Fluent Dispensary in Fort Walton Beach, FL

Miyuki R.
Miyuki R.
1717435478
Amazing team, really takes their time with people and shows they care. My grandpa is a ww2 vet and they really helped find some topical and drops for his pain. Love this store and highly recommend them. Some people are just super impatient and others just plain rude.
Shelley C
Shelley C
1710345595
The best products and deals. Absolutely the best staff. They're so kind and helpful. Very informative. They take their time with you and help you make decisions as to what may be a good product for your situation.
Layla P.
Layla P.
1710119331
Stopped by before closing for a quick pick up for my indicia strain and the store swiped my card multiple times and said “network error” after 3 swipes said to get cash. Of course the charges are showing on my account and it was the only card I had with me at the time. Very unhelpful, this is supposed to be an easy process. Will be going somewhere else from now on.
Ebony S.
Ebony S.
1708527680
Honestly my favorite place to go. The staff is so nice. More people should be stopping by here. There's a lot of great products for great prices. Super easy going staff too!
Miyuki R.
Miyuki R.
1707426733
Amazing team, really takes their time with people and shows they care. My grandpa is a ww2 vet and they really helped find some topical and drops for his pain. Love this store and highly recommend them.
Crystal W.
Crystal W.
1707418432
HORRIBLE CUSTOMER SERVICE, HORRIBLE MANAGEMENT....If this is how they treat NEW customers I feel sorry for them all. As the wife of a PTSD veteran I have experienced a lot of difficult situation in our life. However, our experience with Fluent has to be one of the WORST by far experiences ever. My spouse was "new" to the entire experience, we both have never had a single experience with it before. I went with my spouse to the store, we were the only customers there originally, a gentlemen helped us out immediately, we talked through things with him and then placed and paid for order. 2 days ago he received a phone call with no number or name given (totally unprofessional) that he was BANNED from the store. As the spouse of a PTSD veteran this did not sit well with me, I made several calls to try to get an explanation, I was told that Ebony S. the DM would call us...NEVER HAPPENED, then I was told Mary A. would call us...NEVER HAPPENED. On one of my last calls I was told that an email was going out to the GM, DM and someone else, of course that never landed me a call either. I just wanted to understand what "he/we" did wrong that day at the store so it did not happen again. I have made 12 calls in past 2 days trying to get an answer. I WILL NOT EVER recommend anyone going there! As the spouse of a man who served our country I would hope there would be alittle more compassion and understanding. Lucky I was there to balance him out or this might have created a whole new issue for him.
Jo
Jo
1706203967
I've been going to Fluent for a couple of years now for my medical marijuana needs, I really love how helpful and knowledgeable the staff are. If you're in the Fort Walton Beach area I highly recommend this location. Huge shout out to Jamie, the best in my opinion.
Taylor R.
Taylor R.
1704316166
This is my favorite dispensary. Everyone here is wonderful and always helps me out so much! I always come here and they have the best quality and prices.
Meg M.
Meg M.
1703287676
Absolutely amazing store! The best staff and best items I’ve purchased. Very happy with this location. Ben is the most ultimate Ben I’ve ever met in my life.
Evelyn B.
Evelyn B.
1703197315
Gabby was so awesome!! She was super sweet and professional and helped me with everything I had questions about. Fluent is my #1 choice dispensary.
Kourtney E.
Kourtney E.
1702921907
This store’s employees are amazing! Super sweet, they explain the products well, are super welcoming, and you can tell they love their jobs! 10/10 Would recommend!
mary T.
mary T.
1699392584
The service here is unmatched! But the prices aren't the lowest in town. I wish I could shop here Everytime but 1 gram vapes are $25 at AYR and $40-$50 at Fluent 😭 that sucks for me because I'd much rather go to Fluent but sometimes just can't afford it.
lily W.
lily W.
1697678066
Hands down I’m always going to fluent now !! Emily was the one who helped she made me feel so comfortable to be able to ask questions 🙂 I struggle with anxiety so being able to have such friendly people in the store helps so much !
Brande M.
Brande M.
1696702371
The staff here is absolutely fantastic. Every time I visit I feel comfortable. Yesterday, Emily was my associate and we got to share some similar experiences, and connect on a friend level. She's super friendly and knowledgeable. Definitely a Win in the Customer Service Department!!
Grace B.
Grace B.
1696522005
This was my first time visiting a medical dispensary and the curators were so kind and talked me through the process. Emily helped me today, and she was so sweet and friendly! Definitely will visit again 🙂
Maurice D.
Maurice D.
1692195741
This place has the best..... but besides what they sell Ebony that works there is by far the best exterminator I've ever met hands down...... I think she also played in Star Ship Troopers with how good she is at killing bugs
Kalina M.
Kalina M.
1691452803
First time there and Ebony was so helpful. Such a great experience definitely will be coming back! Thank you Ebony!
Catarina S.
Catarina S.
1686512727
i’ve never left a google review before but i just had to because fluent is my favorite dispensary, always has great products, and the staff at this location in particular are so so so nice! Kourtney was the sweetest and went above and beyond in her service during my visit, i will def come back to this location just because of her and how amazing she was!!! HIGHLY recommend
Brandon P.
Brandon P.
1683678498
Ebony S. knows her stuff, plus she is quick, efficient, and thorough... a combination very hard to find in an employee now a days! Ebony S. took the time to tell me my remaining recs, and even signed me back up for the Fluent rewards system. She is truly a great person who goes out of her way, and above and beyond the call of duty to assist customers. Thank you Ebony, always my favorite to see at Fluent!
Zachary J.
Zachary J.
1683069173
By far the best product out of local options. Frequent shopper. Limited lines, quick service, and a great experience every time. The staff always looks out for me and makes me feel at home. Thank you Ebony and Josh for the great service every time! Will be back.
Andy
Andy
1682911523
Great selection, nice and clean. Super helpful staff. It was my first time at a dispensary and was a little intimidated at first. But they were super friendly and the girl that helped me, Nonnie, knew a lot about the products and what to recommend.
JoEllen L.
JoEllen L.
1680965570
Best shopping experience everytime I visit! The vibe is always so positive! The manager is delightful. The little lady with the different colored hair obviously sets a great example to the rest of the staff! I'm awful with names but she is a gem! Yesterday I was taken care of by Ebony. She is both helpful & knowledgeable! I will pass other dispensaries to shop @ this Fluent location. Good job!
John K.
John K.
1674767680
Another great experience at fluent Giovanni is the man!!! always takes care of me and finds me the best deals!!+ super clean and in and out in less than 10 minutes top... very courteous customer service they rock 🤘 If you go there ask for Giovanni..he's very helpful... give that man a raise fluent... hard to find good people these days.. ya hear me fluent?!?! Don't let Giovanni get away from you guys
Sarah G.
Sarah G.
1672923129
Kourtney is amazing. She’s very knowledgeable and very kind. I love the Fort Walton location. They are always well-stocked and have the most patient staff. Highly recommend this location for not only experienced users but also first time customers. They make it so much easier for the customers. Jace is also amazing as well as the manager. I did not get his name but they are all down to earth!
Pam R.
Pam R.
1671106169
The staff at Fort Walton Beach Florida is knowledgeable, kind and always helpful. Great with recommendations to help with my medical conditions. This last visit has introduced me to my newest favorite strain. Thanks Tori. By far the most knowledgeable staff I have encountered. True who?
Justin W.
Justin W.
1670527546
One of the best dispensaries in Florida, definitely one of my favorites. Always well-stocked with quality products. Great staff, very friendly. Amazing customer service. Ebony , especially, was really cool. I had a good time just talking to her about my favorite strains. She goes above and beyond to help in any way she can, very intelligent and knowledgable about the products. I only wish that some of the other dispensaries in the area would treat their customers so well. I look forward to my next visit to Fluent - Ft. Walton.
Deathly R.
Deathly R.
1667878130
Fluent on Racetrack has always been, and will continue to be, my favorite dispensary out of all the ones in this area. Every time I come here, the guys are always so cool, especially Nico. He hooks me up every time with all the info I need and all the discounts I can get. They have a wide selection of product choices and their edible gels are by far the best out of any edibles I have ever tried, and I've tried a lot. I highly recommend them (get it???....HIGH-ly!!! ) to anyone!!
Catherine B.
Catherine B.
1667697309
Every time I visit fluent the staff is absolutely amazing. From check-in to exiting the store everyone is polite, knowledgeable and courteous. Tonight is visited the site on eglin and was helped by Ebony. She ensured that I received all of my discounts and was able to recommend something for a condition I suffer from that causes severe pain. So far she has be the best bud-tender as far as knowledge and politeness. Thank you Ebony. And thank you Fluent.
Donald E A.
Donald E A.
1667659056
The staff was amazing! Ebony was the person who directly helped me she was awesome! knowledgeable , very nice and helpful. This will more than likely be where i continue to do my shopping. (trulie) the best experience, yes that was a dig not a misspell !! Lol
Michelle R.
Michelle R.
1667432618
We have exclusively used this dispensary at the Fort Walton location. The staff is always nice, professional, and knowledgeable. The product quality is always above expectations. Ebony is our favorite person to see. She is not only knowledgeable, she has a pleasant disposition that is contagious.
Patrick S.
Patrick S.
1667079068
The hospitality and intelligence on the product that I experienced from a sales associate named named Ebony, was a blessing I hope she can continue to give. Thank you for an awesome experience with your assistance on the correct strain for my ailments. Much respect.
Justin A.
Justin A.
1665876072
If you want great customer service and true to plant vapes, Fluent is your place. Ebony assisted me in choosing a good cart and it’s AMAZING. 4 stars for efficiency, 5 stars for the whole staff being knowledgeable and compassionate about their work.
Jay F.
Jay F.
1664903349
I had to change my review purchased hands down the worst tasting vape I’ve ever had from here. After talking to multiple people there has been changes in quality control. Will not be shopping here anymore.
Petey L.
Petey L.
1662357719
I only shopped here once and never again...they advertised a free sample For first time customers customers which I never received also while shopping on their computer monitor I chose three items mainly because of the price of each but once I checked out and was told my total it was almost 40 dollars more than what I intended on spending and that was with the first time discount if it says 35 on the screen than I don't understand why I was charged 50 for each and 70 for a cartridge. It's highway robbery..go to liberty health science dispensary way better prices and just as good quality. Fluent won't even give you the sample that is promised Don't waste your time
Jack Thomas F.
Jack Thomas F.
1659909039
So this was my second experience at Fluent, first at this location & first in over a year. Unfortunately, I had another negative experience and I’m very surprised.This past visit I purchased flower and their “RSO” which is not RSO in the slightest and is falsely advertised as such. They’re selling FECO which is different & should be sold as such. With that said, Fluent had by far the worst FECO I’ve ever encountered & I can’t recommend it at all.The flower was 50/50. The Gary Payton was dry & harsh, very unappealing. Their original blueberry though was absolutely amazing & if you end up here that’s what I’d recommend.I’m not a new FL patient, and I worked in the cannabis industry on the West Coast while I was in college, so I have a good grasp on what is what. I wanted to give Fluent another shot, but I’ll be back to my other regular dispensaries…Good staff for sure & the blueberry was good, other than that it all missed the mark. Not worth a premium price tag for medication.
Allison M.
Allison M.
1657120792
First time shopping at Fluent. Second time shopping in Florida. I enjoyed the Fluent dispensary. Giovanni was friendly and informative! He helped me find some great things. Will definitely shop here again! Thanks Gio!
Chris J.
Chris J.
1652102953
This 1 star is for their Flower...which strain? ALL OF THEM!!! ...it just plain sad that they can mess up every single batch of flower...tried to give benefit of the doubt 3 times!!! The 3rd time was cause new li e ...FTH. FreedomTown. Str8 trash. All of it
Jonathan D.
Jonathan D.
1649898255
Jo and all the staff is absolutely amazing and educated and polite and never a wait or if there is they are quick. Just tell them what ur looking for or if your wanting to try something new and what your wanting from that and they got you. Favorite place in destin "fort walton' all the sake, but don't get pulled into the actual destin locations cause the price is twice the amount n less THC. Just go here and get urself treated with care and respect
Ace M.
Ace M.
1649257856
Erika is the rudest employee I've ever dealt with. Absolutely awful
Dominque M.
Dominque M.
1646509512
Everyone here is super nice, helpful, and knowledgeable. First visit at this location and will definitely be back. Service was stellar!
Fisherman N
Fisherman N
1638442503
These are recreational prices!!!Not impressed with the medical flower/ product in Florida
Gabriel R.
Gabriel R.
1637517049
Amazing people and products here. Definitely the most knowledgeable staff of any dispensary around.
Savannah H.
Savannah H.
1637495685
I went in a few days ago and was lucky to have jase/Jason help me with my selection! He was super knowledgeable and helpful getting me all of my discounts applied but most importantly he was so nice and friendly and that’s just what I needed after a long day. I would 10/10 recommend just of customer service but also 10/10 recommend on supplies!
robert E.
robert E.
1627265901
Great experience. Staff very helpful
Barber Q.
Barber Q.
1625077704
What a great place! I have been going there since they opened and love the location. I usually get Jaunte to take care of me and he does an amazing job! Knowledgeable and Incredibly friendly. Make sure you get signed up for REWARDS! It is the cherry on top! ❤️
J C
J C
1621725196
Great service! Staff makes you feel comfortable and are really friendly.
Chris B.
Chris B.
1617967840
The bud tenders are knowledgeable, friendly, and always willing to help. Don't listen to the 1 star reviews (aka the haters). Try it out for yourself, you will be pleasantly surprised.
Lateef M.
Lateef M.
1617493758
Big Ups to the Fluent Squad!!!Hands down one of the most easiest shopping experiences in town. I always feel welcome -- there's always deals, and the products are top shelf!Hats off to yous!!!
Susan M.
Susan M.
1617117588
Oh man! These are my favorite peeps in the while world! Kind, knowledgeable, friendly! Love,love,love them!💖🤗
Lateef M.
Lateef M.
1615837543
Hands down one of the most easiest shopping experiences in town. I always feel welcome -- there's always deals, and the products are top shelf -- Kudos to the staff that makes that happen every visit!!!
Jeanette E.
Jeanette E.
1614345986
I have visited this dispensary several times including my very first time when I didn’t know much about buying weed or the benefits. A huge thank you to Josh and Shannon, they have helped me so much on what products would work the best for my situation. the staff is very knowledgeable and incredibly nice!
Josh and Jo are outstanding. This customer service and product knowledge are awesome. FLUENT has great quailty bud the Subra and Atlas are my top recommended
christina B.
christina B.
1608235513
Super friendly and helpful! Great daily deals and products! Definently a favorite!!
Daniel C.
Daniel C.
1607189267
Awesome staff, great service. I really like how u can call them and right away get connected to a real person to take your order. Make sure u try the Odra kush!8
Jacemachine G.
Jacemachine G.
1605727855
I have been using this dispensary for over two years now. I find them to be a great group of individuals, as well as kind and helpful representatives of FLUENT. They have always gone out of their way to make certain any issues that may arise are taken care of quickly. Great staff. Solid product.
K P
K P
1605395796
I had the most helpful experience here with Jay. I will return because of him and i wish everyone was as helpful as him. He is very knowledgeable about all things but and how it makes you feel, he needs to train people because I’ve had no one help me like him. I highly recommend the store in fort Walton because of his great service.
Juels A.
Juels A.
1604685992
My boyfriend and I came here for brunch. This place is unlike anywhere I've ever been! A cool, chic atmosphere and the staff is super friendly. Kind of pricey but that was to be expected. Overall a great and fun experience! Can't wait to come back!
wayne A.
wayne A.
1599139925
Used to be great
J B
J B
1598900608
Awesome customer service and great discount! Products also delivered on time with a smile!
Their marijuana is not potent, tobacco is stronger. Not enough available product. Over priced medicine as if patients aren't taxed enough already I do not refer this dispensary. Go to muv or trulieve they have strong meds.
Heather W.
Heather W.
1596479809
Products are great...Typically EVERY employee I've encountered has been awesome...today the lady working the front has an attitude for no reason and is happy to let you wait for a product they may not even have. Indifferent attitude couldn't seem to care less about customers today. I asked if there was flower in stock. Response was maybe but there might not be any by the time you get back there. Cool thanks for not asking. Would take 2 seconds but requires getting off your lazy bumDark hair...FWB 1PM. Didn't catch grumpys name
Jason D.
Jason D.
1595426077
21 cups of limited release product??Only dispensary between here and texas and they issued 21 cups. Nice attempt to give hope but in the end this company is all smoke and mirrors. Was good in the beginning but now seems to be watered down.
Miranda W.
Miranda W.
1592547146
Loved it! Very knowledgeable! Everyone was very kind spoken and patient. Very relaxed! Jaunte was very helpful and patient and took his time to explain everything to me! This was my first visit. I’ll be back ♥️
Michelle B.
Michelle B.
1592504060
I was in the monument place next store to this business. The staff was extremely rude. They came onto the monumeny place and yelled at all of in here that the white truck needed to be moved. Very very rude to yell at people whose family member had just died!! I understand a reserved spot but you don't have to yell at people.
Harold P.
Harold P.
1589396025
Didn't care for it.!!! I prefer flower,and they never have any.flower has been available in Florida for a year now.there is no excuse for the shortage of flower.your competition has plenty
Paul J.
Paul J.
1588264576
My first visit was very good period how do u get ur website so I can order instead of driving a hour away ?Thank you paul b
bekki U.
bekki U.
1583958396
I've been 3 times now and:1. Gotten the BEST customer service by attitude and.knowledge.2. Had a fabulous selection to choose from! 😊3. Have been educated on their many forms of helpful, convenient ways to purchase my ordersA. Online/delivery to my doorB. Call ahead/ Order will be waiting at the store.C. Online/ Waiting for pick up at the store.4. Have been kept up to date via text about daily specials.Suzie is FABULOUS!Front desk associates are always very warm, inviting, AND extremely knowledgeableWould and will recommend everyone I know
B G.
B G.
1583261021
My first visit to the Fluent store. I was very relieved to see that their employees are very well versed in their products overall! Their website is up to date on exact prices and stock. They have a decent range of medication either by mg or delivery method. I will be back for another visit soon. Thanks Fluent!!
Maggie M.
Maggie M.
1580009405
My favorite dispensary. The staff are extremely knowledgeable and will take the time to explain everything to you. They have a lot of discounts and sales. ❤️
jose T.
jose T.
1577491199
You are surrounded by nothing but competition in the Florida panhandle, with new competing stores opening up frequently ie Trulieve Destin. With no real need to drive the extra distance to Ft Walton now, why would I go there to you anyways when you sell your "new" melt and rosin for 100$ a gram? You are 40$ overpriced and are very under dosed in thc percentage in comparison to your local competitors. Your competitors have been selling these exact products you just received as "new" for over a year now, for 40$ cheaper and better quality. Not only all of this, you rarely have flower and all of your competitors either match or have a higher discount for veterans and offer better loyalty reward programs. The word is getting out fast fluent and you are behind.
Christopher H.
Christopher H.
1575637247
I’m tired of going in there and being confronted by a scowling security guard with his hand on his sidearm. If you want you stand there and pretend you’re the fastest draw in FWB, that’s fine. But, keep your hand off your weapon, unless you’re ready to use it.
Erika D.
Erika D.
1566325102
Okay people now honestly this is the place to go the only dispensary around that is awesome with awesome people awesome products the only products that actually do make me feel better and trust me I've been around a long time and I know what's good!!! me and my best friend come here once a week even though it's not the closest one we make the drive because again the service is amazing and the products are ahhhh mazing....hehehe... KAYLA AND JUANTE ARE SUPERSTARS at what they do!!! we look forward to the friendly faces....
Ben M.
Ben M.
1565618615
The staff here will become your friends after a few times of shopping here. Kayla waited on me yesterday one of my favorites they have working there and she always has helpful advice. Really clean store and never really a long wait.Thanks so much !
Aaron D.
Aaron D.
1564322400
I'm editing my review. Fluent is nothing but fast, convenient, and professional. My past three experiences have been great. This the fastest dispensary I've been to. My average visit is less than 20 minutes. This store is now getting stocked more often, and their flower is starting to get pretty good!
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109 Racetrack Rd NE
Fort Walton Beach, FL 32547

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CLOSED
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    Payment Methods:

    Cash Only
    ATM Available On Site

    Dispensaries Nearby

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    Fluent Cannabis Discounts

    Everyday Deals and Discounts

    • 1st Time Customer: 50% Off Up To $400 Purchase. (Not Stackable)
    • Fluent Sampler Deal: Unique First-Time Customer Discounts Revealed To You On Your First In-Store Visit (Not Stackable)
    • Veterans And Spouses Discount: 20% Off ( Stackable 5% With In-Store Promotions)
    • Senior Discount: 20% Off 55 & Up On Saturday & Sunday (Stackable 5% With In-Store Promotions)
    • Bring A Friend: Bring in a new patient and get 50% OFF up to $400 Purchase
    • Pediatrics Discount: 40% Off (Not Stackable)
    • Birthday Discount: 10% Off All Birthday Month (Stackable 5% With In-Store Promotions)
    • Industry: 20% Off (Not Stackable)
    • Delivery Discount: 10% OFF on all orders $500 and over.
    • Visit Fluent Home Page

    ABOUT THIS DISPENSARY

    Fluent, located at 109 Racetrack Rd NE in Fort Walton Beach, is open to serve the cannabis community of almost a million active medical marijuana card holders in Florida.

    Medical: Yes

    Recreational: No

    Delivery: No

    Delivery Fee: Not Applicable

    License Number: MMTC-2015-0003

    Before this dispensary could open, it was licensed by the Office of Medical Marijuana Use (OMMU). In the state of Florida, dispensaries are officially referred to as medical marijuana treatment centers (MMTCs).

    Fluent is vertically integrated, as are the rest of the MMTC’s. Being vertically integrated means they oversee the entire process from seed to sale. Fluent grows their own cannabis plants from seed or cuttings, harvests, processes into a variety of products, packages and distributes within their own network.

    Product types and availability can vary from store menu to store menu, depending on demand. If Fluent in Fort Walton Beach does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card is universally accepted at any dispensary in Florida.

    Purchasing Marijuana Products at Fluent

    During your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.

    Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders will make recommendations that are based on your doctor’s recommendation.

    Preparation Helps: See what’s available ahead of time. If Fluent in Fort Walton Beach online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.

    Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. If you have an active medical card, you can pick from a wide array of cannabis products. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.

    Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.

    Contact the dispensary if you encounter product-related issues or problems. Fluent has a policy & procedure for this.

    Please enjoy the menu products from this dispensary responsibly!

    To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.

    What People Are Saying

    Miyuki R.
    Miyuki R.
    1717435478
    Amazing team, really takes their time with people and shows they care. My grandpa is a ww2 vet and they really helped find some topical and drops for his pain. Love this store and highly recommend them. Some people are just super impatient and others just plain rude.
    Shelley C
    Shelley C
    1710345595
    The best products and deals. Absolutely the best staff. They're so kind and helpful. Very informative. They take their time with you and help you make decisions as to what may be a good product for your situation.
    Layla P.
    Layla P.
    1710119331
    Stopped by before closing for a quick pick up for my indicia strain and the store swiped my card multiple times and said “network error” after 3 swipes said to get cash. Of course the charges are showing on my account and it was the only card I had with me at the time. Very unhelpful, this is supposed to be an easy process. Will be going somewhere else from now on.
    Ebony S.
    Ebony S.
    1708527680
    Honestly my favorite place to go. The staff is so nice. More people should be stopping by here. There's a lot of great products for great prices. Super easy going staff too!
    Miyuki R.
    Miyuki R.
    1707426733
    Amazing team, really takes their time with people and shows they care. My grandpa is a ww2 vet and they really helped find some topical and drops for his pain. Love this store and highly recommend them.
    Crystal W.
    Crystal W.
    1707418432
    HORRIBLE CUSTOMER SERVICE, HORRIBLE MANAGEMENT....If this is how they treat NEW customers I feel sorry for them all. As the wife of a PTSD veteran I have experienced a lot of difficult situation in our life. However, our experience with Fluent has to be one of the WORST by far experiences ever. My spouse was "new" to the entire experience, we both have never had a single experience with it before. I went with my spouse to the store, we were the only customers there originally, a gentlemen helped us out immediately, we talked through things with him and then placed and paid for order. 2 days ago he received a phone call with no number or name given (totally unprofessional) that he was BANNED from the store. As the spouse of a PTSD veteran this did not sit well with me, I made several calls to try to get an explanation, I was told that Ebony S. the DM would call us...NEVER HAPPENED, then I was told Mary A. would call us...NEVER HAPPENED. On one of my last calls I was told that an email was going out to the GM, DM and someone else, of course that never landed me a call either. I just wanted to understand what "he/we" did wrong that day at the store so it did not happen again. I have made 12 calls in past 2 days trying to get an answer. I WILL NOT EVER recommend anyone going there! As the spouse of a man who served our country I would hope there would be alittle more compassion and understanding. Lucky I was there to balance him out or this might have created a whole new issue for him.
    Jo
    Jo
    1706203967
    I've been going to Fluent for a couple of years now for my medical marijuana needs, I really love how helpful and knowledgeable the staff are. If you're in the Fort Walton Beach area I highly recommend this location. Huge shout out to Jamie, the best in my opinion.
    Taylor R.
    Taylor R.
    1704316166
    This is my favorite dispensary. Everyone here is wonderful and always helps me out so much! I always come here and they have the best quality and prices.
    Meg M.
    Meg M.
    1703287676
    Absolutely amazing store! The best staff and best items I’ve purchased. Very happy with this location. Ben is the most ultimate Ben I’ve ever met in my life.
    Evelyn B.
    Evelyn B.
    1703197315
    Gabby was so awesome!! She was super sweet and professional and helped me with everything I had questions about. Fluent is my #1 choice dispensary.
    Kourtney E.
    Kourtney E.
    1702921907
    This store’s employees are amazing! Super sweet, they explain the products well, are super welcoming, and you can tell they love their jobs! 10/10 Would recommend!
    mary T.
    mary T.
    1699392584
    The service here is unmatched! But the prices aren't the lowest in town. I wish I could shop here Everytime but 1 gram vapes are $25 at AYR and $40-$50 at Fluent 😭 that sucks for me because I'd much rather go to Fluent but sometimes just can't afford it.
    lily W.
    lily W.
    1697678066
    Hands down I’m always going to fluent now !! Emily was the one who helped she made me feel so comfortable to be able to ask questions 🙂 I struggle with anxiety so being able to have such friendly people in the store helps so much !
    Brande M.
    Brande M.
    1696702371
    The staff here is absolutely fantastic. Every time I visit I feel comfortable. Yesterday, Emily was my associate and we got to share some similar experiences, and connect on a friend level. She's super friendly and knowledgeable. Definitely a Win in the Customer Service Department!!
    Grace B.
    Grace B.
    1696522005
    This was my first time visiting a medical dispensary and the curators were so kind and talked me through the process. Emily helped me today, and she was so sweet and friendly! Definitely will visit again 🙂
    Maurice D.
    Maurice D.
    1692195741
    This place has the best..... but besides what they sell Ebony that works there is by far the best exterminator I've ever met hands down...... I think she also played in Star Ship Troopers with how good she is at killing bugs
    Kalina M.
    Kalina M.
    1691452803
    First time there and Ebony was so helpful. Such a great experience definitely will be coming back! Thank you Ebony!
    Catarina S.
    Catarina S.
    1686512727
    i’ve never left a google review before but i just had to because fluent is my favorite dispensary, always has great products, and the staff at this location in particular are so so so nice! Kourtney was the sweetest and went above and beyond in her service during my visit, i will def come back to this location just because of her and how amazing she was!!! HIGHLY recommend
    Brandon P.
    Brandon P.
    1683678498
    Ebony S. knows her stuff, plus she is quick, efficient, and thorough... a combination very hard to find in an employee now a days! Ebony S. took the time to tell me my remaining recs, and even signed me back up for the Fluent rewards system. She is truly a great person who goes out of her way, and above and beyond the call of duty to assist customers. Thank you Ebony, always my favorite to see at Fluent!
    Zachary J.
    Zachary J.
    1683069173
    By far the best product out of local options. Frequent shopper. Limited lines, quick service, and a great experience every time. The staff always looks out for me and makes me feel at home. Thank you Ebony and Josh for the great service every time! Will be back.
    Andy
    Andy
    1682911523
    Great selection, nice and clean. Super helpful staff. It was my first time at a dispensary and was a little intimidated at first. But they were super friendly and the girl that helped me, Nonnie, knew a lot about the products and what to recommend.
    JoEllen L.
    JoEllen L.
    1680965570
    Best shopping experience everytime I visit! The vibe is always so positive! The manager is delightful. The little lady with the different colored hair obviously sets a great example to the rest of the staff! I'm awful with names but she is a gem! Yesterday I was taken care of by Ebony. She is both helpful & knowledgeable! I will pass other dispensaries to shop @ this Fluent location. Good job!
    John K.
    John K.
    1674767680
    Another great experience at fluent Giovanni is the man!!! always takes care of me and finds me the best deals!!+ super clean and in and out in less than 10 minutes top... very courteous customer service they rock 🤘 If you go there ask for Giovanni..he's very helpful... give that man a raise fluent... hard to find good people these days.. ya hear me fluent?!?! Don't let Giovanni get away from you guys
    Sarah G.
    Sarah G.
    1672923129
    Kourtney is amazing. She’s very knowledgeable and very kind. I love the Fort Walton location. They are always well-stocked and have the most patient staff. Highly recommend this location for not only experienced users but also first time customers. They make it so much easier for the customers. Jace is also amazing as well as the manager. I did not get his name but they are all down to earth!
    Pam R.
    Pam R.
    1671106169
    The staff at Fort Walton Beach Florida is knowledgeable, kind and always helpful. Great with recommendations to help with my medical conditions. This last visit has introduced me to my newest favorite strain. Thanks Tori. By far the most knowledgeable staff I have encountered. True who?
    Justin W.
    Justin W.
    1670527546
    One of the best dispensaries in Florida, definitely one of my favorites. Always well-stocked with quality products. Great staff, very friendly. Amazing customer service. Ebony , especially, was really cool. I had a good time just talking to her about my favorite strains. She goes above and beyond to help in any way she can, very intelligent and knowledgable about the products. I only wish that some of the other dispensaries in the area would treat their customers so well. I look forward to my next visit to Fluent - Ft. Walton.
    Deathly R.
    Deathly R.
    1667878130
    Fluent on Racetrack has always been, and will continue to be, my favorite dispensary out of all the ones in this area. Every time I come here, the guys are always so cool, especially Nico. He hooks me up every time with all the info I need and all the discounts I can get. They have a wide selection of product choices and their edible gels are by far the best out of any edibles I have ever tried, and I've tried a lot. I highly recommend them (get it???....HIGH-ly!!! ) to anyone!!
    Catherine B.
    Catherine B.
    1667697309
    Every time I visit fluent the staff is absolutely amazing. From check-in to exiting the store everyone is polite, knowledgeable and courteous. Tonight is visited the site on eglin and was helped by Ebony. She ensured that I received all of my discounts and was able to recommend something for a condition I suffer from that causes severe pain. So far she has be the best bud-tender as far as knowledge and politeness. Thank you Ebony. And thank you Fluent.
    Donald E A.
    Donald E A.
    1667659056
    The staff was amazing! Ebony was the person who directly helped me she was awesome! knowledgeable , very nice and helpful. This will more than likely be where i continue to do my shopping. (trulie) the best experience, yes that was a dig not a misspell !! Lol
    Michelle R.
    Michelle R.
    1667432618
    We have exclusively used this dispensary at the Fort Walton location. The staff is always nice, professional, and knowledgeable. The product quality is always above expectations. Ebony is our favorite person to see. She is not only knowledgeable, she has a pleasant disposition that is contagious.
    Patrick S.
    Patrick S.
    1667079068
    The hospitality and intelligence on the product that I experienced from a sales associate named named Ebony, was a blessing I hope she can continue to give. Thank you for an awesome experience with your assistance on the correct strain for my ailments. Much respect.
    Justin A.
    Justin A.
    1665876072
    If you want great customer service and true to plant vapes, Fluent is your place. Ebony assisted me in choosing a good cart and it’s AMAZING. 4 stars for efficiency, 5 stars for the whole staff being knowledgeable and compassionate about their work.
    Jay F.
    Jay F.
    1664903349
    I had to change my review purchased hands down the worst tasting vape I’ve ever had from here. After talking to multiple people there has been changes in quality control. Will not be shopping here anymore.
    Petey L.
    Petey L.
    1662357719
    I only shopped here once and never again...they advertised a free sample For first time customers customers which I never received also while shopping on their computer monitor I chose three items mainly because of the price of each but once I checked out and was told my total it was almost 40 dollars more than what I intended on spending and that was with the first time discount if it says 35 on the screen than I don't understand why I was charged 50 for each and 70 for a cartridge. It's highway robbery..go to liberty health science dispensary way better prices and just as good quality. Fluent won't even give you the sample that is promised Don't waste your time
    Jack Thomas F.
    Jack Thomas F.
    1659909039
    So this was my second experience at Fluent, first at this location & first in over a year. Unfortunately, I had another negative experience and I’m very surprised.This past visit I purchased flower and their “RSO” which is not RSO in the slightest and is falsely advertised as such. They’re selling FECO which is different & should be sold as such. With that said, Fluent had by far the worst FECO I’ve ever encountered & I can’t recommend it at all.The flower was 50/50. The Gary Payton was dry & harsh, very unappealing. Their original blueberry though was absolutely amazing & if you end up here that’s what I’d recommend.I’m not a new FL patient, and I worked in the cannabis industry on the West Coast while I was in college, so I have a good grasp on what is what. I wanted to give Fluent another shot, but I’ll be back to my other regular dispensaries…Good staff for sure & the blueberry was good, other than that it all missed the mark. Not worth a premium price tag for medication.
    Allison M.
    Allison M.
    1657120792
    First time shopping at Fluent. Second time shopping in Florida. I enjoyed the Fluent dispensary. Giovanni was friendly and informative! He helped me find some great things. Will definitely shop here again! Thanks Gio!
    Chris J.
    Chris J.
    1652102953
    This 1 star is for their Flower...which strain? ALL OF THEM!!! ...it just plain sad that they can mess up every single batch of flower...tried to give benefit of the doubt 3 times!!! The 3rd time was cause new li e ...FTH. FreedomTown. Str8 trash. All of it
    Jonathan D.
    Jonathan D.
    1649898255
    Jo and all the staff is absolutely amazing and educated and polite and never a wait or if there is they are quick. Just tell them what ur looking for or if your wanting to try something new and what your wanting from that and they got you. Favorite place in destin "fort walton' all the sake, but don't get pulled into the actual destin locations cause the price is twice the amount n less THC. Just go here and get urself treated with care and respect
    Ace M.
    Ace M.
    1649257856
    Erika is the rudest employee I've ever dealt with. Absolutely awful
    Dominque M.
    Dominque M.
    1646509512
    Everyone here is super nice, helpful, and knowledgeable. First visit at this location and will definitely be back. Service was stellar!
    Fisherman N
    Fisherman N
    1638442503
    These are recreational prices!!!Not impressed with the medical flower/ product in Florida
    Gabriel R.
    Gabriel R.
    1637517049
    Amazing people and products here. Definitely the most knowledgeable staff of any dispensary around.
    Savannah H.
    Savannah H.
    1637495685
    I went in a few days ago and was lucky to have jase/Jason help me with my selection! He was super knowledgeable and helpful getting me all of my discounts applied but most importantly he was so nice and friendly and that’s just what I needed after a long day. I would 10/10 recommend just of customer service but also 10/10 recommend on supplies!
    robert E.
    robert E.
    1627265901
    Great experience. Staff very helpful
    Barber Q.
    Barber Q.
    1625077704
    What a great place! I have been going there since they opened and love the location. I usually get Jaunte to take care of me and he does an amazing job! Knowledgeable and Incredibly friendly. Make sure you get signed up for REWARDS! It is the cherry on top! ❤️
    J C
    J C
    1621725196
    Great service! Staff makes you feel comfortable and are really friendly.
    Chris B.
    Chris B.
    1617967840
    The bud tenders are knowledgeable, friendly, and always willing to help. Don't listen to the 1 star reviews (aka the haters). Try it out for yourself, you will be pleasantly surprised.
    Lateef M.
    Lateef M.
    1617493758
    Big Ups to the Fluent Squad!!!Hands down one of the most easiest shopping experiences in town. I always feel welcome -- there's always deals, and the products are top shelf!Hats off to yous!!!
    Susan M.
    Susan M.
    1617117588
    Oh man! These are my favorite peeps in the while world! Kind, knowledgeable, friendly! Love,love,love them!💖🤗
    Lateef M.
    Lateef M.
    1615837543
    Hands down one of the most easiest shopping experiences in town. I always feel welcome -- there's always deals, and the products are top shelf -- Kudos to the staff that makes that happen every visit!!!
    Jeanette E.
    Jeanette E.
    1614345986
    I have visited this dispensary several times including my very first time when I didn’t know much about buying weed or the benefits. A huge thank you to Josh and Shannon, they have helped me so much on what products would work the best for my situation. the staff is very knowledgeable and incredibly nice!
    Josh and Jo are outstanding. This customer service and product knowledge are awesome. FLUENT has great quailty bud the Subra and Atlas are my top recommended
    christina B.
    christina B.
    1608235513
    Super friendly and helpful! Great daily deals and products! Definently a favorite!!
    Daniel C.
    Daniel C.
    1607189267
    Awesome staff, great service. I really like how u can call them and right away get connected to a real person to take your order. Make sure u try the Odra kush!8
    Jacemachine G.
    Jacemachine G.
    1605727855
    I have been using this dispensary for over two years now. I find them to be a great group of individuals, as well as kind and helpful representatives of FLUENT. They have always gone out of their way to make certain any issues that may arise are taken care of quickly. Great staff. Solid product.
    K P
    K P
    1605395796
    I had the most helpful experience here with Jay. I will return because of him and i wish everyone was as helpful as him. He is very knowledgeable about all things but and how it makes you feel, he needs to train people because I’ve had no one help me like him. I highly recommend the store in fort Walton because of his great service.
    Juels A.
    Juels A.
    1604685992
    My boyfriend and I came here for brunch. This place is unlike anywhere I've ever been! A cool, chic atmosphere and the staff is super friendly. Kind of pricey but that was to be expected. Overall a great and fun experience! Can't wait to come back!
    wayne A.
    wayne A.
    1599139925
    Used to be great
    J B
    J B
    1598900608
    Awesome customer service and great discount! Products also delivered on time with a smile!
    Their marijuana is not potent, tobacco is stronger. Not enough available product. Over priced medicine as if patients aren't taxed enough already I do not refer this dispensary. Go to muv or trulieve they have strong meds.
    Heather W.
    Heather W.
    1596479809
    Products are great...Typically EVERY employee I've encountered has been awesome...today the lady working the front has an attitude for no reason and is happy to let you wait for a product they may not even have. Indifferent attitude couldn't seem to care less about customers today. I asked if there was flower in stock. Response was maybe but there might not be any by the time you get back there. Cool thanks for not asking. Would take 2 seconds but requires getting off your lazy bumDark hair...FWB 1PM. Didn't catch grumpys name
    Jason D.
    Jason D.
    1595426077
    21 cups of limited release product??Only dispensary between here and texas and they issued 21 cups. Nice attempt to give hope but in the end this company is all smoke and mirrors. Was good in the beginning but now seems to be watered down.
    Miranda W.
    Miranda W.
    1592547146
    Loved it! Very knowledgeable! Everyone was very kind spoken and patient. Very relaxed! Jaunte was very helpful and patient and took his time to explain everything to me! This was my first visit. I’ll be back ♥️
    Michelle B.
    Michelle B.
    1592504060
    I was in the monument place next store to this business. The staff was extremely rude. They came onto the monumeny place and yelled at all of in here that the white truck needed to be moved. Very very rude to yell at people whose family member had just died!! I understand a reserved spot but you don't have to yell at people.
    Harold P.
    Harold P.
    1589396025
    Didn't care for it.!!! I prefer flower,and they never have any.flower has been available in Florida for a year now.there is no excuse for the shortage of flower.your competition has plenty
    Paul J.
    Paul J.
    1588264576
    My first visit was very good period how do u get ur website so I can order instead of driving a hour away ?Thank you paul b
    bekki U.
    bekki U.
    1583958396
    I've been 3 times now and:1. Gotten the BEST customer service by attitude and.knowledge.2. Had a fabulous selection to choose from! 😊3. Have been educated on their many forms of helpful, convenient ways to purchase my ordersA. Online/delivery to my doorB. Call ahead/ Order will be waiting at the store.C. Online/ Waiting for pick up at the store.4. Have been kept up to date via text about daily specials.Suzie is FABULOUS!Front desk associates are always very warm, inviting, AND extremely knowledgeableWould and will recommend everyone I know
    B G.
    B G.
    1583261021
    My first visit to the Fluent store. I was very relieved to see that their employees are very well versed in their products overall! Their website is up to date on exact prices and stock. They have a decent range of medication either by mg or delivery method. I will be back for another visit soon. Thanks Fluent!!
    Maggie M.
    Maggie M.
    1580009405
    My favorite dispensary. The staff are extremely knowledgeable and will take the time to explain everything to you. They have a lot of discounts and sales. ❤️
    jose T.
    jose T.
    1577491199
    You are surrounded by nothing but competition in the Florida panhandle, with new competing stores opening up frequently ie Trulieve Destin. With no real need to drive the extra distance to Ft Walton now, why would I go there to you anyways when you sell your "new" melt and rosin for 100$ a gram? You are 40$ overpriced and are very under dosed in thc percentage in comparison to your local competitors. Your competitors have been selling these exact products you just received as "new" for over a year now, for 40$ cheaper and better quality. Not only all of this, you rarely have flower and all of your competitors either match or have a higher discount for veterans and offer better loyalty reward programs. The word is getting out fast fluent and you are behind.
    Christopher H.
    Christopher H.
    1575637247
    I’m tired of going in there and being confronted by a scowling security guard with his hand on his sidearm. If you want you stand there and pretend you’re the fastest draw in FWB, that’s fine. But, keep your hand off your weapon, unless you’re ready to use it.
    Erika D.
    Erika D.
    1566325102
    Okay people now honestly this is the place to go the only dispensary around that is awesome with awesome people awesome products the only products that actually do make me feel better and trust me I've been around a long time and I know what's good!!! me and my best friend come here once a week even though it's not the closest one we make the drive because again the service is amazing and the products are ahhhh mazing....hehehe... KAYLA AND JUANTE ARE SUPERSTARS at what they do!!! we look forward to the friendly faces....
    Ben M.
    Ben M.
    1565618615
    The staff here will become your friends after a few times of shopping here. Kayla waited on me yesterday one of my favorites they have working there and she always has helpful advice. Really clean store and never really a long wait.Thanks so much !
    Aaron D.
    Aaron D.
    1564322400
    I'm editing my review. Fluent is nothing but fast, convenient, and professional. My past three experiences have been great. This the fastest dispensary I've been to. My average visit is less than 20 minutes. This store is now getting stocked more often, and their flower is starting to get pretty good!
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