I would like to thank Morgan and the team. I had difficulty placing an online order. I called directly to the store and spoke with Morgan. He was extremely helpful in explaining to me the best way to place my order to have my meds place under the proper category for my prescription. I cannot express my gratitude enough. To the young lady who delivered my meds this morning, THANK YOU. 🙏🙏🙏. I appreciate that even in the bad weather while it was raining, you had everything organized when you came to the door. The delivery service from this dispensary is incredible.
Sunnyside Cannabis Dispensary offers an exceptional experience with outstanding customer service from Trevor and Evelyn. Their expertise, personalized recommendations, and genuine care for my wellness made the visit unforgettable. They took the time to answer all my questions, ensuring I left with exactly what I needed. Highly recommend this amazing team!
I would like to thank Morgan and the team. I had difficulty placing an online order. I called directly to the store and spoke with Morgan. He was extremely helpful in explaining to me the best way to place my order to have my meds place under the proper category for my prescription. I cannot express my gratitude enough. To the young lady who delivered my meds this morning, THANK YOU. 🙏🙏🙏. I appreciate that even in the bad weather while it was raining, you had everything organized when you came to the door. The delivery service from this dispensary is incredible.
I have ordered delivery several times, both online and by phone. Every staff member has been friendly and helpful. Delivery is always as scheduled and the drivers are great!
I went to your location today for the first time and I really enjoyed the vibe.Taneya helped me out with what could have just been a simple transaction but she made it more than that.Thank you guys for the warm welcome! I'll be coming back soon
Emily helped me out a lot for my first time since getting my medical card. Very patient and answered my every question. Lots of different devices to choose from besides canna. Love the variety and choice here.
Guys,I started coming here because I am not coping well with life. I come in so blasted to the point where I cannot comprehend anything like THC percentages.The team has my back every time. So nice, so accommodating to my social anxiety and newness of weed knowledge.Taneya is an absolute gem. Love her so much. Everyone is amazing though, fr.I like the Jokerz Candy. It’s a nice uplifting and mild experience.
Initial review (strictly customer service based): AMAZING! They are so friendly and their location is so cute and cozy. I didn’t see it right away, so more signage could definitely help with recognition. But the associate was soooo nice and had a good sense of humor. I’ll definitely be back!Update: Hours changed. Unless you’re in north Miami regularly at noon, or are willing to deal with the traffic to get through a 2 lane construction zone, just go to Fort Lauderdale. Same items, better hours.The people are lovely, but the hours are too limited to be worth it.
Great staff clean place with all the options you want. Great location too. Marsha was so helpful. She’s always nice around the shop.
I visited this dispensary today and the customer service is phenomenal. A special thank you to Anderson for helping me on the phone and Taneya for assisting me in the store. They were very friendly and helpful. Very knowledgeable of their merch. Recommend this dispensary. The prices are one of the best I've come across yet. Definitely recommended a visit. Oh and BTW, their herb is very nice.
Love this dispensary! Everyone is so sweet and polite (very refreshing these days). Shop always clean and shine. Marsha’s the best .. 🧡
Initial review (strictly customer service based): AMAZING! They are so friendly and their location is so cute and cozy. I didn’t see it right away, so more signage could definitely help with recognition. But the associate was soooo nice and had a good sense of humor. I’ll definitely be back!
Taneya, Morgan, & EvelynARE SO AMAZING, caring, knowledgeableThis is my favorite dispensary in South Florida! Definitely Go! Great deals and even greater people!Thank you Sunnyside !
My experience at Sunnyside North Miami was fabulous! The ladies take such care and consideration with every step of the process especially Taneya! She made the experience so personable. 10/10 would come back and recommend.
This was my first time visiting Sunnyside. Taneya provided EXCEPTIONAL customer service and helped find the best products for my particular needs. I value kindness and attentiveness during any shopping experience and Taneya, along with her co-worker Morgan, provided that and more. Wonderful energy and great medicine. I don’t need to look any further for my “go-to” dispensary. I will happily give them my business. Thank you Taneya!
Evelyn Hands down an amazing Enployee and human being went too the moon and back for me, too get me assisted, Rob another person that Has a1 service. Highly recommended!
"I had an amazing experience at Sunshine Medical Cannabis thanks to Evelyn and Anderson! They were calm, assertive, and radiated great energy. They helped me find everything I needed and made the whole process enjoyable. I would highly recommend their service and will definitely be returning!"
Terrible quality, expensive, and their return policy is awful. All sales are final. The crew who works here is super nice, but I’m not content with their quality, therefore I will not return here again.
Be careful doing business with Sunny SideThis is the third issue we have had with SunnySide. The other two happened at the Cordova location. The first was the employee was too high to do their duties. The second issue was when the employee "manually calculated" the cost and overcharged $130. It took an hour to teach this employee the math skills (the manager was there but did not step in) they needed to correct the issue. We decided to try another store hoping it was an issue with this location and not surprising it seems to be a company wide issue.Now for today, my wife is disabled and unable to eat without her meds. We ordered the meds to be delivered this afternoon so she could sleep this morning because she was out. Apparently, even if you place an order and schedule a delivery that does not matter. Danielle (one of many managers at this location working today) cancelled the delivery because they have a "system". They didn't use the "system" last night when the order was made but this morning when she was sleeping. Since she did not answer, the management at this location cancelled her delivery. When my wife called they offered to deliver the order in 4 days time.I called as my wife is not feeling well without her meds, and was lied to by Ms. Danielle and she stated she could not discuss it with me per HIPPA. Still trying to be nice, I offered to allow her to speak to my wife (and my wife provide approval for her to speak with me) so that we could speak and she stated this was not legal. I cannot share further because of the forum. Either there is another "system" used to deflect customers that have complaints or need information, they are high at this location as well. or they are knowingly being untruthful.This business model is not being run like a pharmacy but as a place for the staff to get loaded, make up "laws" when it meets their needs and mislead the public. The last insult to injury is when Ms. Danielle stated "if her delivery staff gets done early" they can fulfill their commitment then. I don't believe this for a minute. Either way, my wife is unable to eat and as long as she is not feeling well due to this issue I will continue to post reviews on any and all forums.Update:We repeatedly attempted to call the N. Miami location to see if their "delivery team" was going to make it back in time to complete the delivery as Ms. Danielle suggested. It appears we are now being screened and this location will not answer the phone. We have not been ugly with them and just posted what was going on. It appears they are a not professional at any level.I am getting ready to leave work early to stop by the Oakland location since I cannot confirm anything with the N. Miami location. Hopefully they answer before I leave as they do not use a number associated with Sunny Side when they call and it shows as a financial company on the caller ID. I wish I could assign negative stars.
I went in as a "visitor." Had to show my identity.I got a tour!I was transported... to a distant future where the language was new and alien...Smoking pot, bonging Marijuana, choosing buds for "Mary Jane", MJ, marihootchie,... no longer needing the old school lingo,... my has it changed!!I felt like a dinosaur because I'm so old school- not that I bought anything, but I went with a friend... he bought.No dime or nickel bags. Lots of plastic and "brand name" products. It all seems so expensive.... but the place wasClean; attentive, knowledgeable and pleasant staff. An enjoyable tour - nothing more!😏🤔😉😺
Ricky, Evelyn, and AJ are top tier at guest experience. they are the sole reason i keep coming back. from the moment i walk into the location I am always greeted with a smile. They all have a great energy and beyond that have great customer service.The specials on flower are massive factors as to why I keep coming back. no other dispensary is doing what sunnyside is doing.i recommend this location for people that like great vapes and flower at a bery reasonable tag
I've been here twice and every time I get such a wonderful employee by the name of Wednesday. She is extremely knowledgeable and has a great personality. I highly recommend checking out this Sunnyside . It's the best dispensary I've been to. Thank you Wednesday 😊Ps she recommended the Slurricrasher and 🔥🔥
First time there and such a great experience. Both Wednesday and Anderson were amazing taking there time to answer all my questions. Great vibes loved the place! Will definitely be going back 🙂
Passed by here the other day and definitely a nice experience. Inside was clean and smelled great. Ricky and Wednesday were very helpful and informative. Got some new items I can’t wait to check out. Thank you guys
Really nice dispensaries with great deals, especially for first time patients. Evelyn answered all my questions and was very kind! Products were amazing too, especially the rosin gummies. Definitely recommend 👍🏼
Wednesday and AJ were very nice to me. Wednesday explained the menu to me and helped me pick out what I was looking for. She knew about the crosses of the strains which was very helpful. Thank you guys! Happy new year
Amazing service from AJ and Ricky! From the moment you walk in the door they make you feel welcomed and very knowledgeable of medications for your specific needs. Great service, great team and will definitely be coming back!
Aj and Evelyn are the best at Sunny side North Miami!! Provided amazing customer service and info on products. Marvelous experience!!
AJ was super knowledgable and probably the best budtender of any I have gotten over the last 10 years both in Miami or LA. Very good guy.
Was in the area usually go to the Oakland Park sunny side been having a recent issue with my account. Ricardo and Marilyn were very eager to help me in every aspect and take care of me when the other store was a little bit more dry on answers about my account issue they led me the right direction. Very helpful staff made me feel at home
What an awesome experience to have today ! The wait was literally less than 2 minutes. Anderson greeted us at the door and had us in and out today. Great recommendations and very knowledgeable. This location is now my new go to! Thank you Anderson and Aj for making it memorable !
Great service and Anderson knows his stuff! He’s the best to talk to if you need a suggestion! Will be back for sure💗💗💗
I applaud management in training there staff to be extremely polite and work that upsell with class.The young lady that attended to me today was spectacular!So is the other young lady that has attended me several times.Always super cool and working that upsell.Great job!Have a wonderful blessed safe peaceful weekend!In Friendship,Marcos
RICKY AND AJ!!! They are so Knowledgeable and sweet. Thank you for your attention and AWESOME customer service. Hire more guys like them!!AJ...May the 4th be with you!
I had an amazing experience at this location. Wednesday was Super knowledgeable and helpful throughout the whole consultation. The team was nice and friendly. Highly recommend this location. (And they deliver. Almost anywhere!)
I LOVE this Sunnyside! Every employee has been wonderfully friendly, helpful and genuinely kind each time I have gone in. Yesterday I had the absolute pleasure of working with Johnathan and Marilyn and it was the highlight of my day! They were so helpful and I enjoyed our conversations so much I ended up spending at least 15 extra minutes there just chatting! Marilyn gave me amazing gardening tips that I literally left and went and got what she recommended! These are very caring and wholesome folks that work here whom are insanely knowledgeable about their stuff! I literally look forward to running out of weed and getting to stop in!
Today was my husband’s first visit to Sunnyside, while I was just a visitor, i want to compliment the staff. Everyone was extremely friendly and knowledgeable and greeted us upon entering. However, TT went above and beyond to make sure we had the knowledge of each product and were of the deals that were available before finalizing purchase. Also informed us on HIPPA and what is and is not allowed. We will definitely be returning. My husband is very pleased with both the experience and the product. Thanks TT for being efficient and friendly.
At the South Miami location that opened Friday I met with excellent customer service. Specifically, Store Manager Alex showed and helped me make selections. I appreciate his service tailored for my needs. Everyone was cheerful and the atmosphere was positive!
Ricky was great like always. Very funny dude and amazing help when picking up my medicine. I always make the extra drive just to go see ricky and have him assist me.
Nice atmosphere, great customer service, and a lot of goodies accessories to buy besides the meds. Just be mindful to come in with patiences and humble attitude to their staffs
What a place!! Everything you need, you can find it here. I walked in not sure of the medicine I needed and Nick was able to point me in the right direction. Will definitely be stopping back and if you visit, make sure you ask for Nick, he’s very knowledgeable and well mannered.
Once I found the location (took 2 trips to find it) I was pleasantly surprised at how professional, friendly and helpful the staff was, and they had great displays of additional products too. Shout out to Anderson, who was a delight to deal with! Will definitely go back.
Kenny is one of the best delivery drivers that i had in the medical industry. She calls with a ETA first thing in the morning and Also call when she’s on her way. Customer service with Kenny is always amazing. Im looking forward for more deliveries 🤩🤩🤩🤩🤩
Man I went inside was assisted by Ricky. Wow he was so knowledgeable about the products they had in store. Amazing service. Would definitely be back for more.
This is the best experience I ever had in my life, calm patient and explained 💕everything without a hard time.I have 4 Great Staff members Kennii, Ricky, Anderson and Evaly My Favorite Crew in NM.
Sunnyside North Miami is amazing, Dean and his crew are phenomenal and went above and beyond for my needs and treated me like family! Much love to you guys, I will keep coming back in the future and spread word of your awesomeness to all Florida patients I come across, thank you so much!
So incredibly sad what's happened. One Plant use to have the best cannabis in the state. Perfectly trimmed and cured buds, using seeds bred by top cultivars. Now, since SunnySide has taken over, the quality of the flower is embarrassing. All the best strains are gone (Mac 1, Ice Cream Cake, London Pound Cake). The quality doesn't even compare to the other dispensaries now. Sad!
Best dispensary in Miami. Staff is extremely helpful and the manager truly knows how to run the store. 5 star service. Would highly recommend Sunnyside to anyone!
I just want to start by saying that once I talk to someone in Management or Corporate, I will be more than happy to delete this review, and provide a better one.I went to the dispensary on July 15, 2022 I bought 3 products, a battery, and two cartridges. The battery (Vessel) did not work and I had to troubleshoot it 3 times before getting it to actually work properly. One of the two cartridges that I purchased got clogged and I had to unclog it many times essentially meaning I wasted money on A) a battery and B) a cartridge.I have called the customer service number and they tell me that someone before 8 PM EST will call me in regards to my complaint and I have not received one phone call from someone. Actually, today, I called the same number, the lady told me someone would reach out to me before 8 PM, and no one did.As a first time patient this is obviously not the most convenient experience, and I can always see two sides to a story, but I feel like I essentially wasted money on products, and the company is providing me with no actual resolution. So like I said in the beginning once I talk to someone I will delete this and provide a better one.I know you can do better, Sunnyside!
Ricky went above and beyond from greeting me when I walked in and assisted me with all my questions very knowledgeable and respectful his customer service alone will have me back at sunny side good job other employees can learn from that gentleman
I absolutely love this place. I have been to a few spots out here in Miami and none of them compare to sunnyside. I love the selection of product they have. The people who work there are very knowledgeable about the product and extremely helpful. I have never had a bad experience coming here. The entire staff is outstanding. My budtender was Evelyn, she was very sweet and extremely helpful. I always have a great experience when she helps me out.
Amazing dispensary with incredible staff! I can always find exactly what I’m looking for with the help of the knowledgeable budtenders that work here. I had an issue finding strains that work for me previously, but Anderson and Evelyn were able to help narrow it down and educate me on the concept of terpenes! Diego, Dean, and Ozzie also educated me on the new rolling state limit which I really appreciate as a patient. I really enjoy that everyone here is able to connect on a patient-to-patient level, which adds to the experience overall. Marilyn and Susan were also super friendly and pointed me towards some swag they had in store, while Kenny rang me out for my purchase. Needless to say I will definitely be returning and look forward to seeing everyone’s smiling faces again!
Honestly, the staff were incredibly nice. Everyone was knowledgeable. I was able to get what I needed and they were able to provide me with more information on other products I really hadn’t tried before. Overall great experience.
Great place to take care of all your medical cannabis needs.
Just left from my first time visit, clearly everyone in there is more concerned with getting high than providing any sort of customer service starting with whom I assume was the manager?? Can’t blame them since their products are great but based on todays visit you are much better off just getting them delivered. No human connection whatsoever
Martin and Joshua are the best. Martin walked me through all the options and types of products. They helped me find exactly what I was looking for. Amazing service and products. Will be back
I am very selective of where I go to get my medicine. I have been to this location several times and tried several different strains.Each one has been effective in helping me with my ailments I would definitely recommend going if you’re a new patient.I have tried several different dispensaries and really enjoyed the experience that, Anderson gave me upon coming into the dispensary. Ordering online to me was faster but walking in and shopping was as convenient and did not have any difficulties.Since this is in my neighborhood the quick drive will definitely have me returning along with the quality of the flower.🥰
Amazing customer service from the moment I walked in. Very friendly and informative. Knowledgeable about the products. Quality is what they stand by. Can't wait for a south dade location. Will be back!
Great service from the moment I walked. Love the product! I’m very excited you guys finally opened in Miami.
Really great customer service! They made it easy to choose what I want. I was able to select from the website. The flower was really nice. Seemed fresh and the vape they recommended is very smooth and tasty. I wasn’t a fan of the shake because it was too ground, but they have an awesome selection. Definitely will stop in more often.
Great place very friendly service and the best top shelf products. I love the press rosin.
Josh is awesome and Dakota is a hell of a manager good luck guys.
Congrats!! So happy for you guys! It took awhile but definitely worth the wait! Can’t believe we got some one plant in north Miami!!! Great atmosphere, plenty of parking. Joshua and Martin and everyone else were amazing and helped me a lot! They have the best/most consistent concentrates in the state. It’s real medicine and it’s personally hard to compare it to the $55 stuff going around 😉.Toki definetly approved of this dirty lemons 😝
Like To Thank Sunnyside STAFF ( Ozzie, Anderson, Susan, Diego and Johnathan) for great customer service
Sunnyside (and One Plant previously) always has been my favorite dispensary in South Florida, because they care about quality. Good to finally see a location in Miami-Dade!Always a happy environment with great staff who are knowledgeable and experienced enough to give valid opinions on products.