Very knowledgeable make you feel really comfortable great product! They set you mind at ease and will explain anything… and everything! So great here with everything! Update: everyone in this shop is so caring understanding. This is not only a business they truly take care of each patient. The Respect that is given is perfect for me Thank you all for everything!read more
Very friendly and knowledgeable staff. There was no waiting in line for ever, and the products are awesome!
Great store. Great staff. Great product. My favorite dispensary by far!
Had a great experience at VidaCann Pensacola. Best dispensary in the area for medical patients. The entire experience… was friendly and warm – greeted upon arrival, didn’t wait long, and was promptly and efficiently served by Parker, who is a great MedTender who is very knowledgeable about cannabis and quick to answer any questions. He’s a great salesman, and I took some ideas to implement in my own business. Overall 5/5 would visit again and HIGHly recommend.read more
One of my favorite dispensaries. Excellent staff. Very helpful. Good sales.
As someone newer to the MMJ community, I definitely do not know what I’m doing. Every time I visit VidaCann, I feel… less like I’m floundering and more confident in the process and products. Sam has been so helpful in guiding me towards peoducts that reduce my pain levels, help me sleep, help me focus, etc. This is, by far, my favorite store for filling this need and I’ll be a long-time repeat customer.read more
I always enjoy conversation with the people who help me when I’m here. No one is ever pushy and they aren’t bothered… with helping me.read more
VidaCann is my goto for the best deals, the most knowledgeable staff .
The best pre roll products in town!!! Staff is awesome and online orders easy tooo
Excellent staff. Knowledgeable, caring,and helpful. Number 1 in customer service. Thanks to all at the Langley location… ☺️🌄read more
I’ve visited about a dozen dispenseries after I got my card. And personally I just like the vibe here. And I think… their products, especially the edibles, are the best.read more
Very imformative! Always a good experience.
Feel welcome when I walk in. Always helpful and knowledgeable about their products. Premium products!
The little secret is………….this place is true premium cannabis and the staff to match! Quick too, just in and out… and done. Plus free delivery with no amount that has to be bought. A WIN WIN all around if you ask me! Chaa🤙read more
Sold me 55$ with of something I couldn’t even use and lied about it never go here
Nice place. Great service!
Got what I wanted in and out quick guy behind the counter was nice
Personable friendly customer service! Never once have I had to wait more than 3-5 min before being attended to. Top… quality products is what it’s all about and they have the goods! My personal Geaux2!read more
Quality products, courteous and knowledgeable bud tenders. By far my favorite dispensary. Prices may be just a tad bit… higher than some places but it’s worth it especially when you sign up for the rewards program.read more
This is purely my opinion. I have been to every dispensary in my area. And I can attest that all the products from… vidacan make me nauseous. The flavor of the carts and waxes are very weird.read more
Excellent customer service!!! Every budtender is knowledgeable about the products and their uses, friendly and… conscientious about helping their patients save money. Tikun products have changed my life!!! THANK YOU VIDACANN!!!read more
Got me some gummies and got me a vape it is pretty good I was pleased give them a try the employees are very… professional and very helpful great place, I will shop there again in the futureread more
Most of my experiences here have been amazing. The staff are usually very polite and helpful. But for the past few… weeks the product quality has greatly declined. This is the 3rd vape cartridge from vidacann in 3 weeks thats exploded while using. The first 2 I though maybe a fluke but now I understand why you are discounting them. They are trash. I bought all 3 of them on Friday the 12th of November. I called pensacola store today to see if vidacann would stand behind their product. Unfortunately I was told that since its been over a week there is nothing that can be done. Even though we have proof of my purchase not only in the store computer but I have a reciept as well.read more
This place is awesome with awesome people its my go to place for sure 😀
Great place just wish they would start selling cbn pills,shatter,wax and crumble then I would never visit the trulieve… hell again 😁read more
First time here but won’t be my last. Very impressed with how they took care of me. I asked every question I had and… staff was very knowledgeable. Excellent staff and very clean dispensary.read more
Staff is knowledgeable and always easy to work with . Keep up the good work. Only complaint is the cheap tho not… inexpensive batteries. After a few uses they don’t hold a chargeread more
I live in FL, but a few hours outside of pcola and we do not have a local vidacann. I was extremely happy with all of… my products and they had some strains we dont especially the breath strains, so far i love each one. They all are really are helping with the many symptoms i suffer with, and i appreciate the selection of cheaper products that arent lower in quality. The staff was very friendly, my budtender easily answered the couple questions i had, and the first time patient discount was very generous. There were about 4 or 5 people ahead of me but i didn’t wait long which i appreciated. Ill definitely be stopping by next time i come to visit!read more
I enjoyed shopping here. Friendly & Quick! Lots of Great choices for compatible prices. Love Happy Hour.
I love Vidacann! They always tend to my individualized personal needs. Very knowledgeable and they remember my name… and treat you like family. Never waited more than 10 minutes to be taken care of. I don’t go to any other provider. Plenty of freebies too and points add up and I always get $40 off like every third visit or so. I’m very picky about the feel of my environment and this place has a good vibes indeedread more
Friendly and knowledgeable staff! Great products and variety
Great product and great staff!! Always pleased!
Easily accessible, friendly knowledgeable staff and quick service. Nice 1st time buyers discount too. Highly recommend.
I was talked to rude and disrespected by manager Josh and manager Devin at vidacann pensacola location after having a… issue where they sold me some mac1 flower that had dead bugs all over it.Neither one of them ever apologized for the bugs and Devin actually said that it wasnt a legitimate claim although I showed her the bugs personally.They both tried to lie to intimidate me which made me feel very uncomfortable and they both had unprofessional attitudes and poor communication skills/customer service.I have spent thousands on top of thousands of dollars at this establishment because I do like the concentrates/carts vidacann offers but I will not be back at this location as long as these two members of management work there because I refuse to be to talked to or treated with disrespect by an employee at a medical facility where I purchase my medication.To many other option in town with good medicine to be treated this way.read more
Vidacann has great products and excellent service.🙂😎
One of my favorite dispensarys. I like the flower and they always have a great selection compared to other places
First time deal was good, that was all. The staff were decent, nothing to really talk about there, good or bad.The… selection is so so but that’s on par with most other dispos around here.My biggest concern is the bud was crusty and dry, the full retail price for my flower wouldn’t been $100 a quarter without the discount I got. If I paid full price I would’ve been incredibly upset with the purchase.Come here, use your first time deal and decide for yourself. For me I won’t be back.read more
My first time there and it was very pleasant. Very kind and helpful staff. I got 2 new strains of indica to enjoy. I… like the points system to get discounts on future purchases. I didn’t have to wait at all. I was helped immediately after I walked through the door. I will definitely be coming back here.read more
All of their product is listed with its medical benefits which makes it very easy to pick the right product for you.… This was my first time visiting here and I’m pleased with the service and friendliness of their team.read more
Very knowledgeable make you feel really comfortable great product! They set you mind at ease and will explain anything… and everything!read more
Little disappointed in my visit today. Ordered a pickup online and at checkout it went wrong. Miscommunication between… myself and them on modifying at checkout, but the original packing wasn’t right either.That was really a simple mistake, no worries. The problem I have and I raised it before in the store, is how they leave a patient vulnerable. The medicine needs to be labeled correctly or it puts a legal patient at risk. Highlighted by this experience today. The bag broke and the labels are not on the actual product container. This is a serious issue for me and I think it should be for them too. It doesn’t look like they care. But their answer, just grab a second bag and not stuff them so full of glass jars. Oh and heres a cup, sticker, and pen. On your way.So thank you for correcting my order. I will need to ask every time I go in that you label the product not the easily broken bags.read more
They get my pickup orders filled faster than any dispensary in town.
They are very nice and very clean place. The young man that waited on me took time to answer my questions on products I… will go back to purchase. ❣️read more
Very nice staff, but small selection and often out of stock.
BEST dispensary in pensacola.. it was my first time yesterday and I was only gonna get 3.5, turns out I get a first… time patient discount, and once I heard the discount it brightened my WHOLE day! Instead of getting 3.5 for $36 I got 10.5 for $59 AND I got a free cup, hat, pipe, sunglasses, pen, and a little container that’s perfect to keep tincture capsuls in! I LOVE this place, its my most favorite dispensary EVER! DEFINITELY coming back! I hope they have second time discounts😈read more
I had a great experience at VidaCann! This was my first time there and I ordered online ahead of time. When I got there… there was no wait. I was in and out in less than 5 minutes.Staff was super friendly and welcoming. Selection was very good especially compared to competition.Prices are definitely competitive and they have an amazing first time customer discount.Not to mention they gave me a free hat and a few other things.Great experience, I’ll definitely be back.read more
The employees were very polite, helpful, and knowledgeable. This was my first visit to a dispensary and I won’t ever be… going anywhere else! They have good quality products and a large selection.read more
The first deal that you get is nice, hence 2 stars, but the quality of their product isn’t so great. $50 a 1/8 I expect… top shelf. Use as a last resort.read more
The staff at VidaCann are very professional, helpful,and caring. By far my favorite dispensary in Pensacola. I strongly… recommend them.read more
I appreciate the professionalism and courtesy always displayed by the staff. Premium products are consistent and… reliable.read more
Best service in town for said product.
Love the products but would love it more if they would open up in our county we have 2 openings for permitting
The staff at VidaCann are very professional, helpful,and caring. By far my favorite dispensary in Pensacola. I strongly… recommend them.read more
The manager runs a very well organized buissness. They are super quick and usually have what I need in stock.
Awesome people, the best products love tikun cartridges
Visited twice. My first visit was just me. I’m trying to find the friendly staff and great product I see in these… other reviews! Did not get a welcoming vibe. Everyone seemed kinda rude. When asking about product staff seems aggervated I was asking questions. I have visited all the dispensaries in the area. Vidacann has a great first time discount, in my opinion that’s all their worth. My second visit they had an issue with me accompanying my wife, we turned around and left. I received and institutional vibe and did not enjoy the people either visit, product was worth the price after the first time discount. My entire vibe maybe set off by the staff and the way they treated me, I expect smiles and being friendly.read more
I went to VidaCann on 03/14/2020. I was my second visit. I really thought the staff working there that day.were great.… Every visit gas been great. The staff really are knowledgeable and professional. I only wished they had better hours.read more
My first visit. I was very impressed with the professionalism, friendliness, and especially the knowledge of you… advisors.Thank you for your assistance and guidance.read more
I love that I found this dispensary. It has very unique brands that are pure and nothing cut or added with the medical… THC vape cartridges. Not only that, but the effects/strength of their products compared to other nearby dispensaries is way ahead! I feel the product with less than half of what I normally can do. I mean WOW! Please note, make sure your pen is set to the lowest setting, it burns slower and doesn’t take much heat at all. I highly recommend you to at least try these awesome products and brands! You will thank me, I just know it! My favorites are pictures below…read more
Friendly and knowledgeable staff. Great place to check out. Plus, they are always running some type of special.
From making the phone call and speaking with Nathan to going in and have Justin wait on us was excellent service. They… were professional and friendly and very patient and answered all of my questions. I am new to this form of pain management and have issues with certain strains. They have been the most understanding and they knew their job and about the quailities offered and that would help. The discount was great also!!read more
Everyone at all the dispensaries that I have visited, has been very very nice and helpful
I have only made one purchase so far but the products were great.Everyone was very helpful.I had a few questions and… just spoke with Devin who answered candidly and cheerfully. No BS. Plus it’s a local number, not a call center.Devin’s demeanor and information are more reasons that I will return to VidaCann.Update:I’ve made more purchases and I am pleased with most of the products.However, most of the prices are not competitive. The availability of flower is disappointing. The flower does deliver the medical effects that I expected but its overall strength is just ok.Regarding the staff: I’ve been fortunate to have dealt with Justin on a couple of occasions. He’s a great example of excellent customer service…he’s knowledgeable, straight-forward and easy to speak with.Thanks, Justinread more
I walked in the front door & was greeted by a very cute woman working behind the front desk who quickly got my… information & I was in the back picking out what items I needed. I waited less than 5 minutes at 12:30pm on a Friday. Anyone that has a medical marijuana card like I do knows if you go to the dispensary it usually takes 2-3hrs before you go to the back!! I can’t speak about all dispensaries at Trulieve you have to wait for hours so it was absolutely wonderful to be in-and-out in less than 20min!!! If you are a Medical Marijuana patient with a valid Florida Medical Marijuana card come see the people at Vidacann they’ll hook you up right. I forgot to mention the guys in the back working the counter, I talked to all of them & they were all very nice and helpful. I don’t remember the guys name that took care of me but he was awesome. He was very knowledgeable about the products they carried & was able to answer all the questions that I had. I even threw a couple odd ball off the wall type of questions & he nailed it, gotta give him credit for having the knowledge.read more