Sanctuary Dispensary in West Palm Beach, FL
Based on 253 reviews
Zack G.
1726510592
Kevin is very professional. Never had any problems at this location highly highly recommend . Ask for the man . You’ll be taken care of. !!!
Jessica R.
1725905542
Kevin was awesome and just super cool! The whole crew is fantastic, actually. So friendly and helpful! Immaculate vibes in this dispo every time I step foot in it. It's my new go-to!
Patricia L.
1725733759
Stop by sanctuary the other day and met Erica and Kevin. I had a wonderful experience. They were very nice and professional.They know their products and I just wanted to say thank you guys so much. I really enjoyed my visit and I will be back. The chocolate candy is so good. If you break a little piece off and put it in your coffee, It gives a nice even focused vibe for at least about 2 1/2 hours. Thank you guys so much.😋
Emily Cruz (.
1724423150
Ms. Erica, girl you're the BEST! she has the best recommendations, always attentive, and very sweet and kind. Very knowledgeable about the products and always answers whatever questions you need answered. Thank you for always doing your best girl, keep up the good work!
Kimberly S.
1724167223
Kevin is such a great host for flower. He made my experience feel personalized and catered to my exact needs. Even suggested a few things that I can't wait to try.
Lexi M.
1722292260
I love this location! I’ve been to a few different locations so far and Kevin has been one of the most helpful yet. Thank you for treating me like family i appreciate the whole staff! 🙌🏽
Tony B.
1719965496
The GM is terrible, it started with a good attitude, I didn’t have cash, she told me to go get and come back. I come back 2 minutes before close and she rudely states that she has a life and that she closed the drawer because it’s almost 8 o clock. Telling me unimportant stuff like what she has to do after work. That lady needs to go, if you’re going to be a GM you should expect to open and close. It wasn’t cool that she told me to go get it as if she would take care of me before closing time. If someone can get back to me with corporate number.
Rachael B.
1719592395
Kevin is very knowledgeable and a hard worker! I asked 10000 questions and he answered them all. Nice, funny guy and great sales at this dispensary
Sean S.
1718807416
Sanctuary is My #1 choice for a dispensary. They always have specials everytime I go Kevin and Rose are awesome managers and Erica, Stephanie and the rest of the staff (can't remember all the names) are always polite and happy to help. 100% would recommend anyone to visit sanctuary for there next stash
Alexander S.
1718400267
Rose is great the whole staff very knowledgeable and respectful never been to a better dispensary to be served at. Enjoying the cookies and rosin their amazing !!
Hugo G.
1718045738
Lindsay was very knowledgeable and thorough when i came into the store to purchase one item, walked away purchasing 11 items from her! If she ever leaves the company id love to hire her. She is a phenomenal sales person.
Susan M.
1716880409
Hands down the best dispensary with the greatest discounts and also strains!! I’d been shopping around for years and since they put a Sanctuary less than a mile from my house u honestly haven’t gone anywhere else! I highly recommend as the staff is always pleasant and helpful and the prices are unbeatable!! The only drawback is them not being able to keep some of the strains in stock and then we have to live without our favorite flower for a bit. I absolutely LOVE this dispensary!!
Anna A.
1715799194
So glad we found this gem! Everyone here is incredible and so helpful- Erica is the MVP!! She has fantastic energy and personality. So knowledgeable and she makes sure I have everything I need before checking me out. There’s no feeling of being rushed out at all. Everything is explained and great recommendations given.Very happy found my spot!
Chino X.
1713032541
Absolutely loved it here. Very friendly and super easy to shop. Cedrick and Clem are also super dope and very helpful. Thank you guys for the awesome service you always provide 🙌🏼
Chris G.
1710863402
Clem and Kevin were so genuinely helpful. This shop is so close to my home. I'm so excited to come back. Plus the deals AND quality were INCREDIBLE! Thanks so much.
Noor Q.
1709854326
Thank you Mia. She is what you call an Expert in her field. She is completely competent and very patient. She was so kind. Her attitude is one to be desired all over the world! Thank you so much I hope you get to read this one day!! And will only be shopping here from now on. Thanks again!
Natalia W.
1707840141
Stephanie and Rose we're so incredibly helpful for me today. They answered so many questions that I had and they were so incredibly kind and took their time to make sure that I understood exactly what it was that I was getting. They were very kind and patient and did not make me feel rushed in the slightest, and as someone with anxiety it was very much appreciated. Sanctuary cannabis has always been amazing and the people who work here just make it that much more enjoyable to come and visit and purchase from them. 10/10 I would 100% would recommend again. In fact I already do to my friends and family!
A C.
1704392523
We all know why we go to sanctuary. One of my favorite reasons is Erica! She will greet you with the biggest smile. She is helpful, informative and kind. These are just a few words that describe her. The products are great and Erica enhances the visit. Make sure when you stop by to definitely say hello to Erica!
Henrietta F.
1703864109
It was my first time here. The service was excellent, outstanding, the person who waited on myself and my husband was patient and kind, and very understanding. They explained everything to us. Our decision making was simple and right for our needs. This place will help you what ever you need. They are good people here. I love coming here. We are customers for life
Dab B.
1701971952
Some of the nicest people work here. The products are good. The prices are fair. The reward system is a little bit flawed. There are some serious corporate issues with this company. I don't even think the employees or management get the support they really need from corporate. There's been quite a few changes made to the reward system, and none of it has ever worked properly through the computer system.But every single time that I've run into any issue here, the employees and management have taken their time to help me out. Never once did I feel like I was getting an attitude from anyone.And that's the primary reason I keep coming back. No one is perfect, but the customer service here is good. They work as fast as they can, and they will take the time to help you with your order if you need it.
Daniel H.
1697601957
This was my go to place until the prices went way up while the quality stayed the same. $35 for small buds? $60-65 for what used to be the standard $50 large buds and renamed “Top Cut” Why? Most other places have some really good whole flower for $25/8th or less. Don’t waste your time/rec at Sanctuary unless you just like throwing away money. The only way they’ll lower prices again is if people stop shopping there.
Lauren T.
1696378813
Im SO happy to see Kevin here! Sanctuary you have gained a wonderful employee! Prices are usually fair with sales and flower is one of best in the area now.
Dab B.
1694784748
One of the friendliest dispensaries in town. Prices on flower and other products are pretty much unbeatable. Higher quality flower is in stock more often than other places. And the drive-thru is a game changer. It turns what is usually a painful wait in other dispensaries, into a relaxing 5 minutes in my car sitting down with the air conditioning on my face. On more than one occasion, the tender has gone out of their way to recommend better products or more inexpensive deals. They really do try over here.
Javi i
1693004167
Didn’t even want to give the one star, they deserve negative stars. Placed order online for pickup and waited in drive thru for 15 mins until I realized no one was going to come, then go inside to only wait another 30 minutes because they prioritize walk ins rather than orders placed online. 0/10 experience will not be returning and product was not even a little worth the wait, actually had mold on one of the buds. Save yourselves the time
sir T.
1691435070
5 stars is not enough to give this local dispensary customer service outstanding this will be a long review but it will cover all questions asked about this location first it was 105 degrees a very hot day we were introduced with friendly smile 1 from Kevin and from Erica and Johanna, Erica is like the encyclopedia of bud and recommended most of the material that I will be reviewing on the youtube channel Bud_Chronicles_420.. overall Johanna was very professional and very helpful , helping Josh and Rebecca with customers Johanna is very productive and a great problem solver with common struggles I've had with signing up for sanctuary, now above all else I need to raise Josh a budtender at the Okeechobee sanctuary dispensary for helping me out with a chair I'm currently medically disabled and Josh went out his way to walk around the counter and provided me with seating thank you Josh for taking your time and assisting the disabled and to Erica bringing the water bottles for me and my wife thank you also Rebecca big shout put for her helping and giving great customer service to the one customer you were assisting thank you all for giving the a1 customer service. Above all Kevin was awesome at greeting us first site and making sure we were taking care of thank you Kevin and sanctuary Okeechobee team for the most outstanding customer service you all provided and thus establishing sanctuary location recommendation for anyone around the okeechobee area to stop by and see for yourself and as always let's smoke the world one nug at a time budchroniclestv
John W.
1691094749
First time shopper the flower (gmo) in minis are outstanding. Good, price, quality, thc, terpenes, and customer service has made me a customer. Thank you all very good experience
Brandon P.
1689793657
BUYERS BE AWARE OF THIS DISPENSARY!!!And only this WPB Sanctuary dispensary!!! They are robbing us!! Please look at all the other flower menus from other Sanctuaries and you’ll never see INFUSED BUD, except for Boyton Beach which only puts the Live Cure bud on there!! To think WPB charges $25 an 8th. That’s an extra $10 bucks for same stuff same branch stores. Am I making sense people? Ps..I live in WPB now just moved here from BOCA. So now I have to go all the way to sanctuary in Boyton Beach to get the same stuff that’s on WPB menu in the Infused section that’s at any other Sanctuary Smalls menu!! I went in there twice to WBP and walked out twice with nothing. Go figure! Who’s the manager/owner?!? Shame on ya’s!
m L.
1689352712
I love this place . I love the atmosphere, the music to entertain you while you wait is always good . An my wait is NEVER LONGER than 2 mins. They have a sale every week better than any dispensary around. The people that work there are so knowledgeable they explain everything. I feel very comfortable with the sanctuary.
Knight O.
1688656076
Thank you for being here.I love my weed , it's great Help! It's very friendly, clean place . I would definitely recommend this place to anyone that needs Relief, and relax,
Dab B.
1684084797
Fast forward a couple of months. Customer service is still top-notch, I love the drive-thru. And they consistently run good deals. There's rarely ever a wait. Absolutely nothing to complain about here. People shouldn't sleep on this place.
Billy F.
1683642188
I'll take this place over Trulieve any day. Unlike Trulieve, the management treats their customers with respect. Their are almost no wait times at sanctuary and they quality of the product is unquestionably better than Trulieve.
Casey M.
1680200990
Sanctuary at West Palm Beach is amazing! It is always clean, quick and friendly there. They always have tons of stock and know the product and make great recommendations. Also, Joanndaly is always pleasant, informative and provides fantastic customer service every single time!
Erin F.
1679770719
They have excellent flower and the staff is very friendly but the service is extremely slow.. even with placing an order online and going through the drive thru, it takes 20 minutes for them to service each patient. The flower isn’t worth the wait.
Dab B.
1676515904
This place has fantastic customer service. They were more than happy to answer all my questions which dispensaries definitely don't want to take the time to do. The prices are beyond reasonable and the flower quality is better than most of the places you're going to find in the area. The manager was taking their time teaching a new employee and doing a fantastic job of being patient. They were able to get me in and out pretty quickly even while training a new employee.
Alex A.
1675127445
Steven is extremely knowledgeable and helpful, he is honest and knows from experience. The deal was incredible the staff is awesome and the store is clean. I feel great from the visit and I haven’t even medicated yet. Thanks Sanctuary!
Coren C.
1666895430
Other dispensaries have containers of strains so you can see. Some of them allow you to smell strains. Sanctuary does not. They're not very personable when you walk up to the counter there's an iPad and they say there's the menu let me know what you'd like. So in silence for 5 minutes I looked through the menu. Told the person what I wanted. Other dispensaries I feel like they want to give me information as well as talk about products it's very Hands-On. Not at sanctuary. Also they do not accept canpay like everyone else. So I got charged extra $3 because I assumed I could use can pay and didn't have cash on me. Not sure if I'll be going back to sanctuary anytime soon
Arika J
1665242657
Always great customer services very open and clean. Greatest pre rolls in town, not tight, pulls great w/ no running & great prices for great products. Deejay made our visit a great experience.
Erika R.
1663943237
1st time was great ,2nd time I tried to get a pickup order and they sent me all the way back home because their systems were down. I tried calling the next day and their phone was disconnected. Very unprofessional. They could’ve taken my order manually like other dispensaries when this kind of stuff happens.
Angelica Acosta Z.
1661267240
I’ve always had a good experience at any sanctuary medicinals and was so happy they opened one in my town!! Great product, friendly staff, I always recommend to my friends to shop here. Shout out to Amanda and West 😎
Alejandra P.
1660934673
DeJay is the man! The staff is super friendly and very helpful with any questions you may have. Flower selection is always stocked with all my goto’s EVERY TIME! Congrats on the new store! 💛
Phillip G.
1659132842
Really amazing customer service . Sam was very welcoming at the front desk and gave me some awesome recommendations. The budtender that helped me today, Camilla, was extraordinarily friendly and helpful. The AGM who was there recommended a strain that they just sold out of but Camilla was quick to offer several recommendations. I left very happy and can’t wait to come back to this location!
Adam K.
1658755816
Love coming here, my goto for chocolate now.
J J
1656172040
Best flower in Palm Beach County 🌿
Melly M.
1653117582
First time here. Nice inside, good promos, found out about Dab Tabs n they have them so that's how I found them. Great Customer service and choices on flower. I will be going to them more often. Maybe eventually they will open a dispensary in the Boynton Beach area. 🤞🏼
6000 Okeechobee Blvd
West Palm Beach, FL 33417
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CLOSED
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Payment Methods:
Cash Only
ATM Available On Site
Dispensaries Nearby
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Sanctuary Cannabis Discounts
- 1st Time Customer: 50% Off $149 or Less / or $75 Off $150+
- 2nd Visit: 50% Off $149 or Less / or $75 Off $150+
- 5th Visit: 50% Off $149 or Less / or $75 Off $150+
- Card Renewal Discount: 50% Off a Purchase of $150, Valid 31 Days After Renew
- Veterans Discount: 25% Off
- Seniors Discount 65 & older: 10% Off
- Medicaid, SSI, SSDI Discount: 15% Off
- Birthday Discount: $25 Off a Purchase of $50+
- Industry Discount: 25% Off
- Pediatrics Discount: Ages 1-10 40% Off | Ages 11-18 25% Off
- Promotions Are Not Stackable & subject to change.
- Visit Sanctuary Home Page
ABOUT THIS DISPENSARY
Sanctuary, located at 6000 Okeechobee Blvd in West Palm Beach, is open to help medical marijuana card holders find the right THC or CBD products.
Medical: Yes
Recreational: No
Delivery: No
Delivery Fee: Not Applicable
License Number: MMTC-2019-0017
This dispensary, officially referred to by the state as a medical marijuana treatment centers, or MMTC for short is licensed by the Office of Medical Marijuana Use (OMMU).
Sanctuary is vertically integrated, as are all of the Florida cannabis brands. Being vertically integrated means they oversee the entire process from seed to sale. Sanctuary dispensary products are grown from their own cannabis plants from seed or cuttings, harvested, and processed into a variety of products. Then packages and distributed within their own network.
Product types, different strains and availability can vary from store menu to store menu, depending on demand. If Sanctuary in West Palm Beach does not have what you are looking for, your Florida MedCard is universally accepted at any dispensary in the state.
Purchasing Marijuana Products at Sanctuary
Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders may make recommendations that are based on your doctor’s recommendation.
If it’s your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.
What Marijuana Products are Available at Sanctuary
The best way to see the different product options before visiting the dispensary is to check out their online menu. If enabled, Sanctuary in West Palm Beach online menu may be available on FL Dispensaries to reserve your order.
If you have an active medical card, you can pick from a wide array of cannabis products. Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.
Please enjoy medical marijuana products from this dispensary responsibly!
Contact the dispensary if you encounter product-related issues or problems. Sanctuary has a policy & procedure for this.
To stay up to date, sign up to our newsletter below to receive updates as well as discounts & specials.
What People Are Saying
Based on 253 reviews
Zack G.
1726510592
Kevin is very professional. Never had any problems at this location highly highly recommend . Ask for the man . You’ll be taken care of. !!!
Jessica R.
1725905542
Kevin was awesome and just super cool! The whole crew is fantastic, actually. So friendly and helpful! Immaculate vibes in this dispo every time I step foot in it. It's my new go-to!
Patricia L.
1725733759
Stop by sanctuary the other day and met Erica and Kevin. I had a wonderful experience. They were very nice and professional.They know their products and I just wanted to say thank you guys so much. I really enjoyed my visit and I will be back. The chocolate candy is so good. If you break a little piece off and put it in your coffee, It gives a nice even focused vibe for at least about 2 1/2 hours. Thank you guys so much.😋
Emily Cruz (.
1724423150
Ms. Erica, girl you're the BEST! she has the best recommendations, always attentive, and very sweet and kind. Very knowledgeable about the products and always answers whatever questions you need answered. Thank you for always doing your best girl, keep up the good work!
Kimberly S.
1724167223
Kevin is such a great host for flower. He made my experience feel personalized and catered to my exact needs. Even suggested a few things that I can't wait to try.
Lexi M.
1722292260
I love this location! I’ve been to a few different locations so far and Kevin has been one of the most helpful yet. Thank you for treating me like family i appreciate the whole staff! 🙌🏽
Tony B.
1719965496
The GM is terrible, it started with a good attitude, I didn’t have cash, she told me to go get and come back. I come back 2 minutes before close and she rudely states that she has a life and that she closed the drawer because it’s almost 8 o clock. Telling me unimportant stuff like what she has to do after work. That lady needs to go, if you’re going to be a GM you should expect to open and close. It wasn’t cool that she told me to go get it as if she would take care of me before closing time. If someone can get back to me with corporate number.
Rachael B.
1719592395
Kevin is very knowledgeable and a hard worker! I asked 10000 questions and he answered them all. Nice, funny guy and great sales at this dispensary
Sean S.
1718807416
Sanctuary is My #1 choice for a dispensary. They always have specials everytime I go Kevin and Rose are awesome managers and Erica, Stephanie and the rest of the staff (can't remember all the names) are always polite and happy to help. 100% would recommend anyone to visit sanctuary for there next stash
Alexander S.
1718400267
Rose is great the whole staff very knowledgeable and respectful never been to a better dispensary to be served at. Enjoying the cookies and rosin their amazing !!
Hugo G.
1718045738
Lindsay was very knowledgeable and thorough when i came into the store to purchase one item, walked away purchasing 11 items from her! If she ever leaves the company id love to hire her. She is a phenomenal sales person.
Susan M.
1716880409
Hands down the best dispensary with the greatest discounts and also strains!! I’d been shopping around for years and since they put a Sanctuary less than a mile from my house u honestly haven’t gone anywhere else! I highly recommend as the staff is always pleasant and helpful and the prices are unbeatable!! The only drawback is them not being able to keep some of the strains in stock and then we have to live without our favorite flower for a bit. I absolutely LOVE this dispensary!!
Anna A.
1715799194
So glad we found this gem! Everyone here is incredible and so helpful- Erica is the MVP!! She has fantastic energy and personality. So knowledgeable and she makes sure I have everything I need before checking me out. There’s no feeling of being rushed out at all. Everything is explained and great recommendations given.Very happy found my spot!
Chino X.
1713032541
Absolutely loved it here. Very friendly and super easy to shop. Cedrick and Clem are also super dope and very helpful. Thank you guys for the awesome service you always provide 🙌🏼
Chris G.
1710863402
Clem and Kevin were so genuinely helpful. This shop is so close to my home. I'm so excited to come back. Plus the deals AND quality were INCREDIBLE! Thanks so much.
Noor Q.
1709854326
Thank you Mia. She is what you call an Expert in her field. She is completely competent and very patient. She was so kind. Her attitude is one to be desired all over the world! Thank you so much I hope you get to read this one day!! And will only be shopping here from now on. Thanks again!
Natalia W.
1707840141
Stephanie and Rose we're so incredibly helpful for me today. They answered so many questions that I had and they were so incredibly kind and took their time to make sure that I understood exactly what it was that I was getting. They were very kind and patient and did not make me feel rushed in the slightest, and as someone with anxiety it was very much appreciated. Sanctuary cannabis has always been amazing and the people who work here just make it that much more enjoyable to come and visit and purchase from them. 10/10 I would 100% would recommend again. In fact I already do to my friends and family!
A C.
1704392523
We all know why we go to sanctuary. One of my favorite reasons is Erica! She will greet you with the biggest smile. She is helpful, informative and kind. These are just a few words that describe her. The products are great and Erica enhances the visit. Make sure when you stop by to definitely say hello to Erica!
Henrietta F.
1703864109
It was my first time here. The service was excellent, outstanding, the person who waited on myself and my husband was patient and kind, and very understanding. They explained everything to us. Our decision making was simple and right for our needs. This place will help you what ever you need. They are good people here. I love coming here. We are customers for life
Dab B.
1701971952
Some of the nicest people work here. The products are good. The prices are fair. The reward system is a little bit flawed. There are some serious corporate issues with this company. I don't even think the employees or management get the support they really need from corporate. There's been quite a few changes made to the reward system, and none of it has ever worked properly through the computer system.But every single time that I've run into any issue here, the employees and management have taken their time to help me out. Never once did I feel like I was getting an attitude from anyone.And that's the primary reason I keep coming back. No one is perfect, but the customer service here is good. They work as fast as they can, and they will take the time to help you with your order if you need it.
Daniel H.
1697601957
This was my go to place until the prices went way up while the quality stayed the same. $35 for small buds? $60-65 for what used to be the standard $50 large buds and renamed “Top Cut” Why? Most other places have some really good whole flower for $25/8th or less. Don’t waste your time/rec at Sanctuary unless you just like throwing away money. The only way they’ll lower prices again is if people stop shopping there.
Lauren T.
1696378813
Im SO happy to see Kevin here! Sanctuary you have gained a wonderful employee! Prices are usually fair with sales and flower is one of best in the area now.
Dab B.
1694784748
One of the friendliest dispensaries in town. Prices on flower and other products are pretty much unbeatable. Higher quality flower is in stock more often than other places. And the drive-thru is a game changer. It turns what is usually a painful wait in other dispensaries, into a relaxing 5 minutes in my car sitting down with the air conditioning on my face. On more than one occasion, the tender has gone out of their way to recommend better products or more inexpensive deals. They really do try over here.
Javi i
1693004167
Didn’t even want to give the one star, they deserve negative stars. Placed order online for pickup and waited in drive thru for 15 mins until I realized no one was going to come, then go inside to only wait another 30 minutes because they prioritize walk ins rather than orders placed online. 0/10 experience will not be returning and product was not even a little worth the wait, actually had mold on one of the buds. Save yourselves the time
sir T.
1691435070
5 stars is not enough to give this local dispensary customer service outstanding this will be a long review but it will cover all questions asked about this location first it was 105 degrees a very hot day we were introduced with friendly smile 1 from Kevin and from Erica and Johanna, Erica is like the encyclopedia of bud and recommended most of the material that I will be reviewing on the youtube channel Bud_Chronicles_420.. overall Johanna was very professional and very helpful , helping Josh and Rebecca with customers Johanna is very productive and a great problem solver with common struggles I've had with signing up for sanctuary, now above all else I need to raise Josh a budtender at the Okeechobee sanctuary dispensary for helping me out with a chair I'm currently medically disabled and Josh went out his way to walk around the counter and provided me with seating thank you Josh for taking your time and assisting the disabled and to Erica bringing the water bottles for me and my wife thank you also Rebecca big shout put for her helping and giving great customer service to the one customer you were assisting thank you all for giving the a1 customer service. Above all Kevin was awesome at greeting us first site and making sure we were taking care of thank you Kevin and sanctuary Okeechobee team for the most outstanding customer service you all provided and thus establishing sanctuary location recommendation for anyone around the okeechobee area to stop by and see for yourself and as always let's smoke the world one nug at a time budchroniclestv
John W.
1691094749
First time shopper the flower (gmo) in minis are outstanding. Good, price, quality, thc, terpenes, and customer service has made me a customer. Thank you all very good experience
Brandon P.
1689793657
BUYERS BE AWARE OF THIS DISPENSARY!!!And only this WPB Sanctuary dispensary!!! They are robbing us!! Please look at all the other flower menus from other Sanctuaries and you’ll never see INFUSED BUD, except for Boyton Beach which only puts the Live Cure bud on there!! To think WPB charges $25 an 8th. That’s an extra $10 bucks for same stuff same branch stores. Am I making sense people? Ps..I live in WPB now just moved here from BOCA. So now I have to go all the way to sanctuary in Boyton Beach to get the same stuff that’s on WPB menu in the Infused section that’s at any other Sanctuary Smalls menu!! I went in there twice to WBP and walked out twice with nothing. Go figure! Who’s the manager/owner?!? Shame on ya’s!
m L.
1689352712
I love this place . I love the atmosphere, the music to entertain you while you wait is always good . An my wait is NEVER LONGER than 2 mins. They have a sale every week better than any dispensary around. The people that work there are so knowledgeable they explain everything. I feel very comfortable with the sanctuary.
Knight O.
1688656076
Thank you for being here.I love my weed , it's great Help! It's very friendly, clean place . I would definitely recommend this place to anyone that needs Relief, and relax,
Dab B.
1684084797
Fast forward a couple of months. Customer service is still top-notch, I love the drive-thru. And they consistently run good deals. There's rarely ever a wait. Absolutely nothing to complain about here. People shouldn't sleep on this place.
Billy F.
1683642188
I'll take this place over Trulieve any day. Unlike Trulieve, the management treats their customers with respect. Their are almost no wait times at sanctuary and they quality of the product is unquestionably better than Trulieve.
Casey M.
1680200990
Sanctuary at West Palm Beach is amazing! It is always clean, quick and friendly there. They always have tons of stock and know the product and make great recommendations. Also, Joanndaly is always pleasant, informative and provides fantastic customer service every single time!
Erin F.
1679770719
They have excellent flower and the staff is very friendly but the service is extremely slow.. even with placing an order online and going through the drive thru, it takes 20 minutes for them to service each patient. The flower isn’t worth the wait.
Dab B.
1676515904
This place has fantastic customer service. They were more than happy to answer all my questions which dispensaries definitely don't want to take the time to do. The prices are beyond reasonable and the flower quality is better than most of the places you're going to find in the area. The manager was taking their time teaching a new employee and doing a fantastic job of being patient. They were able to get me in and out pretty quickly even while training a new employee.
Alex A.
1675127445
Steven is extremely knowledgeable and helpful, he is honest and knows from experience. The deal was incredible the staff is awesome and the store is clean. I feel great from the visit and I haven’t even medicated yet. Thanks Sanctuary!
Coren C.
1666895430
Other dispensaries have containers of strains so you can see. Some of them allow you to smell strains. Sanctuary does not. They're not very personable when you walk up to the counter there's an iPad and they say there's the menu let me know what you'd like. So in silence for 5 minutes I looked through the menu. Told the person what I wanted. Other dispensaries I feel like they want to give me information as well as talk about products it's very Hands-On. Not at sanctuary. Also they do not accept canpay like everyone else. So I got charged extra $3 because I assumed I could use can pay and didn't have cash on me. Not sure if I'll be going back to sanctuary anytime soon
Arika J
1665242657
Always great customer services very open and clean. Greatest pre rolls in town, not tight, pulls great w/ no running & great prices for great products. Deejay made our visit a great experience.
Erika R.
1663943237
1st time was great ,2nd time I tried to get a pickup order and they sent me all the way back home because their systems were down. I tried calling the next day and their phone was disconnected. Very unprofessional. They could’ve taken my order manually like other dispensaries when this kind of stuff happens.
Angelica Acosta Z.
1661267240
I’ve always had a good experience at any sanctuary medicinals and was so happy they opened one in my town!! Great product, friendly staff, I always recommend to my friends to shop here. Shout out to Amanda and West 😎
Alejandra P.
1660934673
DeJay is the man! The staff is super friendly and very helpful with any questions you may have. Flower selection is always stocked with all my goto’s EVERY TIME! Congrats on the new store! 💛
Phillip G.
1659132842
Really amazing customer service . Sam was very welcoming at the front desk and gave me some awesome recommendations. The budtender that helped me today, Camilla, was extraordinarily friendly and helpful. The AGM who was there recommended a strain that they just sold out of but Camilla was quick to offer several recommendations. I left very happy and can’t wait to come back to this location!
Adam K.
1658755816
Love coming here, my goto for chocolate now.
J J
1656172040
Best flower in Palm Beach County 🌿
Melly M.
1653117582
First time here. Nice inside, good promos, found out about Dab Tabs n they have them so that's how I found them. Great Customer service and choices on flower. I will be going to them more often. Maybe eventually they will open a dispensary in the Boynton Beach area. 🤞🏼
