Sunburn Dispensary in Orlando, FL

seels
seels
1719873873
Great delivery experience, the delivery guys were very kind and punctual, they give you a pretty far ahead notice when they are heading your way too. Do not be intimidated by the large delivery window they get to you exactly when they say they will. Shout out to Kyle and james, solid dudes and very professional and kind. Thank yall i will be ordering again soon!
Lacey A.
Lacey A.
1719769698
The absolute best products in the medical program! 💓 Love their bud & their concentrates are out of this world! 🍯 If you’re looking for quality products look no further! Just wish you guys had a location in Clermont. Thank you Braden for being such a sweetheart! Really appreciate you guys! 😁
Johanna W.
Johanna W.
1719251955
I love coming here because every one that works there has been so nice every time I visit. Katelyn is phenomenal and deserves a customer service award honestly lol. She recommended some really good products to me and she didnt miss. Thanks Sunburn!
Rob
Rob
1718506984
Worst delivery system I've seen in my life. Almost every other time I try to place an order they have a "full delivery schedule". You would think a company would want to capitalize from this and make sure they have the appropriate amount of vehicles/drivers. Very unreliable delivery service where you get a "two hour window" but it's like a 50/50 if they will come in that time frame and sometimes they'll push that time frame back another two hours and have you waiting for them like you got all day to sit around. You can't order a delivery other than the day before so if you can't place your order before their "full" you are screwed. Plus their point system doesn't always add your loyalty points... I've also had a really bad experience with their pens my first time ever trying them. I had a brand new 50$ rosin pen taste like burnt trash straight out the box and I also tried 2 of their regular carts at the same time and everything was straight garbage... I'd never recommend their carts/pens. 710 pods at The Flowery are always on point, never had a bad one. If you want to get a quality product and a good company that won't turn you or your business away go elsewhere! The Flowery>Sunburn anyday of the week! They have top tier products and stand by the items they sale. They have a delivery schedule that you can actually place an order days in advance and work around your life/work schedule. GET BETTER SUNBURN
Walter R.
Walter R.
1717362308
I'm a first time patient that had a great 1st experience because of the young lady behind the counter, her name is Shelby. From the moment she called my name to the moment she said have a great rest of your day she was on the money in all aspects of customer service. I was very impressed with the casual, fun way the dispensary was laid out, loved it 🥰🥰 I purchased 3 of your 1g Flower packs, equally impressed with the fact I can buy 1g Flower packs, I haven't seen that anywhere else so cudos to you guys! I tried 1 of the strains, 👏💪I should've come sooner!!!!
Glen P
Glen P
1715954444
First time at Sunburn. Went to the Orlando Store and was helped by Jose who was very helpful and friendly. Also spoke to manager Aaron who was great as well. What a great concept, open and welcoming! Very good experience! Thank you!
Cam G.
Cam G.
1715894250
The best dispensary in the Orlando area in my opinion. If you order ahead they will always have you in and out super quick. I often see Nicole and she is a fantastic budtender. Great recommendations and a pleasure to do business with. I highly recommend Sunburn in Orlando to anyone looking for excellent product and service!
Chris B.
Chris B.
1714168386
My first experience was excellent. Nicole was super helpful with recommendations and made sure I made the best use of discounts. Happy with the product selection and quality seems nice also.
Stepheyne C
Stepheyne C
1713917703
I loved this place from the moment I walked in! Open, spacious, good vibes all around. Nicole was supet welcoming and amazing in explaining everything to me since this was my first visit to Sunburn. I tried flower, a preroll, live rosin, and a hash coin which I was super stoked to see. The concentrates are what brought me in and they did not disappoint. Definitely will be back!
Chase B.
Chase B.
1713033095
Always get exceptional service. Nothing but polite interactions every time. They are always flexible with delivery and very reasonable about my availability. I was even 15 minutes away from home when they arrived today and they were so patient about it and only cared that I made it there safe. This is what keeps me coming back and why it’s the only dispensary I use in Florida. Also the products are fantastic! Shoutout to James and Mike today! Also to Kyle who has been equally great in past experiences.
Ellie L.
Ellie L.
1712096670
I found Sunburn driving past it going to another dispensary. I knew by their name I had to check it out, so pulled up their website and was impressed with their product selection as well as pricing. I stopped by this morning and had the pleasure of being helped by Nicole! She was so sweet and so friendly! As a born and raised Floridian it felt like I was at the beach! Like I just got up from laying out and wanted to get my smoke on but a seagull grabbed up my stash so I needed to replenish. The store was beautifully done and only helped further the theme of Sunburn. I have been to MANY dispensaries but this moved up to my top spot! Even though it’s not the closest one to me I will go out of my way to visit. The first dispensary I could actually see myself working at. Thanks again y’all! Can’t wait to be back!
Eric M.
Eric M.
1711916052
Howard and James from delivery are always awesome to deal with. Delivery is always as ordered and they keep you up to date with where they are along the route and when they’ll be there. I love the live rosin and flower has been great too. The live rosin disposable is awesome too. I couldn’t be happier with my delivery month after month. Appreciate the heck out of the team. I’ve never once had a wrong order or issue with delivery. Y’all have a customer for life.
Chris M.
Chris M.
1708445046
First Experience with Sunburn went well. Nicole was amazing. She was well informed, professional, patient, and incredibly helpful. The Battery was missing from my bag and the corporate rep immediately started a review process for making sure I receive the product.Thanks!
Pedro M.
Pedro M.
1707676891
Yesterday I went to sunburn for the first time and was greeted by Jose who was so nice and patient with me bc I wasn't sure what to get, he explained the menu and helped me decide what to get. This place is so cool and has such a friendly vibe with their couches, pool table, and corn hole game. I will definitely be coming back again, thank you for making me feel so welcome!
Z
Z
1707357736
I am very impressed with this place. The quality is excellent and the venue is clean. Most importantly, the staff was friendly, informative and very professional. Nicole initially greeted me. She was very attentive, and after evaluating my needs, felt it was best if I spoke to Danny as he was a bit more knowledgeable on what I was looking for. That really was so appreciated, as not only did Danny help find me exactly what I required, but the fact that Nicole took the time to listen to my needs and help me make the best decision really resonated with me. Customer service tends to lack in this industry, which makes it very hard to shop around. I typically stick to the few places that treat my needs seriously. Based on Nicole and Danny being so inviting, helpful and professional, I will absolutely be coming back sooner than later. Very impressed with the quality, flavor and consistency of what I purchased.Well done Sunburn. 👏
Benny S.
Benny S.
1705610193
Great service, friendly staff, they don’t mind taking the time to answer any questions you may have and some of the best products I’ve seen in the program 👍 HIGHLY recommend 😏
Connor B.
Connor B.
1701533072
Everyone and all products are great. However, one bud tender Maria is very slow and tries to talk to everyone for way to long. I like here because there's little waits. She adds 10 minutes because she's talking about something from Amazon. Very rude and acts like she knows everything. But the other people are awesome!!!
jorge I.
jorge I.
1701486253
It was a cold and dark night, the need for flower is in the air. A picture I see in the distance, a shrimp boat. I go in, talk to a lovely cashier named Nicole. She gives me the best service of all time, and provides me the best flower known to man. Thank you (:
J G
J G
1700842288
Sunburn’s product, customer service and delivery is all top notch!! Shout out to Kyle and Eric for the quick delivery. It came sooner than I expected. They were super friendly and cool to deal with.
Shelby Z.
Shelby Z.
1700694615
The product is always amazing and the delivery drivers. Kyle and Eric, I love seeing them and they always make my deliveries easy and fun!!!. Hopefully you all get lucky enough to see them as your delivery drivers as well!!! Also I hope I always have them deliver!!!
Kellie C.
Kellie C.
1700001514
always has been my favorite dispensary. great product, free gifts every week, amazing deals, and the staff is incredible no matter which location. all of the staff members at the university store are amazing but today when i walked in Nicole greeted me by name and made me feel so special! thanks to everyone who works to make this place great
Xeña P.
Xeña P.
1699328951
My friends have suggested this dispensary to me for months and I wish I'd checked it out sooner. I got some goodies just for being a first-timer, which is always appreciated. Shout out to Bronte for making me feel right at home - she made a great first impression. I'm loving the vapes so far!
Leann F.
Leann F.
1692298315
Great pricing and even better service! Sal and Shelby were more than helpful, and personable! Very easy to talk to and enjoyed my visit. Will be returning!
Dustin C.
Dustin C.
1662404943
10 months ago I left a review that raved about how great MedMen was. However, they've lost my business as management has become a disappointment. It seems as though once Kylee, Ramon and Lauren left that they've struggled to uphold their levels of customer service excellence that those 3 displayed.
Adrian A.
Adrian A.
1659368234
You get spotty service at this location. I like MedMen in general, their products are unique and innovative. However, I've had experiences where I placed an order online one day (7/30) intending to pick it up the following day. I never received an email that the order was ready, I stopped by during normal business hours because I was out running errands already, and the store was closed with no notice about why it wasn't open during normal posted hours. I called today (8/1) to find out the status of my order and was told there were no pending orders and I needed to place the order a second time to be helped. Instead, I took my business elsewhere.It's a fine place to shop if they're open and have a more helpful staff in the store. Otherwise, you're better off going to a different location or a different dispensary all together.
Aubrey A.
Aubrey A.
1655314797
Ramon went above and beyond. The whole staff is incredibly knowledgeable and friendly. This is a wonderful, clean and comfortable place. I’ll definitely be back.
Gianna C.
Gianna C.
1655052297
Ordered delivery for the first time today and Taylor was amazing! She made sure I was comfortable and made the whole experience super smooth! Driver was Manny and although I didn’t interact with him, he got my order to me right on time! Highly recommend this location as the customer service I received from Taylor J exceeded that of the typical dispensary associate and that’s saying something because they are all usually great!
Alexis F.
Alexis F.
1652543036
From the moment we walked in and Ramon greeted us with awesome vibes. He made my experience better by giving me knowledge of each product. He showed me new products that I hadn’t really thought to consider. It was overall a great experience for my visit to MedMen
Daniel R.
Daniel R.
1650729967
Went to Medmen for the first time this morning, and WOW! When I first got there I was greeted by Lauren and she was amazing! She showed me around to see all of the products and was extremely knowledgeable. Overall had a great shopping experience and will definitely be back!
Hailey M.
Hailey M.
1650492886
Everyone was so friendly. I even got pot leaf shaped cookies from mom. Taylor J was amazing she showed me all around and answered all my questions. Good selection with some high THC content!
Joyce T.
Joyce T.
1648594417
My first visit to a dispensary, and I was so pleased with MedMen's store. I am a senior citizen and have been acquainted with Marijuana since the 70s. But not with all the options available now, wow.I was very lucky to have Lauren wait on me. She explained everything to me. Probably took 3 times longer with me than their regular customers, but she was so patient with me.Thank you so much Lauren!
Geoff
Geoff
1648421416
A great business with even better deals and customer service. In addition, I was helped by Lauren and Kat on various occasions and they both went above and beyond the call of duty to help meet my needs, would highly recommend.
matteo L.
matteo L.
1648316826
Wow. Great company very professional people. Thank you Ramon + Lauren for providing the very best customer service. Both their location and delivery are of the highest caliber. Product is always beautiful and quality.
Jevaughn F.
Jevaughn F.
1647542447
Cat and Lauren are simply amazing. They are very knowledgeable about the products and their recommendations are on point. I love the atmosphere and the service I receive every time I visit Medmen. After going to Medmen it's really hard to find a home anywhere else, especially with specialist like Cat and Lauren.
Judy F.
Judy F.
1647229240
I went to MedMen for the first time today. I was fortunate enough to have Ramon wait on me. He is very knowledgeable and patient, if I didn't understand the first time,he had another way to say it so I could understand. He is a real asset to your company, and I truly enjoyed working with him. You have a customer for life.
Michelle D.
Michelle D.
1646595869
Amazing!! Customer Service is A1, Products that I haven't seen since Michigan days like Mary's medicinals. Finally bringing true relief to Florida. Delivery is so easy and so quick. Highly Recommend Medmen! Thank you Ramon & Manny!
Zenea L.
Zenea L.
1646528064
This is definitely my new go to store! I was provided amazing customer service by Jon and his recommendations were spot on with what I was looking for. They definitely cater to their customers and listen to their needs. They will always have a customer in me!-Pink
Mary O.
Mary O.
1645980841
Awesome store and energetic atmosphere. Loved my guide Ramon he was very helpful and charismatic. Thank you from a very satisfied customer.
Elisjim J.
Elisjim J.
1639946869
Manny and Ramon were Courteous and professional. Made transaction smooth and answer my questions. So Happy to get delivery service because only location is far from me. Thank You for servicing the community. See you soon. Have a nice Holiday...
J B
J B
1639685808
Awesome experience here with Kristen! Very personable and knowledgeable and handled pressure well even with the system being down to checkout. I was comfortable in the store and with the set up/browsing products. It’s beautiful in there like an Apple Store!
Ashley C.
Ashley C.
1639674190
I felt incredibly taken care of by the wonderful and knowledgeable staff. Even though it was a little busy, the team went above and beyond to make sure each person was attended to. I was very impressed by the cleanliness of the store, the product selection, and the atmosphere. The positive vibes and energy were infectious! Corey, Yaya, Melissa, Jon, and Ramon all made the experience absolutely incomparable to any other dispensaries I've been to in FL. Thank you!!
Spencer S
Spencer S
1639085747
Cory and John were absolutely amazing. Cory knew everything there was about cannabis and was able to answer every single one of my questions. Cory and I had a wonderful conversation that made my first trip to Medmen, after having a medical card for over a year and going to countless different dispensaries all over the state, the hands down the best experience I ever had at a dispensary.
Teresa N.
Teresa N.
1638507578
This was awesome. Saved me so much time and my driver was super nice and helpful! Thank you to Ramon and Jon! Super appreciate the very on time service! 😁😁👍👍✅✅
Kiera M.
Kiera M.
1638468001
I have never been more in love with a dispensary in my life. Probably the most welcoming dispensary in Central Florida. The staff is so extremely helpful and willing to educate anybody Who wants to learn more about medical marijuana. Honestly probably gonna be the only dispensary I start going to.
Cade B.
Cade B.
1634716800
When I arrived, Ramon was extremely excited to answer all of my questions and to take me on a tour of the facility! I felt like I could ask him all of my questions without feeling scared, and he was super friendly and all his answers were through and clear. Also, Lauren and Manuel were super helpful as well as friendly to have a conversation with. They all make me want to just talk to them for hours, all wonderful people. Overall, this was one of the best dispensary experiences I have had, and I can’t wait to come back!
Ashley D.
Ashley D.
1634595569
I went into the MedMen today for the first and from the moment I walked in the door the vibes were immaculate. Liz welcomed and informed me of how everything worked and introduced me to Ramon, who helped me pick out the products that were best for me. They were extremely helpful and made the process a breeze. I will definitely be back soon!!
Rolando S.
Rolando S.
1634564813
Very impressed with how humbling warming and welcoming the staff as I came up on vacation from Miami I visited the store on 10/17 was greeted by Ramon John Corey and the whole staff has shown exceptional customer service I will definitely be coming back. And a shout out to Jack for training the staff to live up to the five star hospitality services that they strive for.
Aaron D.
Aaron D.
1633534779
Having only been to MedMen the one time, I can confidently say I will be back many more. The products are of the utmost quality and variety. From their shop blends to brand name products, MedMen has almost too much to choose from. On top of that, MedMen has the warmth and feel of how a dispensary should be. The experience almost resembles visiting a brainchild of an Apple store and a Colorado dispensary mixed elegantly. The high tech displays allow you to see a detailed description of all the products on-site and even view/smell them from the cases to get a closer look at what your purchasing. From the moment I walked in and to the time I left, I received the highest expectations of customer service. I especially want to thank Marby, Kristen, and Ramon for making my time at MedMen splendid. With the help of any of the staff, I am sure you won’t be astray or disappointed. Definitely recommend and will soon be back!
Angie K.
Angie K.
1633369569
Ramon is aweaome! The store is beautiful. everyone of the employees were very friendly. Ramon understood exactly what I needed and suggested products to help me. Thank you for helping me relieve my pain!
Alex O.
Alex O.
1632605118
The team over at Medmen Orlando are the best! Thanks to Jonathan N. and Laura for informing me about the brand, position in the market, and for the tour. Best of luck with the new store : )
Ben K.
Ben K.
1632437382
Ramon and Lauren and Kylee and Manuel are the best!!! This place rocks!!! Litterally the best medical dispensary in the area. I mean that. Awesome flower and pre-rolls. Go to this spot
Tracy M.
Tracy M.
1631296625
This store is amazing! The team there was so helpful and knowledgeable, and the product is fire! This is my new favorite dispensary and I am so happy MedMen is now in Orlando!
Next Reviews
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11551 University Blvd
Orlando, FL 32817

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CLOSED
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    Payment Methods:

    Cash Only
    ATM Available On Site

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    Sunburn Cannabis Discounts

    Everyday Deals and Discounts

    • 1st Time Customer: 25% Off
    • Veterans Discount: 20% Off 
    • Industry Discount: 25% Off Mondays Only
    • Birthday Discount: Free Preroll
    • Refer A Friend: 2x Loyalty Points on Friends Purchase 
    • Visit Sunburn Cannabis Home Page

    ABOUT THIS DISPENSARY

    Sunburn, located at 11551 University Blvd in Orlando, is open to serve the cannabis community of almost a million active medical marijuana card holders in Florida.

    Medical: Yes

    Recreational: No

    Delivery: Yes

    Delivery Fee: FREE Next Day Delivery On Purchases Over $49.

    License Number: MMTC-2017-0012

    Before this dispensary could open, it was licensed by the Office of Medical Marijuana Use (OMMU). In the state of Florida, dispensaries are officially referred to as medical marijuana treatment centers (MMTCs).

    Sunburn is vertically integrated, as are the rest of the MMTC’s. Being vertically integrated means they oversee the entire process from seed to sale. Sunburn grows their own cannabis plants from seed or cuttings, harvests, processes into a variety of products, packages and distributes within their own network.

    Product types and availability can vary from store menu to store menu, depending on demand. If Sunburn in Orlando does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card is universally accepted at any dispensary in Florida.

    Purchasing Marijuana Products at Sunburn

    During your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.

    Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders will make recommendations that are based on your doctor’s recommendation.

    Preparation Helps: See what’s available ahead of time. If Sunburn in Orlando online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.

    Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. If you have an active medical card, you can pick from a wide array of cannabis products. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.

    Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.

    Contact the dispensary if you encounter product-related issues or problems. Sunburn has a policy & procedure for this.

    Please enjoy the menu products from this dispensary responsibly!

    To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.

    What People Are Saying

    seels
    seels
    1719873873
    Great delivery experience, the delivery guys were very kind and punctual, they give you a pretty far ahead notice when they are heading your way too. Do not be intimidated by the large delivery window they get to you exactly when they say they will. Shout out to Kyle and james, solid dudes and very professional and kind. Thank yall i will be ordering again soon!
    Lacey A.
    Lacey A.
    1719769698
    The absolute best products in the medical program! 💓 Love their bud & their concentrates are out of this world! 🍯 If you’re looking for quality products look no further! Just wish you guys had a location in Clermont. Thank you Braden for being such a sweetheart! Really appreciate you guys! 😁
    Johanna W.
    Johanna W.
    1719251955
    I love coming here because every one that works there has been so nice every time I visit. Katelyn is phenomenal and deserves a customer service award honestly lol. She recommended some really good products to me and she didnt miss. Thanks Sunburn!
    Rob
    Rob
    1718506984
    Worst delivery system I've seen in my life. Almost every other time I try to place an order they have a "full delivery schedule". You would think a company would want to capitalize from this and make sure they have the appropriate amount of vehicles/drivers. Very unreliable delivery service where you get a "two hour window" but it's like a 50/50 if they will come in that time frame and sometimes they'll push that time frame back another two hours and have you waiting for them like you got all day to sit around. You can't order a delivery other than the day before so if you can't place your order before their "full" you are screwed. Plus their point system doesn't always add your loyalty points... I've also had a really bad experience with their pens my first time ever trying them. I had a brand new 50$ rosin pen taste like burnt trash straight out the box and I also tried 2 of their regular carts at the same time and everything was straight garbage... I'd never recommend their carts/pens. 710 pods at The Flowery are always on point, never had a bad one. If you want to get a quality product and a good company that won't turn you or your business away go elsewhere! The Flowery>Sunburn anyday of the week! They have top tier products and stand by the items they sale. They have a delivery schedule that you can actually place an order days in advance and work around your life/work schedule. GET BETTER SUNBURN
    Walter R.
    Walter R.
    1717362308
    I'm a first time patient that had a great 1st experience because of the young lady behind the counter, her name is Shelby. From the moment she called my name to the moment she said have a great rest of your day she was on the money in all aspects of customer service. I was very impressed with the casual, fun way the dispensary was laid out, loved it 🥰🥰 I purchased 3 of your 1g Flower packs, equally impressed with the fact I can buy 1g Flower packs, I haven't seen that anywhere else so cudos to you guys! I tried 1 of the strains, 👏💪I should've come sooner!!!!
    Glen P
    Glen P
    1715954444
    First time at Sunburn. Went to the Orlando Store and was helped by Jose who was very helpful and friendly. Also spoke to manager Aaron who was great as well. What a great concept, open and welcoming! Very good experience! Thank you!
    Cam G.
    Cam G.
    1715894250
    The best dispensary in the Orlando area in my opinion. If you order ahead they will always have you in and out super quick. I often see Nicole and she is a fantastic budtender. Great recommendations and a pleasure to do business with. I highly recommend Sunburn in Orlando to anyone looking for excellent product and service!
    Chris B.
    Chris B.
    1714168386
    My first experience was excellent. Nicole was super helpful with recommendations and made sure I made the best use of discounts. Happy with the product selection and quality seems nice also.
    Stepheyne C
    Stepheyne C
    1713917703
    I loved this place from the moment I walked in! Open, spacious, good vibes all around. Nicole was supet welcoming and amazing in explaining everything to me since this was my first visit to Sunburn. I tried flower, a preroll, live rosin, and a hash coin which I was super stoked to see. The concentrates are what brought me in and they did not disappoint. Definitely will be back!
    Chase B.
    Chase B.
    1713033095
    Always get exceptional service. Nothing but polite interactions every time. They are always flexible with delivery and very reasonable about my availability. I was even 15 minutes away from home when they arrived today and they were so patient about it and only cared that I made it there safe. This is what keeps me coming back and why it’s the only dispensary I use in Florida. Also the products are fantastic! Shoutout to James and Mike today! Also to Kyle who has been equally great in past experiences.
    Ellie L.
    Ellie L.
    1712096670
    I found Sunburn driving past it going to another dispensary. I knew by their name I had to check it out, so pulled up their website and was impressed with their product selection as well as pricing. I stopped by this morning and had the pleasure of being helped by Nicole! She was so sweet and so friendly! As a born and raised Floridian it felt like I was at the beach! Like I just got up from laying out and wanted to get my smoke on but a seagull grabbed up my stash so I needed to replenish. The store was beautifully done and only helped further the theme of Sunburn. I have been to MANY dispensaries but this moved up to my top spot! Even though it’s not the closest one to me I will go out of my way to visit. The first dispensary I could actually see myself working at. Thanks again y’all! Can’t wait to be back!
    Eric M.
    Eric M.
    1711916052
    Howard and James from delivery are always awesome to deal with. Delivery is always as ordered and they keep you up to date with where they are along the route and when they’ll be there. I love the live rosin and flower has been great too. The live rosin disposable is awesome too. I couldn’t be happier with my delivery month after month. Appreciate the heck out of the team. I’ve never once had a wrong order or issue with delivery. Y’all have a customer for life.
    Chris M.
    Chris M.
    1708445046
    First Experience with Sunburn went well. Nicole was amazing. She was well informed, professional, patient, and incredibly helpful. The Battery was missing from my bag and the corporate rep immediately started a review process for making sure I receive the product.Thanks!
    Pedro M.
    Pedro M.
    1707676891
    Yesterday I went to sunburn for the first time and was greeted by Jose who was so nice and patient with me bc I wasn't sure what to get, he explained the menu and helped me decide what to get. This place is so cool and has such a friendly vibe with their couches, pool table, and corn hole game. I will definitely be coming back again, thank you for making me feel so welcome!
    Z
    Z
    1707357736
    I am very impressed with this place. The quality is excellent and the venue is clean. Most importantly, the staff was friendly, informative and very professional. Nicole initially greeted me. She was very attentive, and after evaluating my needs, felt it was best if I spoke to Danny as he was a bit more knowledgeable on what I was looking for. That really was so appreciated, as not only did Danny help find me exactly what I required, but the fact that Nicole took the time to listen to my needs and help me make the best decision really resonated with me. Customer service tends to lack in this industry, which makes it very hard to shop around. I typically stick to the few places that treat my needs seriously. Based on Nicole and Danny being so inviting, helpful and professional, I will absolutely be coming back sooner than later. Very impressed with the quality, flavor and consistency of what I purchased.Well done Sunburn. 👏
    Benny S.
    Benny S.
    1705610193
    Great service, friendly staff, they don’t mind taking the time to answer any questions you may have and some of the best products I’ve seen in the program 👍 HIGHLY recommend 😏
    Connor B.
    Connor B.
    1701533072
    Everyone and all products are great. However, one bud tender Maria is very slow and tries to talk to everyone for way to long. I like here because there's little waits. She adds 10 minutes because she's talking about something from Amazon. Very rude and acts like she knows everything. But the other people are awesome!!!
    jorge I.
    jorge I.
    1701486253
    It was a cold and dark night, the need for flower is in the air. A picture I see in the distance, a shrimp boat. I go in, talk to a lovely cashier named Nicole. She gives me the best service of all time, and provides me the best flower known to man. Thank you (:
    J G
    J G
    1700842288
    Sunburn’s product, customer service and delivery is all top notch!! Shout out to Kyle and Eric for the quick delivery. It came sooner than I expected. They were super friendly and cool to deal with.
    Shelby Z.
    Shelby Z.
    1700694615
    The product is always amazing and the delivery drivers. Kyle and Eric, I love seeing them and they always make my deliveries easy and fun!!!. Hopefully you all get lucky enough to see them as your delivery drivers as well!!! Also I hope I always have them deliver!!!
    Kellie C.
    Kellie C.
    1700001514
    always has been my favorite dispensary. great product, free gifts every week, amazing deals, and the staff is incredible no matter which location. all of the staff members at the university store are amazing but today when i walked in Nicole greeted me by name and made me feel so special! thanks to everyone who works to make this place great
    Xeña P.
    Xeña P.
    1699328951
    My friends have suggested this dispensary to me for months and I wish I'd checked it out sooner. I got some goodies just for being a first-timer, which is always appreciated. Shout out to Bronte for making me feel right at home - she made a great first impression. I'm loving the vapes so far!
    Leann F.
    Leann F.
    1692298315
    Great pricing and even better service! Sal and Shelby were more than helpful, and personable! Very easy to talk to and enjoyed my visit. Will be returning!
    Dustin C.
    Dustin C.
    1662404943
    10 months ago I left a review that raved about how great MedMen was. However, they've lost my business as management has become a disappointment. It seems as though once Kylee, Ramon and Lauren left that they've struggled to uphold their levels of customer service excellence that those 3 displayed.
    Adrian A.
    Adrian A.
    1659368234
    You get spotty service at this location. I like MedMen in general, their products are unique and innovative. However, I've had experiences where I placed an order online one day (7/30) intending to pick it up the following day. I never received an email that the order was ready, I stopped by during normal business hours because I was out running errands already, and the store was closed with no notice about why it wasn't open during normal posted hours. I called today (8/1) to find out the status of my order and was told there were no pending orders and I needed to place the order a second time to be helped. Instead, I took my business elsewhere.It's a fine place to shop if they're open and have a more helpful staff in the store. Otherwise, you're better off going to a different location or a different dispensary all together.
    Aubrey A.
    Aubrey A.
    1655314797
    Ramon went above and beyond. The whole staff is incredibly knowledgeable and friendly. This is a wonderful, clean and comfortable place. I’ll definitely be back.
    Gianna C.
    Gianna C.
    1655052297
    Ordered delivery for the first time today and Taylor was amazing! She made sure I was comfortable and made the whole experience super smooth! Driver was Manny and although I didn’t interact with him, he got my order to me right on time! Highly recommend this location as the customer service I received from Taylor J exceeded that of the typical dispensary associate and that’s saying something because they are all usually great!
    Alexis F.
    Alexis F.
    1652543036
    From the moment we walked in and Ramon greeted us with awesome vibes. He made my experience better by giving me knowledge of each product. He showed me new products that I hadn’t really thought to consider. It was overall a great experience for my visit to MedMen
    Daniel R.
    Daniel R.
    1650729967
    Went to Medmen for the first time this morning, and WOW! When I first got there I was greeted by Lauren and she was amazing! She showed me around to see all of the products and was extremely knowledgeable. Overall had a great shopping experience and will definitely be back!
    Hailey M.
    Hailey M.
    1650492886
    Everyone was so friendly. I even got pot leaf shaped cookies from mom. Taylor J was amazing she showed me all around and answered all my questions. Good selection with some high THC content!
    Joyce T.
    Joyce T.
    1648594417
    My first visit to a dispensary, and I was so pleased with MedMen's store. I am a senior citizen and have been acquainted with Marijuana since the 70s. But not with all the options available now, wow.I was very lucky to have Lauren wait on me. She explained everything to me. Probably took 3 times longer with me than their regular customers, but she was so patient with me.Thank you so much Lauren!
    Geoff
    Geoff
    1648421416
    A great business with even better deals and customer service. In addition, I was helped by Lauren and Kat on various occasions and they both went above and beyond the call of duty to help meet my needs, would highly recommend.
    matteo L.
    matteo L.
    1648316826
    Wow. Great company very professional people. Thank you Ramon + Lauren for providing the very best customer service. Both their location and delivery are of the highest caliber. Product is always beautiful and quality.
    Jevaughn F.
    Jevaughn F.
    1647542447
    Cat and Lauren are simply amazing. They are very knowledgeable about the products and their recommendations are on point. I love the atmosphere and the service I receive every time I visit Medmen. After going to Medmen it's really hard to find a home anywhere else, especially with specialist like Cat and Lauren.
    Judy F.
    Judy F.
    1647229240
    I went to MedMen for the first time today. I was fortunate enough to have Ramon wait on me. He is very knowledgeable and patient, if I didn't understand the first time,he had another way to say it so I could understand. He is a real asset to your company, and I truly enjoyed working with him. You have a customer for life.
    Michelle D.
    Michelle D.
    1646595869
    Amazing!! Customer Service is A1, Products that I haven't seen since Michigan days like Mary's medicinals. Finally bringing true relief to Florida. Delivery is so easy and so quick. Highly Recommend Medmen! Thank you Ramon & Manny!
    Zenea L.
    Zenea L.
    1646528064
    This is definitely my new go to store! I was provided amazing customer service by Jon and his recommendations were spot on with what I was looking for. They definitely cater to their customers and listen to their needs. They will always have a customer in me!-Pink
    Mary O.
    Mary O.
    1645980841
    Awesome store and energetic atmosphere. Loved my guide Ramon he was very helpful and charismatic. Thank you from a very satisfied customer.
    Elisjim J.
    Elisjim J.
    1639946869
    Manny and Ramon were Courteous and professional. Made transaction smooth and answer my questions. So Happy to get delivery service because only location is far from me. Thank You for servicing the community. See you soon. Have a nice Holiday...
    J B
    J B
    1639685808
    Awesome experience here with Kristen! Very personable and knowledgeable and handled pressure well even with the system being down to checkout. I was comfortable in the store and with the set up/browsing products. It’s beautiful in there like an Apple Store!
    Ashley C.
    Ashley C.
    1639674190
    I felt incredibly taken care of by the wonderful and knowledgeable staff. Even though it was a little busy, the team went above and beyond to make sure each person was attended to. I was very impressed by the cleanliness of the store, the product selection, and the atmosphere. The positive vibes and energy were infectious! Corey, Yaya, Melissa, Jon, and Ramon all made the experience absolutely incomparable to any other dispensaries I've been to in FL. Thank you!!
    Spencer S
    Spencer S
    1639085747
    Cory and John were absolutely amazing. Cory knew everything there was about cannabis and was able to answer every single one of my questions. Cory and I had a wonderful conversation that made my first trip to Medmen, after having a medical card for over a year and going to countless different dispensaries all over the state, the hands down the best experience I ever had at a dispensary.
    Teresa N.
    Teresa N.
    1638507578
    This was awesome. Saved me so much time and my driver was super nice and helpful! Thank you to Ramon and Jon! Super appreciate the very on time service! 😁😁👍👍✅✅
    Kiera M.
    Kiera M.
    1638468001
    I have never been more in love with a dispensary in my life. Probably the most welcoming dispensary in Central Florida. The staff is so extremely helpful and willing to educate anybody Who wants to learn more about medical marijuana. Honestly probably gonna be the only dispensary I start going to.
    Cade B.
    Cade B.
    1634716800
    When I arrived, Ramon was extremely excited to answer all of my questions and to take me on a tour of the facility! I felt like I could ask him all of my questions without feeling scared, and he was super friendly and all his answers were through and clear. Also, Lauren and Manuel were super helpful as well as friendly to have a conversation with. They all make me want to just talk to them for hours, all wonderful people. Overall, this was one of the best dispensary experiences I have had, and I can’t wait to come back!
    Ashley D.
    Ashley D.
    1634595569
    I went into the MedMen today for the first and from the moment I walked in the door the vibes were immaculate. Liz welcomed and informed me of how everything worked and introduced me to Ramon, who helped me pick out the products that were best for me. They were extremely helpful and made the process a breeze. I will definitely be back soon!!
    Rolando S.
    Rolando S.
    1634564813
    Very impressed with how humbling warming and welcoming the staff as I came up on vacation from Miami I visited the store on 10/17 was greeted by Ramon John Corey and the whole staff has shown exceptional customer service I will definitely be coming back. And a shout out to Jack for training the staff to live up to the five star hospitality services that they strive for.
    Aaron D.
    Aaron D.
    1633534779
    Having only been to MedMen the one time, I can confidently say I will be back many more. The products are of the utmost quality and variety. From their shop blends to brand name products, MedMen has almost too much to choose from. On top of that, MedMen has the warmth and feel of how a dispensary should be. The experience almost resembles visiting a brainchild of an Apple store and a Colorado dispensary mixed elegantly. The high tech displays allow you to see a detailed description of all the products on-site and even view/smell them from the cases to get a closer look at what your purchasing. From the moment I walked in and to the time I left, I received the highest expectations of customer service. I especially want to thank Marby, Kristen, and Ramon for making my time at MedMen splendid. With the help of any of the staff, I am sure you won’t be astray or disappointed. Definitely recommend and will soon be back!
    Angie K.
    Angie K.
    1633369569
    Ramon is aweaome! The store is beautiful. everyone of the employees were very friendly. Ramon understood exactly what I needed and suggested products to help me. Thank you for helping me relieve my pain!
    Alex O.
    Alex O.
    1632605118
    The team over at Medmen Orlando are the best! Thanks to Jonathan N. and Laura for informing me about the brand, position in the market, and for the tour. Best of luck with the new store : )
    Ben K.
    Ben K.
    1632437382
    Ramon and Lauren and Kylee and Manuel are the best!!! This place rocks!!! Litterally the best medical dispensary in the area. I mean that. Awesome flower and pre-rolls. Go to this spot
    Tracy M.
    Tracy M.
    1631296625
    This store is amazing! The team there was so helpful and knowledgeable, and the product is fire! This is my new favorite dispensary and I am so happy MedMen is now in Orlando!
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