Brandon and the crew were awesome!! Great customer service definitely pulling up when I’m in Duvall!
This was my first visit to this location and can I tell you I wish there was a location in Middleburg or at least closer to me! This place had a great vibe as soon as you walked through the door! Then the young lady Kubra came and took so much time explaining what items were possibly what I would prefer and was so sweet and personable! She never made me feel rushed and she got me some great product. This has made me a sure return customer! But oh that drive 🚗 🤣 MA’AM, you rocked and I loved it 🥰
Great experience, great team of budtenders! I loved the vibe of the store and the staff really made my day. Super chill and super inviting. They really made my first time in Cookies a great experience. Thank you all!
I did not expect to have a 5 star experience at all today. Angelica has been one of the absolute best cannabis care employees I have ever shopped with. She used lots of terpene details to help me find the strains that work best for me while making recommendations for future purchases and describing her experiences in detail. I feel so seen, THANK YOU ANGELICA!
I had an amazing experience at Cookies Dispensary! The staff, including Tiv, Angelica, Kim, and Naimah, were all super friendly and knowledgeable about their products. They took the time to answer my questions and made sure I found exactly what I was looking for. The service was quick and easy, and I appreciated the welcoming atmosphere. 5 stars and highly recommended! 🌟👍
I went for my first time this weekend. & it was great! By far my favorite dispensary. The customer service was amazing. & everybody helped me with the questions I had. You can actually smell the flower before buying and that was great!! Definitely will be coming back & recommending my friends to come visit as well.
Cookie gets 5 stars because when I walked in the door I was greeted by two beautiful Souls Nita & Roe I Love They're spirit. I just truly wish there was a cookie store on the westside! Thanks again Lady's!
Outstanding first experience 10 out of 10! I was checked in, signed up for loyalty, and started shopping in less than 5 minutes. All of the girls were super sweet and very knowledgeable!
Excellent customer service and merchandise! We are so happy that there’s a location near us now!
Jade was very helpful and friendly. Angelica, I think that's her name, was super duper awesome. There was a small issue and she spent time and patience to get it figured out. Shout out to the whole squad. Didn't catch their names but they were all friendly and fantastic. They all represent how customer service should be. Thanks guys for being brilliant 🇵🇸
Excellent customer service, Noah & Vic got me the best product in the house! Angelica at check in was super knowledgeable & all the staff were super kind. 10/10 will be back soon!
The customer service experience at this location is exemplary. I was warmly welcomed and patiently advised of all need-to-know information. Noah and Damian/Damien are top-notch (and not to mention so freaking cute)!
I’ve been there twice and both times the staff have been rock stars. They are very friendly and very personable. I was there in the 30th right at closing time and they were great. Someplace when u come in at closing time u get an attitude but not with 3 young men, they were so nice. They told me their names but I am bad names I was there again 5/1 in the morning and that group was just a friendly. You guys have customer for good now!!!!🫶🏼
Kubra was so sweet!! She was very knowledgeable and helped me pick out a strain that would work for me. She did not disappoint in her selection, it’s working great!! Hawaiian rain 🙂 This was my first time in and she informed me of all the deals as well!! I’ll be back for sure!!
First time at this location and I had an awesome experience! Damian was insanely helpful and knowledgeable about all of the product and was very patient with every question I asked. He gave me a lot of great recommendations for my special needs and really knows how to sell! I’m looking forward to coming back, amazing customer service and great vibes
Literally the best dispensary in Fl hands Down. The staff was excellent. The experience was like no other. I don’t know of any other dispensary you can smell the flower before you buy in Fl. What a hit will never shop any where else. Good job Cookies👍
Great employees took care of me in a quickly matter in and out! I had a minor problem with one of my live rosin carts they took care of me with no problems. They also use the best of the best brands of concentrates Natures Labs is where it’s at for quality concentrate !
I’ve been a fan of Cookies since before they came to the state and I have to say lately they are CRUSHING it for us patients!!! The biggest complaint WAS pricing but these days they have been giving out deals and specials that make their PREMIUM products just as affordable as the lower budget places serving up the cheap stuff that honestly doesn’t do much. Besides premium flower (some now testing OVER 30%!!!) their RSO is out of this world 👽 and their concentrates by Natures Lab are some of the best that I’ve dabbed on in the state!!! The employees of this store are some of the friendliest faces I’ve encountered and it’s always a great vibe. Definitely check them out!!!! 💪🏼😎💨💨💨🍪💯💯
Awesome opening!! Friendly staff and great music and vibes, cool attractions outside the building and the gas ⛽️ inside. lol
Never ever had a bad experience at cookies any where. Noah, Christian & Roshonda were so friendly & knowledgeable!! Can’t wait for the grand opening
Nice place waiting for y'all to get more stuff but love checking out things there everyone friendly but kinda hot in there
I had a great experience for my first time going to cookies. Everybody was polite and kind. Everybody was knowledgeable of all products.Cant wait till the grand opening
My first time in and it was amazing. I walked right in and immediately someone walked over to give me their undivided attention. Both the gentleman who assisted me in picking a product and the lovely young lady whom check me out were both marvelous. Excellent team members for an excellent dispensary. I would like to see a more wide array of indica options in flower and edible areas but other than that 10/10 recommend. Will be returning for sure.
Wonderful customer service like they was apart of the family for a second keep up the great work n really fast n efficient
GREAT soft opening, Amazing selection of products! Deff worth the visit ESPECIALLY now that its local to Jax. Angelica was my Budtender and took excellent care of me. She led me in the right direction, knew exactly what I would like. 10/10!!!
This place is going to be so good when it is finally completely open!!! The people are great, The atmosphere is Amazing, easy to shop. I will be going back for the Grand Opening April for sure!
Kimberly M and the entire staff were absolutely amazing. 2nd time visiting cookies and I will never go to another dispensary. Cookies will be my cannabis home!
Was pretty chill when I went in, only went for the dual chamber vape, which IS HITTING!!!! Slid from the west across that buckman to check em out!!!! Definitely need more dispensaries with that type vibe!!!! Welcome to the city, Cookies 🍪
What a great new addition to the Jacksonville community!! Beautiful product, spacious store & a nice big parking lot. Audrey was very polite during my checkout & Jade was super helpful!! 10/10 would visit this Cookies location again!
Amazing store and super friendly staff. Marley was the best and walked me through their menu and made sure I left with best flower in the building! Will 100% be back! Welcome to DUVAL, Cookies!!!!