This is easily my favorite dispensary to go to, just cause of the excellent deals and the great experience I have every time I visit. The staff are always so friendly and helpful and quick to help, even when the store is busy. I love buying carts from here, they have amazing deals all the time. Monica did an excellent job helping me check out and Kemali and Trey had some awesome recommendations as well! Thank you so much to the amazing team here!
Excellent experience. MARIA was Patient, Understanding and extremely Positive. MARIA is passionate about making customers happy, so refreshing. MARIA is not only Kind & Friendly but also highly Knowledgeable with all products available.
I was recommended to go to sunburn Cannabis in Fort Lauderdale. When I walked in, I was extremely surprised. The dispensary was clean and I was welcomed by Richy. What a sweetheart. We sat on the couch and I discussed what I wanted and he was so accommodating. I was sure that my license had been expired on 18 March. He assured me it wasn’t until July. As I am almost 80 He was so very helpful. He took my phone and put in my password for the state. He got my products quickly and I offered to tip but I was told they don’t accept tips which really surprised me because everywhere else I’ve gone they accept tips. He said just write a review. Personally, I think they should get tips even if it’s a dollar, anyway, I will definitely return to sunburn. It was a wonderful experience. And I will never go back to any other dispensary. Thank you so much sunburn for the quality and the professionalism of your employees. I will recommend sunburn to all my friends.
Went to Sunburn Ft. Lauderdale. Angela is the best. I appreciate her knowledge and divine kindness. My new go to spot thanks to Angela. I also like the surfer guy with the ocean wave hair he is also very knowledgeable. Good spot. Thank you
Wow this store is so nice and the staff are always really friendly towards myself and the other patients I'm assuming. Lol. But seriously the Bill's Reserve weed strain orange mintz was by far the sexiest bud I've ever seen almost to the point of not smoking it and just show it off to people. The 1/8 had one big bud and a lil bud in the jar. Now I just bought the newer release of Bill's Reserve strain named I think Black Maple #22. Let me take a picture of it for you. The first pic is the maple #22 and pic 2 is the orange mintz both look so delicious and just amazing!!!! Thanks to Monica for helping me with the purchase today very nice and very knowledgeable on the matters of marijuana. Weed for everyone!!!
Monica and Emily are absolutely amazing. I could not have asked for better service while on crutches and in pain. The guidance and help is above and beyond. Love this place and these girls. Do yourself a favor and stop by this place has the best product/service around.
First time buyer! I worked with Maria to figure out the perfect products for my needs. She was extremely knowledgeable and so patient. A true gem! The flower was outstanding! Hope to visit again.
If you have not checked out Sunburn for your dispensary needs you need to!My husband and I went to Sunburn just try another dispensary. O boy are we glad we did. It has a clean open feel with kinda of an edginess floating in the air. I mean how else can you describe a clean modern dispensary with a pool table and comfy couches?When we walked in Jarel was there holding the door for us welcoming in my husband and myself. Jarel asked if we had been there before the answer being no he was happy to explain how everything worked there and gave us a tour as he did. There are tablets out on tables and you can place your order on one if you choose play a game of pool or chill on one of the couches till they call you name. You are also able to put an order in online so it’s ready when you get there. Let’s not forget if you have questions or want some help you can go to the counter and someone will be happy to help you with your order.We had done a little research first so we already had placed an order online. Jarel retrieved our order rather quickly and it was correct by the way.It was a great experience Jarel was highly educated on the products and the discounts that are offered for veterans, seniors etc. he made it a fun enjoyable experience and made us comfortable to be there.I would highly (no pun intended) recommend that you go to Sunburn and check them out they have numerous locations. We went to the Fort Lauderdale one and will definitely being going again. Make sure you check out their really cool wall of pictures.
Recently stopped by sunburn and was blown away! Not just but their selection of products but by the customer service! Maria was super knowledgeable and made the entire experience an absolute pleasure! Will def be back!
I love Sunburn only do they make it super convenient for me to place my orders online but they deliver them right to my front door. They are always on time and they communicate with you up until they arrive with your order. I have never had a problem or an issue since dealing with them their prices are, super cheap and affordable as they have all sorts of discounts and rewards program available. This is perfect for me because I am a busy stay at home mom and I don’t have time to go to the dispensary so having my stuff delivered is just super convenient and the drivers are also amazing so helpful and so nice they are always the best part of my day!!!! Definitely recommend this place and give it a 10 out of 10 five stars all the way no questions!!!
This location has always been amazing to me! I cannot say enough great things about their customer service, quality of products, and their honest guidance. Monica, Kamali, Brit, Jack, Brian & Angela are like family to me and It’s always treat when I get to stop in to grab anything. Thank you Sunburn FTL location! You guys seriously rock!
The location is beautiful and clean. I love the 90s record store vibe they have going on in here. The staff is friendly. Camilla was very helpful and nice. Good products to choose from. Nice vapes.
Hands down, this is the best dispensary I've ever been to. From the moment you walk in you're treated like a VIP and the staff is just outstanding! My budtender, Brian, was absolutely awesome! He was so knowledgeable, helpful and kind, and he really helped me choose the best products that were right for me. The product itself is excellent, and I was even gifted a free lighter and battery during my visit! I understand Medmen will soon be changing to Sunburn and I can't wait to see all the new changes to come! Already, this place is superior to anything I've experienced before, so I'm sure any changes they make will only be for the better. I really can't recommend this location enough... From the staff to the product, you really do get the best! Thank you so much Brian and the rest of the Medmen team!
I love buying my greens from here. There's many products to choose from and they are high quality 👌. Brian was quick to answer all of my questions and made the whole buying process swift, which is exactly what I need when I'm in a hurry to go. Thank you Brian! Thanks Medmen! I'll be back
AWESOME place! Always very helpful and quick… James has helped me that last few times I’ve been in and he is AMAZING! Great place for all your shopping needs 😉
Clean location & friendly staff. Staff is very knowledgeable of their products so makes it easy to shop. Will recommend.Giving it 4 stars because I wish they had more deals like some of their competitors.
Camila at MedMen gave us top notch customer service yesterday. She’s super knowledgeable and gave the best recommendations. We’ll be returning to this location specifically because of her!
Going to MedMen was such a great and memorable experience. Camila served my friends and I very well and helped us find exactly what we wanted. The atmosphere inside is great and always welcoming. I am for sure coming here again!!!
Love this place! All the employees are super friendly, knowledgeable, and helpful - especially the store manager, Ben. During my last visit he not only checked me in, but took the time discuss my needs, searched through the inventory to find what I requested, and checked me out. All with humor and professionalism. His positive, helpful attitude ensures I will continue shopping at Medmen in the future.
Amazing Services! I love the layout of the store. Monica made everything super simple and enjoyable. She anticipated all my needs. Also, Jack was very nice and friendly. Thank you guys!
Okay OH MY GOSH! The customer service of MedMen is OUTSTANDING!!!!! From the moment you arrive the welcoming is ABOVE AND BEYOND ANYTHING I REPEAT ANYTHING that I have EVER experienced ANYWHERE! The ENTIRE staff is GENUINELY happy to see you and you FEEL it😀 Jason helped me and made the entire process not even a process it was just smooth, quick and easy. The place is IMPECCABLY clean and the customer service makes you just wanna stay there! They feel like friends! Words cannot convey how pleased I am with the overall experience when I went there. I will continue to give them my business and look forward to going there each and every time. Thank you to all of you from my heart.
I honestly cannot say enough good things about this place! Since the first time I walked into this Medmen I really don’t go to any other dispensary. The customer service from every single employee there has always been phenomenal. Emily K and James just to name a couple have always been extremely helpful every single time I come in! I wish I could remember the names of a few others who have always been so nice to me and I apologize but I don’t remember your names! They always have great deals and whenever I put in a mobile order I’m always in and out! Thank you guys for being so awesome!!
Little over due but DEFINITELY deserved review, James was very knowledgeable of the products at the store. Helped me allocate the precise strain to help me feel better, to sleep, it’s improved my quality of life. Was extremely welcoming and helpful, I would 100% recommend his particular customer service. 2 thumbs up, thanks james!
Everyone is professional and helpful. Hunter is a standout. My first two visits to medmen Hunter was very patient with all my silly questions. Thank you for a great experience
This store is absolutely amazing! Best dispensary hands down. Selection and set up makes you feel as if you’re in an Apple store! The staff is so friendly, and willing to help. James was by far the kindest and most knowledgeable sales person, and was able to find me all the products that I needed: Will definitely be a repeat customer, and hopefully James will be there when I visit again!
Products are fairly good. Have decent website to review and order products. Unfortunately those with online orders do not (most often) get to “skip the line” as it states. Good people work here. I consider it the “Apple Store” of distributors (the good & the bad).
I love coming to this location, especially if Louis is in. He’s always willing to answer my questions about medicine and gives awesome recommendations. His patience and enthusiasm just makes the experience a ten every time.
This store is incredible. Best dispensary I’ve ever been to by far. The selection and the way everything is set up makes you feel like you are in an elevated Apple store! The staff is also amazing. Jason made me feel so heard and taken care of. He was knowledgeable and kind and found me the products that matched exactly what I needed. I left feeling so grateful to find this place. Will definitely be a repeat customer.
I love this place. They’re always fast and super nice. They greet me and know my by my name which always makes me feel comfortable. CAMILA is my favorite employee there. She makes me feel like I’m catching up with a friend I haven’t seen in a while even though I hardly know her. Please give this girl the recognition she deserves because her customer service is A+ and I give it 10s 10s 10s across the board
Louis was really nice. Explained everything very well. Even after me asking him 1000 times the same question. Showed a lot of patience. The facility overall is clean. I like the cases. Overall a good experience. Thank you.
I had the best experience with Louis. It was my first time there and he was so cool, let me ask a million questions and offered me great suggestions! I will absolutely come back and see him again. What a super nice young man.
Walked in at 630 on a Thursday, half an hour to close. (I hate being “that person”) Isabella assisted me, she quickly pointed out we were birthday twins, so naturally the universe aligned and matched me with my perfect bud tender. I had an online order but asked questions about the purchased product. She was knowledgeable, efficient and very friendly. The reason I keep coming back is for the quality flower and the OUTSTANDING customer service.
I am in love with this dispensary. Not only for their prices but I can always count on the employees! Brian goes above and beyond every time I am on there. He always makes sure I know the deals and the highest THC yielding products! Just all around positive helpful friendly atmosphere! Thanks Brian!! Also I have to edit this to make sure I mention Oscar and his outstanding service!
What an incredible dispensary in comparison to most! Not only is the stage super friendly here and knowledgeable but the clerk who took care of me , Serena was her name, had to have made this one of my most enjoyable and easiest transactions I have been to in all of South Florida! MedMen you guys have definitely one my business both your facility and staff especially Serena will definitely see more of me!!! Thanks for making this a great experience!!!
First time in the store, awesome experience. Nicolas, the rep who attended to me, was super friendly and very knowledgeable about all the products they sell. The prices were good, service was excellent. The other staffers were also very nice and helpful. A great experience all-around. Will definitely be going back!
My first time at MedMen and a wonderful experience. Open, easy to walk around and look around even with a small group of friends which was nice since I don’t know my way around so we’ll. Benito was warm, welcoming, extremely pleasant and just made the entire experience fun. I would hugely recommend not only madman but Benito as your assistant. Thank you so much
September 2021 update. Met Louis for the first time today, a really helpful guy! He offered great recommendations based on my prior visits, super friendly, and took time to walk me though using a product I’d never seen before. Thanks Louis!First time in the store and Camila made it easy, informative and, dare I say, fun even!Product selection was good, not great, but Camila’s energy makes me want to return! Thank you thank you!
I just got my medical and awaiting for my card. I went to Medmen to get an idea of what a dispensary was like, and met Serena K. WOW!!! What an amazing young lady. She took an hour to walk me through what everything is and how it all works. I don’t care what deals the other places have, MedMen is like an Apple store, from the design to the the customer service. This is going to be my go-to place. Serena K. is amazing and has a customer for life!!!Went back recently and was goes by Louis. Just like Serena, he was patient a new knowledgeable.
My first visit, I was introduced to Kamali who took me on quite possibly the coolest in-store tour I've ever received. He laid out in detail what products were the best for which uses. He informed me about sales, a two for one, instructed me on how to obtain discounts. What he managed to do, and this is the important part, is he managed to make the experience of buying medical cannabis into a totally normal situation. That matters, being so new. My second visit was with Louis, very cool guy. I was curious about trying a new strand and he shot out his favorite with no hesitation - it's good when you shop with someone who knows what they're selling. And the suggestion was perfect, too. Love this store, great location, looks beautiful, awesome staff.
A great experience working with a friendly and knowledgeable staff! All members have been extremely helpful in choosing the best therapy. Hannah, Louis, and Ricardo have been amazing at educating me on the most effective strains. The vibe is great, the location is always clean and tidy and, yes, it looks like an Apple store. Well, played MedMen. ❤💚
First time to this dispensary and had a great experience. Hannah was very kind and helpful, and made me feel right at home. The only down fall is I don’t like the fact you can’t tip your bud tender with cash. I understand they have their own reward system, but you wouldn’t go to a bar and your tip would be to review to the establishment and mention your tenders name. But anyways, THANKS HANNAH!!!Great location.
I had an extremely pleasant experience today when I came in, and I was helped by Hannah. It was actually pretty impressive how knowledgable she was on the different products, and seemed genuinely interested in understanding what I was looking for. She helped me find exactly what I wanted and I couldn't be happier. I used to go to a different dispensary, but after meeting Hannah and my experience at MedMen, I will definitely be coming back to see Hannah for all my medicinal needs!
MedMen reminded me of an apple store for cannabis. The set was nice and very informational. I like how we are able to see and smell the different flowers. And the tablets that provides all the information of each product are great!The staff is very friendly and welcoming. My first time there Elizabeth welcome me at the door. Asked me a few questions to get an idea of what I like and don’t like and showed me around. After picking out the ideas I wanted she quickly rang me up while still providing great service. Because of her and my great experience all around I will be a returning customer.One thing I would suggest is daily deals. Some dispensaries offer daily deals that keep you coming back.
I'm a first time patient of MedMen and I couldn't be more thrilled to have found this dispensary. It's in the heart of Fort Lauderdale and the store is beautiful. I was seen by Hannah, who is very knowledgeable about all of their products and had the patience to break it all down for me, since I'm new to the medical marijuana space, she's amazing! I will definitely be going back to this dispensary. I had a great experience and ended up getting a little bit of everything... flower, gels, drops and 2 pre rolls 😉
First time.visit today, got helped by Elizabeth. She was very nice and knowledgeable. Looking forward to visiting again. Online order was painless even for a first timer. No stock issues like other places. You also get to see them working with flower behind glass. Nice change from a secret room behind locked doors. Reminds me of the west coast dispensaries.
I went here for the first time just now and I had to write my review immediately! The staff was amazing, so helpful, friendly, and whimsical. Everything is laid out so simply which is great for new patients. I want to give a big shout out to Kamali who helped me immensely and put a smile on my face after a long work day. He is truly one of the best people to provide service to me. I will definitely return when I get paid.
I’ve gone to MedMen a few times but Kendal really took the experience to another level. She was so knowledgeable about the products and really helped me make a decision on a strain that would help with my anxiety. She was so friendly and made me feel comfortable through the whole process. It’s employees like Kendal that really make the experience so worth it and enjoyable. I’ll definitely be back, as long as Kendal is there!
So far so great! Low profile and not soobvious and that is what I like. On the outside you can not tell what type of business it is. Great layout, very helpful staff and easy to understand system. Only downside is that I placed an order online and it says someone will contact when it was available. Never received a call and I called and no one picked snd this was well before closing hours. Hopefully I can get that rectified.
This was my first medical dispensary experience and Monica was a huge help showing me around. Monica went over all the available options and helped me find the best fit for what I needed. Highly recommend this location! Staff is great, friendly, and down to earth, checkout is very streamlined, the place is super clean, and they’re very careful to follow all pandemic protocols which I really appreciate. Really awesome staff, selection, and overall experience!!
What’s up Kandace and Maximo!!! Let me tell you guys...these two right here...are AMAZING. They allowed me to have an exceptional experience on my first go at the store. I was pumped and thrilled, almost overwhelmed, but they led me to just the right products. The facility was clean and sleek, the products are organized and on display like no other dispensary I’ve ever seen before, they were knowledgeable, and the overall hospitality was top tier. So, from the bottom of my heart, thank you. Not just for a business transaction but for genuine care about the customer’s experience. See you all soon!
This is my favorite dispensary in Florida! Every staff member has gone above and beyond every time I’m in. Camila is the best— such a sweet and helpful person and passionate about cannabis! The store itself looks like “the Apple Store” of weed. Very clean, sanitary, but informative with tons of information about each product and strain. Prices are really competitive, and they always have daily special discounts happening on top of that.The last time I went, they even had samples out of different flower strains to smell and look at which I loved. Most places I’ve been do not give an opportunity to look and smell the bud before purchasing so this is a huge plus! I will give MedMen my business every time I’m in town.
I recently took a trip to this new location and I was rewarded with great product, and wonderful service. I arrived and was greeted by Kelly who offered such a warm vibe, that I felt like I could see the helpful and warm smile through the mask. After such a fantastic experience, I had to return. Upon visiting for a second time, I wasn't let down with the level of service I received. I was helped by Monica who didn't hesitate to offer assistance, and Kamali answered a few questions for me, providing me with everything I need to write a review thanking the staff at MedMen. Management should know (I'm guessing they already have a clue) that the employees at this location deserve every kind word that comes their way. The are without a doubt the very definition of quality.
Incredible place! Thomas so super super friendly and helpful, giving us amazing guidance throughout our whole experience. I’ll definitely be back!