Ayr Dispensary in Palmetto Bay, FL

Maria T.
Maria T.
1713037817
Loved my experience at this new dispensary conveniently located on South Dixie Hwy in Palmetto Bay! Danny was very friendly, helpful and knowledgeable. This will definitely be my go to place moving forward.
Hagrid
Hagrid
1711632848
I went to this dispensary last Monday in the afternoon but I’m so disappointed because I bought an 1/8 of Powdered Donuts but when I got home it looks like not the usual 3.5 and the package is not sealed so I weigh it and it’s only 2.9 not the 3.5 like what it says on the package.I’ve been to some dispensary and AYR is one of my favorite one but this is the first time it happened to me. I thought Dispensary’s are all straight and can be trusted and especially about the weight of your medication. You know all the Dispensaries around here in Miami their flower is Sealed and never short like this one.
Sterling M.
Sterling M.
1707349893
Gerardo is the man helped my mom out who needed some help with product decisions! It was cool being a guest in the dispensary! The reading material in the waiting area was interesting!
tabitha A.
tabitha A.
1706991013
I have been to many dispensaries and I have never received the kind of customer service that I get a AYR and to speak Specifically GERARDO was absolutely amazing, he made me feel so comfortable and his customer service/ conversation skills are superb. He was so knowledgeable about every single product they had and was actually eager to excited to talk with me for at least 30 minutes, not once was I rushed like other places. I will be back for sure and I hope GERARDO will become a manager soon. Gerardo if you see this review I truly appreciate you and your people skills.
Helen C.
Helen C.
1704836592
Staff very helpful, organized and knowledgeable on the different products and their use for different ailments. I appreciate the young man very much he was able to communicate with me in Spanish which is my native language. Highly recommend this vendor.
Adam L.
Adam L.
1704657952
Gerardo was fantastic, very friendly and helpful. He took the time to listen to what I was looking for and explain it thoroughly. Thank you and highly recommend!
Roberta B.
Roberta B.
1701735817
Khary, trainee Carlos and Anthony were my helpers today and they were amazing! They helped me find everything that I needed and made the experience super pleasurable. Thank you Ayr for always having the best customer service every time I come in!
William M.
William M.
1699826794
This was my favorite dispensary when it was Liberty but now I just unsubscribed to it and will shop elsewhere from now on. The THC on the flower is barely 20% and expensive and they don’t even sell edibles anymore. I now go to Curaleaf and Sactuary now as they have much better deals
J. N.
J. N.
1698610154
Very happy with the care I received at Ayr this afternoon. I'm new to the medical cannabis world and the associate that helped me, Daniel, was extremely helpful and knowledgeable and helped me make selections for my needs. The check in process was quick and the store was clean and well lit. I'm looking forward to using the products to see what helps most. I highly recommend Ayr!
Flower S.
Flower S.
1697660486
Giving a second chance on purchasing some products. Unfortunately, I was short on my 1/8 AGAIN. Very upsetting. This is medicine and to be short is very unacceptable! It’s like going to a pharmacy and getting a 30 day supply of heart meds and given only 25 pills.Make sure your product is sealed when you receive it. All dispensaries have a seal on their containers. It appears this dispensary does not and people are stealing.Reporting this to Better Business Bureau.
Manny C.
Manny C.
1696450742
I wanted to express my disappointment regarding the customer service I received from Jerry. His dismissive and rude attitude during our interaction was unacceptable and tarnished my experience with your company.On a positive note, Nick and Mayte were exceptionally helpful and insightful when I sought assistance from them. They represent the level of service I expect from your organization.I hope this feedback prompts improvements in your customer service department.
David S.
David S.
1691018824
I walk in and hand my license as normal and then was asked for my medical card. At this point I realize I’m working with someone slow or new. I had him Anthony check again, and then he was able to find me in the system. I mentioned that I had called the day prior and the person on the phone had said they would leave notes to honor the sale for my online order to pick up on Tuesday. since the store was closed on Sunday and I was unable to make it to that store on Monday before it closed. If I knew all this drama was going to happen I could have ran to the store in north Miami were I work and had been able to still make the sale. What bothers me is that I am a loyal customer and not once have I ever made a complaint or asked for anything from this place.1. The store was advertised as open that day so I wasted my time going to the store on Sunday that was closed2. I was told that they would not honor the sale, after I was told they would the day prior over the phone .3. This was an 80$ sale, and if they saw I was a loyal customer why in the world would I make such a big deal over this or even try and make up a lie.4. I even emailed them with no responseI hate to say this but they lost me as a client at ALL establishments. I wasted my time and was lied to over the phone.
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14499 S Dixie Hwy
Palmetto Bay, FL 33176

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CLOSED
CLOSED

    Payment Methods:

    Cash Only
    ATM Available On Site

    Dispensaries Nearby

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    AYR Deals and Discounts

    Everyday Discounts

    1st Time

    50% OFF

    1st three visits - excludes premium flower and premium popcorn.

    Veterans

    25% OFF

    SSI | SNAP

    15% OFF

    Heroes

    25% OFF

    Veterans and retired first responders

    Birthday

    $15 Credit

    Seniors

    15% OFF

    Patients age 55+

    Pediatric

    50% OFF

    Medical Card Renewal

    $75 Off

    $25 credit for each referral

    Refer A Friend

    $25 OFF

    ABOUT THIS DISPENSARY

    Ayr, located at 14499 S Dixie Hwy in Palmetto Bay, is open to serve the cannabis community of almost a million active medical marijuana card holders in Florida.

    Medical: Yes

    Recreational: No

    Delivery: No

    Delivery Fee: Not Applicable

    License Number: MMTC-2015-0002

    Before this dispensary could open, it was licensed by the Office of Medical Marijuana Use (OMMU). In the state of Florida, dispensaries are officially referred to as medical marijuana treatment centers (MMTCs).

    Ayr is vertically integrated, as are the rest of the MMTC’s. Being vertically integrated means they oversee the entire process from seed to sale. Ayr grows their own cannabis plants from seed or cuttings, harvests, processes into a variety of products, packages and distributes within their own network.

    Product types and availability can vary from store menu to store menu, depending on demand. If Ayr in Palmetto Bay does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card is universally accepted at any dispensary in Florida.

    Purchasing Marijuana Products at Ayr

    During your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.

    Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders will make recommendations that are based on your doctor’s recommendation.

    Preparation Helps: See what’s available ahead of time. If Ayr in Palmetto Bay online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.

    Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. If you have an active medical card, you can pick from a wide array of cannabis products. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.

    Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.

    Contact the dispensary if you encounter product-related issues or problems. Ayr has a policy & procedure for this.

    Please enjoy the menu products from this dispensary responsibly!

    To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.

    What People Are Saying

    Maria T.
    Maria T.
    1713037817
    Loved my experience at this new dispensary conveniently located on South Dixie Hwy in Palmetto Bay! Danny was very friendly, helpful and knowledgeable. This will definitely be my go to place moving forward.
    Hagrid
    Hagrid
    1711632848
    I went to this dispensary last Monday in the afternoon but I’m so disappointed because I bought an 1/8 of Powdered Donuts but when I got home it looks like not the usual 3.5 and the package is not sealed so I weigh it and it’s only 2.9 not the 3.5 like what it says on the package.I’ve been to some dispensary and AYR is one of my favorite one but this is the first time it happened to me. I thought Dispensary’s are all straight and can be trusted and especially about the weight of your medication. You know all the Dispensaries around here in Miami their flower is Sealed and never short like this one.
    Sterling M.
    Sterling M.
    1707349893
    Gerardo is the man helped my mom out who needed some help with product decisions! It was cool being a guest in the dispensary! The reading material in the waiting area was interesting!
    tabitha A.
    tabitha A.
    1706991013
    I have been to many dispensaries and I have never received the kind of customer service that I get a AYR and to speak Specifically GERARDO was absolutely amazing, he made me feel so comfortable and his customer service/ conversation skills are superb. He was so knowledgeable about every single product they had and was actually eager to excited to talk with me for at least 30 minutes, not once was I rushed like other places. I will be back for sure and I hope GERARDO will become a manager soon. Gerardo if you see this review I truly appreciate you and your people skills.
    Helen C.
    Helen C.
    1704836592
    Staff very helpful, organized and knowledgeable on the different products and their use for different ailments. I appreciate the young man very much he was able to communicate with me in Spanish which is my native language. Highly recommend this vendor.
    Adam L.
    Adam L.
    1704657952
    Gerardo was fantastic, very friendly and helpful. He took the time to listen to what I was looking for and explain it thoroughly. Thank you and highly recommend!
    Roberta B.
    Roberta B.
    1701735817
    Khary, trainee Carlos and Anthony were my helpers today and they were amazing! They helped me find everything that I needed and made the experience super pleasurable. Thank you Ayr for always having the best customer service every time I come in!
    William M.
    William M.
    1699826794
    This was my favorite dispensary when it was Liberty but now I just unsubscribed to it and will shop elsewhere from now on. The THC on the flower is barely 20% and expensive and they don’t even sell edibles anymore. I now go to Curaleaf and Sactuary now as they have much better deals
    J. N.
    J. N.
    1698610154
    Very happy with the care I received at Ayr this afternoon. I'm new to the medical cannabis world and the associate that helped me, Daniel, was extremely helpful and knowledgeable and helped me make selections for my needs. The check in process was quick and the store was clean and well lit. I'm looking forward to using the products to see what helps most. I highly recommend Ayr!
    Flower S.
    Flower S.
    1697660486
    Giving a second chance on purchasing some products. Unfortunately, I was short on my 1/8 AGAIN. Very upsetting. This is medicine and to be short is very unacceptable! It’s like going to a pharmacy and getting a 30 day supply of heart meds and given only 25 pills.Make sure your product is sealed when you receive it. All dispensaries have a seal on their containers. It appears this dispensary does not and people are stealing.Reporting this to Better Business Bureau.
    Manny C.
    Manny C.
    1696450742
    I wanted to express my disappointment regarding the customer service I received from Jerry. His dismissive and rude attitude during our interaction was unacceptable and tarnished my experience with your company.On a positive note, Nick and Mayte were exceptionally helpful and insightful when I sought assistance from them. They represent the level of service I expect from your organization.I hope this feedback prompts improvements in your customer service department.
    David S.
    David S.
    1691018824
    I walk in and hand my license as normal and then was asked for my medical card. At this point I realize I’m working with someone slow or new. I had him Anthony check again, and then he was able to find me in the system. I mentioned that I had called the day prior and the person on the phone had said they would leave notes to honor the sale for my online order to pick up on Tuesday. since the store was closed on Sunday and I was unable to make it to that store on Monday before it closed. If I knew all this drama was going to happen I could have ran to the store in north Miami were I work and had been able to still make the sale. What bothers me is that I am a loyal customer and not once have I ever made a complaint or asked for anything from this place.1. The store was advertised as open that day so I wasted my time going to the store on Sunday that was closed2. I was told that they would not honor the sale, after I was told they would the day prior over the phone .3. This was an 80$ sale, and if they saw I was a loyal customer why in the world would I make such a big deal over this or even try and make up a lie.4. I even emailed them with no responseI hate to say this but they lost me as a client at ALL establishments. I wasted my time and was lied to over the phone.
    Next Reviews
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