Fluent in Crestview is the only dispensary I use now. The last 3 times I’ve been there, Serenity has given me IMPECCABLE customer service. And when I found out she drives an hour to get to work and still provides such great customer service, I had to give them and her the recognition they so deserve!
Came by last night in a rush at 8:25. They close at 8:30 with an online order, doors locked so I pull up to the window. Stewart the worker is the rudest person I’ve ever ran across. He said “you should’ve been here earlier”, I said what’s your name he said Stewart call whoever you want you should’ve got here earlier. For a new dispensary in town, I would choose trulieve or surterra. Fluent will not be here long will that rude customer service.
We’ve been at this location literally dozens of times. Always has superior service until today, where my wife’s prescription wasn’t filled for no good reason other than Von Doom came into Fluent’s system as Vondoom. The lady inside was very rude about it and not accommodating at all.
Such a great crew. ... kodie n Alex. Fantastic service...amazing pick ups. .always ready...Great deals. Points ect. And cookies for the bean dog..
Cody was so helpful, very educated in the products they carry. Cody took the time to give me that individual one on one time, his undivided attention as well. I really Appreciate him being so knowledgeable about different product types also. He took time to explain their reward system, first time buyer deals, how to order online and pick Up at the store. I will definitely be back to visit Cody again!
I went in today for pick up order and Eliana helped me out. She was very nice and helpful. Reminded me that I was due a free dash pen. Since Fluent opened in Crestview I have not shopped anywhere else. The staff are beautiful and very helpful. Thanks for being here.
First visit was a very pleasant experience! I think it was Jessica that helped me, curly red hair, and she was/still is awesome! Very patient and friendly yet professional enough to portray confidence. I'm on my way back right now and I drive a long distance so that should say something. 👍😎
After a long stressful day Amanda was a bright ray of sunshine! She took excellent care of me.. she made sure I got just what I needed and her smile and cheerful attitude made what had been a not so good day have a lot better ending! Thanks again to Fluent and Amanda and the great staff in Crestview ☺️✌️
Been coming here since they have opened and this place has always been the best. Today Stewart helped me with my pick up order and I was blown away when I left by just how awesome and knowledgeable this staff is. Stewart went above and beyond in helping me understand the point system, which can be quite confusing but extremely nice. He was nothing but extremely nice and understanding with helping me with my order. Thank you so much again Stewart! You guys are all awesome!
I had to give one star just to leave a review. First of all the staff was great. The products suck. The prerolls taste like trim. The buds crumble in your fingers and taste like press shake. I feel I've been robbed. Also 26.5 percent laughable. If I could have given no stars I would.
I’m loyal so I really didn’t want to come here but I did. I appreciate the friendly healthy competition between the two local dispensaries. FLUENT employees are always waiting to provide excellent swift service and super friendly. I recommend checking the deals before coming in as there is always a good sale going on! Two thumbs up from me!!
Stewart was very professional & answered any questions I had. He told me bout specials and what was best seller, even tho he recommended a lot. Always a vibe when come in
Always have the best experience with the employees! They are all very great and each have great personalities! Kodie is absolutely amazing and gets me taken care of each time. Stewart is also very great he helps me find what i need, gives suggestions and can have good conversation with him!
Jamie is so great!!! She definitely knows her stuff and was very helpful. She gave so many great suggestions and I will definitely be coming back :))
Everyone here is so friendly and knowledgeable! Definitely try the cured sugar, so smooth and tasty! 10/10 best dispensary in the view. 🙌🏽
Always has great products at discounted prices. Their drive-through makes it easy to order ahead and pick up. They've been a great Cannabis dispensary in Crestview
Placing online orders and picking up in the drive-thru makes the whole process super convenient. Everyone is always super friendly and always willing to help you in every way they can! Special shout-out to Kodie for always having great energy 🙂
Absolutely one of the best dispensaries in the area!! Very modern store with super knowledgeable and helpful staff. Adri did an amazing job at helping me pick out my medication. Will definitely be back in the future!!!
Great place. Clean and bright inside. Wonderful staff (and several cute ones). I highly recommend this place.
Fluent in Crestview is the bright light in Crestview. My first time at this shop and it was really a positive experience. Staff was courteous, friendly and in "above and beyond" mode.Kodie took amazing care of me. She answered all my questions and MADE SURE my military discount was applied. Yeah man! Who doesn't love a discount?My "home" store is in Mary Esther and they too are legendary. I dig Fluent.
Jacob is the best! If he’s there when I walk in I already know the service will be great. Had an issue with an order, and he fixed it in minutes. Awesome customer service with always bring me back! Thank you fluent!
Highly recommend. Very helpful, nice, knowledgeable, makes getting medication very pleasant and easy. The only negative at all I can say is they are a little short staffed sometimes you might have to wait a few minutes and they could seal their 8ths as some dispensaries have started doing. But they really are a great dispensary with a very rewarding loyalty program. I can't rave enough about how nice and helpful they all are.
This place has a great vibe, the staff is amazing! Shout out to Tori for assisting me during my purchase, she is amazing and very knowledgeable! Shout outs to Shaina, Jacob, and Ginny as well. Can't wait to come back!
Best dispensary in Crestview! Has a drive thru, Excellent customer service and products. Don’t shop anywhere else!
i bought 7g this morning and got 6.8g. the strain was grape diamond lilac, tried calling twice but got hung up on both times. stop being annoying
I cannot say enough good things about this new location. Us locals waited quite a while for this location and it’s everything we could have hoped for and more. The store is gorgeous. Branding is impeccable. Location is prime. Cleanliness is to be expected as it is a brand new location. But the staff goes above and beyond. The STAFF. The kindest, most knowledgeable and professional bud tenders I’ve ever encountered.Jacob in particular. Jacobs all around knowledge in this field and outstanding customer service skills cannot go unacknowledged!! Huge thanks to the new Fluent team in C~view! And congrats!~Em Richardson
Awesome staff and one of the best looking fluents I’ve visited. Came in the other day and was surprised to have gotten a discount since I haven’t shopped at a fluent in a while. Will definitely be coming back soon, Shaina helped me out and was very helpful!
Stopped into this beautiful building yesterday, and Shaina helped me with my order; such an upbeat and friendly staff!! Top notch customer service and she was very informative. Definitely the best Fluent location I’ve ever stepped foot in. The drive-thru is cool, however the inside is worth walking into. So much happier to have one in Crestview now!
Danielle did a superb job of explaining the different products and what I could expect from them. She was very knowledgeable about the products.The store is obviously new but still one of the nicest dispensaries around.The entire staff and process was welcoming and pleasant.
Yesterday was my first visit with Fluent and it was wonderful! The interior is really nice and clean and the process was quick. Ginny is a ray of sunshine, she was so nice and helpful during the transaction! Tori was super knowledgeable as well and made sure I knew about all the sales and savings. I got the smokies sour blue raspberry gummies and the agave nectar both were extremely potent! Highly recommend the agave nectar its really tasty! I can't wait to return and try out some more stuff!
I just left after my first visit and I'll definitely be back! I walked in right as they were taking a group pic so the whole team went "hey!" when I walked in, and then told me how cute I am. New favorite dispo! They also have a return policy, which I absolutely love. Definitely come by and check them out, Tori took care of me!
Stopped in today on opening day and Ginny checked me out. She was very polite and all the staff I spoke with were very friendly. Nice atmosphere!Now... to try the product.