I like to stop by from time to time and see if things have changed…STILL charging people for these half empty cartridges…how do people still shop here? 😂
The staff is always SO FRIENDLY however, despite me purposely saving up my points, it’s pointless to use them because everything is always discounted anyway. The discounted prices are OK sometimes still not that great. I want to be able to use my points to pay for my order on discounted prices, like I can at every other dispensary in Lakeland. Shopping and saving my points with MUV from now on. 😞 MUVs Savy line is equivalent with fluents moods line with better tastes.
Service, drive up window, and quality is excellent..But just because I am a old timer with a high resistance $50 to $60 for 3.5 grams of 30 thc...that's $480 an ounce....I hope we can grow our own when it becomes recreational ....just sayin
Natasha was my bud tender today and was helpful and knowledgeable of the products. Usually prices being high hinder me from purchasing but today great prices came in. Thank you again
The drive thru service is awesome! Saves so much time and with guys like Elvis working here I know I’ll be back.
I only go to Fluent - they always have great deals and sales and the staff is always really nice and helpful, Arielle is awesome and my favorite, but don't tell the others I said that.Highly recommended!
maria and aj gave me a awesome discount on my purchase and on all my purchases and they are very nice and friendly
Maria was so nice and helpful. Perfect personality and face for the Fluent business.
I love this shop. Always have what I need and Maria was an amazing help.
Amazing in customer services ,very attentive Maria was my service provider at the north Lakeland store
Super clean and nice staff. Maria was very helpful and kind.
Maria was very kind, & helpful. will be returning because of her!!
First visit! Quite happy with the staff! Looking forward to doing continued business.
Excellent customer service. Helpful and knowledgeable about all products and accessories.
I go here about once a week. EXCELLENT customer service! I'm not always sure if what I want , I tell the service rep and boom, they tell my choices and the difference. I appreciate them greatly! Stop by and check it out.
Customer service is great. Love the rewards. Anna is awesome!
I have been to Fluent a few times now and the staff is always so friendly and knowledgeable! I've gotten some of the best flower here and they always know how to give you the best deals so you get the most bang for your buck! I even called Fluent once asking general questions and Kristen was very helpful and answered all my questions, since the MMU people wouldn't answer the phone. I would definitely recommend Fluent to anyone with their card, newbies or old timers!
I am never disappointed with the customer service. Product is also amazing but the customer service keeps me here.
You can drive 10 minutes up the road and actually get quality flower at a reasonable price. Also the carts here burn my throat (yes the black line). Vidacann gets it.
Only place I go the people are always amazing and helpful they let you know what works best for what and I will continue to come visit every week to uplift my mind and get the best quality smoke around that helps with my extreme pains... Love you all that work at this location you guys are truly the best!!!! Also the sauce (agave nectares) are amazing in my daily coffee!!!!
I love the selection of flower and the sour gummies are super yummy. This is DEF my favorite dispensary. The staff is also amazing 😎.
First time there and amazing customer service also the flower is a 10/10 🌟 ❤️
Superb flower at an outstanding value. The carts are just as good. Moods when you want something a little more fruity and Black carts for the natural taste. As for the bad reviews I can’t say I’ve ever had anything bad. Take the time to understand the product you’re buying by asking for a CoA every plant grows differently one batch can be totally different from the last.
Analise (T or L) was amazing. She really made me feel comfortable and figure out what I needed.
This was my go do dispensary for carts before I realized I could spend 320$ get 500reward points. then when I try to use them. My discount only works when I pay full price for the products?? Seriously?? That's outrageous I use 45$ worth of points and still have to pay the original website price of 30$ no thank you.
Though I like how conveniently close it is, they messed up and didn’t give me the change for charging me with a card. Please be on top of that guys. I think the girl is new but still. Little problems like that add up.
Superb flower at an outstanding value. The carts are just as good moods when you want something a little more fruity and black carts for the natural taste. When the live rosin extracts drop I’ll have little need to go elsewhere. The staff at the Lakeland store is the best.
Poor trimming weed tastes like homegrown maybe it grew in someones back yard thc levels were low
Real friendly folks..Extremely helpful with All your Dispensary standards. Make SURE to use your points!!
Purchased a disposable vape and it literally lasted not even a day. Going open other to see how log it last very unhappy
Unacceptable service they up charge their product and they will give you change even if you use a debit card. WTH!! It’s a total scam! Don’t trust these people with your money go down the street to Trulieve!!!
My girl Camryn is the BEST!! She always has killer recommendations, always has a smile on her face, and she truly makes the experience so personal and fun. Fluent is my go to spot, just because of her!! Whoever is in the corporate office needs to give this beautiful human being a raise, it is truly well deserved. Hitting up the dispensary is the highlight of my week, but it's even better because she genuinely cares about you as a patient. Every other dispensary out there cares more about their sales numbers, than how well their product is working for you. Camryn has strong core values and is so kind and thoughtful. Her standards are set WAY above the bar. Thank you for being such a wonderful human!! By far the best dispensary experience I've had 👌
Impressive selection and service... fr
Matthew was friendly and so helpful for my first visit! Matthew, I appreciate you!
Great customer service! Very friendly staff and knowledgeable about their products.
This place is amazing they gave us two free eights of 🍃 on April 1st and April 4th and it was an amazing deal I love this place!
Friendly helpful staff, great sale prices and good product. Im a new card holder and I feel really comfortable
Stopped in today to see 4-5 people ahead of me. when I was called on, i informed someone was ahead of me. so i went to let him know because i am awesome. this dude who looks like Brian Peppers went to the counter as i stood by looking at the samples. during a prolonged moment of silence I asked if they had a certain "flower." She said to the other guy "Sorry, some people like to interrupt.when It was my turn, the conversation went like this(i couldnt understand her name so im calling her sassimi as thats the closet i can get)S: ok, now how can i help youA: sure im not interrupting something?S: she frowned and said noA: You do you realize NOTHING was being said when I asked about the flowerS:Yeah but i was thinking (an unlikey story given what comes next)I asked if Sour Diesel was their highest THC content, as theyve been telling me it was. its 14%S: yes it is.A: but directly above it on the menu there was another product with 20% THC content ( I pointed this out.)S: Yes.A:but sour diesel is the highest you have.S: YesA: when did 14 become higher than 20?s: oh.I have come to this dispensary because of how kind everyone was to me, knowing it was an inferior dispensary. shoulda known it was all a veneer
I like to smoke after a good workout
Angela was great and very knowledgeable I will be returning because it was a fast enjoyable experience 😉
Always quality products and premium staff
Customer service was Great, ver professional and knowledgeable. Didn't have to wait long, and also Quality Products. Oh yea Veteran Discount 🪖Ty
Friendly staff, knowledgeable, great music while you wait, it's a great place!!
It was my first time there and the staff was very friendly and helped me a lot. They have a menu on a tablet you can look at and the bud tender was very informative of the different strains they had and what was best for my needs. Definitely recommend.
More expensive than any other dispensary I have been to and has the least amount of options. Got 2 syringes for twice what I usually pay . These syringes are impossible to use the concentrate won't sweeze out one of them was busted slightly on the screw on top It broke off completely. When I tried to use the other , The syringe snapped and slipped my thumb completely open.
Compared to other dispensaries, they're more pricey for products that don't really do much or nothing at all, and im also not a big fan of the made up flower names, if it's OG then it's Og not Baldor or such. I've been smoking for over 10 years and have had mids hit better then some of the flower.
After spending $140 for 1 Oz Perla 1200 ml drops the child proof container cap froze shut after 3 uses. I had to carefully cut the bottle open with a razor knife. I purchased drops and vape which were good quality but a bit higher then other dispensaries. The companies website is a little confusing as to the actual ratio of THC to CBD per bottle. It would be nice for them clearly state what one is buying. I guess one needs to just try and compare to see what works for them. Hopefully, they fix their child proof lids for someone with arthritis would never be able to open a bottle of CBD oil.
the young men working there were extremely well mannered and genuinely nice, this was my first visit, i was given an amazing 1st time discount and i will be back... they had everything i asked for in stock... they put muv to shame
Top notch service. Best quality. Amazing company. Superior product!
Finally got to try the edibles. They worked well! Thank you Haley for helping me.
Very knowledgeable and fluent in speaking cannabis and great service thanks Haley, also the products are above average quality, I definitely recommend giving this dispensary a try.
I went through the drive through and only took a few minutes. I was missing 1 item but returned in a minute and it was filled. I will be back for after trying 2 other dispensaries, Fluent was the fastest to order and pick up. Product was great and 50% off first order with free battery so they gain a customer with the promo.
Just bought 3 1/8thsAll were so little idk how they even trimmed themFull of sugar leaves and tiny stemsToo bad they won’t let me post pics on hereVery Very disappointed
All products are amazing especially the creams for inflammation of the joints! Great customer service and clean place
Disappointed! Purchased from the Lakeland location several times before and notice some inconsistencies in weight. This time I paid for a 1/8, but received much less. When I questioned the long blonde hair women, she smirked walked away and never came back. Another young woman who worked there assisted us,But did not resolve our issues. I did not receive the 3.5g That I paid for! Will be purchasing at Surterra for now on.
Kenny Soto!! and the rest of the employees as of June are awesome everybody is great they work with you if there’s a problem they jump on it and fix it, Great atmosphere
Their facility is very clean & there is plenty of parking. The entire staff was freindly. They explained products in detail & their input was very helpful. I even got a follow up call after my visit. I am very impressed all around & will continue to frequent their establishment. Great job yall !!!
Best place in lakeland! The whole staff was very nice and welcoming I will be coming back and recommending to friends!
Awesome service! Have been several times now and the staff is very knowledgeable about all products. They can recommend which products are best for you, depending on the cbd, cbn, and thc ratio. They also have amazing deals, for the first 3 visits.
So friendly, professional, knowledgeable & great product.
So far I’ve only been to two dispensaries but I like Fluent very much and even though I may visit others, this will be home base. I can see everything at the counter, not in different parts of the dispensary. Although the staff is much younger than me and some still in training, they have a lot of information, enthusiasm, and make good suggestions. Very friendly and upbeat attitude. Other customers seem willing to share their thoughts and experiences also.
Awesome service! Have been several times now and the staff is very knowledgeable about all products. They can recommend which products are best for you, depending on the cbd, cbn, and the ratio. They also have amazing deals, for the first 3 visits.
Fantastic service and products. Pleasant experience.
Fantastic service and products. Pleasant experience.
The General Manager at the dispensary kenneth is a great guy.. Great customer service and everyone whoa works there is very polite and helpful