Usually I love this place but I ordered product online at one price after close. I get to store and price has changed idky this happened never an issue before
Concentrate Carts tend to be dark brown some can be the good gold but you must request to see these ahead of time if you want to get one in which is quality. Its not preferable also when different budtenders allow me to see the cart and others wont remove it from the bottle and make me look in the cracks between both ends of the label. I shouldnt have to request to look at carts due to lack of quality for the SAME PRICES, but its seems like I have to do a deep look here to make sure I am getting the best quality for the best price. If not youll be charged $70 for a gram of dark brown distillate concentrate in which is diluted. Same goes for bud, it can be scary trying a new strain cause you dont know what youll get and the pictures attached show another strain
Be very careful here especially on weekends and make sure your math is up to par, A friend of mine went here on a weekend and was charged more than the sale price.
Very solid staff. 👌 kind and friendly. YOUR STORE LOOKS AMAZING!!! great job team.
If you have been to one of these locations, you've been to em all basically. Customer service is terrible, corporate no accountability at its finest. Long wait times, whether you walk in or check in online ahead of time, expect to wait 30 minutes at least most days. You wait outside, then go inside and wait and then get taken to another room to wait some more. Terrible place if you have ptsd I loath this company and so do most others after a few visits. Make sure your flower hasn't been opened and skimped. It has happened to me several xs overall. If you can go someonewhere else, just do it. Stay away from this place. Management will just respond with send us an email and never contact you back. Corporate drones at its finest here. Staff will lie to you vs. just saying they don't know something they mess up what they dispense things under its a mess worst run dispensaries in the state of Florida. Profits over patients with this place for sure
The BEST place. All the employees are knowledgeable, friendly, and they treat you as if you were their family. Mikey is such a wonderful person. He is so very helpful and very very knowledgeable. I just love how they greet you. They even know your name. Which in many places you don't find that. Overall I just always always have the BEST experience. Thank you all!!!!!!
Good location staff is good but online system still needs work I place online orders for quick in and out when I place my online order and came they said my order basically was non existent even though it shows up on my profile on there website kinda disappointing not including that I get put in the back of line guess don't matter if you the first couple of people through the door. They do try to fix the inconvenience which is much appreciated.
Mikey really made my day during my visit. Not only is the product & selection great at Trulieve but the customer service is really top notch. Everyone is always friendly, helpful and knowledgeable. I'd rather come here to see Mikey then go anywhere else.Thanks for making my day better!
Tee is the absolute best! Always greets me with a smile and making sure I’m getting the bang for my buck with the rundown on the daily deals. Trulieve is my main dispensary. Wait times aren’t always my favorite but I can’t really complain with the deals on the stuff I buy.
Mike (he had a beard) was so helpful to me. He explained things. Just a great employee you have! I'll be back to see him.
Love our Trulieve team caring and friendly. Always has what I need.Big shout out to Tee!! she is always smiling and always welcoming very helpful to.Thank you.🌸
I aways have a positive experience with the staff here. The other day I saw Juan return a patient's lost phone just before he gave me his chair when the others were full. His kindness and professionalism are remarkable.
It’s always a pleasure to head up to the Sebring Trulieve! Manager Tee always greets me by name which is something not seen today in many places. Bravo, Tee! I also want to thank Mikey. Luck of the cue, he is often my consultant. He’s helpful, patient and efficient. Thanks Mikey, for making my trips to the store pleasant, I appreciate it.
our first time here. the staff were super friendly and very helpful. mikey guided us thru the whole process and made recommendations that are sure to help us in the long run. Absolutely loved this establishment and cant wait to return.
Great to do business here even though I have not been able to find a product that's good for rheumatoid arthritis. At least they have a satisfaction guarantee that no one else offers. Will continue trying until I find a working product.
I Love Trulieve. The Employees are friendly and know there product.Mikey is one of the best Budtenders ever.10 years no scripts thanks to natural medicines!
The staff in the Sebring store are incredibly professional & polite. Tee always helps me make the best choices, w/ recommendations and information. Tee's charisma & kindness always improves my day.
I love coming here! I moved to Lake Placid from Okeechobee and it’s a whole new world almost. Everyone is so nice and always cheerful. Customer service is on point. Mikey was extremely knowledgeable about products.
"T" Is the best Trulieve Service Provider! 100% She got me 2 start shopping @ Trulieve. Juan & All of my Service People have been friendly knowledgeable & efficient.Thank You All
I just would like say that Mikey at the Sebring store is awesome. He helps me get the most for my money and is very knowledgeable about the products and the right treatment for me. Thank you Mikey.
I’m sure this place can be great. However, my first impression was not great. First of all I have never been to a place like this so when I walked in I didn’t expect to be laughed at. So then she continued to tell me I need a medical card and pointed over to the wall where I can call to make an appointment. So I grabbed one and walked out. Again I’m new to this and still not sure how this works so a little guidance would have been appreciated and not just a chuckle. So her level of ignorance was enough for me to not return and go elsewhere.
I love this Trulieve! They're great, any time I've had an issue they've been quick to solve it/ help me. Best trulieve by far, sometimes the wait is a little long but it's because there's so many customers and their customer service is bomb, any other trulieve you'll sit for hours 😉 Shout out to T she's me favorite.
The staff at the Sebring, Florida store are amazing! They go above and beyond my expectations and are always willing to help me with any questions I may have. Mikey is my favorite budtender!
I hope y’all get to have Mikey as your cashier…… he helps you out a lot….. he has many great tips, he makes spending money fun!!!!!
I love all my Trulieve’s but it dont make sense not to have a direct lines open to each location so we CAN CALL WHEN WE NEED TO! Yeah they have a call center BUT when i call the call center they tell me all my product is there, i show up and they don’t have the stuff i ordered 😡. I drive 45mins+ So it infuriates me when i get there!
I have had only the best customer service. Respect starts as soon as we arrive and continues as we leave. Thank you.
Definitely like most of the people in there. Online service can be frustratingUpdate:4/8 lately they have done a stellar job. I have had no problems at all! Therefore in my opinion they've improved to 5 stars
Coming from new England I was not impressed. That said I could give many suggestions that would increase the profitability and popularity of this place but they would not give me the opportunity
Waited 35 minutes for my order before getting into showroom and the waiting room was empty. No staff to greet you but plenty of staff in parking lot smoking vape pens! This place has really gone downhill fast!!!
Pretty good source. Only bad part you have no menu to look at,so you are at the mercy of the salesperson, and what they want to sell. Some of their sales staff are not very experience in the terminology of their profession.but overall pretty good place.
Jill is so sweet and awesome always a pleasure always very helpful goes above and beyond to always make my experience a good oneAWESOME JOB JILL KEEP UP THE GOOD WORK MUCH APPRECIATED
Everyone at the Sebring, FL location are great. Mikey in particular is very knowledgeable and easy to talk. Ask for Mikey next time you go!
Always clean. Clerks very nice & helpful. Instead of pulling from a central location the clerks have to go theu several different stations to find the right product. They go the extra mile for sure. Very knowledgeable about their products. Wish they would bring sugar free products back for their diabetics & offer the sales to their homebound customers. I'm been told so many times that I have to come in to take part in the sales. I'm legally blind & can't drive. Sometimes I can get a ride but mostly not. So the great sales are not for your disabled customers unfortunately.
I go here when there is good sales. Some of their concentrates are good but their flower is usually overpriced and you have to check the lab results for your specific batch because the numbers are all over the place. I always go somewhere else if I can, but there are a few worthwhile products here especially if you can find a good sale
Love them! The people upfront are always nice and friendly. The people in the back are always so helpful and friendly also.
Easy to order ahead, usually has good stock. Mikey is awesome. He knows a lot about snakes and has saved me money multiple times. I don't usually review but he works hard enough to deserve it. Thanks, dude.
Our favorite Trulieve location. Because it's close. We are a 5 year Trulieve customer. The team there. Offers great service. They are helpful. Knowledgeable. And offer quick service. They try to keep their supplies in. If out. Available soon. Watch for all their specials.My husband is a 9 year cancer survivor. Medical cannabis heals.
Best store around. Great prices Knowledgable staff . They get you feeling better quick.
Mikey was excellent. He explained things I didn't understand. So I'm trying new products today. ThanksMikey!
My husband was really happy with his service with everyone being friendly and helpful and he asked me to give a shout out to Mikey who he enjoyed having a conversation with.
Truleve has the best weed. Every time I go there I get taken care of. Brook is my favorite Cashier. She always seems to go out of her way to get and find exactly what I need. It's like she can magically make it appear. Definitely go if you haven't been already
I love going to the Trulieve in Sebring, great parking, great location, and great people! I had the pleasure of having Mikey take care of my order. He is an outstanding man and incredible worker. I say this because he honestly cares about you and your satisfaction. He goes above and beyond to make sure you leave with a smile. Thanks Mikey, and thank you Trulieve Sebring!
It is always a pleasure visiting Trulieve. The group of people they have working there are amazing. They are patient and have a great knowledge of their product. Yesterday I went with a few questions and advice, Anthony answered my questions and made recommendations to me which I took him up on. He was spot on. Today I went back to get more since it was 40% off and had the pleasure of Mikey assisting me. He was amazing as well. Kudos to your staff and especially Anthony and Mikey.
Mikey was terrific did a great job and very professional. He's always in a good mood
I went in the other week and Marcos helped me with my purchase - he held himself with good mannerism and was so knowledgeable on the product that I thought he was a manager! But upon asking, he informed me that he was simply a patient consultant. But he is by far the most friendly and informative person I have dealt with at Sebring Trulieve. He made my visit a pleasure and I will for sure be back.
Always a great experience to get my medicine from these people. I am a Senior and can appreciate quality people and product. Staff are always friendly, kind and attentive. That being said I want to thank “Laurie”, for the excellent service, explanation of products and willingness to look all over the store to find exactly what I needed.Great job to your whole Team!
The store I give a 5 star. The company and its customer service and support staff is the absolute worst. You'll never be able to contact the Sebring store ever. I haven't had a huge issue yet but if you ever did good luck trying to get any help on the phone. When I got told today If I was on snaps I could get an extra discount. I Think about that if you don't work and you're lazy they reward you if you work like I do and work really hard you don't get any extra incentives or discounts. That's the most flawed way of thinking I've ever heard. At the end of the day this company is about their bottom line not your health. That does not take away from the quality personnel that works in the store they do a good job the recommendations are good and the owners are nice. So once again for the Sebring store gets 5 stars and so do the good people that work there.
I LOVE the Sebring location. Paul is outstanding, Jill is wonderful and Laura is great! I have NEVER had an unpleasant experience there! Recommend them to the persons that want a great experience! What a great example for the other dispensaries!
The store has a very friendly atmosphere and has a great variety of products. The employees are kind and helpful. I was helped by Mikey and Marcos who were very knowledgeable and helped make checkout a breeze. Would definitely recommend.
Mikey was professional, informative, and willing to go the extra mile to ensure my customer satisfaction. We even shared a laugh. Highly recommended. Trulieve is by far my favorite dispensary.
Had a great experience with this store. I was helped by Drew, who was very knowledgeable and helpful. Would definitely recommend if you're looking for Medical Cannabis in Sebring.
Had a great experience with this store. I was helped by Drew, who was very knowledgeable, and helpful. Would definitely if you're looking for Medical Cannabis in Sebring.
I was blowing through Sebring and stopped. Heather and Paul were fantastic employees! They were kind and helpful. I loved the whole experience!!
Best dispensary ever! The staff is always friendly and welcoming and willing to help with any questions. Abi and Rachael Ray are the staff members that's helped me with my last couple orders, they're my favorite 😁.The flower at trulieve is really high quality and taste great. Overall I give the store five stars! and I highly recommend them to anyone.
I've been coming to this location for a little while now and still would recommend anyone to come here for all their medical needs! Paul and Ashleigh took very good care of me with their outstanding customer service and their knowledge of all the products! Come check out all the great things at trulieve! You will be treated like family!
Love this place! I was taken care by Abi and his service was OUTSTANDING! He took his time answering all my questions. He’s super funny! The staff are great. Glad to have Trulieve in Sebring.
If you need anything in the Sebring store, ask for Paul. Best budtender in town. He always takes good care of all of his customers. Keep up the good work Sebring.
Absolutely fantastic employees - got to use the express check out today for my pick up, and had Abi help check me out. They were wonderful! They made my day 100% better, were an absolute joy to speak with. Great employee! They really made my experience there today that much better 🙂
I always receive the best customer care at Sebring Trulieve! On 4/20 Nautica & Paul made sure to take great care of me, they took their time educating me about strains and guiding me to the best products to suit my needs! All the swag was a nice bonus! Their edibles and flower never disappoint!
Good place ! very helpful people especially Ant an Paul you guys helped me pick out what I needed so far I’m satisfied! good environment and good customer services thank you!!
This place really heals the soul!!! FIVE STARS and bartender Nautica rocks - please be sure to tip her jar-PEACE
Heather is really professional and polite, really enjoyed talking to her. Product is really good.
Smiling faces everywhere! Great product & great price. So happy to have a local trulieve!
Everything was great, flowers are fresh and prices are reasonable. Customer service was fast and great with communication. Thank you for serving us.
It's a grand opening today, I was one of the first customers, they don't have their own products. But don't worry I was told they will have it later, it's a GRAND OPENING, why would they have it later? Their solution, I can buy a more expensive smaller product because there are choices with those.... This new location is ran just like Lakeland, profits for the company through a lack of "product"(choices) for the consumer. Then I have to pay more because there are no other products. Go to Avon park and shop One Plant, I have yet to be taken advantage of there.
Took my first trip to Sebring to check out the grand opening at Trulieve's 78th store. Even though there are a ton of people here today, there's ample parking, a large lobby, and friendly faces. Staff is moving through express orders quickly. I was in and out in less than 10 minutes.Always appreciate the apparel giveaways from both Trulieve and Sunshine Cannabis. If I've ever back in Sebring, I won't hesitate to stop by.