Ebony is the best. She is always so helpful. Her recommendations have hit spot on and she is the best with customer care. Love her.. I unfortunately have to change my Google review to something more not good their prices have doubled it looks like I'm going to have to start going somewhere else the people there are great but the prices have gone up essentially
Kody at Fluent in Ft. Walton Beach went Above and Beyond to help me find Exactly what I needed & helped get me the Best deal he could! I didn't feel rushed while shopping & I love the atmosphere there! Thx, I'll definitely be back soon!
Amazing team, really takes their time with people and shows they care. My grandpa is a ww2 vet and they really helped find some topical and drops for his pain. Love this store and highly recommend them. Some people are just super impatient and others just plain rude.
The best products and deals. Absolutely the best staff. They're so kind and helpful. Very informative. They take their time with you and help you make decisions as to what may be a good product for your situation.
Stopped by before closing for a quick pick up for my indicia strain and the store swiped my card multiple times and said “network error” after 3 swipes said to get cash. Of course the charges are showing on my account and it was the only card I had with me at the time. Very unhelpful, this is supposed to be an easy process. Will be going somewhere else from now on.
Honestly my favorite place to go. The staff is so nice. More people should be stopping by here. There's a lot of great products for great prices. Super easy going staff too!
Amazing team, really takes their time with people and shows they care. My grandpa is a ww2 vet and they really helped find some topical and drops for his pain. Love this store and highly recommend them.
HORRIBLE CUSTOMER SERVICE, HORRIBLE MANAGEMENT....If this is how they treat NEW customers I feel sorry for them all. As the wife of a PTSD veteran I have experienced a lot of difficult situation in our life. However, our experience with Fluent has to be one of the WORST by far experiences ever. My spouse was "new" to the entire experience, we both have never had a single experience with it before. I went with my spouse to the store, we were the only customers there originally, a gentlemen helped us out immediately, we talked through things with him and then placed and paid for order. 2 days ago he received a phone call with no number or name given (totally unprofessional) that he was BANNED from the store. As the spouse of a PTSD veteran this did not sit well with me, I made several calls to try to get an explanation, I was told that Ebony S. the DM would call us...NEVER HAPPENED, then I was told Mary A. would call us...NEVER HAPPENED. On one of my last calls I was told that an email was going out to the GM, DM and someone else, of course that never landed me a call either. I just wanted to understand what "he/we" did wrong that day at the store so it did not happen again. I have made 12 calls in past 2 days trying to get an answer. I WILL NOT EVER recommend anyone going there! As the spouse of a man who served our country I would hope there would be alittle more compassion and understanding. Lucky I was there to balance him out or this might have created a whole new issue for him.
I've been going to Fluent for a couple of years now for my medical marijuana needs, I really love how helpful and knowledgeable the staff are. If you're in the Fort Walton Beach area I highly recommend this location. Huge shout out to Jamie, the best in my opinion.
This is my favorite dispensary. Everyone here is wonderful and always helps me out so much! I always come here and they have the best quality and prices.
Absolutely amazing store! The best staff and best items I’ve purchased. Very happy with this location. Ben is the most ultimate Ben I’ve ever met in my life.
Gabby was so awesome!! She was super sweet and professional and helped me with everything I had questions about. Fluent is my #1 choice dispensary.
This store’s employees are amazing! Super sweet, they explain the products well, are super welcoming, and you can tell they love their jobs! 10/10 Would recommend!
The service here is unmatched! But the prices aren't the lowest in town. I wish I could shop here Everytime but 1 gram vapes are $25 at AYR and $40-$50 at Fluent 😭 that sucks for me because I'd much rather go to Fluent but sometimes just can't afford it.
Hands down I’m always going to fluent now !! Emily was the one who helped she made me feel so comfortable to be able to ask questions 🙂 I struggle with anxiety so being able to have such friendly people in the store helps so much !
The staff here is absolutely fantastic. Every time I visit I feel comfortable. Yesterday, Emily was my associate and we got to share some similar experiences, and connect on a friend level. She's super friendly and knowledgeable. Definitely a Win in the Customer Service Department!!
This was my first time visiting a medical dispensary and the curators were so kind and talked me through the process. Emily helped me today, and she was so sweet and friendly! Definitely will visit again 🙂
This place has the best..... but besides what they sell Ebony that works there is by far the best exterminator I've ever met hands down...... I think she also played in Star Ship Troopers with how good she is at killing bugs
First time there and Ebony was so helpful. Such a great experience definitely will be coming back! Thank you Ebony!
i’ve never left a google review before but i just had to because fluent is my favorite dispensary, always has great products, and the staff at this location in particular are so so so nice! Kourtney was the sweetest and went above and beyond in her service during my visit, i will def come back to this location just because of her and how amazing she was!!! HIGHLY recommend
Ebony S. knows her stuff, plus she is quick, efficient, and thorough... a combination very hard to find in an employee now a days! Ebony S. took the time to tell me my remaining recs, and even signed me back up for the Fluent rewards system. She is truly a great person who goes out of her way, and above and beyond the call of duty to assist customers. Thank you Ebony, always my favorite to see at Fluent!
By far the best product out of local options. Frequent shopper. Limited lines, quick service, and a great experience every time. The staff always looks out for me and makes me feel at home. Thank you Ebony and Josh for the great service every time! Will be back.
Great selection, nice and clean. Super helpful staff. It was my first time at a dispensary and was a little intimidated at first. But they were super friendly and the girl that helped me, Nonnie, knew a lot about the products and what to recommend.
Best shopping experience everytime I visit! The vibe is always so positive! The manager is delightful. The little lady with the different colored hair obviously sets a great example to the rest of the staff! I'm awful with names but she is a gem! Yesterday I was taken care of by Ebony. She is both helpful & knowledgeable! I will pass other dispensaries to shop @ this Fluent location. Good job!
Another great experience at fluent Giovanni is the man!!! always takes care of me and finds me the best deals!!+ super clean and in and out in less than 10 minutes top... very courteous customer service they rock 🤘 If you go there ask for Giovanni..he's very helpful... give that man a raise fluent... hard to find good people these days.. ya hear me fluent?!?! Don't let Giovanni get away from you guys
Kourtney is amazing. She’s very knowledgeable and very kind. I love the Fort Walton location. They are always well-stocked and have the most patient staff. Highly recommend this location for not only experienced users but also first time customers. They make it so much easier for the customers. Jace is also amazing as well as the manager. I did not get his name but they are all down to earth!
The staff at Fort Walton Beach Florida is knowledgeable, kind and always helpful. Great with recommendations to help with my medical conditions. This last visit has introduced me to my newest favorite strain. Thanks Tori. By far the most knowledgeable staff I have encountered. True who?
One of the best dispensaries in Florida, definitely one of my favorites. Always well-stocked with quality products. Great staff, very friendly. Amazing customer service. Ebony , especially, was really cool. I had a good time just talking to her about my favorite strains. She goes above and beyond to help in any way she can, very intelligent and knowledgable about the products. I only wish that some of the other dispensaries in the area would treat their customers so well. I look forward to my next visit to Fluent - Ft. Walton.
Fluent on Racetrack has always been, and will continue to be, my favorite dispensary out of all the ones in this area. Every time I come here, the guys are always so cool, especially Nico. He hooks me up every time with all the info I need and all the discounts I can get. They have a wide selection of product choices and their edible gels are by far the best out of any edibles I have ever tried, and I've tried a lot. I highly recommend them (get it???....HIGH-ly!!! ) to anyone!!
Every time I visit fluent the staff is absolutely amazing. From check-in to exiting the store everyone is polite, knowledgeable and courteous. Tonight is visited the site on eglin and was helped by Ebony. She ensured that I received all of my discounts and was able to recommend something for a condition I suffer from that causes severe pain. So far she has be the best bud-tender as far as knowledge and politeness. Thank you Ebony. And thank you Fluent.
The staff was amazing! Ebony was the person who directly helped me she was awesome! knowledgeable , very nice and helpful. This will more than likely be where i continue to do my shopping. (trulie) the best experience, yes that was a dig not a misspell !! Lol
We have exclusively used this dispensary at the Fort Walton location. The staff is always nice, professional, and knowledgeable. The product quality is always above expectations. Ebony is our favorite person to see. She is not only knowledgeable, she has a pleasant disposition that is contagious.
The hospitality and intelligence on the product that I experienced from a sales associate named named Ebony, was a blessing I hope she can continue to give. Thank you for an awesome experience with your assistance on the correct strain for my ailments. Much respect.
If you want great customer service and true to plant vapes, Fluent is your place. Ebony assisted me in choosing a good cart and it’s AMAZING. 4 stars for efficiency, 5 stars for the whole staff being knowledgeable and compassionate about their work.
I had to change my review purchased hands down the worst tasting vape I’ve ever had from here. After talking to multiple people there has been changes in quality control. Will not be shopping here anymore.
I only shopped here once and never again...they advertised a free sample For first time customers customers which I never received also while shopping on their computer monitor I chose three items mainly because of the price of each but once I checked out and was told my total it was almost 40 dollars more than what I intended on spending and that was with the first time discount if it says 35 on the screen than I don't understand why I was charged 50 for each and 70 for a cartridge. It's highway robbery..go to liberty health science dispensary way better prices and just as good quality. Fluent won't even give you the sample that is promised Don't waste your time
So this was my second experience at Fluent, first at this location & first in over a year. Unfortunately, I had another negative experience and I’m very surprised.This past visit I purchased flower and their “RSO” which is not RSO in the slightest and is falsely advertised as such. They’re selling FECO which is different & should be sold as such. With that said, Fluent had by far the worst FECO I’ve ever encountered & I can’t recommend it at all.The flower was 50/50. The Gary Payton was dry & harsh, very unappealing. Their original blueberry though was absolutely amazing & if you end up here that’s what I’d recommend.I’m not a new FL patient, and I worked in the cannabis industry on the West Coast while I was in college, so I have a good grasp on what is what. I wanted to give Fluent another shot, but I’ll be back to my other regular dispensaries…Good staff for sure & the blueberry was good, other than that it all missed the mark. Not worth a premium price tag for medication.
First time shopping at Fluent. Second time shopping in Florida. I enjoyed the Fluent dispensary. Giovanni was friendly and informative! He helped me find some great things. Will definitely shop here again! Thanks Gio!
This 1 star is for their Flower...which strain? ALL OF THEM!!! ...it just plain sad that they can mess up every single batch of flower...tried to give benefit of the doubt 3 times!!! The 3rd time was cause new li e ...FTH. FreedomTown. Str8 trash. All of it
Jo and all the staff is absolutely amazing and educated and polite and never a wait or if there is they are quick. Just tell them what ur looking for or if your wanting to try something new and what your wanting from that and they got you. Favorite place in destin "fort walton' all the sake, but don't get pulled into the actual destin locations cause the price is twice the amount n less THC. Just go here and get urself treated with care and respect
Erika is the rudest employee I've ever dealt with. Absolutely awful
Everyone here is super nice, helpful, and knowledgeable. First visit at this location and will definitely be back. Service was stellar!
These are recreational prices!!!Not impressed with the medical flower/ product in Florida
Amazing people and products here. Definitely the most knowledgeable staff of any dispensary around.
I went in a few days ago and was lucky to have jase/Jason help me with my selection! He was super knowledgeable and helpful getting me all of my discounts applied but most importantly he was so nice and friendly and that’s just what I needed after a long day. I would 10/10 recommend just of customer service but also 10/10 recommend on supplies!
Great experience. Staff very helpful
What a great place! I have been going there since they opened and love the location. I usually get Jaunte to take care of me and he does an amazing job! Knowledgeable and Incredibly friendly. Make sure you get signed up for REWARDS! It is the cherry on top! ❤️
Great service! Staff makes you feel comfortable and are really friendly.
The bud tenders are knowledgeable, friendly, and always willing to help. Don't listen to the 1 star reviews (aka the haters). Try it out for yourself, you will be pleasantly surprised.
Big Ups to the Fluent Squad!!!Hands down one of the most easiest shopping experiences in town. I always feel welcome -- there's always deals, and the products are top shelf!Hats off to yous!!!
Oh man! These are my favorite peeps in the while world! Kind, knowledgeable, friendly! Love,love,love them!💖🤗
Hands down one of the most easiest shopping experiences in town. I always feel welcome -- there's always deals, and the products are top shelf -- Kudos to the staff that makes that happen every visit!!!
I have visited this dispensary several times including my very first time when I didn’t know much about buying weed or the benefits. A huge thank you to Josh and Shannon, they have helped me so much on what products would work the best for my situation. the staff is very knowledgeable and incredibly nice!
Josh and Jo are outstanding. This customer service and product knowledge are awesome. FLUENT has great quailty bud the Subra and Atlas are my top recommended
Super friendly and helpful! Great daily deals and products! Definently a favorite!!
Awesome staff, great service. I really like how u can call them and right away get connected to a real person to take your order. Make sure u try the Odra kush!8
I have been using this dispensary for over two years now. I find them to be a great group of individuals, as well as kind and helpful representatives of FLUENT. They have always gone out of their way to make certain any issues that may arise are taken care of quickly. Great staff. Solid product.
I had the most helpful experience here with Jay. I will return because of him and i wish everyone was as helpful as him. He is very knowledgeable about all things but and how it makes you feel, he needs to train people because I’ve had no one help me like him. I highly recommend the store in fort Walton because of his great service.
My boyfriend and I came here for brunch. This place is unlike anywhere I've ever been! A cool, chic atmosphere and the staff is super friendly. Kind of pricey but that was to be expected. Overall a great and fun experience! Can't wait to come back!
Awesome customer service and great discount! Products also delivered on time with a smile!
Their marijuana is not potent, tobacco is stronger. Not enough available product. Over priced medicine as if patients aren't taxed enough already I do not refer this dispensary. Go to muv or trulieve they have strong meds.
Products are great...Typically EVERY employee I've encountered has been awesome...today the lady working the front has an attitude for no reason and is happy to let you wait for a product they may not even have. Indifferent attitude couldn't seem to care less about customers today. I asked if there was flower in stock. Response was maybe but there might not be any by the time you get back there. Cool thanks for not asking. Would take 2 seconds but requires getting off your lazy bumDark hair...FWB 1PM. Didn't catch grumpys name
21 cups of limited release product??Only dispensary between here and texas and they issued 21 cups. Nice attempt to give hope but in the end this company is all smoke and mirrors. Was good in the beginning but now seems to be watered down.
Loved it! Very knowledgeable! Everyone was very kind spoken and patient. Very relaxed! Jaunte was very helpful and patient and took his time to explain everything to me! This was my first visit. I’ll be back ♥️
I was in the monument place next store to this business. The staff was extremely rude. They came onto the monumeny place and yelled at all of in here that the white truck needed to be moved. Very very rude to yell at people whose family member had just died!! I understand a reserved spot but you don't have to yell at people.
Didn't care for it.!!! I prefer flower,and they never have any.flower has been available in Florida for a year now.there is no excuse for the shortage of flower.your competition has plenty
My first visit was very good period how do u get ur website so I can order instead of driving a hour away ?Thank you paul b
I've been 3 times now and:1. Gotten the BEST customer service by attitude and.knowledge.2. Had a fabulous selection to choose from! 😊3. Have been educated on their many forms of helpful, convenient ways to purchase my ordersA. Online/delivery to my doorB. Call ahead/ Order will be waiting at the store.C. Online/ Waiting for pick up at the store.4. Have been kept up to date via text about daily specials.Suzie is FABULOUS!Front desk associates are always very warm, inviting, AND extremely knowledgeableWould and will recommend everyone I know
My first visit to the Fluent store. I was very relieved to see that their employees are very well versed in their products overall! Their website is up to date on exact prices and stock. They have a decent range of medication either by mg or delivery method. I will be back for another visit soon. Thanks Fluent!!
My favorite dispensary. The staff are extremely knowledgeable and will take the time to explain everything to you. They have a lot of discounts and sales. ❤️
You are surrounded by nothing but competition in the Florida panhandle, with new competing stores opening up frequently ie Trulieve Destin. With no real need to drive the extra distance to Ft Walton now, why would I go there to you anyways when you sell your "new" melt and rosin for 100$ a gram? You are 40$ overpriced and are very under dosed in thc percentage in comparison to your local competitors. Your competitors have been selling these exact products you just received as "new" for over a year now, for 40$ cheaper and better quality. Not only all of this, you rarely have flower and all of your competitors either match or have a higher discount for veterans and offer better loyalty reward programs. The word is getting out fast fluent and you are behind.
I’m tired of going in there and being confronted by a scowling security guard with his hand on his sidearm. If you want you stand there and pretend you’re the fastest draw in FWB, that’s fine. But, keep your hand off your weapon, unless you’re ready to use it.
Okay people now honestly this is the place to go the only dispensary around that is awesome with awesome people awesome products the only products that actually do make me feel better and trust me I've been around a long time and I know what's good!!! me and my best friend come here once a week even though it's not the closest one we make the drive because again the service is amazing and the products are ahhhh mazing....hehehe... KAYLA AND JUANTE ARE SUPERSTARS at what they do!!! we look forward to the friendly faces....
The staff here will become your friends after a few times of shopping here. Kayla waited on me yesterday one of my favorites they have working there and she always has helpful advice. Really clean store and never really a long wait.Thanks so much !
I'm editing my review. Fluent is nothing but fast, convenient, and professional. My past three experiences have been great. This the fastest dispensary I've been to. My average visit is less than 20 minutes. This store is now getting stocked more often, and their flower is starting to get pretty good!