1604523089
This location was friendly and clean. Staff is knowledgeable - Mia helped me pick out some new products to try, she was awesome! I was a little anxious because this was my first time here and she made me feel at ease.Also has an ATM in-store, for those who need it.
LNZE _
LNZE _
1603392522
I’ve never been inside this locations is experience is solely based from an online order and a call. Representative called me explaining that even though the website says you have 24 hours to pick up your online order that was a NO NO. When the representative stating this locations rules are different then what is written online. she had so much attitude in her tone as if My little order ruined her whole day. Then it turn became an argument. I ending up canceling my order. This whole situation could of been avoided if this information online was followed for all locations. Especially since none of the locations are independently owned and operated. They shouldn’t be able to make their own rules. Some people don’t live close by and have to plan a trip over and will place orders online to pick up later.
Christopher S.
Christopher S.
1602081800
1st timer so what do i know ? It would be nice to actually see the buds before purchase.
JARo M.
JARo M.
1601846226
Staff was really nice and knowledgeable. I went in on a Sunday around 4pm and it wasn't very busy. Overall a great experience in even providing some literature for a family member who is considering becoming an MJ patient
Dr C.
Dr C.
1599765487
My go to shop for my needs. 🥰🥰🥰🥰🥰
Domo F.
Domo F.
1599634853
Solid product. Solid staff. Good vibes. Professional atmosphere product is always on point. They have high quality flower typically have one to three flavors in 1/8s depending on the time of week you go this location is usually solid on if they don't have 8ths they will have pre-rolls selection is good indica, sativas ,hybrids the works . One thing that is guaranteed here is the flower freshness is noticeably better than surrounding dispensaries in that area. So even if they don't have a ton of different flower available they come hard with whatever they do have in stock💪🏼 They also have amazing carts and live resin with a selection of normally at least 10 flavors priced at 47 to $55. The staff there is knowledgeable about product management is good there and organized, never have waited longer than 5 to 10 minutes most of the time you can just bounce right in. if you have questions this is definitely a good location to shop at everyone is really nice, and all the product I've got here has been steady gas 🔥Happy shopping! 💚✌🏼💨
pauline J.
pauline J.
1599248314
The staff are super friendly and knoligable
Krist P.
Krist P.
1599245365
My spot for medical cannabis! Staff is awesome and friendly. High quality products
Helio B.
Helio B.
1598896994
I'm a cancer guy and I really recommend Curaleaf Orlando South. Great quality and variety of products. Professional and courteous service. Thanks for the excellent service and see you next time. Thank you very much Curaleaf 😉
Michelle C.
Michelle C.
1598517753
My favorite custom service
Troy M.
Troy M.
1598451718
David is the man! Make sure to see him for your medical needs and top notch product knowledge! Maria was also kind during the checkout process! Their live resin carts are AMAZING! Worth the price! See you guys soon!
Ron D.
Ron D.
1598197273
First time there. Very friendly team. Felt more welcome than at some oTher places. Nice selection.
Kristian C.
Kristian C.
1598109082
It was my first time going to curaleaf and the atmosphere and store was very clean and organized. Emmanuel helped me and he was very informative, friendly and super helpful!! Definitely ask for him.
Cara S.
Cara S.
1597154762
Wonderful employees! Real helpful crew. They are pleasant and knowledgable.
Tracy T.
Tracy T.
1594336234
First time at this type of establishment. Decided to get away from prescription pills and go natural. Emanuel Torres was unbelievable. He took the time to answer every single one of my questions. Never once did he make me feel uncomfortable or ignorant! That’s a huge deal for me! Outstanding customer service from the entire staff!! I’d give it 20 stars if I could!!
rob G.
rob G.
1594234256
I had a great experience here . Excellent customer service and fast help . Great deals and great staff. Myke was a lot of help and guided me to great choices. Thank you !
loggymain -
loggymain -
1593269057
It doesn't happen too often but every now and then you lose a quarter of a joint before you even get it ... definitely not to weight..
loggymain -
loggymain -
1592697512
It doesn't happen too often but every now and then you lose a quarter of a joint before you even get it ... definitely not to weight..
Jeff S.
Jeff S.
1591459552
Emanuel Torres was the best guy for the job. Please do not EVER let this man go. He is a great worker and very knowledgeable. Thank you for all of your help!
Tara R.
Tara R.
1591213891
Mike was wonderful and patient helping me decide what I really wanted and what was best for me and since I was a first-time customer so I would get the best discount which was great.The manager Jorge was also nice and funny, and even the lady at reception seemed 2 b happy.so if you want to go to a place that's actually going to help you and not just rush you in and out this is the place
Geovanny M.
Geovanny M.
1590607388
So far my experience has been pretty good with Curaleaf. They have provided me with swift service even with how things are during the time of this review (05/27/2020). The staff is super helpful and knowledgeable on the different products offered. The prices are reasonable and quality of the product has been good thus far. My one issue is the variety of their flower which is down to just one atm. I'm hoping that it's only to do with the current issues going on and that they'll carry more variety later on. Also I'm more into carts so that's why I only took a star off. If you're more a flower person I'd give it like a 3 maybe even 2 though.
August M.
August M.
1589105139
There are 2 curaleaf employees that need to be recognized for their outstanding customer service first up is Mia. On my first visit Mia was Very helpful. Second is Emanuel he is very helpful as well they both made me feel important and that I matter.
joel R.
joel R.
1587857700
I went yesterday for the first time And I was greeted by Manuel VERY professional and knowledgeable. I had so many questions and he made me feel very comfortable and explained everything to the T. Would definitely recommend Curaleaf South Orlando 100%.
Jacqueline J.
Jacqueline J.
1583787104
My favorite dispensary. I’ve been to three locations, south Orlando being my favorite. Everyone is knowledgeable and always friendly. Prices and variety are great!
bryman 8.
bryman 8.
1582988516
Seems like they are always out of what I need. I would like to leave a 5 star review but it's hard when I cant count on them having product. I'll leave 2 stars because they have good carts but then again nah.
Gavin W.
Gavin W.
1581980024
Tried other dispensaries and have yet to find one with as friendly and knowledgeable staff. Customer service is second to none. Keep being amazing !! Will be making this my home store.
Alexander W.
Alexander W.
1578009100
The South Orlando Curaleaf has become the only medical cannabis dispensary I choose to go to. The products they sell are all very high quality. But what stands out the most about this particular Curaleaf location is it’s staff. Everyone that works there is extremely friendly and very knowledgeable about their products. They take the time to talk to you and help you figure out exactly what will help you most as an individual patient. I highly recommend the South Orlando Curaleaf to anyone in need of a reputable dispensary to fill their medical cannabis prescriptions at.
Carlos F.
Carlos F.
1577666702
This is the first dispensary I went to. Upon arrival and after being let in, Dan, a kind and very professional employee, answered every single question I had about the products and offered great advice on what I should use and avoid. Despite the fact I had easily one hundred questions, he continued on and helped me with every single concern I had. Not only do I feel more educated, but I now have a quality dispensary I can come to. I owe this privilege to the wonderful staff members here, Dan, and the comfortable yet professional atmosphere of this fantastic establishment. 10/10 would buy ganja here again
Amanda E.
Amanda E.
1573856867
This is by far my favorite dispensary in central Florida! The staff is helpful and always willing to answer any questions I have! Jorge Ruiz has helped me almost every time I go in and is always so kind! He’s one of the many reasons I’m willing to spend the extra money for the curaleaf brand
Carmee L.
Carmee L.
1567307030
It was my first time experiencing curaleaf at Orlando .... they were very professional helpful and they greet me with a smile and a pastry and it was epic ....I never have been to a location for this medical marijuana herbs. This was my first experience. I did not think this would work but it did .I got to say that medical marijuana herb those work for chronic pain.. I was left speechless..... I really recommend it....
Heather M.
Heather M.
1559519191
My husband is a client the staff is very knowledgeable and friendly. Very clean and aesthetically pleasing.
Next Reviews
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12402 S Orange Blossom Trl
Orlando, FL 32837

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CLOSED
CLOSED

    Payment Methods:

    Cash Only
    ATM Available On Site

    Dispensaries Nearby

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    Curaleaf Deals and Discounts

    Everyday Discounts

    First Timers

    20% or $50 OFF

    2nd Trip

    20% OFF

    Heros

    15% OFF

    Retired Heroes: Veterans, Police, Fire, EMT

    Seniors

    15% OFF

    Veterans and retired first responders

    Financial Asst

    15% OFF

    Pediatric

    15% OFF

    Industry

    15% OFF

    Veterans

    15% OFF

    ABOUT THIS DISPENSARY

    Curaleaf, located at 12402 S Orange Blossom Trl in Orlando, is open to serve the cannabis community of almost a million active medical marijuana card holders in Florida.

    Medical: Yes

    Recreational: No

    Delivery: Yes

    Delivery Fee: FREE delivery for orders over $75. A $20 delivery charge will apply to orders of $50-$74. Minimum order for delivery is $50.

    Before this dispensary could open, it was licensed by the Office of Medical Marijuana Use (OMMU). In the state of Florida, dispensaries are officially referred to as medical marijuana treatment centers (MMTCs).

    Curaleaf is vertically integrated, as are the rest of the MMTC’s. Being vertically integrated means they oversee the entire process from seed to sale. Curaleaf grows their own cannabis plants from seed or cuttings, harvests, processes into a variety of products, packages and distributes within their own network.

    Product types and availability can vary from store menu to store menu, depending on demand. If Curaleaf in Orlando does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card is universally accepted at any dispensary in Florida.

    Purchasing Marijuana Products at Curaleaf

    During your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.

    Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders will make recommendations that are based on your doctor’s recommendation.

    Preparation Helps: See what’s available ahead of time. If Curaleaf in Orlando online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.

    Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. If you have an active medical card, you can pick from a wide array of cannabis products. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.

    Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.

    Contact the dispensary if you encounter product-related issues or problems. Curaleaf has a policy & procedure for this.

    Please enjoy the menu products from this dispensary responsibly!

    To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.

    What People Are Saying

    GodsKing (.
    GodsKing (.
    1704214417
    Went in for a pickup. The team was super friendly and service was fast. I shop here all the time always recommend it to friends.
    ecuababy01
    ecuababy01
    1701530807
    This place is great! Every time I come I have a great experience. Raymond is so helpful and kind.
    Brazilian_ I.
    Brazilian_ I.
    1701020459
    Joy and the others working that night were an absolute pleasure, they were helpful, efficient and even allowed me to add some new items to my pick up order, as someone who has worked in retail for a few decades, I would like the company to acknowledge how lucky they are to have those employees! Happy holidays to the crew, y’all are doing a great job! 💛
    Jennifer S.
    Jennifer S.
    1698524713
    Theres no customer service anymore. You order what you want on a tablet and then they hand you your bag. It's so impersonal. No one to truly help you with your options or to ask opinions from. The workers there are just to cash you out. Never coming back here again. Curaleaf, DO BETTER with your customer service.
    I live pretty far from here and I still prefer to drive here than go to the dispensaries near my house. The wait time is close to nothing, great quality, great prices, and best of all customer service! The team here are friendly, professionals, efficient, and fast. I can't say enough good things about the them.
    Edward O.
    Edward O.
    1694725278
    Positive experience! The staff member was willing to go the extra mile,to make sure I purchased the right products to complement my needs. She was very helpful & patient .
    Bryan G.
    Bryan G.
    1694032582
    It really pains me to put such a negative review but after waiting almost an entire hour and watching at least 15 customers go in and out while I was waiting for my curbside order after I called four times within that hour to see what was going on and being told someone was coming out I can’t help but give a zero star review. This is not the first time this is happened with curbside and it’s really frustrating because I had to wake up my wall, she was asleep in the car, which was the whole purpose of ordering through curbside. When I finally walked in the person I first spoke to could care less didn’t apologize or anything literally you could tell he could care. My frustration is the complete lack of customer service in a situation like this. When I asked to speak to the manager, I was just standing around, waiting for someone and again literally a completely horrible customer service experience. I don’t know what’s going on, but it was a completely terrible experience. I have to wake up my daughter, crying and screaming to bring her inside when I was just trying to do curbside so she would not wake up. I will not be going back to Kerly because of this issue has kept me a completely bad taste after this experience. Again, this is not the first time this is happened, so I’m sorry I have to give the store a zero out of zero, because this is not the first time it’s happened and in both situations no one cared. He needs to be something done to the customer service portion of their training because there is zero customer service skills when it comes to handling situations like.
    Pat H.
    Pat H.
    1691591518
    I just love Curaleaf but mostly your Staff, atmosphere, product and prices. I guess I mostly love everything about this place!! Today Eric was so nice and helpful. I have dealt with Avery in my previous visits and he is above awesome! I have been to several other dispensaries, even one closer to my home, but no other dispensaries have I been to that come even close to the positive experience and awesome prices Curaleaf has to offer. I highly recommend them.
    eddie O.
    eddie O.
    1691072614
    Awesome experience. Definitely upped the customer service since last time . Cris was awesome and even remembered that we crossed paths in the past . I’ll be back for sure . The frosted motor breath was amazing
    Catherine F.
    Catherine F.
    1690921063
    Avery was great! My order was ready as I was parking. Checking out was smooth and easy! I definitely will return.
    Vincent V.
    Vincent V.
    1690662334
    Had a friendly experience and really enjoyed the quick chat. David was very nice and knowledgeable of what I asked. just one of the many nice team members there!
    Felicita A.
    Felicita A.
    1690466478
    I love this place, is close to me and they have good offers. I make my order and they let me know when is ready to pick up. I personally like to order on line. The employees are very nice and informative. Someone’s gives me choices to buy some products. I just want to add that the new gummies are not my favorites “Jams”, I try them but they are too sweet and too soft, I prefer and keep buying the old ones, mix fruit 🍉 and strawberries 🍓. Overall I like this place and I will keep shopping every month, Thank you for your service.
    Tom G.
    Tom G.
    1689457329
    Maria was very helpful during my visit. Extremely courteous and a joy to speak with. She’s a real keeper in my book!
    backpack S.
    backpack S.
    1689285989
    Always a great customer service experience. I’m a big fan of their new product lines with larger quantity vape cartridges. Rate, flour options, across-the-board for a variety of tolerance and need.
    LadyShay C
    LadyShay C
    1687567034
    Customer service is amazing! Stock is full and ordering was super easy. Raymond is a Rockstar. Definitely recommend this location. They get you in and out, so the location wasn't crowded at all. That made my experience and wait exceptionally nice. Both associates are very knowledgeable and helpful when it came to answering all of my questions (1st timer) Thanks guys for making the process easy. You're the best!
    MMA J
    MMA J
    1685231451
    Raymond was amazing! Always so friendly, always courteous and welcoming. My experience is always fantastic when I visit that location. All the guys and girls there are the absolute best- Jaime G
    Pat H.
    Pat H.
    1683916942
    I just love Curaleaf but mostly your Staff, atmosphere, product and prices. I guess I mostly love everything about this place!! Today Eric was so nice and helpful. I have dealt with Avery in my previous visits and he is above awesome! I have been to several other dispensaries, even one closer to my home, but no other dispensaries have I been to that come even close to the positive experience and awesome prices Curaleaf has to offer. I highly recommend them.
    Mike B
    Mike B
    1681580646
    It was so nice to find your location and get what I was looking for. The two employees were extremely professional and very helpful. I was even happier when I doubled my original order. Great service 👏 👍 👌
    Theresa W.
    Theresa W.
    1681340716
    I've been to other dispensers and they ARE NOT as friendly, polite, informative about the products am purchasing. You have the best deals. I go no where else
    Allen S.
    Allen S.
    1681284857
    Alway'z a Great Exper¡ence whN I drop ¡N!!😴💤💤 super friendly staff an itz usually in and out! Order online an receive a text when it'z ready!! Thank you!!!💯🖤🥀
    Pedro G.
    Pedro G.
    1676655551
    Many here have very bad customer service skills. Have been trying to converse with the Curaleaf USA and Curaleaf FL IG pages and they acted like they were going to help but ended up just blocking and not responding to me regarding the customer service issues here and at Curaleaf east Orlando.
    Jazlyn L.
    Jazlyn L.
    1673542524
    I placed. A pickk up order with notes left stating my current medical condition as I have just gotten out of orally surgery for. All four wisdom teeth. I went and explained to Jen Lopez through text what I would like and displayed my active and current license. I told her through text that if I don't have enough points to take an item off. She then sends me over to register five with Maria Lopez and Jen as. Well as a heavier set lighter woman with short hair and piercings. They then proceeded to ask me questions that I could not answer because I am bleeding as. Explained to Maria Lopez. Who then does not explain anything to the other associates. I was throwing up blood of how bad the conversation has gotten. My stitches may have torn. I have shared my experience with over 10,0000 followers. I also have. Posted videos and. Various social media websites in regards to my treatment at the center. I will never be. Going back and. I will be utilizing my social media influence to let people know you do not deservehumiliation . I have attached photos as. Well.
    Cocolee
    Cocolee
    1672952110
    I recommend Truelieve, I was treated very poorly here. I’ve been a client since 2020 never had any issues until recently. I’m thinking it’s due to new management.I purchased a pre-roll and half of the product fell right out, obviously due to poor production. I usually don’t complain about these things specially for a 9$ pre-roll but this wasn’t the first time and I wanted to let the store know. When I spoke with the store manager I believe his name was Britt or Brett, he harshly insinuated that the product wasn’t theirs and that I was basically lying. Then he made it seem like I wanted something for free. I was completely taken aback because I felt insulted and I have never been treated in such a way specially when it has to do with medicinal medication. this is supposed to be a medical facility with customer service and transparency towards their patients.Most other dispensaries I’ve been to would’ve never treated me in such a disrespectful way. He also stood very firm to the fact that I was basically lying and that the product wasn’t theirs and that it looks like a pre-roll but not from their store. I left there and and decided to send an email to Curaleaf’s district Manager about my experience in one of their stores. I have not yet received an email back. I recommend they fire Britt and get a different store manager because he clearly has zero customer service or empathy towards his patients, specially for the line of work he’s in. I will also no longer be going to Curaleaf as for I will be taking my business to Truelieve. Their products are way better, they actually work and they have really nice people there with great customer service.my next complaint on Curaleaf will be going straight to the department of health over at Tallahassee and the Better Business Bureau.
    Anonymous
    Anonymous
    1671906513
    I have been going to this location for 4 years or more. And I drive an hour round trip every time I pick-up.But I will file a small claims court case and have my attorney call this location and the regional manager.When I picked up my items today I was given one that was sealed wrong. The wax inside was squeezed between the cap. (This is the 3rd time, I lost my patience)I have two companies and never have my products or my work looked like trash.Such disregard for safety and their patients.Not to mention this is my medication not some random product.
    Chrisitian R.
    Chrisitian R.
    1668513302
    Staff is super friendly and they always have great deals. One of the few dispensary that actually info you do your reward points.
    E E
    E E
    1665956535
    Gone pretty far downhill the last year. Crazy that the market cap for curaleaf shows that they should have far superior products and yet, you need to double down on everything just to get relief. Trulieve offers higher quality flower at a fraction of the price, and this location is beginning to get ran down. As a former employee, I can say they have the power to treat employees and customers better, they just simply won't.
    Michael F.
    Michael F.
    1664474456
    Mia & Blaine were both awesome! Thanks for assisting me and enlightening me on the various products & for giving great deals as well!
    Norma Z
    Norma Z
    1664194635
    The nicest and most patient people in the industry. Thanks to all the staff that have been so great over the past 3 years. See y’all soon
    Brian M.
    Brian M.
    1664063619
    Update 09/24/2022 :Came in on another sale. The product that I purchased last time was good quality for the sale price. I am not sure if I'd pay full price, but they seem to always be running sales/promotions/discounts.Tablet ordering was giving the wrong totals at checkout (added random five dollars). Was told that there was something wrong with the system, and the total would be correct at time of transaction. Was given a promotional punch card for future visits.When I was checking out, the budtender mentioned my previous review. He said that they like to ensure everyone is satisfied when they leave, and wanted to know what had prompted my one star rating (I gave it three stars).I don't consider three stars a bad review, just an honest opinion; no malice or discontentment. This is a convenient spot for locals to get their medicine at an affordable price point (sales). Product was decent for the price, good on a budget, and as advertised.Good spot for RSO patients specifically. Lacking concentrate menu that compares to competitors. No COA's on their website.Will be back for more sales.__________________________Went here on a sale.Compared to other brands in the area, this would have to be the least inviting dispensary.The representative hands you a tablet after check in, and you essentially place an online order in the store. They pull the order in the back and then process your payment.Not looking for a whole rundown of everything in the store, but for a first time visitor it would be appreciated to have some direction.Will be back for sales, but there are too many options to rely on this location.
    Kari R.
    Kari R.
    1663538346
    Super nice workers, great deals and very quick! Doesn’t take me more than 10 minutes in a busy day
    Nicholas L.
    Nicholas L.
    1660501588
    Incredible experience, friendly staff and some spicy deals. What’s more to say? These guys know what they’re doing and run a great shop for patients.This was my first time coming here. The woman with the blonde hair and pink jacket today was courteous and very helpful with my experience there. The men in the store were very nice and I had a very good conversation with one of them. Would recommend 5/5 stars, they made me very comfortable.
    I have the must great time and beautiful experience thank you super hit
    Tyler R.
    Tyler R.
    1656449385
    Great sales, never have had any problems regarding bringing my service dog here, and everyone I've talked to that works here has had a great attitude and I feel comfortable talking to them. Did have an issue with my order today, opened up one of my carts at home to see it was only half full so I called the store and while there's not a guarantee I'll get an exchange it's still nice to be told that if I come in within the next few days with the item and receipt and they'll do what they can.
    Néna A.
    Néna A.
    1656106185
    Really cool dispensary, staff are super nice and helpful! They have great tincture!
    Carlos R.
    Carlos R.
    1656100325
    Good service but slow. Too many employees walking around when the store is full os people waiting.
    Nick G
    Nick G
    1653845236
    I truly feel awful for patients that rely on this place for their medicine. Seek out better. This is the worst dispensary in florida.
    Destinee G.
    Destinee G.
    1653228329
    Horrible service and the manager can’t even show up to his own job. This is by far the worst experience at a curaleaf get better staff. When I asked how long they say he won’t even answer the phone ! Way to go manager need to be demoted it’s now 10:05 and no one is here
    Robert K.
    Robert K.
    1651783602
    By far one of the worst locations in the terrible Curaleaf dispensary network. No matter when you place your order, it will NEVER BE READY! I have ordered at least 10 times & each time even with a 4 hour notice, I still have to wait for 30+ minutes to get my order filled. Why even offer order ahead when you’re not gonna prepare the order. Additionally, I have tried calling a few hours after ordering & it’s as if the phones aren’t actually connected. I have experienced phone waits over an hour & I constantly get the “you are next in line” recording but it’s never accurate. Unacceptable. I much rather spend my money elsewhere.
    D M.
    D M.
    1648625726
    Always love coming here. Such a chill place they always got the deals! Gonna make me go broke lol. Staff is chill and helpful and my budtender celeste was amazing and so knowledgeable!!
    Divina G.
    Divina G.
    1648194617
    One of the best locations i've been to yet. Always a pleasure to shop here. Big shout out to Dan F. for helping me out and giving the best advice on cannabis! I look forward to shopping here every Disney visit 🔥👌🏽
    Jamie R.
    Jamie R.
    1646572269
    I literally bought an empty cartridge from them. I didn’t realize until hours later when I attempted to used it before bed. It was completely empty and never used by me. I had the worst time trying to sleep on my only day off. This is the absolute worst. I will no longer trust a medical company. I will open the product then and there to ensure everything is correct. You literally cannot trust people to do their job right. NEVER coming back.
    Alexis T.
    Alexis T.
    1643706061
    They are always super nice. They have many affordable options.
    Bianca M.
    Bianca M.
    1641574673
    used to be a great store but continuing to have issues with this place. Placed a pickup order maybe 30 mins before they closed. got the message my order was ready after they closed. I come to pick up my order the next morning just to be told they gave away the buds I ordered and were now sold out. No way to treat your customers. I will probably not be returning after this experience. it's ridiculous.
    Eric L.
    Eric L.
    1641565768
    They're great employees and extensive product selection is what makes this store a winner! Thanks alot curafam. For assisting me and my Family!!
    Ryan P.
    Ryan P.
    1640287378
    The location is going downhill due to popular demand. Great specials and nice staff. My frustration - don't fulfill pick up orders until you walk in on busy days. Ordered 9am with a 150 min estimated pickup. 1pm called to see if ready, no one picked up after staying on hold for 30 minutes. Walked in at 2pm and still not ready. I was told I need to wait in line for 30 minutes with the other walk in patients.
    Tiffany S.
    Tiffany S.
    1638360166
    This establishment was so nice! I was picking up my order and Eric was not only so kind but helped me use my points that I had no idea I even had! I always have a smooth and friendly experiences at Curaleaf.
    John M.
    John M.
    1637796722
    Garbage location!! If you place a order online they will tell you they are too busy to fulfill it and not even contact you about it. This has happened on multiple occasions. The employees told me that location is too busy to be able to keep up with demand. What a shame. They have good product!
    Glenda B.
    Glenda B.
    1635962771
    One of my favorite dispensary!!!! Super friendly staff and very helpful 😉
    Cassie B.
    Cassie B.
    1635185494
    I was in and out pretty quick, and it was easy to get into. They have a tablet you can order from and see the current deals, inventory and whatnot so it's super convenient. The employees were friendly and helpful.
    Janet J.
    Janet J.
    1632413235
    I’ve been a loyal customer of this dispensary since I received my card a few years ago. Recently I placed an order online while there was a great sale. They contacted me for more information the next day which I provided. They never got back to me about my order status and now won’t honor my order or the pricing and is trying to charge me full price. Bad business practices. The young lady on the phone was so rude and condescending while I was trying to explain what happened that I ultimately had to hang up on her. I don’t have to tolerate being spoken to like that. This isn’t the first time I’ve experienced this with Curaleaf. Enough is enough so Now it’s time for me to explore other dispensaries and take my business elsewhere and sell my stocks I have with Curaleaf. I wouldn’t recommend them at all after these horrible experiences.
    Jancarlos S.
    Jancarlos S.
    1630934882
    I have an awesome experience every time I’m here.They take the time and effort to suggest things I’ve never heard of, to expose me to the latest products, and to educate me on how the products would best suit me. Great deals. I suggest going in early as it can get a little busy because of the discounts at later hours.
    Carlos H.
    Carlos H.
    1630712528
    Let me tell you after working long day after 12 hours as a health care worker !! The best staff , I seen you guys pick special people , the lady and gentlemen that helped me get my product was so friendly , and answer my question and where so nice this is why I drive from Haines city to you guys !!! You guys rock from the front and checking out amazing team !!
    Joey McCray J.
    Joey McCray J.
    1630591263
    This is the worst dispensarie I have been to. It's very unorganized. Staff that I dealt with have zero customer service skills. I asked 3 people a question and not one gave me an answer. Then the budtender wanted to argue with me instead of listen to what I was asking. Don't go to this place unless all the other dispensaries are closed or dry. Waste of time and money.
    Thomas D.
    Thomas D.
    1629305426
    Anyone that gives this location anything less than a 5 is just a grumpy weenie. Aside from long wait times (which has nothing to do with them) there isn’t a single bad thing about this place. I’m not just excited to get my medication when I go here, I’m excited to interact with the workers, and as an extreme introvert that’s saying something.
    Heather G.
    Heather G.
    1629304977
    The customer service is outstanding and so helpful! I can't say enough good things about them. Thankyou so much 💓
    edward N.
    edward N.
    1628878180
    Ordered on line for pick up thinking I would walk in and pay. Waited over a half hour. They had 4 employees at one time not helping any one. I went for the savings and drove over 30 minutes. Not worth the aggravation and disappointment. Stay away. This is by far the worst experience I have had at a dispensary. Slow inefficient service. Not enough stock of products. Not sure what the point of ordering ahead of time is for. Lots of people waiting and lots of employees not helping people.
    xayra N.
    xayra N.
    1626908718
    Honestly, the worst dispensary ever. This is my second time giving them a bad review because of how horrible their staff is. The only reason I have no choice but to go there is because the other ones are too far. Today I called 5 times because I kept getting hung up on or just placed on hold for hours. Finally the last employee who said was a “manager” did not even apologize and didn’t even tell me how much my order was for. Which makes me think he didn’t even place it. Omg please hire all new staff and train them on customer service.
    Steven K
    Steven K
    1626563988
    Excellent dispensary, excellent staff. Top notch customer service. Big shout out to the kind person who helped me get the best deal while providing helpful information. You are the best.
    Potatcious G
    Potatcious G
    1625493772
    Staff is extremely knowledgeable on the products they offer, along with being wonderfully friendly and professional every time I've been in. Also Curaleaf as a company has alot of very good promotions.
    La'Ron M.
    La'Ron M.
    1623100661
    placed an online pick up order , my first time shopping with this specific place and i would not recommend !! they gave me anxiety just from the waiting room alone , the room was cramped full of waiting customers three chairs max and they did not offer the call back option to all customers only ones they knew personally i had to asked to be called when my order was ready after standing in the packed lobby . All in all i waited in my car 20 mins, i watched two or three people walk in from there vehicles and go behind the door to be serviced so i took my id and left . i understand its a weed shop quote on quote but the atmosphere and service has to be upgraded .
    Bryanna D.
    Bryanna D.
    1622940672
    Best customer service ever! Gabbi is such a sweetheart made me feel so welcomed, all the staff did! I love this curaleaf
    j c
    j c
    1622310426
    Great customer service! The assistant manager was very helpful. Highly recommend giving this location a try!
    Melina B.
    Melina B.
    1620917576
    Had a very pleasant experience here. I dealt with Myke and he was so knowledgeable and answered every question I had! I would recommend this place to everyone. The vibe was so inviting and the people there seemed to really love what they do. Thank you curaleaf family!
    Dawn S.
    Dawn S.
    1618863174
    Great place! My first time to shop at a dispensary was a different vendor. Took nearly 2 hours. Not Curaleaf! They are friendly and efficient. This will be my "go to".
    Daniel R.
    Daniel R.
    1618699476
    This place lacks organization. The wait times are any where from 45min to an hour even when you place your order online. The staff is very nice and some are very professional but they all seem over worked. I personally think that if they set up an express line for customers that make online order it would help not keep customers waiting. I drove almost an hour to pick up an online order I placed only to hear that the wait time is an hour so I had no choice but to leave without my order as I had other previous engagements which I could not cancel. If you order from here expect long wait times!
    Gabriel S.
    Gabriel S.
    1618177882
    First time going there. I was attended and guided by Brandon. Very knowledgeable, and EXTREMELY patient. I took my sweet time, being my first time at a Curaleaf, I wanted to make the right purchase. And with Brandon, it was done very leisurely without any rush. Going back because of the entire experience. Staff was very friendly, menu with everything available, which I really liked, and the prices are realistic and much more accessible than almost every dispensary I’ve been to.Going to try the flower and vapes today, and will return with more feedback!
    Pirate B.
    Pirate B.
    1617990960
    I am honestly disappointed. Product isn't the best. I have found seeds (if there are any seeds it looses its potency) in the flower product on top of not being on point with the weight(shorted), it smokes like regs to me. Harvest is by far the best dispensary with product. I've never been disappointed plus never shorted on top of I have never found a seed in there product. Not sure why they get a lot of hate.
    Robert A.
    Robert A.
    1616726708
    The staff is very knowledgeable, professional and courteous. In the beginning never had an issue with desired products, but now can go several weeks without my desired products or two is in. Then I have to call. Now though they have a call list so hoping that works better. Excellent dispensary and quality but otherwise if product was always on hand, it would be 5 stars. I believe the covid-19 pandemic has added tremendous volume, especially considering the customer base. Thus it has hindered their quantities.
    Monica R.
    Monica R.
    1614303463
    I have been coming here for 2 years now and I must say the customer service is amazing. They go above and beyond to explain and have so much patience. Maria , Mia , Emmanuel ,Myke and Dan are wonderful and knowledgeable to the point that they take the time to personally listen to your needs and make recommendations when asked. Love this place and wouldn’t go anywhere else! Highly recommended.
    Judy S
    Judy S
    1614014197
    It was my first time at a dispensary and Gabby was wonderful! She really took her time answering all of my questions and made me aware of other products that may help me. I was a little nervous but her helpful demeanor and professionalism put me at ease. I will definitely be back!
    Steven Van D.
    Steven Van D.
    1613862561
    This dispensary isn’t just one of the best ran dispensary’s around, but one of the best ran store in general. The customer service and professionalism is beyond belief!! I know when I come here I will walk away happy regardless of if they have exactly what I need in that moment or not because I know I will be helped in finding a great alternative! And the manager is amazing!! Can’t say enough about how wonderful she is!! And that butt! 😜
    Jessica O.
    Jessica O.
    1613758868
    Love, love, love this place!! Super pretty and bright, and the space allows customers to social-distance from each other properly. The big thanks to Eric for helping me was extremely patient and knowledgeable, and really went out of his way to make my experience amazing
    Lisa G.
    Lisa G.
    1613608926
    Curaleaf has been my go to since I started the program years ago because of the great products and sales offered. Customer service is always great including this afternoon when Eric went above and beyond and found that I could get the products I wanted while making sure I was able to get the best deals. Always good service from everyone and never a long wait.
    Frankie M.
    Frankie M.
    1613601167
    Amazing customer service!! Great team work!! Such an amazing vibe when you come in. Very knowledgeable staff!! Definitely worth stopping in even if you are from another side of town!! One request let’s get a location in St. Cloud and train them all by the Orlando South store!! Because they are on it!! Chris, Eric, and all the team super amazing!! Great job team!!
    Nick D.
    Nick D.
    1613595009
    This place is awesome. Great customer service and great inventory. Employees have extensive knowledge of all products! Great place to shop!
    ChrisM C.
    ChrisM C.
    1613023221
    Today was my first day In this Curaleaf and I had a good experience! Good vibes,Good prices and excellent quality. Thanks to Emmanuel that he gived me some sugestión and ideas to how I can use the medicine. I like the quality product and yes I give to this place 5 stars. I hope it continues to be that way in the future!!.
    Jeff H.
    Jeff H.
    1610721298
    Wow, I can't believe this store has been in this location for two years. Walking in the door, lobby is super clean, new products on display coupled with array of accessories makes for a great dispensary. The people that work here like their job and it shows. Will be back again!
    d N.
    d N.
    1610121393
    Always in and out, Never have waited a crazy amount of time. I tend to go towards the morning though. Each time has been great. The staff are kind and humble. I thoroughly enjoy Myke the budtender. He is so nice and makes helpful suggestions. Overall a good and cool spot to pick up what you need.
    Lucy Q.
    Lucy Q.
    1608954830
    It’s like going to Cheers, “Where everybody knows your name.” The customer service is top notch. They give great advice. They have good sales. I’ve read through some of the one star reviews and just don’t get it. I love it here. They are my favorite local dispensary. If you go to other places, you will end up running back here. Trust me.
    Jamie C.
    Jamie C.
    1608163972
    They really have to get it together when it comes to being able to handle the volume at some of their locations. None of us really care how many people you have waiting or how many orders you have going on in the back. When there are two people in the lobby and I’m being told there’s an hour wait there is an operations issue. I know this because I am in operations management. Feel free to reach out for advice but I already turn down the management position because I would never wanna work for this company
    Tabitha H.
    Tabitha H.
    1607435308
    Had a great experience here the employees are friendly and informative and the products are worth the price. They have deals weekly and a point system to get more discounts towards your purchases double points on Wenesdays and for first timers 50% off two items in each category. Loved it will be back soon!
    Ramon A.
    Ramon A.
    1604523089
    This location was friendly and clean. Staff is knowledgeable - Mia helped me pick out some new products to try, she was awesome! I was a little anxious because this was my first time here and she made me feel at ease.Also has an ATM in-store, for those who need it.
    LNZE _
    LNZE _
    1603392522
    I’ve never been inside this locations is experience is solely based from an online order and a call. Representative called me explaining that even though the website says you have 24 hours to pick up your online order that was a NO NO. When the representative stating this locations rules are different then what is written online. she had so much attitude in her tone as if My little order ruined her whole day. Then it turn became an argument. I ending up canceling my order. This whole situation could of been avoided if this information online was followed for all locations. Especially since none of the locations are independently owned and operated. They shouldn’t be able to make their own rules. Some people don’t live close by and have to plan a trip over and will place orders online to pick up later.
    Christopher S.
    Christopher S.
    1602081800
    1st timer so what do i know ? It would be nice to actually see the buds before purchase.
    JARo M.
    JARo M.
    1601846226
    Staff was really nice and knowledgeable. I went in on a Sunday around 4pm and it wasn't very busy. Overall a great experience in even providing some literature for a family member who is considering becoming an MJ patient
    Dr C.
    Dr C.
    1599765487
    My go to shop for my needs. 🥰🥰🥰🥰🥰
    Domo F.
    Domo F.
    1599634853
    Solid product. Solid staff. Good vibes. Professional atmosphere product is always on point. They have high quality flower typically have one to three flavors in 1/8s depending on the time of week you go this location is usually solid on if they don't have 8ths they will have pre-rolls selection is good indica, sativas ,hybrids the works . One thing that is guaranteed here is the flower freshness is noticeably better than surrounding dispensaries in that area. So even if they don't have a ton of different flower available they come hard with whatever they do have in stock💪🏼 They also have amazing carts and live resin with a selection of normally at least 10 flavors priced at 47 to $55. The staff there is knowledgeable about product management is good there and organized, never have waited longer than 5 to 10 minutes most of the time you can just bounce right in. if you have questions this is definitely a good location to shop at everyone is really nice, and all the product I've got here has been steady gas 🔥Happy shopping! 💚✌🏼💨
    pauline J.
    pauline J.
    1599248314
    The staff are super friendly and knoligable
    Krist P.
    Krist P.
    1599245365
    My spot for medical cannabis! Staff is awesome and friendly. High quality products
    Helio B.
    Helio B.
    1598896994
    I'm a cancer guy and I really recommend Curaleaf Orlando South. Great quality and variety of products. Professional and courteous service. Thanks for the excellent service and see you next time. Thank you very much Curaleaf 😉
    Michelle C.
    Michelle C.
    1598517753
    My favorite custom service
    Troy M.
    Troy M.
    1598451718
    David is the man! Make sure to see him for your medical needs and top notch product knowledge! Maria was also kind during the checkout process! Their live resin carts are AMAZING! Worth the price! See you guys soon!
    Ron D.
    Ron D.
    1598197273
    First time there. Very friendly team. Felt more welcome than at some oTher places. Nice selection.
    Kristian C.
    Kristian C.
    1598109082
    It was my first time going to curaleaf and the atmosphere and store was very clean and organized. Emmanuel helped me and he was very informative, friendly and super helpful!! Definitely ask for him.
    Cara S.
    Cara S.
    1597154762
    Wonderful employees! Real helpful crew. They are pleasant and knowledgable.
    Tracy T.
    Tracy T.
    1594336234
    First time at this type of establishment. Decided to get away from prescription pills and go natural. Emanuel Torres was unbelievable. He took the time to answer every single one of my questions. Never once did he make me feel uncomfortable or ignorant! That’s a huge deal for me! Outstanding customer service from the entire staff!! I’d give it 20 stars if I could!!
    rob G.
    rob G.
    1594234256
    I had a great experience here . Excellent customer service and fast help . Great deals and great staff. Myke was a lot of help and guided me to great choices. Thank you !
    loggymain -
    loggymain -
    1593269057
    It doesn't happen too often but every now and then you lose a quarter of a joint before you even get it ... definitely not to weight..
    loggymain -
    loggymain -
    1592697512
    It doesn't happen too often but every now and then you lose a quarter of a joint before you even get it ... definitely not to weight..
    Jeff S.
    Jeff S.
    1591459552
    Emanuel Torres was the best guy for the job. Please do not EVER let this man go. He is a great worker and very knowledgeable. Thank you for all of your help!
    Tara R.
    Tara R.
    1591213891
    Mike was wonderful and patient helping me decide what I really wanted and what was best for me and since I was a first-time customer so I would get the best discount which was great.The manager Jorge was also nice and funny, and even the lady at reception seemed 2 b happy.so if you want to go to a place that's actually going to help you and not just rush you in and out this is the place
    Geovanny M.
    Geovanny M.
    1590607388
    So far my experience has been pretty good with Curaleaf. They have provided me with swift service even with how things are during the time of this review (05/27/2020). The staff is super helpful and knowledgeable on the different products offered. The prices are reasonable and quality of the product has been good thus far. My one issue is the variety of their flower which is down to just one atm. I'm hoping that it's only to do with the current issues going on and that they'll carry more variety later on. Also I'm more into carts so that's why I only took a star off. If you're more a flower person I'd give it like a 3 maybe even 2 though.
    August M.
    August M.
    1589105139
    There are 2 curaleaf employees that need to be recognized for their outstanding customer service first up is Mia. On my first visit Mia was Very helpful. Second is Emanuel he is very helpful as well they both made me feel important and that I matter.
    joel R.
    joel R.
    1587857700
    I went yesterday for the first time And I was greeted by Manuel VERY professional and knowledgeable. I had so many questions and he made me feel very comfortable and explained everything to the T. Would definitely recommend Curaleaf South Orlando 100%.
    Jacqueline J.
    Jacqueline J.
    1583787104
    My favorite dispensary. I’ve been to three locations, south Orlando being my favorite. Everyone is knowledgeable and always friendly. Prices and variety are great!
    bryman 8.
    bryman 8.
    1582988516
    Seems like they are always out of what I need. I would like to leave a 5 star review but it's hard when I cant count on them having product. I'll leave 2 stars because they have good carts but then again nah.
    Gavin W.
    Gavin W.
    1581980024
    Tried other dispensaries and have yet to find one with as friendly and knowledgeable staff. Customer service is second to none. Keep being amazing !! Will be making this my home store.
    Alexander W.
    Alexander W.
    1578009100
    The South Orlando Curaleaf has become the only medical cannabis dispensary I choose to go to. The products they sell are all very high quality. But what stands out the most about this particular Curaleaf location is it’s staff. Everyone that works there is extremely friendly and very knowledgeable about their products. They take the time to talk to you and help you figure out exactly what will help you most as an individual patient. I highly recommend the South Orlando Curaleaf to anyone in need of a reputable dispensary to fill their medical cannabis prescriptions at.
    Carlos F.
    Carlos F.
    1577666702
    This is the first dispensary I went to. Upon arrival and after being let in, Dan, a kind and very professional employee, answered every single question I had about the products and offered great advice on what I should use and avoid. Despite the fact I had easily one hundred questions, he continued on and helped me with every single concern I had. Not only do I feel more educated, but I now have a quality dispensary I can come to. I owe this privilege to the wonderful staff members here, Dan, and the comfortable yet professional atmosphere of this fantastic establishment. 10/10 would buy ganja here again
    Amanda E.
    Amanda E.
    1573856867
    This is by far my favorite dispensary in central Florida! The staff is helpful and always willing to answer any questions I have! Jorge Ruiz has helped me almost every time I go in and is always so kind! He’s one of the many reasons I’m willing to spend the extra money for the curaleaf brand
    Carmee L.
    Carmee L.
    1567307030
    It was my first time experiencing curaleaf at Orlando .... they were very professional helpful and they greet me with a smile and a pastry and it was epic ....I never have been to a location for this medical marijuana herbs. This was my first experience. I did not think this would work but it did .I got to say that medical marijuana herb those work for chronic pain.. I was left speechless..... I really recommend it....
    Heather M.
    Heather M.
    1559519191
    My husband is a client the staff is very knowledgeable and friendly. Very clean and aesthetically pleasing.
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