Trulieve Dispensary in Coral Springs, FL
Based on 436 reviews
rita G.
1722029816
I recently moved to the area and started coming in to this location twice I have been really been treated very good and was very educational with the product knowledge i want to give a shout out to david the jedi. Although every one has been great so far. is my fav location by far.
Jose M.
1720717432
This place is awesome i just went went from hollyhood to here today because i used to live out that way doen the street and miss springs soooooooooooOooooOOOOOOIOOOO MUCH I WANNA MOVE BACK but the staff here absolutely awesome really cool (i know i shouldnt but the girl at the wheel was aborable 🤤🫠😊) and very kind ...the khalifa spokes person was rad as ****( if he ever comes here again (khalifa)(my bad i type fast i misspelled 🙃) let me know please call me up i wanna meet him i heard hes mad positive vibes (no im not a *** hanger))and the blueriver gentalman was as well and i loved the vibes of the place it was so healing energizing just a word a cant think of atm keep in mind its also cause its in springs but also cause they were helpful kinda Knowledged and very professional
Jose Rafael C.
1719348165
Good service. It's my second visit. On the first, I missed it completely as it always looked closed. They need to do something about it.
J Michael M.
1718581831
First time at any dispensary, they were very knowledgeable and extremely patient. Explained my options and different products available. I would highly recommend this establishment for your medical needs if you are looking for a clean professional environment.
Photography by S.
1715856301
This is the best Trulieve I’ve been to. It’s clean, the employees are friendly and knowledgeable, and best of all there is never a terribly long wait. Even though I have 2 locations closer to me, I still choose to go here.
MIchael S.
1715078756
Recently got my medical card again and went here.About $700 worth of phenomenal products with 60% off. So I only paid like three twenty. Next visit, I'll get 50% off everything and after that, they have daily sales that are phenomenal. Usually you get things on sale for 35% percent off or sometimes even more. They carry their own line of flower, wax, shatter, vape products, oils creams, gummies and much more. Highly recommended if you are new and need a friendly staff to make you feel comfortable with no anxiety taking all the time you need. They will give you personal, knowledgeable information that you can trust. The only place I trust and purchase from
Debra C.
1713653165
Always the same you won't find any problems there. It like going to a better place in this world people that work there are my kind thanks for great service
mike B.
1713477774
I don't understand the point of express pick up if I still gotta wait longer than the walk in like u have my order it's not changing it should be able to be in and out for me not an hour long wait. No tap to pay for cards at this spot so went from a 2 to a 1 in my book.They only keep u in the express for like 10 minutes so if u put it on ur phone ur otw and get stuck in traffic they make u go and lay on ur phone to keep ur express order up and then u can't even re join on there site for express.
zavier O.
1713314041
My go to location.Came in clutch letting me come in as they were locking the door. Don’t do this as it’s not their obligation however being a customer it really is as nice of them to do this.Always delivers exceptional customer service and quality product.A+++++
D L.
1711758769
Came and in way before 8:30pm (7:45pm) tonight. Only to be told that the facility is no longer taking orders.Keep in mind my order was placed well before 8pm.Better Management is needed to help with the work flow at this particular location.Thank GOD the TAMARAC facility took my order.
Mary C.
1710017448
I came in as a walkin. I was told the wait was long. I had 14 ppl in front of me and they had been waiting over 20 minutes so far. So I told the guy I would go across the street to buy a sandwich and be right back. When I returned I noticed that the 2 guys who were on line in front of me just before I gave my info were still waiting. So I notified the guy I was back and sat down. While waiting I had to go to ladies room. When I came out the guys were going inside to be serviced. Right after that several people were called about 10 to be exact.I approached the guy and asked if I had been called and he said”a long time ago!” But I was right here. Again 6 more ppl called. So I asked : do I have to give my info all over again and he said “no”. I sat down and waited another 15 minutes.He could have explained that I was placed at the bottom of the list all over again! Not impressed with this dispensary. Thank God a I got a great bystander Damian to take care of my needs
first L.
1706572726
The staff, Telly and Jeff, are not trained on the products. They don’t know the correct prices or the correct product information. When you check out, they quote you a different price and they tell you it’s your problem and it doesn’t matter. Even though you already took money out the atm, they don’t care about about your money. They also told me they didn’t care they were out of stock on a certain product and it was my fault for not calling the store and only relying on the website. The manager, George, is always in a bad mood. He always has an attitude and seems like he hates his job. There are too many dispensaries out there for them to treat their customers poorly. I will never go back to that location, or maybe never go back to Trulieve at all. And yes this one bad experience will effect my experience with Trulieve overall. Such a shame to have horrible staff ruin an entire chain.
Steve
1701473751
It was my first time here. Everything was great. I got the meds I needed. However, nothing weighed what it was supposed to. 3.5 grams was just 3. Is that normal? Please don't tell me I have a bad scale it was very expensive and has never let me down. It won't deter me from frequenting this location one bit.
Lou G.
1697749730
Coral Springs Location: They never have your order ready, I placed my online order & 2 hrs later still no confirmation. This happens all the time! Their customer service is horrendous! I tried to call and was waiting for. 1/2 hour before I gave up and hung up. When I address this at the store they just shrug their shoulders as if saying, oh well..this is an every time occurrence. It never fails please do yourself a favor & go to Fluent Cannabis right down US-1 this place isn’t worth it. Please do not use them! The owner of this location need to take a good look of what’s going on here, because if he doesn’t know then I don’t think he gives a damn which explains a lot. and whoever is reading this if I’m lucky enough to get a response from the “true lie” owner he’s just gonna apologize about the experience and move on , just like their store they take no accountability ! they are the worst owned cannabis establishment I have ever associate myself with:I bet you this is the response that I getWe are sorry to hear about your disappointing experience with us. Your feedback is appreciated, and we will forward your comments for improvements. Thank you for continued patience and support while we create a superior customer experience.
Michelle G.
1695772264
This location is the absolute worst. Their wait times are ridiculous, even when you have a pick up order and get in their online waiting room. I just picked up a TruPod battery and got in my car and opened it to find it covered in scratches. It looks like its been used before. Less than 5 minutes after walking out, I walked back in to tell them. The front desk rep didn’t even look up from her desk and said I would have to wait in line for 30 minutes and she could not have cared less about my issue or the fact that I had literally just walked out. There are better dispensaries with far better customer service. Save your time and don’t go here
Ryan S.
1691786328
UPDATEAlright Trulieve Coral Springs, whatever you did is working. I had a much more pleasant experience. Thank you for your help! Even offered a bottled water. Very cool!-----Ok Trulieve Coral Springs... Let's try this again. I'm coming in today to pick up. Don't forget my turn this time, I don't care how many Ryans are ahead of me.Help me make this review better.---------They're great until the person in front of you has the same first name as you, at that point be ready get skipped - as it's happened to me twice already.As mentioned, I've been skipped and the first time I get a "that's weird, it's never happened before" type of look from the person helping me, so it was just pushed through and moved on. No problem.The second time, about 4 weeks later, I go in to pick up an order placed the night before. I get all of the notifications that it's ready, so I go in this morning and a Ryan M. is in express and his name pops up before I reach the counter. Didn't think anything of it, then they call Ryan... I ask "which one?", assuming he was going first. No problem, Ryan M. goes in. Customer J comes in after me and them customer M. Next up, customer J. So I say something and was told that I can go in, but when we go back there, they call customer J. I let it go, and then customer M comes in to stand by with me. And he gets called next, so I say "excuse me, I was here before these two customers... He looks at me, looks me up and says oh here you are. I then say, "great, this is the second time it's happened..." And the response I receive is "yeah yeah yeah..." 😣😠 Seriously, just blow it off, huh?Not happy with the way the system works here, I'm sure it's like that elsewhere, but perhaps look at the initial of the last name as you go down the list of patients/customers and make sure this doesn't happen... Doesn't look good on ya.
Ryan S.
1690983867
Ok Trulieve Coral Springs... Let's try this again. I'm coming in today to pick up. Don't forget my turn this time, I don't care how many Ryans are ahead of me.Help me make this review better.---------They're great until the person in front of you has the same first name as you, at that point be ready get skipped - as it's happened to me twice already.As mentioned, I've been skipped and the first time I get a "that's weird, it's never happened before" type of look from the person helping me, so it was just pushed through and moved on. No problem.The second time, about 4 weeks later, I go in to pick up an order placed the night before. I get all of the notifications that it's ready, so I go in this morning and a Ryan M. is in express and his name pops up before I reach the counter. Didn't think anything of it, then they call Ryan... I ask "which one?", assuming he was going first. No problem, Ryan M. goes in. Customer J comes in after me and them customer M. Next up, customer J. So I say something and was told that I can go in, but when we go back there, they call customer J. I let it go, and then customer M comes in to stand by with me. And he gets called next, so I say "excuse me, I was here before these two customers... He looks at me, looks me up and says oh here you are. I then say, "great, this is the second time it's happened..." And the response I receive is "yeah yeah yeah..." 😣😠 Seriously, just blow it off, huh?Not happy with the way the system works here, I'm sure it's like that elsewhere, but perhaps look at the initial of the last name as you go down the list of patients/customers and make sure this doesn't happen... Doesn't look good on ya.
Joe P.
1689811844
Thank you truly I just wish you have what I order each time I order it seems like you're out of certain things when you give something free on top of it, you guys are great just have to work out a few things .
Ryan S.
1688830869
They're great until the person in front of you has the same first name as you, at that point be ready get skipped - as it's happened to me twice already.As mentioned, I've been skipped and the first time I get a "that's weird, it's never happened before" type of look from the person helping me, so it was just pushed through and moved on. No problem.The second time, about 4 weeks later, I go in to pick up an order placed the night before. I get all of the notifications that it's ready, so I go in this morning and a Ryan M. is in express and his name pops up before I reach the counter. Didn't think anything of it, then they call Ryan... I ask "which one?", assuming he was going first. No problem, Ryan M. goes in. Customer J comes in after me and them customer M. Next up, customer J. So I say something and was told that I can go in, but when we go back there, they call customer J. I let it go, and then customer M comes in to stand by with me. And he gets called next, so I say "excuse me, I was here before these two customers... He looks at me, looks me up and says oh here you are. I then say, "great, this is the second time it's happened..." And the response I receive is "yeah yeah yeah..." 😣😠 Seriously, just blow it off, huh?Not happy with the way the system works here, I'm sure it's like that elsewhere, but perhaps look at the initial of the last name as you go down the list of patients/customers and make sure this doesn't happen... Doesn't look good on ya.
Lakeysha S.
1686702448
This location is an entire a joke. I placed an online order at 6:55pm. At 8:05pm I got a text saying my order was ready and had the option to check in. At 8:10pm i recived a text advising me to "see the host" I pulled up to the store at 8:11pm they were already closed for the day... At 8:15 I received another text telling me to see the host or I would be removed from the check in.. HOW DO I CHECK IN WITH A HOST IF THE STORE IS CLOSED? Here's another kicker. As I'm writing this review I just got another text saying We're sorry we missed you! Please revisit the link in the "Your order is Ready" text/email to get back in line, or you can visit our check-in counter. What a JOKE!
Alicia S.
1685029170
David is amazing. Very helpful and communicative with all the information you n3ed. Thank you truly for your amazing personality and the time you took to help me with the information I needed.
heat lifer (Green E.
1682126337
Worse trulieve around..worst customer service... this trulieve is the absolute worst.. they will have u sitting in lobby for hours then without notice tells you it's 9oclock and they can't dispense anymore. I was there since 7:20 it was a long line I sat there until 9 o'clock just to say you not dispensing anymore when I placed my order the day before. I asked for a manager around 835 he never came and when he did it was only to tell me and the other 4 customers that we could not be served today have to come back tomorrow.. BUT I NEED NY MEDICINE NOW.. I'm calling corporate to make this report and hopefully they can help
Keri-Ann G.
1671584124
I love this place! All the managers and staff are awesome! Javier assisted me today and he was so helpful and pleasant. I only go to this particular truelieve just because of the great staff members. Very clean and they always have what I need.
Nicolas D.
1669652345
David gave me the treatment I have always wanted from Trulieve! Hes very knowledgeable of the product and really listened to my questions. Awesome recommendations and I look forward to asking for him every time he’s working . Thank you trulieve 🔥🙏🏻
Kimberly P.
1667706941
Really nice location, David A. is a wonderful employee who is very helpful and knowledgeable about more products + the overall process than I can even express. I really enjoy the vibes while going there. The inside is beautiful, the wait time isn't long at all for walk in when I go. Thank you for making the process at a new location easy for me, David! Can't wait to come back!
Ally V.
1667134641
I’m so glad they opened this location. Always great customer service. Every time I come here they are super friendly and knowledgeable. Daniel helped me with my last purchase and I appreciate how he took time to answer my questions and help me out with my purchase, even though they were closing I didn’t feel rushed at all.
Keri-Ann B.
1666737292
Love, love, love this place. The staff there are extremely nice. Managers Carl and George are awesome. the associate who helped me today was super sweet- I believe it was Jan (red hair) and another associate Marny is always so kind. The place is clean and has a good selection. Check them out! 🦋💚💚
Courtney C.
1666195256
Sebastian was great and helped answer any questions I had. Always love coming to this store. Thanks as always. Today was in again and had the pleasure of working with David and it was a very great experience. He was very knowledgeable and helped me get everything I needed. He has great customer service and friendly attitude. Really enjoyed talking with him and picking his brain on products. Always love coming here thanks again.
Mike J.
1665354081
truelieve does it again already one of my favorite dispensaries now they got Khalifa Kush... its a nice smooth blend of earthy and a lil O.G.ish its a nice head high but still functional a bit pricey but thats all packaging but worth it!
kristie G.
1660833866
SOOO HAPPY they have location in Coral Springs. Always a great Experience always clean give you drinks. David has helped me multiple times and is so knowledgeable helpful and takes the time to make sure all questions are answered. Trulieve always have good sales and rewards system i can go on all day on how impressed I am with this dispensary
Keribbean Q.
1659659761
I will only go to this location. Very clean, friendly and professional. I love how they even have bottled water for customers. A big reason I go to this location is because of the employees including the manager George, he’s very sweet, helpful, kind and greets customers with a BIG SMILE… he’s very welcoming. I recommend this place! Great staff for sure and great products.
Andrea P
1659550122
Great new location. Service is quick, friendly and efficient. The store itself is super clean and it seems well managed. David was great! Friendly and knowledgeable. I super recommend this location.
Rutilia B.
1659534287
I am so thankful to finally get a Trulieve in my town. Products are great and so is the service. Good deals going on a lot. Eric and the rest of the staff are awesome💚
Brett R.
1659480474
Great selection with a good range of THC content. The staff really cares about your experience in their establishment. Sunshine Cannabis is a great brand and they have it at Trulieve!
Daveed A.
1658846655
Nicest & Newest Style Trulieve Location!The Variety of In-stock Inventory is Overwhelming! Best & Forever Home-Store! #ExclusivesTreasureTrove
Wendy C.
1658846148
It is my second time at this location and I love it. It is clean, it is big, and the staff is super friendly. My first experience David assisted me with my order, He explains many of the different products and the differences and he just did an overall excellent job providing customer service. Of all the locations that I have been to this one so far is my favorite.
Carlo S.
1658676740
Great experience especially being that I just received my card. Jorge C was beyond professional, knowledgeable and curious. I would recommend this to anyone looking for products or Yhc information.
Lisa S.
1657906236
Had my first experience at Trulieve Coral Springs today and could not be more pleased. Everyone was so friendly and helpful, especially Eric, who took extra time to make sure my order was correct, that my carts were undamaged, and that I got my first time discount. Unparalleled service. I’d also like to shout out the gentleman behind the counter whose name I did not catch (he does have a new pittie called Archer so hopefully you can identify him that way and send him some love too). I appreciate you guys and will definitely be making regular visits. - Lisa 🍄🐛
Quanda D.
1657291139
Eric was very friendly and helpful. He answered all my questions and was fast service. Thank u Eric.great employee
Chef B.
1657140898
Love this place. Finally close to my house. Best product around period. You get what you pay for. Jorge is the best . Patient..knows about his product and very professional. He def deserves a raise. Love this dude. Thanks jorge
Mark S
1657126734
First time to this newly opened location. Eric D (manager) and Jeremy S were more than helpful. The store is extremely clean and well organized. Excellent product selection. Highly recommend trying this location.
Bianca C
1656865251
I love this location, Eric gave me great recommendations and information. Love the employees and the new spot
Stephanie P.
1656863504
Everyone was amazing at the new store very friendly and helpful. The wait time was low for a packed grand opening and I was able to get in and out in a timely manner
10404 W Atlantic Blvd
Coral Springs, FL 33071
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CLOSED
CLOSED
Payment Methods:
Cash Only
ATM Available On Site
Dispensaries Nearby
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TRULIEVE Cannabis Discounts
Everyday Deals and Discounts
- 1st Time Customer: 60% Off (Not Stackable)
- 2nd Visit: 50% Off (Not Stackable)
- 3rd Visit: 40% Off (Not Stackable)
- Card Renewal Discount: $75 Off $150, Valid Once Per Year (Not Stackable)
- Veterans Discount: 20% Off ( Stackable Up To 30% Off)
- Seniors Discount (55+): 10% Off (Stackable Up To 30% Off)
- SNAP Discount: 10% Off (Stackable up To 30% Off)
- Birthday Discount: 25% Off Purchase (Not Stackable)
- Industry Discount: 20% Off on Tuesdays Only (Not Stackable)
- Pediatric Discount: 20% Off (Stackable up to 30% Off)
- Bulk RSO Discount: 10 RSO For $400 (Stackable up to 30% Off)
- Refer A Friend: Both Receive 50% Off
- Visit Trulieve’s Home Page
ABOUT THIS DISPENSARY
Trulieve, located at 10404 W Atlantic Blvd in Coral Springs, is open to help medical marijuana card holders find the right THC or CBD products.
Medical: Yes
Recreational: No
Delivery: No
Delivery Fee: $50 Minimum Order After Discounts, $15 Fee For Orders Below $100+, and Free Delivery For Patients 65+ Years Old With Minimum Order.
License Number: MMTC-2015-0005
This dispensary, officially referred to by the state as a medical marijuana treatment centers, or MMTC for short is licensed by the Office of Medical Marijuana Use (OMMU).
Trulieve is vertically integrated, as are all of the Florida cannabis brands. Being vertically integrated means they oversee the entire process from seed to sale. Trulieve dispensary products are grown from their own cannabis plants from seed or cuttings, harvested, and processed into a variety of products. Then packages and distributed within their own network.
Product types, different strains and availability can vary from store menu to store menu, depending on demand. If Trulieve in Coral Springs does not have what you are looking for, your Florida MedCard is universally accepted at any dispensary in the state.
Purchasing Marijuana Products at Trulieve
Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders may make recommendations that are based on your doctor’s recommendation.
If it’s your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.
What Marijuana Products are Available at Trulieve
The best way to see the different product options before visiting the dispensary is to check out their online menu. If enabled, Trulieve in Coral Springs online menu may be available on FL Dispensaries to reserve your order.
If you have an active medical card, you can pick from a wide array of cannabis products. Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.
Please enjoy medical marijuana products from this dispensary responsibly!
Contact the dispensary if you encounter product-related issues or problems. Trulieve has a policy & procedure for this.
To stay up to date, sign up to our newsletter below to receive updates as well as discounts & specials.
What People Are Saying
Based on 436 reviews
rita G.
1722029816
I recently moved to the area and started coming in to this location twice I have been really been treated very good and was very educational with the product knowledge i want to give a shout out to david the jedi. Although every one has been great so far. is my fav location by far.
Jose M.
1720717432
This place is awesome i just went went from hollyhood to here today because i used to live out that way doen the street and miss springs soooooooooooOooooOOOOOOIOOOO MUCH I WANNA MOVE BACK but the staff here absolutely awesome really cool (i know i shouldnt but the girl at the wheel was aborable 🤤🫠😊) and very kind ...the khalifa spokes person was rad as ****( if he ever comes here again (khalifa)(my bad i type fast i misspelled 🙃) let me know please call me up i wanna meet him i heard hes mad positive vibes (no im not a *** hanger))and the blueriver gentalman was as well and i loved the vibes of the place it was so healing energizing just a word a cant think of atm keep in mind its also cause its in springs but also cause they were helpful kinda Knowledged and very professional
Jose Rafael C.
1719348165
Good service. It's my second visit. On the first, I missed it completely as it always looked closed. They need to do something about it.
J Michael M.
1718581831
First time at any dispensary, they were very knowledgeable and extremely patient. Explained my options and different products available. I would highly recommend this establishment for your medical needs if you are looking for a clean professional environment.
Photography by S.
1715856301
This is the best Trulieve I’ve been to. It’s clean, the employees are friendly and knowledgeable, and best of all there is never a terribly long wait. Even though I have 2 locations closer to me, I still choose to go here.
MIchael S.
1715078756
Recently got my medical card again and went here.About $700 worth of phenomenal products with 60% off. So I only paid like three twenty. Next visit, I'll get 50% off everything and after that, they have daily sales that are phenomenal. Usually you get things on sale for 35% percent off or sometimes even more. They carry their own line of flower, wax, shatter, vape products, oils creams, gummies and much more. Highly recommended if you are new and need a friendly staff to make you feel comfortable with no anxiety taking all the time you need. They will give you personal, knowledgeable information that you can trust. The only place I trust and purchase from
Debra C.
1713653165
Always the same you won't find any problems there. It like going to a better place in this world people that work there are my kind thanks for great service
mike B.
1713477774
I don't understand the point of express pick up if I still gotta wait longer than the walk in like u have my order it's not changing it should be able to be in and out for me not an hour long wait. No tap to pay for cards at this spot so went from a 2 to a 1 in my book.They only keep u in the express for like 10 minutes so if u put it on ur phone ur otw and get stuck in traffic they make u go and lay on ur phone to keep ur express order up and then u can't even re join on there site for express.
zavier O.
1713314041
My go to location.Came in clutch letting me come in as they were locking the door. Don’t do this as it’s not their obligation however being a customer it really is as nice of them to do this.Always delivers exceptional customer service and quality product.A+++++
D L.
1711758769
Came and in way before 8:30pm (7:45pm) tonight. Only to be told that the facility is no longer taking orders.Keep in mind my order was placed well before 8pm.Better Management is needed to help with the work flow at this particular location.Thank GOD the TAMARAC facility took my order.
Mary C.
1710017448
I came in as a walkin. I was told the wait was long. I had 14 ppl in front of me and they had been waiting over 20 minutes so far. So I told the guy I would go across the street to buy a sandwich and be right back. When I returned I noticed that the 2 guys who were on line in front of me just before I gave my info were still waiting. So I notified the guy I was back and sat down. While waiting I had to go to ladies room. When I came out the guys were going inside to be serviced. Right after that several people were called about 10 to be exact.I approached the guy and asked if I had been called and he said”a long time ago!” But I was right here. Again 6 more ppl called. So I asked : do I have to give my info all over again and he said “no”. I sat down and waited another 15 minutes.He could have explained that I was placed at the bottom of the list all over again! Not impressed with this dispensary. Thank God a I got a great bystander Damian to take care of my needs
first L.
1706572726
The staff, Telly and Jeff, are not trained on the products. They don’t know the correct prices or the correct product information. When you check out, they quote you a different price and they tell you it’s your problem and it doesn’t matter. Even though you already took money out the atm, they don’t care about about your money. They also told me they didn’t care they were out of stock on a certain product and it was my fault for not calling the store and only relying on the website. The manager, George, is always in a bad mood. He always has an attitude and seems like he hates his job. There are too many dispensaries out there for them to treat their customers poorly. I will never go back to that location, or maybe never go back to Trulieve at all. And yes this one bad experience will effect my experience with Trulieve overall. Such a shame to have horrible staff ruin an entire chain.
Steve
1701473751
It was my first time here. Everything was great. I got the meds I needed. However, nothing weighed what it was supposed to. 3.5 grams was just 3. Is that normal? Please don't tell me I have a bad scale it was very expensive and has never let me down. It won't deter me from frequenting this location one bit.
Lou G.
1697749730
Coral Springs Location: They never have your order ready, I placed my online order & 2 hrs later still no confirmation. This happens all the time! Their customer service is horrendous! I tried to call and was waiting for. 1/2 hour before I gave up and hung up. When I address this at the store they just shrug their shoulders as if saying, oh well..this is an every time occurrence. It never fails please do yourself a favor & go to Fluent Cannabis right down US-1 this place isn’t worth it. Please do not use them! The owner of this location need to take a good look of what’s going on here, because if he doesn’t know then I don’t think he gives a damn which explains a lot. and whoever is reading this if I’m lucky enough to get a response from the “true lie” owner he’s just gonna apologize about the experience and move on , just like their store they take no accountability ! they are the worst owned cannabis establishment I have ever associate myself with:I bet you this is the response that I getWe are sorry to hear about your disappointing experience with us. Your feedback is appreciated, and we will forward your comments for improvements. Thank you for continued patience and support while we create a superior customer experience.
Michelle G.
1695772264
This location is the absolute worst. Their wait times are ridiculous, even when you have a pick up order and get in their online waiting room. I just picked up a TruPod battery and got in my car and opened it to find it covered in scratches. It looks like its been used before. Less than 5 minutes after walking out, I walked back in to tell them. The front desk rep didn’t even look up from her desk and said I would have to wait in line for 30 minutes and she could not have cared less about my issue or the fact that I had literally just walked out. There are better dispensaries with far better customer service. Save your time and don’t go here
Ryan S.
1691786328
UPDATEAlright Trulieve Coral Springs, whatever you did is working. I had a much more pleasant experience. Thank you for your help! Even offered a bottled water. Very cool!-----Ok Trulieve Coral Springs... Let's try this again. I'm coming in today to pick up. Don't forget my turn this time, I don't care how many Ryans are ahead of me.Help me make this review better.---------They're great until the person in front of you has the same first name as you, at that point be ready get skipped - as it's happened to me twice already.As mentioned, I've been skipped and the first time I get a "that's weird, it's never happened before" type of look from the person helping me, so it was just pushed through and moved on. No problem.The second time, about 4 weeks later, I go in to pick up an order placed the night before. I get all of the notifications that it's ready, so I go in this morning and a Ryan M. is in express and his name pops up before I reach the counter. Didn't think anything of it, then they call Ryan... I ask "which one?", assuming he was going first. No problem, Ryan M. goes in. Customer J comes in after me and them customer M. Next up, customer J. So I say something and was told that I can go in, but when we go back there, they call customer J. I let it go, and then customer M comes in to stand by with me. And he gets called next, so I say "excuse me, I was here before these two customers... He looks at me, looks me up and says oh here you are. I then say, "great, this is the second time it's happened..." And the response I receive is "yeah yeah yeah..." 😣😠 Seriously, just blow it off, huh?Not happy with the way the system works here, I'm sure it's like that elsewhere, but perhaps look at the initial of the last name as you go down the list of patients/customers and make sure this doesn't happen... Doesn't look good on ya.
Ryan S.
1690983867
Ok Trulieve Coral Springs... Let's try this again. I'm coming in today to pick up. Don't forget my turn this time, I don't care how many Ryans are ahead of me.Help me make this review better.---------They're great until the person in front of you has the same first name as you, at that point be ready get skipped - as it's happened to me twice already.As mentioned, I've been skipped and the first time I get a "that's weird, it's never happened before" type of look from the person helping me, so it was just pushed through and moved on. No problem.The second time, about 4 weeks later, I go in to pick up an order placed the night before. I get all of the notifications that it's ready, so I go in this morning and a Ryan M. is in express and his name pops up before I reach the counter. Didn't think anything of it, then they call Ryan... I ask "which one?", assuming he was going first. No problem, Ryan M. goes in. Customer J comes in after me and them customer M. Next up, customer J. So I say something and was told that I can go in, but when we go back there, they call customer J. I let it go, and then customer M comes in to stand by with me. And he gets called next, so I say "excuse me, I was here before these two customers... He looks at me, looks me up and says oh here you are. I then say, "great, this is the second time it's happened..." And the response I receive is "yeah yeah yeah..." 😣😠 Seriously, just blow it off, huh?Not happy with the way the system works here, I'm sure it's like that elsewhere, but perhaps look at the initial of the last name as you go down the list of patients/customers and make sure this doesn't happen... Doesn't look good on ya.
Joe P.
1689811844
Thank you truly I just wish you have what I order each time I order it seems like you're out of certain things when you give something free on top of it, you guys are great just have to work out a few things .
Ryan S.
1688830869
They're great until the person in front of you has the same first name as you, at that point be ready get skipped - as it's happened to me twice already.As mentioned, I've been skipped and the first time I get a "that's weird, it's never happened before" type of look from the person helping me, so it was just pushed through and moved on. No problem.The second time, about 4 weeks later, I go in to pick up an order placed the night before. I get all of the notifications that it's ready, so I go in this morning and a Ryan M. is in express and his name pops up before I reach the counter. Didn't think anything of it, then they call Ryan... I ask "which one?", assuming he was going first. No problem, Ryan M. goes in. Customer J comes in after me and them customer M. Next up, customer J. So I say something and was told that I can go in, but when we go back there, they call customer J. I let it go, and then customer M comes in to stand by with me. And he gets called next, so I say "excuse me, I was here before these two customers... He looks at me, looks me up and says oh here you are. I then say, "great, this is the second time it's happened..." And the response I receive is "yeah yeah yeah..." 😣😠 Seriously, just blow it off, huh?Not happy with the way the system works here, I'm sure it's like that elsewhere, but perhaps look at the initial of the last name as you go down the list of patients/customers and make sure this doesn't happen... Doesn't look good on ya.
Lakeysha S.
1686702448
This location is an entire a joke. I placed an online order at 6:55pm. At 8:05pm I got a text saying my order was ready and had the option to check in. At 8:10pm i recived a text advising me to "see the host" I pulled up to the store at 8:11pm they were already closed for the day... At 8:15 I received another text telling me to see the host or I would be removed from the check in.. HOW DO I CHECK IN WITH A HOST IF THE STORE IS CLOSED? Here's another kicker. As I'm writing this review I just got another text saying We're sorry we missed you! Please revisit the link in the "Your order is Ready" text/email to get back in line, or you can visit our check-in counter. What a JOKE!
Alicia S.
1685029170
David is amazing. Very helpful and communicative with all the information you n3ed. Thank you truly for your amazing personality and the time you took to help me with the information I needed.
heat lifer (Green E.
1682126337
Worse trulieve around..worst customer service... this trulieve is the absolute worst.. they will have u sitting in lobby for hours then without notice tells you it's 9oclock and they can't dispense anymore. I was there since 7:20 it was a long line I sat there until 9 o'clock just to say you not dispensing anymore when I placed my order the day before. I asked for a manager around 835 he never came and when he did it was only to tell me and the other 4 customers that we could not be served today have to come back tomorrow.. BUT I NEED NY MEDICINE NOW.. I'm calling corporate to make this report and hopefully they can help
Keri-Ann G.
1671584124
I love this place! All the managers and staff are awesome! Javier assisted me today and he was so helpful and pleasant. I only go to this particular truelieve just because of the great staff members. Very clean and they always have what I need.
Nicolas D.
1669652345
David gave me the treatment I have always wanted from Trulieve! Hes very knowledgeable of the product and really listened to my questions. Awesome recommendations and I look forward to asking for him every time he’s working . Thank you trulieve 🔥🙏🏻
Kimberly P.
1667706941
Really nice location, David A. is a wonderful employee who is very helpful and knowledgeable about more products + the overall process than I can even express. I really enjoy the vibes while going there. The inside is beautiful, the wait time isn't long at all for walk in when I go. Thank you for making the process at a new location easy for me, David! Can't wait to come back!
Ally V.
1667134641
I’m so glad they opened this location. Always great customer service. Every time I come here they are super friendly and knowledgeable. Daniel helped me with my last purchase and I appreciate how he took time to answer my questions and help me out with my purchase, even though they were closing I didn’t feel rushed at all.
Keri-Ann B.
1666737292
Love, love, love this place. The staff there are extremely nice. Managers Carl and George are awesome. the associate who helped me today was super sweet- I believe it was Jan (red hair) and another associate Marny is always so kind. The place is clean and has a good selection. Check them out! 🦋💚💚
Courtney C.
1666195256
Sebastian was great and helped answer any questions I had. Always love coming to this store. Thanks as always. Today was in again and had the pleasure of working with David and it was a very great experience. He was very knowledgeable and helped me get everything I needed. He has great customer service and friendly attitude. Really enjoyed talking with him and picking his brain on products. Always love coming here thanks again.
Mike J.
1665354081
truelieve does it again already one of my favorite dispensaries now they got Khalifa Kush... its a nice smooth blend of earthy and a lil O.G.ish its a nice head high but still functional a bit pricey but thats all packaging but worth it!
kristie G.
1660833866
SOOO HAPPY they have location in Coral Springs. Always a great Experience always clean give you drinks. David has helped me multiple times and is so knowledgeable helpful and takes the time to make sure all questions are answered. Trulieve always have good sales and rewards system i can go on all day on how impressed I am with this dispensary
Keribbean Q.
1659659761
I will only go to this location. Very clean, friendly and professional. I love how they even have bottled water for customers. A big reason I go to this location is because of the employees including the manager George, he’s very sweet, helpful, kind and greets customers with a BIG SMILE… he’s very welcoming. I recommend this place! Great staff for sure and great products.
Andrea P
1659550122
Great new location. Service is quick, friendly and efficient. The store itself is super clean and it seems well managed. David was great! Friendly and knowledgeable. I super recommend this location.
Rutilia B.
1659534287
I am so thankful to finally get a Trulieve in my town. Products are great and so is the service. Good deals going on a lot. Eric and the rest of the staff are awesome💚
Brett R.
1659480474
Great selection with a good range of THC content. The staff really cares about your experience in their establishment. Sunshine Cannabis is a great brand and they have it at Trulieve!
Daveed A.
1658846655
Nicest & Newest Style Trulieve Location!The Variety of In-stock Inventory is Overwhelming! Best & Forever Home-Store! #ExclusivesTreasureTrove
Wendy C.
1658846148
It is my second time at this location and I love it. It is clean, it is big, and the staff is super friendly. My first experience David assisted me with my order, He explains many of the different products and the differences and he just did an overall excellent job providing customer service. Of all the locations that I have been to this one so far is my favorite.
Carlo S.
1658676740
Great experience especially being that I just received my card. Jorge C was beyond professional, knowledgeable and curious. I would recommend this to anyone looking for products or Yhc information.
Lisa S.
1657906236
Had my first experience at Trulieve Coral Springs today and could not be more pleased. Everyone was so friendly and helpful, especially Eric, who took extra time to make sure my order was correct, that my carts were undamaged, and that I got my first time discount. Unparalleled service. I’d also like to shout out the gentleman behind the counter whose name I did not catch (he does have a new pittie called Archer so hopefully you can identify him that way and send him some love too). I appreciate you guys and will definitely be making regular visits. - Lisa 🍄🐛
Quanda D.
1657291139
Eric was very friendly and helpful. He answered all my questions and was fast service. Thank u Eric.great employee
Chef B.
1657140898
Love this place. Finally close to my house. Best product around period. You get what you pay for. Jorge is the best . Patient..knows about his product and very professional. He def deserves a raise. Love this dude. Thanks jorge
Mark S
1657126734
First time to this newly opened location. Eric D (manager) and Jeremy S were more than helpful. The store is extremely clean and well organized. Excellent product selection. Highly recommend trying this location.
Bianca C
1656865251
I love this location, Eric gave me great recommendations and information. Love the employees and the new spot
Stephanie P.
1656863504
Everyone was amazing at the new store very friendly and helpful. The wait time was low for a packed grand opening and I was able to get in and out in a timely manner
