I love everybody there. quick weights it's super convenient. I can order my stuff online and I come pick it up. and they answer all my ridiculous questions every time and yeah
Joseph is a great manager was amazing from start to finish. Even ran to my car in the parking lot. Because I forgot my ID what a great guy!!
Tristan was very knowledgable and helpful in assisting me during my shopping experience, the man deserve a raise or something! Would highly recommend to anyone seeking a dispensary that values their customers needs.
Tristan is such a TREASURE! Super nice, knowledgeable and helpful. They helped me find exactly what I needed and helped troubleshoot some previous strains that weren’t for me. The whole Cutler Bay team is 5 STARS!
Love this location, & Destiny T is our faveeee love when she’s working. 🏼 s/o to Fluent for having way better deals and a cleaner, cuter location then the other local dispensaries like Trulieve.
Love shopping at this location! The staff in Cutler Bay happen to be the best in my opinion. Incredible product knowledge and reward system is amazing. Love everything Fluent has to offer.
Look no further! This is the best dispensary. Joseph and his team are so attentive and sweet. They really know their stuff and will help you find exactly what you need. The store is always clean and organized. You will definitely not regret it!
The level of professionalism at this store is the best. The staff was incredibly helpful and the product was top tier. I would highly recommend this store for the product and environment that they provide. Thank you again!!
Excellent customer service was provided at this location. I felt very comfortable talking to the staff and browsing the store during my visit. Will absolutely be returning for a repeat enjoyable experience.
Consistently great service offered at this location! Very professional staff that really care about their patients! I have only had GREAT experiences in my time coming to this fluent location, and glad to report that this continues to be the case according to my most recent visit. Keep up the great work!
Best fluent in Miami not only cause it’s right next to my house but just the people and the costumer service is amazing , Paulino is probably my favorite he’s always attentive and ready to go and very knowledgeable on what products and sales they got going on
This fluent has amazing staff, EVERYONE is super friendly and knowledgeable!! Tristan was super helpful and gave great recommendations during my visit today! I would highly recommend visiting this location!!
This place is amazing, everyone is so nice and friendly and they really know how to help you find what you're looking for.But what I'm most impressed by are their gummies. I generally hate gummies because they always taste super bitter but these gummies are freakin phenomenal! I recommend the sour ones because they're ACTUALLY sour, delicious and not bitter at all but rather the taste of the flower gives it a more natural earthy taste giving it a fresh aftertaste like a ripe fruit. Seriously, props to these guys.
I'd like to extend a warm and grateful smile to Becky Martinez at the Fluent in Cutler Bay FL. FLUENT was my first dispensary visit before and the precedent has been set extremely high.Becky was kind to me; Inviting and polite. I was given exceptionally good service. Thorough and knowledgeable, customer focused, and dedication to a smooth and easy transaction made this experience really something special.In an area that offers mostly awful customer service experiences, Becky at FLUENT not only exceeded my expectations but hit a home run.
Love their products and they are extremely helpful. They always have an answer to my questions and give me a lot of useful and beneficial information. Becky, Chris and Stacy always take their time to answer any question I have and thoroughly explain it
Went in for my first time and Becky M. Was my bud tender. She was very knowledgeable and made sure to help me be the best meds they have to offer. Super pleasant and fun experience!
Excellent shopping experience. Thanks to Becky Martínez for all her Knowledge & help on choosing the best flower for me.Flower smoked really good and i am definitely going back again.
To expensive. First promotion OK. But after that prepare to pay big bucks for meds. .5 distillates for 60 bucks, is such a rip off.
Amazing atmosphere, positive uplifting energy, extremely knowledgeable. Products are excellent! My husband loves, Carlos, Raoul, Shay and Stacy… a few of the team to name a few that provide excellent customer service. Overall, this place is worth the prices. Making customer service a #1 priority. Location is cleaned to perfection.
Really bad customer services from employee Carlos Diaz!
I picked up a pickup order today and one pre-roll pack came empty. Very disappointed, I've never had an issue with Fluent.-Claudia Perovani
Everyone here is awesome! Clean place, nice vibes. And they explain everything to the T...they gave me the comfort to smoke, with my fears of pannic attacks. I smoked, and I'm ok! Thank you...Maytee
Amazing atmosphere, positive uplifting energy, extremely knowledgeable. Products are excellent! My husband loves, Carlos, Raoul, and Stacy… a few of the team to name a few that provide excellent customer service. Overall, this place is worth the prices. Making customer service a #1 priority. Location is cleaned to perfection.
Kelly is literally the sweetest employee!! She is speedy, kind, and attentive! (please give her a raise)I don’t remember all the employees names though, but EVERYONE at the cutler bay location is super kind knowledgeable and ready to help!
OUTSTANDING!! SERVICE. I started going to fluent approximately two months ago, upon my arrival “Stacy “ ( Fluent Cutler Bay Mía FL )took the time to answer all my questions beings that I am not too familiar with strains and products. She was so, so, so respectful and professional and extremely ,, extremely knowledgeable of the products ,, she made it easy for me to understand exactly what it is that I needed for my health problem . I am a veteran and have serious anxiety problems , she just makes everything so easy , every time I go there. Throughout my years in the service, I have been to the Middle East, Europe all over the Carolinas and throughout my time, I have had the pleasure of being able to meet hundreds and hundreds and hundreds of different types of people from different parts of the world. I can honestly say Stacy ranks in the top 10% of ALLLLL those wonderful people we as soldiers were so proud to protect. God Bless America,,,,, and FLUENT! 🙏🏻,,,,,I’m going to go a step or two more in adding that, there has been times when I just don’t know what is best for me regarding products, now here’s the thing that’s so amazing among all others that a normal sales person in many cases can care less,,, all they would want to do is just sell more and disregard what it is that you actually need “Not stealing the Liberty Ins Motto” coincidentally these folks also focus more on what it is that you need, rather than selling you something you don’t( With selfish intentions ) no, negative,,, not here at this plc,,, I have been given without a doubt “The UPMOST! Respect, the atmosphere is SOOOOOOO Positive and supportive,,, trully I must add ,,, unfortunately many folks don’t know the impact anxiety has and label you right away just because you have a medical condition, I feel SO COMFORTABLE at Fluent,,, not only do they care, but they make a point to go above and beyond their duty responsibilities,, to help you. On several occasions ( Not Embarassed to admit ) I have been short $ , during purchases and the employees hv literally gotten $ from their OWN! Pocket,,, to complete your purchase,,, now i’m not saying that they pay for everybody’s products all I’m saying is that they just do things there that may and will surprise the hell out of you. I HIGHLY HIGHLY HIGHLY recommend Fluent. The employees explain everything in detail,,, SO crazy what they told me today,,, after an lengthy explanation on my medication,,, I stated then asked “Wow, Fluent trains you guys very well “,,,, to my surprise witch left me completely BAFFLED! She said, “Oh,, I read and train myself and educate myself, when I’m off, to help clients “ 😱😱😱😱😱😱😱😱😱😱😱😱😱😱😱😱😱😱😱😱😱😱😱 isn’t that amazing? You must excuse me but that experience I had there today totally blew my FU*#%ng mind,,, the magnitude and level of dedication is incredible.
Fluent- Cutler Bay Dispensery is the best hands down!Their product is high quality and at great pricing. The dispensery itself is so clean and inviting you'd think they'd only been open that day. Their curators are so amazingly well informed and they really make you feel like Fluent is just another part of your Family. Just by those facts alone you'd should be already on your way there!Thank you to everyone at Fluent - Cutler Bay for always making my shopping experience a pleasurable one and Thank You Stacy and ViVi for always being there to help me and taking a small moment to even ask how I'm doing. It's because of the small things at Fluent that make it ever so great.
Fluent Cannabis and their Cutler Bay team is absolutely amazing. I've been helped a few times by Stacy, and she just really knows her stuff. She has great recommendations based on terpene profiles, rather than just "oh this has the most THC" type of stuff. Stacy is friendly, knowledgable, and totally knows how to make people feel comfortable. Fluent Cannabis also has great products, beautiful packaging, and a very professional vibe.
Amazing service and fairly priced Product. Only complaint is parking, other then that had a great experience and will be back soon
Every time i step foot in the store i get greeted by amazing customer service, it’s such a clean location and they really have such great product knowledge. Joseph, Paul, Stacy, Vivi - I know them all and they are all awesome!
Best experience ever! Might be my favorite dispensary at the moment.
OUTSTANDING!! SERVICE. I started going to fluent approximately two months ago, upon my arrival “Stacy “ ( Fluent Cutler Bay Mía FL )took the time to answer all my questions beings that I am not too familiar with strains and products. She was so, so, so respectful and professional and extremely ,, extremely knowledgeable of the products ,, she made it easy for me to understand exactly what it is that I needed for my health problem . I am a veteran and have serious anxiety problems , she just makes everything so easy , every time I go there. Throughout my years in the service, I have been to the Middle East, Europe all over the Carolinas and throughout my time, I have had the pleasure of being able to meet hundreds and hundreds and hundreds of different types of people from different parts of the world. I can honestly say Stacy ranks in the top 10% of ALLLLL those wonderful people we as soldiers were so proud to protect. God Bless America,,,,, and FLUENT! 🙏🏻
Stacy was absolutely fabulous!! She wasn't afraid to strike up conversation while verifying me and was able to actually educate me a little more on Terpenes and the different strains! I told her I'd go back specifically for her 😀 the product isn't too bad either, the pre-roll filters are the BEST.
Great place! Everyone is friendly and there's a chill vibe. Very clean. Decent selection of items, lacking in certain concentrates. Overall very good product, and new varieties every few weeks.
Clean place, the products (vapes/ Fluent Lab/Polaris flower), the staff is friendly. Stacy the budtender always is as well!
Best team Ever ! Service & Products are always 💯-loyal customer for life !!! 💚
Great customer care, pretty chill place.
Great service. Would have been nice to know on my last visit my prescription was done.
Perfect place with perfect prices.
Great service by Stacy/Stacie ,(If I butcher your name I’m sorry) she walked me through the process along with recommendations for daily scenarios and got the right bud for the right job. More bud tenders should be like her, eager to help patients and get them what could help them, not just get them high. Thank you again Fluent and thank you Stacy. Will be coming back!
Great place to buy flower. Love their jack herer and blue dreams. Their durban all their strains are awsome!! Great customer service too especially from Jospeh. They really get it and help you out here. Great place to buy at.
This dispensary is not like any other. Forget trulieve, forget surterra, this is where you need to be. The place is like shopping at a dispensary that you can call home. And the staff are amazing. Specifically a staff named erika. If she is helping you you are going to feel so happy and well served as a customer! Support this business! It has so many cool discounts and products that you won’t believe. Do yourself a favor go here today if you can! Manager give Erika a raise shes awesome! Haha
Terrible customer service. Curbside pick up is a joke, they take forever to bring your purchase out. You figure with so many other dispensaries around ( Curaleaf, Truelieve, Satura etc... as a company you would strive to stand avobe the rest not the opposite. Fluent has achieved that, so I'm taking my business elsewhere.
I go to dispensaries in Orlando that are not as clean fast and professional as this place. This is the only fluent I’ve been too and I love all of their products so far. Baldlor is a fantastic hybrid! Excited to try more.
The dispensary itself is clean and well run, but as for the flower the quality is sub par. There is only one strain (Odra) which is worth purchasing. The major critique though is their inability to provide an 8th that actually weighs 3.5g or more and the real malfeasance is the up charging of bud because of “quality” only to be sold down the river with a half empty jar filled with minuscule buds and under weight.
Very friendly, informed, and professional service. Nice, quaint, modern style look inside. The building provides the comfort of privacy. Curbside service is excellent 👍🏾
Fluent dispensary has some of the best workers I have ever met, they are very knowledgeable when it comes to there product, I couldn’t sleep before I came here, They gave me my nights back thanks to fluent my favorite place.
awesome place and staff! Super futuristic! Best place to come! ❤️
Awesome dispensary, great people with great customer service. They are the best. I highly recommend ( pun intended)
I have been to this Fluent dispensary 3 times and every time have been given a bad vape cartridge. The 1st one had a big crack in it, the 2nd one wouldn't pull at all, and this last one leaked all over the place last night for no reason.Their return policies are too strict for the shoddy, overpriced products that they offer. CURALEAF is a much better alternative for vape cartridges. They have more variety, better quality and much better prices.What a waste of $80!
It was amazing how nice the products and place looked. As a Brand Ambassador myself, I’m quick to pay attention to details. This place is specially great for first timers. They even have special discounts and whatnot for first timers!!I recommend it. I like the flowers, I’m old school. Hope they soon make terpine infused hemp wraps.Cheers 🥂
The staff was friendly and very informed. I enjoyed my experience there and found this establishment to be very professional.
Great service and products!I started coming here after being referred by my daughters doctor. My 14 year old daughter takes THC and CBD for pain. The only store that had offered a pediatric patient discount was Curaleaf. But just now, this store just called me to let me know that they now offer a 40% pediatric patient discount! That’s huge! This stuff is expensive! When you have a child who suffers from chronic pain, you are willing to do whatever’s necessary to help them feel better. My daughter doesn’t vape, or smoke. She takes a tincture of oil so that she can get through her day. This is not a recreational thing! This is the only way my daughter can go to school daily! Over the counter medication does nothing. Besides, it would probably have long term negative effects on her health. I’m so grateful to stores like Fluent who put their patients needs ahead of profits! Thank you so much for being a great place for me to do business with!
Literally just left this place and all I can say is WOW! Really great product! I bought a cartridge and it tasted so yummy. The wonderful lady that helped me was amazing. She explained everything very well since it was my first time. The place inside wass so nice and classy looking. I loved my entire experience here, i would definitely recommend and will be coming back.
Wow. I was so happy to locate my favorite strain in flower. A wonderful beautiful bud that actually has the flavor and texture of real cannabis. I don’t know about others but I’ve been disappointed in the flavor of other dispensaries product. This one is so much better. Thank you. Additionally, customer service and ambiance were seamless with attention to detail. I DID notice I was supposed to get a free vape pen in addition to the 25% off for the first visit, and didn’t but I don’t mind as I have one and prefer flower. I was thinking it would have been nice to have a nice grinder... just an idea for the future❤️